Cancun

Hotel Marina El Cid Riviera Maya


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2018 Exceptional Values
Extra Value: $600 Mega Bucks Resort Credit per room (minimum 5 night stay; usage and duration restrictions apply).

Retreat to a paradise of turquoise Caribbean waters, soothing breezes, Mayan cultural sites, and beautiful, aromatic flora and fauna. Hotel Marina El Cid Spa & Beach Resort Riviera Maya invites you to experience the best of Riviera Maya. This luxurious all-inclusive resort is situated near the charming fishing village of Puerto Morelos.

For sports enthusiasts, a variety of non-motorized watersports are offered, including windsurfing, kayaking, Hobie cats, paddleboats, and boogie boards; or dive the reefs of Puerto Morelos National Reef Park, the second largest reef in the world. Relax in the magnificent 22,000-square-foot pool, dotted with waterfalls, children's slides, and a swim-up bar. Be pampered at El Cocay Spa. This beachfront spa preserves the ancient traditions of Mayan healers - rejuvenating guests through a harmony of mind, body, and spirit. Hotel Marina El Cid Spa & Beach Resort Rivera Maya also has a private, full-service marina featuring 120 slips, dive shop, mini-supermarket, and sport fishing fleet.

For the enjoyment of younger guests, El Cid Kids Club offers a full day of fun, featuring snorkeling lessons, Spanish and Mexican cooking classes, kayaking, water polo, and Mexican games. Each day offers something new!

Hotel Marina El Cid Spa & Beach Resort proudly boasts a tantalizing array of Riviera Maya restaurants showcasing casual Caribbean elegance and world-class cuisine. Savor fusion Asian-Mediterranean fare and a diverse wine list at El Alcazar, a chic restaurant ideal for romantic dinners and celebrations. Alhambra features sumptuous buffets and intriguing themed specials. Poolside Hacienda Arrecife serves up gourmet Mexican favorites accompanied by more than 100 tequilas.

Find more information about El Cid Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Located in Puerto Morelos
Address: BOULEVARD EL CID UNIDAD 15 SM03
PUERTO MORELOS, QUINTANA ROO
QR

MX
Local Phone: 011-52-998-871-0
Toll Free Phone: 1-866-306-6113
Fax: 011-52-998-8728999
HOTEL FACILITIES
Barber / Beauty Salon
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Parking(Complimentary.)
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
Two free-form swimming pools featuring cascading waterfalls, caves, water slides, swim-up bar, and vegetation.. Adults only Jacuzzi bar. Moon and Beach lounge, hammockor plus mattresses beneath cabanas, enjoy drinks and reggae music.
Golf: NEARBY
Holes: 18
Tennis
Number of Courts: 2
Outdoor Courts: 2
Court Fee: Complimentary.
Raquet Rental Fees: Complimentary.
Water Sports on Site
Fishing: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Raquetball: Additional Charge
Health Club / Spa
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Hotel features 350 suites built in a mix of colonial and modern style architecture. 9 low rise buildings- 4 or 5 stories each overlooking the ocean and pools. There are elevators in each building. New heated infinity pool overlooks the ocean and has a sun deck and VIP Platinum Club Area. Beach: Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 500
Year Opened: 2006 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Minimum 5 night stay is required for dinner at the La Marina Restaurant. No Springbreakers. Must be at least 25 years old to check in. Fee required for internet.
ROOM TYPES
3BEDROOM SUITE
First two bedrooms with K bed, the third with two dbls,Oceanview balcony with JacuzziLiving/dining area with half bath, kitchenette w/large stocked refrigerator,SatelliteTV in each bedroom,hairdryer, coffee maker, safe, iron & iron board,
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
1BEDROOM SUITE
King and queen murphy bed in living room, Two balconies, Two bathrooms, Kitchenette, Living area, Turn down service, 24-hour room service, Room safe, Two satllite TVs, Hairdryer, Ceiling fan, Iron/ironing board.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
FAMILY ROOM
2 doubles ans queen murphy, Balcony, Ocean, pool or garden views, Bathro om (above industry standard), Room safe, Satellite TV, Ceiling fan, Coffe maker, Hairdryer, Mini-bar, 24-hour room service, Pillow menu, Iron, Surprise gift for children.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE PLATINUM CLUB
King and queen murphy bed. Balcony, Ocean or oceanfront , Bathroom (above industry standard), Room safe, Satellite TV, Ceiling fan, Coffe maker, Hairdryer, Mini-bar, Room aromatherapy menu, Cribs and rollaways based on availability.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
2BEDROOM SUITE
First bedroom with King bed, the other with two dbls,Oceanview balcony with Jacuzzi, Living/dining area with half bath, kitchenette and large stocked refrigerator,plasma tv & Satellite TV in each bedroom,Hair dryer,Iron & ironing board,Coffee maker,safe.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY ROOM
Other Amenities -
Kitchen
JUNIOR SUITE PLATINUM CLUB
Other Amenities -
Kitchen
JUNIOR SUITE
King and queen murphy bed, Balcony, Ocean, pool or garden views, Bathrm (above industry level), Satellite TV, Ceiling fan, Room safe, Coffee maker, Turn do wn service, Pillow menu, Iron, Hairdryer, Cribs & rollaways based on availability.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE WITH JACUZZI
One king bed, one queen murphy bed, and a balcony. In-room Jacuzzi. Max. occupancy: 4 guests
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY ROOM
King or 2 doubles, Balcony with varied views, bathroom (above industry level), Satellite TV, Room safe, Phone, Coffee maker, Hairdryer, Mini-bar, 24-hour room service, Pillow menu, Irin/Ironing board, Cribs & rollaways based on availability.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite

OTHER INFO
Pillow Menu
DINING
Hotel Marina El Cid Riviera Maya features 1 meal plan options:
All Meals, Drinks & Tips-Minimum 5 night stay is required for dinner at the La Marina Restaurant.
There are 5 Restaurants at Hotel Marina El Cid Riviera Maya:
El Alcazar - A la carte Mediterranean cuisine. Open for dinner only. Reservation required. Children 0-6 only allowed in the first three seatings at 6, 6:30, and 7; as of 7:30, only children 7 years and older are permitted.
La Alhambra - International buffet restaurant. Menus changed daily. Open for breakfast, lunch, and dinner. No reservation required.
La Marina - A la carte seafood restaurant. Open for dinner only. Reservation required. Note: Guests may dine here as many times as they wish
Arrecife - Mexican buffet specialties. Open for breakfast and lunch. No reservation needed. A lacarte dinner - reservation required.
D'Gulio - Breakfast buffet (no reservations required). Becomes an Italian Trattoria for a la carte dinner. Reservations required. Children 6-12 only allowed in first two seatings at 6 and 6:30pm. As of 7pm, guests must be 12 and older. No guests under 6.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Windsurf, kayaks, hobbie cats, paddle boats, boogie boards. Entertainment and activities all day.
Nightly Activities & Entertainment:
Nightly Shows
CHILDREN'S PROGRAMS
Cid's Kid Club provides a full day of fun activities for children led by trained staff, kids engage in games, painting, drawing, puzzles, kite-making, shell jewelry, volleyball, sand castle contests and more.
Applicable Ages: 4-11 years old

Children's Facilities
PlayGround
Game Room
Babysitting Fee: $15 per hour
Minimum age to check in without an adult is 25 years old. Valid passport required.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
228 Recommend
228 past Apple Vacationers would recommend Hotel Marina El Cid Riviera Maya to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 7345reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
An awesome vacation
JEFFREY Z.
Jun 20 2018
Wasn't sure what to expect but it was amazing and are hoping to go back there next year. It was clean and had friendly staff. Our butler Kevin was great. We loved it and our boys had a great time too. Can't wait to go back.
Customer Rating: 

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Hotel Marina El Cid
RONALD J.
Mar 06 2018
If very good was a category in the rating system, a couple of the excellent ratings would has been given very good. Regarding the beach rating, there was an unbelievable amount of seaweed washing up all day every day. This is nature and should not reflect on the hotel. However, the water at the beach is loaded with rocks. This makes it very difficult to experience the water.
Customer Rating: 

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CHECK IN DESK STAFF
DAVID M.
Feb 22 2018
After a long day of travel (due to weather) we were happy to finally arrive at the Resort. We are a married couple and clearly had booked an upgrade to a Junior Suite with a king size bed through our travel agent and Apple Vacations (we had proof of same on our itinerary). Upon check-in, we were advised by the desk staff that there were no Junior Suites with king size beds available as the hotel was full and that for the evening we would be in a room with two double beds and perhaps be moved the next day. After much back and forth and an argument we were provided with a Junior Suite with king size bed which mystically appeared in their computer system!
Customer Rating: 

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Not satisfied with apple service
RICHARD P.
Jun 20 2017
We have been using apple for almost 20 years & this is the first time ever that the service was horrible. They couldn't find our reservation at the airport. 30 mins later they finally did. Oscar at the hotel was the worst!!!! He was never there to help us. Also there was no apple party at the hotel. We look forward to that on every vacation & it's always been fantastic. Very very disappointed that there was nothing! Even though we have never had a problem with apple before after this trip we will be looking for another company & no longer recommending this company to our friends & family
Customer Rating: 

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Pool and beach
KEITH C.
May 01 2017
The beach walking into the ocean was full of rocks that part was very disappointing and go in the water at all. Someone had a bow movement in the pool and the staff did nothing about it
Customer Rating: 

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Very Nice!
BRIAN W.
Apr 07 2017
A great hotel, good food, pools and staff. Only complaint is the reserve too many chairs for the "Platinum Members" that they are not even using. Beach is great but ocean is rocky.
Customer Rating: 

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Five star resort
KATHI O.
Dec 02 2016
Gorgeous resort! Staff were very friendly and accommodating. The food was excellent, with many choices for both kids and adults. The only drawback is the ocean in front of this property is extremely rocky with lots of seaweed.
Customer Rating: 

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Bad experience
ANNA F.
Mar 14 2016
The hotel was over booked so we were unable to get in a room till after 4 and that was only for 1 night. We then had to be out by 12 and couldn't get into the new room till after 3 on Monday. We were told we were getting an up grade to an ocean view but the 2nd room was not better. Our free mini bar was never filled and our Apple rep was no help. If this was our 1st trip to Mexico I would never go back. There were more issues to lengthy to explain.
Customer Rating: 

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Wonderful rooms
RANDALL G.
Jun 28 2014
Rooms were great - large and very clean. Although the buffet was good, we found the specialty restaurants to be a little lacking. Very disappointed in the Mexican restaurant, as my 4 kids were expecting quesadillas and burritos, but the waiter didn't even know what that was. Pool was wonderful. Nightly entertainment was OK, but they need a bigger space as it is held in a small area by the pool and there were never enough seats. They could also use a stage, because the shows were very difficult to see.
Customer Rating: 

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Excellent Vacation
KATHERINE R.
Jun 15 2014
The vacation was excellent the pool for the kids was awesome! The food is fantastic every night something different I will go back to this hotel.
Customer Rating: 

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Marina El Cid ~ AWESOME!!!!
JULIE L.
Feb 06 2014
Food could have been a little better, pool water was freezing but everything else made up for it! AWESOME experience.
Customer Rating: 

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TripAdvisor Traveller Reviews
Tanya
Jessica P,
Thu Jun 21 14:17:30 EDT 2018
We have been at the hotel for four days and it’s a nice place if you are looking for a relaxing time. Jose Lopez Mendez and Gustavo were very nice, helpful, and courteous. Beautiful scenery, multiple pools and amazing food.

mixed but mostly good.
Mabhw, Hampstead, New Hampshire
Thu Jun 21 11:36:29 EDT 2018
Am an owner at a different resort in Cancun but went here with my daughter and her family for April vacation. The rooms were very nice and clean. We had what they called a family room which was 2 rooms attached, one had a king bed with sleep sofa pull out and the other room had 2 full beds and a sleep sofa pull out. No kitchen but very nice bathrooms and showers and plenty of closet space. This room was toward the back of the resort and on third floor so no view of of ocean and couldn't even see resort or pool because we were right at tree line. The pool was very large and seemed to have plenty of lounge chairs for everyone. The pool has a slide and a really cool little "cliff diving" area. Has a small little pool play area for toddlers with a little slide which was great for my 2 year old grandson, This resort has an amazing pool entertainment staff that really got people of all ages involved. They have a great pool aerobics program, water polo games, basketball games in the water, contests like throwing a football at a football over the pool, or dance contests, These were my 9 year old grandsons favorite times. He had so much fun and met some really great people who remembered him all through the week. There're only a couple of night of entertainment , one being a show of acrobatics and flame throwing, the other was an outdoor shopping event so really not much todo at night on resort. The beach was great but like all beaches in this area had a good amount of seaweed but the resort raked often. There is a great beach bar with swing seats but did not have any bar service if you wanted to just lounge in palapa on beach. The food was just okay, a big buffet and seemed like the same food served over and over in different presentation. None of us were very impressed. The restaurant by the pool was very good though. The spa had some unique things, like walking on rounded rocks while cold water lightly sprayed your feet. LOVED that. I signed up for message in palapa overlooking the beach but before the massage you go through a sauna, then dip in a huge water tank, then lay in bed in a whirlpool then do the rock walk then relax and then a fabulous massage, I have had a massage every time I go on vacation and I have to say this experience was one of the best. Highly recommend it!!!! My daughter and son-in-law took a tour of an example of the rooms being built in the new buildings opening soon so that they could get the freebie of swimming with the dolphins which is on the far end of the property. My 9 year old grandson and son-in law had a wonderful time doing that. My 2 year old grandson got a stomach but in the middle of the second night (then fever for 2 days) the onsite medic was wonderful and we were able to get antibiotics into him fast. There was one little problem in communication with cleaning staff as we needed all new bedding and towels after little one got sick all over everything and took about 1/2 the day to get the rooms and bedding cleaned. No one in conjunction with housekeeping spoke English. That was a ridiculous experience.

Couples Getaway
,
Thu Jun 21 05:21:49 EDT 2018
Everything was perfect inside and out from the pools to the room and also the staff. Gym was a bonus too with lots of great equipment and personal trainer. Great all inclusive getaway. Loved this resort already making plans to return next year.

Fam vacation review
annwillg2017, Toronto, Canada
Wed Jun 20 18:35:06 EDT 2018
The room was beautiful but it did not have 2 regular beds. It had 1 regular and 1 pull out bed by the living room. There was a kitchen but there were no cutleries, cooking utensils, dish soap, sponge. Buffet was good but same food everyday. Ala carte restaurants were good, but service was so so - good but not excellent. Beach was a letdown because it was dirty and water was dark. Looking for authentic Mexican desserts and bread - asked the servers, they did not know what I was talking about. That was so disappointing.

Beware Of Trickster Sales Pitches
chriswells74,
Tue Jun 19 18:53:47 EDT 2018
This is a beautiful resort. Great pools and service. Good variety of foods. When the sales people tell you to listen to a 90 minute tour, be aware of what you are signing to. We signed for 2 for 1 massages, and free ride back to the airport, but Arturo never told us that were signing to a 4 hour, twist your arm presentation. Jonathan told us that if we didn't go to the presentation, that it would look bad for him and Arturo. So we did the 90 minute (4hr.), make you feel guilty for not buying into their fake numbers that were presented ($2244/month for a $149,000). Carolina gave us negative feelings, and it soured our last couple days at this beautiful place for not buying into their



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