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Grand Sirenis Riviera Maya

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All Inclusive    

Exceptional Values!
Honeymooners: Bottle of sparkling wine, one honeymoon breakfast in room (reservation required) and one romantic dinner in a la carte restaurant (reservation required; minimum 7 night stay).
Family: Families of five may share the minimum room category with existing bedding (two adults and up to three children 17 and under).

With its modern architecture, Grand Sirenis Riviera Maya combines elegance with harmony. In an incomparable setting, surrounded by nature, a Mayan ruin, beautiful white sandy beaches, and crystal clear water, coral reefs-this resort is a paradise in the Caribbean that is totally unique. This all-inclusive resort has a perfectly conserved Mayan ruin and a "cenote". Grand Sirenis Riviera Maya is situated alongside a fantastic beach, making the location one of the best on the entire Riviera Maya.

There is something for everyone at Grand Sirenis Riviera Maya! Discover hidden Mayan ruins, people-watch at the swim-up bar, sunbathe by the pool or relax at the spa. All of this and more is possible at Grand Sirenis Riviera Maya. You will find many activities to ensure fun all day long: dance lessons, snorkeling, a mini-club, beach volleyball, billiards, and more. Enjoy great entertainment into the evening hours with spectacular shows that rival the best theaters.

Let your senses come alive and taste the flavors of various cultures merged with the exotic atmosphere of the Riviera Maya. Enjoy a great selection of dining options in ten restaurants, each one offering an authentic and unique atmosphere. Sip a cocktail or enjoy ice cream at one of the various bars and snack bars located throughout the complex.

Relax and find a balance between soul and spirit at the spa offering the most incredible sensations of health, relaxation, and well-being based on a blend of nature's four elements.
Situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 hour from the Cancun airport.

Local Phone: 011-52-984-875-1
Toll Free Phone: 866-408-9995
Fax: 011-52-984-875-9419
Business Services
Meeting Rooms
Physician on Call
Number of Pools: 3

Swim-up Bar
Three swimming pools with a Lazy River and seperate children's pool.
Number of Courts: 2
Outdoor Courts: 2
Court Fee: Fee for lessons
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Additional Charge
Paddle Boats: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Other Sports Available
Bicycles: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
The property has a perfectly conserved Mayan Ruin and a "cenote". The complex is situated alongside a fantastic virgin beach, making the location one of the best on the entire Mayan Riviera. Spacious public areas, indoor and outdoor lounges, air-conditioned buffet restaurant, 8 a la carte air conditioned restaurants. Beach:
Total Rooms: 504
Year Opened: 2006 Credit Cards: Visa, Master Card, American Express
A la carte themed dinners: at least 3 guaranteed pp per week for 7 night stays anything less is subject to availability. Dress Code is required in all a la carte restaurants.
1 King or 2 dbl beds. Furnished balcony. Living area. Cable TV, In-room movies($), Internet access($), Minibar, Coffee/tea maker,Safe,Bathroom has jet showerand double jacuzzi, hairdryer, use of bathrobes & slipper.
Other Amenities -
Air Conditioning
Balcony or Terrace
Coffee Maker
Hair Dryer
Room Safe
2 Double bds and full size sofabed in the Living area Furnished balcony Cable TV. In-room movies(fee) Internet access(fee) Minibar Coffee/tea maker Safe Bathroom has jet shower and dbl jacuzzi, hairdryer, use of barhrobes & slippers.
Other Amenities -
Air Conditioning
Balcony or Terrace
Coffee Maker
Hair Dryer
Room Safe
Sapphire JR STE w/1 king or 2 doubles, Partial ocean-view, Balcony, Living area w/sofa bed, Internet access ($), Bathroom w/dbl jacuzzi, Bathrobes, slippers.
Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Room Safe

Room Service (11am to 11pm)
Grand Sirenis Riviera Maya features 1 meal plan options:
All Meals, Drinks & Tips-A la carte restaurants are open on alternate nights based on occupancy. Dress Code required in a la carte restaurants.
There are 8 Restaurants at Grand Sirenis Riviera Maya:
Bayou - Cajun/Creole restaurant
Ikebana - Japanese restaurant.
El Rancho - Steak-house restaurant
La Gira Rodizio - Brazilian Grill restaurant.
Las Barcas - Mediterranean restaurant
Cinecitta - Italian restaurant..
El Patio - Mexican restaurant.
Le Relais Gourmand - Gourmet french restaurant. This restaurant is not included in the All-Inclusive Plan
Daily Activities & Entertainment:
Gymnasium, Table Tennis, Darts, Billiards, Beach Volleyball, Five-a-side Football Pitch, Shooting Range, Archery, Dance Lessons, Spanish Lessons, Kayaks, Excursions (fee required)
Nightly Activities & Entertainment:
Wide variety of shows and themed evenings. Gala dinner with lobster (one per week)
Up to 5 hours of activities every day
Applicable Ages: 4-12 years old

Children's Facilities
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
5268 Recommend
5268 past Apple Vacationers would recommend Grand Sirenis Riviera Maya to their friends and family

Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 11058 reviews
What to expect

TripAdvisor Traveller Reviews
Great place as long as you don't mind noise
Strathcoup123, Strathroy, Canada
Thu Feb 11 15:24:38 EST 2016
This was our second time at the resort. We were given an upgrade to the beach area. The staff and accommodations were wonderful. We only had two problems. We were woken up every night just after 2 AM when the disco closed. The only way back to the center of the resort from the disco is through the beach accommodation buildings. The younger crowd is very energetic and have had a good time. They are very loud. The buildings are open and made in a pyramid shape that makes any noise amplified. We talked to the concierge but he just said they were aware of the issue. No other explanation. We talked to several other people who also wondered why they don't light the service road that that runs around the outer area of the complex? It would keep the loud crowd away from the guests that want to sleep. The only other issue we had was the high pressure sales tactics for their Members Club. Its is a new version of time share. Its too bad they have to ruin the many wonderful things about this resort by the bad acoustics of the buildings, bad planning and pushy sales tactics. More>

Great visit
James B,
Thu Feb 11 14:24:03 EST 2016
Went on holiday with my girlfriend and had a great time we didn't want to leave! Every part of the hotel looked amazing and the upkeep even though a huge job was done well. The entertainment team were great watched some great performances including a very interesting live rock band, the staff around the pools were more fun then anyone especially omal. Only bad thing is there a few restaurants that you have to book and the Italian one was pretty terrible and we couldn't finish our mains and didn't bother with dessert. Would recommend this hotel to anyone More>

Absolutely not a five star hotel
Alexhyoung, London, United Kingdom
Thu Feb 11 10:19:08 EST 2016
Firstly I am from West London, Notting Hill and I have travelled extensively and too some seriously beautiful, real, five star hotels. This, sadly was not a five star hotel, it was my first all inclusive experience as my husband and I wanted a cheap two weeks away and I thought that this looked like decent value for money. I will never go on an all inclusive again! Cheap is cheap The hotel - The grounds were average, lots of wildlife and some pretty bits at night. The beach was awful considering just down the road in Tulum there is the most stunning beach. The pools; one was like a zoo but the quiet pool was really the only place you could get respite from the drunken louts all shouting at each other constantly. The lobby's are so large and cold looking, its like sitting in Malaga airport. No beach bars or romantic places to have an evening sunset drink. Forget romance in this place, there is none! If you have any taste buds at all (most of the people in this hotel spend the entire day and night drunk, so their taste buds are no doubt obliterated) the alcohol is so raw and unrefined it is hard to get past the first glass. My liver has never seen such abstinence and believe me I LOVE a drink. My husband was truly shocked to see me turn down so much free booze. The food - again if you like eating in an airport lobby on your holiday then the buffet areas would be fine for you. The food in the buffet's was the only thing worth eating. The other restaurants are an absolute joke. The French would be turning in their graves at the hotels version of lobster thermidor. A manager needs to get a chef down there asap to teach some one how to cook the foods authentically to the specific restaurants they have. I gave up with the a la carte's in the end and resigned myself to the hall the size of a football stadium's, buffet food. We ate in nearly all of them and the only one that was even half worth it was the Mexican, which btw had no correlation to actual Mexican cuisine that we so desperately found in Tulum and Playa del Carmen. The snack bar at the beach just served the same old boring carb heavy chicken wings, burgers and hot dogs that seemed to please the majority of the guests large stomachs. If you like your body and care about your health lunch at the beach will be a problem for you. Back to the football stadium buffet hall so you can get some variety or starve. The room - nice if you are a fan of bright orange and yellow. Air con didn't work so we had mosquitos biting us every night which I have never experienced in a hotel room with all the doors shut and supposed air con on? TV was ancient and the volume didn't work. The mini bar is for people who only like fizzy drinks and beer, (90% hotels occupants by the looks of things?) Staff - The staff were delightful. Mexicans are very friendly and seemed to really care about whether you are having a good time or not. They were also extremely happy that I spoke Spanish to them. Its seems the majority of guests at this hotel only speak one language and when they do its mostly at an extremely loud volume even though the person is standing no more than a foot away from them. Gym - the gym was thankfully empty and quiet. In two weeks we only saw a select 10 or so regular people which was quite shocking for a hotel that has 2000 rooms............. are you getting the picture? A very large picture. Clothing - DO NOT BOTHER BRINGING DECENT CLOTHES TO THIS HOTEL! I packed my suitcase full of beautiful dresses and high heels with matching accessories only to find out that men and women would think it appropriate to walk into dinner in shorts, vest and a cap. The men are basically in some sort of weird uniform, long bermuda shorts with a vest that must not match, wrap around sunglasses and baseball caps. Women are mostly covered in tattoo's. Overall - I would 't go back but then I am an extremely hard critic and I am used to London's incredible restaurant scene. If you want a cheap all inclusive and you dont care about what you eat or what you look like this is the place. If you like decent food and alcohol with people who speak at a normal level to each other rather than shout all day long, then don't go. More>

Sharon N, Lincoln, United Kingdom
Thu Feb 11 05:52:02 EST 2016
Go if you get the chance excellent hotel and the best staff experience, nothing too much trouble, any problems dealt with immediately. Great food and evening shows including plenty for the children. Not an adult only hotel but plenty of quiet places to relax. More>

Everything you could want!
rabe2016, South Shields, United Kingdom
Thu Feb 11 01:48:03 EST 2016
I visited in October 2015 for my 21st with my parents & younger sis. First few days were raining & every floor became an ice rink! None of my shoes would grip the floor but staff were mopping the floors every time the rain stopped & i don't think they could have done more! Our room was a Juniour suit & was massive! Had a sofa area & balcony & 2x double beds & whirlpool bath & shower. It was lovely! All of the bars are well stocked & fast service. The Bar next to the 'Luxury' beach section makes better drinks! The buffet restaurant is massive & i dare you to not find something you don't like! Specials every night cooked fresh in front of you and theme nights are fun but not a lot of food changes. Beach BBQ is open every day (i think from 12?) and does the best steak! You can turn up straight off the beach in your bikini & grab whatever you want + drinks! The A La Carts are OK. Brazillian was best, lots of meat. The one next to the icecream bar was rubish! & all the rest were the standard of food at the buffet restaurant just served on a fancy plate. But still nice experience. Nightclub is a bit dry.. The entertainment team try to make it fun but me & my sis (21&18) were the youngest ones there, everyone else was over 40. The walk back from the nightclub brings you past a beach which is not really advertised & its so peaceful (especially at 2am..) Overall, the staff were helpful & food & drinks were good & plenty. There is something for everyone & the place is that big you cant get bored! More>

The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating