Exceptional Values! Family: First child 12 and under stays, plays, and eats free (valid 5/01-10/31/15).
Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property holds an EarthCheck Award, as well as Bronze Certification from Green Globe.
The 24-hour all-inclusive Grand Palladium Vallarta Resort & Spa is located in a paradisiacal haven known as Punta Mita, a mini-peninsula at the southwest point of Riviera Nayarit. The resort is surrounded by lush vegetation in front of a private beach with fine white sand bathed by the crystalline waters of the Pacific Ocean.
420 rooms are well appointed and include balcony or terrace. Ocean-view rooms and junior suites are also available. Adults will discover the ultimate in luxury in a Royal Suite (adults only 18+) with 24-hour concierge and room service, private pool with Bali beds and waiter service, exclusive bars with premium beverages, and Punta Mita Restaurant, as well as full access to all areas of the Grand Palladium Resort. Experience privacy and personalized service from your Royal Suite with a Jacuzzi, surrounded by lush tropical gardens in front of a private golden sand beach.
The resort has four delicious a la carte themed restaurants (Mexican, Asian, Grill Steak House and Mediterranean cuisines) and two buffet-style restaurants. Enjoy thematic open-air dinners at night with enticing entrees like Spanish paella and succulent barbeque, and a great selection of drinks available at any of the seven bars.
The Baby Club (for children between 1 and 3) and the Palladium Mini Club (for children between 4 and 12) are just some of the splendid entertainment options we offer so kids can enjoy themselves and interact with other children their own age and from other parts of the world.
Zentrophia Palladium Spa & Wellness offers a unique opportunity to unwind and relax with a complete wellness experience. In addition to offering exclusive and personalized services (fee), it also features a gymnasium with modern facilities. Spend your days snorkeling in Banderas Bay, sunbathing at any of the four pools, or golfing at an internationally-known course in the area. Breathtaking landscapes, ample gardens, delicious dining, fun facilities, a relaxing spa. Live nightly shows and top-notch services are yours. All-Inclusive, Palladium Style!
Grand Palladium Vallarta is located in the exclusive Punta de Mita zone on the north side of Banderas Bay, 20 miles from downtown Puerto Vallarta, and 12 miles from the airport.
Barber / Beauty Salon
Disco / Nightclub
Laundry / Dry Cleaning Service
Physician on Call
Number of Pools: 2
There is an oceanfront swimming pool, an infinity pool, a kids pool and a Jacuzzi.
Marina Golf Los Flamingos Golf
The Marina Vallarta is a par-71, 18-hole course designed by Joe Finger with a total of 6,700 yards, located in the heart of Marina Vallarta. The Flamingos is a par 72, 18-hole course designed by Percy Clifford, located 15 minutes north of town.
Green Fees: $
Cart Fee: $
Club Rental Fees: $
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 3
Court Fee: No charge
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Other Sports: Archery, Bocce Ball
This All-Inclusive resort is situated on 15 beautiful acres in the Costa Banderas complex on 300 meters of white, sandy beach. Guests can bask in the warm sun, cool off with a swim in the pool, play a game of tennis or relax in the jacuzzi.
Grand Palladium Vallarta offers unlimited domestic drinks, three restaurants, one snack grill, a disco, entertainment, two swimming pools, two lighted tennis courts, a fitness center and a children's program for kids between the ages of 4-12.
Beach: This resort is on a large, white sandy beach.
Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 355
Year Opened: 1999
A la carte dinner by duration: one dinner for 3 night stays; 2 dinners for 4-6 nights; 3 dinners for7-13 nights; 5 dinners for 14 nights. No spring breakers.
SUITE ROH AI W/JACUZZI ROYAL
Royal Suites with a Jacuzzi offer complimentary room service, Jacuzzi in bathroom, private terrace, free WiFi, one king or two double beds, and sofa bed. Access to priva te pool with a bar, exclusive lobby, an exclusive a la carte restaurant. Adults only.
Other Amenities -
Balcony or Terrace
Radio Alarm Clock
DELUXE OCEAN VIEW
Rooms feature contemporary Mexican decor, a private terrace with ocean views, and a hydro massage tub in the bathroom.
Other Amenities -
Balcony or Terrace
Radio Alarm Clock
Rooms feature contemporary Mexican decor, a private terrace, and a hydro massage tub in the bathroom.
Other Amenities -
Balcony or Terrace
Radio Alarm Clock
SUITE RUN OF THE HOUSE FAMILY
Combination of Deluxe Room and Junior Suite, featuring one king and two twin beds and contemporary Mexican decor. Rooms offer a private terrace, a hydro massage tub in the bathroom, and a sofa bed.
Other Amenities -
Balcony or Terrace
Radio Alarm Clock
Junior Suites feature contemporary Mexican decor, a private terrace, and a bathroom with a hydro massage tub. Offers one king or two queen beds, in addition to a sofa bed
Other Amenities -
Balcony or Terrace
Radio Alarm Clock
Grand Palladium Vallarta features 1 meal plan options:
All Meals, Drinks & Tips-FULL
There are 6 Restaurants at Grand Palladium Vallarta:
Ribs & More -
Offers a la carte dinners with a steak house grill. Located on an outdoor terrace.
Las Terrazas -
Outdoor buffet-style snack restaurant located in front of the main pool. Open 11 a.m. to 6 p.m.
This refurbished restaurant offers a la carte dinners with Oriental cuisine specialties. Located on the second floor of El Bosque restaurant.
El Bosque -
An international buffet style restaurant featuring theme nights. Open for breakfast, lunch, and dinner.
A la carte dinners with Mediterranean specialties. Located opposite the main pool.
Viva Mexico -
A la carte dinners with Mexican specialties. Features an outdoor terrace. Located opposite the adults-only pool.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Activities Program, Putting Green and Driving Cage, Shuffleboard, Beach Volleyball, Bocce Ball, Ping Pong
Nightly Activities & Entertainment:
Disco, Nightly Entertainment.
The Palladium Kids Club offers activities, educational games, sports and entertainment in a safe environment under the care of specialized personnel.
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary
Babysitting Fee: Upon request ($)
Vacations Customer Satisfaction Score
396 past Apple Vacationers would recommend Grand Palladium Vallarta to their friends and family
This is the 4th time that we have been to this resort. It's family friendly, clean, safe and the staff are all amazing. The food is fabulous and the renovations that did are fantastic. I would...
This is the 4th time that we have been to this resort. It's family friendly, clean, safe and the staff are all amazing. The food is fabulous and the renovations that did are fantastic. I would recommend this to anyone.
The only thing that needed a little improvement were the dancers in the show they put on every night.
An unforgettable family vacation
Jason C, Vancouver, Canada
Thu May 21 01:39:13 EDT 2015
Last year we had our family vacation to Los Cabos in Mexico. Due to Hurricane Odile, it caused lots damages and problems to the area. Thus, this year we chose the Grand Palladium Vallarta Resort...
Last year we had our family vacation to Los Cabos in Mexico. Due to Hurricane Odile, it caused lots damages and problems to the area. Thus, this year we chose the Grand Palladium Vallarta Resort & Spa as holiday destination for our family of 4 including our 10 years old daughter and 7 years old son between April 17 and April 24.
[Reception and Concierge]
We woke up 2:00am for the 6:00am flight travelling with Sunwing and arrived at Puerto Vallarta then the resort at approximately 3:15pm local time (2 hours ahead of Pacific Time).
Castro at reception told us that our room wasn?t ready when we checked in. Two kids looked very tired and hungry. My wife and I asked Brisa at Concierge for assistance if she could get us a room sooner. She checked with the reception for us and she was also very nice to show us around the resort while we were waiting for the room. Eventually we got our room 2330 around 4:20pm if my memory served me right.
We found the resort management could have done a better job for the bookings and have the rooms prepared and ready when travellers arrived. Due to the efforts of the reception and concierge staff members, things worked out well slowly (the vacation mode)? to start our unforgettable vacation.
There are 5 buildings at Grand Palladium Vallarta Resort. Imaging that you are standing at the centre of the lobby and facing to the beach (reception is on your 9 o?clock), here is where those buildings are from left to right:
Building 1 (Room 1001-1336) it?s 10 o?clock on the very far end of this resort
Building 2 (Room 2001-2347) it?s almost 12 o?clock straight ahead, behind the theater
Building 3 (Room 3001-3226) it?s 1 o?clock between building 2 and building 5
Building 4 (Room 4001-4218) It?s 3 o?clock on the right hand side of the lobby
Building 5 (Room 5001-5216) it?s 2 o?clock on the other far end side of this resort
(1) There is no elevator in the entire resort at all buildings. If you travel with infant and stroller or with senior, the level of floors and stairs up and down may take into your consideration.
(2) Do not worry about carrying your luggage up and down in any building. Tip the bellboy at lobby and they will take good care of your all luggage for both checking-in and checking-out.
If you are travelling only with your spouse and prefer a quiet place, the building 1 (where it?s far from the theater and disco at night) will be an excellent choice. The end of the building 1 has a Look Out Point Tower 1 (above a cliff in front of the beach). This is a great spot to take photos with superb ocean view. Also there are two paths directly access down to the Beach ahead and another to the Main Pool on the right hand side. The entire building 1 is surrounded by the botanical garden, church, adult pool, Viva Mexico (a la carte) restaurant, the Las Terrazas Snack Restaurant (buffet style), Ribs & More (a la carte) Restaurant and the Mail Pool where the centre of main activities are. If you choose to have your room in Building 1, you may want to have the room in a higher floor as we felt the hallway at the lower floor was very dark even in the daytime.
Building 3 is a smaller building (comparing with others) between building 2 and building 5 facing to the beach. We do not know if rooms close to the beach are all Royal Suites. We believe any rooms in this building have either ocean view or partial ocean view. The downside could be that the building 3 is a little bit far from the adult pool, VIVA Mexico restaurant in building 1 area and also from other a la carte restaurants.
Building 4 and building 5 could be the Royal Suites Punta De Mita by Palladium. We did not visit these buildings as the Punta Mita pool is far from the main pool also the Punta Mita Restaurant. Thus, we do not have too much information to share.
We got our room 2330 facing to the Zoo at the top floor (for example room 20xx, 21xx, 22xx and 23xx) of the building 2.
The ?Building 2? actually has 2 buildings connected to each other like the letter L with the lower section (close to the theater and the lobby) and upper section (close to the beach) in my own language.
The lower section: rooms at left hand side are facing to the zoo. This is where we are. And rooms at the other side are facing to the beach between the upper section of building 2 and building 3 with partial ocean view.
And the upper section: rooms at left hand side are facing to the Main Pool with ocean view and rooms at right hand side are facing to the building 3 has either ocean view or partial ocean view. The end of the upper section of building 2 is the Look Out Point Tower 2 where you can view the entire Seawater Pool and the ocean from the top. It?s another great spot to take photos.
The first night in our room 2330 facing to the zoo, we smelled something strong at midnight through the air-conditioning system. Have you ever passed an animal exhibit at a zoo and thought, ?Wow. That smells!?? Yes, that was kind of the smell from outdoor via ventilation and came into the room at midnight. My wife has asthma and the smell from outdoor made her feel very uncomfortable for the first night.
The next day we reported to a reception staff member who wore an Excellence Bronze Award badge. He carefully listened to us and promised to change our room to a lower level at room 22xx for an ocean view the next day.
However, the entire second night we did not smell anything via the air-conditioning; possibly due to the wind direction change. Therefore the following morning we went to the same reception staff and told him that the smell was gone the 2nd night so we did not need to change our room. We did not need an ocean view room for our vacation because we spent most our time at the beach and the main pool. As long as the smell is gone, he can provide the ocean view room to someone who will enjoy it more. Besides, if the zoo smell could travel through the building ventilation system, it doesn?t matter which room we move, we would get it. Also we are here for vacation to do nothing, not moving.
Perhaps (I am not sure about this) the resort reuses and applies the wastewater to the soil through automated sprinkler systems (at midnight or early morning). That may be the source of smell all over the Zoo and the Botanical Garden where impact the building 2 the most especially for rooms facing to the Zoo at the lower level.
One coin has two sides. If that is the fact and I should stop looking at applying wastewater disposal as a downside and start realizing its potential benefits to the resort environment, I can now understand why Grand Palladium Vallarta Resort could create and maintain such breathtaking landscapes, ample gardens for flora and fauna in this area.
While maids were cleaning, we passed by and saw couple deluxe rooms (in different building) which all are very similar (as shown the photo on its website). The room we got has air conditioning, two queen-size beds with memory foam mattresses, flat-screen Sony TV, dial phone (there is a connection fee about 60 pesos charge even you want to dial 1-800 toll free number), safety box, coffeemaker, small refrigerator with daily reposition of soft drinks, local beers and water bottles, hairdryer, shower and hydro-massage bathtub.
The air-conditioning did not make loud and noisy sound at night. We did have choice to adjust the fan to a lower level under an ideal temperature while sleeping. Unlike other resorts sometimes we could adjust only the temperature but the fan was still blowing out loud midnight. The air-conditioning in the room is just perfect for a sound sleep.
The queen size bed memory foam mattress is covered by a REPCOM brand waterproof vinyl mattress topper with white cotton bed sheet on the top. Indeed, the waterproof vinyl mattress topper keeps the mattress clean by securing it from absorbing body excretions such as sweat. However, it is hot to sleep on and changes the feel of the mattress. The vinyl sheet also generates lots of noise while turning the body at night. We removed, folded them nicely and put them aside with a note on top. Next morning the maid stored them inside of the cabinet together with the extra pillow.
The room has a nice marble floor that it has lost its shine; become rather dull and got grungy looking with stain. Therefore we asked kids not to walk inside of room with bare foot. Some marble tiles are made to have a matte finish. This is for slip resistance and just how they are had. However, this might not be the case. The marble floor area close to the balcony door still looks very shine and clean. The marble floor and wall in bathroom also looks very shine and clean. If the resort housekeeping knows how to remove the stain and use certain polishing sealants to recoat dull marble, the floor can be made to look much glossier similar to the marble floor in the lobby area.
The resort provides pretty high-end Zentropía personal care products such as a purple colour Shower Gel named Full of Love, a white colour Body Lotion named Feel Infinite, an amber colour Shampoo named Exotic Forest and a cream colour Conditioner named Happy and Young, (each bottle is 50ml and come with 2 bottles each per day) in the bathroom. The hydro-massage bathtub with the Full of Love Shower Gel works extremely well to create relaxing bubble and hydro-massage treatment with great smell that helped stave off our stress from our vacation. The bathroom is always very clean with placement of clean towels every day. Somehow one side of the towel rack screw is losing from the wall in our bathroom. We did not report this to the Housekeeping but hope the resort would fix it eventually.
The room has a flat-screen 32? Sony TV with remote control. Most TV channels are Spanish with no kid?s channel in English. Only certain time in certain channels have the English program for children. If you travel with young kids, it could be a great opportunity for them to stay away from TV for a week.
Our room 2330 is on the top floor of this building so it has a very high ceiling that makes us feel the room is much bigger and comfortable. We passed by some other rooms at a lower floor in different buildings while the maid was cleaning the rooms and saw other rooms all have the regular 8 feet height ceiling. The ceiling height in our room is more than 12 feet with a slope toward to the balcony door. If you have a choice, please do request the room at the top floor of any building. The larger higher ceiling room is good for your mind and the stairs of a higher floor are good for your muscle. No lose, no gain.
Two things we weren?t too enjoyable in this room.
One thing is the adjoining door which is like a piece of paper. We could easily listen to what the next door talked. Our neighbour could also hear our kids? laughter vice versa. We understand that some of rooms can be connected to offer the convenience for large family members. However, the sound proof of the adjoining door is almost none. We could hear next door couples came back and were still under the hyper status with loud voice at midnight. And also the ?sound? that we don?t want our kids to hear at night from the next door. The adjoining door is a common problem for travellers who want to have a quiet rest in many resorts.
The other thing is both Live Music started by 10:00pm and the Disco started by 11:00pm at the theater plaza impacted our sleeping. The lower section of this building 2 is close to the theater and the Sunset Boulevard plaza where holds the Live Music and Disco. Couple nights, we could hear the music during 10:00pm-11:00pm not too far away. Therefore, when you choose a room, you might want to take this into your consideration.
[Pools and the Beach]
There are two Freshwater pools and one Seawater pool. When we checked in, we were given four beach towel cards for our family of 4. When you need a beach towel, you will need to exchange one beach towel card for one clean and dry beach towel. When you return the beach towels, you get your beach towel cards back. When checking out, you will need to return all cards to the reception.
The Main Pool (freshwater) has actually two pools connected to each other and it looks like a number 8. In the middle of these two pools, there is a rectangle platform area that one inch height shallow water can flow through on the top to form the water fall from one pool to anther where the one closes to the beach. In the middle of two pools, one side is a pool bar named Las Olas and the other side is a huge tree. The huge tree is providing lots of shade to one pool for children and travellers who don?t like the direct sun. People get lots of sun shine and drinks from the pool bar at the other pool. Beside the Main Pool area, there is a fun water park for kids with two water slides under the supervision of the life guard on the top of the slides.
There are lots activities such as Water Polo, Water Basketball, Pool Volleyball, Crazy Game, Salsa Lesson, Merengue Lesson etc in the main pool. We could earlier hang around in the Main Pool for half day without getting bored. If you are hungry, the Las Terrazas buffet style snack restaurant is just beside of the Main Pool.
Our daughter lost her pink swimming goggle which she left on the poolside chair. It?s our fault. We left our bags with nothing valuable and the swimming goggle on the chair and went to the beach for an hour (we thought it should be safe in the resort with three life guards and two security staffs at the Main Pool area). When we came back, we found our bags were moved and placed on the ground. The beach chair was occupied by a Mexican family. Our daughter?s pink swimming goggle was gone. We reported to one life guard and also a security staff around the pool area. They told us we need to go and check the ?lost and found? concierge desk at the lobby. We put our room number and lost item name to the Lost and Found book. The result ended ?lost and never be found?. It?s a common sense not to leave your personal belongings anywhere without attention. We took our lesson.
Another freshwater pool is the Adult Pool. It is right beside of the Viva Mexico (a la carte) restaurant. It is built on the top of a cliff with a breathtaking ocean view. We sent our two kids to the Kids Club for few hours so that my wife and I could enjoy our private hours at the adult pool where is very quiet and relaxing. People talk low voice and read the books on the pool chair. A small bar beside the adult pool makes good drinks.
There is a unique man-made Seawater Pool that has about 3 feet height water is very safe for kids to enjoy the ocean view and to build sand castle. There are lots of small fishes in the seawater pool (from the high tide then trapped there temporarily I guess). When we were in the Seawater Pool, we could see lots tiny fishes swimming around us. This is one of our favourite spots in this resort.
The Beach has beautiful fine white sand. The Water Sport Centre on the beach allows travellers to borrow surf boards, life jackets, or sand buckets etc for free of charge. We booked a non-motorized 30 minutes sailboat trip with a captain for our family of 4. All you need is to book the sailboat trip every morning 10:00am at the Water Sport Centre with your name and room number for the same day afternoon at 1:00pm, 1:30pm, 2:00pm, 2:30pm or 3:00pm. Our 7 years old son and 10 years old daughter even had a chance to learn how to operate the sailboat guided by the captain by their own hands. We had a very good time for this 30 minutes sailboat trip accompanied by an experienced captain. Please do try this free and fun non-motorized water activity and don?t forget to tip the captain.
You may also want to join the Yoga (10:00am), Stretching (10:00am) or Beach Volleyball (10:30am) at the Beach or visit the Beach Vendors right beside the Water Sport Centre for souvenirs such as T-shirt, dress, silver bracelet or silver ear rings. We were warned that the silver items could be the fake ones. Two weeks later these silver products would turn green.
The ocean waves are not too rough at the Beach. But be careful there are some big rocks on the beach area. If you have young kids having the seawater fun with waves, please watch out these rocks.
There are four a la carte restaurants where the dress code is enforced and there is no reservation needs.
All children are allowed to enter any of these four a la carte restaurants. The dress code or etiquette is casual for ladies. For gentlemen and kids, shirts with sleeves and long pants are required in all a la carte restaurants. It is requested do not wear sandals. No shorts or sleeveless T-shirts allowed. Jeans and polo shirt are allowed.
These four a la carte restaurants for dinner only are:
Viva Mexico: Mexican Cuisine with spectacular terrace with view over the bay
Bambu: Oriental Cuisine with wide range of Sushi or Teppanyaki
Portofino: Mediterranean Cuisine from firewood baked pizza to traditional pasta
Ribs & More: Open air restaurant with Steaks, Ribs or Burgers
There are 2 buffet-style restaurants where allows short pant and sandal:
El Bosque: International buffet style
Las Terrazas (daytime): buffet style snack restaurant (night time the same place turns into Ribs & More)
Our family had tried all these restaurants except Ribs & More where mainly provides burgers, ribs and steaks as our kids are not the meat and burger lovers.
Our top 2 restaurants are Viva Mexico (highly recommended) where serves really amazing Mexican Cuisine. The waiter Francisco made it an unforgettable night for our family. El Bosque, the buffet restaurant where serves breakfast, lunch and dinner, always has lots of choices for our kids and us. The waiter Pedro who remembers our son?s name treated our kids fairly well.
El Bosque and Bambu are in the same building close to the lobby. If we look at these two restaurants like the rings, it is like one ring (Bambu) on the top of two rings (El Bosque). Bambu is at the 2nd floor and El Bosque is at the entire ground floor with many tables and seats.
El Bosque provides fresh fruit and green vegetable blended juices in the morning to start our day and the Teppanyaki (a style of Japanese cuisine that uses an iron griddle to cook steak, pork, chicken or fish) at dinner time to recharge our energy after a day?s fun. The fresh juice and the Teppanyaki are two most favourite items for my wife and me.
Bambu is marketed as an a la carte restaurant provides oriental cuisine. However, the foods weren?t tasted that good as what we expected. We did not even try the dessert to finish up our dinner.
Portofino makes very good firewood baked pizza. All other items that we ordered from the menu weren?t too impressed. The waiter also named Francisco seems to be very busy and could not pay too much attention to our table and also other tables. It could be short staffed that night.
Among those restaurants, we rated Viva Mexico the top in terms of the food quality and the service.
Our family enjoyed the marvellous mini zoo very much. We found Turtles, Spider Monkeys, Whitetail Deer, Green Parrot, Ostrich, Peacocks, Rabbits and Turkeys. Too bad, it?s hard to spot the Armadillo as this type of animals only comes out at night. But we saw couple Iguanas on the top of trees in Botanical Garden. Kids were very excited. We also saw Crocodile and Boa Constrictor that are separated from the mini zoo at the lobby area. We visited this mini zoo daily and the kids seemed to enjoy it a lot.
The entertainment program starts by 9:00pm is varied and enjoyable, for example, White Party show, People of Palladium (POP) Talent and Musical show; Time Machine Musical show from 70?, 80?? till now; I?d Anything Games-Karaoke-Quizzes etc. Its entertaining team of animators organizes day and night time activities to bring us lots of fun during our stay.
After the show, there will be Live Music for people dancing outside of the theater at Sunset Boulevard plaza by 10:00pm then the Disco by 11:00pm going on and on nightly.
Every Monday, Wednesday and Friday night from 6:00pm to 10:00pm, there are some vendors that get together at the plaza in front of the lobby and the theater to sell souvenirs. Please expect the price of their items is higher than the local free markets as they might need to pay the rental fee to the resort to sell their souvenirs to travellers like us. But you can always have a good bargain to get the ideal price for what you really like.
[WiFi and Phone]
The Wifi is free of charge in this resort. However, the connection is strong only in the lobby area. In our building the connection is poor (often on-and-off) or nonexistent. Distance, too far from the wireless router, certainly impedes performance. Thus, we would assume the Wifi connection maybe nonexistent in other buildings for example the building 1.
If you want to make a phone call or even dial a toll free 1-800 number from your room, you will need to contact the reception to open the line and there will be a connection fee (about 60 pesos as I recall) to use phone. Therefore, ask your cellular phone service provider where you?re from for a short-term long distance plan while travelling in Mexico could be a better idea instead of using the phone service in the resort in case of emergency.
We had $50 US dollars resort credit from Palladium. When we were check-in, we got a credit certificate which is a small piece of paper with signature by the reception staff member. This $50 US dollars resort credit could be used for example, the Spa, purchasing wine or anything generated from the resort services.
I used the resort credit to order a birthday cake ($20 US dollars) for my wife from the lobby concierge desk. We had a choice of having the cake in our room or in any particular restaurant. I requested to have the cake be in the room between 3:00pm-4:00pm for a surprise family party after the beach. Edward at concierge did a fantastic work to put a wide lace-liked ribbon hung on our room door 45 degree showing Happy Birthday. When we came into the room, a birthday cake with my wife?s name on the top was placed in front of the TV desk area with a set of 4 plates and folks. On the bed, there was another 3 layer birthday cake folded by the towels with lots of fresh purple flower petals surrounded on each layer. Behind this extraordinary towel cake, there were lots of colourful balloons. My wife and the kids were very happy about this small family party to celebrate my wife?s birthday.
The same night we went to the El Bosque buffet restaurant and had a special order for a huge lobster ($37 US dollars) to celebrate my wife?s birthday as well. We simply asked the kitchen to bake the lobster and provided us both garlic and butter. For the first bite, I could see the big smile on my wife?s face. It was so delicious. That was an unforgettable family dinner together a day prior to our departure.
When we checked out, we gave the resort credit certificate and paid the balance $7 US dollars for the cake and the lobster.
Our family enjoyed very much our one week stay at Grand Palladium Vallarta Resort & Spa this year.
In high-season (perhaps at the end of fall to late spring) with lots Americans and Canadians travellers visiting to the resort, there would be approximately 350-360 staffs working in Grand Palladium Vallarta Resort and in off-season (started around April 20 when we were still there to fall) the resort staffs are reduced to around 300. In off-season, the resort takes reservations from the local Mexican families. Thus, if you visit Grand Palladium Vallarta Resort during the off-season, please don?t be too surprised about the crowd in the pool or in the restaurants as that is how the resort runs the business.
Hope our review helps providing you a good picture to plan your vacation.
EXCELLENT RESORT! - Here's a detailed summary
Lorddominici, Austin, Texas
Wed May 20 11:17:10 EDT 2015
My friends and I LOVED it! I have traveled to Puerto Vallarta many times and have been to several resorts there and this was definitely a great choice for us on this visit. We opted to stay on the...
My friends and I LOVED it! I have traveled to Puerto Vallarta many times and have been to several resorts there and this was definitely a great choice for us on this visit. We opted to stay on the Royal side, and if you can do it and afford it, I completely recommend it - it's the Adult-Only side.
First, the service is excellent. I can't tell you enough about how nice everyone there was. Always smiling, always helpful, willing to go the extra mile each and every time. From the cleaning staff to the pool staff, everyone was so genuinely welcoming. Great service is the start to a great vacation.
The grounds are beautiful. The sight from the infinity pool, looking toward the ocean and the Sierra Mountains was magnificent and made the entire trip worth it. I hear that during the winter, they will heat up the pool while you enjoy watching the whales swim in the ocean - I am there!
Food? Plenty of choices, 4-5 gourmet restaurants including Italian and Japanese, all serving amazing culinary treats with incredible service. There are buffets too. I loved eating tasty chicken and shrimp brochettes at the cabanas by the beach and sushi at the Japanese restaurant the best. Believe me when I tell you, your stress will melt away while having shrimp brochettes and fresh-made mojitos by the beach, just feet from the crashing waves.
Drinks? There are plenty of drinks all over the resort, and trust me, they flow freely. The selection is wide and on the Royal side, the liquor will be a little more high-end as you are paying for it. Otherwise, I found great selections everywhere else on the property.
Beach. The Royal side has a set of very private coves which seem magical. At times, you have it all to yourself and it's something out of a movie. On the other side of the resort, there is an much larger beach area which is also semi-private as far as the resort goes. Meaning, few locals (if any) can make it on there since it's also basically a cove area. If you love to surf, this is the area to be in. Some of the best surfers in the world where there while we were and they raved about it.
There is a small zoo in the middle of the property, filled with monkeys, ostriches, birds, and other fun animals. If you have children, they will be in heaven. There is also a small waterpark of sorts for the kids.
Spa? Yes. They have a beautiful spa and amazing spa services. I got a massage and my friend got a mani-pedi which she loved. There is a sauna there too. They have all sorts of treatments and high-end beauty products for women.
There is a small shop there, nightly entertainment, and fun beach activities too. Too much to write here.
We just got back and all agree that we are ready to go back again in a few months or early next year for whale-watching. The resort is that good and I have zero complaints about it. I cannot say enough good things about it and about the staff and I think you would love it too. Just do your research on the time of year - like any resort, there will be times when it will be busier and others slower (high and low seasons). So choose which you like best.
Just a few of the people who made our stay amazing: Marisol in the pool and beach cabana areas - she is a gem and one of the hardest workers I've seen at any resort. Marcelo, the pool bartender - funny and so friendly. Sergio and Luciano, the bartenders at the Royal lobby - so nice and so good with making excellent drinks. Finally, Alfredo and Erick at the beachside restaurant - hard workers who pride themselves on excellent service with a smile.
Very relaxing holiday
Sun May 17 15:33:27 EDT 2015
Clean and nice hotel. Beautiful garden, like a jungle. Very good performance by the room maids. Excellent food and great variety at the buffets. Outstanding service in the restaurants, especially by...
Clean and nice hotel. Beautiful garden, like a jungle. Very good performance by the room maids. Excellent food and great variety at the buffets. Outstanding service in the restaurants, especially by Armando Gutierrez, "Don" Pedro and Merly, the girl with the brightest smile, making delicious omelettes. Also excellent performance by barkeeper Matias Victor at the Relax Bar.
We went mostly to the "adult pool". Everyone reserved the pool chairs by putting down towels in the morning, so we had to do that as well. A bit annoying.
Very attentive pool waiters. The music was at times a bit strange and often too loud
What was a ittle bit weird: the lobby shop closed for more than a week for renovation, without prior notice!!!
Even though we were there without kids, the entertainment for the little ones was great!
Two thumbs up, we would recommend the resort for a relaxing holiday. We will be back!
dont go for the balconies
Sun May 17 14:53:20 EDT 2015
it is a pity that a hotel with lovely suroundings, lovely helpful staff and food that is well above the average standard for all inclusive, should be let down by average rooms, slight musty smell and...
it is a pity that a hotel with lovely suroundings, lovely helpful staff and food that is well above the average standard for all inclusive, should be let down by average rooms, slight musty smell and below average balconies.
The ground floor ones just about managed two plastic chairs and a stool, but not if the cloths airer was extended. The upper floor semicircular ones only managed one chair and a stool with the same airer problem.
There were no limits to the number of visits to the a la carte restaurants, and as we tend to eat earlyish we had no problems just walking in and getting a table. The steaks, ribs and filet mignon were absolutely brilliant
(it is rare for me to enthuse to this extent) fortunately you get to work off the excess with the plentiful supply of steps to and from beach etc.
wi fi in rooms possibly a bit slow at times didnt have to stand about in reception as in some other hotels.
organised trips start at unearthly hours as you have to travel back to puetro vallarta to start.
much cheaper and much much less travelling to see the secret beach by going to punta minta by bus (or taxi) where there are many smaller boats taking people out th the islands and you probably get more than 15 mins on the beach when you get there.
Bucerias has a market and some very nice shops is another bus trip worth making or you could share a taxi.
Be aware the hotel is probably 30-45 mins from anywhere or anything.
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