Hotel Emporio Acapulco

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2019 Exceptional Values
Honeymoon: A bottle of domestic sparkling wine, complimentary room upgrade (based on availability), one FREE night on first anniversary return trip (minimum five night stay; restrictions apply).

Spend an unforgettable vacation on beautiful Acapulco Bay and embrace the elegance and warmth of Mexico. Quality meets variety in this magnificent, tropical hotel. Emporio Acapulco is located on one side of the Square of Diana, just about 30 minutes from the airport.

Haloed in glistening sunlight, this wondrous resort is situated amidst lush gardens with three shimmering pools (two adults only). Enjoy a cocktail at the swim-up bar. Race down a free-form water slide, and marvel at the sight of golden sands and brilliant sunsets. Take part in volleyball, soccer and aerobics with family and friends, or try out windsurfing, snorkeling, fishing and more. Guests are also invited to swim with the dolphins and experience the one-in-a-lifetime spectacle of the Quebrada Cliff Divers.

Offering both EP (room only) and optional inclusive accommodations, the hotel features two restaurants, and a dazzling nightlife. Enjoy tapas and cocktails in a minimalist and sophisticated establishment at Arka Martini & Tapas Bar, or take a stroll to Sunset Lounge for gourmet specialties, Thai fusion cuisine, and authentic Mexican seasonings. The Island Bar & Grill provides a mouthwatering third option, featuring poolside snacks, and succulent meals right off the grill.
The hotel is located 30 minutes from the airport, and in front of one of the best shopping malls in Acapulco, near main attractions and night clubs.

Local Phone: 011-52-744-469-0
Toll Free Phone: 800-88 CONTI
Fax: 011-52-748-42081
Barber / Beauty Salon
Boutique Shops
Business Services
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
Three swimming pool one with water slide, adult's only and swim-up bar.
Club de Golf Acapulco - 5 minutes
Club de Golf Acapulco is a 9 hole public course located in the heart of Acapulco`s Golden Zone, just one block away from the convention center.
Holes: 9
Green Fees: Contact hotel.
Cart Fee: Contact hotel.
Club Rental Fees: CONTACT HOTEL.
Caddy: Contact hotel.
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Snorkeling: Additional Charge
Paddle Boats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
Hotel Emporio Acapulco consists of two high rise towers featuring a modern Mexican style ofarchitecture. Surrounded by lush gardens, most rooms have spectacular ocean views, while all have a private balcony or terrace. This property boasts a massive pool area (the largest in the city) that meanders through lush gardens and serene settings, featuring a free form water slide so guests can cool off in a hurry. Beach: The Continental Emporio Acapulco resides on the largest and most beautiful beach in the area, featuring golden sands and glorious sunsets. Check-in: 3:00 pm
Check-out: 1:00 pm
Total Rooms: 419
Year Opened: 1963 Credit Cards: Visa, Master Card, Diners Club, American Express
One king or two double beds. Ocean view and features a private balcony, in room safe deposit box, flat screen cable TV, bathtub, A/C, security locks.
Other Amenities -
Other Amenities -
Located on 10th and 11th Floors. Special check in. American breakfast buffet. Wake up calls. One Palapa in Privilege Beach Club during guest's stay. Choice of pillows. Complimentary newspaper daily. Exclusive access to Privilege Club Infinity Pool.
Other Amenities -
Located on 10th and 11th Floors. Special check in. American breakfast buffet. Wake up calls. One Palapa in Privilege Beach Club during guest's stay. Choice of pillows. Complimentary newspaper daily. Exclusive access to Privilege Club Infinity Pool.
Other Amenities -
One king or two double beds. Ocean view and features a private balcony, in room safe deposit box, flat screen cable TV, bathtub, A/C, security locks.
Other Amenities -
Hotel Emporio Acapulco features 2 meal plan options:
Inclusive-Optional Inclusive room category must be booked.
No Meals
There are 4 Restaurants at Hotel Emporio Acapulco:
El Varadero - Serving fresh seafood specialties.
Tony Roma`s - An Italian restaurant. Not included in the all-inclusive program.
La Margarita - International cuisine served all day long, featuring some of the area's finest cooking.
La Isla - Serves snacks and grilled favorites throughout the day.
Daily Activities & Entertainment:
Daily Activities Program, Water Sports, Fitness Center.
The hotel offers organized children`s activities.

Children's Facilities
Babysitting Fee: $10.00 per hour
Advance Notice for Babysitting: 24 hours

TripAdvisor Web Reviews
Based on 2008reviews
What to expect

Apple Vacations Traveller Reviews
Mar 01 2018
Breakfast staff was very busy and not very attentive, Lunch staff was great, very personable. I would have liked a small refrigerator in the room for water and soft drinks (that was very disappointing). Hotel bathrooms and elevator ocassionally smelled like sewer.
Customer Rating: 

TripAdvisor Traveller Reviews
tinman_8, fonthill, ontario
Fri Jan 25 04:23:01 EST 2019
Booked an all inclusive only to find that fish and steak were extra. Bad advertising By Sunwing perhaps? This resort is a mix of semi all inclusive and room rentals only. Food was ok but not like what I have been spoiled with in other Mexican resorts. Location and people were fantastic. It’s the small things that make me give resorts 4 or 5 stars like coffee in your room every day but they only offered a package the first day. We will try somewhere else in Acapulco next time.

Very clean, nice
Richard S,
Wed Jan 23 11:02:26 EST 2019
Very nice people, Fernando and Nestor are so nice and they treated us so good... we are so grateful!! We will definitely come back next year ... Leticia is a very beautiful girl and she was so kind, she has a very beautiful smile! Nice nice work. I wish you guys had a 100% Mexican Buffet. this is the best hotel for us! Thank you!!

bassrideraudio, Toronto, Canada
Mon Jan 21 02:49:57 EST 2019
This was my 2nd time visiting the Emporio and on this trip I had a couple minor issues and the Manager Lorna Rebollar Osorio resolve it ASAP, Me and my family appreciate everything she and the Staff did to make our stay fabulous, I will be returning next time because I think the Emporio have the best Facilities for entire family and even if you are single, # pool and the beach is amazing and all the activity and ambiance of the place.

Best view of the bay
PalapaBound, San Francisco, California
Sun Jan 13 08:25:00 EST 2019
This is now our third or fourth time here at this hotel, which we usually hate doing. We love to switch around, but this place has such a fantastic view if you get a high, centrally located room, which we did. Our room was spacious, had a full-size refrigerator and microwave for drinks, snacks, and leftovers. The bathroom was decent size with all amenities, and the bed was very comfortable. The balcony was amazing and the chairs and table out there were perfect for us. The location is very nice. We were close to many restaurants and stores, and the bus and taxis are easy and frequent. The maid did a great job and was so kind and nice to try to communicate with. Check in and check out were easy, and they do all they can to make your stay a pleasure. Their complete staff, including the small store, were outstanding, and we were very happy with our stay.

Very Nice Hotel
SunnyBeaches_09, Yukon, OK
Sat Jan 12 08:34:40 EST 2019
We've stayed here about four times now and it's always been a great experience. This hotel is very centrally located to so many things that are walking distance. There's a grocery store within walking distance, but we always cabbed back because of the amount of things we bought. (Lots of good restaurants close by too) Our room was very clean. We arrived around 7:30 or 8 at night. The hotel staff didn't speak very good English but was extremely nice and helped us get the room we wanted. Our view in room 908 was gorgeous, like a panoramic view. This room had a small kitchenette, no oven/stove, but had a full-size fridge and a microwave. The kitchenette also had plates, cups, utensils, silverware. The room had a safe in the closet and an ironing board. The bathroom had a blow dryer and also an O-type magnifying mirror (probably 5X). The hotel was always full and lively starting from Thurs. night through Sunday night with lots of nationals. On the weekends, they'd play lots of music/parties down by the pool area. It could get loud until about 2 or 3 in the mornings but we'd just turn the TV up and it didn't bother us too much. "Most" of the time it was a quiet hotel. Catching a bus or taxi to other areas is very easy from this hotel. The bus stop heading to Caleta is across the street. You can catch a taxi at the hotel, which costs a little more, or you can walk on the street and bargain with the cab drivers. Taxis were very reasonable and we'd take them a lot to Caleta, Las Flamingos Hotel/restaurant, downtown, etc. The cleaning lady in our room was "extremely" good/thorough and very friendly and helpful. She always left us plenty of soap/shampoo/conditioner/lotions/sewing kits/plastic shower caps, and towels. The towels are big and "white" and very absorbent. The water pressure wasn't the greatest for getting shampoo out of my hair but it always had plenty of hot water and kept me clean. The bathrooms were big and spacious and clean. I would definitely recommend this hotel. We cannot wait to get back to Aca and stay at the Emporio again. All of the staff are exceptionally friendly and helpful!! One tip, not all rooms have kitchenettes; I believe those rooms cost a little extra but so worth it.

The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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