Ixtapa-Zihuatanejo

Hotel Emporio Ixtapa


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2018 Exceptional Values
Extra Value: $35 food and beverage credit per room, per stay (4-6 nights); $70 food and beverage credit per room, per stay (7 nights or more).
Honeymoon: Bottle of domestic sparkling wine, room upgrade (based on availability), and one FREE night on first anniversary return trip (minimum 5 night stay; restrictions apply).

2019 Exceptional Values
Extra Value: $35 food and beverage credit per room, per stay (4-6 nights); $70 food and beverage credit per room, per stay (7 nights or more).
Honeymoon: Bottle of domestic sparkling wine, room upgrade (based on availability), and one FREE night on first anniversary return trip (minimum 5 night stay; restrictions apply).

Situated along a beautiful stretch of golden sand, Hotel Emporio Ixtapa is located about eight miles northwest of the Ixtapa-Zihuatanejo International Airport.

This spacious, tropical resort offers an inviting atmosphere and an extraordinary location, providing easy points of access to golf, shopping districts, and nightlife venues. Occupying 219 air-conditioned rooms, this 11-story hotel features a full-service spa, tennis courts, a pool and swim-up bar, two bars, and two fantastic restaurants. Plan your next stroke at Palma Real, a gorgeous, 18-hole golf course that sweeps through a coconut plantation with breathtaking views of the Pacific.

Reaping the benefits of special knowledge of therapeutic treatments, Oriental Spa improves your inner equilibrium and health while providing relaxation and peace of mind. Rest your eyes as your body experiences the full effects of a sauna, steam bath, or bubbling Jacuzzi. Room for velvety facials and other treatments are only steps away (fee), with personalized attention and a keen attention to detail and comfort.

Treat yourself to exquisite Mexican and international delicacies at Condimento Restaurant, with lunch and dinner menus featuring chef specialties. Sunset Grill Restaurant is an excellent choice, a surf 'n turf buffet restaurant right off the beach specializing in the freshest fish dinners imaginable. Enjoy seafood and steak options deliciously seasoned and expertly grilled. Pick and choose at a creative salad bar or coveted dessert table before watching the sun set past the sleepy waters of the Pacific.
HOTEL LOCATION
Located directly on the beach with shopping facilities across the street, the Hotel Emporio is in the center of Ixtapa Bay, close to activities and nightlife. It is a 25-minute drive from the airport to the hotel.
Address: BOULEVARD IXTAPA S/N
IXTAPA-ZIHAUTANEJO
GRO

MX
Local Phone: 011-52-755-55-31
Toll Free Phone: 1-888-809-6133
Fax: 011-52-755-55-31991
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (Across street)
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
Large free form pool and a children's pool.
Golf: NEARBY
The Palma Real Golf Club - 5 minutes
The Palma Real is an 18 hole, Par 72 course with 6,898 yards designed by Robert TrentJones, Jr. This course runs its way through a coconut plantation with spectacular views of the ocean from many of its holes.
Holes: 18
Lessons Available
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: Complimentary
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Snorkeling: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Health Club / Spa
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The hotel is an eleven-story beachfront hotel with lots of open space and an atmosphere of casual elegance. This deluxe hotel offers a contemporary Mexican style of architecture and 219 air-conditioned rooms. Property features include a full service spa, two restaurants & two bars. Beach: The hotel sits on a two mile stretch of broad, sandy beach. Check-in: 4:00pm
Check-out: 1:00pm
Total Rooms: 219
Year Opened: 1978 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No pets allowed. No Spring Breakers.
ROOM TYPES
SUPERIOR ROOM WITH BREAKFAST
Comfortable and contemporary rooms with high quality bed linens, room service, WiFi, and laundry and dry cleaning service. Breakfast Plan.
Other Amenities -
Air Conditioning
Non-Smoking Available
Room Service
Minibar
Coffee Maker
Telephone
Room Safe
JUNIOR SUITE
Comfortable and contemporary junior suite with high quality bed linens, WiFi, room service, and laundry and dry cleaning service.
Other Amenities -
Air Conditioning
Non-Smoking Available
Room Service
Minibar
Coffee Maker
Telephone
Room Safe
SUPREIOR OCEAN VIEW
Comfortable and contemporary room with an ocean view. Includes high quality bed linens, WiFi, room service, and laundry and dry cleaning service.
Other Amenities -
Air Conditioning
Non-Smoking Available
Room Service
Minibar
Coffee Maker
Telephone
Room Safe
SUPERIOR ROOM
Comfortable and contemporary rooms with high quality bed linens, WiFi, room service, and laundry and dry cleaning service.
Other Amenities -
Air Conditioning
Non-Smoking Available
Room Service
Minibar
Coffee Maker
Telephone
Room Safe
JUNIOR SUITE WITH BREAKFAST
Comfortable and contemporary junior suite with high quality bed linens, WiFi, room and laundry and dry cleaning service. Breakfast Plan.
Other Amenities -
Air Conditioning
Non-Smoking Available
Room Service
Minibar
Coffee Maker
Telephone
Room Safe
DINING
There are 3 Restaurants at Hotel Emporio Ixtapa:
Los Caracoles - A poolside snack bar. Dress Code: Casual
Sunset Grill - Surf and turf buffet next to the beach with an exquisite range of fish, seafood and meat dishes that you pick yourself before they go the grill. There is also a delicious salad bar and desserts for dinner while you watch the sunset.
Condimento Restaurant - Enjoy buffet breakfast or lunch serving Mexican and international cuisine, while i n the evening we offer an exquisite a la carte menu.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Recreational activities in the pool or on the beach, such as sailing, water-skiing, parasailing, and more.
Nightly Activities & Entertainment:
Lobby Bar
CHILDREN'S PROGRAMS
There are recreational activities in the pool or on the beach.
Applicable Ages: 12 and under

Children's Facilities
PlayGround
Children's Pool
Babysitting Fee: $
Advance Notice for Babysitting: 12 hours

TripAdvisor Web Reviews
Based on 1732reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Great Value
THOMAS C.
Feb 06 2018
In my opinion, the Emporio Ixtapa is a "no frills" hotel. Rooms are clean, food is acceptable, staff is wonderful. It has what we are looking for and we are repeat visitors. We like the size and location is also great!
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Hotel Rooms
MAUREEN Y.
Feb 25 2017
The hotel rooms could use a little bit of upkeep (get rid of mold in shower grout, clean ceiling vent, our room curtain was broken)
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Emporio Hotel/ loud music after 11 PM nightly across the street
DAVID W.
Feb 22 2017
Emporio Hotel has a very friendly staff and very accommodating to the guests. Our biggest complaint was the location of our room which faced the street and the loud music playing across the street starting at 11 PM until 3-4 am, We have stayed at this hotel numerous times and this by far was the worst with all the loud music so late in the night. Ended up using earplugs every night to help mask the noise.
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ice avaiability
JAMES K.
Jan 27 2017
there are no ice machines available of people in the resort. you have to go to the bars and ask for ice. a centrally located ice machine would be awesome.
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Appreciated the discount pricing>>
Pat W.
Feb 04 2016
It is a place I wouldn't hesitate to Go back to again especially is there was the SAME type of discount pricing for both air and hotel in 2017
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no ice machines
JAMES K.
Jan 28 2016
A community ice cube dispenser would be nice. Also, a small microwave in rooms.
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Patricia D.
Feb 04 2014
I think I should have known that there would be no refrigerator in the room. The shower drained up to the drain and there was water in the shower always unless I used the shower mat to push the water to the drain. The standing water then made it smell moldy/mildewy. Not Pleasant!
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Review
STEVEN L.
Jan 29 2014
I've already sent an email to Apple regarding our vacation and dissatisfaction with this hotel and service!
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Emporio
TODD L.
Mar 19 2013
Emporio had air conditioning that barely kept up in the rooms, otherwise very nice.
Customer Rating: 

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great vacation, great value
MAURYA M.
Mar 19 2013
piecing together separate air and hotel, it is slightly cheaper to go independently, but since apple includes very expensive cab transfers, it comes out to be less expensive to but the package. I wish our transfer info could be provided upon arrival rather than interrupt an afternoon or morning to meet with a representative. I know that you need to sell tours, but it is really annoying to wait for a meeting. we have your local phone number and rep schedule.
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Run of the House Room not nice!
JUDY G.
Mar 02 2013
We had the (I believe) "superior" room through Apple. It was moldy, mildewy, dark, shabby and very depressing. The front desk and Apple rep worked with us to upgrade to a junior suite which was the difference between night and day and well worth the extra money. I think Apple shouldn't offer the run-of-the-house rooms (that's what the front desk said we were originally booked in). The other couple who were on our flight & in our van also changed their room. Based on our experience with the first room, I wouldn't rate this hotel a "golden apple." Other than the room issue, the hotel was excellent.
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TripAdvisor Traveller Reviews
Anyone can get a hotel on the Beach..
Josh V,
Sun Nov 04 09:46:01 EST 2018
What separates this hotel from the rest are the genuine people working here trying to make your vacation as perfect as can be. With fun activities planned throughout the day, unlimited drinks/ food by the pool, and a beautiful central view of the beaches of Ixtapa, this place will surpass all expectations. Highly recommend!

Paradise
Mario S,
Sun Nov 04 09:42:14 EST 2018
Great place for a vacation. Very kind and helpful staff. The food is delicious and drinks are on point. Great activities as well. The WiFi works really well and the ac in the rooms are great as well. King size bed is great and comfortable and the all inclusive deal is a must!

Spring Break Simulator!
Wilhelm W, Portland, Oregon
Thu Oct 18 17:45:48 EDT 2018
Did you ever wonder what Spring Break in Florida would be like, and never had a chance or the cash to experience it during your youth years? Look no further! Emporio Ixtapa boasts a LIT lobby, featuring live salsa, cumbia, bachata, merengue, perreo and reggaeton, virtually every single night. The lobby is so loud, you might end up having to email the receptionist to finish the check-in. If you are wild beast and are looking for the full Spring Break Simulator experience, I recommend you to go to room 706 at night. There is a DJ with turntables, fog machines, sombreros, 45 x 10" inflatable pool, dancers, tequila, and food (yes, there are gluten-free options!), every night, from 8 p.m. until 3 a.m. ish. It's BYOB, no ID required and no calling the receptionist, because it's so loud down there they won't even hear the teléfono ring ;)

Review on hotel
serranoleslie74, Phoenix, Arizona
Tue Oct 09 08:54:59 EDT 2018
The room is overall nice, and has a great view with good A/C at your own preference. Nice view with a quick walk to the beach and the buffet has lots of food and many choices to choose from. once you walk in the hotel you have a beautiful view and get the ocean view with the breeze. Excellent service once you walk in to carry your luggage.

Great Hotel.
FERNANDO C, Chicago, Illinois
Thu Oct 04 16:00:12 EDT 2018
We enjoy our stay at this hotel, although we didn't do the all inclusive deal, we were planning on coming back. The only thing to wish for was the attention of the sales / promotions team, I spoke to one person and told him that I be there the next morning to talk about promotions and packages (specially since I'm coming to Zacatecas City and planed to stay with them as well) Well in the morning he wasn't there and I left a message with his coworker with my room number. they never called and in the check out I saw them both just chilling and browsing their phones, I guess thay did not care for my business.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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