Cancun

Grand Sunset Princess All Suite Resort


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All Inclusive    

2018 Exceptional Values
Honeymoon: Fruit plate, bottle of sparkling wine, nightly turndown service, room with king bed (based on availability), and souvenir photo.

Complemented by natural surroundings of fascinating beauty, this impressive resort is located along a pristine white sand beach in Playa del Carmen and offers an unforgettable 24-hour all-inclusive vacation experience. The resort offers 672 well-appointed junior suites.

Fine dining is plentiful at Grand Sunset Princess All Suites Resort & Spa. Seven a la carte restaurants feature Mexican, Italian, Asian, seafood, and more, along with two plentiful buffets.

Perfect your swing with a game of tennis, or work out in the fully equipped fitness center. Enjoy the included non-motorized watersports or partake in the daily activities poolside. There are 12 pools including eight main pools and four kids' pools. Kids also have their very own mini-club, and the teen club provides fun from 4pm until 11pm.

The sports bar is open 24 hours, plus nine bars perfect for mingling with fellow vacationers. Entertainment is never in short supply! For adults looking to dance into the night, the disco serves domestic and international drinks into the early hours of the morning.

Find more information about Princess Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Address: KM 295 CTRA. FEDERAL ANCUN-
SOLIDARIDAD, QUINTANA ROO
QR

MX
Local Phone: 011529848773500
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Meeting Rooms
Physician on Call
Pools
Number of Pools: 12
Outdoor Pools: 12     
Swim-up Bar
Includes eight main pools some with internal jacuzzi and four pools for kids.
Golf: NEARBY
Holes: 18
Water Sports on Site
Scuba: Additional Charge
Health Club / Spa
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Beach:
Total Rooms: 674
Year Opened: 2007 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Chill Out Beach Club w/additional ($) for all guests. DLX JRS POOL requires min age of 13 +. Junior Suite room with additional ($) on 2 restaurants; Seafood and Gourmet. Must be at least 18 years of age to check-in
ROOM TYPES
DELUXE JUNIOR SUITE SWIM
1 king or 2 double, ground level, terrace with pool view, adults only 13+ years, area with sofa, table, 2 chairs, coffeemaker, minibar, bath with jacuzzi and shower, hairdryer, iron, iron board, laptop size safe $, Satellite TV, access direct to pool.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE
457 sq ft, 1 King or 2 double beds, Balcony, bathroom with shower. When booked in this room category, there is an extra charge at 3 of the a la carte restaurants.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
VILLA LAGUNA SUITE
770 sq. ft., King bed, Living area, Balcony, Bathrm w/jacuzzi & shower, Aromatherapy for room, Free 1 day Spa package (30 min. massage, facial, pedicure)-min 4nts, Daily newspaper. Platinum amenities.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DELUXE JUNIOR SUITE
538 sq ft, 1 King or 2 double beds, Balcony, full bathroom with Jacuzzi. Sofa in sitting area.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
PLATINUM SUITE
753 sq. ft., King or 2 doubles, Balcony or terrace with jacuzzi, Living room, Bathrm with jacuzzi, Plasma TV, 1 Water Circuit at spa-min 4 nights, Internet, Room service, Bathrobes/slippers. Platinum amenities.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DINING
Grand Sunset Princess All Suite Resort features 1 meal plan options:
All Meals, Drinks & Tips
There are 12 Restaurants at Grand Sunset Princess All Suite Resort:
Chill Out Beach Club - Serves Thailand cuisine. Dress Code: Informal elegant. Located on the beach. This restaurant is not included in AI for any guest.
Green - Air conditioned international buffet restaurant. Open for breakfast (7:00am to 10:30am), lunch (12:30pm to 3:00pm) and dinner (7:00pm to 11:00pm). Located at the Grand Riviera Princess. This is a non-smoking restaurant.
La Hacienda - A la carte Mexican restaurant. Open for dinner from 6:00pm to 11:00pm. Air conditioned. Dress Code: Informal elegant. Located in front of the central court. This is a non-smoking restaurant.
Miso - Asiatic a la carte restaurant. Open from 6:00pm to 11:00pm. Air conditioned. Dress Code: Informal elegant. Located in front of central court.
Mama Mia - A la carte Italian restaurant. Open for dinner from 6:00pm to 11:00pm. Air conditioned. Dress Code: Informal elegant. Located in front of the central court. This is a non-smoking restaurant.
Le Fieur - International Gourmet a la carte restaurant. Open for dinner from 6:00pm to 11:00pm. Air conditioned. Dress Code: Informal elegant. Locatedin front of central court. This a non-smoking restaurant. Not included for Junior Suite category.
Las Olas - A la carte Seafood restaurant. Open for dinner from 6:00pm to 11:00pm. Air conditioned. Dress Code: Informal elegant. Located in front of the pool. This is a non-smoking restaurant. Not included for Junior Suite.
La Fondue - Swiss Tematic a la carte restaurant. Open for dinner from 6:00pm to 11:00pm. Air conditioned. Dress Code: Informal elegant. Located in front of pool. This is a non-smoking restaurant.
La Vaqueria - A la carte Grill restaurant. Open for dinner from 6:00pm to 11:00pm. Air conditioned. Dress Code: Informal elegant. This is a non-smoking restaurant. Located in front of the central court.
La Tortuga - Air conditioned international buffet. Open for breakfast (7:00am to 10:30am) and lunch (12:30pm to 3:00pm). Located at the Sunset pool. This is a non-smoking restaurant.
Orange - Air conditioned international buffet restaurant. Open for breakfast (7:00am to 10:30am), lunch (12:30pm to 3:00pm) and dinner (6:00pm to 10:00pm). This is a non-smoking restaurant.
Negresco - Air conditioned international buffet restaurant. Open for breakfast (7:00am to 10:30am). Located at the Riviera pool. This is a non-smoking restaurant.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daytime organized activities. Non-motorized water sports
Nightly Activities & Entertainment:
Nightly entertainment at the Princess Theater, Disco, (entrance & drinks included).
CHILDREN'S PROGRAMS

Applicable Ages: 4-12 years old

Babysitting Fee: $$$$
Teen Club--13-17 (4-11 pm)

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
5057 Recommend
5057 past Apple Vacationers would recommend Grand Sunset Princess All Suite Resort to their friends and family
TripAdvisor Web Reviews
Based on 10215reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
No Regrets!
JaneSeesWorld, Vancouver, Canada
Tue Oct 09 22:22:56 EDT 2018
We got a really good deal for this trip, so we came with very low expectations. This is our second AI resort, with the previous one being our wedding resort in Negril, Jamaica, with premium beach, resort, and price tag. This one was 2.5x cheaper, so whatever it might be, we told ourselves we wouldn't be too bothered. Booked at the end of July, and knew about the seaweed deal. Hoping it would be gone by the time we arrived at the end of Sept, but not so. We found the seaweed to be manageable. There were some on the shore, not very photogenic, but just stepped over it, and walk into the ocean. Still some more seaweed, just have to walk or swim a bit further into the ocean, and it got much better. Towards the end of our stay, you could actually swim in blue water, but not crystal clear, if you walked a bit further out. The one thing that really surprised us about the beach/ocean at this resort, was how far out into the ocean you could walk, as the ocean floor was covered in fine sand and not very deep. My toddler and I enjoyed the waves that came crashing into us, as they were not big, but big enough to make a splash. The beach was nice. Plenty of sun, plenty of shade, plenty of music, plenty of peace, plenty of activities by the entertainment team for you to gawk at. A little bit of everything for everyone. The beach loungers were all kind of used or stained. But, just put a towel on it. Food. The buffet had food, enough to get you full. Quality ingredients and products. The food was lacking, but they use quality ingredients. The problem we had was at the restaurants that needed reservations, more effort was put into making each dish. But the buffet, it just seemed like they put no effort in, therefore wasting all these quality ingredients. If you like salad, cheese, deli meat, cakes, those were all very good. But anything cooked at the buffet, we thought they were lackluster. Our favourite restaurant was the Italian. We ordered pasta, pizza, and steak. Everyone's dish was thoroughly delicious. The Asian one, the teppanyaki was delicious, but the other section off the menu, the food was not good. Maybe because I'm Chinese. The Mexican and the steak house were average, and not worth going. We actually went to the buffet after because we wanted to see if there was better food than what we just had. Atmosphere was great and positive at this resort. We loved the architecture, the decor, the plants, the animals, and the vibe at the resort. It's not as laid back, but it's not snooty either. Some of the staff were more friendly than others. The servers try very hard to earn a tip from you. The level of service at the reservation-only restaurants were top notch. We tipped everywhere we went, even though this was not the custom where we are from. We did not feel the need to have our room cleaned everyday, so one day we left the "do not disturb" sign on our door. The next day, my husband was suffering from upset stomach, so he especially did not want anyone to disturb him. A cleaning lady knocked on the door, and my husband said no, and pointed to the sign. The lady said repeatedly "no cleaning 2 days, no." She would not give up, so my husband called the front desk and asked if there was a rule that the room must be cleaned every x number of days. No such rule according to the front desk. The same lady knocked on our door the day of checking out at 8:30am to clean the room. Our transport to the airport did not leave until 1:30pm, so we were not in a rush to leave our room quite so early in the morning. That was the only negative experience we experience with a member of the staff. Would we go back? Everyone in my party of 4 adults agreed we would not. We all had a great time, but would like to try something new. Perhaps we would find another great deal at another resort. This was our first time to Mexico, so we are open to try others, and I'm sure there are other resorts that would impress us in the same way or another. My parents loved the pool. My toddler and I loved the coatis, lounging on the beach, and nightly entertainment. Highlights were the Horror show on one of the nights, and the Friday night buffet if you love seafood.

Great week!
123Crystal123, Denver, Colorado
Mon Oct 08 13:02:46 EDT 2018
We just returned from an amazing week! The resort is huge, but they have a cart to take you to the beach or pools if needed. The place is amazing! The food is wonderful and there are so many options to chose from. I am gluten intolerant and I had no trouble finding options to eat. We never tired of the selections. The service is so great, everyone works so hard! Please be sure to tip! Roberto is a great waiter. All the people are so nice and helpful. The live music nightly is such a treat. Drinks before dinner in the lounge was wonderful. There are so many pools, you can choose the party pool or quiet one. The rooms are so clean and accommodating. They call you everyday to see if everything is ok. Our lady went out of her way to make us happy. She left us extra coffee when asked. She left flowers and other nice touches. We tipped her for her efforts . The grounds are immaculate and so beautiful! The beach is smaller and the seaweed is a problem right now. Mother Nature, not the resorts fault. But still so nice. Watch out for the wild monkey /raccoon things. Do not fed them. There is so many, and they are a little aggressive. They jumped in our food plates at the beach . They have got used to people feeding them. They are all over. The cats are sweet and nice. They sleep in the Mayan statues on the grounds, so sweet. Nice addition . It was the best resort we have been to in a long time. Such a great week! Thanks!

Amazing vacation
Jelka H, Edmonton
Mon Oct 08 09:59:58 EDT 2018
The Grand Sunset Princess resort was amazing! It is a large resort with so many amenities. The staff are incredible. Grounds are beautiful and manicured. We stayed in the Platinum area. Rooms were spacious and clean. Israel and Wendy from concierge were always smiling and went the extra mile for all our needs and then some. A great big shout out to our main waiter and waitresses from the Platinum bar Abdiel, Marisela and Carina you made our vacation so memorable. I am going to miss you most of all. Your on resort bus driver Bernie who always greeted us with a smile and knew us by name. They made you feel like “familia”. The people in Mexico and on this resort were so accommodating and friendly. You will not be disappointed. I cannot wait to go back and bring my whole family and friends to experience Mexico on this resort. A great big thank you from my husband Jeff and myself.

Good hotel.
brittanymcdonald16, Gore, Canada
Mon Oct 08 07:15:01 EDT 2018
Over all it was a good experience. For the a la carte restos i only enjoyed one which was the le fleure. The steak house was grosse. I was served a micowaved chicken breast with no sause and a cold baked potato. The beach was alright alot of coral though but that is out of the hotels control. What i didnt enjoy was there was alot of childern screaming at 3 am often.. Also i was close to the beach and at night the only bar was near the lobby which was a far walk. Over all though it was a good resort, food alright, rooms super clean , mini bars always stoked, beds a little hard but not the end of the world, and beautiful vegetation on resort.

Best Resort in Rivera Maya!!!
James R,
Sun Oct 07 20:47:44 EDT 2018
My wife and I took a trip back to Mexico for a post 1st year of Medical School trip. We traveled here for our honeymoon and had a great time and wanted to come back. WE WERE SO GLAD WE DID!!! We stayed at another resort for our honeymoon but we found this place via BookIt.Com and really lucked up. From the moment we arrived on the resort, we were treated with the utmost respect and care. We were treated like family. Everyone was so nice and polite. We ended up staying in a room with a King bed i believe. We were on the Sunset side the other end of the resort was the Riviera side. We had a ball. We were on the third floor so we had the awesome rooftop overlooking the pool with the bamboo top (from the outdoor patio area). We were right next to a pool so we spent a lot of time there. We were also next to one of the buffets that we found out on our last day was open all day (we walked to the front of the hotel for all of our meals which was fine because we ate so much). The food was so incredibly amazing that we never actually made reservations for any of the restaurants. The buffet was hands down amazing and they had a different menu every day. One day was French and the next was Spanish. In addition to the Mexican dishes and some American dishes that were at each meal. The best all inclusive food we have had in Mexico. Our room was also in one of the buildings closest to the beach so the walk to the beach was not bad at all. The beach was another point. They had cabanas and seats with palm trees that you could sit at (we would get out late so would not really use them too much) They also cleaned the beaches every morning. We also got massages while we were here. We got the couples massage and it was amazing. After the massage you get all access to the indoor pool and spa area. On our last day we took a trip to downtown Playa Del Carmen and only paid 4 bucks a person i believe for round trip.We will most definitely be back here. We HIGHLY recommend this resort for anyone looking in the Cancun/Playa Del Carmen/Tulum area.



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