Home > Mexico > Cancun > Hard Rock Hotel Riviera Maya
Cancun

Hard Rock Hotel Riviera Maya


Email | Share |
All Inclusive    

Exceptional Values!
Extra Value: Receive up to $3600 in Double Limitless Resort Credit or Unlimited Golf. Restrictions apply - see Hard Rock Hotels Limitless Resort Credits page for details.
Free Symbolic Weddings: Restrictions apply. Click here to learn more.
Honeymooners: Bottle of sparkling wine, mini-cake, one romantic candlelit dinner, and one breakfast in bed the morning after arrival (reservations required, restrictions apply).
Family: Two kids 6 and under stay free per room, per stay with one full-paying adult for Fall 2015 (valid 6/1-8/31/15).

Families, couples, and singles live like rock stars at the Hard Rock Hotel Riviera Maya. Luxury meets spine-tingling excitement at this paradise, where legendary Hard Rock amenities, design, and hospitality complement the beauty of stunning tropical views and a private white sand beach. This style-studded resort promises crowd-pleasing amenities and endless excitement.

Kick into high gear with activities from tennis and rock climbing to kayaks and tennis. Swim in style in the large sparkling pools with activities, snacks, and swim-up bar. Stay in shape at the fitness center or the Yoga Temple. Younger guests stay amused with the Little Big Club and Teens Lounge and Disco. Even rock stars need to relax too, so sit back and indulge in treatments from massages to facials to hydrotherapy at the lavish Rock Spa.

Dine in seven exceptional all-inclusive restaurants and let loose at three bars. Enjoy fresh and exotic ingredients buffet-style from around the world at The Market. Experience Mexican cuisine and regional specialties a la carte at Frida. Try everything from sushi to stir fry at Zen, and savor authentic Rodizio service and the flavors of Brazil at Ipanema. Relax with 24-hour room service.

Make the most of your stay at the Hard Rock Hotel Riviera Maya by living out your fist-pumping, guitar-shredding fantasy at the new Music Lab, where you'll receive expert rock star instruction and accelerated stage training. All guests 12 years and older can choose from 4 programs as a part of the all-inclusive stay.

For an adults-only experience, try the Heaven section - an exclusive retreat with a private adult beach and luxurious amenities.

Find more information about Hard Rock Hotels & Casinos.

Learn more about Riviera Maya.
HOTEL LOCATION
Address: KM 72 CARRETERA CANCUN-TULUM
RIVIERA MAYA
QR

MX
Local Phone: 011-52-998-875-1
Fax: 305-375-9508
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
Outdoor freestyle pool andone for scuba diving demonstrations.
Tennis
Number of Courts: 3
Outdoor Courts: 3
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Other Sports Available
Other Sports: Kayaks
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Additional Charge
HOTEL DETAILS
Hard Rock Hotel Riviera Mayae features three restaurants, coffee shop, snack bar, three bars, 24 hour room service, two pools and tennis.
Total Rooms: 489
Year Opened: 0 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Restrictions apply for kids 17 and under when when using the Spa facilities and services. Please check with Spa on arrival.
ROOM TYPES
DELUXE PLATINUM SKYTERRACE 1BD
Sky terrace guestroom includes one king bed and a private balcony with a hammock and ocean views. Room also features a minibar, 24-hour room service, complimentary wireless internet, access to a private sky terrace with a hydro spa tub, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
ROCK SUITE PLATINUM
Spacious suite includes two bedrooms - one room with a king bed, and the second room two double beds. Suite also features a living and dining room, a hydro spa tub in each room, an oversized balcony with hammocks and oceanfront views, and much more.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DELUXE FAMILY
Deluxe family guestroom includes two connecting rooms - one room with a king bed, and the other with two double beds. Guestroom also includes a hydro spa tub (in each room), a private balcony with a hammock and garden/resort views, a minibar, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DELUXE PLATINUM SKYTERRACE 2BD
Sky terrace guestroom includes two connecting rooms - one room with a king bed, and a second room with two double beds and a hydro spa tub. Room also features a balcony with a hammock and ocean views, a private sky terrace with a hydro spa tub, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DELUXE GOLD ROOM KING
Deluxe gold room includes one king bed, a private balcony with a hammock and garden views, and hydro spa tub. Room also features 24-hour room service, a minibar, a private bathroom with a shower, complimentary wireless internet, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DELUXE PLATINUM DOUBLE
Deluxe platinum room includes two double beds, a private balcony with a hammock and partial ocean views, and a hydro spa tub. Room also features a minibar, 24-hour room service, complimentary wireless internet, Rock Spa bath amenities, and more.
2 Double Beds Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
ROCKROYAL DELUXE PLATINUM KING
Rock Royalty deluxe platinum room includes one king bed, a private balcony with a hammock and partial ocean views, and a hydro spa tub. Room also includes a personal assistant, VIP check-in, express luggage delivery, and many other upgraded amenities.
1 King Bed Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DELUXE GOLD ROOM DOUBLE
Deluxe gold room includes two double beds, a balcony with a hammock and garden views, and a hydro spa tub. Room also includes a minibar, complimentary wireless internet, Rock Spa bath amenities, 24-hour room services, and more.
2 Double Beds Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DELUXE ROOM
Deluxe room includes one king bed or two double beds, a hydro spa tub, and a private balcony with a hammock and resort views. Room also includes a private bath with a shower, complimentary wireless internet, a minibar, Rock Spa bath amenities, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
ROCKROYAL DLX PLATINUM DOUBLE
Rock Royalty deluxe platinum room includes two double beds, a balcony with a hammock and partial ocean views, and a hydro spa tub. Guestroom also features upgraded amenities, a personal assistant, priority reservations, VIP check-in, and much more.
2 Double Beds Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DELUXE DIAMOND
Deluxe Diamond room is ideally located with pool and/or partial ocean views and includes one king bed, a private balcony with a hammock, and a hydro spa tub. Room also features aromatherapy, a minibar, turndown service, complimentary internet, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DINING
Hard Rock Hotel Riviera Maya features 1 meal plan options:
All Meals, Drinks & Tips-3 restaurants, coffee shop, snack bar & 3 bars.
There are 7 Restaurants at Hard Rock Hotel Riviera Maya:
Frida - Mexican cuisine and regional specialties a la carte. Open for dinner from 5:30 pm - 11 pm.
Pizzeto - Outdoor wood burning stove, brick oven pizza, salads, soups, and pasta a la carte. Open for dinner from 6 pm - 11 pm.
Delis - Snack bar
The Market - Fresh and exotic ingredients from around the world with a breakfast buffet by morning and themed dinner buffet by night.
Cafetto - Continental breakfast from 6 am - 10 am. Snacks, coffee, and tea until 11 pm.
Zen - Traditional Asian cuisine from sushi to stir fry, served a la carte. Open for dinner from 5:30 pm - 11 pm.
Ipanema - Authentic Brazilian steakhouse, complete with rodizio service in true Brazilian style. Open for dinner from 5:30 pm - 11 pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Billards, Ping Pong, Giant Chess, Table Games. Spa services available at Aventura Spa Palace.
CHILDREN'S PROGRAMS
Kids Club, Teen Lounge

TripAdvisor Web Reviews
Based on 2859 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Perfect Destination Wedding
Brandon F, Casper, Wyoming
Thu Jul 23 23:18:32 EDT 2015
We traveled to the Hard Rock with 4 other couples for our wedding. The staff was extremely accommodating and went above to make our trip extremely memorable. We spent our first full day by one of the... More>

Best vacation EVER
redkate96, Argyle, Texas
Thu Jul 23 16:20:23 EDT 2015
From our fabulous room to the live music to the gorgeous grounds, there was something wonderful to experience everywhere we turned. Awesome spa, terrific excursions (Tankah and the sunset catamaran... More>

Great Family Amenities and Awesome Service
Jennifer C, Lake Charles, Louisiana
Thu Jul 23 15:50:43 EDT 2015
This was our third trip to this hotel and we are absolutely in love with it. From the moment the van drops you off and you are greeted with "Welcome Home" until the time you are dropped back off at... More>

Beautiful Place to Stay
Julianne C, Oceanside, New York
Thu Jul 23 12:01:34 EDT 2015
I recently visited the Hard Rock Hotel in Riviera Maya for a friends wedding. Upon arrival the hotel was beautiful and the staff incredibly friendly. We stayed in the Heaven side which was adults... More>

Vacation delight!!!
Andy P, New York
Wed Jul 22 20:42:26 EDT 2015
Stayed for 4 days and I would have to say that this place is breath-taking!! It's a little off the beaten path and about an hour from the airport. Check in was a little bit of a pain but expected... More>



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating