Cancun

Hideaway at Royalton Riviera Cancun


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An adults-only vacation experience awaits you! Hideaway at Royalton Riviera Cancun is a blissful escape for singles, couples, and friends looking for an out-of-this-world getaway. This All-In Luxury® resort offers outstanding accommodations and amenities that will make you feel like absolute royalty.

Go for a swim in one of eight pools or relax on the beach. Diamond Club members can even enjoy two exclusive pools and beach access! Non-motorized watersports and nightly activities are also available for your enjoyment.

When it comes to pampering yourself, The Royal Spa offers a variety of luxurious treatments for the face and body, as well as massages and spa rituals. Melt away tension and allow The Royal Spa to revive your mind, body, and soul!

If your idea of relaxation involves getting fit, then you'll love the available fitness center, complete with certified trainers who want you to be the best version of yourself! With a variety of classes, including Aqua-Fit, Pilates, and Boot Camp, youre bound to feel fit and fabulous!

Sit down for a meal at one of 10 restaurants, each with their own distinct flavors. Whether you're in the mood for Japanese, Italian, Mediterranean, or Tex-Mex, there is something on the menu to please your palate. Treat yourself to a juicy steak, enjoy a delicious seafood dinner, or peruse the International Buffet and indulge in several different delicacies. After your meal, have a refreshing cocktail at one of 16 bars.

Don't want to leave your room? 24-hour room service makes it possible to enjoy the resort's delicious food without ever having to step foot in a restaurant.
HOTEL LOCATION
Distance from hotel to town, 25 minutes. Distance from hotel to Cancun International Airport (CUN), 15 minutes.
Address:
Playa del Carmen


MX
Website Address: http://www.royaltonhideawayrivieracancun.com/index
HOTEL FACILITIES
Barber / Beauty Salon
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Pools
Number of Pools: 3

Three adults-only pools.
Golf: NEARBY
Golf courses located nearby (at an additional cost to guests), please ask for detailsif interested.
Holes: 0
Tennis
Number of Courts: 1
Outdoor Courts: 1
Court Fee: Instructor $
Water Sports on Site
Hobie Cats: Complimentary
Paddle Boats: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Sauna: Complimentary
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Hotel offers an aduts only vacation experience. Resort offers 12 dining outlets and 14 bars/lounges. Guests of Hideaway at Royalton Riviera Cancun enjoy access to all of Royalton Riviera Cancun's restaurants, bars, activities, as well as the Royal Spa. Beach: There is a beach onsite. Resort offers exclusive bar and beach area with waiter service. Check-in: 3:00pm
Check-out: 12:00pm
Total Rooms: 343
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No children are permitted at the resort, guests must be 18 years old or older.
ROOM TYPES
LUXURY JUNIOR SUITE OCEAN VIEW
With 1 king bed or 2 queen beds some with a comfortable double sofa bed. Full bathroom with indoor Jacuzzi. Brightly decorated rooms with balcony overlooking the ocean.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Kitchen
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
LUXURY JUNIOR SUITE SWIMOUT
With 1 king bed or 2 queen beds some with a comfortable double sofa bed. Full bathroom with indoor Jacuzzi. Brightly decorated rooms with a swim out pool.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Kitchen
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
LUXURY JUNIOR SUITE
With 1 king bed or 2 queen beds some with a comfortable double sofa bed. Full bathroom with indoor Jacuzzi. Brightly decorated rooms with balcony overlooking the mangrove, offering breathtaking views.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Kitchen
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
LUXURY JRSUITE OCEAN DIAMOND
With 1 king bed or 2 queen beds some with a comfortable double sofa bed. Full bathroom with indoor Jacuzzi. Brightly decorated rooms with balcony overlooking the ocean. Diamond Club® features.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Kitchen
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
LUX OCEAN DIAMOND TERRJACUZZI
With 1 king bed or 2 queen beds some with a comfortable double sofa bed. Full bathroom with indoor Jacuzzi. Features a balcony with outdoor Jacuzzi offering ocean views. Diamond Club® features.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Jacuzzi
Kitchen
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
LUXURY JUNIORSUITE DIAMONDCLUB
With 1 king bed or 2 queen beds some with a comfortable double sofa bed. Full bathroom with indoor Jacuzzi. Brightly decorated rooms with balcony overlooking the mangrove. Diamond Club® features.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Kitchen
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
LUXURY SUITE OCEAN TERRJACUZZI
With 1 king bed or 2 queen beds some with a comfortable double sofa bed. Full bathroom with indoor Jacuzzi. Features a balcony with outdoor Jacuzzi offering ocean views.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Jacuzzi
Kitchen
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
LUX SUITE SWIMOUT DIAMONDCLUB
With 1 king bed or 2 queen beds some with a comfortable double sofa bed. Full bathroom with indoor Jacuzzi. Also with a swim out pool. Diamond Club® features.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Kitchen
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
HONEYMOON OCEAN DIAMONDCLUB
Romantically decorated Honeymoon Suite with 1 king bed. Full bathroom with separate toilet, 2 washbowls and indoor Jacuzzi. Also with a balcony overlooking the ocean. Diamond Club® features.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Kitchen
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
LUXURY SUITE SWIMOUT
With 1 king bed or 2 queen beds with a comfortable double sofa bed featured in both room types. Full bathroom with separate toilet, 2 washbowls and indoor Jacuzzi. With a swim out pool.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Kitchen
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
LUXURY SUITE TERRACE JACUZZI
With 1 king bed or 2 queen beds some with a comfortable double sofa bed. Full bathroom with indoor Jacuzzi. Features a balcony with outdoor Jacuzzi offering breathtaking views of the local scenery.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Jacuzzi
Kitchen
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
LUX PRESIDENTIAL 1BD DIAMOND
One bedroom suite with king bed, large bedroom, full bathroom with indoor Jacuzzi. Separate living area with comfortable sofa bed, bar countertop area and a magnificent terrace with a Jacuzzi overlooking the ocean. Diamond Club® features.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Kitchen
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe

OTHER INFO
USB recharge and Bluetooth audio stations, deluxe bedding
Royalton signature rain shower, complimentary Wi-Fi service,
DINING
Hideaway at Royalton Riviera Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 26 Restaurants at Hideaway at Royalton Riviera Cancun:
The Beach Club Grill - Serves Caribbean cuisine and is just steps from the sand. Menu includes nachos, grilled chicken and refreshing sorbets. It also features a special kids section for family daytime snacking without having to leave the beach. Open for lunch and dinner.
Zen - Japanese Cuisine. Impressive design sets the mood for an authentic teppanyaki experience. Also, explore the best of Japanese cuisine and fresh sushi at this a la carte dining experience. Open for dinner.
Hideaway Beach Bar - Serves cocktails and refreshments.
Tides Beach Bar - In the resort section. Drinks: national, international, house wine.
Opa! - Mediterranean Cuisine. Taste the culinary treasures of the Mediterranean at this stylish and modern restaurant. Delicately prepared dishes can be served under the bottle trellis or privately in small alcoves designed for two. Open for dinner.
Encore Swim Up Bar - Location: Swim-up bar under Grazie restaurant in the Resort area. Drinks: national, international, house wine.
Pisces Swim Up - Swim-up bar. Serves cocktails and refreshments.
Gourmet Marche - International Buffet. Discover the freshest local ingredients and a wide selection oflocal/international flavors served at the stations of this buffet restaurant. Offers special kid's buffet area and healthy options. Open for breakfast, lunch and dinner.
Diamond Club® Lounge - Location: Resort section. Drinks: premium beverages, national, international, house wine.
Chill Swim Up Bar - Location: Swim-up bar under Armadillos in the Diamond Club area. Drinks: national, international, house wine.
Armadillo - Tex-Mex Cuisine. Set by the pools of Diamond Club, this open air fusion restaurant provides authentic favorites like sizzling fajitas or fresh grilled seafood and delectaable hickory smoked meats. Open for lunch & dinner. *For Diamond Club guests only.
Caffe Lounge & Scoops Gelato - Delight in a selection of baked breads, pastries, cakes, ice cream, cappuccino and espresso. Choose from a wide variety of parlor favorites, to refresh yourself from your time in the sun.
Hunter Steakhouse - Steakhouse experience with an open kitchen (guests can watch as they prepare your steak). An onsite sommelier can suggest a pairing from the Cava Wine Cellar, a feature of this stylish a la carte restaurant. Private dinners available ($). Open for dinner.
Martini Mix - Location: Between Zen and Score Bar. Drinks: national, international, house wine.
Xs Disco Bar - Location: XS Night Club. Drinks: national, international, house wine.
Score Sports Bar - Pub & Grill. This sports bar delivers a fun environment to enjoy your best-loved sports games (with 26 flat screen TV's). Enjoy a selection of grilled food and pub selections for a comfortable and familiar meal. Open for lunch, dinner and snacks.
Hideaway Swim Up Bar - Adults only swim up bar.
Sands Beach Bar - Location: Beach at the Resort section. Drinks: national, international, house wine.
Grazie Italian Trattoria - Serves italian cuisine. Its open air design and authentic menu make this restaurant the perfect place for families to enjoy well known Italian comfort food. Open for lunch and dinner.
Dips Swim Up Bar - Location: Swim-up bar off the main lobby by Martini Mix. Drinks: national, international, house wine.
Nautica Beach Bar, - Location: Resort area located by TravelSmart. Drinks: national, international, house wine.
Dorado - Seafood Grill. This is a beachfront restaurant. For the exclusive use of Hideaway guests, a menu of the freshest selections are available during any meal of the day. Specialties are fresh smoothies and salads along with grilled seafood. Open for B, L & D.
Diamond Club® Beach Bar - Location: Diamond Club® sections beach. Drinks: premium beverages, national, internatal, house wine.
C/X Culinary Experience - An adults only experience for all the senses! As you delight in the course in front of you the chef prepares the next in the open-concept kitchen. All set to music with an exciting pinnacle that falls to a delicious dessert finale. ($)
Aquarius - Serves cocktails and refreshments.
Agave - Srves a Mexican fusion cusiine. Regional selections like Oaxaca cheese and Mexican herb oil are feature ingredients of favorite dishes. This restaurant offers gluten-free selections. Open for dinner.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Weekly themed pool & beach parties, non-motorized watersports and use of fitness center.
Nightly Activities & Entertainment:
Nightly activities are offered, the activies offered will vary.
CHILDREN'S PROGRAMS

Applicable Ages: Not Applicable

TripAdvisor Web Reviews
Based on 5033reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Beautiful hotel & Relaxing Holiday
Telsie, Essex, United Kingdom
Fri Jul 20 00:55:33 EDT 2018
Myself and my partner had our second year in Mexico, we finally decided after a hard look to stay at the Royalton Hotel in the Hideaway section which us adults only. Firstly the hotel itself is beautiful and the layout is much better than where we have stayed before, We upgraded our room to a limited Sea view room which showed both the beach/sea and pool instead of the mangroves which was nice. Your wrist band is used as the card key to access the room just be careful you don’t lose it as it’s very expensive to replace! Our room was a decent size but as beautiful as a room can get, I loved the fact the shower was looked like a mini spa room and the vanity area with the whirlpool bath was open planned. Our mini bar was filled nigh on every day with fresh drinks and snacks and the room was cleaned everyday without a fail. The hotel as a whole was clean, all staff were very polite and the entertainment team are really food for the kids. Even though we stayed in the hideaway section we did spend most of our time at the main pool due to being able to get beds as people were putting out towels at 6.00am without being there which was annoying! But in the main area beds are easier to get throughout the day. The food as a whole was brilliant and fault free, there was a very good choice for everyone and we really enjoyed the Snack wagon near the main pool and the little ice cream parlour was a fantastic touch to the hotel. There was a good choice of restaurants although we only visited the Seafood, Italian, steak and teppanyaki which were all amazing and a must visit! The Teppanyaki show was a good laugh too! We didn’t spend much time at the beach as there was a ridiculous amount of seaweed smothered across the sand (we expected this as confirmed by previous reviews read about this hotel) so be warned if you do love a beach you will be disappointed IMO. Night entertainment was a little bit of a let down, Most bights was a show then a live singer, there is a nightclub but it was far too hot to consider (if it were open/outside it would have been a-lot better). The spa was our favourite as we paid for a couples massage on a rainy day, it was really beautiful and even though the massage itself was a bit intense we enjoyed our visit it was really relaxing. This hotel caters for weddings and there were so many going on during our stay, they all looked amazing! We did go on a couple of excursions (Holbox is not worth the money but highly recommend X-Caret!). Overall I would recommend this hotel to anyone looking to relax more than anything it really was a lovely holiday and we enjoyed every minute of it (minus the rain!).

Nancy and Danilo Paez
Denisse P,
Thu Jul 19 11:36:58 EDT 2018
We stayed at the Hideaway Royalton The resort is beautiful and very large so there is plenty of space to go around.The bartenders at the lobby Jacinto and Jairo where the best and at the Hideaway pool the bartenders Bryan Eduardo and Filemon Martinez were too.The lady at the bar that made the sushi, I think that her name is Mayra was great. The beach was a huge disappointment there was a lot of seaweeds and they did not remove it from the sand

Best Vacation I've ever had
Veronica G,
Wed Jul 18 12:49:32 EDT 2018
This place was beautiful and the service was excellent. Alberto at the reception desk welcomed us and he made us feel like the Royalton was our second home. Impeccable experience. The bartenders, Jairo and Jacinto at the lobby bar were fantastic!

2 weeks at hideaway
Damien R, Manchester, United Kingdom
Wed Jul 18 08:58:02 EDT 2018
We stayed from 25/06/2018 - 09/07/2018 The hotel itself is beautiful and our room was lovely with a good view of the hideaway pool. The only downsides to the hotel is that the hideaway pool is very lively so not ideal for relaxing. Also the sun beds around the hideaway pool are reserved from around half 7 so by the time you come down from breakfast they are all gone. The pool attendant around the hideaway pool does not remove unattended items and we actually heard from a few people if you tip him then he will reserve you a bed for the rest of your stay which we think is unfair. Another downside to the hotel is service can be hit and miss especially in the buffet it takes around 20 minutes to get a drink. A big disappointment for us was hunters steakhouse we went twice and both times it was awful! The sides were cold and the service was terrible. One of the best things about the hotel is dorado for breakfast. Angel who works in there is amazing and made our trip! He works so hard and always remembered our order every morning he really is a credit to the hotel. Ocean point is also amazing the chateaubriand is lovely the service in there is also amazing with special mention to Alexis who works so hard and is the best waiter. We enjoyed drinks at the hideaway lounge bar and Estabon Doloras was so friendly and also remembered our holiday he made every night special. Overall we would return to the hotel if the service improved and also if they sort out the sun bed issues. We spoke to a few people who thought this was an issue too so management should really look into it.

Amazing hotel/experience
thisisbenlee, Salisbury, United Kingdom
Wed Jul 18 08:46:33 EDT 2018
10 day ‘10 Year Anniversary’ holiday was amazing! Service is excellent. Food is epic. Standouts were Francisco the Pool Waiter at the Hideaway Pool (3pm-7pm). Really friendly. Always checking in with you and ready to get drinks and nothing was too much trouble. And the Pool Butlers. Miguel, Rodiver and Mauricio. These guy looked after your bed and towel needs. Fresh towels when required. Beds in top spots also. Cannot recommend this hotel enough. Wish I was staying. Will definitely visit again. Huge choice of restaurants and bars. Premium spirits and lovely tasting lager.



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