Hotel Castillo Huatulco

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2018 Exceptional Values
Extra Value: Daily buffet breakfast included.
Honeymoon: Flowers and bottle of wine in room, upgrade to king size bed (based on availability), and complimentary temazcal.

Overlooking a sparkling marina in Santa Cruz Bay, Hotel Castillo Huatulco is only a short distance from the beach and traditional Mexican market. Located in Huatulco, Mexico, the resort is about 11 miles east of Bahias de Huatulco International Airport.

This charming, three-story colonial-style retreat features two pools and a beach club with a dive shop and complimentary transportation. Offering 113 rooms, guests will enjoy comfortable facilities and excellent value, as well as two restaurants offering delectable cuisine and theme nights, and two bars.

Learn more about Huatulco.

The Hotel Castillo Huatulco is located at Santa Cruz Bay, right in front of the marina and market shop. It is 20 minutes fromthe airport and 5 minutes away from the golf course.
Address: BLVD. DE SANTA CRUZ S/N NO. 303

Local Phone: 011-52-958-587-0
Toll Free Phone: 1-888-64-BOYCE
Fax: 011-52-958-70131
Boutique Shops
Business Services
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby (One block.)
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
There are two outdoor swimming pools.
Campo de Golf Tangolunda - 5 minutes
A spectacular 18-hole, par 72 professional Golf Course designed by Mario Schjetnan Dantan and Pedro Gftereca Gurrola, the breezy green Tangolunda Golf Course stretches for 6,851 yards down Tangolunda Valley to the bay.
Holes: 18
Green Fees: $
Cart Fee: $
Caddy: $
Lessons Available
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
JetSki / Waverunner: Additional Charge
Other Sports Available
Bicycles: Complimentary
Health Club / Spa
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
The Castillo is a 3-story colonial style resort with a swimming pool, garden, private beach club and complimentary transportation. Guests receive complimentary transportation to the beach club. This charming colonial-style hotel offers 112 rooms in a 2 storey building. Children under 7 stay and eat FREE when sharing a room with 2 adults. Check-in: 3:00 p.m.
Check-out: 1:00 p.m.
Total Rooms: 112
Year Opened: 1990 Credit Cards: Visa, Master Card, Diners Club, American Express
Springbreak Policy: Must be 18 and have a credit card for $50 per person deposit
Comfortable guest room with two double beds or one king. Breakfast plan.
Other Amenities -
Air Conditioning
Hair Dryer
Room Safe
Comfortable guest room with two double beds or one king. Inclusive Plan.
Other Amenities -
Air Conditioning
Hair Dryer
Room Safe

Electronic locks
Hotel Castillo Huatulco features 2 meal plan options:
Inclusive-LIMITED-Optional Inclusive Plan
No Meals
There are 3 Restaurants at Hotel Castillo Huatulco:
La Terraza Restaurant - Located in front of the main pool of the hotel, you can enjoy exquisite dishes and spend a pleasant time at room temperature.
Beach Club - Offers restaurant and bar service. The lunch buffet includes a salad bar, snacks, fish fillets, desert bar, fresh fruits and water.
La Capilla - Restaurant offers buffet breakfasts with the unique flavor of Oaxacan dishes and dinners with the best of Mexican and international buffet food. Guests can also enjoy a ssnack menu.
Daily Activities & Entertainment:
Pool table and table games (poker, dominoes and jenga) are available at the resort
Supervised activities program. Babysitting services available ($).

Children's Facilities
Game Room
Babysitting Fee: $
Advance Notice for Babysitting: 24 hours

TripAdvisor Web Reviews
Based on 522reviews
What to expect

Apple Vacations Traveller Reviews
Great staff
Feb 22 2017
The staff at hotel Castillo were great! They go out of their way to help in any way they can. We were a little disappointed that they had very little area outside to eat for breakfast and dinner. We had to sit inside all the time, which is not what we expect on a warm vacation. The beach pool and restaurant are perfect though. It is too bad they weren't open longer hours. When you have to go back to the hotel by 5:30 there aren't really any cool places to hang out. We always left for the evening because of this. We are glad we did though. There are so many neat and good places to eat all within walking distance or a very quick and cheap taxi ride. I enjoyed the hotel because it was the first time to Huatulco. It more or less made you go and explore the area. The area is so clean, with great food, absolutely perfect weather, etc.
Customer Rating: 

Average Hotel, Great Beach
Dec 31 2013
All staff were courteous. Hotel was clean but very basic and dated. Beach club was amazing. Beautiful. For the price we paid this was worth it.
Customer Rating: 

Real Mexico
Dec 05 2012
This is an authentic Mexican hotel. We were the only Americans there but were received well. No frills here. Sometimes the language barrier got int the way. Bloody Mary made with pineapple juice and vodka, but you just had to laugh. The room was nice, we even had wifi in the room. Good airconditioning. Food was just OK- breakfast buffet food was not warm. We chose the breakfast only option and found out that did not mean we could have the buffet. Only eggs and coffee were offered. 60 pesos extra to have the buffet buffet option which was the only way to get fruit. No coffee makers in the room. We know the area so we ate out for most meals. Beach club is lovely and the food off the menu there is good. Would stay there again. Good value for the price.
Customer Rating: 

TripAdvisor Traveller Reviews
Second time just as good as first
salsamama, London, Ontario
Sun Apr 08 08:54:04 EDT 2018
We were welcomed back with open arms and huge smiles from Luis, Raphael and Montserat. The staff truly are exceptional in this little gem of a hotel. We were given a room on the second floor overlooking the street with a huge terrace (same room as last visit). It was nice to see new patio furniture including an umbrella - great additions! We were there during Holy Week, Semana Santa and the area was crazy busy but in a good way. It did not affect our holiday in a negative way at all - always seating available inside or out at breakfast and dinner. The only "hiccup" was at the beach club. A lot of new staff and they just couldn't seem to get their act together as to what was available or when. Some said the bar opened at 11am when in fact it was 10am. Last time we were able to get snacks at 11am and this time we were told we had to wait til noon. The menu was in Spanish only and available at noon while the buffet wasn't available til 1pm. Twice we were told the menu wasn't available til 1pm as well. It was annoying, but it didn't make or break the vacation. Because of the holiday, both pools were busy and quite full every day - not a problem except at the beach club. If the ocean was too rough, it was nice to cool off in the pool. That didn't happen this time - I ended up taking cool showers lol. It would be nice to see a railing added to the pool steps to make it easier to get in and out of the pool as the steps are quite slippery - or a couple of ladders. I am curious as to how the hotel plans to manage the addition of 48 rooms in November with both pools being quite small, the dining areas filled to capacity, and only 1 small bar in the lobby. For us, Hotel Castillo is in the perfect location. I do miss being right on the beach, however, I do love the walkability factor to the markets, shops and restaurants in Santa Cruz and the availability of cabs to take you to La Crucecita or neighboring public beaches. The organic farmer's market on Saturday morning is a must see. Sitting out under the stars at Cafe Huatulco sipping an iced cappucino while people watching is fun. Walking down to Oro Negro and sitting on the patio eating a pizza made in a woodburning oven sipping ice cold beer or taking a cab into La Crucecita and eating at one of the many fun and inexpensive restaurants... all these things and more make Hotel Castillo and Huatulco the perfect vacation spot for us. We will be back!!

Laid back
Bruce I, Coquitlam, Canada
Tue Apr 03 08:02:31 EDT 2018
We had a great time here, from check in til check out.Hotel is a little dated on the inside but the exterior has been re-done.It is around 114 rooms, small, clean, and real simple to navigate.They are currently adding a new adjoining building with 48 rooms.It didn't have any affect on our stay. -Town of Santa Cruz where we were was small and easy to walk around. Cruise ship pier was beside public beach. Numerous mini markets,restaraunts,small vendors market and 2 banks. Lots of excursions to choose from.Town was slow paced,little traffic and never crowded.They had nice town plaza and church. -Food- Was basic but all round real good,service was great as well.You can sit inside with A/C or outside by pool.They had a Mexican Dinner night at hotel which was good. -Bar-Small bar in lobby just off street which was fine.Many nights they had a small band playing. -Front desk staff were very pleasant and accommadating, they will change CDN$ or USD$ here. 1 USD$ was 17.50 pesos,sorry, can't recall how much CDN was.The Elecktra store on your way to beach club will give you 1$ USD =17.50 pesos or 1$ CDN = 13.80 pesos. The Scotia bank in Santa Cruz (3 blocks away) wouldn't change USD. -Rooms-We were on 2nd floor facing main street, a little noisy but with sliding door shut it was fine.A/C & shower worked well. Huge patio which was nice at end of day to have a beer and chill. No fridges in room,you can bring drinks up from lobby bar. You can buy styrofoam coolers cheap at Market across from hotel or at the Super Chedraui, they have everything there. -Beach Club- Was great on the beach, never crowded and always found a palapas or umbrella.Buffet type lunch and drinks were very good, great setting.There was a pool,showers,bathrooms. No loud music,only the odd vendor but not annoying.Beach service was very good. Sand and beach was beautiful but most times there was an undertow, but once you got through it it was good,beautiful water.Not great for very young children or non-swimmers.+There is a shuttle bus every half hour back and forth or a real nice and easy 15 min walk. *Our first friday night they had the whole beach prepped for a Mexican Fiesta night,the hotel restaraunt was shut for this event. It was a lot of fun and they put a lot of work & time in preparation into it. -La Crucecita town-It was a typical small Mexican town with nice town plaza and things to do and see.Many restaraunts and bars, church etc.You can walk there on nice, safe new walkway from hotel in 15 mins. -Taxis- 30 pesos ($2.20 cdn) around small town or 50 pesos to La Crucecita,very reasonable. We hope to return again soon.

Excellent vacation in Huatalco
ootsville, Castlegar, Canada
Fri Mar 30 20:40:15 EDT 2018
Hotel Castillo nice clean hotel wonderful staff good food. Awesome beach club. Close to Santa Cruz port and restaurants. Shuttle to their beach club resort nice beach great food and awesome facilities clean washrooms Great pool. Definitely would go back.

BOATMAMA411, Winnipeg, Canada
Wed Mar 28 10:39:11 EDT 2018
We spent one week at this Hotel at the end of February of 2018. The hotel is not fancy by any means but the service is Fantastic!!!!!! They keep the hotel clean at all times. The staff and location make this place!!! I can't say enough about the staff at the hotel and the Beach Club. They go above and beyond the call of duty. The hotel is in need of updating but it had everything we needed. The lunch buffet at the beach club was always good and the service was Amazing! The dinner buffet could use a little help but we always found something to eat. If your looking for luxury this is not the place for you. The pools are ok but are usually monopolized by the kids so we never went in. The hotel is across the street from the Santa Cruz Bay and the beach club is also close to the hotel. They have a van going back and forth all day. Thank you to all the Amazing Staff at this Hotel. It's been some of the best service we've ever had at a small older style hotel. We will return!

Good little hotel
playamomma, chicago
Sun Mar 25 12:57:52 EDT 2018
Stayed here the last 3 nights of our trip. Check-in was fast. Hotel has an elevator which was a surprise for us and nice, since we were on the 4th floor. Standard room, nothing special. King size bed, not too uncomfortable for mexican hotel beds. Small, unusable balcony overlooking street. Air conditioning, but no thermostat. Low was the same as high. We wouls get up at night and turn it on and off. Instant hot water in bathroom with great water pressure. In order to work anything electric in room, you had to keep your keycard inserted in this slot ny the door. Took some getting used to. We did the AI package, first time for us, with mixed feelings about it. We did it because it was less than $25/day more than just breakfast alone. Breakfast buffet was very good, omelette station, fresh fruit, yogurt, juice, french toast, etc. Beach club was ok. Lunch started at 1 with different things to eat. You could also order off their menu which was limited. Drinks were good, not weak. Service was pretty good with the exception of the first day we were there, where it was packed and couldnt find a place on the beach. Have been to Huatulco many times and visited almost all of the other beaches and Playa Chahue is my least favorite. I find by doing the AI we had more of a tendency to just stay at the beach club since it was "paid for". It was a good value but if i did it again, i would just do breakfast. All the staff was very accomodating.

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