Cancun

Grand Sunset Princess All Suite Resort


Email | Share |
All Inclusive    

2019 Exceptional Values
Honeymoon: Fruit plate, bottle of sparkling wine, nightly turndown service, room with king bed (based on availability), and souvenir photo.

Complemented by natural surroundings of fascinating beauty, this impressive resort is located along a pristine white sand beach in Playa del Carmen and offers an unforgettable 24-hour all-inclusive vacation experience. The resort offers 672 well-appointed junior suites.

Fine dining is plentiful at Grand Sunset Princess All Suites Resort & Spa. Seven a la carte restaurants feature Mexican, Italian, Asian, seafood, and more, along with two plentiful buffets.

Perfect your swing with a game of tennis, or work out in the fully equipped fitness center. Enjoy the included non-motorized watersports or partake in the daily activities poolside. There are 12 pools including eight main pools and four kids' pools. Kids also have their very own mini-club, and the teen club provides fun from 4pm until 11pm.

The sports bar is open 24 hours, plus nine bars perfect for mingling with fellow vacationers. Entertainment is never in short supply! For adults looking to dance into the night, the disco serves domestic and international drinks into the early hours of the morning.

Find more information about Princess Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Address: KM 295 CTRA. FEDERAL ANCUN-
SOLIDARIDAD, QUINTANA ROO
QR

MX
Local Phone: 011529848773500
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Meeting Rooms
Physician on Call
Pools
Number of Pools: 12
Outdoor Pools: 12     
Swim-up Bar
Includes eight main pools some with internal jacuzzi and four pools for kids.
Golf: NEARBY
Holes: 18
Water Sports on Site
Scuba: Additional Charge
Health Club / Spa
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Beach:
Total Rooms: 674
Year Opened: 2007 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Chill Out Beach Club w/additional ($) for all guests. DLX JRS POOL requires min age of 13 +. Junior Suite room with additional ($) on 2 restaurants; Seafood and Gourmet. Must be at least 18 years of age to check-in
ROOM TYPES
VILLA LAGUNA SUITE
770 sq. ft., King bed, Living area, Balcony, Bathrm w/jacuzzi & shower, Aromatherapy for room, Free 1 day Spa package (30 min. massage, facial, pedicure)-min 4nts, Daily newspaper. Platinum amenities.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DELUXE JUNIOR SUITE
538 sq ft, 1 King or 2 double beds, Balcony, full bathroom with Jacuzzi. Sofa in sitting area.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
PLATINUM SUITE
753 sq. ft., King or 2 doubles, Balcony or terrace with jacuzzi, Living room, Bathrm with jacuzzi, Plasma TV, 1 Water Circuit at spa-min 4 nights, Internet, Room service, Bathrobes/slippers. Platinum amenities.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DELUXE JUNIOR SUITE SWIM
1 king or 2 double, ground level, terrace with pool view, adults only 13+ years, area with sofa, table, 2 chairs, coffeemaker, minibar, bath with jacuzzi and shower, hairdryer, iron, iron board, laptop size safe $, Satellite TV, access direct to pool.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE
457 sq ft, 1 King or 2 double beds, Balcony, bathroom with shower. When booked in this room category, there is an extra charge at 3 of the a la carte restaurants.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DINING
Grand Sunset Princess All Suite Resort features 1 meal plan options:
All Meals, Drinks & Tips
There are 12 Restaurants at Grand Sunset Princess All Suite Resort:
Miso - Asiatic a la carte restaurant. Open from 6:00pm to 11:00pm. Air conditioned. Dress Code: Informal elegant. Located in front of central court.
Mama Mia - A la carte Italian restaurant. Open for dinner from 6:00pm to 11:00pm. Air conditioned. Dress Code: Informal elegant. Located in front of the central court. This is a non-smoking restaurant.
Le Fieur - International Gourmet a la carte restaurant. Open for dinner from 6:00pm to 11:00pm. Air conditioned. Dress Code: Informal elegant. Locatedin front of central court. This a non-smoking restaurant. Not included for Junior Suite category.
Las Olas - A la carte Seafood restaurant. Open for dinner from 6:00pm to 11:00pm. Air conditioned. Dress Code: Informal elegant. Located in front of the pool. This is a non-smoking restaurant. Not included for Junior Suite.
La Fondue - Swiss Tematic a la carte restaurant. Open for dinner from 6:00pm to 11:00pm. Air conditioned. Dress Code: Informal elegant. Located in front of pool. This is a non-smoking restaurant.
La Vaqueria - A la carte Grill restaurant. Open for dinner from 6:00pm to 11:00pm. Air conditioned. Dress Code: Informal elegant. This is a non-smoking restaurant. Located in front of the central court.
La Tortuga - Air conditioned international buffet. Open for breakfast (7:00am to 10:30am) and lunch (12:30pm to 3:00pm). Located at the Sunset pool. This is a non-smoking restaurant.
Orange - Air conditioned international buffet restaurant. Open for breakfast (7:00am to 10:30am), lunch (12:30pm to 3:00pm) and dinner (6:00pm to 10:00pm). This is a non-smoking restaurant.
Negresco - Air conditioned international buffet restaurant. Open for breakfast (7:00am to 10:30am). Located at the Riviera pool. This is a non-smoking restaurant.
Chill Out Beach Club - Serves Thailand cuisine. Dress Code: Informal elegant. Located on the beach. This restaurant is not included in AI for any guest.
Green - Air conditioned international buffet restaurant. Open for breakfast (7:00am to 10:30am), lunch (12:30pm to 3:00pm) and dinner (7:00pm to 11:00pm). Located at the Grand Riviera Princess. This is a non-smoking restaurant.
La Hacienda - A la carte Mexican restaurant. Open for dinner from 6:00pm to 11:00pm. Air conditioned. Dress Code: Informal elegant. Located in front of the central court. This is a non-smoking restaurant.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daytime organized activities. Non-motorized water sports
Nightly Activities & Entertainment:
Nightly entertainment at the Princess Theater, Disco, (entrance & drinks included).
CHILDREN'S PROGRAMS

Applicable Ages: 4-12 years old

Babysitting Fee: $$$$
Teen Club--13-17 (4-11 pm)

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
5057 Recommend
5057 past Apple Vacationers would recommend Grand Sunset Princess All Suite Resort to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 10458reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Review of Apple Vacations
MICHAEL C.
Feb 16 2019
We have gone over 20 Apple Vacations mostly in Mexico and find the a good value combined with a simple all inclusive format including air and local transportation.Since my retirement we have been taking two trips a year.
Customer Rating: 

GLENNA H.
Feb 13 2019
Food selection not great. Overall cleanliness poor. They make you pay a fee to keep nature as natural as possible. And yet things floating in mirror pools all week. And I mean the same things. We found their painting supplies among the mango trees.
Customer Rating: 

RUBEN F.
Feb 09 2019
Buffet food was bad. only eat at a la cart restaurants. They only serve draft beer.
Customer Rating: 

Looking for an active All Inclusive vacation resort?
SEBASTIAN A.
Feb 07 2019
If you are reading this, you have found it! This group of properties side by side get an old fashion A+ rating. Stars, apples & whatever else you use, it is still at the top. Will return one day to the Platinum Suites.
Customer Rating: 

Horrible to check in
GLENN S.
Jan 31 2019
lost pretty much our first two days, gave an upgrade (NOT) asked for original room back after taking three almost four hours to check in. Didn't get room that we paid for until the next day at 4pm lost 2 days of vacation
Customer Rating: 

Just ok, nothing more.
KERRI G.
Jan 30 2019
Pool water was cold, service was slow in restaurants and bars, food was fair, beach was covered with seaweed, shuttles few and far between.
Customer Rating: 

Nice resort but need to control wildlife
RANDALL S.
Jan 25 2019
I love wildlife and loved seeing some monkeys and other wildlife on the resort, problem was there was way to many cuties on the resort. There was times when groups of up to 20 cuties would be moving around together. They would be in garbage cans under your chairs by the pools. I witnesssed some cuties drinking from vacationers drinks by their chairs. The food was only average in the buffets pretty much the same everyday. Beach was nice. Alicart restaurants were good. Taco station by pool was real good.
Customer Rating: 

Will definitely be back!
NATHAN T.
Jan 25 2019
We just got back from the our vacation at the Grand Princess Sunset Resort and we absolutely loved it! We found a good deal on the swim up rooms and Im so glad we booked it. From the moment we checked in to the moment we left, we had the best service. All of the staff is so friendly and very attentative. There were always servers walking around the resort, whether you were at the pools, the swim up rooms, the beach, the court yard, they are always there to get you a drink. For breakfast and lunch you have a couple buffets to choose from, but if youre hanging at the pool and dont want to walk to the buffet they have snack stations set up that serve hot dogs, hamburgers and tacos. There is also a snack bar at the beach with a decent amount of foods to choose from. They have a great selection of restaurants for dinner. You do need to make reservations ahead of time. Mama Mia was our favorite. We also enjoyed the fondue and the steak house. They also have an ice cream shop that is kind of hidden at the front of the resort. The sports bar is the best, most legit sports bar we have seen at a resort and they have a menu that you can order from, you can also order it to go. They have the best cappuccinos too! The resort is a huge resort (technically 2 resorts in 1) but all of the scenery is so beautiful that we didnt mind walking. They do however have a golf cart that is always running if you didnt want to walk. They have entertainment every night. We really enjoyed the Grease show and loved the live music in the court yard. There are so many animals around the resort, we loved to watch them all. There were cats all over that loved to be pet, coatis that were EVERYWHERE but fun to watch, except they love to get into trash cans, and we saw monkeys in the trees by the bridge to the beach. All in all, we really loved the resort and already plan to go back with our family next year. Thank you for such an amazing vacation!
Customer Rating: 

Dire need of updates
DANIELLE U.
Jan 21 2019
they upgraded us to a Premium room (which took 3 hours to check in). Lost the first whole day. NOT an upgrade, rooms smelt of mold was not told we would loose our swim out rooms (4) asked to be put back in the swim out rooms, finally the next day at 3pm where assigned back to the swimout rooms Needless to say we ended up loosing almost two whole days of our vacation
Customer Rating: 

4.5 Stars
MALCOLM P.
Jan 21 2019
Really cannot beat overall for the price - beach, pools, drinks all A+! Only complaint was the lack of restaurant reservations & then upon going to the restaurants there were TONS of open tables available.
Customer Rating: 

We will be back!
ADAM T.
Jan 18 2019
We loved our stay and plan to come back with the family next time. We believe this would be the perfect atmosphere for a relaxing and fun family vacation spot. Many pools which were are large and great atmosphere. The beach we loved! It was so nice to have a bar close by, hotel entertainment and beach to be able to walk and walk out into the water for quite a long ways! It was just a fun place to stay, we only wished that they had a night crew to go through the grounds to pick up trash/cups throughout the park. We'd wake up in the mornings to walk to find last nights trash out still. Otherwise again, great stay and great place and we'll be back :-)
Customer Rating: 

TripAdvisor Traveller Reviews
Fun times at the Grand Sunset
Getaway55455520034,
Sun Feb 17 14:55:40 EST 2019
Second visit to this resort, great holiday. The staff was amazing Bernie the trolley driver was exceptional, Jennifer the pool waitress, Connie and Edwardo the concierge exceptional. All the staff at the platinum location went above and beyond to make our stay very comfortable, Our room was always clean and every evening they came back to insure we had everything we needed.

Will definitely come back!
bymonhanna,
Sun Feb 17 12:20:39 EST 2019
My stay at the grand sunset princess resort was amazing. A couple rainy days which kinda sucked, but it’s the weather is nothing the resort can control. The great thing was even on the rainy days, the entertainment team did a fantastic job at keeping up the positive energy- we even won the world trivia, sounds like a lame game, but actually was fun because they asked questions like ‘what country has the highest divorce rates, or what country consumes the most beer’ and joked around with people’s answers. I’ve been to so many resorts and I was really impressed with the entertainment team- they really did liven up my vacation, HUGE shout out to Sergio, Jason, and Oscar great guys, so positive, outgoing, respectful, and FUN. Always smiling and made the vacation so much better - thank you! (I wish I can take them home with me). If you have the opportunity to get to chat with them, highly recommend it! The resort was very very clean, you see people cleaning all the time, scrubbing the floors, fence, seriously everything. I could walk barefoot through the resort and my feet wouldn’t be dirty. The resort is really big. Takes like 10-15 mins to walk from one side to the beach. The beach wasn’t amazing but it was nice. There were some seaweed along the shoreline which isn’t ideal but the beach area looks good. Lots of palm trees, huts, a bar at the beach, music, hair braiding, that fish pedicure thing, beach volleyball, zoomba classes most mornings, lots of beach chairs. They have a super fun beach foam party! Get ready to dance and get wet! Nothing crazy special about the rooms. And the food wasn’t overly impressive- typical buffet food- lots of selection, very salty, cold. They have one Italian restaurant that was really good Mama Mia , but they make you book in advance to go the dining restaurants. You can only book dining restaurants 3 days in advance would be better if we can just do it all the same time for the whole week. After the dining restaurants we ended up back in the buffet most nights... Night entertainment shows were good. I liked the Aladdin show and the Party Time show (they said the dancers actually won Mexico Has Talent). They are an hour long and the seats fill up quick so get there early to get seats together. They did run out of popcorn a couple nights, but we were also late. Thanks for a great vacation- will definitely be returning.

Highly recommend this resort!
Sandra C,
Sun Feb 17 04:17:50 EST 2019
I’m giving 4 stars because some minor repairs needed in the room ( curtains had a small stain and the toilet seat came off randomly one day and I’m only 165 lbs so can’t be my fault haha). 1. Sunset Buffet and Riveria buffet are identical: not gourmet fine dining, no, but my husband and I appreciate fine dining and we still can say that we really looked forward to eating at the buffet each day! Fresh fruit and breads, grilled fish, chilli, beans; great Mexican traditional options, and burgers/hotdogs options for picky eaters. 2. ALL staff every single one was friendly and kind to us. Remember they get paid max $30 to 40 per 12-13 hour day, and they still greet you with a smile and put their own personal issues to the side. Very commendable. 3. The pools! So many! Some quiet ones for families and some have party music for adults. Go visit Rene and Alex- they were our fav party pool staff! 4. The beach is beautiful blue and soft while sand and staff work hard reducing seaweed as much as possible! 5. There are a few cats and raccoons around the resort- they are TAME. Don’t feed them and respect distance and you won’t be bothered at all! Overall my husband and I had a BLAST here! We’ll come back. If anyone is negative about this resort remember that some people always have dark clouds around them and will find any reason to complain. —-Sandra from Winnipeg.

Older Hotel
katem179, Saint Charles, Illinois
Sat Feb 16 16:50:47 EST 2019
We have just returned from the Grand Sunset Princess, and our fourth trip to Cancun. The best part of this hotel is the expansive pools, which are beautiful with many swim up pool bars. (I would have liked to know about the swim up rooms before I booked a deluxe junior suite—they look like fun.) Aside from the pools, the hotel is pretty dated and could use some renovation. There are a few things about this hotel that are problematic: 1) the cats and coati everywhere are a nuisance; 2) the beach barbecue is awful—dirty tables, sloppy buffet, unpleasant food. Generally, the food at all the restaurants to be below average—even for an all inclusive. Al fresco dining is almost non-existent and the restaurants are loud, over air conditioned spaces. A highlight is the private beach at the Chill Out. It is well worth the cost of admission, and Charlye, the waiter is very pleasant and attentive.

Nice stay, excellent service
Fannymay1973,
Sat Feb 16 14:47:47 EST 2019
Just returned from a 2 week stay at the princess. We visited feb1-15 and it was great except for the loud and obnoxious guests in the platinum lounge each day for one of the weeks. One large group had no respect for the rules or other guests, being loud and rambunctious, blasting their own personal music and being generally disruptive. I was very disappointed that they would take over the pool and tale over all the cabanas but not actually use them for anything but holding their bags. Day in and day out they would get up early to grab a shaded cabana then spend the whole day on the other side of the pool in the sun, not going anywhere near the cabana? Chairs and cabanas are limited in the platinum area. The staff in the long were phenomenal, Margarita, Victor and Ana were the best and made sure we had everything we needed at all times. Food at the resort is plentiful and very good, I'm a very picky eater and I never went hungry. The a la cartes were pretty good as well. The live piano player in LaFleur was nice. I highly recommend the Parmesan chicken at mama Mia's. went to the steak house twice and las olas but I didn't like las olas but that's cause I'm picky, the others in my group thought it was pretty good. When in doubt, go to the buffet, always a wide variety there. I finally saw the monkeys too which was great. Overall, I would recommend this resort, we've returned twice and will likely return again.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe