Home > Mexico > Cancun > Grand Sunset Princess All Suite Resort
Cancun

Grand Sunset Princess All Suite Resort


Email | Share |
All Inclusive    

Exceptional Values!
Honeymooners: Fruit plate, bottle of sparkling wine, nightly turndown service, room with king bed (based on availability), and souvenir photo for couple.

Complemented by natural surroundings of fascinating beauty, this impressive resort is located along a pristine white sand beach in Playa del Carmen and offers an unforgettable 24-hour all-inclusive vacation experience. The resort offers 672 well-appointed junior suites.

Fine dining is plentiful at Grand Sunset Princess All suites Resort & Spa. Seven a la carte restaurants feature Mexican, Italian, Asian, seafood, and more, along with two plentiful buffets.

Perfect your swing with a game of tennis, or work out in the fully equipped fitness center. Enjoy the included non-motorized watersports or partake in the daily activities poolside. There are 12 pools including eight main pools and four kids' pools. Kids also have their very own mini-club, and the teen club provides fun from 4pm until 11pm.

The sports bar is open 24 hours, plus nine bars perfect for mingling with fellow vacationers. Entertainment is never in short supply! For adults looking to dance into the night, the disco serves domestic and international drinks into the early hours of the morning.

Find more information about Princess Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Address: KM 295 CTRA. FEDERAL ANCUN-
SOLIDARIDAD, QUINTANA ROO
QR

MX
Local Phone: 011529848773500
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Meeting Rooms
Physician on Call
Pools
Number of Pools: 12
Outdoor Pools: 12     
Swim-up Bar
Includes eight main pools some with internal jacuzzi and four pools for kids.
Golf: NEARBY
Holes: 18
Water Sports on Site
Scuba: Additional Charge
Health Club / Spa
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Beach:
Total Rooms: 674
Year Opened: 2007 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Chill Out Beach Club w/additional ($) for all guests. DLX JRS POOL requires min age of 13 +. Junior Suite room with additional ($) on 2 restaurants; Seafood and Gourmet. Must be at least 18 years of age to check-in
ROOM TYPES
PLATINUM SUITE
753 sq. ft., King or 2 doubles, Balcony or terrace with jacuzzi, Living room, Bathrm with jacuzzi, Plasma TV, 1 Water Circuit at spa-min 4 nights, Internet, Room service, Bathrobes/slippers. Platinum amenities.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DELUXE JUNIOR SUITE SWIM
1 king or 2 double, ground level, terrace with pool view, adults only 13+ years, area with sofa, table, 2 chairs, coffeemaker, minibar, bath with jacuzzi and shower, hairdryer, iron, iron board, laptop size safe $, Satellite TV, access direct to pool.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE
457 sq ft, 1 King or 2 double beds, Balcony, bathroom with shower. When booked in this room category, there is an extra charge at 3 of the a la carte restaurants.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
VILLA LAGUNA SUITE
770 sq. ft., King bed, Living area, Balcony, Bathrm w/jacuzzi & shower, Aromatherapy for room, Free 1 day Spa package (30 min. massage, facial, pedicure)-min 4nts, Daily newspaper. Platinum amenities.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DELUXE JUNIOR SUITE
538 sq ft, 1 King or 2 double beds, Balcony, full bathroom with Jacuzzi. Sofa in sitting area.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DINING
Grand Sunset Princess All Suite Resort features 1 meal plan options:
All Meals, Drinks & Tips
There are 12 Restaurants at Grand Sunset Princess All Suite Resort:
Le Fieur - International Gourmet a la carte restaurant. Open for dinner from 6:00pm to 11:00pm. Air conditioned. Dress Code: Informal elegant. Locatedin front of central court. This a non-smoking restaurant. Not included for Junior Suite category.
Las Olas - A la carte Seafood restaurant. Open for dinner from 6:00pm to 11:00pm. Air conditioned. Dress Code: Informal elegant. Located in front of the pool. This is a non-smoking restaurant. Not included for Junior Suite.
La Fondue - Swiss Tematic a la carte restaurant. Open for dinner from 6:00pm to 11:00pm. Air conditioned. Dress Code: Informal elegant. Located in front of pool. This is a non-smoking restaurant.
La Vaqueria - A la carte Grill restaurant. Open for dinner from 6:00pm to 11:00pm. Air conditioned. Dress Code: Informal elegant. This is a non-smoking restaurant. Located in front of the central court.
La Tortuga - Air conditioned international buffet. Open for breakfast (7:00am to 10:30am) and lunch (12:30pm to 3:00pm). Located at the Sunset pool. This is a non-smoking restaurant.
Orange - Air conditioned international buffet restaurant. Open for breakfast (7:00am to 10:30am), lunch (12:30pm to 3:00pm) and dinner (6:00pm to 10:00pm). This is a non-smoking restaurant.
Negresco - Air conditioned international buffet restaurant. Open for breakfast (7:00am to 10:30am). Located at the Riviera pool. This is a non-smoking restaurant.
Chill Out Beach Club - Serves Thailand cuisine. Dress Code: Informal elegant. Located on the beach. This restaurant is not included in AI for any guest.
Green - Air conditioned international buffet restaurant. Open for breakfast (7:00am to 10:30am), lunch (12:30pm to 3:00pm) and dinner (7:00pm to 11:00pm). Located at the Grand Riviera Princess. This is a non-smoking restaurant.
La Hacienda - A la carte Mexican restaurant. Open for dinner from 6:00pm to 11:00pm. Air conditioned. Dress Code: Informal elegant. Located in front of the central court. This is a non-smoking restaurant.
Miso - Asiatic a la carte restaurant. Open from 6:00pm to 11:00pm. Air conditioned. Dress Code: Informal elegant. Located in front of central court.
Mama Mia - A la carte Italian restaurant. Open for dinner from 6:00pm to 11:00pm. Air conditioned. Dress Code: Informal elegant. Located in front of the central court. This is a non-smoking restaurant.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daytime organized activities. Non-motorized water sports
Nightly Activities & Entertainment:
Nightly entertainment at the Princess Theater, Disco, (entrance & drinks included).
CHILDREN'S PROGRAMS

Applicable Ages: 4-12 years old

Babysitting Fee: $$$$

Teen Club--13-17 (4-11 pm)

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
4053 Recommend
4053 past Apple Vacationers would recommend Grand Sunset Princess All Suite Resort to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6757 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Very relaxing, food could be better
jjrh329, Long Beach, New York
Thu Feb 04 09:30:12 EST 2016
I stayed here for the week of Thanksgiving with my Fiancee. We came in with the mindset that we were just going to relax and not do any excursions, which was fine with both of us. Upon arrival, we arrived a bit before our room was ready, so we stowed our bags in the front, grabbed our wrist bands, and headed to the beach. The grounds are very nice and well-maintained. Our room was a junior suite with pool access from our room. It was great! My only complaints: - The pillows were very hard and the beds were lackluster at best. We did not sleep well at all, and i'm a very heavy sleeper. - The food overall was what you'd expect from an all-inclusive, but below par. The steakhouse was pretty bad. My medium steak was brought out rarer and rare and they had to take it back twice to get it right. The restaurants are not authentic overall, so i'd recommend spending most nights at the buffet. My advice, stay far away from the main pool with the DJ and the swim up bar. We wanted to stay close to that at first, but we wouldn't have had any peace and quiet. Overall, a good experience, but I probably would not stay there again. More>

Two weeks of Relaxation!
Richard W, Essex, Canada
Thu Feb 04 08:04:39 EST 2016
Family vacation with daughter, son in law, and 5 year old Grandson. Resort is quite big, with a lot of walking, which is good to burn off the Great food supplied by all venues. Everyone was friendly and accommodating. Rooms were well kept and clean. Entertainment was Good especially the Brake Dance Team. The resort is well kept, and crews of workers are always maintaining the property. The beach is OK One thing that they can do, is control the population of the Mexican Racoons as they call them. Rick & Mary Watson Essex ON More>

Shanghaied in Playa del Carmen
Wolfski62, Appleton, Wisconsin
Wed Feb 03 20:18:12 EST 2016
We were first time visitors to Mexico and the Grand Sunset. As we stood in line to check in, a woman, with a clipboard in her hand and wearing a uniform that we thought was part of the hotel staff, set an appointment for the following morning for us that we thought was for scheduling excursions. What we actually were scheduled for was a sales pitch by Royal Holiday to buy into their vacation ......whatevers. The experience we had as we tried to leave the office on two different occasions was very unsettling and got our vacation off to a negative start. I actually sent my wife out of the office, to go back to our room and one of the salespeople ran after her and brought her back in. Our room - we had requested a king (months in advance) and were put in a double. It took three days to finally get the right room. The first room smelled of mildew but the second room was awesome. The actual staff was great, other than being unwilling to put the Denver/Green Bay game on the big screen despite the desire of the majority of the customers. The food was above average. The a la carte restaurants had the best food and the buffets were ok. I wish I had discovered the microwaves sooner. More>

Amazing place to say goodbye to my 20s
Katherine M, Ottawa, Canada
Wed Feb 03 08:22:49 EST 2016
I don’t usually write reviews, however I wanted to contrast the negative reviews on here, because I truly feel like those who had a bad stay were the exception and certainly not the norm. I traveled to the GSP the week of January 25th to February 1st. I went for my 30th birthday with my boyfriend, sister and her boyfriend. I personally felt that the service was exceptional. The staff was very professional and hard working at this resort. Perhaps those who felt they had a negative experience with the staff mistook their professionalism, for unfriendliness… I’m not sure. The landscaping was perfect and so well maintained. There was always staff maintaining the greenery and cleaning, always cleaning! Whether it was the walkways, or the pool areas, this was such a positive reflection of the cleanliness and again, the hard working staff at GSP. We all loved the array of animal life walking around, many iguanas, cats, coaties (these are what they refer to as the Mexican racoon, adorable) and even spider monkeys walking around. It was amazing. The pools were very beautiful and plentiful, the beach was so gorgeous and you could walk for quite some time. We were always able to find chairs on the beach, the burger bar on the beach tasted exactly like Harvey’s burgers, so if you like those… you will be in heaven! We all really enjoyed the buffet, preferred it even to some of the a la carte restaurants. There was such a selection of pretty much anything you could think of. The fruit selection was gorgeous, many healthy options if you didn’t feel like pigging out. We all absolutely loved the coffee, had a natural chocolate flavour to it. The cooking show at Miso was such a great time, the chef gets everyone in the table involved and the food was amazing and fresh. I wish I could remember the chef’s name… Ajbo? He was so entertaining. The house beers were Dos Equis and Heineken, not too shabby! We unfortunately didn’t make it to any of the night shows; we did however dance on our last night (Sunday) to the Cuban band. They were great. We did two day trip to Playa Del Carmen for some shopping, and I highly recommend that. Really great restaurants and shops. Our room was cleaned around the same time every day; our fridge was always restocked with plenty of water, beer and soft drinks. We never had to request this service. I noticed a few people commenting on the floors being slippery…most resorts have marble floors… so I am not sure why this was a surprise to anyone. Its standard and beautiful! I would certainly visit this resort again in the future, I like to try new places, however I know I will be guaranteed a great time here. More>

another great vacation
ElissaClaire, North Vancouver, BC, Canada
Tue Feb 02 18:07:06 EST 2016
I had another great vacation at the Grand Sunset Princess Resort. Last time was March 2015. This visit I was there for a week January 16-23, 2016, and my package was booked thru Sunwing. All the staff around the resort were super friendly, although those I encountered servicing tables at all buffet locations could stand to learn a bit in service. Not sure if it was because I was traveling solo, but table service all around at any buffet meal (including snack bar buffets on both Sunset and Riviera sides, plus dinner buffets) were mostly lacking. Exception to this lack of table service would be Paulina in the Sunset Buffet - she was attentive, and very service-oriented. I left a tip at all meals regardless of service received, but truly thought Paulina specifically deserved it. Highlight was an employee named Eduardo who drove the trolley around the resort daytime. Eduardo was a delight, very enthusiastic and so helpful to those asking questions about the resort. He was like a personal concierge, offered up information, and without a doubt is their most valued employee from my perspective. My room was 3220 … 3rd floor. A deluxe junior suite, which had a Jacuzzi tub and was the only room option for my package when I booked thru Sunwing. I would have been content with a regular suite without a Jacuzzi tub as I don’t spend a lot of time in my room on vacation. I emailed the hotel ahead of arrival asking for a room near 3127 which I had last vacation there on the 2nd floor and over looking the pool. I received a room on the 3rd floor this trip, in that same area overlooking the pool, this is in the building at the end next to Platinum area. The first evening I was there, I called around 10pm for a blanket, and within 10 minutes someone delivered 2 blankets to my room, and another 15 minutes later someone called to ensure I received my blanket – great follow up from their staff. My room was serviced daily and I left a tip on my bed (some people I met said if you leave a tip on the nightstand the attendant will not take it so reminder that you need to leave it on the bed), and 3 times during my week I also received turndown service in the evening, with the chocolates on my pillow and used towels replaced. My mini bar was serviced every few days, and I did leave a note in Spanish along with a tip a few times asking for extra water and received 4-5 bottles those days. Only negative I can say about my room and this trip, is that having a room on the 3rd floor includes lovely building overhang which adds to the décor, but also attracts birds and my balcony ledge was constantly covered with bird droppings and birds hanging out, very rude and a deterrent from wanting to sit outside. Also, the overhang blocks a fair amount of daylight from entering the room so it wasn’t as bright even daytime in the room. These things were not enough of an impact to request changing rooms, but if you are a balcony person then I suggest not having a 3rd floor room. Loved my 2nd floor room last trip, no bird stuff and room was nice and bright. Water in the pools was much cooler than my last visit in March. But definitely tolerable for a wimp like me once in the water. The evenings were cool and warranted a sweater most nights, so likely the outside temperature in January factored in to the daytime pool temperatures this time of year. Weather was a mixed bag the week I was there, with several days of sun, lots of clouds, and an afternoon full of rain. I’ve had much better, and also much worse in the Mayan Riviera in past January trips. It was the relaxing atmosphere of the resort, great food, and the mental break from work that made up for the less desirable weather some days. I enjoyed walking on the beach, but preferred sitting at a pool during the day. As for the food … I enjoyed the variety of the buffets, especially during dinner. I’m a picky eater and always found many things to enjoy. I left full every meal. I’m usually a papaya gal, but their kiwi was SO sweet and delicious, I was in heaven. I found it very quick and easy to make restaurant reservations, walked right up to the lady at her desk and there was only 1 person ahead of me both times I went. If you go to the Grill for dinner, be warned that portions are large – my T-bone steak was the size of my dinner plate, and the appetizer caesar salad with chicken includes a full chicken breast. Delicious but filling and wasn’t able to finish those dishes. Also felt like the Grill restaurant was a bit loud for a dining environment. I was booked in to eat at a few other restaurants during my stay, but cancelled the bookings as I enjoyed the dinner buffet offerings and also not having to live by a watch. Would I return to this resort? YES, definitely would return. But also open to trying new resorts. I love how this resort is so huge that you don’t feel the need to leave if you don’t want to. Can just stay put, do everything, or do nothing. The size of the resort, friendliness of staff, and the number of pools is a feature that made me want to return again this year. As I didn't check on emails during my vacation, I cannot comment first hand on the WiFi at the resort. Thru others, I haven't heard good things about internet access, but did hear that the resort is working on it. More>



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating