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Hard Rock Hotel Riviera Maya


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All Inclusive    

Exceptional Values!
Extra Value: Receive up to $1800 Limitless Resort Credit or Unlimited Golf. Restrictions apply - see Hard Rock Hotels & Casinos page for details.
Free Symbolic Weddings: Restrictions apply. Click here to learn more.
Honeymooners: Bottle of sparkling wine, mini-cake, one romantic candlelit dinner, and one breakfast in bed the morning after arrival (reservations required, restrictions apply).

Families, couples, and singles live like rock stars at the Hard Rock Hotel Riviera Maya. Luxury meets spine-tingling excitement at this paradise, where legendary Hard Rock amenities, design, and hospitality complement the beauty of stunning tropical views and a private white sand beach. This style-studded resort promises crowd-pleasing amenities and endless excitement.

Kick into high gear with activities from tennis and rock climbing to kayaks and tennis. Swim in style in the large sparkling pools with activities, snacks, and swim-up bar. Stay in shape at the fitness center or the Yoga Temple. Younger guests stay amused with the Little Big Club and Teens Lounge and Disco. Even rock stars need to relax too, so sit back and indulge in treatments from massages to facials to hydrotherapy at the lavish Rock Spa.

Dine in seven exceptional all-inclusive restaurants and let loose at three bars. Enjoy fresh and exotic ingredients buffet-style from around the world at The Market. Experience Mexican cuisine and regional specialties a la carte at Frida. Try everything from sushi to stir fry at Zen, and savor authentic Rodizio service and the flavors of Brazil at Ipanema. Relax with 24-hour room service.

Make the most of your stay at the Hard Rock Hotel Riviera Maya by living out your fist-pumping, guitar-shredding fantasy at the new Music Lab, where you'll receive expert rock star instruction and accelerated stage training. All guests 12 years and older can choose from 4 programs as a part of the all-inclusive stay.

For an adults-only experience, try the Heaven section - an exclusive retreat with a private adult beach and luxurious amenities.

Find more information about Hard Rock Hotels & Casinos.

Learn more about Riviera Maya.
HOTEL LOCATION
Address: KM 72 CARRETERA CANCUN-TULUM
RIVIERA MAYA
QR

MX
Local Phone: 011-52-998-875-1
Fax: 305-375-9508
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
Outdoor freestyle pool andone for scuba diving demonstrations.
Tennis
Number of Courts: 3
Outdoor Courts: 3
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Other Sports Available
Other Sports: Kayaks
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Additional Charge
HOTEL DETAILS
Hard Rock Hotel Riviera Mayae features three restaurants, coffee shop, snack bar, three bars, 24 hour room service, two pools and tennis.
Total Rooms: 489
Year Opened: 0 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Restrictions apply for kids 17 and under when when using the Spa facilities and services. Please check with Spa on arrival.
ROOM TYPES
DELUXE PLATINUM SKYTERRACE 1BD
One king bed and access to a private 2nd floor grand sky terrace with lounge chairs and hydro spa tub. Liquor dispenser, Rock Spa bath amenities, bathrobe and slippers, free WiFi, and turndown service. Ocean view from balcony.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
ROCK SUITE PLATINUM
Oceanfront view. Two bedroom suite, one room with a king bed, and the second room with two double beds. Living and dining room areas. Oversized private balcony with hammock and lounge chairs and tables. Liquor dispenser and 24-hour room service.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DELUXE FAMILY
Garden or resort view. Two connecting rooms with one king and two double beds. Xbox 360, Balcony, adult mini bar, kid friendly mini bar, Rock Spa bath amenities, L'Oreal Kids bath amenities, kids beach toys, 24-hour room service with kids' menu.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DELUXE PLATINUM SKYTERRACE 2BD
Two connecting rooms, one with a king bed and one with two double beds. Access to a private 2nd floor grand sky terrace with lounge chairs and hydro spa tub. Balcony with hammock and ocean view. 24-hour room service and liquor dispenser.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DELUXE GOLD ROOM KING
Garden view room with one king bed. Hydro spa tub, private bath with shower, balcony with hammock, liquor dispenser, Rock Spa bath amenities, 24-hour room service.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DELUXE GOLD ROOM DOUBLE
Garden view room with two double beds. Hydro spa tub, private bath with shower, balcony with hammock, liquor dispenser, Rock Spa bath amenities, 24-hour room service.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DELUXE ROOM
Resort view. One king or two double beds. Hydro spa tub, private bath with shower, balcony with hammock, liquor dispenser, Rock Spa bath amenities, 24-hour room service.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DELUXE DIAMOND
Ideal location with partial ocean view, one king bed. Hydro spa tub, private bath with shower, balcony with hammock, liquor dispenser, Rock Spa bath amenities, 24-hour room service, Private check-in area, beach bag (1 per room, per stay).
1 King Bed Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DINING
Hard Rock Hotel Riviera Maya features 1 meal plan options:
All Meals, Drinks & Tips-3 restaurants, coffee shop, snack bar & 3 bars.
There are 7 Restaurants at Hard Rock Hotel Riviera Maya:
Frida - Mexican cuisine and regional specialties a la carte. Open for dinner from 5:30 pm - 11 pm.
Pizzeto - Outdoor wood burning stove, brick oven pizza, salads, soups, and pasta a la carte. Open for dinner from 6 pm - 11 pm.
Delis - Snack bar
The Market - Fresh and exotic ingredients from around the world with a breakfast buffet by morning and themed dinner buffet by night.
Cafetto - Continental breakfast from 6 am - 10 am. Snacks, coffee, and tea until 11 pm.
Zen - Traditional Asian cuisine from sushi to stir fry, served a la carte. Open for dinner from 5:30 pm - 11 pm.
Ipanema - Authentic Brazilian steakhouse, complete with rodizio service in true Brazilian style. Open for dinner from 5:30 pm - 11 pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Billards, Ping Pong, Giant Chess, Table Games. Spa services available at Aventura Spa Palace.
CHILDREN'S PROGRAMS
Kids Club, Teen Lounge

TripAdvisor Web Reviews
Based on 1686 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Had a great time!
crunchnmunchdeb, Tracy, California
Thu Oct 30 16:43:59 EDT 2014
My husband and I spent our 10 year wedding anniversary here this year. We had a blast! The food was excellent. The Facility was beautiful. The entertainment was awesome. But most of all what made our... More>

Not Up To Previous Standards
OhioTraveler44514, Poland, Ohio
Tue Oct 28 20:44:41 EDT 2014
The Hard Rock Riviera Maya is a great place to spend a relaxing vacation. The staff, bartenders, maids, waiters, waitresses, hostesses, spa service personnel, etc. are wonderful and make you feel... More>

Great family vacation!
Jolene J, Fishers, Indiana
Tue Oct 28 10:06:27 EDT 2014
We just returned from four nights at the Hard Rock Riviera Maya in Mexico and had an amazing time! Special thanks to Nikki and Beach Bum Vacation for setting everything up to make our experience very... More>

Not vegan friendly
sredwardje, Riviera Maya, Mexico
Tue Oct 28 09:03:21 EDT 2014
Let me start this review with the spa is wonderful and the entertainment coordinators at the pool (we only used the pool facilities on the adult side of the resort) get everyone involved. The Led... More>

Honeymoon
Angela S,
Mon Oct 27 19:00:20 EDT 2014
Ok first this hotel and ALL the restaurants are great, service is outstanding but I will tell you something nothing I read so far had.. all the pools close at 7pm on the adults and family side.. how... More>



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  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating