Hotel Castillo Huatulco

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2018 Exceptional Values
Extra Value: Daily buffet breakfast included.
Honeymoon: Flowers and bottle of wine in room, upgrade to king size bed (based on availability), and complimentary temazcal.

Overlooking a sparkling marina in Santa Cruz Bay, Hotel Castillo Huatulco is only a short distance from the beach and traditional Mexican market. Located in Huatulco, Mexico, the resort is about 11 miles east of Bahias de Huatulco International Airport.

This charming, three-story colonial-style retreat features two pools and a beach club with a dive shop and complimentary transportation. Offering 113 rooms, guests will enjoy comfortable facilities and excellent value, as well as two restaurants offering delectable cuisine and theme nights, and two bars.

Learn more about Huatulco.

The Hotel Castillo Huatulco is located at Santa Cruz Bay, right in front of the marina and market shop. It is 20 minutes fromthe airport and 5 minutes away from the golf course.
Address: BLVD. DE SANTA CRUZ S/N NO. 303

Local Phone: 011-52-958-587-0
Toll Free Phone: 1-888-64-BOYCE
Fax: 011-52-958-70131
Boutique Shops
Business Services
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby (One block.)
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
There are two outdoor swimming pools.
Campo de Golf Tangolunda - 5 minutes
A spectacular 18-hole, par 72 professional Golf Course designed by Mario Schjetnan Dantan and Pedro Gftereca Gurrola, the breezy green Tangolunda Golf Course stretches for 6,851 yards down Tangolunda Valley to the bay.
Holes: 18
Green Fees: $
Cart Fee: $
Caddy: $
Lessons Available
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
JetSki / Waverunner: Additional Charge
Other Sports Available
Bicycles: Complimentary
Health Club / Spa
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
The Castillo is a 3-story colonial style resort with a swimming pool, garden, private beach club and complimentary transportation. Guests receive complimentary transportation to the beach club. This charming colonial-style hotel offers 112 rooms in a 2 storey building. Children under 7 stay and eat FREE when sharing a room with 2 adults. Check-in: 3:00 p.m.
Check-out: 1:00 p.m.
Total Rooms: 112
Year Opened: 1990 Credit Cards: Visa, Master Card, Diners Club, American Express
Springbreak Policy: Must be 18 and have a credit card for $50 per person deposit
Comfortable guest room with two double beds or one king. Inclusive Plan.
Other Amenities -
Air Conditioning
Hair Dryer
Room Safe
Comfortable guest room with two double beds or one king. Breakfast plan.
Other Amenities -
Air Conditioning
Hair Dryer
Room Safe

Electronic locks
Hotel Castillo Huatulco features 2 meal plan options:
Inclusive-LIMITED-Optional Inclusive Plan
No Meals
There are 3 Restaurants at Hotel Castillo Huatulco:
La Terraza Restaurant - Located in front of the main pool of the hotel, you can enjoy exquisite dishes and spend a pleasant time at room temperature.
Beach Club - Offers restaurant and bar service. The lunch buffet includes a salad bar, snacks, fish fillets, desert bar, fresh fruits and water.
La Capilla - Restaurant offers buffet breakfasts with the unique flavor of Oaxacan dishes and dinners with the best of Mexican and international buffet food. Guests can also enjoy a ssnack menu.
Daily Activities & Entertainment:
Pool table and table games (poker, dominoes and jenga) are available at the resort
Supervised activities program. Babysitting services available ($).

Children's Facilities
Game Room
Babysitting Fee: $
Advance Notice for Babysitting: 24 hours

TripAdvisor Web Reviews
Based on 472reviews
What to expect

Apple Vacations Traveller Reviews
Great staff
Feb 22 2017
The staff at hotel Castillo were great! They go out of their way to help in any way they can. We were a little disappointed that they had very little area outside to eat for breakfast and dinner. We had to sit inside all the time, which is not what we expect on a warm vacation. The beach pool and restaurant are perfect though. It is too bad they weren't open longer hours. When you have to go back to the hotel by 5:30 there aren't really any cool places to hang out. We always left for the evening because of this. We are glad we did though. There are so many neat and good places to eat all within walking distance or a very quick and cheap taxi ride. I enjoyed the hotel because it was the first time to Huatulco. It more or less made you go and explore the area. The area is so clean, with great food, absolutely perfect weather, etc.
Customer Rating: 

Average Hotel, Great Beach
Dec 31 2013
All staff were courteous. Hotel was clean but very basic and dated. Beach club was amazing. Beautiful. For the price we paid this was worth it.
Customer Rating: 

Real Mexico
Dec 05 2012
This is an authentic Mexican hotel. We were the only Americans there but were received well. No frills here. Sometimes the language barrier got int the way. Bloody Mary made with pineapple juice and vodka, but you just had to laugh. The room was nice, we even had wifi in the room. Good airconditioning. Food was just OK- breakfast buffet food was not warm. We chose the breakfast only option and found out that did not mean we could have the buffet. Only eggs and coffee were offered. 60 pesos extra to have the buffet buffet option which was the only way to get fruit. No coffee makers in the room. We know the area so we ate out for most meals. Beach club is lovely and the food off the menu there is good. Would stay there again. Good value for the price.
Customer Rating: 

TripAdvisor Traveller Reviews
Restful vacation with friendly service for those who don't want the big resort feel.
Mark K,
Mon May 29 19:57:18 EDT 2017
We spent 7 days here beginning April 15. As this was one of the less expensive options for us, we were a bit hesitant but booked it anyway, figuring that we would give it a try. We found everything pretty much as pictured on the hotel website. When we first arrived we were greeted by friendly front desk attendant, and quickly given a welcome drink... Refreshing blend of nice cold juices. We were shown to our room which was just as expected, and the bell hop explained everything well to us. We stayed in 401, which was out of the way and quiet. However, we found the kitchen exhaust fan was not far from our room, so that was annoying when we opened our patio door, but honestly did not spend much time in the room anyway. The room was quaint, basic, but clean. We would suggest updating the bathroom fixtures which worked fine but are ugly and corroded. In general the bathrooms were clean but could use some updating.The bed was comfortable. The food was great. We felt like we were experiencing authentic Mexican/ Oaxacan food for the most part, which is what we were excited about. We had one item on one day that was not good... But set it aside and got other things. Breakfast by the pool with fresh fruit, omelette made to order, the delicious French toast, and fresh juice was a daily highlight. A couple of things really made our experience great. First and most important was the hotel and beach club staff. Juan Jose (head server) was so kind to us, always making sure we were well cared for in the dining area. The servers Esau, Vicente, Asael, Alberto, and Federico were great to us. At the beach club, we enjoyed getting to know Getsemani and Manolo. They offered us great service, as did Diana and Alexis. (We would suggest more umbrellas and more comfortable lounger chairs at the beach please. Some chairs were broken and in need of replacement. It was nice to have lifeguard service at the beach as well, since the waves can be a bit strong at times). Secondly, the location of the hotel is ideal. It is a short walk to the Santa Cruz de Huatulco beach area and just 2 minutes walk to our new favorite place to sit and have coffee (Cafe Huatulco). A short 10 minute walk to the supermarket, 15 or so minutes walk to the centre of Crucecita. Or 5 minutes shuttle to the beach club at Playa Chahue. Or take a reasonable priced taxi if you don't want to wait or its too hot to walk. This place is not 'on the beach', but we enjoyed that it allowed us to meet more people and experience more of this area by walking, taking the shuttle, and the occasional taxi. We really enjoyed our time, and look forward to going back with our kids someday hopefully soon!

Was Okay
Fred W, Milwaukee, Wisconsin
Thu May 25 13:19:08 EDT 2017
I rented the the Jr Suite 5/15-5/18/2017. The Positives Very Clean, Very Friendly Helpful staff. The Club Playa was well looked after and very clean. The Negatives, WiFi was poor couldn't use it in our room, The only access to an outlet by the bed was behind the mattresses which made it hard to charge anything, the other outlets were all behind the dresses holding the TV again very difficult to access. The Staircase up to the second floor of the suite was very awkward to use the kids however had no problem with it. They give you 4 bottles of water the first day but they never give you anymore thought that was weird. Club Playa beach had some very strong riptides while I was there so the kids were not able to take advantage of the ocean We did go to the Main beach later and there was no problems there. If you are traveling with teens and want privacy I would recommend getting two different suites this one is not that suite. I would also recommend if you are looking at doing any snorkeling or fishing tours go to the marina it is a very short walk and you can find some great values. We took a short trip on the Small Froggy with Jorge and it was one of the best excursions I have been on in Mexico. They took us out showed us the beaches and cliffs Trolling for fish and we Caught two huge Tuna. Then because one of the kids was getting seasick they took us to a beach were we spent over an hour Snorkeling over this beautiful reef then took us into a cave in the cove. The food however was a little overpriced on the beach. Another tip if you go by the Chedraui there are street cooks that make great Tamales and Tacos if you don't mind eating with the Locals and they are dirt cheap and delicious best tamales I had. Overall It is not a bad hotel for the price of the suites it is worth it.

Back again
Miles P,
Tue May 23 16:53:57 EDT 2017
I returned to the Castillo for a little solo R&R after a tough winter. I was concerned because I had read that they were renovating but hoped for the best. The renos seemed to be finished by the time I got there; the hotel was quiet and seemed unchanged. I enjoyed the new 'tourist walk' to town and found the staff friendly and helpful as always. Some people reported being troubled by the boisterous Mexican families that frequent the hotel and beach club; I can only say I don't get it. Maybe they'd be better off at the Holiday Inn across the street. (Better coffee at the Starbucks franchise there, though). I experienced a minor health 'incident' at the hotel (nothing to do with the Castillo) and despite the wide language barrier, the staff couldn't have been more concerned and caring. Full marks. So if you're looking for a resort type hotel, this isn't it; if you want a basic clean and friendly place with a great beach club, this might be the place. Hualtulco is changing fast, though, I doubt it will be the same 'undiscovered ' (relatively speaking) jewel that it is now for very much longer. Get it while you can.

authentic Mexican hotel with a great beach club and friendly, attentive service
mich434, Halifax, Canada
Wed May 17 17:59:22 EDT 2017
This little Mexican hotel had very clean and simple rooms. Not luxurious but I will definitely return because of the friendly service, best location and popular beach club. Walking distance to the town, beach and fun restaurants. The food was mostly buffet style but I ordered off the menu every day for lunch at the beach club. Enough choice at every meal. Entertainment was plentiful. Best night was the beach party night with dinner on the beach. Most of the staff spoke very little english.

Still Undecided on this one!
susierotolo, southern ontario
Mon Apr 03 12:31:41 EDT 2017
There were lots of things we liked here- location, friendly staff and clean premises, but it's doubtful we would return. Prior to arrival, we had emailed the hotel asking for a ground floor room. We got an email saying one had been blocked out for our use. I was impressed. At check in, we were given a room on the fourth floor directly above the construction noise in the dining room. That went on until 10 p.m. one night. The rooms were a good size, but we really missed having an in room fridge and a balcony big enough to sit on. The food was very Mexican and due to the dining room being closed, service in the convention room was off-putting. My husband and I had to sit alone at a table set for 9 or ten people. Food was never made to order and never hot. Several times we walked across the road to the Holiday Inn Starbucks in search of a hot coffee. Unlike other resorts there was no cappuccino machine available in the bar area. Would have liked that. As far as the Beach Club goes, the red flag is up every day. We took taxis almost daily to the more swimmable beaches, as beach time is the reason we came to Mexico. On our first visit to the club, I asked for a menu and was told to eat at the buffet. Did not see one the whole time we were there. Hot dogs, burgers and spaghetti most days. We really enjoyed watching the Mexican families around the pool and the staff was the nicest we have ever seen at a resort, so all in all it was a good stay. .

The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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