Cancun

Grand Sirenis Riviera Maya


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All Inclusive    

Exceptional Values!
Honeymoon: Fruit basket, bottle of sparkling wine and tequila, one honeymoon breakfast in room (reservation required), surprise gift, and one romantic dinner in la carte restaurant (reservation required). Minimum 7 night stay.
Family of Five: Families of five may share the minimum room category with existing bedding (two adults and up to three children 17 years and under).

With its modern architecture, Grand Sirenis Riviera Maya combines elegance with harmony. In an incomparable setting, surrounded by nature, a Mayan ruin, beautiful white sandy beaches, and crystal clear water, coral reefs-this resort is a paradise in the Caribbean that is totally unique. This all-inclusive resort has a perfectly conserved Mayan ruin and a "cenote". Grand Sirenis Riviera Maya is situated alongside a fantastic beach, making the location one of the best on the entire Riviera Maya.

There is something for everyone at Grand Sirenis Riviera Maya! Discover hidden Mayan ruins, people-watch at the swim-up bar, sunbathe by the pool or relax at the spa. All of this and more is possible at Grand Sirenis Riviera Maya. You will find many activities to ensure fun all day long: dance lessons, snorkeling, a mini-club, beach volleyball, billiards, and more. Enjoy great entertainment into the evening hours with spectacular shows that rival the best theaters.

Let your senses come alive and taste the flavors of various cultures merged with the exotic atmosphere of the Riviera Maya. Enjoy a great selection of dining options in ten restaurants, each one offering an authentic and unique atmosphere. Sip a cocktail or enjoy ice cream at one of the various bars and snack bars located throughout the complex.

Relax and find a balance between soul and spirit at the spa offering the most incredible sensations of health, relaxation, and well-being based on a blend of nature's four elements.
HOTEL LOCATION
Situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 hour from the Cancun airport.
Address: CARRETERA FEDERAL - TULUM KM 256,3
Q.ROO, ZONA COSTERA
QR

MX
Local Phone: 011-52-984-875-1
Toll Free Phone: 866-408-9995
Fax: 011-52-984-875-9419
HOTEL FACILITIES
Business Services
Concierge
Meeting Rooms
Physician on Call
Pools
Number of Pools: 3

Swim-up Bar
Three swimming pools with a Lazy River and seperate children's pool.
Tennis
Number of Courts: 2
Outdoor Courts: 2
Court Fee: Fee for lessons
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Additional Charge
Paddle Boats: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Other Sports Available
Bicycles: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The property has a perfectly conserved Mayan Ruin and a "cenote". The complex is situated alongside a fantastic virgin beach, making the location one of the best on the entire Mayan Riviera. Spacious public areas, indoor and outdoor lounges, air-conditioned buffet restaurant, 8 a la carte air conditioned restaurants. Beach:
Total Rooms: 504
Year Opened: 2006 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
A la carte themed dinners: at least 3 guaranteed pp per week for 7 night stays anything less is subject to availability. Dress Code is required in all a la carte restaurants.
ROOM TYPES
JRS PARTIAL OCEAN VIEW
Sapphire JR STE w/1 king or 2 doubles, Partial ocean-view, Balcony, Living area w/sofa bed, Internet access ($), Bathroom w/dbl jacuzzi, Bathrobes, slippers.
Other Amenities -
Air Conditioning
Fan
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
SUPERIOR JUNIOR SUITE
Other Amenities -
Kitchen
JUNIOR SUITE
1 King or 2 dbl beds. Furnished balcony. Living area. Cable TV, In-room movies($), Internet access($), Minibar, Coffee/tea maker,Safe,Bathroom has jet showerand double jacuzzi, hairdryer, use of bathrobes & slipper.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Telephone
Room Safe
Satellite
JUNIOR SUITE FOR FAMILY
2 Double bds and full size sofabed in the Living area Furnished balcony Cable TV. In-room movies(fee) Internet access(fee) Minibar Coffee/tea maker Safe Bathroom has jet shower and dbl jacuzzi, hairdryer, use of barhrobes & slippers.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Telephone
Room Safe
Satellite

OTHER INFO
Room Service (11am to 11pm)
DINING
Grand Sirenis Riviera Maya features 1 meal plan options:
All Meals, Drinks & Tips-A la carte restaurants are open on alternate nights based on occupancy. Dress Code required in a la carte restaurants.
There are 8 Restaurants at Grand Sirenis Riviera Maya:
El Patio - Mexican restaurant.
Le Relais Gourmand - Gourmet french restaurant. This restaurant is not included in the All-Inclusive Plan
Bayou - Cajun/Creole restaurant
Ikebana - Japanese restaurant.
El Rancho - Steak-house restaurant
La Gira Rodizio - Brazilian Grill restaurant.
Las Barcas - Mediterranean restaurant
Cinecitta - Italian restaurant..
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Gymnasium, Table Tennis, Darts, Billiards, Beach Volleyball, Five-a-side Football Pitch, Shooting Range, Archery, Dance Lessons, Spanish Lessons, Kayaks, Excursions (fee required)
Nightly Activities & Entertainment:
Wide variety of shows and themed evenings. Gala dinner with lobster (one per week)
CHILDREN'S PROGRAMS
Up to 5 hours of activities every day
Applicable Ages: 4-12 years old

Children's Facilities
PlayGround
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
5268 Recommend
5268 past Apple Vacationers would recommend Grand Sirenis Riviera Maya to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 10691reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Fantastic Resort!
wantonishin, Winnipeg, Canada
Thu Feb 23 06:03:53 EST 2017
Myself and girlfriend stayed Feb 12-19/17 and enjoyed every bit of everything this resort had to offer. The buffet's had plenty of variety, with theme nights during the week to keep things fresh. The a'la cart's exceeded my expectations serving great options, well prepared and tasty. The grounds of this resort provide outstanding beauty with lush jungle everywhere you look. They were immaculate the entire time we were there. In addition to the impeccable grounds, wild like thrive and mix with people throughout the resort. Keep your eyes on those raccoons... they will swipe food right off your plate if you are not paying attention lol! There are only a couple of things that I would like the management to consider. It is a family friendly resort, with plenty of children around which is perfectly fine, however there should be a designated "adults only" section of the beautiful horseshoe pool that winds through the middle of the grounds. If you make half of that pool designated for adults, you will cater to not only the families, but the couples looking to have peace and quiet around a pool. Secondly the wonderful rooftop lounge plays atmospheric music most nights which just adds to the beautiful surroundings and creates a great environment to chill out and relax with a beverage after dinner, however once again this area or at least a part of it should be designated "adults only". Tough to relax and enjoy a drink when there are kids running around playing or crying as it their bed time. I am not a child hater as I have two of my own, however there is a place and time for having children around, and each of those areas could cater to both segments of the population. A warning for anyone who like myself has a hard time falling asleep with noise. The way the buildings are constructed they create an echo chamber and any noise sounds like it happening in your room. However this was remedied with ear plugs and I slept like a baby. If this sounds like you, bring ear plugs. In closing, this is an amazing resort with plenty of well prepared food and variety. Lots of space on the beach and pools set in a beautiful natural setting. Well worth the money and I will be back. Cheers!

Kids club
Rachel R, Barnsley, United Kingdom
Wed Feb 22 19:59:02 EST 2017
What can we say about the girls in the kids club. AMAZING!!!!! From 10am to 5pm there are arts and crafts, a pool that is fenced off, computer console and even trips to the dolphins all with no extra cost. They work all day then out again for mini disco every night with the same enthusiasm. My son never wants to go in the kids clubs when we go away. I could not keep him out! Thanks from the woods. With a massive thanks and hola from William xxx

Not bad, but not great
Amy F,
Wed Feb 22 08:28:20 EST 2017
I will start off by saying that this resort is huge. And in it being so big it is definitely lacking character. I've been in Mexico many times and this one by far is the one with the least amount of Mexican flavour. Overall this was a good trip. Travel time between the airport and the hotel is about an hour and 20 minutes. We traveled with 11 year old and 13 year old boys. They were never at a lack of something to do. Many activities to keep them busy. The activities staff there is wonderful and the boys loved all the games that were played at the pool. Staff. Really really good. By far the nicest staff I have ever seen at a hotel Very helpful, friendly and always smiling. We tipped the bartender a few times and the room staff, but it was in no ways necessary to do to get great service. The beach. Bring water shoes if you plan to go in the water. This beach is not for long miles of walking but it's got many small reefs and it's amazing for snorkeling. The rooms. Very spacious but dated. Our mattresses must have been about 30 years old and horribly uncomfortable, as were the pillows. While the bathroom was a bit dated we had excellent water pressure and never once ran out of hot water. The food. By the 5th day our family was tired of the food. Breakfasts are great but lunches and dinners are the same thing over and over EXCEPT for the Mexican night buffet....it was great. For the A La Cart restaurants, the Mexican one was the only one we enjoyed. **most important to know is that you can eat breakfast and lunch at the restaurants by the pools. You don't have to go up to the main buffet in the hotel lobby(unless you want the huge walk before meals) Our only bad experience came at check out. Apparently we had huge internet charges yet our package gave us 1 hour of free internet per day. If you have included internet, PAY VERY CLOSE ATTENTION to how to log in. If they don't show you correctly, you will wind up with hundreds of dollars in wifi fees. They did waive a portion of the charges but I left with a very sour taste in my mouth as we had not been correctly shown at check in how to use the internet. Again this resort is very big and it does need an update...but if you're coming for sun and fun and a good deal, this is a great place to go.

Relax and enjoy! Very good resort !
142bren, Windermere, United Kingdom
Wed Feb 22 00:53:47 EST 2017
Visited this resort at end of January for two weeks with my wife and 8 yr old and what a great time we had. There have already been many things said about the resort so not to repeat again we are just going to explain our personal opinion. We read some good and bad reviews before we came and was a little off put by what some had said, but being use to All inclusive resorts, we were open minded. But After been there we have to say, do not be put off what is said. We admit we were a little overwhelmed at first due to the size. The reception area's/main bar is like the size of an aircraft hanger, although very clean and modern style, you will get use to it and when you see how many people are at the resort you can see why. The good point is that due to the size and different bars it does not seem as though there is many people about which is great. There are plenty of stools/chairs to sit on and get served quickly. Although this was our first time to Mexico,this resort is probably the best AI we have been to. If your going here, you will enjoy it and at the end of your holiday you will happy with your choice and will likely consider going back. The place is very clean and tidy the cleaners and grounds men are constantly attending to the grounds/pools and walkways. The resort is big, but not as big as some in the area. However once you get yourself co -ordinated, you will find your way around easily and not have to do to much walking. We have to say the food displayed and the theme nights was the best we have had. The choice is varied, very good and hot!. We spent most days on the beach as our 8 yr old wanted to go to the Kids Club. The beach was clean and was always raked in the morning due to seaweed washed up over night but by 8.30 am it was removed and raked again. It was a nice touch to be waitress served on the beach (you don't have to get up from your sunlounger). We gave a tip of 25 - 50 Pesos tip (£1 - £2) but you don't have too. But they will generally come back more often if you do. I liked to snorkel but as some have said, it is a bit rocky as you enter the water and water shoes are essential. However, if you go around the corner of the main beach (left side, back of the massage/ life guard tower) it is much better and not rocky. Back to the kids club, we were very impressed and have to say again it is very good and the kids are safe and well looked after.The girls there are friendly and brilliant with the kids. When our son told us what he did during the day he wanted to go back every day, which he did. We dropped him off at 10am, the girls take the kids to lunch and ice cream, play games, go to the dolphins etc etc and we picked him up at 4pm . You could not get better than that. This was great as we could have a relaxing time too. So to the manager of the resort! our thanks to the girls at the kids club and particularly Karena, our son wants to go back just to see her. As for us, we would go back too without any doubt. If your thinking of going here, you will not be disappointed.

Great Place! No Complaints.
PGKEARNS, Calgary, Canada
Tue Feb 21 11:12:41 EST 2017
We (my wife and myself) stayed here from Feb 6-16th to celebrate 2 birthdays and Valentine's Day. We have been to other parts of Mexico before (Pacific side). This was our first time to this area. We had a GREAT time. No complaints at all. Food was great (and one of us is a pretty picky eater). We did 4 al la carte restaurants during our stay....Italian, Thai, Mexican and Brazilian. Other nights we did the Buffet eating which we always found something for each of us. Buffets for breakfast and lunches for 10 days and we did not get tired of the food once. There is also a BBQ on the beach every day........not to be confused with cooking happening on the beach as well. (just walk a bit further past the bar / outside cooking to get to the BBQ). We never had trouble getting lounge chairs at the beach or pools. (No getting up at 7am, but some people did). Lots of entertainment around the pools during the day. More quite on the beach. And massages available on the beach. Several bars open around the grounds, not just at the restaurants. Grounds kept very clean. Lots of wildlife around. Don't be scared of the raccoons (smaller than we have in Canada), or the coati. Just don't feed them! Lots of signs around saying not to.....but some people. And iguanas. Couldn't keep track of how many we saw. Overall this is a great resort (we have been to Riu and Grand Bahia Principe properties. This property is not as big as a Grand Bahia, but still big. Would definitely return to the Grand Sirenis!!!! Only knock..........hotel room safe. You shouldn't have to pay for a safe!



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