San Jose

Holiday Inn San Jose Downtown Aurola


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In the heart of the capital city of San Jose, Costa Rica, Holiday Inn Hotel San Jose - Aurola is just steps away from the financial district, museums, art galleries, shopping, and entertainment. The hotel is approximately 11 miles southeast of Juan Santamaria International Airport.

Crafted with a natural décor, the use of tropical hardwoods, stone, and indigenous plants provide a welcoming atmosphere with a native touch. The resort's tastefully decorated rooms offer free WiFi and are designed with your comfort in mind, and most offer incredible views of the gorgeous mountains. Enjoy two fantastic restaurants, a lounge, an indoor swimming pool, gymnasium, and more.

Known for their friendliness and hospitality, the staff are ready to cater to your every need. Courteous, bilingual doormen and reception associates are there to assist, while the convenient guest services booth and tourism center will help you obtain information about local tours and attractions.

The hotel is dedicated to the preservation of the surrounding environment, and has earned a CST rating of 4 (Certified for Sustainable Tourism).

Find more information about Holiday Inn Hotels & Resorts.

Learn more about San Jose.
HOTEL LOCATION
Located 20 minutes fronm the Juan Santamaria International Airport
Address:
SAN JOSE


CR
Fax: 506-2523-3101
Website Address: www.holidayinn.com
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Laundry / Dry Cleaning Service
Parking(Complimentary)
Shopping Mall Nearby
Pools
Number of Pools: 1
Indoor Pools: 1
Golf: NEARBY
Holes: 18
Health Club / Spa
Massage: Additional Charge
Nautilus Equipment: Complimentary
Spa: Additional Charge
HOTEL DETAILS

Total Rooms: 200
Year Opened: 1986 Credit Cards: Visa, Master Card
ROOM TYPES
SUPERIOR
Superior guestroom includes one king bed or two double beds, and fantastic views of the city. Room also features high-speed wireless internet, a work desk, and more. Included Breakfast Plan (BP) features a breakfast buffet, free local calls, and more.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Kitchen
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE
Junior suite includes two queen beds and a spacious sitting area. Room also features high-speed wireless internet, city views, and more.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Kitchen
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
EXECUTIVE
Executive room includes one king bed or two twin beds, and are ideal for the typical business traveler. Room also features high-speed wireless internet, stunning city views, and more.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Kitchen
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD
Standard guestroom includes one king bed or two double beds, and city views. Room also features a work desk, high-speed wireless internet, and more.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Kitchen
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE
Junior suite includes two queen beds and a spacious sitting area. Room also features high-speed wireless internet, city views, and more. Breakfast Plan (BP) includes a free breakfast buffet, free local calls, and more.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD
Standard guestroom includes one king bed or two double beds, and city views. Room also features a work desk, high-speed wireless internet, and more. Breakfast Plan (BP) is included with a breakfast buffet, free local calls, and more.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
SUPERIOR
Superior guestroom includes one king bed or two double beds, and fantastic views of the city. Room also features high-speed wireless internet, a work desk, and more.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Kitchen
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
EXECUTIVE
Executive room includes one king bed or two twin beds, and are ideal for the typical business traveler. Room also features high-speed wireless internet, stunning city views, and more. Breakfast Plan (BP) includes a breakfast buffet, local calls, and more.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Kitchen
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
DINING
Holiday Inn San Jose Downtown Aurola features 1 meal plan options:
No Meals-Two Restaurants/One Bar
There are 2 Restaurants at Holiday Inn San Jose Downtown Aurola:
Tropicana - Located off the main lobby. Serves breakfast, lunch and dinner.
El Mirador Restaurant - Located on the 17th floor with a magnificent view of the central valley. Serves lunch and dinner. Open Monday-Friday from 11:30am to 2:30pm & 6pm to 12am, Saturday from 6pm to 12am & Sunday 3pm to 10pm
TripAdvisor Web Reviews
Based on 827reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
very nice hotle right in the center of action
sam s, Las Vegas, Nevada
Tue Oct 31 14:07:13 EDT 2017
the staff are very helpful great location and if you don't want to walk around town there are lots of bus tours or you can just set out front and watch the people. walking distance to everything you would want to see in the heart of the city. very safe location

Good location
barpiscine2027,
Sun Oct 29 15:17:59 EDT 2017
The hotel location is good to be in San José centre. Rooms are old and need some work to be done. Front desk service is ok. They have a small and nice casino. Night time no good to walk by yourself in that area, it does not look safe.

Good location. Awful customer service, rude people at the front desk
EDDMaros, New Jersey
Sat Oct 21 18:46:42 EDT 2017
Every time I travel to San Jose Costa Rica I stay in that hotel for a week or more BECAUSE OF THE LOCATION. Las stay was last July 2017 13 days 11th floor same room. They didn't notice I was there twice and I had terrible experiences with customer service including rude people at the front desk and also good things to say about doormen and the restaurant. They don't know what is customer service about. Don't expect to be treated right for the price you paying. Bad things: There is not a customer service survey available to say what is good or wrong there. Be prepared to deal with rude people at the front desk, they treat customers like if they were doing a favor and nobody supervises them. If you really want to give a good value of your money, choose another place to be unless that you ready to deal with difficult people. Good things: The locations is really good, right in the middle of down town, everything is close by. The hotel has an acclimatized pool and the restaurant service is good. You can find around the area very nice places to eat like Barrio Escalante like 15 minutes walking from the hotel. I definitely will stay there again just for the location. I don't expect more from people that they really don't know what is customer service about. They need to be educated about it first. Good luck on your stay.

The worst hotel I've ever stayed!
Katia B,
Fri Oct 20 06:44:55 EDT 2017
Holiday Inn downtown, San Jose, Costa Rica: We've stayed for one night, before our flight back home, after a long day in the roads. I went to take a shower and the water were almost cold. At first I thought it will become hotter in few seconds so I've started washing my hear but then I understood that it won't get better! It was too late to jump out so I showered in cold water, crying! When the hotel employee came to check the water he explained that the person in charge of the water heater forgot to turn it on. In what hotel in the world, and in what worldwide hotels chain, the water heater isn't always On or hasn't automatic heating system??!! In the reception they suggested we switch a room but there was no hot water in any room so they couldn't help us this way. The hotel Manager came and explained to us that "things happen" and with no compensation, not even some hot tea, told us to wait max 20 min for hot water. 2 hours has passed and there were still no hot water! My husband went to sleep without a shower and I catched a cold. Terrible service, utilities and unbelievable for such brand as Holiday Inn. Won't stay again in Holiday In and will recommend others to do the same.

Nice
rainiershadow, Seattle, Washington
Wed Sep 06 18:59:41 EDT 2017
This is a very nice hotel. Quiet, clean and the food is good. If you choose to have free breakfast with your reservation, you will have many choices. Pancakes, beef tips, bacon, Gallo pinto, eggs in sauce is just a few choices. There is also a person to make your choice of eggs, just watch or he may cook longer than your liking. The one problem I had is they are slow to clean the rooms. You may come back to your room in the afternoon and your room has not been done. I am used to it being done in the morning so this irritated me. They do offer laundry service each day and return it by 9:00 p.m. the same day. The staff is very friendly and helpful and I will be staying there again next week.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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