Punta Cana

Hard Rock Hotel & Casino Punta Cana


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All Inclusive    

2019 Exceptional Values!
Extra Value: Receive up to an $1800 resort credit (booking dates, travel dates, duration, service fee, and usage restrictions apply).
Golf: Unlimited rounds of golf (20% service fee plus restrictions apply).
Honeymoon: Bottle of sparkling house wine, mini-cake, honeymoon dinner, breakfast in room, hydro spa tub experience, and welcome note from Colin Cowie (restrictions apply).

The incredibly cool Hard Rock Hotel & Casino Punta Cana brings uncompromising, all-inclusive luxury to Punta Cana on one of the most beautiful beachfront locations in the Caribbean. This contemporary, rock 'n roll resort offers 13 outdoor pools with gorgeous views of the Caribbean Sea and a secluded lagoon. Every spacious and rock 'n roll-decorated guest room features a private balcony, WiFi, LCD satellite TV, and hydro spa tub.

The resort also offers a magnificent state-of- the-art spa, Body Rock® fitness center with instructors, and a Jack Nicklaus-designed golf course. Enjoy a delicious choice of international cuisine in nine different restaurants along with 24-hour room service.

When the sun goes down, Hard Rock brings out the inner rock star. Continuing the brand's legacy, open air venues in Hard Rock Hotel & Casino Punta Cana are the playground for great live music, theme parties, and entertaining shows. ORO Nightclub is modeled to rival Las Vegas and Miami's finest nightclubs, boasting over 14,000 square feet of space across two levels and features intelligent show lighting, Kryogenifex, and award winning Funktion One sound. Adding to the dramatics is its signature two story tall LED wall consisting of over 300 individual LED screens and the first ever infinitive edge bar. High energy, cool drinks, and hot sounds spilling from nightclub will get the party jumping in the signature bars and lounges serving top-shelf drinks.

Throughout the resort, you'll find authentic memorabilia from famous international musical artists. This is also home to the hottest casino in the Dominican Republic, weighing in at over 45,000-square-feet. Try your luck at 450 slot machines and more than over 40 different gaming tables. The 5-star Sports Book offers wagering on all major sporting events with five betting windows.

Thrilling gaming action in the biggest and best casino around, exhilarating nightlife, tantalizing culinary options, and rooms worth tweeting about, all infused with Hard Rock's legendary rock and roll vibe. Welcome to the Hard Rock Hotel & Casino Punta Cana- it's time to See the Show!

Find more information about Hard Rock Hotels & Casinos.

Learn more about Punta Cana.
HOTEL LOCATION
Address:
Punta Cana


DR
Local Phone: 1-855-537-4129
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Casino Onsite (On-site)
Pools
Number of Pools: 13
Outdoor Pools: 13     
Swim-up Bar
13 pools including kids pool, lazy river, adult only pool, Rock Royalty Level pool and 2 Vacation Club's pools
Golf: NEARBY
Jack Nicklaus designed course.
Holes: 18
Green Fees: Fee required
Cart Fee: Fee required
Club Rental Fees: FEE REQUIRED.
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Thrilling gaming action in the biggest and best casino around, exhilarating nightlife, tantalizing culinary options, state- of-the-art meeting facilities and rooms worth tweeting about, all infused with our legendary rock and roll vibe. Beach: Beach Volleyball Courts and Beach Soccer
Total Rooms: 1775
Year Opened: 0 Credit Cards: Visa, Master Card
ROOM TYPES
CARIBBEAN DOUBLE SUITE
Caribbean suite includes two double beds, a furnished balcony with tropical views, and a double hydro spa tub. Room also features a private bathroom with double showers, Rock Spa bath amenities, a minibar, complimentary wireless internet, and more.
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN SAND SUITE DOUBLE
Caribbean sand suite includes two double beds, a furnished balcony with tropical views, and a double hydro spa tub. Room also features a minibar, 24-hour room service, a bathroom with double showers, Rock Spa amenities, and more.
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ISLANDER JUNIOR SUITE DOUBLE
Junior suite includes two double beds, a furnished balcony with garden views, and a double hydro spa tub. Room also features a minibar, complimentary wireless internet, Rock Spa bath amenities, and more.
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROCKROYALT CARIBB SANDSTE KING
Suite includes one king bed, a furnished balcony (views vary), and a double hydro spa tub. Rock Royalty accommodations include upgraded amenities, a personal assistant, VIP check-in, access to a private pool/beach area, complimentary massages, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN KING SUITE AI
Suite includes one king bed, a furnished balcony with tropical views, and a double hydro spa tub. Room also features a minibar, Rock Spa bath amenities, complimentary wireless internet, 24-hour room service, and a bathroom with double showers.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN SAND SUITE KING
Caribbean sand suite includes one king bed, a double hydro spa tub, and a furnished balcony with tropical views. Room also includes complimentary wireless internet, 24-hour room service, a minibar, a bathroom with double showers, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
3BEDROOM ROCK STAR SUITE
Suite includes three bedrooms with king beds, a dining room, a living room with a bar, special Rock memorabilia, and a private balcony with stunning ocean views. Suite also features VIP check-in, a personal assistant, and other Rock Royalty amenities.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ISLANDER JUNIOR SUITE KING
Junior suite includes one king bed, a furnished balcony with garden views, and a double hydro spa tub. Room also features a minibar, complimentary wireless internet, Rock Spa bath amenities, 24-hour room service, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
1BD PRESIDENTIAL SIGNATURE STE
Presidential suite includes one bedroom with a king bed, a living area, and a dining room with a half bathroom. Room also features an expansive terrace with tropical/pool views, a private bathroom with a double hydro spa, a minibar, and much more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
2 BEDROOM PRESIDENTIAL SUITE
Two bedroom presidential suite includes one bedroom with a king bed, a second bedroom with two double beds, a living room, and a dining room. Suite also features a double hydro spa tub (in each room), a furnished terrace, a minibar, and much more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN DIAMOND DOUBLE
Guestroom includes two double beds, a furnished balcony, and a double hydro spa tub. Room also features private check-in, exclusive concierge phone service, Rock Spa bathamenities, 24-hour room service, a minibar, and a private bathroom with double
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN DIAMOND KING
Guestroom includes one king bed, a furnished balcony, and a double hydro spa tub. Room also features private check-in, exclusive concierge phone service, Rock Spa bath amenities, 24-hour room service, a minibar, and a private bathroom with double showers.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
2 BEDROOM SIGNATURE FAMILY STE
Family suite includes one master bedroom with a king bed and a double hydro tub, a family room with two double beds and a full bathroom, and a dining room. Suite also includes a balcony with tropical views, Rock Spa and L'Oreal bath amenities, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Hard Rock Hotel & Casino Punta Cana features 1 meal plan options:
All Meals, Drinks & Tips
There are 11 Restaurants at Hard Rock Hotel & Casino Punta Cana:
Dinner In The Sky - Includes 4-course meal, water, beer & wine. Brunch, Lunch, & Dinner will have different menus. Each menu has a vegetarian option. Currently every day only for Dinner at 6:00 PM. It is recommended to arrive 40 minutes before the dinner time slot.
Zen - Asian a la carte - Teppanyaki & sushi
Ice Cone & Deli - Ice cream parlor and snacks
Los Gallos - Mexican cuisine a la carte
Toro - American style steakhouse
The Market - International buffet
Isla - Caribbean cuisine
Pizzeto - Brick-oven style pizza
Ipanema - Brazilian Grill
Bistro Med - Mediterranean bistro
Ciao - Italian fine dining a la carte
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Hard Rock Casino, Rock Spa, 2 beach volleyball courts, Billards, ping pong, table games, Arcade Center, and more.
Nightly Activities & Entertainment:
Theater, casino, and ORO nightclub.
CHILDREN'S PROGRAMS
Kids Club. Three kids pools with water toys and tobogan.
Applicable Ages: 2 to 12 years old.
Program Fees: Complimentary

Children's Facilities
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1045 Recommend
1045 past Apple Vacationers would recommend Hard Rock Hotel & Casino Punta Cana to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 29797reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Hard Rock
SHEILA T.
Feb 01 2019
The hotel was very nice. The rooms were spacious and it was nice to have a hot tub in each room. The food in the cafeteria style areas wasn't great, but wasn't bad. The hotel is very large. I would have asked for something closer to the beach if I would have known how far our room was from the beach. Overall a good vacation though
Customer Rating: 

KEVIN F.
Nov 14 2018
The facility is too large and makes access to dining and an unrestrictive pool an inconvenience.
Customer Rating: 

Honeymoon Punta Cana
MICHAEL S.
Aug 02 2018
Very relaxing resort with lots of options for food and entertainment! If you are lucky to get rooms towards the center of the resort it is easy to get around despite its large size. If you are towards the edges of the resort they have shuttle carts if you need a break from walking.
Customer Rating: 

Hard Rock Hotel and Casino-Punta Cana
DOUGLAS M.
Jul 29 2018
The Hard Rock Hotel and Casino-Punta Cana is a very large resort. It will take you a day or two to master the layout but it has almost everything you can think of. There is a lot of walking or you can take one of the trams that drive the routes throughout the day and night. There is variety in all areas at the hotel from the pools that have activities to somewhat quiet pools, kiddie pools or adult pools. There is plenty of space on the beach and shade is provided too. I noticed the seaweed is raked and picked up every morning making the beach look nice. There is a variety of food and the ways it is served: buffet, order from a menu, room service. The various shows at the theater will meet everyone's likes. Most of the bars were adequately stocked with your favorites and located in handy places. Premium alcohol was included in all-inclusive. Our room was nice and housekeeping did a good job taking care of it.
Customer Rating: 

Mostly good
JAMES A.
Jun 15 2018
For the most part the staff were very good, with a few exceptions where it was clear they were not pleased to serve. Might have given higher marks for cleanliness -- and where are room was concerned, the staff was excellent, but the pool was another story. Lots of trash in the pool. Might have had something to do with the fact that there was an Herbalife convention. Had we known, we'd not have booked that week. The entire feel of the vacation and the resort changed when they arrived. The hotel basically rebranded the grounds with Herbalife logos, flags etc., so that we felt almost like we were intruding on a giant, but private party. There were 3,000 of them, and they did not go unnoticed. One of them threw up in the pool.
Customer Rating: 

Amazing vacation.
JORDAN P.
Jun 02 2018
Hard rock Punta Cana is top notch. Spending a ton of time around the world at resorts it’s hard to beat the service and food/drinks at the hard rock. Really amazing time!
Customer Rating: 

Loved the Hard Rock Hotel
JULIE R.
May 23 2018
Just returned from a 6 night stay at the Hard Rock. The place is beautiful-it is huge but manageable. We stayed in Building 2A which is perfectly positioned by our favorite pool and a great restaurant. They accommodated our request to be in this building at check in which was appreciated. The rooms are very spacious and clean. The food is above average in most places and absolutely delicious in a few of our faves. There is no shortage of things to do which was great in combination with doing absolutely nothing except relaxing which was our goal. Staff is friendly and helpful. We will definitely come back!
Customer Rating: 

Spring Break Madness
CHRISTOPHER B.
Apr 12 2018
The Hotel sold its soul to host hundreds of drunken, loud, obnoxious 18 year olds. It took over an hour to check in and there was no sense of urgency. I got no more than 2-3 hours of sleep each night as the halls were filled with screaming drunk teenagers. The staff did not care! My daughter's luggage was lost and the staff at the hotel laughed as they charged me $30 for tampons, $5 for a cheap toothbrush and $10 for a plastic comb. I would not return if you were paying me.
Customer Rating: 

LORI T.
Mar 01 2018
This is a beautiful resort with many perks, especially if you are a golfer. We stayed from February 9th-16, 2018. The weather was beautiful but very windy. There were red flag warnings every day during our stay so swimming in the ocean was not possible. We upgraded to the Double Diamond package expecting the better views but were surprised to find our view was a manicured jungle. Unless you are planning on staying in the Rock star or Presidential suites, you have no view of the ocean. We had my 10 year old son with us and of course he wanted to be in the pools all day, of which there are many. The three pools that were closest to our room were for exclusive members only, or timeshare purchasers. The nearest pool that we were able to use was a ten minute walk from our room. Don't get me wrong, this place was beautiful and there were many activities day and night, but it seemed that everything we wanted to do was a minimum 10-15 minute walk or we had to wait for a golf cart "taxi" to make a stop nearby. If you are a golfer, gambler, timeshare owner or do not have impatient children, this is definitely the place for you. We had a good time, the place was clean and the weather was beautiful compared to winter in Minnesota. Based on the enormous size and lack of views, we will probably not go back to the Hard Rock in Punta Cana.
Customer Rating: 

Wonderful experience!
AMY B.
Feb 16 2018
Had a great time! Would definitely recommend.
Customer Rating: 

Hard Rock Hotel & Casino Punta Cana
LORI P.
Aug 04 2017
Our only complaint is that the first three nights we didn't sleep... the A/C rattled and vibrated all night! We complained for three days, they tried to fix it everytime to no avail. Finally our terrific guys at guess services found another room for us! They were the best! Other than that, our stay was perfect! The staff there was so friendly and genuinely were happy to see us everyday.
Customer Rating: 

TripAdvisor Traveller Reviews
CT Travelers
Navigator67517326216,
Thu Mar 14 15:19:36 EDT 2019
The hotel was excellent. The cuisine at all the restaurants was great. There were several pools which allowed for available seating near pool. The rooms were extremely clean and staff was very professional.

Nice place, not quite 5 stars
wmyles2018, Oakton, Virginia
Thu Mar 14 14:31:37 EDT 2019
This place is beautiful, modern and clean. The smoking in general areas can be off-putting. This is not really a great place for kids. The food was very good, but the main complaint everyone seems to have is the cost. It is pricey to the point that is is gauging. No need for this. It creates a negative experience. I went to the pool really early, but if you don't you will NOT get a seat. Too many people save seats and don't return for hours. Very inconsiderate. Restaurant service is average, food above average. Rooms gorgeous. I was in the East tower.

Underwhelming Food. Bummed!!!
valf1128,
Thu Mar 14 14:24:07 EDT 2019
The property is gorgeous. The service was top notch. The rooms were huge! The food plain out SUCKED. So bummed!! We do all inclusive resorts in the Caribbean every spring break w my husband and 2 kids. We know it’s not going to be a 5 star culinary experience...but the Hard Rock Punta Cana took it down to another level. Here’s what we experienced: Day 1: Brazilian Steak House - lacking flavor, meat dry not exciting at all Day 2: Reservation at 8 pm, Zen (hibachi) approx hour wait. My 8 yr old couldn’t wait any longer so we had to go to The Marketplace buffet. The buffet was TRASHED and we barely got waters and no service from the wait staff Day 3: 45 min wait everyday for pizzas at the Central pool. Central pool has tortilla chips and nacho cheese out of a pump like you’d get at a gas station. Fried Fish, Chicken Strips, French Fries, Fried Pork something. The Barbacoa has some meats my husband and daughter liked but NOTHING healthy or fresh that I liked to eat. No vegetables anywhere accept buffets for lunch. Dinner at Isla: supposed to be a seafood restaurant. It was slop. They must’ve mass produced our food hours ahead and spooned our meal out w a ladle when we ordered it. Obv not cooked fresh when ordered. Are 2 bites each and left and got pizza Day 4: 300+ College Spring breakers arrived...families no longer could be in the Central pool. Dinner: Zen. We got in and had a ton of fun! Yum. Day 5: College Spring Breakers still there so we picked another pool. Dinner: Toro Steakhouse. Not bad, eatable. Both amazing like you’d find in a US steakhouse. Day 6: College SpyBreakers still here. Dinner: Ciao. Awesome our fav place we ate all vacation! Great ambiance service and extras. We had a blast We literally felt like we were “eating just to eat” for each meal. Hungry... just get something in so we can move onto something else. We didn’t let the food ruin our trip. We are positive people and still had a blast and make the best of the situation!! We love Hard Rock Cancun their food is 10,000000000 x better than here. We won’t come back to Punta Cana which is a bummer Bc the resort is so beautiful but will for sure keep going to Cancun!! Thought I would share!! Cheers! Val

Lovely Hotel - fabulous holiday
Gail111972, London, United Kingdom
Thu Mar 14 11:12:16 EDT 2019
Stayed at the hotel in last summer. Resort is very well laid out and the staff work extremely hard to keep grounds and public areas immaculate. Plenty to do it with lots of activities and a fabulous atmosphere at the pool parties which were a highlight of our stay as such a departure from what we are used to. Yes it is all inclusive but no one abuses it. PAll the staff greet you with a smile and try to help. Beach is beautiful and whether at pool or beach we never struggled to find 4 well positioned sun beds. We did have some issues with the food however I spoke with Felix and Yenrry and they did everything possible to make my family’s stay perfect and memorable. They were attentive and worked hard to ensure we had a fabulous holiday. Highly recommend the steak house, best meals of the holiday. Would have written review sooner but due to family bereavement and sickness I didn’t get around to it.

Great amenities, poor quality food.
Compass47411271072, New York City, New York
Thu Mar 14 07:34:41 EDT 2019
All the facilities at Hard Rock are clean, modern, and worth what you pay for. The quality of the food is complete opposite. It's mostly frozen or canned from the sea food and fruit. Even the guacamole is frozen. The drinks are okay. They don't provide the same alcohol in all the same areas. You have to scope out the different bars for the good stuff.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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