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Grand Sirenis Riviera Maya

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All Inclusive    

Exceptional Values!
Honeymooners: Bottle of sparkling wine, one honeymoon breakfast in room (reservation required) and one romantic dinner in a la carte restaurant (reservation required; minimum 7 night stay).
Family: Families of five may share the minimum room category with existing bedding (two adults and up to three children 17 and under).

With its modern architecture, Grand Sirenis Riviera Maya combines elegance with harmony. In an incomparable setting, surrounded by nature, a Mayan ruin, beautiful white sandy beaches, and crystal clear water, coral reefs-this resort is a paradise in the Caribbean that is totally unique. This all-inclusive resort has a perfectly conserved Mayan ruin and a "cenote". Grand Sirenis Riviera Maya is situated alongside a fantastic beach, making the location one of the best on the entire Riviera Maya.

There is something for everyone at Grand Sirenis Riviera Maya! Discover hidden Mayan ruins, people-watch at the swim-up bar, sunbathe by the pool or relax at the spa. All of this and more is possible at Grand Sirenis Riviera Maya. You will find many activities to ensure fun all day long: dance lessons, snorkeling, a mini-club, beach volleyball, billiards, and more. Enjoy great entertainment into the evening hours with spectacular shows that rival the best theaters.

Let your senses come alive and taste the flavors of various cultures merged with the exotic atmosphere of the Riviera Maya. Enjoy a great selection of dining options in ten restaurants, each one offering an authentic and unique atmosphere. Sip a cocktail or enjoy ice cream at one of the various bars and snack bars located throughout the complex.

Relax and find a balance between soul and spirit at the spa offering the most incredible sensations of health, relaxation, and well-being based on a blend of nature's four elements.
Situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 hour from the Cancun airport.

Local Phone: 011-52-984-875-1
Toll Free Phone: 866-408-9995
Fax: 011-52-984-875-9419
Business Services
Meeting Rooms
Physician on Call
Number of Pools: 3

Swim-up Bar
Three swimming pools with a Lazy River and seperate children's pool.
Number of Courts: 2
Outdoor Courts: 2
Court Fee: Fee for lessons
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Additional Charge
Paddle Boats: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Other Sports Available
Bicycles: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
The property has a perfectly conserved Mayan Ruin and a "cenote". The complex is situated alongside a fantastic virgin beach, making the location one of the best on the entire Mayan Riviera. Spacious public areas, indoor and outdoor lounges, air-conditioned buffet restaurant, 8 a la carte air conditioned restaurants. Beach:
Total Rooms: 504
Year Opened: 2006 Credit Cards: Visa, Master Card, American Express
A la carte themed dinners: at least 3 guaranteed pp per week for 7 night stays anything less is subject to availability. Dress Code is required in all a la carte restaurants.
Sapphire JR STE w/1 king or 2 doubles, Partial ocean-view, Balcony, Living area w/sofa bed, Internet access ($), Bathroom w/dbl jacuzzi, Bathrobes, slippers.
Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Room Safe
1 King or 2 dbl beds. Furnished balcony. Living area. Cable TV, In-room movies($), Internet access($), Minibar, Coffee/tea maker,Safe,Bathroom has jet showerand double jacuzzi, hairdryer, use of bathrobes & slipper.
Other Amenities -
Air Conditioning
Balcony or Terrace
Coffee Maker
Hair Dryer
Room Safe
2 Double bds and full size sofabed in the Living area Furnished balcony Cable TV. In-room movies(fee) Internet access(fee) Minibar Coffee/tea maker Safe Bathroom has jet shower and dbl jacuzzi, hairdryer, use of barhrobes & slippers.
Other Amenities -
Air Conditioning
Balcony or Terrace
Coffee Maker
Hair Dryer
Room Safe

Room Service (11am to 11pm)
Grand Sirenis Riviera Maya features 1 meal plan options:
All Meals, Drinks & Tips-A la carte restaurants are open on alternate nights based on occupancy. Dress Code required in a la carte restaurants.
There are 8 Restaurants at Grand Sirenis Riviera Maya:
El Patio - Mexican restaurant.
Le Relais Gourmand - Gourmet french restaurant. This restaurant is not included in the All-Inclusive Plan
Bayou - Cajun/Creole restaurant
Ikebana - Japanese restaurant.
El Rancho - Steak-house restaurant
La Gira Rodizio - Brazilian Grill restaurant.
Las Barcas - Mediterranean restaurant
Cinecitta - Italian restaurant..
Daily Activities & Entertainment:
Gymnasium, Table Tennis, Darts, Billiards, Beach Volleyball, Five-a-side Football Pitch, Shooting Range, Archery, Dance Lessons, Spanish Lessons, Kayaks, Excursions (fee required)
Nightly Activities & Entertainment:
Wide variety of shows and themed evenings. Gala dinner with lobster (one per week)
Up to 5 hours of activities every day
Applicable Ages: 4-12 years old

Children's Facilities
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
4921 Recommend
4921 past Apple Vacationers would recommend Grand Sirenis Riviera Maya to their friends and family

Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 10575 reviews
What to expect

TripAdvisor Traveller Reviews
Fabulous resort
Thu Nov 26 14:54:16 EST 2015
We arrived at the resort just after a week of torrential rain. We were greeted with glorious sunshine. The first impressions of the resort were very good. However there is no air conditioning in the main lobby's so while checking in its very hot and sticky. There was a massive hiccup with our room, reception tried to help but we didn't seem to get anywhere fast. We were given a key to a room that another couple were in. The gentleman's room, his poor wife was in the shower when I let myself in. So basically my family had to squeeze into a tiny room until the hotel managed to find is a suitable room the next day. Which actually worked out to be better as our room was fairly newly refurbished. The foam party on a Saturday was so much fun, there was lots to do in the evenings. I'd highly recommend visiting the Dolphins on site. The evening entertainment was very good the musicals they put on were amazing. Only downside was the evenings they did the mr or miss sirenis. We were fortunate enough to to be here over Halloween, omg there show was fab... The food in the main restaurant was pretty good sometimes a bit samey, but hey when your catering for the masses it was pretty good. We spent most of our pool time around the steakhouse pool which was pretty lively and lots going on. Recommend getting the shuttle bus as taxis are very expensive... If you want to venture out More>

Good hotel but a few let downs
eddy w, Stockport, United Kingdom
Thu Nov 26 08:18:32 EST 2015
Huge hotel and grounds it is located in. Well maintained gardens but from 8 am in the morning the gardening staff were starting up their equipment near our room which was a bit of a nuisance. Food in all buffets and speciality restaurants excellent but ruined by babies and young kids screaming and crying or running around. Drinks hit and miss one glass weak next strong but I found beer on draught weak. Rooms huge and bathroom had power shower and jacuzzi but the bath took ages to fill so maintenance had to come and fix it. Unfortunately I had to have my room fumigated after 2nd day due to insects crawling over walls and I was bitten quite a few times during the night. You have to pay about £40 for the use of the safe for two weeks and Wi Fi has to be paid for too. It has Premium areas for guests who have paid for a timeshare at other Sirenis hotels... this is promoted through the concierge at your foyer where your rooms are... and reps through out the complex... if you take the Mexican breakfast and tour of the privilege parts of hotel and accommodation you get a $100 credit to use at the complex... we didn't bother but it's not mentioned in your holiday brochure either. The animation team on site are good but pool areas can get noisy during the day with the activities they organise, there is a less noisy pool too but half of it is reserved for the privilege guests who wear black bracelets to set them apart, this applies to parts of the beach, foyer, and theatre.The lazy river is excellent too. Overall it's a decent hotel complex but a few of the above mentioned let it down. \itap1\trowd \taflags0 \trgaph108\trleft-108 \trbrdrt\brdrnil \trbrdrl\brdrnil \trbrdrt\brdrnil \trbrdrr\brdrnil \clvertalc \clshdrawnil \\clftsWidth3 \clmart10 \clmarl10 \clmarb10 \clmarr10 \clbrdrt\brdrnil \clbrdrl\brdrnil \clbrdrb\brdrnil \clbrdrr\brdrnil \clpadt20 \clpadl20 \clpadb20 \clpadr20 \gaph\cellx8640 \pard\intbl\itap1\pardeftab720\qc\partightenfactor0 More>

Best service received from Floriberto Reyes Torres
Karyne L, Dieppe, Canada
Thu Nov 26 07:08:02 EST 2015
Great time had by all. Excellent service received from Floriberto Reyes Torres. Would recommend to anyone wanting a variety of activities all on one resort. We visited for the 4th time and each time we were a party of 5. More>

Amazing Vacation!
Prtnpnk, Barrie, Canada
Wed Nov 25 16:16:08 EST 2015
We vacationed at the Grand Sirenis in October. There were 12 of us and we all had a great time. The food was amazing and a lot of variety. There were bars everywhere! The pools are huge and a lot of fun with the activity crew. We enjoyed the lazy river every afternoon and the snack bar at the lazy river served amazing chicken wings and fajitas. The shows were better than most I have seen at other resorts. Our room was spacious, always clean. The air conditioning work very well. The only complaint I have is the red wine. It was awful. I can usually get used to the wine at a resort but not this one. It really was not drinkable and not a single person in our group could drink it. I highly recommend this resort to any age. There is always something to do so go and enjoy! More>

The Jungle is reclaiming the property...
Allan D, Seba Beach, Alberta, Canada
Wed Nov 25 15:03:50 EST 2015
This was our 3rd 2 week visit in as many years and we have noticed a steady decay in the rooms. Holes in the head boards, permanent stains in furniture and steady decay in the infrastructure leaves an impression that the "premium travellers members" rooms are less important than the first time visitors. Could it be that once you've paid your money they move on to greener pastures? Feels like it. Requests for changes or service from the VIP lounge were ignored. Other guests with less polite attributes seemed to get waited on hand and foot. Not impressed with the "VIP" lounge management and staff at all this trip and would strongly advise any first time visitor to avoid becoming a member. Notable exceptions are the beach/pool staff Karen Barahona and Ricardo. Building concierge Pamela Lopez Rios, who used to be in the VIP lounge, was extremely helpful and friendly as usual. If we ever return to the Sirenis it will be to visit the aforementioned staff. The last, but not the least, issue was the other guests. We met many fantastic couples and enjoyed diving with other divers from all over the world but the amount of free range parenting experiments running, screaming and dominating throughout the resort certainly impacted the vacation to the point that we left restaurants as soon as possible and avoided the "quiet" member's pool. Rude smokers and egocentric guests certainly can't be the responsibility of the resort but if you're looking for a quiet getaway, look for an adult only resort. More>

The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating