Grand Sirenis Riviera Maya

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All Inclusive    

2018 Exceptional Values
Honeymoon: Bottle of sparkling wine and tequila, surprise gift, flowers upon arrival, one honeymoon breakfast in room (reservation required), and one romantic dinner in ŕ la carte restaurant (reservation required; 7 night minimum stay).
Family of Five: Families of five may share the minimum room category with existing bedding (two adults and up to three children 11 years and under).

With its modern architecture, Grand Sirenis Riviera Maya combines elegance with harmony. In an incomparable setting, surrounded by nature, a Mayan ruin, beautiful white sandy beaches, and crystal clear water, coral reefs-this resort is a paradise in the Caribbean that is totally unique. This all-inclusive resort has a perfectly conserved Mayan ruin and a "cenote". Grand Sirenis Riviera Maya is situated alongside a fantastic beach, making the location one of the best on the entire Riviera Maya.

There is something for everyone at Grand Sirenis Riviera Maya! Discover hidden Mayan ruins, people-watch at the swim-up bar, sunbathe by the pool or relax at the spa. All of this and more is possible at Grand Sirenis Riviera Maya. You will find many activities to ensure fun all day long: dance lessons, snorkeling, a mini-club, beach volleyball, billiards, and more. Enjoy great entertainment into the evening hours with spectacular shows that rival the best theaters.

Let your senses come alive and taste the flavors of various cultures merged with the exotic atmosphere of the Riviera Maya. Enjoy a great selection of dining options in ten restaurants, each one offering an authentic and unique atmosphere. Sip a cocktail or enjoy ice cream at one of the various bars and snack bars located throughout the complex.

Relax and find a balance between soul and spirit at the spa offering the most incredible sensations of health, relaxation, and well-being based on a blend of nature's four elements.
Situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 hour from the Cancun airport.

Local Phone: 011-52-984-87...
Toll Free Phone: 866-408-9995
Fax: 011-52-984-875-9419
Business Services
Meeting Rooms
Physician on Call
Number of Pools: 3

Swim-up Bar
Three swimming pools with a Lazy River and seperate children's pool.
Number of Courts: 2
Outdoor Courts: 2
Court Fee: Fee for lessons
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Additional Charge
Paddle Boats: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Other Sports Available
Bicycles: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
The property has a perfectly conserved Mayan Ruin and a "cenote". The complex is situated alongside a fantastic virgin beach, making the location one of the best on the entire Mayan Riviera. Spacious public areas, indoor and outdoor lounges, air-conditioned buffet restaurant, 8 a la carte air conditioned restaurants. Beach:
Total Rooms: 504
Year Opened: 2006 Credit Cards: Visa, Master Card, American Express
A la carte themed dinners: at least 3 guaranteed pp per week for 7 night stays anything less is subject to availability. Dress Code is required in all a la carte restaurants.
Sapphire JR STE w/1 king or 2 doubles, Partial ocean-view, Balcony, Living area w/sofa bed, Internet access ($), Bathroom w/dbl jacuzzi, Bathrobes, slippers.
Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Room Safe
The advanced sleek, contemporary design of each 560 sq ft units offer maximum relaxation with spectacular views. Suites are available with the option of a king sized bed or two double beds.
Other Amenities -
1 King or 2 dbl beds. Furnished balcony. Living area. Cable TV, In-room movies($), Internet access($), Minibar, Coffee/tea maker,Safe,Bathroom has jet showerand double jacuzzi, hairdryer, use of bathrobes & slipper.
Other Amenities -
Air Conditioning
Balcony or Terrace
Coffee Maker
Hair Dryer
Room Safe
2 Double bds and full size sofabed in the Living area Furnished balcony Cable TV. In-room movies(fee) Internet access(fee) Minibar Coffee/tea maker Safe Bathroom has jet shower and dbl jacuzzi, hairdryer, use of barhrobes & slippers.
Other Amenities -
Air Conditioning
Balcony or Terrace
Coffee Maker
Hair Dryer
Room Safe

Room Service (11am to 11pm)
Grand Sirenis Riviera Maya features 1 meal plan options:
All Meals, Drinks & Tips-A la carte restaurants are open on alternate nights based on occupancy. Dress Code required in a la carte restaurants.
There are 8 Restaurants at Grand Sirenis Riviera Maya:
Le Relais Gourmand - Gourmet french restaurant. This restaurant is not included in the All-Inclusive Plan
Siam - Thai cuisine
Ikebana - Japanese restaurant.
El Rancho - Steak-house restaurant
La Gira Rodizio - Brazilian Grill restaurant.
Las Barcas - Mediterranean restaurant
Cinecitta - Italian restaurant..
El Patio - Mexican restaurant.
Daily Activities & Entertainment:
Gymnasium, Table Tennis, Darts, Billiards, Beach Volleyball, Five-a-side Football Pitch, Shooting Range, Archery, Dance Lessons, Spanish Lessons, Kayaks, Excursions (fee required)
Nightly Activities & Entertainment:
Wide variety of shows and themed evenings.
Up to 5 hours of activities every day
Applicable Ages: 4-12 years old

Children's Facilities
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
5485 Recommend
5485 past Apple Vacationers would recommend Grand Sirenis Riviera Maya to their friends and family
TripAdvisor Web Reviews
Based on 16199reviews
What to expect

TripAdvisor Traveller Reviews
Below the standard we expected
PipingBlueKnight, Guernsey, United Kingdom
Mon Sep 24 13:37:26 EDT 2018
Really hyped up by reviews claiming 4 to 5 star resort, thought we'd push the boat out and severely disappointed. Have stayed in far superior 3-4 star accommodations in Egypt, Spain and other resorts. Paid extra premium for 'Sea View' only to find that the Sea View Suites were the only ones NOT to have been refurbished, so very dirty, dated and below standard of reasonable levels of health and safety with broken sharpe edged floor tiles, scanky stained furniture and bathrooms. Food mediocre and basic all inclusive restaurants, staff whom only really showed an interest if you were waving ÂŁ or $ notes toward them, otherwise ignored. Sorry Grand Sirenis, you're not that Grand at all.

An HONEST review
Kazziebeans, Redruth, United Kingdom
Mon Sep 24 09:51:28 EDT 2018
So we stayed here last week for 1 week. Im actually sad to be home. Hotel- It’s lovely. Clean and tidy. Staff can’t do enough to help and make your stay enjoyable. Food- If anyone says the food is boring they’re crazy. There are 10 restaurants to choose from. The buffet was our favourites as you can eat as much as you like and it’s varied. We loved the Mexican restaurant, but there is also Thai, French, Japanese, Mediterranean to name a few. There’s an ice cream shop and a coffee shop! We loved these! Pools- Lively ones and quiet ones. A lazy river which was lovely. 2 pools has swim up bars. Lovely :) Beach- Has sand and water. Also sea weed. Stop complaining people. It’s a beach. Guess what- beaches have seaweed. The staff have diggers and lorries constantly cleaning it up only to repeat the process 12 hours later when the tide turns. WiFi- Good throughout the buildings Gym- It’s no crossfit gym but it has dumbbells, lifestyle fitness equipment, a few spinners. Not bad. We used it 3 times in a week. Safe in room. Towel creatures every day. Pool towels. Awesome staff. Good entertainment. Branded alcohols. Numerous cocktails- flying gorilla is the best. Don’t forget a couple of hidden taxes- you’ll be charged environmental tax when you arrive at check in. It’s hardly nothing. Exit tax at the airport. It’s fifty pounds or one thousand two hundred pesos. Don’t forget to budget for that. Lots of wildlife, coatis, iguanas, spider monkeys. Even a nightclub- I’m sure some wildlife can be found exiting that, however we never went. Hope that helps. Ignore the negative reviews. People are too quick to complain. I can’t fault this hotel. The only problem was we didn’t book for long enough. Hit like if it was a handy review. Enjoy!

Amazing people made our honeymoon
john679, York, United Kingdom
Sun Sep 23 09:08:53 EDT 2018
When we first arrived at the resort we were a little disappointed as it did not look much like the pictures that TUI had advertised. But after the first day we realised that the resort was actually quite nice, it was a shame about the seaweed on the beach but this was a natural occurrence that could not be helped, the hotel did have people there cleaning up the seaweed every day. The best part of our honeymoon was meeting and spending time with some amazing staff a few names we would like to mention are ARMANDO and LIZ our concierges in blocks 1600/1700 always happy to help and did everything they could to make our stay happy. The entertainment team in our pool AMAZING! GERONY, YETNA, MAYDA and RAUL got everyone involved and just so kind and friendly, if it was not for them and some other guests we met we would not have enjoyed our time so much. The only thing that would make us come back to this resort are these people ARMANDO, LIZ, GERONY, YETNA, MAYDA and RAUL! We love these people so much and thank you for making our honeymoon so special. Just a couple of things to the management team one thing that did spoil our time was the constant trying to sell us stuff around the pool that needs to stop! These employees need a pay rise!

Not a bad word to say!
Luke271998, Rotherham, United Kingdom
Sun Sep 23 06:07:11 EDT 2018
First of all I want to express that I never ever read reviews nor write reviews however on this occasion prior to going to Mexico as we spent a bit of money I decided to read some of the reviews and I’m not sure if these people have stopped at the same resort as me or not because the only bad thing about this hotel was it didn’t have brown sauce hahah it was that good. The hotel is massive some of the reviews say if you don’t like walking don’t come yet you can ring from your room for a buggy to pick you up and the car will be outside your door within 5 minutes so take no notice of that issue. We traveled with TUI on the Dreamliner from Manchester took around 9 hours you get two meals on the plane we knew this already however we didn’t realise that it was free drinks for the whole way there and back vodka/gin/beer/cider/pop ect ect so our holiday got of to a cracking start. And on the return around 8 and a half hours same again 2 meals free ale When we arrived at the hotel there is a eco tax this was 9$ each for two weeks and leaving the country was 65$ each Now onto the al a cart restraunts don’t listen to anyone saying they liked or disliked the food go and make your own mind up for example I wasn’t a fan of the Italian but the other couple went with said it was the best one they went to everyone’s tastebuds are different just because he/she doesn’t like it has nothing to do with anyone else so don’t read into that! For me and my partner the steakhouse was the best we visited the place twice unreal food. The Mexican night is on Tuesday and Saturday and the food in the buffet halls are amazing on these nights however on the other nights they are just as nice if you can’t go down the line and go back to your table without a full plate of food I question everything. Only restraunt you can’t go in is the French unless you want to pay for it for 2 weeks stay you can go to 6 restraunts we only went to 4 of them as we enjoyed the buffet so much We went in September we all know it’s classed as the hurricane season the forecast read as if it was thunderstorms for the whole two weeks we had rain for 3 days max this could be anything from 10 mins to 2 hours then it’s back to Normal so don’t let that put you off also We stopped in a junior suite and it was unreal whirl pool bath two big double beds cleaned everyday fresh towels ect ect mini bar in the room and room service 24/7 from burgers pizza hot dogs club sanwhiches which was all free and then another menu with steak salmon ect which came at a cost but was around £10 nothing really We went to coco bongos twice and that is just a must do if there’s one trip you do while your there it’s that you won’t be disappointed! Also went to Xplor an unreal experience. Friday night it’s the beach party that’s a good laugh and there is a disco(nightclub) on site what shirts at 2am also a dolphin area where there are daily shows for free or you can swim with them for 158$ for two people The wildlife on site is amazing raccoons spider monkeys iguanas kotis ect We will be coming back for certain our buggy driver amado was hilarious HOLY MOLY GUACAMOLE!

Fantastic holiday
Sun Sep 23 04:07:24 EDT 2018
Just got back from 10 nights here and what a brilliant holiday we had . The staff were so helpful and hard working they keep the hotel and grounds spotless The wildlife around the grounds was the highlight . The beach is a slight let down but you can't blame the hotel for the seaweed ,every time we went to the beach theres staff there clearing it away . the pools and the lazy river are really good . Food was really good and varied always a good choice . People reserving sun beds first thing in the morning then not coming to the pool till lunch time is a small problem but having said that we always got a bed. Would not hesitate to come back . it is a large resort so if you have trouble walking too far perhaps not the best place to stay although there are buggies driving about all day to get a lift on

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