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Grand Sunset Princess All Suite Resort


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All Inclusive    

Exceptional Values!
Honeymooners: Fruit plate, bottle of sparkling wine, nightly turndown service, room with king bed (based on availability), and souvenir photo for couple.

Complemented by natural surroundings of fascinating beauty, this impressive resort is located along a pristine white sand beach in Playa del Carmen and offers an unforgettable 24-hour all-inclusive vacation experience. The resort offers 672 well-appointed junior suites.

Fine dining is plentiful at Grand Sunset Princess All suites Resort & Spa. Seven a la carte restaurants feature Mexican, Italian, Asian, seafood, and more, along with two plentiful buffets.

Perfect your swing with a game of tennis, or work out in the fully equipped fitness center. Enjoy the included non-motorized watersports or partake in the daily activities poolside. There are 12 pools including eight main pools and four kids' pools. Kids also have their very own mini-club, and the teen club provides fun from 4pm until 11pm.

The sports bar is open 24 hours, plus nine bars perfect for mingling with fellow vacationers. Entertainment is never in short supply! For adults looking to dance into the night, the disco serves domestic and international drinks into the early hours of the morning.

Find more information about Princess Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Address: KM 295 CTRA. FEDERAL ANCUN-
SOLIDARIDAD, QUINTANA ROO
QR

MX
Local Phone: 011529848773500
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Meeting Rooms
Physician on Call
Pools
Number of Pools: 12
Outdoor Pools: 12     
Swim-up Bar
Includes eight main pools some with internal jacuzzi and four pools for kids.
Golf: NEARBY
Holes: 18
Water Sports on Site
Scuba: Additional Charge
Health Club / Spa
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Beach:
Total Rooms: 674
Year Opened: 2007 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Chill Out Beach Club w/additional ($) for all guests. DLX JRS POOL requires min age of 13 +. Junior Suite room with additional ($) on 2 restaurants; Seafood and Gourmet. Must be at least 18 years of age to check-in
ROOM TYPES
DELUXE JUNIOR SUITE SWIM
1 king or 2 double, ground level, terrace with pool view, adults only 13+ years, area with sofa, table, 2 chairs, coffeemaker, minibar, bath with jacuzzi and shower, hairdryer, iron, iron board, laptop size safe $, Satellite TV, access direct to pool.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE
457 sq ft, 1 King or 2 double beds, Balcony, bathroom with shower. When booked in this room category, there is an extra charge at 3 of the a la carte restaurants.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DO NOT USE
Other Amenities -
Kitchen
VILLA LAGUNA SUITE
770 sq. ft., King bed, Living area, Balcony, Bathrm w/jacuzzi & shower, Aromatherapy for room, Free 1 day Spa package (30 min. massage, facial, pedicure)-min 4nts, Daily newspaper. Platinum amenities.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DELUXE JUNIOR SUITE
538 sq ft, 1 King or 2 double beds, Balcony, full bathroom with Jacuzzi. Sofa in sitting area.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
PLATINUM SUITE
753 sq. ft., King or 2 doubles, Balcony or terrace with jacuzzi, Living room, Bathrm with jacuzzi, Plasma TV, 1 Water Circuit at spa-min 4 nights, Internet, Room service, Bathrobes/slippers. Platinum amenities.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DINING
Grand Sunset Princess All Suite Resort features 1 meal plan options:
All Meals, Drinks & Tips
There are 12 Restaurants at Grand Sunset Princess All Suite Resort:
La Fondue - Swiss Tematic a la carte restaurant. Open for dinner from 6:00pm to 11:00pm. Air conditioned. Dress Code: Informal elegant. Located in front of pool. This is a non-smoking restaurant.
La Vaqueria - A la carte Grill restaurant. Open for dinner from 6:00pm to 11:00pm. Air conditioned. Dress Code: Informal elegant. This is a non-smoking restaurant. Located in front of the central court.
La Tortuga - Air conditioned international buffet. Open for breakfast (7:00am to 10:30am) and lunch (12:30pm to 3:00pm). Located at the Sunset pool. This is a non-smoking restaurant.
Orange - Air conditioned international buffet restaurant. Open for breakfast (7:00am to 10:30am), lunch (12:30pm to 3:00pm) and dinner (6:00pm to 10:00pm). This is a non-smoking restaurant.
Negresco - Air conditioned international buffet restaurant. Open for breakfast (7:00am to 10:30am). Located at the Riviera pool. This is a non-smoking restaurant.
Chill Out Beach Club - Serves Thailand cuisine. Dress Code: Informal elegant. Located on the beach. This restaurant is not included in AI for any guest.
Green - Air conditioned international buffet restaurant. Open for breakfast (7:00am to 10:30am), lunch (12:30pm to 3:00pm) and dinner (7:00pm to 11:00pm). Located at the Grand Riviera Princess. This is a non-smoking restaurant.
La Hacienda - A la carte Mexican restaurant. Open for dinner from 6:00pm to 11:00pm. Air conditioned. Dress Code: Informal elegant. Located in front of the central court. This is a non-smoking restaurant.
Miso - Asiatic a la carte restaurant. Open from 6:00pm to 11:00pm. Air conditioned. Dress Code: Informal elegant. Located in front of central court.
Mama Mia - A la carte Italian restaurant. Open for dinner from 6:00pm to 11:00pm. Air conditioned. Dress Code: Informal elegant. Located in front of the central court. This is a non-smoking restaurant.
Le Fieur - International Gourmet a la carte restaurant. Open for dinner from 6:00pm to 11:00pm. Air conditioned. Dress Code: Informal elegant. Locatedin front of central court. This a non-smoking restaurant. Not included for Junior Suite category.
Las Olas - A la carte Seafood restaurant. Open for dinner from 6:00pm to 11:00pm. Air conditioned. Dress Code: Informal elegant. Located in front of the pool. This is a non-smoking restaurant. Not included for Junior Suite.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daytime organized activities. Non-motorized water sports
Nightly Activities & Entertainment:
Nightly entertainment at the Princess Theater, Disco, (entrance & drinks included).
CHILDREN'S PROGRAMS

Applicable Ages: 4-12 years old

Babysitting Fee: $$$$

Teen Club--13-17 (4-11 pm)

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
4053 Recommend
4053 past Apple Vacationers would recommend Grand Sunset Princess All Suite Resort to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 7573 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Great experience, first time at GSP!
gotitched65, toronto
Thu Aug 25 14:45:36 EDT 2016
We just returned yesterday from the Grand Sunset Princess and had an absolutely fantastic time. I travelled with my daughter and her fiancé from August 17-24th. To begin, I would like to address the issue that we had at the airport in Toronto with Sunwing. For those of you looking for a review specific to the hotel... SCROLL DOWN :). Canadians- I would truly think twice about booking a Sunwing vacation again. I received an alert about an hour before leaving for the airport at 4 am that our flight had been delayed 7+ hours. This is not the fault of the airline and these things do happen, although unfortunate and disappointing. However, what WAS disappointing was the lack of courtesy, understanding and information given by the Sunwing representatives at the airport. We arrived 3 hours before our flight and there were no reps at the Sunwing counter. They finally arrived about a half hour later. Then, as we are waiting and still unsure of any info as to why we were delayed, the reps at the gate were extremely rude, standoffish, unsympathetic and uninformative. Many travellers were told to "sit down and wait" as opposed to being heard or understood. The reps did not arrive at the gate until 20 minutes before the flight was supposed to depart. At one point, they actually called the police because they were unable to handle the questions from travellers as to why the flight was delayed. We were due to leave at 2:30 pm, but at that time, there was still no plate at the gate and no answers as to what was going on. When we FINALLY got into our plane, the captain was kind enough to give us some answers. Overall, we could not control the situation, but we certainly expected better service and understanding, as well as PROMPTNESS before a flight, from the people who are representing a well-known and well-used Canadian travel company. For our "troubles", we were given a $75 dollar voucher per person to spend on a Nexxus excursion, which turned out to only be $50 USD. We were a little hard-pressed to find an excursion under $50 and so ended up paying out of pocket anyways. Would definitely never book a vacation with Sunwing again unless it was a fantastic deal. NOW- to the Grand Sunset Princess! Check-In: It was a breeze. Rodrigo at the front desk was pleasant, kind and offered us a glass of sparkling champagne to begin our stay. He was very sympathetic to our delay problem and suggested we enjoy the buffet dinner before getting everything settled with our rooms, as we must be tired and hungry. We ate and returned and were in our rooms promptly and efficiently. The bellhop (I can't remember his name) took us to our rooms in the trolley and showed us around the entire resort before dropping us off- very helpful! Rooms: We had 2 identical rooms in the 3100 block (which is closest to the beach on the Sunset side of the resort). They were the Deluxe Jr Suite which included 2 sinks, a standup shower, soaker tub, and separate toilet which was enclosed with its own door (handy when travelling with others). We each had a king sized bed which was very spacious, as well as a sitting area, mini bar/fridge, tv, safe, etc. The rooms were kept immaculately by the housekeeping staff who were always prompt (clean before noon). Toilet paper, drinks, towels were always restocked and included plenty of water bottles. Our maid, Miriam, was great!! Beach: Our rooms were closest to the beach so it was a short walk. I have seen many people complain about the walk to the beach but a) it's understandable for such a big resort and b) it's really not that bad. Yes, absolutely, there are people with mobility issues, illnesses, or small children, and it is certainly difficult... they may want to think about requesting specific accommodations if possible. For the rest of us folks... its not that bad!!!!!! We walked from our rooms to the lobby everyday for breakfast and dinner and survived, believe it or not ;). We appreciated the walk somedays as we were likely to eat too much and had to walk it off! The beach itself was comparable to other Riviera Maya resorts we have visited. There was a bit of seaweed that had washed up onto the shore in the morning, but it was promptly removed by staff in a bulldozer-like machine. They were attentive and came by a few times a day in order to remove any debris. The water itself was a little dirty close to the shore but cleared right up as we walked further out. It was very shallow, which is great for those with small children or for those, like myself, who are... swimmingly challenged... ;). The water was warm and pleasant. We grabbed chairs in the morning, which is pretty typical for all resorts, and enjoyed having the palapa huts for shade and space. The beach restaurant was always packed and provided great snacks or a quick lunch for those beach bums. The beach bar was definitely a little on the slow side but that is not to the fault of the EXCELLENT bartenders. Management should consider putting more staff at the bar in order to keep up with the lines, but we managed and still got our drinks (which is the important part!). The staff was so very nice and filled our bubbas up with plenty of booze- not skimpy at all! The staff played music on and off throughout the day and it was not disruptive or overly loud. Very fun! There were plenty of activities going on throughout the day, such as beach volleyball, zumba and even a foam party which was SO MUCH FUN! Pools: We didn't visit the pools as much, but we found them to be very warm and crowded, but very clean. Getting a drink, again, was very difficult, not to the faults of the bartenders. They just need a few more people working the bars! The ones that are there work so incredibly hard and I'm sure would appreciate some extra hands. Also, there are quite a few travellers who "plant" themselves at the bar and don't move, making it hard to be seen sometimes. Grounds: The grounds are absolutely GORGEOUS and well kept. The resort is the largest we've ever experienced but was so immaculately kept, day in and out. There were workers chopping down dead leaves, cleaning up anything and everything and working so hard all day long, even in the 40 degree heat. Kudos to them! That being said, more greenery= more mosquitos. Pack bug spray! They weren’t unbearable but we did get bit. The animals were so cute! Coatis, iguanas, cats and monkeys were a few of the many animals we saw. The coatis are adorable but please do not feed them as they will never leave you alone! Other than that, they are docile and mind their own business. Food: There is something for everyone at GSP. Those who complain must be some reeeeeal picky people. For breakfast, we visited the Snack Sunset the first day. We ate pretty well but found there wasn't as much selection than the main buffet, so we walked up for the rest of our mornings. The main buffet has EVERYTHING you could want- omelette stations (or other eggs made to order), scrambled eggs, toast, french toast, pancakes, bacon, sausages, fruit, granola, yogurt, oatmeal, cereal, meats, cheeses, Mexican favourites, baked goods, etc etc etc. The coffee is also excellent!! The only critique we would have is that the omelette station is slow... AGAIN to the fault of management for understaffing this particular area. The staff that is there worked so hard to keep up and it was no fault of their own. Lunches were at the snack bars and were great, with plenty of variety again. Pasta station, your typical burger and fries, salad bar, soups, cheeses, meats, desserts, ice cream, etc. Staff was always friendly and attentive. Dinners at the buffet were plentiful and tasty. Again, the cooking stations were slow due to understaffing but the existing staff were excellent. Servers were lovely, prompt and accommodating. We tried 3 of the a la carte restaurants. The Mexican was pretty and authentic, with good choices for those who like more of an "Americanized" or "tex-mex" kind of meal. I personally had the chicken mole and loved it! They also give you a big basket of chips with guac, pico de gallo and refried beans to start...mmmm! The hibachi/teppanyaki was super fun and tasty. We got a big bowl of fried rice, a plate with chicken, beef, fish and shrimp and veggies, and a tiramisu-like cake for dessert. Our cook was funny and entertaining and got the patrons involved!! My daughter's fiancé was asked to come up and crack some eggs for dinner- very cute. The seafood restaurant was our only let-down. It was extremely tasty but the portions were really small. We ended up at the buffet afterwards... LOL! Drinks were plentiful and were not skimpy with booze! And drink plenty of coffee and cappuccinos... soooo good! The sports bar was fun at night and also served food 24-7 (and coffee!). A good place to hang when it’s hot outside. Entertainment: Truthfully, we’ve seen these shows many times at many different resorts. They had a salsa show, Grease, a horror night, etc. We barely went into the theatre. That being said, the times that we did, they were fun and well organized, but nothing special. What we did think was very nice was that the theatre was fully enclosed and air conditioned, being way more comfortable than other theatres we’ve seen in other resorts. Most times, we just did our own thing in the courtyard or sports bar. The animation team was excellent! Very fun, funny and lively. There were plenty activities for kids and adults alike at the pool, beach and in the courtyard at night (i.e dance lessons, fashion show, etc). OVERALL: We had a great time at the Grand Sunset Princess. We were certainly go back and would recommend this resort to anyone, especially families since there is a large kids club. Our “complaints” or concerns were small and certainly did not ruin our vacation in the least. A great time had by all! More>

It was okay
lasvfrankie, North Las Vegas, Nevada
Wed Aug 24 12:05:15 EDT 2016
Need more people at bars. Had to wait forever for a drink. Only one or 2 bartenders working hard, they were going as fast as they could. They need more help. Staff was very nice helpful and friendly. Wifi was off and on. They need to work on that. More>

A dream vacation
Marissa T, Winnipeg, Canada
Wed Aug 24 06:49:23 EDT 2016
My guy and I went in March of 2016 and we had the dreamiest time. The hotel and everything about it was unreal. It was our first time in Mexico! We cannot wait to explore more of that beautiful country. More>

Exceeded my Expectations
Feelix_1960, Ottawa, Canada
Tue Aug 23 16:19:08 EDT 2016
Just returned from a 1 week stay at the Grand Sunset/Riviera Princess (August 14 -21). We travelled with Air Canada vacations and experienced no problems at all. Flight was on time and representatives were always helpful to answer any questions. Check in was brief and baggage was delivered to room while we went for lunch. Exchanging money at the desk was a breeze. Our Deluxe Junior Suite was on the Sunset side with a garden view. Nice and quiet compared to the poolside. The room was large with a king size bed, sitting area and a large bathroom and balcony. The cleaning staff did a great job providing plenty of towels and washcloths. The fridge was completely filled everyday as well. The pools were nice but water was very warm with lots of animation and music. Personally I mostly spent my time at the beach where there were lots of chairs and palapas relaxing listening to the waves. My only complaint is the ocean has lots of rocks near the shoreline and water is merky but if you go out about 20 yards it gets much better. The food at the buffet and a la cartes were very good with lots of variety. You’ll definitely find something to ensure you don’t go hungry. We went mostly to the Sunset Snack for breakfast and lunch as it was quieter and less people than the main buffets. There were also lots of BBQ station’s around the pool and at the beach. One word of caution, be careful around the beach if you’re eating, the caotie’s are like a raccoon, they are very aggressive and will try to steal your food. I did find that the beach bar was understaffed and took a long time to get served. Overall we were very satisfied and definitely would recommend this hotel. More>

Amazing place with the best entertainment team..
lucindaalexa,
Tue Aug 23 15:32:11 EDT 2016
Christian, victor and the entertainment team were beyond amazing what they do at the hotel keeping you entertained you can find them the main pool.. Hugo on the main pool bar for cocktails Is top notch.. all the staff are friendly and couldn't do enough for you.. amazing place to visit definitely will be back soon..😊 More>



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