Acapulco

Hotel Emporio Acapulco


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2018 Exceptional Values
Honeymoon: A bottle of domestic sparkling wine, complimentary room upgrade (based on availability), one FREE night on first anniversary return trip (minimum five night stay; restrictions apply).

Spend an unforgettable vacation on beautiful Acapulco Bay and embrace the elegance and warmth of Mexico. Quality meets variety in this magnificent, tropical hotel. Emporio Acapulco is located on one side of the Square of Diana, just about 30 minutes from the airport.

Haloed in glistening sunlight, this wondrous resort is situated amidst lush gardens with three shimmering pools (two adults only). Enjoy a cocktail at the swim-up bar. Race down a free-form water slide, and marvel at the sight of golden sands and brilliant sunsets. Take part in volleyball, soccer and aerobics with family and friends, or try out windsurfing, snorkeling, fishing and more. Guests are also invited to swim with the dolphins and experience the one-in-a-lifetime spectacle of the Quebrada Cliff Divers.

Offering both EP (room only) and optional inclusive accommodations, the hotel features two restaurants, and a dazzling nightlife. Enjoy tapas and cocktails in a minimalist and sophisticated establishment at Arka Martini & Tapas Bar, or take a stroll to Sunset Lounge for gourmet specialties, Thai fusion cuisine, and authentic Mexican seasonings. The Island Bar & Grill provides a mouthwatering third option, featuring poolside snacks, and succulent meals right off the grill.
HOTEL LOCATION
The hotel is located 30 minutes from the airport, and in front of one of the best shopping malls in Acapulco, near main attractions and night clubs.
Address: AV.COSTERA MIGUEL ALEMAN #121
ACAPULCO GRO. CP. 39670
GRO

MX
Local Phone: 011-52-744-469-0
Toll Free Phone: 800-88 CONTI
Fax: 011-52-748-42081
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking($2.00)
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
Three swimming pool one with water slide, adult's only and swim-up bar.
Golf: NEARBY
Club de Golf Acapulco - 5 minutes
Club de Golf Acapulco is a 9 hole public course located in the heart of Acapulco`s Golden Zone, just one block away from the convention center.
Holes: 9
Green Fees: Contact hotel.
Cart Fee: Contact hotel.
Club Rental Fees: CONTACT HOTEL.
Caddy: Contact hotel.
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Snorkeling: Additional Charge
Paddle Boats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Hotel Emporio Acapulco consists of two high rise towers featuring a modern Mexican style ofarchitecture. Surrounded by lush gardens, most rooms have spectacular ocean views, while all have a private balcony or terrace. This property boasts a massive pool area (the largest in the city) that meanders through lush gardens and serene settings, featuring a free form water slide so guests can cool off in a hurry. Beach: The Continental Emporio Acapulco resides on the largest and most beautiful beach in the area, featuring golden sands and glorious sunsets. Check-in: 3:00 pm
Check-out: 1:00 pm
Total Rooms: 419
Year Opened: 1963 Credit Cards: Visa, Master Card, Diners Club, American Express
ROOM TYPES
JUNIOR SUITE OCEAN VIEW CLUB
Located on 10th and 11th Floors. Special check in. American breakfast buffet. Wake up calls. One Palapa in Privilege Beach Club during guest's stay. Choice of pillows. Complimentary newspaper daily. Exclusive access to Privilege Club Infinity Pool.
Other Amenities -
JUNIOR SUITE OCEAN VIEW CLUB
Located on 10th and 11th Floors. Special check in. American breakfast buffet. Wake up calls. One Palapa in Privilege Beach Club during guest's stay. Choice of pillows. Complimentary newspaper daily. Exclusive access to Privilege Club Infinity Pool.
Other Amenities -
STANDARD OCEAN VIEW
One king or two double beds. Ocean view and features a private balcony, in room safe deposit box, flat screen cable TV, bathtub, A/C, security locks.
Other Amenities -
STANDARD OCEAN VIEW
One king or two double beds. Ocean view and features a private balcony, in room safe deposit box, flat screen cable TV, bathtub, A/C, security locks.
Other Amenities -
STANDARD OCEAN VIEW
Other Amenities -
Kitchen
DINING
Hotel Emporio Acapulco features 2 meal plan options:
No Meals
Inclusive-Optional Inclusive room category must be booked.
There are 4 Restaurants at Hotel Emporio Acapulco:
Tony Roma`s - An Italian restaurant. Not included in the all-inclusive program.
La Margarita - International cuisine served all day long, featuring some of the area's finest cooking.
La Isla - Serves snacks and grilled favorites throughout the day.
El Varadero - Serving fresh seafood specialties.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daily Activities Program, Water Sports, Fitness Center.
CHILDREN'S PROGRAMS
The hotel offers organized children`s activities.

Children's Facilities
PlayGround
Babysitting Fee: $10.00 per hour
Advance Notice for Babysitting: 24 hours

TripAdvisor Web Reviews
Based on 1142reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
MATEO M.
Mar 01 2018
Breakfast staff was very busy and not very attentive, Lunch staff was great, very personable. I would have liked a small refrigerator in the room for water and soft drinks (that was very disappointing). Hotel bathrooms and elevator ocassionally smelled like sewer.
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
Classic beach location at the heart of the resort
Mbp1957, Halifax, United Kingdom
Sat May 26 14:31:03 EDT 2018
Really great location and amenities including 2 good pools, easy access to beach and sea, great views, gym and decent breakfast offering in the restaurant. I had a great room on the 11th floor with superb views from the balcony. Room was really well equipped, clean and served with both Aircon and overhead fan to deal with the heat. Only beef was slow/poor service at check-in and for valet parking.

Nice hotel,good service
Linda L, Burnaby, Canada
Sun Apr 08 11:19:32 EDT 2018
My 81 year old father and I arrived to find the details of our reservation through RBC travel Rewards was not the same as our confirmation papers. We had paid for the "Estudio" room that was to include a fridge,sink,microwave, and two double beds. The front desk clerk said the reservation had requested a standard room with one King sized bed. I told her We needed two beds and showed her my paper work to backup what we were expecting. Eventually we were brought up to the ninth floor to a double bed standard room. We checked out the room and quickly realized that we did not have an Estudio type room. We had to go back downstairs and revisit the check in process even though we already showed our itinerary to the clerk. After the long flight with a hectic transfer in Mexico City we were too low in spirits to argue with them about why the room was not what we paid for. They changed us to another room on the first floor for the night and told us we would move to the correct room after 3 the next day. So the first floor room was a bit of a nightmare, most the light switches didn't work properly either no lights came on or couldn't turn off, a/c was not effective and more importantly the shower didn't operate normally;there was only a trickle of water in which to rinse away the days travel off. The next dayI checked the desk 3 times after 3pm before the fifth floor room 510 would be ready. I had made it clear that if this room was not in proper working order that my father was adamant we move hotels. Happily, after he and I and 2 hotel employees check it out we were satisfied that our Emporio stay would continue. So we lost one day of our Acapulco vacation to glitches that could have been detected earlier if I had the foresight to check directly with the Emporio reservation desk about the details of our reservation with theirs. So lesson learned, always check directly with the hotel because things can happen that are not anticipated and dampen your vacation if you don't book directly with the hotel. After that everything went very well at the hotel. We had drinks in the lobby bar ,where we met Fernando, a very capable English speaking worker. Fernando was very helpful in explaining their happy hour and entertainment. Also, we noticed his excellent presence as a team captain in the dining room as well. The attention he gave us was amazing and reminds me and my Dad of an old school hospitality; a general commitment to customer service that we just don't see very often any more. At the adult pool we were taken care of by Luiz who has the greatest smile and humble sense to please us. We meet Raul over in the shady spots by the family pool and snack bar another caring human being who impresses us with his charming service. Most days we found the infinity pool to be the most relaxing and quiet. Also you can see and hear the ocean while being poolside here. The Mynah birds can be entertaining to watch while they come to drink and make fun dipping in a fountain here. Now sadly, I have forgotten the name of the server who mainly works this area. He is a tall, lean young man who doesn't have great capacity to speak English but his ability works well with my poor Spanish and all is worked out without much trouble. Well except for the last day when after returning from the pool to my room there was a knock at our door, standing there was this poor server who was in distress as I had not signed my last transaction. So forgive me for not remembering your name but you went above and beyond to make our stay a pleasurable one. . We did enjoy our time here and recommend it as a good choice for its centralized location. The beds are surprisingly comfortable, both my Dad & I slept very well here. The Emporio is a clean locale with lots of good food & amenities in and around the vicinity of the hotel.

Great family vacation, beautiful hotel, amazing service, highly recommended!!!
lillyfe, Toronto, Canada
Thu Feb 22 09:01:38 EST 2018
The rooms are very nice, renovated (bathtub could use update), AMAZING view, a little noisy (traffic noise very noticeable), great location in the middle of the costera strip, will be my future destination from now on.

The little ones had the time of their lives
Moisés M, Pachuca, Mexico
Tue Feb 06 16:55:48 EST 2018
Just after New Year’s Day, our son, his wife and their two little daughters(1 year & almost 4 years old), my wife and I drove from the cold Pachuca towards warmer Acapulco. We had booked a couple of Suites Club Privilege with Ocean views. We arrived on January the 2nd and literally HAD to leave on the 5th because the little ones were eager to be on time for their Three Wise Men presents. The Emporio was our Home for three nights and from the moment we gave the keys to our SUV, We NEVER had to use it again because to begin with, the girls enjoyed the Family pool and the beach SO MUCH, that we didn’t want to do much else. Then the absolutely prime location of this beautiful hotel, situated right in the middle of everything ind Acapulco let us take nice walks to everything, Markets, Stores, Restaurants, Museums, everything. Our lodgings included a free continental breakfast, BUT, we always took the Hotel’s Restaurant breakfast buffet which is a really good and delicious experience!!!😋 The accommodations were excellent, the service was great, everything and everyone went out of their way to make our stay in Acapulco a real highlight of our Winter Vacation. Thanks a lot to The Staff and Management of the Emporio!!!

Big and beachfront
Stewie00, Melbourne, Australia
Wed Jan 10 17:52:29 EST 2018
After three weeks in the freezing conditions of the USA north east WE WANTED SOMEWHERE TO CHILL OUT, WARM UP, RELAX by the pool, walk the beac, read books and eat seafood in a hassle free place.... this was perfect. Central to shops, beach front, rooms with balcony and views and very safe



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