Hotel Castillo Huatulco

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Exceptional Value!
Extra Value: Daily buffet breakfast included.

Overlooking a sparkling marina in Santa Cruz Bay, Hotel Castillo Huatulco is only a short distance from the beach and traditional Mexican market. Located in Huatulco, Mexico, the resort is about 11 miles east of Bahias de Huatulco International Airport.

This charming, three-story colonial-style retreat features two pools and a beach club with a dive shop and complimentary transportation. Offering 113 rooms, guests will enjoy comfortable facilities and excellent value, as well as two restaurants offering delectable cuisine and theme nights, and two bars.
The Hotel Castillo Huatulco is located at Santa Cruz Bay, right in front of the marina and market shop. It is 20 minutes from the airport and 5 minutes away from the golf course.
Address: BLVD. DE SANTA CRUZ S/N NO. 303

Local Phone: 011-52-958-587-0
Toll Free Phone: 1-888-64-BOYCE
Fax: 011-52-958-70131
Boutique Shops
Business Services
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby (One block.)
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
There are two outdoor swimming pools.
Campo de Golf Tangolunda - 5 minutes
A spectacular 18-hole, par 72 professional Golf Course designed by Mario Schjetnan Dantan and Pedro Gftereca Gurrola, the breezy green Tangolunda Golf Course stretches for 6,851 yards down Tangolunda Valley to the bay.
Holes: 18
Green Fees: $
Cart Fee: $
Caddy: $
Lessons Available
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
JetSki / Waverunner: Additional Charge
Other Sports Available
Bicycles: Complimentary
Health Club / Spa
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
The Castillo is a 3-story colonial style resort with a swimming pool, garden, private beach club and complimentary transportation. Guests receive complimentary transportation to the beach club. This charming colonial-style hotel offers 112 rooms in a 2 storey building. Children under 7 stay and eat FREE when sharing a room with 2 adults. Check-in: 3:00 p.m.
Check-out: 1:00 p.m.
Total Rooms: 112
Year Opened: 1990 Credit Cards: Visa, Master Card, Diners Club, American Express
Springbreak Policy: Must be 18 and have a credit card for $50 per person deposit
Comfortable guest room with two double beds or one king. Breakfast plan.
Other Amenities -
Air Conditioning
Hair Dryer
Room Safe
Comfortable guest room with two double beds or one king. Inclusive Plan.
Other Amenities -
Air Conditioning
Hair Dryer
Room Safe
Hotel Castillo Huatulco features 2 meal plan options:
Inclusive-LIMITED-Optional Inclusive Plan
No Meals
There are 2 Restaurants at Hotel Castillo Huatulco:
Beach Club - Serving snacks and Mexican cuisine.
La Capilla - Serving Mexican and International cuisine for breakfast, lunch and dinner.
Supervised activities program.

Children's Facilities
Game Room
Babysitting Fee: $
Advance Notice for Babysitting: 24 hours

TripAdvisor Web Reviews
Based on 392reviews
What to expect

TripAdvisor Traveller Reviews
Truly disappointing
Diego D, Mexico City, Distrito Federal, Mexico
Sun Nov 27 16:20:14 EST 2016
The hotel is very old and the rooms aren't cosy, the pictures shown on the internet are not even close to reality. Also, wanted to take a hot bath and surprise... They had a problem with hot water. Wifi comes and goes. They must invest in raising the standards and quality of the hotel !!

2nd visit this year - can't WAIT to go back next year!! Truly relaxing...
AMomInLove, Ontario, Canada
Sat Nov 26 04:51:04 EST 2016
Arrival Nov 15-22, 2016 We decided fairly last minute to head back to this resort after having been here earlier this year. Value for $$ is spectacular. Travelled this time around with Sunwing – no issues. Reminder there is no longer food provided on flights -- buying food isn’t cheap and it hasn’t improved at all now that you pay for it! Bring snacks with you. ROOMS: Since this was a repeat visit I emailed the hotel straight away when we booked to see about making direct room request – they were amazingly helpful and accommodating. We again stayed in a 2nd floor room with large terrace facing street which we loved! We did not find the room noisy in any way and never had trouble sleeping. The room was simple and super clean. Our room had a king bed, small desk, bedside tables, alarm clock, large dresser flat screen tv (we never even turned on once all week), safe, ample closet space and decent bathroom (shower only). We had no issues with hot water/pressure or a/c at all. Room was well cleaned every day. RESTAURANTS & BARS: The food is great – no concerns or issues at all and we never went hungry! Thoroughly enjoyed the LOCAL MEXICAN food choices – if you are not open to trying local foods you may definitely struggle. Service was always excellent everywhere within hotel/beach club – staff smiling and so helpful regardless any language barriers. BEACH/POOLS/GROUNDS: The main pool at the hotel was minimally used – chairs and sunbeds always available. Most take the provided bus or walk to private beach club (maybe 15 min walk). Beach water was RED FLAG every day and undertow is FIERCE. Gardeners (especially smiling Francisco) works endlessly at the beach club!! We never had problems getting beach chairs/palapas as long as we went over before noon. We brought our own snorkel gear – no use for it at the resort beach club – water too rough. But there is an amazing nearby beach for snorkeling (Playa Entrega) – taxi cost from hotel was 60pesos and 5-10min ride. Lockers available at the very end of the beach for 50pesos (would recommend). Lots of varieties of fish to see. Currents are strong – wear a lifejacket/vest if not a strong swimmer. If cruise ships in port don’t bother going as water gets very murky at Playa Entrega being so nearby. I spent 4 days running nearby roads right out of hotel in early morning and after supper – felt perfectly safe! Lots of local runners also out every day. This hotel is very small and was very well kept. ACTIVITIES ON & OFF RESORT/HOTEL: There are no daily activities at this hotel. It’s more a hotel than resort. Majority of guests are local tourists (families) and maybe 5-10% Canadians. Definitely not a loud “party” resort – which we LOVED. There are no nighttime shows but were a couple small musicians that played in the lobby bar area after dinner a couple nights. There were 2 event nights while we were there – a Beach Show & Dinner as well as a pool BBQ party a few nights later with dj/dancing. Both were great fun!! We did not book any tours this time round – preferred to walk mostly to nearby town of Crucecita or Santa Maria. Never a problem. We thoroughly enjoyed getting to experience the Revolution Day festivities/parade in Crucecita on Nov 20 – amazing!! We had meals at several local restaurants WORTH VISITING – Los Parados (Crucecita-amazing local food), Mercader (Santa Maria marina area-amazing pad thai). Other Comments: The resort is very well used by locals over the weekends and restaurants/ beach/pools do become crowded. Super friendly people though!! We had no issues with internet – free wifi available in lobby and even our room (might be cause we close to lobby though). We used a magic jack for phone service with no trouble. There is nothing fancy or high end about this resort hotel. But the staff and local people are AMAZING. I cannot say enough wonderful things about the staff at this resort – from the beach staff, restaurant staff, bar staff, reception staff, gardeners, maids, etc…all were most eager to be helpful and always smiling. If they couldn’t help you or understand they were quick to find someone who could -- adore them all! Special thanks to my favourite staff member Humberto! I simply cannot wait to go back again next year!! Would we recommend to others?? YES absolutely!!

Nice stay, worth the money paid
Wed Aug 03 08:26:40 EDT 2016
We stayed here in June, the hotel is not luxurious , the rooms where clean and the area was perfect. Room service prices where at a good rate, not crazy expensive. At first the lady in the front greeted us , she was very nice. They give you a bracelet that you must wear all thru out your stay ( made it uncomfortable at night). We did not get the all inclusive so we paid for breakfast which was not bad, it was average. The hotel takes you in a little bus to the club there is no beach front in the hotel. Once you go to the beach club there you have the beach and places to relax. The beach was close because of weather conditions, but they have this area with hammocks which is pretty neat.

Beach Club review
Buggerem, New Zealand
Fri Jul 22 22:29:58 EDT 2016
We did not stay at this hotel, but we were very happy with the $50 pesos each to rent 2 loungers, a palapa right on chahue beach, use of the pool & bathroom facilities, with great waitstaff f & b service. A great day spent relaxing in paradise, icy cold cervesas, tasty fish tacos & guacamole. Off season we were 2 of 5 other people there. Bliss!

Great time at The Castillo
KeithRichardsforever, North Bay, Canada
Wed Jul 06 08:47:11 EDT 2016
The Hotel is older , but very well kept and clean., pool is small at back of hotel, and always hot water, best to use early morning but beautiful gardens. The location is great ,you can walk to the marina , the Santa Cruz beach, great snorkeling along the far wall. A market every other Saturday in the town square across from the Marina. The food is really good at the hotel-all meals , and the beach club , great skewers of shrimp,chicken you can also order of a lunch menu at the hotel or beach club, great soups , excellent meat and fish. Great Drinks- even Ceasers.We went out dinner twice once in Santa Cruz Restaurant Mercader -which was excellent . We walked from the hotel , it was awesome.We also went to La Crucitta -Mamma Mia great pizza, lots of great restaurants and good prices. We went to L'Entrega Beach -three times -to snorkel only 60 pesos by cab- loved the snorkeling there. AT last the staff at Castillo were awesome!! Just to name a few , Frederiick, Enrique, Lois and all the bartenders, the front desk , housekeeping and Richardo , we have stayed at the Barcello and we liked this hotel much better .Very safe we walked around all hours of the night no problems ever, the hotel had an issue with A/C they replaced the system we were without A/C for 4 nights ,that was not acceptable and we had a earthquake 5.6 on the richter scale;the night before we left , that was a bit scarey...overall thanks to all the staff for an excellent vacation

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