Punta Cana

Hard Rock Hotel & Casino Punta Cana


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All Inclusive    

2019 Exceptional Values!
Extra Value: Receive up to an $1800 resort credit (booking dates, travel dates, duration, service fee, and usage restrictions apply).
Golf: Unlimited rounds of golf (20% service fee plus restrictions apply).
Honeymoon: Bottle of sparkling house wine, mini-cake, honeymoon dinner, breakfast in room, hydro spa tub experience, and welcome note from Colin Cowie (restrictions apply).

The incredibly cool Hard Rock Hotel & Casino Punta Cana brings uncompromising, all-inclusive luxury to Punta Cana on one of the most beautiful beachfront locations in the Caribbean. This contemporary, rock 'n roll resort offers 13 outdoor pools with gorgeous views of the Caribbean Sea and a secluded lagoon. Every spacious and rock 'n roll-decorated guest room features a private balcony, WiFi, LCD satellite TV, and hydro spa tub.

The resort also offers a magnificent state-of- the-art spa, Body Rock® fitness center with instructors, and a Jack Nicklaus-designed golf course. Enjoy a delicious choice of international cuisine in nine different restaurants along with 24-hour room service.

When the sun goes down, Hard Rock brings out the inner rock star. Continuing the brand's legacy, open air venues in Hard Rock Hotel & Casino Punta Cana are the playground for great live music, theme parties, and entertaining shows. ORO Nightclub is modeled to rival Las Vegas and Miami's finest nightclubs, boasting over 14,000 square feet of space across two levels and features intelligent show lighting, Kryogenifex, and award winning Funktion One sound. Adding to the dramatics is its signature two story tall LED wall consisting of over 300 individual LED screens and the first ever infinitive edge bar. High energy, cool drinks, and hot sounds spilling from nightclub will get the party jumping in the signature bars and lounges serving top-shelf drinks.

Throughout the resort, you'll find authentic memorabilia from famous international musical artists. This is also home to the hottest casino in the Dominican Republic, weighing in at over 45,000-square-feet. Try your luck at 450 slot machines and more than over 40 different gaming tables. The 5-star Sports Book offers wagering on all major sporting events with five betting windows.

Thrilling gaming action in the biggest and best casino around, exhilarating nightlife, tantalizing culinary options, and rooms worth tweeting about, all infused with Hard Rock's legendary rock and roll vibe. Welcome to the Hard Rock Hotel & Casino Punta Cana- it's time to See the Show!

Find more information about Hard Rock Hotels & Casinos.

Learn more about Punta Cana.
HOTEL LOCATION
Address:
Punta Cana


DR
Local Phone: 1-855-537-4129
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Casino Onsite (On-site)
Pools
Number of Pools: 12
Outdoor Pools: 12     
Swim-up Bar
13 expansive pools including three kids pools, a lazy pool, and adults pool
Golf: NEARBY
Jack Nicklaus designed course.
Holes: 18
Green Fees: Fee required
Cart Fee: Fee required
Club Rental Fees: FEE REQUIRED.
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Hard Rock features luxurious accommodations, fine dining at nine restaurants, seven bars, thirteen pool with four swim-up bars, casino and spa. Beach:
Total Rooms: 1779
Year Opened: 0 Credit Cards: Visa, Master Card
ROOM TYPES
1BD PRESIDENTIAL SIGNATURE STE
Presidential suite includes one bedroom with a king bed, a living area, and a dining room with a half bathroom. Room also features an expansive terrace with tropical/pool views, a private bathroom with a double hydro spa, a minibar, and much more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
2 BEDROOM PRESIDENTIAL SUITE
Two bedroom presidential suite includes one bedroom with a king bed, a second bedroom with two double beds, a living room, and a dining room. Suite also features a double hydro spa tub (in each room), a furnished terrace, a minibar, and much more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN DIAMOND DOUBLE
Guestroom includes two double beds, a furnished balcony, and a double hydro spa tub. Room also features private check-in, exclusive concierge phone service, Rock Spa bathamenities, 24-hour room service, a minibar, and a private bathroom with double
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN DIAMOND KING
Guestroom includes one king bed, a furnished balcony, and a double hydro spa tub. Room also features private check-in, exclusive concierge phone service, Rock Spa bath amenities, 24-hour room service, a minibar, and a private bathroom with double showers.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
2 BEDROOM SIGNATURE FAMILY STE
Family suite includes one master bedroom with a king bed and a double hydro tub, a family room with two double beds and a full bathroom, and a dining room. Suite also includes a balcony with tropical views, Rock Spa and L'Oreal bath amenities, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN DOUBLE SUITE
Caribbean suite includes two double beds, a furnished balcony with tropical views, and a double hydro spa tub. Room also features a private bathroom with double showers, Rock Spa bath amenities, a minibar, complimentary wireless internet, and more.
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN SAND SUITE DOUBLE
Caribbean sand suite includes two double beds, a furnished balcony with tropical views, and a double hydro spa tub. Room also features a minibar, 24-hour room service, a bathroom with double showers, Rock Spa amenities, and more.
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ISLANDER JUNIOR SUITE DOUBLE
Junior suite includes two double beds, a furnished balcony with garden views, and a double hydro spa tub. Room also features a minibar, complimentary wireless internet, Rock Spa bath amenities, and more.
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROCKROYALT CARIBB SANDSTE KING
Suite includes one king bed, a furnished balcony (views vary), and a double hydro spa tub. Rock Royalty accommodations include upgraded amenities, a personal assistant, VIP check-in, access to a private pool/beach area, complimentary massages, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN KING SUITE AI
Suite includes one king bed, a furnished balcony with tropical views, and a double hydro spa tub. Room also features a minibar, Rock Spa bath amenities, complimentary wireless internet, 24-hour room service, and a bathroom with double showers.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN SAND SUITE KING
Caribbean sand suite includes one king bed, a double hydro spa tub, and a furnished balcony with tropical views. Room also includes complimentary wireless internet, 24-hour room service, a minibar, a bathroom with double showers, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
3BEDROOM ROCK STAR SUITE
Suite includes three bedrooms with king beds, a dining room, a living room with a bar, special Rock memorabilia, and a private balcony with stunning ocean views. Suite also features VIP check-in, a personal assistant, and other Rock Royalty amenities.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ISLANDER JUNIOR SUITE KING
Junior suite includes one king bed, a furnished balcony with garden views, and a double hydro spa tub. Room also features a minibar, complimentary wireless internet, Rock Spa bath amenities, 24-hour room service, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Hard Rock Hotel & Casino Punta Cana features 1 meal plan options:
All Meals, Drinks & Tips
There are 10 Restaurants at Hard Rock Hotel & Casino Punta Cana:
The Market - International buffet
Isla - Caribbean cuisine. Dinner reservations can be make upon arrival, starting at 9:00am. Guests will not be allowed without a reservation.
Pizzeto - Brick-oven style pizza
Ipanema - Rodizio - Brazilian Grill
Cafetto - American style cafe
Ciao - Italian fine dining a la carte. Walk-ins will be accommodated on a first-come first-serve basis & Guests may make dinner reservations from 8:00am-4:00pm.
Zen - Asian a la carte - Teppanyaki & sushi. Reservations are now required. Walk-ins will be accommodated on a first-come first-serve basis & Guests may make dinner reservations from 8:00am-4:00pm.
Simon Mansion - Chef Kerry Simon's restaurant serving fresh sushi, innovative appetizers, and delectable entrees. ($)
Los Gallos - Mexican cuisine a la carte. Walk-ins will be accommodated on a first-come first-serve basis & Guests may make dinner reservations from 8:00am-4:00pm.
Toro - American style steakouse. Walk-ins will be accommodated on a first-come first-serve basis & Guests may make dinner reservations from 8:00am-4:00pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Hard Rock Casino, Rock Spa, 2 beach volleyball courts, Billards, ping pong, table game s, Arcade Center, and more.
Nightly Activities & Entertainment:
Theater, casino, and ORO nightclub.
CHILDREN'S PROGRAMS
Kids Club. Three kids pools with water toys and tobogan.
Applicable Ages: 2 to 12 years old.
Program Fees: Complimentary

Children's Facilities
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1045 Recommend
1045 past Apple Vacationers would recommend Hard Rock Hotel & Casino Punta Cana to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 29400reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
KEVIN F.
Nov 14 2018
The facility is too large and makes access to dining and an unrestrictive pool an inconvenience.
Customer Rating: 

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Honeymoon Punta Cana
MICHAEL S.
Aug 02 2018
Very relaxing resort with lots of options for food and entertainment! If you are lucky to get rooms towards the center of the resort it is easy to get around despite its large size. If you are towards the edges of the resort they have shuttle carts if you need a break from walking.
Customer Rating: 

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Hard Rock Hotel and Casino-Punta Cana
DOUGLAS M.
Jul 29 2018
The Hard Rock Hotel and Casino-Punta Cana is a very large resort. It will take you a day or two to master the layout but it has almost everything you can think of. There is a lot of walking or you can take one of the trams that drive the routes throughout the day and night. There is variety in all areas at the hotel from the pools that have activities to somewhat quiet pools, kiddie pools or adult pools. There is plenty of space on the beach and shade is provided too. I noticed the seaweed is raked and picked up every morning making the beach look nice. There is a variety of food and the ways it is served: buffet, order from a menu, room service. The various shows at the theater will meet everyone's likes. Most of the bars were adequately stocked with your favorites and located in handy places. Premium alcohol was included in all-inclusive. Our room was nice and housekeeping did a good job taking care of it.
Customer Rating: 

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Mostly good
JAMES A.
Jun 15 2018
For the most part the staff were very good, with a few exceptions where it was clear they were not pleased to serve. Might have given higher marks for cleanliness -- and where are room was concerned, the staff was excellent, but the pool was another story. Lots of trash in the pool. Might have had something to do with the fact that there was an Herbalife convention. Had we known, we'd not have booked that week. The entire feel of the vacation and the resort changed when they arrived. The hotel basically rebranded the grounds with Herbalife logos, flags etc., so that we felt almost like we were intruding on a giant, but private party. There were 3,000 of them, and they did not go unnoticed. One of them threw up in the pool.
Customer Rating: 

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Amazing vacation.
JORDAN P.
Jun 02 2018
Hard rock Punta Cana is top notch. Spending a ton of time around the world at resorts it’s hard to beat the service and food/drinks at the hard rock. Really amazing time!
Customer Rating: 

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Loved the Hard Rock Hotel
JULIE R.
May 23 2018
Just returned from a 6 night stay at the Hard Rock. The place is beautiful-it is huge but manageable. We stayed in Building 2A which is perfectly positioned by our favorite pool and a great restaurant. They accommodated our request to be in this building at check in which was appreciated. The rooms are very spacious and clean. The food is above average in most places and absolutely delicious in a few of our faves. There is no shortage of things to do which was great in combination with doing absolutely nothing except relaxing which was our goal. Staff is friendly and helpful. We will definitely come back!
Customer Rating: 

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Spring Break Madness
CHRISTOPHER B.
Apr 12 2018
The Hotel sold its soul to host hundreds of drunken, loud, obnoxious 18 year olds. It took over an hour to check in and there was no sense of urgency. I got no more than 2-3 hours of sleep each night as the halls were filled with screaming drunk teenagers. The staff did not care! My daughter's luggage was lost and the staff at the hotel laughed as they charged me $30 for tampons, $5 for a cheap toothbrush and $10 for a plastic comb. I would not return if you were paying me.
Customer Rating: 

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LORI T.
Mar 01 2018
This is a beautiful resort with many perks, especially if you are a golfer. We stayed from February 9th-16, 2018. The weather was beautiful but very windy. There were red flag warnings every day during our stay so swimming in the ocean was not possible. We upgraded to the Double Diamond package expecting the better views but were surprised to find our view was a manicured jungle. Unless you are planning on staying in the Rock star or Presidential suites, you have no view of the ocean. We had my 10 year old son with us and of course he wanted to be in the pools all day, of which there are many. The three pools that were closest to our room were for exclusive members only, or timeshare purchasers. The nearest pool that we were able to use was a ten minute walk from our room. Don't get me wrong, this place was beautiful and there were many activities day and night, but it seemed that everything we wanted to do was a minimum 10-15 minute walk or we had to wait for a golf cart "taxi" to make a stop nearby. If you are a golfer, gambler, timeshare owner or do not have impatient children, this is definitely the place for you. We had a good time, the place was clean and the weather was beautiful compared to winter in Minnesota. Based on the enormous size and lack of views, we will probably not go back to the Hard Rock in Punta Cana.
Customer Rating: 

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Wonderful experience!
AMY B.
Feb 16 2018
Had a great time! Would definitely recommend.
Customer Rating: 

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Hard Rock Hotel & Casino Punta Cana
LORI P.
Aug 04 2017
Our only complaint is that the first three nights we didn't sleep... the A/C rattled and vibrated all night! We complained for three days, they tried to fix it everytime to no avail. Finally our terrific guys at guess services found another room for us! They were the best! Other than that, our stay was perfect! The staff there was so friendly and genuinely were happy to see us everyday.
Customer Rating: 

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HUGE
SANDRA G.
Jun 14 2017
my daughter was nice enough to rent us the golf cart for three days (at ninty dollars a day!!!) otherwise I could not have walked all week
Customer Rating: 

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TripAdvisor Traveller Reviews
10 Year Wedding Anniversary + Bday at Hard Rock Punta Cana (Early March 2019)
Shyrnayle R, Washington DC, District of Columbia
Wed Jan 16 05:08:07 EST 2019
My husband and I are headed to Hard Rock Punta Cana in Early March to celebrate our 10th Wedding Anniversary and my Birthday. I'm BIG on reviews and plan to chronicle my entire experience for you. This is our first time flying out the country, but not our first time staying at Hard Rock (we have stayed at the Orlando Florida resort/Universal Studios) and everything was amazing. When I learned that Hard Rock has a property in Punta Cana, I knew I wanted to stay here. We booked directly thru the HardRock (hotel/flights/taxi). We booked the Caribbean Sand Suite - King For now, I can tell you that booking directly thru the resort is the way to go. If you have a question, need to make a change or arrange for a special service, I've found that its always best to book directly with Hard Rock - they really make you feel like a Rock Star. Everyone I spoke to displayed professionalism and I really felt like they were working with me to create the best Anniversary Trip of a lifetime. Looking forward to arriving!!

Beautiful Location, Wonderful Service, Mediocre Food
John C,
Tue Jan 15 15:55:50 EST 2019
I spent seven days at the Hard Rock hotel and casino and Puntacana, and thoroughly enjoyed the experience. The facilities are fantastic, the grounds are absolutely beautiful, and the extraordinary selection of pools is amazing. I found the staff to be quite helpful, and very polite regardless of the role that they held. The only downside of the resort is that the food is mediocre at best. I clearly understand that's a resort is enormous and serves thousands of meals a day; however, there should be a higher level of quality provided to the guests.

Vacation
BXH3C0, Lansing, Illinois
Tue Jan 15 13:52:49 EST 2019
This was our first time in Dominican Republic, Punta Cana. Our trip wad wonderful & the place is beautiful. Our Bell Guy name was Joshua & our resort representative name was Veronica . They were excellent & they both made our trip even more special. I want to take my whole family next time. The staff was very friendly & pleasant. I want to go back soon.

Nice Resort
springgrl, Saratoga Springs
Tue Jan 15 09:54:40 EST 2019
This is our second time vacationing at a Hard Rock resort and the first time in Punta Cana (previously we visited the one in Cancun). Our trip was December 15-22 and there were four of us, my husband, two adult children and myself. The weather was perfect for entire stay and the resort was only at 60% capacity which was ideal. No problems reserving Bali beds, restaurant times, golf or spa. Below are our impressions of the resort. Rooms: We reserved two islander suites, one with a king and one with two double beds. The front desk personnel were very accommodating and were able to give us rooms in the same building, only a few doors away from each other. The rooms were spacious, clean and comfortable. We were near the main building which was very convenient. The resort is quite sprawling but very walkable and trams were easily found. Pools: No issue at all finding lounge chairs. We are not early risers but there was plenty of space whenever we arrived, most likely because the resort wasn't full. Beach: On two occasions, we reserved Bali beds with our resort credit. Well worth it, especially if you don't want to constantly be in the sun. You also get two lounge chairs and a cooler full of beer, pop and water. There is also waitress service and they make a great mojito! Food: Very hit and miss. Los Gallos and Zen were very good. Zen also offers an a la carte menu and sushi, in addition to hibachi, which was also tasty. Isla was nothing special and Toro offered tough and not very tasty steaks. Ipanema was terrible; the meat was tough and not seasoned. The salad bar was the same as offered for the breakfast and lunch buffet. Lunch offerings were good; enjoyed Pizzeria and also the Mediterranean restaurant. Drinks: The cocktails were good; they make terrific margaritas and mojitos. Beer was disappointing; they only offered El Presidente. Wine was undrinkable, just horrible. My suggestion would be to go to the wine store in the main lobby and buy a few bottles for your dinners. You can bring them in and they will serve it to you with no corkage fee. Golf: My husband and son golfed twice and said they enjoyed the course. They weren't hurried and actually enjoyed golfing In the afternoon vs. morning. Spa: Just amazing! My daughter and I each had two massages and a facial. My son and husband each had a massage. We also did the hydrotherapy. We would recommend the spa to anyone. Wonderful staff, clean and huge! Service: For the most part the service was very good. The language barrier could be a problem at times but the staff was very friendly. Spa staff was excellent! The only issue we had is that the resort staff always seemed to be angling for tips. We never felt like that at the Cancun Hard Rock. We tipped when merited but it was just uncomfortable at times. However, we had a great time at the resort and enjoyed our vacation!

Friends Getaway
LaKeisha L, Fredericksburg
Tue Jan 15 09:53:52 EST 2019
This was one of THE BEST vacations I have ever experienced. The service was Platinum Level and all of the restaurants were impressive. The beach is absolutely amazing and the rooms are nice and spacious. The only thing that bothered me were the ants in the room. (They bite) But, besides that, this is one of my top resorts.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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