Hotel Castillo Huatulco

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Exceptional Value!
Honeymoon: Flowers in room, upgrade to king size bed (based on availability), bottle of wine in room upon arrival, and complimentary temazcal.

Overlooking a sparkling marina in Santa Cruz Bay, Hotel Castillo Huatulco is only a short distance from the beach and traditional Mexican market. Located in Huatulco, Mexico, the resort is about 11 miles east of Bahias de Huatulco International Airport.

This charming, three-story colonial-style retreat features two pools and a beach club with a dive shop and complimentary transportation. Offering 113 rooms, guests will enjoy comfortable facilities and excellent value, as well as two restaurants offering delectable cuisine and theme nights, and two bars.
The Hotel Castillo Huatulco is located at Santa Cruz Bay, right in front of the marina and market shop. It is 20 minutes from the airport and 5 minutes away from the golf course.
Address: BLVD. DE SANTA CRUZ S/N NO. 303

Local Phone: 011-52-958-587-0
Toll Free Phone: 1-888-64-BOYCE
Fax: 011-52-958-70131
Boutique Shops
Business Services
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby (One block.)
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
There are two outdoor swimming pools.
Campo de Golf Tangolunda - 5 minutes
A spectacular 18-hole, par 72 professional Golf Course designed by Mario Schjetnan Dantan and Pedro Gftereca Gurrola, the breezy green Tangolunda Golf Course stretches for 6,851 yards down Tangolunda Valley to the bay.
Holes: 18
Green Fees: $
Cart Fee: $
Caddy: $
Lessons Available
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
JetSki / Waverunner: Additional Charge
Other Sports Available
Bicycles: Complimentary
Health Club / Spa
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
The Castillo is a 3-story colonial style resort with a swimming pool, garden, private beach club and complimentary transportation. Guests receive complimentary transportation to the beach club. This charming colonial-style hotel offers 112 rooms in a 2 storey building. Children under 7 stay and eat FREE when sharing a room with 2 adults. Check-in: 3:00 p.m.
Check-out: 1:00 p.m.
Total Rooms: 112
Year Opened: 1990 Credit Cards: Visa, Master Card, Diners Club, American Express
Springbreak Policy: Must be 18 and have a credit card for $50 per person deposit
Comfortable guest room with two double beds or one king. Breakfast plan.
Other Amenities -
Air Conditioning
Hair Dryer
Room Safe
Comfortable guest room with two double beds or one king. Inclusive Plan.
Other Amenities -
Air Conditioning
Hair Dryer
Room Safe
Hotel Castillo Huatulco features 2 meal plan options:
Inclusive-LIMITED-Optional Inclusive Plan
No Meals
There are 2 Restaurants at Hotel Castillo Huatulco:
Beach Club - Serving snacks and Mexican cuisine.
La Capilla - Serving Mexican and International cuisine for breakfast, lunch and dinner.
Supervised activities program.

Children's Facilities
Game Room
Babysitting Fee: $
Advance Notice for Babysitting: 24 hours

TripAdvisor Web Reviews
Based on 455reviews
What to expect

TripAdvisor Traveller Reviews
Was Okay
Fred W, Milwaukee, Wisconsin
Thu May 25 13:19:08 EDT 2017
I rented the the Jr Suite 5/15-5/18/2017. The Positives Very Clean, Very Friendly Helpful staff. The Club Playa was well looked after and very clean. The Negatives, WiFi was poor couldn't use it in our room, The only access to an outlet by the bed was behind the mattresses which made it hard to charge anything, the other outlets were all behind the dresses holding the TV again very difficult to access. The Staircase up to the second floor of the suite was very awkward to use the kids however had no problem with it. They give you 4 bottles of water the first day but they never give you anymore thought that was weird. Club Playa beach had some very strong riptides while I was there so the kids were not able to take advantage of the ocean We did go to the Main beach later and there was no problems there. If you are traveling with teens and want privacy I would recommend getting two different suites this one is not that suite. I would also recommend if you are looking at doing any snorkeling or fishing tours go to the marina it is a very short walk and you can find some great values. We took a short trip on the Small Froggy with Jorge and it was one of the best excursions I have been on in Mexico. They took us out showed us the beaches and cliffs Trolling for fish and we Caught two huge Tuna. Then because one of the kids was getting seasick they took us to a beach were we spent over an hour Snorkeling over this beautiful reef then took us into a cave in the cove. The food however was a little overpriced on the beach. Another tip if you go by the Chedraui there are street cooks that make great Tamales and Tacos if you don't mind eating with the Locals and they are dirt cheap and delicious best tamales I had. Overall It is not a bad hotel for the price of the suites it is worth it.

Back again
Miles P,
Tue May 23 16:53:57 EDT 2017
I returned to the Castillo for a little solo R&R after a tough winter. I was concerned because I had read that they were renovating but hoped for the best. The renos seemed to be finished by the time I got there; the hotel was quiet and seemed unchanged. I enjoyed the new 'tourist walk' to town and found the staff friendly and helpful as always. Some people reported being troubled by the boisterous Mexican families that frequent the hotel and beach club; I can only say I don't get it. Maybe they'd be better off at the Holiday Inn across the street. (Better coffee at the Starbucks franchise there, though). I experienced a minor health 'incident' at the hotel (nothing to do with the Castillo) and despite the wide language barrier, the staff couldn't have been more concerned and caring. Full marks. So if you're looking for a resort type hotel, this isn't it; if you want a basic clean and friendly place with a great beach club, this might be the place. Hualtulco is changing fast, though, I doubt it will be the same 'undiscovered ' (relatively speaking) jewel that it is now for very much longer. Get it while you can.

authentic Mexican hotel with a great beach club and friendly, attentive service
mich434, Halifax, Canada
Wed May 17 17:59:22 EDT 2017
This little Mexican hotel had very clean and simple rooms. Not luxurious but I will definitely return because of the friendly service, best location and popular beach club. Walking distance to the town, beach and fun restaurants. The food was mostly buffet style but I ordered off the menu every day for lunch at the beach club. Enough choice at every meal. Entertainment was plentiful. Best night was the beach party night with dinner on the beach. Most of the staff spoke very little english.

Still Undecided on this one!
susierotolo, southern ontario
Mon Apr 03 12:31:41 EDT 2017
There were lots of things we liked here- location, friendly staff and clean premises, but it's doubtful we would return. Prior to arrival, we had emailed the hotel asking for a ground floor room. We got an email saying one had been blocked out for our use. I was impressed. At check in, we were given a room on the fourth floor directly above the construction noise in the dining room. That went on until 10 p.m. one night. The rooms were a good size, but we really missed having an in room fridge and a balcony big enough to sit on. The food was very Mexican and due to the dining room being closed, service in the convention room was off-putting. My husband and I had to sit alone at a table set for 9 or ten people. Food was never made to order and never hot. Several times we walked across the road to the Holiday Inn Starbucks in search of a hot coffee. Unlike other resorts there was no cappuccino machine available in the bar area. Would have liked that. As far as the Beach Club goes, the red flag is up every day. We took taxis almost daily to the more swimmable beaches, as beach time is the reason we came to Mexico. On our first visit to the club, I asked for a menu and was told to eat at the buffet. Did not see one the whole time we were there. Hot dogs, burgers and spaghetti most days. We really enjoyed watching the Mexican families around the pool and the staff was the nicest we have ever seen at a resort, so all in all it was a good stay. .

Taste of Mexico
Max8219, Kitchener, Canada
Sun Apr 02 11:01:28 EDT 2017
We just returned from staying at the Hotel Castillo and for the most part it was a good experience. We had room 202, with a large balcony overlooking the street which was nice because we could enjoy an early morning coffee(we brought our own supplies and water heater) on it. We were able to "people watch" as the town came to life. The only downside, which you needed during the heat of the day, was the umbrellas which did not function well. Some of the room furniture, especially the dresser could be updated. The maid service was excellent. The main restaurant was closed for construction and they used the convention hall for meals which took away from the atmosphere. The selection for meals was not great and although we realize we are in Mexico, a few options to suit the Canadian tastes along with the local food would have been nice. The wine was not very good. Raquel and Alberto did an excellent job looking after us. Shows that were put on in the convention hall were very good. In the lobby bar Gloria and Dulce, did a very good job. The one night they had entertainment was excellent, more nights like that would have been appreciated. The beach club was the best part with a shuttle service provided. The best meals we had were there, which included a buffet and a small menu which you could pick from. One of the best employees we met was at the beach club. Manelo's( I hope a spelled that right) approach to customer service was to perfection. If other employees wanted to supplement their salary with "tips" they could learn from him. We realize this is not a 5* resort but it gives you a small taste of Mexico. If you want to stay in a 5* hotel and not have a clue of which country you are in, than this is not the place for you. With everything considered this was a positive visit.

The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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