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Hard Rock Hotel Riviera Maya


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All Inclusive    

Value Plus!
Extra Value: Receive up to $1800 Limitless Resort Credit or Unlimited Golf. Restrictions apply - see Hard Rock Hotels & Casinos page for details.
Free Symbolic Weddings: Restrictions apply - see AppleBeachBrides.com.
Honeymooners: Honeymoon dinner, mini-cake, bottle of sparkling wine, Jacuzzi Experience, and one breakfast in bed the morning after arrival (reservations required). Restrictions apply.
Family: Two kids 12 & under Stay Free. Restrictions apply.

Families, couples, and singles live like rock stars at the Hard Rock Hotel Riviera Maya. Luxury meets spine-tingling excitement at this paradise, where legendary Hard Rock amenities, design, and hospitality complement the beauty of stunning tropical views and a private white sand beach. This style-studded resort promises crowd-pleasing amenities and endless excitement.

Kick into high gear with activities from tennis and rock climbing to kayaks and tennis. Swim in style in the large sparkling pools with activities, snacks, and swim-up bar. Stay in shape at the fitness center or the Yoga Temple. Younger guests stay amused with the Little Big Club and Teens Lounge and Disco. Even rock stars need to relax too, so sit back and indulge in treatments from massages to facials to hydrotherapy at the lavish Rock Spa.

Dine in seven exceptional all-inclusive restaurants and let loose at three bars. Enjoy fresh and exotic ingredients buffet-style from around the world at The Market. Experience Mexican cuisine and regional specialties a la carte at Frida. Try everything from sushi to stir fry at Zen, and savor authentic Rodizio service and the flavors of Brazil at Ipanema. Relax with 24-hour room service.

Make the most of your stay at the Hard Rock Hotel Riviera Maya by living out your fist-pumping, guitar-shredding fantasy at the new Music Lab, where you'll receive expert rock star instruction and accelerated stage training. All guests 12 years and older can choose from 4 programs as a part of the all-inclusive stay.

For an adults-only experience, try the Heaven section - an exclusive retreat with a private adult beach and luxurious amenities.

Find more information about Hard Rock Hotels & Casinos.

Learn more about Riviera Maya.
HOTEL LOCATION
Address: KM 72 CARRETERA CANCUN-TULUM
RIVIERA MAYA
QR

MX
Local Phone: 011-52-998-87...
Fax: 305-375-9508
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
Outdoor freestyle pool andone for scuba diving demonstrations.
Tennis
Number of Courts: 3
Outdoor Courts: 3
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Other Sports Available
Other Sports: Kayaks
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Additional Charge
HOTEL DETAILS
Hard Rock Hotel Riviera Mayae features three restaurants, coffee shop, snack bar, three bars, 24 hour room service, two pools and tennis.
Total Rooms: 489
Year Opened: 0 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Restrictions apply for kids 17 & under when when using the Spa facilities & services. Please check with Spa on arrival.
ROOM TYPES
DELUXE PLATINUM
Ocean view or garden view. One king bed and complimentary WiFi. Private balcony and personal liquor dispenser. Max. occupancy: 2 guests.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
ROCK SUITE PLATINUM
Oceanfront view. One bedroom with a king bed and second bedroom with two double beds. Oversized private balcony, hydro spa tub, lounge chairs, and tables. Premium liquor dispenser. Exclusive restaurant and late-night pillow menu. Max. occupancy: 6 guests.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DELUXE FAMILY
Garden or resort view. Two connecting rooms with one king and two double beds. Xbox 360, DVD player, and Fun in the Sun Bucket Kit. Kids' room service menu, L'Oreal Kids bath products, and candies. Kid-Friendly minibar. Max. occupancy: 6 guests.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DELUXE GOLD ROOM KING
Garden view rooms with a private balcony and personal liquor dispenser. King bed. Hydro spa tub. Complimentary WiFi. RockSpa bath amenities. 24-hour room service. Max. occupancy: 4 guests including children.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DELUXE GOLD ROOM DOUBLE
Garden view room with private balcony and personal liquor dispenser. Two double beds. Hydro spa tub. Personal liquor dispenser. RockSpa bath amenities. 24-hour room service. Max. occupancy: 4 guests, including children.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DELUXE ROOM
Resort view. One king or two double beds. Hydro spa tub. Complimentary WiFi. Private balcony, personal liquor dispenser, 24-hour room service. Rock Spa bath amenities.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DELUXE DIAMOND
Ocean-view, Private beach lounge chair area w/waiter service, Upgraded in room liquors, Pillow menu, beach bag, Concierge phone service, wireless internet, Nightly petit fours. Adjoining rooms.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DINING
Hard Rock Hotel Riviera Maya features 1 meal plan options:
All Meals, Drinks & Tips-3 restaurants, coffee shop, snack bar & 3 bars.
There are 7 Restaurants at Hard Rock Hotel Riviera Maya:
Frida - Mexican cuisine and regional specialties a la carte. Open for dinner from 5:30 pm - 11 pm.
Pizzeto - Outdoor wood burning stove, brick oven pizza, salads, soups, and pasta a la carte. Open for dinner from 6 pm - 11 pm.
Delis - Snack bar
The Market - Fresh and exotic ingredients from around the world with a breakfast buffet by morning and themed dinner buffet by night.
Cafetto - Continental breakfast from 6 am - 10 am. Snacks, coffee, and tea until 11 pm.
Zen - Traditional Asian cuisine from sushi to stir fry, served a la carte. Open for dinner from 5:30 pm - 11 pm.
Ipanema - Authentic Brazilian steakhouse, complete with rodizio service in true Brazilian style. Open for dinner from 5:30 pm - 11 pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Billards, Ping Pong, Giant Chess, Table Games. Spa services available at Aventura Spa Palace
CHILDREN'S PROGRAMS
Kids Club, Teen Lounge

TripAdvisor Web Reviews
Based on 1236 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Amazing Honeymoon!!
Suzanne B, Vancouver, British Columbia
Thu Jul 10 15:41:54 EDT 2014
My Husband and I stayed here for our Honeymoon at the end of June. WOW! First of all, let me say that I am a travel agent, so I see a lot of resorts and probably judge them fairly critacally. I... More>

Amazing Service and Staff!
Stacy P, Decatur, Alabama
Thu Jul 10 12:02:00 EDT 2014
My husband and I spent 6 nights at this resort with our twenty year old daughter and our thirteen year old daughter and her friend in a separate room. First thing, the trip from the airport in... More>

Great Vacations!
Mauricio O, Marion, United States
Thu Jul 10 10:50:40 EDT 2014
This is our 2nd trip to Mexico and this time we choose the Riviera Maya. Last year we stayed at Live Aqua Cancun. The Hard Rock Riviera Maya is a great hotel. The facilities and amenities are... More>

Get - a - way Paradise!
Mid W, Wooster
Thu Jul 10 06:50:09 EDT 2014
Best 8 days !! Vanessa was my favorite hostess. She was so sweet, friendly, and fun. She even gave me a few Spanish speaking lessons :o) Lyria was the best omelet chef! Juana was at poolside and... More>

Can Never Wait to Get Back to Paradise
gramcracker55, Monterey Bay California
Wed Jul 09 22:26:31 EDT 2014
My husband and I have been members of a Small Hotel chain for over 12 years called Palace. Last year we were told that the Hotel owners wanted to divide the properties and go separate ways! We kept... More>



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  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating