Hotel Castillo Huatulco

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2019 Exceptional Values
Extra Value: Daily buffet breakfast included.
Honeymoon: Flowers and bottle of wine in room, upgrade to king size bed (based on availability), and complimentary temazcal.

Overlooking a sparkling marina in Santa Cruz Bay, Hotel Castillo Huatulco is only a short distance from the beach and traditional Mexican market. Located in Huatulco, Mexico, the resort is about 11 miles east of Bahias de Huatulco International Airport.

This charming, three-story colonial-style retreat features two pools and a beach club with a dive shop and complimentary transportation. Offering 113 rooms, guests will enjoy comfortable facilities and excellent value, as well as two restaurants offering delectable cuisine and theme nights, and two bars.

Learn more about Huatulco.

The Hotel Castillo Huatulco is located at Santa Cruz Bay, right in front of the marina and market shop. It is 20 minutes fromthe airport and 5 minutes away from the golf course.
Address: BLVD. DE SANTA CRUZ S/N NO. 303

Local Phone: 011-52-958-587-0
Toll Free Phone: 1-888-64-BOYCE
Fax: 011-52-958-70131
Boutique Shops
Business Services
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby (One block.)
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
There are two outdoor swimming pools.
Campo de Golf Tangolunda - 5 minutes
A spectacular 18-hole, par 72 professional Golf Course designed by Mario Schjetnan Dantan and Pedro Gftereca Gurrola, the breezy green Tangolunda Golf Course stretches for 6,851 yards down Tangolunda Valley to the bay.
Holes: 18
Green Fees: $
Cart Fee: $
Caddy: $
Lessons Available
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
JetSki / Waverunner: Additional Charge
Other Sports Available
Bicycles: Complimentary
Health Club / Spa
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
The Castillo is a 3-story colonial style resort with a swimming pool, garden, private beach club and complimentary transportation. Guests receive complimentary transportation to the beach club. This charming colonial-style hotel offers 112 rooms in a 2 storey building. Children under 7 stay and eat FREE when sharing a room with 2 adults. Check-in: 3:00 p.m.
Check-out: 1:00 p.m.
Total Rooms: 112
Year Opened: 1990 Credit Cards: Visa, Master Card, Diners Club, American Express
Springbreak Policy: Must be 18 and have a credit card for $50 per person deposit
Comfortable guest room with two double beds or one king. Breakfast plan.
Other Amenities -
Air Conditioning
Hair Dryer
Room Safe
Comfortable guest room with two double beds or one king. Inclusive Plan.
Other Amenities -
Air Conditioning
Hair Dryer
Room Safe

Electronic locks
Hotel Castillo Huatulco features 2 meal plan options:
Inclusive-LIMITED-Optional Inclusive Plan
No Meals
There are 3 Restaurants at Hotel Castillo Huatulco:
La Capilla - Restaurant offers buffet breakfasts with the unique flavor of Oaxacan dishes and dinners with the best of Mexican and international buffet food. Guests can also enjoy a ssnack menu.
La Terraza Restaurant - Located in front of the main pool of the hotel, you can enjoy exquisite dishes and spend a pleasant time at room temperature.
Beach Club - Offers restaurant and bar service. The lunch buffet includes a salad bar, snacks, fish fillets, desert bar, fresh fruits and water.
Daily Activities & Entertainment:
Pool table and table games (poker, dominoes and jenga) are available at the resort
Supervised activities program. Babysitting services available ($).

Children's Facilities
Game Room
Babysitting Fee: $
Advance Notice for Babysitting: 24 hours

TripAdvisor Web Reviews
Based on 543reviews
What to expect

Apple Vacations Traveller Reviews
Great staff
Feb 22 2017
The staff at hotel Castillo were great! They go out of their way to help in any way they can. We were a little disappointed that they had very little area outside to eat for breakfast and dinner. We had to sit inside all the time, which is not what we expect on a warm vacation. The beach pool and restaurant are perfect though. It is too bad they weren't open longer hours. When you have to go back to the hotel by 5:30 there aren't really any cool places to hang out. We always left for the evening because of this. We are glad we did though. There are so many neat and good places to eat all within walking distance or a very quick and cheap taxi ride. I enjoyed the hotel because it was the first time to Huatulco. It more or less made you go and explore the area. The area is so clean, with great food, absolutely perfect weather, etc.
Customer Rating: 

Average Hotel, Great Beach
Dec 31 2013
All staff were courteous. Hotel was clean but very basic and dated. Beach club was amazing. Beautiful. For the price we paid this was worth it.
Customer Rating: 

Real Mexico
Dec 05 2012
This is an authentic Mexican hotel. We were the only Americans there but were received well. No frills here. Sometimes the language barrier got int the way. Bloody Mary made with pineapple juice and vodka, but you just had to laugh. The room was nice, we even had wifi in the room. Good airconditioning. Food was just OK- breakfast buffet food was not warm. We chose the breakfast only option and found out that did not mean we could have the buffet. Only eggs and coffee were offered. 60 pesos extra to have the buffet buffet option which was the only way to get fruit. No coffee makers in the room. We know the area so we ate out for most meals. Beach club is lovely and the food off the menu there is good. Would stay there again. Good value for the price.
Customer Rating: 

TripAdvisor Traveller Reviews
Amazing Vacation
CatilloM, Niagara Falls, Ontario, Canada
Thu Dec 27 11:59:20 EST 2018
The Hotel Castillo and Huatulco are hidden gems that I hope stay a little hidden. The Hotel is very clean , the food is good , the service is EXCELLENT and personal and the location is fantastic The value for the money is there , the city is so fun you can afford to go and explore ! Fredrico and Jean at the front desk were so helpful and kind and accommodating You really can't ask for more personal service , never felt like you were a problem so welcoming. All of the staff were friendly . Jacinto at the Bar in the lobby should really be recognized for his level of service , it is exceptional Get out and try the restaurants in Huatuclo, the vibe of the city is fun and lively. The Beach and Beach Club were beyond expectation , you couldn't find a cleaner beach with great service .

Excellent Value and Service
28Pierre238, Toronto, Canada
Sat Dec 08 10:29:45 EST 2018
We are greeted nicely when we arrive, with welcoming drinks and chocolate strawberries. Staff are very nice and helpful.The restaurant, both at the hotel and beach club are always there to help and meet your needs. Room is well kept and clean though it might need some maintenance work. Have a room facing the street but not too much traffic noise during the night. It is nice to have a walkout terrace but cigarette smoke from either side is a nuisance. The beach club is very nice and the life guard is always around to help. The water is a bit rough to swim though we are told that there are other bays that have calmer water. The staff is excellent. The food at the restaurant and beach club is average and bordering boring. Same boiled vegetable at dinner every night. Same salad and soup at lunch everyday. They make an effort to have a different theme for dinner every night. Wish they have fresh fruits (sometimes) and different cooked vegetables at dinner. Hot coffee and tea available at the hotel bar during the day might not be a bad idea. The live music at the lobby during evening is great, providing some entertainment. Easy walk to La Crucecita downtown to do some shopping,

brucetrail2, Kitchener
Thu Dec 06 09:32:10 EST 2018
We enjoyed our stay here very much. Decided very last-minute because the weather in Ontario was very dull and dreary. When we arrived we had a room overlooking the street. Next morning we were moved to a lovely room overlooking the pool and garden with a huge balcony where we could sit out. The staff was very friendly and helpful. The food was OK - lots of variety - could always find something you liked. Could also order from a limited a'la'carte menu at the hotel or the beach club. Beach club was very nice with palapas, loungers and a nice pool. Water was a little rough but beautiful view and you could walk about 15 min. on the beach one way. Many people we met come back here year after year - can see why. A little too hot and humid for me this time of year but would come back in January and February when it is a little cooler. Huatulco is very eco-friendly and clean - lots of recycling bins everywhere. The location of the hotel is very good. Lots of places to walk - not out in the middle of nowhere.

Service makes this hotel
256190, Saskatoon, Canada
Mon Dec 03 03:21:20 EST 2018
We truly enjoyed our visit primarily because of the staff. Everyone was very happy and willing to do whatever they could to please. This would not be a resort for many travellers from Canada or U.S. We enjoy feeling that we are in Mexico and having foods which are local as opposed to the big fancy resorts that offer bland north american meals laid out on fancy buffets. The buffet is small here but flavours are good. I would however choose to leave the resort on the oriental night and the Italian night. Morning coffee is good and we enjoy ours strong which the server went out of his way to get for us. The fresh orange juice is excellant and horchata good. We would of preferred the juices to be colder but on Mexican time the machines have only just been turned on. You can order food from a menu( basic ) at the beach club during the afternoon and I believe this menu is also at the hotel during the afternoon. Buffet is served for breakfast and dinner daily at the hotel. For lunch the buffet is at the beach club. Oaxacan night is the most outstanding food ( Tuesday). Excellant black mole. Even though the dining is buffet you will still receive excellant service. The rooms are where you realize this is a lower end property. Lighting is very poor, not adequate to read in bed. The beds are hard and pillows lumpy covered by only a sheet and thin spread be prepared to turn off the air conditioning while you sleep. The air conditioner does however work well and will keep the temperature very cool. The shower has plenty of pressure and lots of hot water but even with the curtain well closed will end up with vast quantities of water all over the floor. A lovely fresh flower arrangement and fruit plate was in our room on arrival ( nice touch). The room maid very efficiently had our room in good order daily and seemed to manage this at a good time of day for us. Front desk was friendly and efficient fir check in and check out. All the workers were smiling and friendly. The acoustics of the dining area were similar to a school gymnasium so eating outside by the pool we found preferable. We had a wonderful week at castillo and would definately return if we are able.

A True Mexican hotel
Richard S, Kitchener, Canada
Sat Nov 24 11:35:02 EST 2018
All the employees at this hotel go out of their way to make your visit one you never forget. It is a real pleasure to visit a country and feel you are in another land. Meals at the hotel and its beach club are 5 star. This hotel is a real gem.

The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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