Cancun

Grand Sirenis Riviera Maya


Email | Share |
All Inclusive    

Exceptional Values!
Honeymooners: Fruit basket, bottle of sparkling wine and tequila, one honeymoon breakfast in room (reservation required), surprise gift, and one romantic dinner in la carte restaurant (reservation required; 7 night minimum stay).
Family: Families of five may share the minimum room category with existing bedding (two adults and up to three children 17 years and under).

With its modern architecture, Grand Sirenis Riviera Maya combines elegance with harmony. In an incomparable setting, surrounded by nature, a Mayan ruin, beautiful white sandy beaches, and crystal clear water, coral reefs-this resort is a paradise in the Caribbean that is totally unique. This all-inclusive resort has a perfectly conserved Mayan ruin and a "cenote". Grand Sirenis Riviera Maya is situated alongside a fantastic beach, making the location one of the best on the entire Riviera Maya.

There is something for everyone at Grand Sirenis Riviera Maya! Discover hidden Mayan ruins, people-watch at the swim-up bar, sunbathe by the pool or relax at the spa. All of this and more is possible at Grand Sirenis Riviera Maya. You will find many activities to ensure fun all day long: dance lessons, snorkeling, a mini-club, beach volleyball, billiards, and more. Enjoy great entertainment into the evening hours with spectacular shows that rival the best theaters.

Let your senses come alive and taste the flavors of various cultures merged with the exotic atmosphere of the Riviera Maya. Enjoy a great selection of dining options in ten restaurants, each one offering an authentic and unique atmosphere. Sip a cocktail or enjoy ice cream at one of the various bars and snack bars located throughout the complex.

Relax and find a balance between soul and spirit at the spa offering the most incredible sensations of health, relaxation, and well-being based on a blend of nature's four elements.
HOTEL LOCATION
Situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 hour from the Cancun airport.
Address: CARRETERA FEDERAL - TULUM KM 256,3
Q.ROO, ZONA COSTERA
QR

MX
Local Phone: 011-52-984-875-1
Toll Free Phone: 866-408-9995
Fax: 011-52-984-875-9419
HOTEL FACILITIES
Business Services
Concierge
Meeting Rooms
Physician on Call
Pools
Number of Pools: 3

Swim-up Bar
Three swimming pools with a Lazy River and seperate children's pool.
Tennis
Number of Courts: 2
Outdoor Courts: 2
Court Fee: Fee for lessons
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Additional Charge
Paddle Boats: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Other Sports Available
Bicycles: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The property has a perfectly conserved Mayan Ruin and a "cenote". The complex is situated alongside a fantastic virgin beach, making the location one of the best on the entire Mayan Riviera. Spacious public areas, indoor and outdoor lounges, air-conditioned buffet restaurant, 8 a la carte air conditioned restaurants. Beach:
Total Rooms: 504
Year Opened: 2006 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
A la carte themed dinners: at least 3 guaranteed pp per week for 7 night stays anything less is subject to availability. Dress Code is required in all a la carte restaurants.
ROOM TYPES
JRS PARTIAL OCEAN VIEW
Sapphire JR STE w/1 king or 2 doubles, Partial ocean-view, Balcony, Living area w/sofa bed, Internet access ($), Bathroom w/dbl jacuzzi, Bathrobes, slippers.
Other Amenities -
Air Conditioning
Fan
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
SUPERIOR JUNIOR SUITE
Other Amenities -
Kitchen
JUNIOR SUITE
1 King or 2 dbl beds. Furnished balcony. Living area. Cable TV, In-room movies($), Internet access($), Minibar, Coffee/tea maker,Safe,Bathroom has jet showerand double jacuzzi, hairdryer, use of bathrobes & slipper.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Telephone
Room Safe
Satellite
JUNIOR SUITE FOR FAMILY
2 Double bds and full size sofabed in the Living area Furnished balcony Cable TV. In-room movies(fee) Internet access(fee) Minibar Coffee/tea maker Safe Bathroom has jet shower and dbl jacuzzi, hairdryer, use of barhrobes & slippers.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Telephone
Room Safe
Satellite

OTHER INFO
Room Service (11am to 11pm)
DINING
Grand Sirenis Riviera Maya features 1 meal plan options:
All Meals, Drinks & Tips-A la carte restaurants are open on alternate nights based on occupancy. Dress Code required in a la carte restaurants.
There are 8 Restaurants at Grand Sirenis Riviera Maya:
Le Relais Gourmand - Gourmet french restaurant. This restaurant is not included in the All-Inclusive Plan
Bayou - Cajun/Creole restaurant
Ikebana - Japanese restaurant.
El Rancho - Steak-house restaurant
La Gira Rodizio - Brazilian Grill restaurant.
Las Barcas - Mediterranean restaurant
Cinecitta - Italian restaurant..
El Patio - Mexican restaurant.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Gymnasium, Table Tennis, Darts, Billiards, Beach Volleyball, Five-a-side Football Pitch, Shooting Range, Archery, Dance Lessons, Spanish Lessons, Kayaks, Excursions (fee required)
Nightly Activities & Entertainment:
Wide variety of shows and themed evenings. Gala dinner with lobster (one per week)
CHILDREN'S PROGRAMS
Up to 5 hours of activities every day
Applicable Ages: 4-12 years old

Children's Facilities
PlayGround
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
5268 Recommend
5268 past Apple Vacationers would recommend Grand Sirenis Riviera Maya to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 10482reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Beach holiday
snowwhite51, Plymouth, United Kingdom
Thu Jan 19 06:38:04 EST 2017
Lovely hotel. Communal areas very clean. Friendly helpful staff Some ground floor rooms smell a bit musty. We stayed in a first floor room lovely room with a nice view. Choice of restaurants which you can easily book through your concierge. Poolside could get quite noisy. It didn't bother us as we are beach people. Enjoyed our stay

Great Family Environment
Vanese M,
Thu Jan 19 06:10:55 EST 2017
I highly recommend this hotel to families. My husband, my Mom, and I went and it was a resort populated by many families, and lots of extended families. It seemed there was plenty for everyone to do. We stayed in Makul (I think that was the name of our building) and it had a pool right outside which was one of three on the premises. The reef is terrific with the fish swimming right up - so you can snorkel on the property if you want and get to see lots. It's a large property so plenty of walking which I personally enjoyed. It has a spa and dolphins on the premises. I am not a fan of dolphins in captivity and it is in overt abundance everywhere in Riviera Maya. But it's a personal choice. I would recommend this hotel - make sure you book your a la cartes the day you get there or the next morning. The Thai restaurant had delightful food and I've never eaten Thai food, not really knowing what to order, so this was a great introduction. And when it says it's spicy - it is. When we needed something in our room, we had it right away. If you can learn some Spanish before going, it would be helpful otherwise you need to communicate through your concierge in order to get anything from housekeeping. And it is far more respectful to visit a country when you've attempted to pick up at least some basics of their native tongue. Oh and take pesos! The resort doesn't accept American. Way better everywhere, on and off resort, to have pesos rather than American money. Plus, it's more advantageous as a Canadian to get pesos. We didn't check the exchange coming into the country at the airport but leaving it took 13 pesos to get a Canadian dollar. One other thing - we've never been to this part of Mexico and we enjoyed it. But we aren't really resort people and this part of the world just seems to be one resort after another all strung together with access to any real Mexican community entirely dependent on obtaining transportation or doing a tour. And the hotel room was quite nicely appointed, large for just one or two people so a great environment all-in-all.

Not 5 Star Hotel but definitively good enough if you get a good deal!
Anna W,
Thu Jan 19 03:27:04 EST 2017
Love the fact that you have nice nature with lots of wild life at the resort. It is a big resort which will give you a nice variation, they could definitely arrange more shuttles in the evening when you have tired kids but it's not a deal breaker. The mini club was a massive disappointment as it is mostly for really young children (our kids are 5, 7 and 10). There is nothing for older kids except the crazy games at the pool. Lazy river and beach (lots of fish and turtles so great for snorkelling) is great. They offer both noisy fun pools and relaxing pools which was good. Food could definitely be improved as the variation and quality is not good enough if you are staying for 2 weeks. I love Corona and was looking forward to enjoying them on the beach but the hotel only offered one kind of beer which was frustrating. I would recommend going to Coba, Tulumn, Playa del Carmen and Xcaret for culture and true Mexico experience. Visit Cenotes and Maya villages. The Maya experience evening at the hotel is worth booking too. Swimming with dolphins was great! Take advantage of the concierges. Josef that sells tours in the lobby's is great and is happy to help too! One thing that was disappointing was the price of taxis which was very high. As most hotels are all inclusive on the coast guest tend to stay at the resort for their whole holiday which is not helping the locals. Unfortunately we did this a lot more then we would have if there would have been a shuttle to Tulumn and Playa del Carmen. Being a family of 5 a return taxi to Playa del Carmen was £55 and even more to Tulumn which we were happy to spend once but not more. Playa del Carmen was great for restaurants and shopping and I wished we would have had more time there. Tulumn has Turtle Bay where you can snorkel with turtles and a lagoon. Also a beautiful beach next to temples. We are really happy with our experience and will definitely return to Riviera Maya and Mexico but not likely to the same hotel. Mainly due to the food and the kids clubs.

Great Holiday,Amazing Hotel,Lovely Food & the Best Kids Club and Excellent Staff
louihunter, Cambridge, United Kingdom
Thu Jan 19 03:13:42 EST 2017
We just had a 2 week holiday here, which we all enjoyed thoroughly! (2 adults & 1 Child,7yrs) Cannot fault anything about this hotel complex, there is so much to do - daytime & night time entertainment. Or relax by 1 of the 3 swimming pools or on the private beach. All the staff were very friendly and helpful but a few really went the extra mile. (Edwin,Vanessa & Alied - Concierge and the Kids Club staff - Karina, Yana, Fernanda & Itzel) Room was a great size, very clean, mini bar re-stocked daily Food was lovely, amazing choice in the buffet, also a great selection of la carte restaurants

great hotel and great staff
Stacy G,
Wed Jan 18 13:33:43 EST 2017
This was my second trip back to this hotel and it definitely has held up well (last trip was 7 years ago). We were traveling as a group of five people (2 couples and a single). First the check in was great. they even tried to move all of us so we were close together. Overall, I would highly recommend this resort. Staff: The staff were very friendly and spoke the most English of all of the resorts I have ever been to. Carlos and Samy and the pool bar were great! Overall very helpful and attentive. The activities staff were also great. Got people involved without being pushy. There is a time share type program at this resort so just be aware. They weren't pushy about it but did offer us some free activities in exchange for a short presentation on our second day. Rooms: Our room was on the main floor and was nice. The TV could use an upgrade but hey, it's not a priority! It would be nice to have small water bottles in the rooms and not just the large ones they provide. You may not want a room near the concierge desk if you sleep in as they can be busy and noisy in the mornings, Grounds: The hotel is well maintained and very clean. It is very large (spread out) so be prepared for some walking. There are shuttles running if you need. Beach: The beach is small but there are lots of chairs and more than enough water. It is very secluded which means no vendors on the beach but if you like a nice long beach to walk on, this may not be the hotel for you. On the plus side, the rock outcrops offer snorkeling opportunities right off the beach. Pools: There are three pools and they never felt crowded. We spent most of our time at one of the pool bars. The lazy river is a great addition to the resort but they could use more tubes. They have a kids club where you can leave your kids but no kids pool per say. As people traveling without kids, we found that the kids around the pool could be very noisy and disruptive to our relaxation. I think one of the three pools should be designated as adult only to keep all travelers happy. Food: The buffets offered lots of choice and the food was very good overall. Pirate night had lots of great seafood. We went to 3 a la cartes (Brazilian, Thai, and steakhouse). All three were excellent and you felt like special care was taken to make these places special and not just another version of the buffet. If you like coffee, the coffee house is second to none. Lattes to put Starbucks to shame. Don't miss it. Activities: We took the bike tour and it was informative and interesting. We also played some of the poolside games and went to the theater a few nights. The sky bar is a great place to spend our evening and has live entertainment most nights. We did not go to the spa.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.