Ixtapa-Zihuatanejo

Hotel Irma


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2018 Exceptional Values
Extra Value: American breakfast daily, per adult (valid 1/02-03/23; 4/01-12/14/18).

2019 Exceptional Values
Extra Value: American breakfast daily per adult (valid 1/02-4/16; 4/21-12/19/19).

The quaint, ocean-view Hotel Irma is a boutique resort located in Zihuatanejo, Mexico, about eight miles northwest of Ixtapa-Zihuatanejo International Airport.

Perched on a cliff atop La Madera Beach overlooking a beautiful bay, this comfortable hotel provides a spa and wellness center, sunset bar, sun deck, a swim-up bar, and two swimming pools and beach club at Villa Mexicana. Take part in a variety of exciting watersports nearby including kayaking, diving, fishing, and surfing. Guests are encouraged to venture throughout the resort for a memorable ecotourism adventure. Selva de los Troncones and Playa Linda stand out among the ecological preservation areas, particularly the latter, where turtles and other reptiles nestle quietly. It is even possible to camp in some of these areas, spending the night beneath the stars as you exchange stories with friends or family around a crackling fire.

Only steps from the hotel lobby, Las Naranjas Restaurant will delight you with its delicious Mexican cuisine. Offering relaxing meals and an unforgettable experience, the chef will prepare the most original and sumptuous Mexican and international dinners that will ever touch your lips.

Enjoy a refreshing view of the town from your air-conditioned, ocean view room. Guests are provided with a dressing table and chair, private bathroom, luxurious bathroom amenities, soft towels, and exceptional room service.
HOTEL LOCATION
This property is located in the city of Zihuatanejo, on the Pacific coast of the state of Guerrero, on La Madera Beach. It is a 20-minute drive from the hotel to the airport.
Address: APARTADO POSTAL NO. 4
ZIHUATANEJO
GRO

MX
Local Phone: 011 52 55 900...
Fax: 011-52-755-43738
HOTEL FACILITIES
Boutique Shops
Laundry / Dry Cleaning Service
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
There are two swimming pools, a swim up bar and a pool deck.
Golf: NEARBY
Marina Golf Course - Ixtapa Palma Real - Ixtapa
The Marina Ixtapa is an 18-hole, Par 72 golf course designed by Robert Von Hagge. ThePalma Real is an 18 hole, Par 72 course with 6,898 yards designed by Robert Trent Jones, Jr.
Holes: 18
Lessons Available
HOTEL DETAILS
The Hotel Irma is perched atop a cliff overlooking La Madera Beach, within walking distance of boutiques, restaurants and bars. Featuring the most breathtaking views in town, this hotel offers a total of 74 air-conditioned ocean view rooms. Hotel features include Las Naranjas Restaurant, the Sunset Bar, room service from 7:30 am to 10:30 pm, two swimming pools, a swim-up bar, and sun deck. Check-in: 3:00 pm
Check-out: 1:00 pm
Total Rooms: 74
Year Opened: 0 Credit Cards:
HOTEL RESTRICTIONS
No Spring Breakers
ROOM TYPES
STANDARD OCEAN VIEW
Two double beds, Cable TV, Phone, Room safe, A/C
Other Amenities -
DINING
There are 1 Restaurants at Hotel Irma:
Las Naranjas Restaurant - Overlooking Zihuatanejo Bay, and featuring an exquisite selection of seafood, local and international cuisine.
TripAdvisor Web Reviews
Based on 485reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Love
RALPH G.
Mar 18 2018
Our favorite place to stay. Rooms are good since you're only in them for a short period of time during the day. Staff is great!! The only downside is that the hotel allows saving chairs by the pool-especially when they don't use them til afternoon. People get up extremely early in am just to save chairs. Not right. A Short
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Management
ROBERT S.
Feb 14 2018
While we have no complaints about the staff at Hotel Irma, the management has made changes that is not good for the guests. The price of drinks are more than twice what they had been in years past, therefore we did not drink at the hotel. Each room is given ONE bottle of water per day, regardless of number of people staying in the room. Staff has been downsized, therefore they have rush to do their jobs. We will not be staying there again because of the management. The staff was excellent!!
Customer Rating: 

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Irma the best
JOHN S.
Apr 11 2017
Loved this hotel. Waiters were great and the whole staff was so friendly and made you feel like you were at home. Would be nice to have a small fridge in the room, even as an option to pay extra. Had to use the laundry service due to an "accident" and the service was quick (24hr) inexpensive and perfectly pressed. Will bring fewer clothes next time and use laundry. Hotel is like a hidden paradise.
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Great place to stay if you can walk
RONALD R.
Feb 19 2017
We recently stayed at Hotel Irma and really enjoyed our stay. The hotel was clean and the staff were all very nice. The great part of the hotel is that it is by downtown Zihua. The bummer is all the walking (incline walking) you have to do. The food in the hotel was wonderful. Breakfast was perfect. If I could change one thing, coffee in my room. We had a beautiful view from our room and I had to truck down 5 flights of stairs to get 2 cups of coffee, then back up the steps again. Also you can only get free coffee from 7:00 to 7:30 (this was really 7:10 to 7:30). A frig in the room would also be nice. When you stay at a hotel for a week it is nice to have a place to put cold drinks. There was a cooler in the room but ours leaked. Hotel Irma is a nice place to stay. I would stay again. Just be ready to walk, a lot!!
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Zihut hotel rating...
JAY C.
Oct 03 2016
For starters, all of my comments are based on where we ended-up in Zihut., not where we stated at, The Irma. I really think folks need to know this really is a 2-3 star property, whaeras the Villas Mexicana is closer to a 4 star, and well worth the difference in price, and especially if traveling to the resort in OFF SEASON. The staff at Villa Mexicana was very accommodating and very happy the switch to stay there vs the Irma was available, as made all the difference in our returning back to this Mexican gem. relative to Ixtapa, my nickname for that resort is Mexico's Wailea , Maui and so very glad we did not stay on that side of the island.
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Mexican Heritage.
JON S.
Mar 16 2016
The Hotel Irma still has the old Mexican feel to it. Don't expect luxurious surroundings, but for the price you just can't beat it. Make sure you ask for an "ocean view" room when you make your reservation.
Customer Rating: 

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Fantastic!
CHARLENE C.
Mar 10 2016
We love staying at Hotel Irma. It's like coming home once a year to an old friend!
Customer Rating: 

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No breakfast package again
SARA P.
Mar 05 2016
Probably won't do a breakfast package again. In the dinning room in the morning is was a train wreck. They need more 2 top tables less large tables. The food and service is great except for the one man they were training. Because guest were waiting for seating put pressure on your dinning experience. You were rushed to get off the table. Also our Plane was early no apple rep. Present, so had to pay taxi to hotel.
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Apple Rep Issues
CHRISTEL E.
Feb 11 2016
I've been visiting Mexico for 20 yrs and most of them have been spent at Hotel Irma. I'm comfortable and safe staying alone there. It's clean and the staff is friendly. Wonderful breakfast but the rest could use a little help. However, the Apple representative (Eder) was a problem. Upon arrival, because I was traveling alone, he made me wait 1.5 hours at the airport for a ride to my hotel. And, because they didn't know I understand Spanish, they were discussing putting me on the local combi bus...really? Finally reaching the hotel, I explained to him that I'm a returning traveler and don not need the customary meeting to try an upsell me with activities. I asked him to please leave my taxi/airport voucher with the front desk. He never left my taxi voucher and put my name on another guest's taxi voucher. He then proceeded to make the hotel staff explain to the other couple that I was traveling with them to the airport. It was a mess and so uncomfortable. Thankfully, Jaime (front desk) also has his own taxi so he offered to take
Customer Rating: 

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The Irma is just what want
DEBRA E.
Feb 10 2016
We love the Irma. the staff is friendly and helpful. we are not all-inclusive people so this is great. Apple should offer more hotels like it.
Customer Rating: 

TEST
Hotel Irma - loved the ocean view room.
LYNN B.
Feb 07 2016
When we checked in they said we had a std room, not ocean view that we booked. This has happened before and we had to get them to correct it to ocean view. The air conditioner was loud and had a smell to it. Other than that the hotel was wonderful.
Customer Rating: 

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TripAdvisor Traveller Reviews
2 week visit in Zihuatanejo
Ghislain P, Powell River, Canada
Thu Dec 13 20:03:33 EST 2018
We stayed at Hotel Irma, we found the hotel very clean, excellent customer service, the staff were warm and friendly, and willing to accommodate any request. The hotel provided a free breakfast of your choice, every morning which was delicious. The city center is easily accessible via the sea walk around a 5 minute walk. The only draw back was the bed was very uncomfortable as they are worn out. We have booked again for another two weeks and hope that the mattresses will be replaced.

Fantastic place to stay
Debbie T,
Mon Dec 10 08:54:30 EST 2018
Fantastic 2 week stay. Staff was very friendly and service was absolutely amazing. Hotel was very clean. Beautiful walk to central downtown area. Lots of restaurants within walking distance but food at hotel was also great. Infinity pool overlooked the ocean. Recommend an ocean view to watch the sunsets. One downside was the beds were hard and mattresses need to be replaced.

5 nights in Zihua
Maurita O, San Rafael, California
Sat Dec 08 05:59:23 EST 2018
Staff at Hotel Irma could not have been more helpful and gracious. They were very quick to respond to questions and problems. location was perfect and views were amazing. A good value for overall experience. The reason for the 4 star instead of 5 star rating are 2 things. 1. Hotel beds were quite hard and for this middle age body....it was a bit uncomfortable and my sleep was not a good as it could be. 2. I had several instances where things did not work or broke (Hair dryer, safe, A/C. water pressure). The staff was quick to fix the issues, but there is some maintenance that probably needs to be taken care of.

Vacation
Sid-Lorraine, Powell River, Canada
Wed Dec 05 04:41:27 EST 2018
Two week vacation. The staff were extremely friendly and helpful. Rooms were clean, beds a bit harder than we’re used to, but slept well. Food was delicious,with breakfast included. Yara the manager was on top of things and was always checking to ensure we were happy. They even decorated our room as a surprise for my birthday, and another one for an anniversary. Going back.

I love this hotel
Terry M, MITCHELL
Wed Oct 31 12:35:22 EDT 2018
I was staying in a hotel next door but went daily to the Irma to eat or just relax in the public areas. The Irma has a charming Mexican atmosphere with friendly staff. I met several guests who were regulars. Wish I had known about it. I just love it.



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