Cancun

Grand Palladium White Sand Resort & Spa


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All Inclusive    

Exceptional Values!
Honeymoon: Gift in room, room upgrade (subject to availability), and late check-out (subject to availability). Guest arrival date must follow within 2 month of wedding date.
Family: First child 12 & under Stays, Plays, and Eats Free (valid 8/21-12/20/17).
Family of Five: Families of five may share the minimum room category with existing bedding (two adults and up to three children 12 years and under).

The Grand Palladium White Sand Resort & Spa is located in the village of Akumal on the coast of Riviera Maya, offering amazing views of the Caribbean along a long beach of fine white sand built in perfect harmony with the environment. Enjoy a 24-hour all-inclusive vacation, Palladium style, with numerous activities throughout the day and fantastic shows at night. Guests also have full use of the facilities and restaurants at neighboring Grand Palladium Colonial and Grand Palladium Kantenah Resort & Spa.

Rooms have been decorated and equipped with top-notch amenities and exclusive attention to detail. Perfect for larger families, junior suites accommodate up to two adults and three children.

The resort has four delicious a la carte themed restaurants (Brazilian, Italian, Asian and Grill/Barbecue), two buffet-style restaurants with show cooking, and access to many more at the other hotels in the complex. Plus, you'll never go thirsty, with 13 bars including swim-up (26 bars around the complex) serving up national and international premium drinks!

The Baby Club (for children between 1 and 3), the Mini Club (4 -12), and Black & White Junior's Club (13+), are just some of the splendid entertainment options offered so kids can interact with other children their own ages and from other parts of the world. While the kids are being entertained, relax at the spa or work out in the fitness center. In addition to offering exclusive and personalized services (fee), the Zentropia Palladium Spa & Wellness Center also features a gymnasium with modern exercise equipment.

Refresh and sunbathe at the incredible pool areas, and participate in a daily program of sports and entertainment activities on the beach and at the pool-and don't miss the shows, live music, and games every night at the theater. Compete in PlayStation, pool, table tennis, sand castle, treasure hunt, and karaoke tournaments. For nature lovers, there is a crocodile habitat with an exhibition of their feeding. This beautiful mega resort is truly eco-friendly. Resort staff leads vacationers in daily eco-tours.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property holds Silver Certification from Green Globe and has been awarded the prestigious Gold Travelife Award for environmental commitment. The resort is MARTI and Green Plant Certified, and is also a member of the Rainforest Alliance Environmental Program.

Find more information about Palladium Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Located 3 miles from Akumal on Playa Kantenah.
Address: KM 256+100 CARRETERA FED PUERTO JUA
CANCUN
QR

MX
Local Phone: 011-52-984-877-2
HOTEL FACILITIES
Boutique Shops
Car Rental
Disco / Nightclub
Meeting Rooms
Physician on Call
Pools
Number of Pools: 7
Indoor Pools: 1
Access to 7 freshwater pools and 1 seawater pool
Tennis
Number of Courts: 6
Court Fee: Fee for night play
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Additional Charge
Paddle Boats: Complimentary
Motorboats: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This ecologically friendly resort offers beautiful gardens with lush preserved vegetation. Guests have full use of the neighboring Palladium resorts, except The Royal Suites Yucatan. Check-in: 3 p.m.
Check-out: 12 p.m.
Total Rooms: 264
Year Opened: 2005 Credit Cards: Visa, Master Card
ROOM TYPES
1BEDROOM SUITE SS
Suite includes one bedroom with a king bed, a separate sitting are with a double size sofa bed, and a private balcony or terrace. Suite also features a full bathroom with a hydro-massage tub and a separate shower.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
TV Movies
Room Safe
Satellite
JUNIOR SUITE
Includes one king bed or two double beds, and a balcony or terrace with beautiful garden views. Room also features a spacious bathroom with a Jacuzzi style whirlpool tub, a separate shower, and much more.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
TV Movies
Room Safe
Satellite
MAYAN SUITE
Adults only room includes one king bed, a large living area, and stunning views of the gardens and lake. Room also features a wooden terrace over the lake, a private entrance, a whirpool tub, and an outdoor Mayan-style shower.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
TV Movies
Room Safe
Satellite
JUNIOR SUITE SS
Includes one king bed or two double beds, and a balcony or terrace with beautiful garden views. Room also features a spacious bathroom with a Jacuzzi style whirlpool tub, a separate shower, and much more.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
TV Movies
Room Safe
Satellite
JUNIOR SUITE FAMILY ROOM
King sized bed or two double beds, as well as a sofa bed. Enclosed bath. Surrounded by beautiful gardens. Perfect for families.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
TV Movies
Room Safe
Satellite
SUITE
Suite includes one king bed, a spacious living room area with a double sofa bed, a comfortable bathroom with a whirlpool tub and shower, and a private balcony or terrace with garden views.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
TV Movies
Room Safe
Satellite
DINING
There are 14 Restaurants at Grand Palladium White Sand Resort & Spa:
Punta Emilia - Open air seafood a la carte restaurant. Open for dinner from 5:30 pm - 10:30 pm.
El Gran Azul - Buffet restaurant located at the Grand Palladium Colonial and Grand Palladium Kantenah Resorts, with an outdoor dining area. Great for group dinners.
Portofino - Italian and Mediterranean a la carte restaurant. Open for dinner from 5:30 pm - 10:30 pm.
La Hacienda - Buffet restaurant at the Grand Palladium Colonial.
Rodizio - Brazilian Rodizio restaurant serving different types and cuts of meat as they are cooked. Open for dinner from 5:30 pm - 10:30 pm.
La Laguna - Buffet at Grand Palladium White Sand and Grand Palladium Riviera Resorts, with an outdoor seating area.
Sumptuori - Japanese a la carte restaurant, featuring teppanyaki for a true culinary show. Open for dinner from 5:30 pm - 10:30 pm.
Kabah - Buffet restaurant and Grand Palladium White Sand and Grand Palladium Riviera Resorts. Open for breakfast, lunch, and dinner.
Ribs & More - American a la carte restaurant offering a variety of meat, ribs, hamburgers, and more. A variety of wines are available to pair with meals. Open for dinner from 5:30 pm - 10:30 pm.
Tikal - Buffet restaurant serving breakfast, lunch, and dinner.
La Adelita - Mexican a la carte restaurant. Open for dinner from 5:30 pm - 10:30 pm.
Bamboo - Asian a la carte restaurant, featuring cuisine from the Orient based on ingredients such as rice, vegetables, white meat, and fish. Open for dinner from 5:30 pm - 10:30 pm.
Mare Nostrum - Mediterranean a la carte restaurant. Open for dinner from 5:30 pm - 10:30 pm.
El Dorado - A la carte steakhouse. Premium cuts grilled and combined with a variety of flavorful side dishes. Open for dinner from 5:30 pm - 10:30 pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daily activities program, including 6 tennis courts, 2 badminton fields, 2 basketball courts, indoor and outdoor soccer fields, table tennis, aerobics, and watersports.
Nightly Activities & Entertainment:
Disco at Grand Palladium Riviera Grand Resort & Spa. Live music at the Grand Palladium Colonial Resort & Spa.
CHILDREN'S PROGRAMS
Baby Club for ages 1-3, "El Ranchito" Mini Club for ages 4-12, and Black & White Junior's Club for ages 13-19.
Applicable Ages: 4-12

Children's Facilities
Game Room
Teen Disco
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
226 Recommend
226 past Apple Vacationers would recommend Grand Palladium White Sand Resort & Spa to their friends and family
TripAdvisor Web Reviews
Based on 2737reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Awesome Honeymoon
Tina J, Morgantown, West Virginia
Fri Jun 16 05:35:29 EDT 2017
My new husband and I stayed here for our honeymoon. We booked the Mayan suite and it was absolutely amazing. The resort is gorgeous and very helpful and friendly staff. We will definitely be back. So many things to do and the food is amazing. We went on 2 excursions with cancun adventure and alltournative. Definitely worth it. I can't say enough about the experience it was just perfect.

The bartender at La Laguna Bar was the best part of the whole trip.
Isaac B,
Mon Jun 12 20:57:14 EDT 2017
He was so nice and friendly and made the whole night enjoyable. His name was Alfredo Perez and if you visit this resort, tell him "yo enferma" sent you... aka "i-sick" or just isaac. The whole resort was amazing but i will always remember this employee.

Great resort!
DocsMtl, Terrebonne, Canada
Sun Jun 11 20:19:18 EDT 2017
We are back home after a great week of relaxation. First of all, the personnel is great. We must mention Alejandra from the reception. She was a great help! She has a great attitude and is a wonderful asset to your company! We were in building 57, very well situated. The food was good. The grounds are well maintained. For people who are affraid of mosquitoes, I am a mosquito magnet and only got 2 bites during the whole week! The only negative thing to write about was the Mini-bar. Ours was only refilled about every other day. Other than that, our experience exeeded our expectations.

Great All Inclusive resort with so much variation
Nick_Lisa_Leigh, Crewe, United Kingdom
Thu Jun 01 14:48:43 EDT 2017
This resort is huge! So much variation to see and do. Restaurants and bars are mainly good quality. We loved Eldorado and the Italian but you have to be there early to get a reservation. For the pool we stayed around the adult pool which is more relaxed and less crazy than the main pool ad had great service from Freddy and Sarahy in Bar La Isla, they took care of us all holiday and made every effort they could, and we can't thank them enough. The sports bar in the evening is where the most people seemed to go, but there are so many to choose from. We liked the main pool bar later with Alfredo, who was chatty and attentive. This is the first time for us in Mexico but we'll be returning. Stayed in block 56 with a pool view, which was nice to sit out. Travelled with Thomson in Premuim Club which I would recommend. Private transfer when you arrive is also a good idea as it's 90 minutes to the resort. Book the right one and you'll get cold beer for the journey.

Memorable Trip
michellem07, Austin, Texas
Wed May 31 07:47:54 EDT 2017
We stayed 5 nights at the White Sands Resort. Loved the property, service, rooms and amenities. Here's my review: Food/Drinks: Name brand alcohol is served...Don Julio, Jose Cuervo, Absolut, Stoli, Skyy, Captain Morgan, Havana Club Rum (excellent), Bombay Gin. Wish they had Malibu. Dos Equis and Dos Equis Amber is on tap. Bring an insulated cup to keep your frozen drinks COLD. They melt quickly in the sun otherwise. Three bottles of water are provided in the room refrigerator. You can also get water from a purified machine at the beach bar and in the gym. Breakfast buffet was delicious - crepe station, waffles, pancakes, mexican hot chocolate, mimosa bar, bloody mary bar, juice/smoothie bar, omelette station, pastries, cereals, oatmeal, fresh fruit. I liked the chilaquiles. They also had delicious herbed and fruit butter I would spread on the toast. Perfect way to start your day of lounging. We ate at Punta Emilia and the Japanese teppanyaki grill. Both need reservations, so try to make them when you arrive. I had the black rice paella at Punta Emilia and could have gone for seconds it was my favorite dish. We also ate at the Italian restaurant - had the rigatoni arrabiata and Mexican - yummy fajitas and guacamole. No issues with the food. No one got sick. Lunch was the buffet, you could make a sandwich, they also had a pizza buffet, pasta station, soups, salad bar, fried chicken, hot dogs, hamburgers, etc. Plenty to choose from. Amenities: We enjoyed walking around the properties and exploring the other resorts. No doubt this is a very large resort. The walking was nice for us, but if you have mobility issues they have golf carts. You will still need to do some walking to go to the pools, beach, etc. We used the gym three times and it was never really crowded. It's humid in there - so drink lots of water. I brought my own gym water bottle and could refill my bottle with the purified water station there. We decided to buy the $10 per person day pass to the spa and it was gorgeous. They had a lazy river, hot tubs, sauna, steam room, and big plush loungers. Also available is a fresh juice/smoothie bar and light snacks (sandwiches). No alcohol is served at the spa. My husband used the sport court to play basketball. I took the yoga classes twice beachside and they were lovely. We also watched a few of the night shows and they were good entertainment. They also had live music and a disco. Fun nights! Rooms We were in the 58 villa which is very close to the beach. I really enjoyed the comfort of the room, balcony, shower, etc. Lovely and quiet. The maid service was excellent and I liked the fun towel art. We also ordered room service - available until 11pm. I wish we could have lowered the room temperature below 70. There is a fan available. Service Drink service (waiters) was available at the adult pool and also try the salt water pool, what a cool place. The water is so clear you can see the fish. The bottom of the pool is rocky, so consider bringing water shoes. We found the staff to be friendly and accomodating, asking us if we needed anything else, etc. They were always there to refill our drinks.There is a popsicle cart that comes around 3-4 pm at the main pool. Nice! Other I wish there was some poolside snack service option. They have a hot dog cart...but I don't like hot dogs. I nacho bar would be perfect! There is a snack bar beach side and we did eat out there for lunch one day. A taxi to Playa Del Carmen was about $30 each way. We went to Mamita's Beach. Worth it for a day trip out there to shop, see a different part of the beach, etc. We just negotiated a roundtrip fare with our driver, very easy. I used Private Transportation Riviera Maya (reviews on trip advisor) to take us from the Cancun Airport to the resort. It takes one hour 15 minutes. I highly recommend using them. I would definitely like to try their other property in Jamaica. Have fun at Grand Palladium - we will return!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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