Cancun

Hideaway at Royalton Riviera Cancun


Email | Share |
All Inclusive    



An adults-only vacation experience awaits you! Hideaway at Royalton Riviera Cancun is a blissful escape for singles, couples, and friends looking for an out-of-this-world getaway. This All-In Luxury resort offers outstanding accommodations and amenities that will make you feel like absolute royalty.

Go for a swim in one of eight pools or relax on the beach. Diamond Club members can even enjoy two exclusive pools and beach access! Non-motorized watersports and nightly activities are also available for your enjoyment.

When it comes to pampering yourself, The Royal Spa offers a variety of luxurious treatments for the face and body, as well as massages and spa rituals. Melt away tension and allow The Royal Spa to revive your mind, body, and soul!

If your idea of relaxation involves getting fit, then you'll love the available fitness center, complete with certified trainers who want you to be the best version of yourself! With a variety of classes, including Aqua-Fit, Pilates, and Boot Camp, youre bound to feel fit and fabulous!

Sit down for a meal at one of 10 restaurants, each with their own distinct flavors. Whether you're in the mood for Japanese, Italian, Mediterranean, or Tex-Mex, there is something on the menu to please your palate. Treat yourself to a juicy steak, enjoy a delicious seafood dinner, or peruse the International Buffet and indulge in several different delicacies. After your meal, have a refreshing cocktail at one of 16 bars.

Don't want to leave your room? 24-hour room service makes it possible to enjoy the resort's delicious food without ever having to step foot in a restaurant.
HOTEL LOCATION
Distance from hotel to town, 25 minutes. Distance from hotel to Cancun International Airport (CUN), 15 minutes.
Address:
Playa del Carmen


MX
Website Address: http://www.royaltonhideawayrivieracancun.com/index
HOTEL FACILITIES
Barber / Beauty Salon
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Pools
Number of Pools: 3

Three adults-only pools.
Golf: NEARBY
Golf courses located nearby (at an additional cost to guests), please ask for detailsif interested.
Holes: 0
Tennis
Number of Courts: 1
Outdoor Courts: 1
Court Fee: Instructor $
Water Sports on Site
Hobie Cats: Complimentary
Paddle Boats: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Sauna: Complimentary
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Hotel offers an aduts only vacation experience. Resort offers 12 dining outlets and 14 bars/lounges. Guests of Hideaway at Royalton Riviera Cancun enjoy access to all of Royalton Riviera Cancun's restaurants, bars, activities, as well as the Royal Spa. Beach: There is a beach onsite. Resort offers exclusive bar and beach area with waiter service. Check-in: 3:00pm
Check-out: 12:00pm
Total Rooms: 343
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No children are permitted at the resort, guests must be 18 years old or older.
ROOM TYPES
LUXURY JUNIORSUITE DIAMONDCLUB
With 1 king bed or 2 queen beds some with a comfortable double sofa bed. Full bathroom with indoor Jacuzzi. Brightly decorated rooms with balcony overlooking the mangrove. Diamond Club features.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Kitchen
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
LUXURY SUITE OCEAN TERRJACUZZI
With 1 king bed or 2 queen beds some with a comfortable double sofa bed. Full bathroom with indoor Jacuzzi. Features a balcony with outdoor Jacuzzi offering ocean views.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Jacuzzi
Kitchen
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
LUX SUITE SWIMOUT DIAMONDCLUB
With 1 king bed or 2 queen beds some with a comfortable double sofa bed. Full bathroom with indoor Jacuzzi. Also with a swim out pool. Diamond Club features.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Kitchen
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
HONEYMOON OCEAN DIAMONDCLUB
Romantically decorated Honeymoon Suite with 1 king bed. Full bathroom with separate toilet, 2 washbowls and indoor Jacuzzi. Also with a balcony overlooking the ocean. Diamond Club features.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Kitchen
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
LUXURY SUITE SWIMOUT
With 1 king bed or 2 queen beds with a comfortable double sofa bed featured in both room types. Full bathroom with separate toilet, 2 washbowls and indoor Jacuzzi. With a swim out pool.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Kitchen
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
LUXURY SUITE TERRACE JACUZZI
With 1 king bed or 2 queen beds some with a comfortable double sofa bed. Full bathroom with indoor Jacuzzi. Features a balcony with outdoor Jacuzzi offering breathtaking views of the local scenery.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Jacuzzi
Kitchen
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
LUX PRESIDENTIAL 1BD DMND OCN
One bedroom suite with king bed, large bedroom, full bathroom with indoor Jacuzzi. Separate living area with comfortable sofa bed, bar countertop area and a magnificent terrace with a Jacuzzi overlooking the ocean. Diamond Club features.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Kitchen
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
LUXURY JUNIOR SUITE OCEAN VIEW
With 1 king bed or 2 queen beds some with a comfortable double sofa bed. Full bathroom with indoor Jacuzzi. Brightly decorated rooms with balcony overlooking the ocean.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Kitchen
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
LUXURY JUNIOR SUITE SWIMOUT
With 1 king bed or 2 queen beds some with a comfortable double sofa bed. Full bathroom with indoor Jacuzzi. Brightly decorated rooms with a swim out pool.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Kitchen
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
LUXURY JUNIOR SUITE
With 1 king bed or 2 queen beds some with a comfortable double sofa bed. Full bathroom with indoor Jacuzzi. Brightly decorated rooms with balcony overlooking the mangrove, offering breathtaking views.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Kitchen
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
LUXURY JRSUITE OCEAN DIAMOND
With 1 king bed or 2 queen beds some with a comfortable double sofa bed. Full bathroom with indoor Jacuzzi. Brightly decorated rooms with balcony overlooking the ocean. Diamond Club features.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Kitchen
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
LUX OCEAN DIAMOND TERRJACUZZI
With 1 king bed or 2 queen beds some with a comfortable double sofa bed. Full bathroom with indoor Jacuzzi. Features a balcony with outdoor Jacuzzi offering ocean views. Diamond Club features.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Jacuzzi
Kitchen
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe

OTHER INFO
USB recharge and Bluetooth audio stations, deluxe bedding
Royalton signature rain shower, complimentary Wi-Fi service,
DINING
Hideaway at Royalton Riviera Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 11 Restaurants at Hideaway at Royalton Riviera Cancun:
Zen - Explore the best of japanese cuisine at this a la carte dining experience. Teppanyaki tables required reservations. Dress code: evening casual.
Score Sports Bar & Lounge - Pub & Grill specialties cuisine. A casual atmosphere and warm service come together to offer the perfect setting for savouring an ever-evolving menu of grilled specialties. Dress code: casual. Hours: 11:00am-6:00am.
Caribbean Grill - Serves Caribbean cuisine. The Caribbean club grill is steps from the beach and it offers Caribbean style cuisine. Lunch: 12:00pm-17:00pm. Dinner: 19:00pm-23:00pm. Dress code: evening casual.
Armadillo - Tex-Mex Cuisine. Explore the best dishes from the chef at this a la carte Texan/Mexican dining experience. Lunch: 12:00pm-16:00pm (Exclusive to Diamond club guests). Dinner: 18:00pm-22:00pm. Dress code: evening casual (General Public).
Taj - Serves Indian Cuisine. Modern and refined indian cuisine with a varied selection of meat, seafood, and vegetarian dishes. Dress code: evening casual.
Agave - Serves Mexican cusine. Enjoy a fusion of indigenous Mesoamerican cooking combining Spanish cuisine with a mix European cuisine. Mexican cuisine was added by UNESCO to its list of the world's "intangible cultural heritage". Dress code: evening casual.
Grazie Italian Trattoria - Serves Italian cuisine. Enjoy the flavors of traditional cuisine with delicious Italian favorites served next to the sandy beach for a grilled lunch. Available for lunch and a late snack. Dress code: evening casual.
Ocean Point Bistro - Experience an international menu with a french cooking style in a breezy open-air terrrace with beach view. Dinner only.
Gourmet Marche - Discover the freshest local ingredients and enjoy the best local and international flvors served at the show cooking buffet restaurant, also offering a special kids buffet area, healthy and vegan options. Dress code: casual.
Hunter Steakhouse - Inspire your senses with a fine dining experience at the stylish steakhouse restaurant. Dress code: evening casual.
Dorado - Adults-only restaurant. Seafood cuisine. Enjoy the flavors of the sea from around theworld, with the fresh fish market & the delicious catch of the day from the Caribbean Sea. Try the fresh ceviche & other seafood delights. Dress code: Evening Casual.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Weekly themed pool & beach parties, non-motorized watersports and use of fitness center.
Nightly Activities & Entertainment:
Nightly activities are offered, the activies offered will vary.
CHILDREN'S PROGRAMS

Applicable Ages: Not Applicable

TripAdvisor Web Reviews
Based on 5198reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Very attentive staff at Hideaway
nanacaroline2018, Newport Pagnell, United Kingdom
Thu Oct 11 21:52:20 EDT 2018
Lovely stay made special by a birthday banner ,balloons and a bottle of sparkling wine in our room ! also the attention of the beach butlers and waiters at Hideaway pool especially beach butlers Mauricio and Rodiver and waiters Esteban and Eric ,it was very nice to have our own evening entertainment in Hideaway too ! only downside was my husband had a upset stomach for last few days and closure of Dorado restaurant due to building work also at checkout we were presented with a bill that clearly wasn’t ours (thankfully resolved) Caroline and Stuart UK

Great hospitality
Sasan S,
Thu Oct 11 18:36:13 EDT 2018
I really enjoyed there they really work hard to make guests happy, nice peoples and re everything clean and nice foods are awesome. thanks to perla at gourmet marche she was very nice and helpful 👍👍👍

Staff!
Kiera S,
Wed Oct 10 11:25:04 EDT 2018
This is a review based on purely just the staff at the resort (I have already emailed whom I had booked through on what I thought of my experience as a whole) All the staff were great, everyone was so friendly! The guys at the Hideaway beach bar - Cesar, Alex and the skinny guy with curly hair - (I can't remember his name but he needs a mention and is always working on cesars team!!!! That whole team were super lovely and all need a huge congratulations), That particular team were working on the Hideaway beach bar on my first week 21/09/18. The Beach Butlers - Jose, Victor, Joel. Couldn't couldn't do enough for you, because of them me and my friends had an amazing two week stay, they always made our days especially offering face massages, helping me blow up my lilo or even if they saw me looking uncomfortable or struggling they would always offer a help in hand. The Vibe team Martin, Maui, really made our stay and filled our days with entertainment and smiles! Katinca, & Gabriella were great too and so easy to talk to for us girls. Everyone within the resort really made our stay and we have severe holiday blues!! <3 Kiki xx

Stomach bug 😏🙄
audbod48,
Wed Oct 10 11:08:49 EDT 2018
We arrived on Saturday for 10 nights . Ive been ill with a stomach bug since sunday. Ive been in my room most days as i need to stay near a bathroom . My husband has been fine . The other issue we have is rhe adults only sections they dont exist!!!! Part of the buffet section is for adults only and the dorado restuarant is closed for refurbishment. So it looks unsightly and its noisy with hammering etc. So weve had to use the family section . Has anyone else been ill ? We have 5 days left and i feel my holiday hasn't even started yet .

The BEST holiday I have ever had!
jesslou_1,
Tue Oct 09 02:24:47 EDT 2018
Currently suffering from servere holiday blues so wanted to share this review, apologies if its a bit long but I hope it helps everyone! Me and my boyfriend have just returned home to the UK from 10 of the best days we have ever had (and I’ve been on a fair few holidays) from our experience the resort has been amazing, from the moment we stepped off the coach to be greeted with a drink to the gorgeous lobby view to the moment we are leaving. As a couple in their 20's, the holiday was far out of my normal budget range but well worth every penny. Our flight with TUI on the dreamliner was also excellent service and well worth it, I am not the biggest fan of flying but in the extra room seats we had purchased (my boyfriend is 6'2) Our flight was made a lot more comfortable. And as far as airline food goes i thought this was tasty also. Do NOT let the bad reviews put you off. I can’t believe people actually make such a big deal as to moan And post about such minor issues, if there is an issue with your room just tell someone and they will sort it ASAP, one day we couldn’t get back into our room and straight away security came to sort it out for us hassle free. We stayed in hideaway With a mangrove facing room but this wasn’t an issue I was blown away by the standard of rooms! we were also still 2 mins from the hideaway pool and sometimes it was nice to sit on the balcony facing away from everything so these rooms are no worse than any others. In saying that though the swim ups looked great and I’d be more than happy to pay for one of these next time! The service we received from the staff was second to none the entire week, whether we tipped or not the service never changed. From housekeeping to the restaurant waiters and the bar staff nothing was ever too much trouble for any of them- it actually brought a tear to my eye how kind some of the staff were to us making sure we were always happy. We were always offered drinks around the poolside multiple times daily, and if you go and find the staff member on pool duty every morning they will lay out towels for you on your desired bed. On the days where it’s been raining over night hey make a special effort to dry all the beds for you: there was one shower in the middle of the day and after we were offered dry fresh towels too! The food was also as excellent as everyone says it was and we didn’t have a bad experience in any of the restaurants or buffet which we used for breakfast each morning. My boyfriend is an extremely fussy eater and found something he enjoyed in every place too. Our personal favourites were Taj and Grazie but again all depends on taste. My partner also said the beef in agave was the best he’s ever had (contrary to all the moaning on here about that restaurant) Drinks were always nice too they had everything we asked for and we often asked for a surprise cocktail and each one we were given were lovely. Literally anything you want drinks wise don’t be afraid to ask ☺️ The entertainment was also some of the best shows I have seen in a hotel, I enjoyed every one of them! We also visited the nightclub on a couple of occasions which again is a lot of fun if you fancy staying out a bit later. Trips wise we went to coco bongos and Holbox both booked through TUI at the welcome meeting but well worth the money we paid for a great night out and day trip to one of the most beautiful places you’ll ever visit. Lastly to address all the complaints about the sea weed I spotted on a number of occasions the hotel doing all they could to rectify this but it is just one of those things, it did not affect our holiday in any way as the beach was still lovely to sit on and there are more than enough pools to chose from, although we stayed in hideaway we could easily have tried some of the main pools for a few days! Also to those worried about being ill, I can assure you now that there are no issues with the hotels hygiene and cleanliness, and there are signs in all of the toilets with advice on how to prevent germs spreading, food was always cooked perfectly so do not worry about anything to do with the hotel. I did have a dodgy stomach on a few occasions but this was definitely due to the heat, day drinking and lifestyle, after taking tablets I brought I was fine and it is my no means the fault of anything to do with the hotel. Weather wise from our experience it was 30 degrees almost every day, a few showers but these soon pass really quickly. This really was the most perfect trip at the most beautiful resort from start to finish, mexico has my heart now and we will definitely back some day! Thank you royalton ❤️



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe