Huatulco

Hotel Castillo Huatulco


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2018 Exceptional Values
Extra Value: Daily buffet breakfast included.
Honeymoon: Flowers and bottle of wine in room, upgrade to king size bed (based on availability), and complimentary temazcal.

Overlooking a sparkling marina in Santa Cruz Bay, Hotel Castillo Huatulco is only a short distance from the beach and traditional Mexican market. Located in Huatulco, Mexico, the resort is about 11 miles east of Bahias de Huatulco International Airport.

This charming, three-story colonial-style retreat features two pools and a beach club with a dive shop and complimentary transportation. Offering 113 rooms, guests will enjoy comfortable facilities and excellent value, as well as two restaurants offering delectable cuisine and theme nights, and two bars.

Learn more about Huatulco.

HOTEL LOCATION
The Hotel Castillo Huatulco is located at Santa Cruz Bay, right in front of the marina and market shop. It is 20 minutes fromthe airport and 5 minutes away from the golf course.
Address: BLVD. DE SANTA CRUZ S/N NO. 303
BAHIA DE SANTA CRUZ,HUATULCO
OAX

MX
Local Phone: 011-52-958-587-0
Toll Free Phone: 1-888-64-BOYCE
Fax: 011-52-958-70131
HOTEL FACILITIES
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Shopping Mall Nearby (One block.)
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
There are two outdoor swimming pools.
Golf: NEARBY
Campo de Golf Tangolunda - 5 minutes
A spectacular 18-hole, par 72 professional Golf Course designed by Mario Schjetnan Dantan and Pedro Gftereca Gurrola, the breezy green Tangolunda Golf Course stretches for 6,851 yards down Tangolunda Valley to the bay.
Holes: 18
Green Fees: $
Cart Fee: $
Caddy: $
Lessons Available
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
JetSki / Waverunner: Additional Charge
Other Sports Available
Bicycles: Complimentary
Health Club / Spa
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Castillo is a 3-story colonial style resort with a swimming pool, garden, private beach club and complimentary transportation. Guests receive complimentary transportation to the beach club. This charming colonial-style hotel offers 112 rooms in a 2 storey building. Children under 7 stay and eat FREE when sharing a room with 2 adults. Check-in: 3:00 p.m.
Check-out: 1:00 p.m.
Total Rooms: 112
Year Opened: 1990 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
Springbreak Policy: Must be 18 and have a credit card for $50 per person deposit
ROOM TYPES
STANDARD ROOM BP
Comfortable guest room with two double beds or one king. Breakfast plan.
Other Amenities -
Air Conditioning
Hair Dryer
Iron
Television
Room Safe
STANDARD ROOM INC
Comfortable guest room with two double beds or one king. Inclusive Plan.
Other Amenities -
Air Conditioning
Hair Dryer
Iron
Television
Room Safe

OTHER INFO
Electronic locks
DINING
Hotel Castillo Huatulco features 2 meal plan options:
Inclusive-LIMITED-Optional Inclusive Plan
No Meals
There are 3 Restaurants at Hotel Castillo Huatulco:
La Capilla - Restaurant offers buffet breakfasts with the unique flavor of Oaxacan dishes and dinners with the best of Mexican and international buffet food. Guests can also enjoy a ssnack menu.
La Terraza Restaurant - Located in front of the main pool of the hotel, you can enjoy exquisite dishes and spend a pleasant time at room temperature.
Beach Club - Offers restaurant and bar service. The lunch buffet includes a salad bar, snacks, fish fillets, desert bar, fresh fruits and water.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Pool table and table games (poker, dominoes and jenga) are available at the resort
CHILDREN'S PROGRAMS
Supervised activities program. Babysitting services available ($).

Children's Facilities
Game Room
Babysitting Fee: $
Advance Notice for Babysitting: 24 hours

TripAdvisor Web Reviews
Based on 531reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Great staff
DANNY G.
Feb 22 2017
The staff at hotel Castillo were great! They go out of their way to help in any way they can. We were a little disappointed that they had very little area outside to eat for breakfast and dinner. We had to sit inside all the time, which is not what we expect on a warm vacation. The beach pool and restaurant are perfect though. It is too bad they weren't open longer hours. When you have to go back to the hotel by 5:30 there aren't really any cool places to hang out. We always left for the evening because of this. We are glad we did though. There are so many neat and good places to eat all within walking distance or a very quick and cheap taxi ride. I enjoyed the hotel because it was the first time to Huatulco. It more or less made you go and explore the area. The area is so clean, with great food, absolutely perfect weather, etc.
Customer Rating: 

Average Hotel, Great Beach
STEVEN B.
Dec 31 2013
All staff were courteous. Hotel was clean but very basic and dated. Beach club was amazing. Beautiful. For the price we paid this was worth it.
Customer Rating: 

Real Mexico
SHARON Z.
Dec 05 2012
This is an authentic Mexican hotel. We were the only Americans there but were received well. No frills here. Sometimes the language barrier got int the way. Bloody Mary made with pineapple juice and vodka, but you just had to laugh. The room was nice, we even had wifi in the room. Good airconditioning. Food was just OK- breakfast buffet food was not warm. We chose the breakfast only option and found out that did not mean we could have the buffet. Only eggs and coffee were offered. 60 pesos extra to have the buffet buffet option which was the only way to get fruit. No coffee makers in the room. We know the area so we ate out for most meals. Beach club is lovely and the food off the menu there is good. Would stay there again. Good value for the price.
Customer Rating: 

TripAdvisor Traveller Reviews
4 stay best of all.
Rudkin37, Alberta
Tue May 08 10:51:48 EDT 2018
This was my fourth time at this quaint beautiful hotel dont let the size fool you 134 rooms and they are building another 40 more. I have been to many 5 stars mega resorts and none treated me as good as the Castillo Beach resort. Big is not better. You get more attention here get to know the staff and other travelers. They were so quite with the construction i never hear a sound. The hotel may be rated a 2.5 star but don't think that's a bad thing . The beds are comfortable rooms spotless, honest ,caring ,amazing staff. Luis Sanchez the front desk manager also Ricardo a server in the resteraunt made my birthday so amazing . The room maid always put flowers on my bed did the towels in nice shapes. The hotel on my birthday put roses and dasiys in my room . Then a few days later I was surprised by chocolate covered strawberries in my room. I loved talking to everyone making friends. It's a hotel with local mexicans from near and far real authentic Mexican food. You can also get some North America food. At hotel there is one bar serving good name brand alcohol fresh juices in the drinks no cut backs. They have free WiFi safes in room. They have a band that comes in and they do quite down no party all night so you can rest. They have a shuttle service takes you evey half hour to the beach club great pool hammocks play ground buffet style restaurant bar. washrooms etc Life guard on duty on beach. 

Nice
calgary201186, Calgary, Canada
Sat May 05 17:58:04 EDT 2018
Excellent food and cizy rooms with fresh flowers and amazing garden. Beach club is one of the best i have visited and ala cart food is fresh and tasty. Staff courteous and very well trained. As a solo tourist i felt very safe and welcomed. If you are looking for real Mexican feel look no further.

Great Local Hotel with Beach Club
Nathan S, Pluma Hidalgo, Mexico
Fri Apr 27 08:10:37 EDT 2018
Great local hotel with good food, friendly staff & a nice beach club with a pool & playgrounds for the kids and hammocks for the adults. The beach at the beach club is very rough though so use caution.

Severe illness and no response
SnowySunsets, Whistler, Canada
Sat Apr 21 10:20:50 EDT 2018
Had a wonderful time and were thoroughly enjoying ourselves at this resort. On returning home our young daughter fell very ill and was hospitalized. She ended up testing positive for Ecoli and Shigella. 100% from This Resort. Whether it was caused by the food or the murky Warm over crowded swimming pool we don’t know. Very disappointed that neither Sun Wing or Hotel Castillo responsed to our concerns. This resort is an unacceptable health hazard and I would not recommend anyone going there.

Second time just as good as first
salsamama, London, Ontario
Sun Apr 08 08:54:04 EDT 2018
We were welcomed back with open arms and huge smiles from Luis, Raphael and Montserat. The staff truly are exceptional in this little gem of a hotel. We were given a room on the second floor overlooking the street with a huge terrace (same room as last visit). It was nice to see new patio furniture including an umbrella - great additions! We were there during Holy Week, Semana Santa and the area was crazy busy but in a good way. It did not affect our holiday in a negative way at all - always seating available inside or out at breakfast and dinner. The only "hiccup" was at the beach club. A lot of new staff and they just couldn't seem to get their act together as to what was available or when. Some said the bar opened at 11am when in fact it was 10am. Last time we were able to get snacks at 11am and this time we were told we had to wait til noon. The menu was in Spanish only and available at noon while the buffet wasn't available til 1pm. Twice we were told the menu wasn't available til 1pm as well. It was annoying, but it didn't make or break the vacation. Because of the holiday, both pools were busy and quite full every day - not a problem except at the beach club. If the ocean was too rough, it was nice to cool off in the pool. That didn't happen this time - I ended up taking cool showers lol. It would be nice to see a railing added to the pool steps to make it easier to get in and out of the pool as the steps are quite slippery - or a couple of ladders. I am curious as to how the hotel plans to manage the addition of 48 rooms in November with both pools being quite small, the dining areas filled to capacity, and only 1 small bar in the lobby. For us, Hotel Castillo is in the perfect location. I do miss being right on the beach, however, I do love the walkability factor to the markets, shops and restaurants in Santa Cruz and the availability of cabs to take you to La Crucecita or neighboring public beaches. The organic farmer's market on Saturday morning is a must see. Sitting out under the stars at Cafe Huatulco sipping an iced cappucino while people watching is fun. Walking down to Oro Negro and sitting on the patio eating a pizza made in a woodburning oven sipping ice cold beer or taking a cab into La Crucecita and eating at one of the many fun and inexpensive restaurants... all these things and more make Hotel Castillo and Huatulco the perfect vacation spot for us. We will be back!!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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