Punta Cana

Grand Palladium Palace Resort


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All Inclusive    

2019 Exceptional Value
Honeymoon: Receive up to a $400 Resort Credit per room (booking dates, travel dates, duration, and usage restrictions may apply), a 15% discount on massages, bottle of champagne, fruit basket, and room upgrade (based on availability).

The Grand Palladium Palace Resort Spa and Casino is located on the seashore of famous Bavaro Beach in Punta Cana. Its exotic landscape features a lush palm tree plantation, beautiful tropical plants, and a long beach with fine white sand and pristine turquoise waters. Stroll around exuberant gardens, enjoy special dishes from the diverse cuisine selection of restaurants, relax at the Spa, or try your luck at the on-site casino. Spacious rooms are ideal for enjoying a comfortable and relaxing experience, offering modern facilities, from romantic details for couples to ample two-level suites suitable for families.

Guests can use any of the restaurants and facilities located at the neighboring resorts: Grand Palladium Punta Cana Resort and Spa and Grand Palladium Bvaro Resort and Spa (except those located at The Royal Suites Turquesa by Palladium). The complex features eight delicious a la carte themed restaurants (International, Asian, Tex Mex, Italian, Mediterranean, Spanish, Brazilian, and Japanese cuisine), and six buffet-style restaurants. Guests can also choose from the great selection of drinks available at any of the twelve bars and six beach bars they'll find around the complex.

Grand Palladium Resorts offer a fun-filled agenda of sports and entertainment activities for grown-ups and kids, every day. Non-motorized watersports include windsurfing, kayaks, and catamarans. Practice your favorite beach sports with your family during the day, and don't miss the shows, live music, and games in the theater. Dance the night away at the Sunset Boulevard Nightclub and Disco-drinks are included!

The Baby Club (ages 1-3), the Mini Club (ages 4 -12) and the Black and White Juniors' Club for teenagers are just some of the entertainment options, so kids can interact with children their own age and from other parts of the world. Adults can enjoy the Zentropa Palladium Spa and Wellness, which offers a unique opportunity to unwind and relax with a complete wellness experience (fee). In addition to offering exclusive and personalized services, it also features a gymnasium with modern facilities.

Find more information about Palladium Hotel Group .

Learn more about Punta Cana.
HOTEL LOCATION
Grand Palladium Palace is located directly on what is considered one of the best stretches of beach in the world famous Bavaro Beach.
Address:
PUNTA CANA


DR
Local Phone: 809-221-8149
Fax: 809-221-0819
Website Address: www.palladiumresorts.com
HOTEL FACILITIES
Boutique Shops
Car Rental
Laundry / Dry Cleaning Service
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
One freshwater pool, 1,000 square meters offering a swim-up pool bar and outdoor jacuzzi. Separate area for children. Second pool located in the Royal Suites area.
Water Sports on Site
Snorkeling: Complimentary
Health Club / Spa
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Built on an expansion of sea front land measuring 100,000 sq meters and set on a private beach of fine white sand. Enjoy beautiful coconut trees, swaying palms, native flowers and lush tropical vegitation. Exchange privileges Grand Palladium Bavaro and Grand Palladium Punta Cana-11 restaurants and 12 barswith in the Grand Palladium complex. Beach: Located on Bavaro Beach.
Total Rooms: 410
Year Opened: 1996 Credit Cards: Visa, Master Card, Diners Club, American Express
ROOM TYPES
JUNIOR SUITE RUN OF HOUSE
Junior suite includes one king bed or two double beds, and a balcony or terrace with a table and two chairs. Room also features an elegant bathroom, a minibar, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Minibar
Refrigerator
Hair Dryer
Telephone
Television
Room Safe
Satellite
LOFT SUITE
Spacious suite includes a ground floor and a loft area. The first floor features a lounge area with a sofa bed, complete bathroom, and hydromassage tub. The loft area features a king bed or two double beds. Room also includes a private balcony or terrace.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Minibar
Refrigerator
Sofa
Hair Dryer
Telephone
Television
Room Safe
Satellite
DELUXE
Deluxe guestroom includes one king bed or two double beds, and a terrace or balcony with beautiful views of the garden or pool. Room also features a spacious bathroom with a hydromassage bath and separate tub, a minibar, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Minibar
Refrigerator
Hair Dryer
Telephone
Television
Room Safe
Satellite
DINING
Grand Palladium Palace Resort features 1 meal plan options:
All Meals, Drinks & Tips
There are 13 Restaurants at Grand Palladium Palace Resort:
Hemingway Bar - Located opposite the Grand Palladium Palace Lobby. Offers a la carte Brazilian cuisine specialties. Air conditioning. Non-smoking. Open for dinner only. Long pants and collared shirts required for gentlemen. Casual elegant dress for the ladies.
Arrecife - Located at the Grand Palladium Bavaro. International buffet and local cuisine, grill, snacks and ice cream. Outdoors. Smoking area available. Open only for lunch. Please do not enter while wearing your swimsuit, wet or barefoot.
Bhogali - Located in the Grand Palladium Palace Resort. Has a fabulous open-air terrace where you can enjoy an exquisite blend of gastronomic sensations in unsurpassable surroundings. Enjoy delicious traditional Indian recipes.
La Catedral - Located at the Grand Palladium Bavaro. International buffet and local cuisine, specialty cooking and themed cuisine. Air conditioned, non smoking. Open only for breakfast and dinner. Gentlemen please wear a shirt or a t-shirt with sleeves.
Sumptuori - Located opposite the Grand Palladium Palace Lobby next to Rodizio restaurant. Offers a la carte dining with Japanese cuisine specialties. Tepanyaki. Non smoking. Open for dinner only. Shirts or t-shirts with sleeves, long pants or formal bermuda required.
Tapeo - Located on the lagoon of Grand Palladium Bavaro. Offers a la carte dining with special cuisine. Air conditioning and outside terrace. No smoking. For gentlemen shirts or t-shirts with sleeves, long pants or formal bermuda are required.
Bohio - Located at the Grand Palladium Palace. International buffet and local cuisine, grill, BBQ, salad bar, snacks and ice cream. Outdoors. Smoking area available. Open only for lunch. Please do not enter while wearing your swimsuit, wet or barefoot.
Las Torres - Located opposite the Grand Palladium Palace Lobby. International buffet and local cuisine, specialty cooking and themed cuisine. Air conditioning. Non smoking. Open only for breakfast and dinner. Gentlemen please wear a shirt or a t-shirt with sleeves.
Behique - Located poolside Samana, Grand Palladium Punta Cana, offers international and local cuisine, specialty cooking and themed cuisine. Air conditioning. Non smoking. Open for breakfast, lunch and dinner. Can vary depending on the season.
Chef Raffaele - Located on the beach of the Grand Palladium Punta Cana. This restaurant offers specialities from Italian cuisine with a pizza oven and home made fresh pasta. For gentlemen shirts or t-shirts with sleeves, long pants or formal bermuda are required.
La Adelita - Located on the lagoon of Grand Palladium Bavaro. Service offers a la carte dinner with Mexican cuisine specialties. Air conditioning and outside terrace. No smoking. For gentlemen shirts or t-shirts with sleeves, long pants or formal bermuda are required.
La Parilla - Located on the beach in the Grand Palladium Punta Cana. It offers a wide selection of meat imported from the US. Choose your starters from our buffet or a la carte. For gentlemen shirts or t-shirts with sleeves, long pants or formal bermuda are required.
Restaurant Bamboo - Located on the lagoon of the Grand Palladium Bavaro. Offers a la carte dining with specialties of Asian cuisine. Air conditioning. Non smoking. Open for dinner only. Long pants & collared shirts required for gentlemen. Casual elegant dress for the ladies.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Land and water aerobics,table tennis,basketball,beach and pool volleyball,football, tennis (6 courts located @ Grand Palladium PUJ)
Nightly Activities & Entertainment:
A variety of theme nights including guest participation and "Broadway"style shows Live music 5 nights per week at Lobby Bar
CHILDREN'S PROGRAMS
Daily activities for children in teen club and kid's club, for kid's club aged 4-12 years old. Open daily from 9:00am-5:00pm.
Applicable Ages: 4 to 12 years old.
Program Fees: Complimentary.

Babysitting Fee: Available for fee.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1081 Recommend
1081 past Apple Vacationers would recommend Grand Palladium Palace Resort to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 7721reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
GAIL T.
Jan 31 2019
we found that most food served at the buffet was just luke warm. and the entertainment at night just was not there. Not much in american language. TV never worked... Water pressure in the shower was very slow and totally stopped in the middle of a shower. Grounds were beautiful and staff was nice.
Customer Rating: 

Couple issues were corrected.
KIMBERLY R.
Jan 25 2019
We had a couple issues for the first 3 days. we were moved to another room due to electricity issues and the new room needed the bath and air conditioning fixed. Once our Apple rep knew of the issues they were corrected. It was inconvenient however the Apple rep took care of the issues.
Customer Rating: 

Family vacation
REBECCA R.
Aug 02 2018
While the resort was beautiful, we were not impressed with the service. We had a room with a sofa bed in the loft and was told upon check-in that they would send a maid to make up the bed since it's where our daughter would be sleeping. Our phones didn't work in the hotel room so we had to walk to the front desk 3 additional times to request that someone come make the bed. No one came until about 10:00 that night. We mentioned multiple times that our phones didn't work, we checked in Saturday and it wasn't until Thursday that they were fixed. We had wanted to order room service but couldn't because of the phones. The air conditioning was working in our room but it always felt stuffy and we did not sleep well because we were too warm. The food was good but the service was poor, especially at the buffets. Numerous times we would wait for silverware and there were times we were never given any napkins even after asking. We have been to numerous all inclusive resorts and this is the first resort we have been at where we felt like we were constantly hounded about buying things or excursions and did not appreciate that. The staff was friendly for the most part but they were not in any hurry if you asked for something. Overall the hotel was clean and beautiful, but I'm not sure we would return due to the poor service.
Customer Rating: 

Excellent Resort - highly recommend!
MELISSA D.
Jun 25 2018
Grand Palladium Palace is a fabulous upscale resort - less complexes then the other two resorts on site which means it is quieter. The pools at the resort are wonderful. I can't say enough about William and Jose at the pool bar - they were great. Service overall was incredible. The rooms were nice, well appointed with robes and slippers (a first!). I have been to Punta Cana 6+ times and the Palace was by far the nicest. The food was great and the staff was so friendly. The spa treatment was fabulous and we were able to utilize the spa pool for multiple days with our package. Just incredible. My only recommendation would be to have a the 24 hour food option closer to the Palace resort. It is quite a walk if you want something to eat when the restaurants are not open.
Customer Rating: 

An Excellent All-Inclusive Resort
BENNETT C.
Mar 06 2018
I would definitely return. Everything was of quality: Friendly,efficient staff, beautiful grounds, excellent food at a variety of restaurants.
Customer Rating: 

Grand Palladium Palace
MARY N.
Feb 15 2018
Hotel is way under rated as a red apple. Should be rated at least a 4 gold star resort.
Customer Rating: 

Palladium grand
HOWARD A.
Jan 28 2018
Food was substandard. Guidance as to what was available to us was extremely poor. Had to request refill if water second day. Sliding door in room was next to impossible to operate. A woman could never open it. Hot tub shower was very difficult to get in and out of.
Customer Rating: 

Beach bathrooms
JAMES K.
Nov 20 2017
Need updating
Customer Rating: 

Beautiful Resort Little to no English Spoken
MICHAEL B.
Oct 26 2017
Resort was Beautiful. Be prepared for little to know English being spoken. Front Desk did know English however that was about it. We did manage through the week. BE careful what you eat. Meat is undercooked and not kept hot leaving food contaminated. Flies were not noticeable at first but by day 3 we did notice the flies. We did also see mice running outside the buffet. With all that food, I can understand. DO NOT, I REPEAT, DO NOT, drink the water, not even rinse your toothbrush. They do not treat it. Be careful even if you cut your leg and take shower. Bacteria can enter your body. I was fine all week until the last day. I came down with terrible cramping and uncontrolable bowel movements every 45 minutes for 3 days straight. No sleep and was miserable. Went to Dr. and was placed on strong antiobiotic. They blamed food contamination. Not sure I will go back.
Customer Rating: 

Grand Palladium Palace & Resort
MARK S.
Sep 19 2017
The resort was very clean. I don't have any complaints on the food, but the earlier you get to the buffets, the better. The pools were beautiful & clean. The drinks were great! The room was always clean, the maids were always on top of making sure you had fresh towels. Only recommendation, has to do with how the place was constructed. The showers, Leak everywhere. We had to create a wall of towels around the shower/bath in order to not get our entire room flooded. Also, the doors to the rooms slam, very loudly. Which makes it difficult to sleep past 8am. The beach was also beautiful, I saw reviews before going of people complaining about the sea weed- there was some sea weed. But it's because of the side of the island the resort is located on, and they do try to keep it maintained. The language barrier was frustrating after a couple of days, very few people spoke fluent English. Ordering at the sit-down restaurants and asking specific questions was very difficult. Overall I would recommend this resort; giving it 4/5 stars overall.
Customer Rating: 

Weekend get away
MICHELLE B.
Sep 01 2017
Overall the place was beautiful, food was good.. the only issue I had was I booked for two inbeds, instead I got one king bed and sdifa. Ed that was hard plastic!!!!! Also, it was hard to get help from the staff unless I went back to The front desk, because no one spoke English..... that. Evans frustrating at times... they wise the place was beautiful and I loved it
Customer Rating: 

TripAdvisor Traveller Reviews
Relaxing in Punta Cana
Marleen D,
Wed Feb 20 05:36:44 EST 2019
I visited Punta Cana with my big family, about 26 persons and 4 generations It was so nice here. Fun for the kids, party for the teenagers and relaxing for everybody. The animation was amazing an really funny for young and old. The Meals also were excellent and the whole personal was really friendly and they helped us immediatly in every situation. We will definitly come back to this amazing island and hotel!

Great Resort
SteveR59, Rickmansworth, United Kingdom
Tue Feb 19 08:05:44 EST 2019
Just got home, so here goes.. Overall a really good resort and I would go again and recommend. The negatives: • Being hassled every time you walked through reception, usually by a "personal resort concierge". • There are some rooms located near the bars which have loud music until 1 in the morning (we did move rooms due to the noise, but it was our first night after travelling for around 15 hours, so we a little tired. • Bath/shower arrangement did not work that well ie shower over bath and water went everywhere + the bath was really deep and the first room, that we moved from, had a wooden box to step on to get into the bath...and was needed. The room we moved to had an inbuilt step to the bath which was a vast improvement on the wooden box. • We struggled to find out what events were on and where, we only found out about the Valentines pool event after watching the set up and then asking what it was about. • There were USB sockets in the room, but most of them did not work, we did report this but they were not fixed. The positives: • Plenty of pools and sun beds. • The rooms were nice. • The beach was fantastic (no seaweed, but note the sea deepens quickly so may not be suitable for young kids). • The staff were brilliant, especially Clara at the pool bar. • We thought the food was okay to good and a pretty good choice. The buffet was good., however, the a la carte restaurants were a little hit and miss. The Indian was okay but had a limited choice, the Asian was ok, the Spanish/Tapas was good, the American (El dorado) was brilliant, the Italian was disappointing,...my wife ordered spaghetti with mussels and got a bowl of spaghetti with one very small clam; we did point out that it was missing the mussels, but were ignored. • The Hemingway bar was great. • The grounds were well kept. • The entertainment staff worked really hard and were not pushy. In summary most of the negatives picked out were not end of the world issues and the positives vastly outnumbered the negatives. Would definitely recommend.

Nice holiday
grzegorzm36, Jersey, United Kingdom
Tue Feb 19 05:12:18 EST 2019
Myself, wife and 1 year old stayed for 10 days in Palladium Palce in loft suite 9514z Overall really good resort, well kept and nothing really to complain about. Food was descent, great staff from house keepers to waiting staff, Raynaldo who was stocking up our room fridge. Plenty to do in the hotel, massive resort with something for everyone, great for kids. The only issue is to get contact with Management as I left 2 pairs of trousers in my room and nobody is bother to help me with my query after several phone calls....

Nice resort, lots to do, some staff needs training, food no bueno
PalapadeBordeaux, Boston MA
Mon Feb 18 05:35:26 EST 2019
This will be long as I will review from check in to check out and all of the restaurants. Wish I had full reviews of the food before booking here so hopefully this will help someone. Check in - smooth and quick. Angel, Yolanda and Darwin are all top notch front desk people (we stopped by numerous times to change money, etc and they always remembered our names). Room - we had a loft suite. It was large, bed was comfortable. Bathroom was nice but as many have said the tub could pose a problem to some people as it was a high step to get in and deep. Our shower leaked into the room but we put a towel under the glass window and that was fine. We did not use the loft but it would be nice for people traveling with a child. I liked having two bathrooms. TVs had lots of channels. Cleaners were great. Mini frig had a few sodas, beers, water and nuts. Nice balcony. Temperature was comfortable in the room. The grounds and resort - pretty, clean and well kept. Huge complex so you travel around via trams (similar to what you see in Disney but smaller). They were readily available and never more than a few minutes wait. Activities - lots of activities going on but I prefer to lounge and read. We did not attend the evening shows but did attend the Valentines show at the pool. It was billed as a dance party and was not but it was entertaining. You never knew what was going on at the resort because either the activity did not happen or the schedule was wrong. My suggestion: have a white board in lobby and pool area and write in the activities daily. Beach - small, not too much seaweed and often crowded so get there early for chairs. It was a nice beach - probably much wider before erosion. Pool - nice pool, could always get a chair. Pool bar manager William was fantastic - we never had empty drinks and did not need to ask. Waitresses were excellent as well. I would return just to have this high level of service at the pool! Lobbies - all lobbies had live entertainment which was great. Music was nice, you could dance and have drinks. Service at all three lobbies was good and we had fun at all of them. Casino - small - one roulette table, one blackjack and a few other games and slots. Not ever crowded. Dealers were good. Restaurants: Breakfast buffet at the Palace - hostesses all nice , especially Minerva. Always seated quickly. However, rarely any napkins, often no coffee cups or utensils. Had to sit at least 15 minutes before someone would bring coffee. Suggestion: do what most AIs do - put a coffee pot on the table as people sit down and have drink dispensers so you don't have to wait 20 minutes for OJ. The cooked to order omelets, fried eggs and burritos were decent. The rest of the food was awful. The pans of scrambled eggs were RAW and I told them that. Service not that great here and we tip every day. Bohio (lunch buffet) - I ate fried chicken every day and on a few occasions it was raw. The fried rice was good. Everything else was terrible. Dannys was usually our waitress and she was great - always refilling wine glasses and getting beer. When we did not have her, the service was poor. Catedral buffet (at Bavaro) - went here one night and the food was excellent! Never ventured over in the morning or for lunch but in hindsight we should have as all of the evening food was good. La Adelita (Mexican) - worst fajitas I have even eaten and worst mole too. Chicken was rubbery and not edible. Service? What service? Would never go back. La Paisana (steakhouse) - got seated right away but waited 15 minutes before we had anyone come over with bread, menus, etc. Finally got bread but no plates for it, Waited 75 minutes for our entrees. We both ordered the same steak but got two different kinds. Of course, when the food arrived we did not have silverware so we waited again... then again for steak knives. Both steaks were just ok. Service was bad, food was ok but wait was unacceptable. Portofino (Italian) - We arrived and were told a one hour wait so we went and had drinks. The wait was more like one hour 50 minutes and this was the worst food I have ever had. My favorite meal is chicken parm - I have NEVER had bad chicken parm... until now. Could not even eat it. Tasted like a rubber chicken. It was terrible. The pizza was edible but not good. Would never return. Sumptuori (Japanese hibachi) - the one bright spot at the sit down restaurants - the food was good and the show was fun. No complaints here. It is the only restaurant to which you can make a reservation. Sports bar (at Bavaro) - fun. Lots of soccer and WWE on the TVs. Bartender Americo went out of his way to make espresso martinis. Great service. Good fried chicken. We went a few times. TIP - allow reservations at all restaurants. Close the Italian one (don't just rename it like you have done with a few other restaurants on site) and have a Dominican restaurant on site. Check out - smooth and quick. Though the hotel says there is a free airport shuttle on their website they told me the day before check out there was not. (we had a shuttle from airport so just called them again). People selling tours, timeshares, massages etc - this was never a problem for us. We always said no thanks and were left alone. Maybe it helps to speak Spanish. I am giving this place a 4 because of the food. The food was not good (except where noted above). Drinks were great. Even the house wine was good. Service really varied depending on where you were. Hotel was lovely though much too large for my liking. I would go back and would stay at Bavaro as the better food is there but I would spend my days at the Palace beach and pool bar having William make his fantastic drinks.

Great Resort, attentive service, sub-par food!
Antonio M, Boston, Massachusetts
Mon Feb 18 04:17:15 EST 2019
This is a magnificent resort that includes 4 hotels. Staying at the Palace you have access to 2 of the other 3 hotels. The complex is an all inclusive resort with quality drinks and food that is not to the standards of other all inclusive hotels I have visited, the restaurant staff tries very hard to be pleasant and accommodating, just the food doesn't match those efforts. It is also difficult to get coffee, though the coffee is good quality and strong. The front desk staff is always very helpful, Yolanda was always happy to make change from larger bills for tips money The housekeeping of the hotel areas and rooms is superior, the entire complex is spotless. The rooms are ample and the beds very comfortable. The pools, and they several you can use, are clean and well maintained. The pool bar at the Palace Resort is exceptionally well managed by bartender William. The drinks are plentiful and he is funny and very attentive. Our waitress Damellis(?) also exceptionally attentive. They have this transportation system that takes you from one hotel or restaurant to another. ALL electric only, the resort is very, very ecologically responsible. In all this was a great vacation save the food. On the La Paisana we waited 55 minutes after we order our food, to see the food and we were not provided with silverware, I had to take some from another empty table. Service here was not so good. The only good food was at the Japanese restaurant were the cooks put a great show too. The hotel mounted a spectacular pool show for valentine's day, with lights and sounds and a moving stage right in the pool!



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