Exceptional Values! Honeymooners: Bottle of sparkling wine, one honeymoon breakfast in room (reservation required) and one romantic dinner in a la carte restaurant (reservation required; minimum 7 night stay).
Family: Families of five may share the minimum room category with existing bedding (two adults and up to three children 17 and under).
With its modern architecture, Grand Sirenis Riviera Maya combines elegance with harmony. In an incomparable setting, surrounded by nature, a Mayan ruin, beautiful white sandy beaches, and crystal clear water, coral reefs-this resort is a paradise in the Caribbean that is totally unique. This all-inclusive resort has a perfectly conserved Mayan ruin and a "cenote". Grand Sirenis Riviera Maya is situated alongside a fantastic beach, making the location one of the best on the entire Riviera Maya.
There is something for everyone at Grand Sirenis Riviera Maya! Discover hidden Mayan ruins, people-watch at the swim-up bar, sunbathe by the pool or relax at the spa. All of this and more is possible at Grand Sirenis Riviera Maya. You will find many activities to ensure fun all day long: dance lessons, snorkeling, a mini-club, beach volleyball, billiards, and more. Enjoy great entertainment into the evening hours with spectacular shows that rival the best theaters.
Let your senses come alive and taste the flavors of various cultures merged with the exotic atmosphere of the Riviera Maya. Enjoy a great selection of dining options in ten restaurants, each one offering an authentic and unique atmosphere. Sip a cocktail or enjoy ice cream at one of the various bars and snack bars located throughout the complex.
Relax and find a balance between soul and spirit at the spa offering the most incredible sensations of health, relaxation, and well-being based on a blend of nature's four elements.
The property has a perfectly conserved Mayan Ruin and a "cenote". The complex is situated alongside a fantastic virgin beach, making the location one of the best on the entire Mayan Riviera.
Spacious public areas, indoor and outdoor lounges, air-conditioned buffet restaurant, 8 a la carte air conditioned restaurants.
Beach: Total Rooms: 504
Year Opened: 2006
A la carte themed dinners: at least 3 guaranteed pp per week for 7 night stays anything less is subject to availability. Dress Code is required in all a la carte restaurants.
JRS PARTIAL OCEAN VIEW
Sapphire JR STE w/1 king or 2 doubles, Partial ocean-view, Balcony, Living area w/sofa bed, Internet access ($), Bathroom w/dbl jacuzzi, Bathrobes, slippers.
Other Amenities -
1 King or 2 dbl beds. Furnished balcony. Living area. Cable TV, In-room movies($), Internet access($), Minibar, Coffee/tea maker,Safe,Bathroom has jet showerand double jacuzzi, hairdryer, use of bathrobes & slipper.
Other Amenities -
Balcony or Terrace
JUNIOR SUITE FOR FAMILY
2 Double bds and full size sofabed in the Living area Furnished balcony Cable TV. In-room movies(fee) Internet access(fee) Minibar Coffee/tea maker Safe Bathroom has jet shower and dbl jacuzzi, hairdryer, use of barhrobes & slippers.
Other Amenities -
Balcony or Terrace
Room Service (11am to 11pm)
Grand Sirenis Riviera Maya features 1 meal plan options:
All Meals, Drinks & Tips-A la carte restaurants are open on alternate nights based on occupancy. Dress Code required in a la carte restaurants.
There are 8 Restaurants at Grand Sirenis Riviera Maya:
Le Relais Gourmand -
Gourmet french restaurant. This restaurant is not included in the All-Inclusive Plan
Had a superb two weeks at the Grand Sirenis!! Me and my boyfriend went in mid-late June, unfortunately there was a tropical storm but no fault of the resort whom might I add work so so hard to sweep...
Had a superb two weeks at the Grand Sirenis!! Me and my boyfriend went in mid-late June, unfortunately there was a tropical storm but no fault of the resort whom might I add work so so hard to sweep rain for hours and hours out of the building. I would say however the floorings are really slippy when wet so be very careful! A lot of the reviews on here are totally unreasonable. There's no free wifi no but who goes away to sit on the phone the whole time! We found it great to have an escape from normal life! Also comments on how the resort is too big - it's really not, it's massive but not completely inaccessible by foot as many have mentioned. So many good points, the food was fantastic, both buffet and a la carte (with the Japanese being amazing!!) we went to the Italian, Mexican, Japanese (twice!) and steakhouse and enjoyed them all. The best dinner service we recieved of all was from Enrique in the italian - he was so so cheery, friendly and lovely to have serving us!!
The room was exceptionally clean every single day with a new towel animal every day and it's clear the cleaners work incredibly hard. The grounds and public areas are also incredibly clean and tidy.
The entertainment team work so so hard and are brilliant at what they do - the shows (especially lion king!) are completely out of this world, the costumes and quality of performance really impressed us for hotel entertainment. A special mention to Ivan the terrible for providing us with entertainment poolside. His energy and enthusiasm Is endless and a real credit to the hotel.
We didn't have much to do with our concierge to be honest and we weren't offered a timeshare meeting so can't comment on that. However we asked our concierge to arrange a treat for our friends anniversary. Jose Luis thank you so so much for your efforts they were hugely appreciated. We did also have a tv issue and this was resolved within 15 minutes by sending a staff member up.
We also used the spa whilst we were there. The hydrotheraphy was really good and not like anything Id experienced elsewhere and also the Swedish massages we got were amazing! Cost wise I would say this is roughly like for like on uk prices. All the staff throughout really do work their backsides off and always have a smile on their face and say hello in the passing.
The only other comments would be that the room style is slightly dated and I really wouldn't say its a 5*, also from speaking with others it appears the rooms are all different - some have bathrobes, clocks, flat screen TVs and king size beds, unfortunately we had none of that and a tv from literally 1980 and two tiny beds we struggled to stay in together and occasionally had to sleep in seperate beds for a decent nights sleep! However despite all that we weren't there for the tv and ??honestly had a superb couple of weeks.
Simon B, Leicester, United Kingdom
Mon Jun 29 16:19:09 EDT 2015
We really enjoyed our stay at Grand Sirenis, the staff made us feel so welcome as there wasn't anything they couldn't do for you. We stayed in Kalcukan apartments, Issac and Natalie our concierge...
We really enjoyed our stay at Grand Sirenis, the staff made us feel so welcome as there wasn't anything they couldn't do for you. We stayed in Kalcukan apartments, Issac and Natalie our concierge where so helpful and made us feel settled from the start. Also Juan Acosta the golf cart driver always smiling, making you feel welcome and offering you lifts whenever he can.
Nice hotel, but......
Mon Jun 29 15:15:16 EDT 2015
We went to this hotel for our honeymoon after being let down by Thomas Cook. We travelled with Thomson/First Choice. As it was our honeymoon, we emailed the hotel asking for a quiet high floor room...
We went to this hotel for our honeymoon after being let down by Thomas Cook. We travelled with Thomson/First Choice. As it was our honeymoon, we emailed the hotel asking for a quiet high floor room, preferably with a sea view. We got a high floor but we were overlooking the pool. Not exactly quiet! So even being on honeymoon didn't get us a freebie upgrade to a sea view. Upon asking, we were told we could have a sea view, if we paid for it. Thanks for nothing! lol. We decided to stick with the room we had as it was a nice room and were too tired to move. Wi-Fi, bloody expensive! Almost £34 per device for 2 weeks! I'm not that desperate to chat on Facebook! Not even a free area in lobby or anywhere. Plenty of other resorts offer free wifi in many areas and usually in the lobby. Not here! Pools are nice but its the usual towels on sunbeds at dawn if you want a nice sunny spot. Restaurants are nice, with quick service, a bit too quick sometimes, as we found out one night, when, returning to our table from getting desserts, it had been cleared of our drinks! Safe in rooms, expensive! Can't remember cost but never used it. As this is supposed to be a 5 star resort, Wi-Fi and room safes should be included. Honeymoon treats supplied for free by hotel consists of a bottle of wine, bottle of tequila and fruit basket delivered to your room. We were also supposed to get breakfast in bed but despite ordering this for the day before we left, it never turned up. We spoke to the concierge and he rang the manager to find out what happened. We received a phone call from the manager, who promised to investigate and ring us back with an explanation. We are still waiting! Upon politely asking for a small refund because of this when checking out, we were told, quite firmly, not a hope in hell pal, or words to that effect! lol. All rooms are supposed to be same inside. Large rooms, with Jacuzzi bath. We did notice some rooms have a dining table and chairs, ours didn't. They have golf buggies to ferry you around resort. That is, if you can get one! More often than not, you end up walking, especially when it rains! Upon leaving, we were told to leave our cases in our room and the porters would collect them. We checked out, the coach arrived and our cases still hadn't arrived! We had to ask the porter to check where they were as we needed to get on the coach! They arrived on a buggy at the last minute! For a 5 star resort, we really expected more. We would not stay here again.
Wow what a place WONDERFUL!!!! thumbs up from Vancouver Canada
Kathryn M, Vancouver, Canada
Mon Jun 29 12:41:55 EDT 2015
Everything was perfect! The room was very clean, and lots of room. Also the ac in the room perfect. The food OMG the best so much to choose from. The staff fantastic so nice and always there for you...
Everything was perfect! The room was very clean, and lots of room. Also the ac in the room perfect. The food OMG the best so much to choose from. The staff fantastic so nice and always there for you, and very happy to help in any way. The pools wow again I have to say perfect, and the lazy river what a nice touch. The service at the pools fantastic !! The beach so nice. Again service the best! Now the booze wow so many drinks to choose from and the service at the bars top notch . Never have to wait long. The guys at the swim bar , thumbs up what great service! Fun challenges and games around the pool , keeps it fun and entertaining . The extras like the coffee shop so good and the staff awesome ! Also the ice cream shop nice touch! Nightly entrainment so fun. The service to help get you to your shuttle for day adventures wonderful. Over all this hotel was fantastic everything you could possibly want and all inclusive . The best food service and the lay out of the place perfect so big but easy to get around. Going back for sure and for many times to come. Way to go you guys you sure know how to treat your guests . 5 stars to everyone !!!
Great service, not so great food and drinks
Jean2366, Mason, Ohio
Sun Jun 28 15:49:15 EDT 2015
The resort is very nice and the service was top notch. The food was very average and the drinks were incredibly weak, no matter how we ordered them. Our room was very spacious and clean. The beach...
The resort is very nice and the service was top notch. The food was very average and the drinks were incredibly weak, no matter how we ordered them. Our room was very spacious and clean. The beach was not as nice as we thought it would be. The main pool can get very loud, so if that's not what you want, venture off to one of the other pools. Overall, a very nice resort. Had to pay for wi-fi.
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Recommended for GroupsThe sleek new Grand Sirenis Riviera Maya overlooks the natural beauty of a hidden cove on Akumal Beach. Discover hidden Mayan Ruins, people-watch at the swim up bar, or just drift along in the lazy river pool. This modern metropolitain style resort offers one of the best locations and friendliest service in the Mayan Riviera.
APPLE RATINGS: Exceptional Standard of Service &
First Class; First
Class; Comfortable; Modest
Superior to other hotels with the same rating; Superior to other hotels with the same rating
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*Unless otherwise noted, fares include ROUNDTRIP AIRFARE via U.S. certified air carrier, hotel transfers, hotel tax, resort baggage handling, fuel surcharges and all pre-collected U.S. and foreign taxes and fees including September 11th Security Fee. More details
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