Cancun

Grand Park Royal Cancun Caribe


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All Inclusive    

2018 Exceptional Values
Honeymoon: Bottle of domestic sparkling wine, strawberries with chocolate, and romantic dinner with bottle of wine in one of the restaurants.

For an unforgettable vacation to Mexico, experience Grand Park Royal Cancun Caribe. Located in the heart of Cancun's hotel zone, this all-inclusive hotel offers stunning facilities, ocean views, and plenty of beachfront.

Grand Park Royal Cancun Caribe offers a variety of activities and entertainment! For sports enthusiasts, there are daily activities to choose from, including sailing, snorkeling, boogie boarding, kayaking, windsurfing, and beach volleyball. Take a dip in one of two sparkling pools, lounge in a Bali bed, take a stroll on the endless white sandy beach, or relax at the spa. When the sun goes down, enjoy nightly live entertainment.

Grand Park Royal Cancun Caribe offers four restaurants and four lounges. El Mirador boasts glass walls so guests can enjoy spectacular views of Nichupte Lagoon while they dine. El Mirador is exclusively for guests ages 12 and over and specializes in la carte Italian specialties. The Cocay Restaurant is the hotel's signature restaurant and serves International and Mexican specialties buffet-style. Mediterranean and Asian are also available. In the evening, take in spectacular sunsets at Ekinox Lounge. This stylish retreat is rooftop, above The Mirador, and has something for everyone. Also enjoy 24-hour room service, all-day pizza counter, ice cream deli and gourmet espresso, and tea shop.
HOTEL LOCATION
Set in the heart of the Hotel Zone and facing the beautiful Caribbean Ocean and landscaped gardens, located 5 minutes from the Convention Center, and close to all the shopping and entertainment for which Cancun is famous.
Address: ZONA HOTELERA AV. KUKULKAN km 10.5
CANCUN
QR

MX
Local Phone: 011-52-998-848-7
Fax: 011-52-998-883-1514/883-3606
HOTEL FACILITIES
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (5 minute walk)
Pools
Number of Pools: 2

Swim-up Bar
The pool area features the new magnificent infinity pool, overlooking the vast blue waters of the sparkling Caribbean.
Golf: NEARBY
Pok ta Pok Golf, 5 minutes away
A Par 72 golf course designed in 1976 by Robert Trent Jones, Jr., Pok-Ta-Pok artistically incorporates hundreds of meters of dramatic shoreline and ancient Mayan ruins into a truly enjoyable experience for golfers of all abilities.
Holes: 18
Green Fees: $
Cart Fee: Included
Club Rental Fees: NOT AVAILABLE
Lessons Available
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Additional Charge
Spa: Additional Charge
HOTEL DETAILS
Grand Park Royal Cancun Caribe offers spectacular dining, 24-hour room service, 2 picturesque pools complete with jacuzzi and a variety of water sports. Beach: Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 344
Year Opened: 1975 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
No spring breakers. Must be at least 21 years old to ckeck in. There is a fee per person, per day for use of the gym.
ROOM TYPES
DELUXE OCEAN VIEW
Room includes one king bed or two double beds, and a private balcony or terrace with partial ocean views. Located in the main building, this room also features a marble bathroom, a minibar, and more.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
GROUPON DELUXE OCEAN VIEW
Other Amenities -
Kitchen
VILLA DELUXE
Located on the first floor of the Villas, the deluxe room features two double beds, a terrace with beautiful views, personalized butler service, a welcome gift, upgraded amenities, access to the Royal VIP lounge, and much more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
VILLA JUNIOR SUITE
Located on the lower floor of the Villas, these junior suites includes two double beds, a balcony or terrace with a mini pool, butler service, access to a VIP lounge, a fruit basket on arrival, a minibar, and many other upgraded amenities.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Sofa
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
ROYAL TOWER ROOM
Located in the Royal Tower, this room includes one king bed or two double beds, and a private balcony or terrace with ocean views. Room also includes a living room, a jetted tub by the bed, butler service, and access to the private Royal Tower lounge.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
PREMIERE OCEAN FRONT
Located in the premier building, this guestroom includes two double beds and a private balcony with stunning oceanfront views. Room also features a sitting area with a desk, a minibar, and a marble bathroom with a shower.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
VILLA MASTER
Located on the middle floor of the Villas, the master suites include one bedroom with a king bed, a spacious living room with a sofa bed, a private balcony with a mini pool, access to a VIP lounge, welcome gifts, personalized butler service, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
DINING
Grand Park Royal Cancun Caribe features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Grand Park Royal Cancun Caribe:
Cafe Sole - Coffee house serving American coffee, cappuccino, espresso and snacks such as bagels and sandwiches. Located in the lobby and open from 7:00 a.m. to 11:00 p.m.
El Mirador - A la carte Italian cuisine overlooking the lagoon. Open for dinner only (6:00 p.m. to 11:00 p.m) and to guests 12 years and older. Elegant dress code.
La Concha - A la carte restaurant overlooking the Caribbean. "Waffle House" menu for breakfast (7:00 a.m. to 11:00 a.m.), seafood dishes for lunch (12:30 p.m. to 4:00 p.m.) and gourmet Mexican cuisine for dinner (6:00 p.m. to 11:00 p.m.).
El Oriental - A la carte restaurant featuring traditional Asian cuisine and tropical garden decor. For guests 12 years of age and older. Open only for dinner (6:00 p.m. to 11:00 p.m.). Reservations required. Elegant dress code.
Cafe Cocay & Terrace - International and Mexican buffet serving breakfast, lunch, and dinner in a casual atmosphere. Open from 7:00 a.m. to 11:00 p.m.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
The hotel offers a variety of Tours, Sailing, Water Skiing, Scuba Diving, Snorkeling, Fishing, Golf (nearby).
CHILDREN'S PROGRAMS

Babysitting Fee: $
Advance Notice for Babysitting: 24 hours

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
300 Recommend
300 past Apple Vacationers would recommend Grand Park Royal Cancun Caribe to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 7438reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Good Quality Mid-Sized Resort
BARBARA M.
Feb 01 2018
Hotel was very clean and the staff very friendly. Food was just fair. Being on the Gulf you would expect a variety of sea food which was not the case. Lowest priced rooms were a good size but the bathrooms were very small. Comfortable bed and pillows. Nice view of the pools (2) and the beach/gulf. Walls were paper thin and you could hear the rooms next to you. Other quests said that you should take an upgraded room. Adult & Family pool. Pool lounge chairs were very uncomfortable. Overall a good hotel for the budgetminded vacationer.
Customer Rating: 

TEST
Great place but needs more nightly entertainment
FRED L.
Jan 20 2018
Food and rooms were great but resort lacks nightly shows. Not enough indoor bars to lounge. There shouldn't be a charge to use the gym.
Customer Rating: 

TEST
Not a Five golden Apple
TINA S.
Oct 26 2017
The food was only a 2.5 star and there were only 2 restaurants besides the buffet. Not one restaurant had real butter or any bacon for breakfast. The last day the staff basically ignored us. Our phone was shut off and we could not get any water or beverages. We went to the desk to get some water sent up and they ignored us again. All the other days they came immediately? Not sure why? Our toilet broke twice, the light switch broke and the elevators were not working. Someone slipped and fell on the wet floor while we were there and taken by ambulance to the hospital. I would not recommend this hotel to anyone and I would change the ratings to a 3 apple too!
Customer Rating: 

TEST
Mexican Atmosphere
SABRINA C.
Sep 19 2017
There is good and bad in every hotel. When I travel I truly love to experience the culture of the state/country I'm in. The Grand Park Royal Caribe didn't feel like a chain it still could grasp a Mexican atmosphere throughout the entire hotel grounds. Staff was pleased to. Food and beverage could use improvements. Overall a fairly good experience. We
Customer Rating: 

TEST
Outstanding Beautiful Resort in a Great Location
JOHN D.
Aug 05 2017
Reason for the Selection: We chose this resort based on other reviews. We like to read many reviews including the negative ones in order to get a complete understanding of the venue. Carlos (Management) responds to almost all of the reviews and this told me he cares about the opinions of his guests. This was a factor in our choosing this resort. Initial Impression: The resort has a good curb appeal. The lobby is large with good air conditioning. There is a nice circular bar and a small snack/ice cream restaurant near the check-in area. Appeared very clean. The staff was very helpful. Concierge gave us a brief overview of the resort but this led to a time share sales sign-up. Rooms: We stayed in a Villa Deluxe (rm 6124) and had a spectacular ocean view outside our bedroom. The room was about 400 square feet and the separate bathroom was quite large. The balcony was about 70 square feet (very nice size.) The room was very clean and the staff (Indira, Roberto, and others) did a great job keeping our refrigerator stocked, room clean, and attended well to our requests. Our double beds had only average mattresses. Air conditioner ran constantly but room was never below 80 degrees (good not great.) Food: There are three main restaurants which require dinner reservations. The Asian and Italian restaurants had great ambiance. The food selection and quality was very good. We did not consider the Mexican restaurant to be as good because their menu was very limited and was seafood based. The buffet was very nice with a large selection of foods. The chefs cook omelettes, pasta, fish, and other choices depending on the meal. There are many local dishes, salads, vegetables, deserts, etc. The food quality is good. I do not understand why anyone would not like the experience. However, every review has personal experiences to be considered. Finally, the street tacos at the snack bar next to the buffet are fantastic!!! I highly recommend that you stop by and experience this. They are cooked on the spot. Entertainment/Amenities: The beach is beautiful!!! We had our own cabanas and lounge chairs. There are two main pool areas on the property. The water is quite warm and there are pool bars in both areas. The evening shows are pretty good. The Michael Jackson show was very entertaining and the performers were very talented. The comedy show was also fun. The resort has a private lounge if you stay in the Royal Tower or the Villa's. This was a nice place to relax and get appetizers and drinks before dinner. The spa is nice but not extravagant. Three members of our group had facials or massages which were about $100/hr. Very expensive but a nice indulgence. The gym costs eight dollars per day. The good part is that it is not crowded and you can get a good workout with weights, treadmills, and elliptical machines. There are activities planned throughout the day but this is not over done (which I thought was good.) The roof top bar (above the Italian restaurant) is a very peaceful spot to view the lagoon in the evening. Staff: Very hard working people in general. Bell boys did a great job. I saw people cleaning constantly. Waiters, cafeteria workers, bartenders, room service, and room cleaning were all outstanding. Even the Expedia representative (Cristobol) was great. Even though we paid our gratuities as part of our package, we did not hesitate to tip the staff an additional amount because they did a great job! Based on reading previous reviews I am under the impression that Carlos D. (Manager) has given his staff the feedback they need to perform better. Bottom Line: If you want a relaxing yet fun experience that is more adult oriented, this place is for you. The evening dress codes at the main restaurants serve a purpose and keep a classy yet fun atmosphere. The property is beautiful and clean. The food is good for an all inclusive (considering the price) and the resort has an authentic Mexican feel to it. If you keep your expectations realistic, you will find a great value at this property. Management cares and it shows! Show less Room Tip: Get a Villa, they are worth the extra money. Try for an ocean view.
Customer Rating: 

TEST
Sisters Vacation
KENNETH H.
Jul 26 2017
Total of 7 in our party 4 sisters, 2 nieces and 1 Cabana Boy(Husband of 1 sister)It was fantastic, weather great, food and bar was good not great but okay, beach nice had lot of sea weed so stayed in pool most of the time. Main pool very warm water and lot of kids, the fresh water pool was cooler and less crowded, entertainment staff in evenings was fantastic, day we was at other pool so did not participate in day activities. Mexican Restaurant was very good (except men had to wear Long pants), Oreintal was good, could not get in the Italian restaurant. I think the only complaint would be not able to get in to restaurants, and quality of the bar drinks..
Customer Rating: 

TEST
An all around good time, with a few caveats
TYRONE H.
Jul 11 2017
The resort is very pretty and very comfortable, and the staff are generally very friendly--especially the bartenders. My main complaint involves the artificial bars to entry for the (all-inclusive) resort's various eating experiences. There is a taco stand and a buffet, and there are two or three nicer, order-by-menu places. The menu restaurants require reservations made before 2pm, as well as long pants for men. Everywhere but the taco stand (yes, including the buffet) requires a shirt with sleeves. My first issue with these constraints is that we weren't made aware of them at the front desk, but instead we found out when we were turned away at the door. It's easy enough (though annoying) to go home and change clothes, but you can't go back in time and make a reservation, so at that point we'd simply missed out on nicer dining for one out of our three nights at the resort. Which brings me to my second problem, which is specifically regarding the reservation--the restaurants never reached more than 1/4 capacity while we were seated, so the justification for a strict reservation requirement is highly questionable. The only saving grace for "service in the restaurant(s)" was the gentleman named Rojelio who served us in the resort's Italian restaurant. He was awesome.
Customer Rating: 

TEST
Ice
JULIE B.
Jun 06 2017
It was a very nice hotel, although we wished we knew where the ice machine was, it seems like it was a secret
Customer Rating: 

TEST
Hotel was good but not great
NORMAN V.
May 13 2017
food was just ok , no coffee or breakfast before 7am no lunch before 1230 other than burger bar, service was good and we upgraded the room for 60 per night , well worth it. They try to book you for a 90 min bfast to sell timeshare, ( very cheesey) beach and water very nice and can walk to the mall in each direction
Customer Rating: 

TEST
We love this hotel!
RYAN F.
May 10 2017
We've stayed here MANY times, and we love it!
Customer Rating: 

TEST
4th visit to Grand Park Royal Cancun Caribe
KEVIN W.
May 08 2017
Each visit proves this hotel has an outstanding staff. Everyone does such a great job with a smile. Big thumbs up to Philipe and Darwin at the front desk along with our awesome butler Jaime. Love you all! keep up the great jobs! We will see you again in early November!
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
Mr Karl
bestdad907, Hudson, Illinois
Thu Apr 19 16:11:23 EDT 2018
The whole staff is excellent: However our favorites were Fransisco and Jovana at the main pool bar. Jovana was humble but amazing. Fransisco was happy to give us anything special we asked for. Roberto went above and beyond with everything we asked for. Antonio at the Italian was beyond perfect. Javier at the oriental was absolutely great. The ENTIRE entertainment staff was what helped really make the trip. Nayelie was just so personable. Alex sat and talked with us for a very long time. Leonardo was so funny. Everyone else was still great as well. I cannot say anything bad about this hotel, things were perfect. We will be back

Good but not great.
Eugene C,
Thu Apr 19 07:53:18 EDT 2018
We stayed in the hotel for 7 nights over the spring break. We got an upgraded room in a newer building opposite of Italian restaurant. Room had great view on the ocean, but for example it was not possible to request a conditioner for the hair! Hotel stuff simply said that their shampoo already has a conditioner in it. In short summary, beach is excellent, pool activities are good. Entertainment, food and drink options were below expectations given the price. Also, be prepared to be approached by people trying to sell you timeshares.

Great Hotel, Great Staff!
Y5561OIalanr, New York City, New York
Wed Apr 18 08:54:06 EDT 2018
Grand Park Royal is not the most luxurious hotel, but it certainly is a great hotel nonetheless. What makes this place great is the staff. No matter who you are speaking to, or dealing with, everyone here is very friendly and they go above and beyond to make sure you are having a great time. The food is very good. They have an open buffet for all meals, and some restaurants you have to reserve ahead of time. The drinks are good too, none of that watered down stuff. There are 2 pools, one main, very large pool and an infinity pool which is just for adults. The beach is beautiful, white sand and crystal blue water. I stayed in one of the suites, so the room was excellent. Views of the beach from the balcony, with access to beds they have on the beach (must be reserved ahead of time). This being said, not sure how the normal rooms are. The location of this hotel is great too, right by all the action of the city, but not too close where the noise is an issue. Its about a 5 minute cab ride to Cogobongo. They offer you a timeshare presentation/breakfast as well. If you have 4-5 hours to spare and have money to invest, its worth checking it out. They offer some great packages. If this inst your speed, you could easily turn down the request. As mentioned, if you want to be taken care of, this is the place to stay. Friendly staff, great location, plenty of activities, and a great beach and pool.

nice hotel. could be better.
Lamar H, Somerset, New Jersey
Mon Apr 16 18:33:15 EDT 2018
the hotel is very nice. the staff very friendly. i found the food needs improvement. and there was a lack of seating around the pool and on the beach. the activities around the pool were nice. the evening shows were hit and miss. some good. some just okay.

Beautiful resort, stunning white sand beaches!
pcrull357389,
Mon Apr 16 12:10:48 EDT 2018
Good food, buffet always had a made to order option like omelets for breakfast. Premium liquor and abundant drinks. Stunning white sand beach. The water was a bit rough, which was fun for us adults, but not great for kids. We upgraded to adult only VIP beachfront, which I highly recommend - the rooms are awesome and you can reserve the beach cabanas. Great service from all the staff. It was our home base and we alternated beach days with Chichen Itza (do the early morning if you can handle it!), snorkeling in Cozumel and day trip to Isla Mujeres. All around a super fun and relaxing trip. Not a lot of nightlife at this resort, which we appreciated - not that spring break feeling, lots of families, couples, very chill. And the bed was super comfortable! Typical issue of not enough beach/pool chairs and palapas was the only downside. The



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