Punta Cana

Grand Palladium Palace Resort


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All Inclusive    

2019 Exceptional Value
Honeymoon: Receive up to a $400 Resort Credit per room (booking dates, travel dates, duration, and usage restrictions may apply), a 15% discount on massages, bottle of champagne, fruit basket, and room upgrade (based on availability).

The Grand Palladium Palace Resort Spa and Casino is located on the seashore of famous Bavaro Beach in Punta Cana. Its exotic landscape features a lush palm tree plantation, beautiful tropical plants, and a long beach with fine white sand and pristine turquoise waters. Stroll around exuberant gardens, enjoy special dishes from the diverse cuisine selection of restaurants, relax at the Spa, or try your luck at the on-site casino. Spacious rooms are ideal for enjoying a comfortable and relaxing experience, offering modern facilities, from romantic details for couples to ample two-level suites suitable for families.

Guests can use any of the restaurants and facilities located at the neighboring resorts: Grand Palladium Punta Cana Resort and Spa and Grand Palladium Bávaro Resort and Spa (except those located at The Royal Suites Turquesa by Palladium). The complex features eight delicious a la carte themed restaurants (International, Asian, Tex Mex, Italian, Mediterranean, Spanish, Brazilian, and Japanese cuisine), and six buffet-style restaurants. Guests can also choose from the great selection of drinks available at any of the twelve bars and six beach bars they'll find around the complex.

Grand Palladium Resorts offer a fun-filled agenda of sports and entertainment activities for grown-ups and kids, every day. Non-motorized watersports include windsurfing, kayaks, and catamarans. Practice your favorite beach sports with your family during the day, and don't miss the shows, live music, and games in the theater. Dance the night away at the Sunset Boulevard Nightclub and Disco-drinks are included!

The Baby Club (ages 1-3), the Mini Club (ages 4 -12) and the Black and White Juniors' Club for teenagers are just some of the entertainment options, so kids can interact with children their own age and from other parts of the world. Adults can enjoy the Zentropía Palladium Spa and Wellness, which offers a unique opportunity to unwind and relax with a complete wellness experience (fee). In addition to offering exclusive and personalized services, it also features a gymnasium with modern facilities.

Find more information about Palladium Hotel Group .

Learn more about Punta Cana.
HOTEL LOCATION
Grand Palladium Palace is located directly on what is considered one of the best stretches of beach in the world famous Bavaro Beach.
Address:
PUNTA CANA


DR
Local Phone: 809-221-8149
Fax: 809-221-0819
Website Address: www.palladiumresorts.com
HOTEL FACILITIES
Boutique Shops
Car Rental
Laundry / Dry Cleaning Service
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
One freshwater pool, 1,000 square meters offering a swim-up pool bar and outdoor jacuzzi. Separate area for children. Second pool located in the Royal Suites area.
Water Sports on Site
Snorkeling: Complimentary
Health Club / Spa
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Built on an expansion of sea front land measuring 100,000 sq meters and set on a private beach of fine white sand. Enjoy beautiful coconut trees, swaying palms, native flowers and lush tropical vegitation. Exchange privileges Grand Palladium Bavaro and Grand Palladium Punta Cana-11 restaurants and 12 barswith in the Grand Palladium complex. Beach: Located on Bavaro Beach.
Total Rooms: 410
Year Opened: 1996 Credit Cards: Visa, Master Card, Diners Club, American Express
ROOM TYPES
LOFT SUITE
Spacious suite includes a ground floor and a loft area. The first floor features a lounge area with a sofa bed, complete bathroom, and hydromassage tub. The loft area features a king bed or two double beds. Room also includes a private balcony or terrace.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Minibar
Refrigerator
Sofa
Hair Dryer
Telephone
Television
Room Safe
Satellite
DELUXE
Deluxe guestroom includes one king bed or two double beds, and a terrace or balcony with beautiful views of the garden or pool. Room also features a spacious bathroom with a hydromassage bath and separate tub, a minibar, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Minibar
Refrigerator
Hair Dryer
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE RUN OF HOUSE
Junior suite includes one king bed or two double beds, and a balcony or terrace with a table and two chairs. Room also features an elegant bathroom, a minibar, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Minibar
Refrigerator
Hair Dryer
Telephone
Television
Room Safe
Satellite
DINING
Grand Palladium Palace Resort features 1 meal plan options:
All Meals, Drinks & Tips
There are 13 Restaurants at Grand Palladium Palace Resort:
Bohio - Located at the Grand Palladium Palace. International buffet and local cuisine, grill, BBQ, salad bar, snacks and ice cream. Outdoors. Smoking area available. Open only for lunch. Please do not enter while wearing your swimsuit, wet or barefoot.
Las Torres - Located opposite the Grand Palladium Palace Lobby. International buffet and local cuisine, specialty cooking and themed cuisine. Air conditioning. Non smoking. Open only for breakfast and dinner. Gentlemen please wear a shirt or a t-shirt with sleeves.
Behique - Located poolside Samana, Grand Palladium Punta Cana, offers international and local cuisine, specialty cooking and themed cuisine. Air conditioning. Non smoking. Open for breakfast, lunch and dinner. Can vary depending on the season.
Chef Raffaele - Located on the beach of the Grand Palladium Punta Cana. This restaurant offers specialities from Italian cuisine with a pizza oven and home made fresh pasta. For gentlemen shirts or t-shirts with sleeves, long pants or formal bermuda are required.
La Adelita - Located on the lagoon of Grand Palladium Bavaro. Service offers a la carte dinner with Mexican cuisine specialties. Air conditioning and outside terrace. No smoking. For gentlemen shirts or t-shirts with sleeves, long pants or formal bermuda are required.
La Parilla - Located on the beach in the Grand Palladium Punta Cana. It offers a wide selection of meat imported from the US. Choose your starters from our buffet or a la carte. For gentlemen shirts or t-shirts with sleeves, long pants or formal bermuda are required.
Restaurant Bamboo - Located on the lagoon of the Grand Palladium Bavaro. Offers a la carte dining with specialties of Asian cuisine. Air conditioning. Non smoking. Open for dinner only. Long pants & collared shirts required for gentlemen. Casual elegant dress for the ladies.
Hemingway Bar - Located opposite the Grand Palladium Palace Lobby. Offers a la carte Brazilian cuisine specialties. Air conditioning. Non-smoking. Open for dinner only. Long pants and collared shirts required for gentlemen. Casual elegant dress for the ladies.
Arrecife - Located at the Grand Palladium Bavaro. International buffet and local cuisine, grill, snacks and ice cream. Outdoors. Smoking area available. Open only for lunch. Please do not enter while wearing your swimsuit, wet or barefoot.
Bhogali - Located in the Grand Palladium Palace Resort. Has a fabulous open-air terrace where you can enjoy an exquisite blend of gastronomic sensations in unsurpassable surroundings. Enjoy delicious traditional Indian recipes.
La Catedral - Located at the Grand Palladium Bavaro. International buffet and local cuisine, specialty cooking and themed cuisine. Air conditioned, non smoking. Open only for breakfast and dinner. Gentlemen please wear a shirt or a t-shirt with sleeves.
Sumptuori - Located opposite the Grand Palladium Palace Lobby next to Rodizio restaurant. Offers a la carte dining with Japanese cuisine specialties. Tepanyaki. Non smoking. Open for dinner only. Shirts or t-shirts with sleeves, long pants or formal bermuda required.
Tapeo - Located on the lagoon of Grand Palladium Bavaro. Offers a la carte dining with special cuisine. Air conditioning and outside terrace. No smoking. For gentlemen shirts or t-shirts with sleeves, long pants or formal bermuda are required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Land and water aerobics,table tennis,basketball,beach and pool volleyball,football, tennis (6 courts located @ Grand Palladium PUJ)
Nightly Activities & Entertainment:
A variety of theme nights including guest participation and "Broadway"style shows Live music 5 nights per week at Lobby Bar
CHILDREN'S PROGRAMS
Daily activities for children in teen club and kid's club, for kid's club aged 4-12 years old. Open daily from 9:00am-5:00pm.
Applicable Ages: 4 to 12 years old.
Program Fees: Complimentary.

Babysitting Fee: Available for fee.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1081 Recommend
1081 past Apple Vacationers would recommend Grand Palladium Palace Resort to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 7875reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
GAIL T.
Jan 31 2019
we found that most food served at the buffet was just luke warm. and the entertainment at night just was not there. Not much in american language. TV never worked... Water pressure in the shower was very slow and totally stopped in the middle of a shower. Grounds were beautiful and staff was nice.
Customer Rating: 

Couple issues were corrected.
KIMBERLY R.
Jan 25 2019
We had a couple issues for the first 3 days. we were moved to another room due to electricity issues and the new room needed the bath and air conditioning fixed. Once our Apple rep knew of the issues they were corrected. It was inconvenient however the Apple rep took care of the issues.
Customer Rating: 

Family vacation
REBECCA R.
Aug 02 2018
While the resort was beautiful, we were not impressed with the service. We had a room with a sofa bed in the loft and was told upon check-in that they would send a maid to make up the bed since it's where our daughter would be sleeping. Our phones didn't work in the hotel room so we had to walk to the front desk 3 additional times to request that someone come make the bed. No one came until about 10:00 that night. We mentioned multiple times that our phones didn't work, we checked in Saturday and it wasn't until Thursday that they were fixed. We had wanted to order room service but couldn't because of the phones. The air conditioning was working in our room but it always felt stuffy and we did not sleep well because we were too warm. The food was good but the service was poor, especially at the buffets. Numerous times we would wait for silverware and there were times we were never given any napkins even after asking. We have been to numerous all inclusive resorts and this is the first resort we have been at where we felt like we were constantly hounded about buying things or excursions and did not appreciate that. The staff was friendly for the most part but they were not in any hurry if you asked for something. Overall the hotel was clean and beautiful, but I'm not sure we would return due to the poor service.
Customer Rating: 

Excellent Resort - highly recommend!
MELISSA D.
Jun 25 2018
Grand Palladium Palace is a fabulous upscale resort - less complexes then the other two resorts on site which means it is quieter. The pools at the resort are wonderful. I can't say enough about William and Jose at the pool bar - they were great. Service overall was incredible. The rooms were nice, well appointed with robes and slippers (a first!). I have been to Punta Cana 6+ times and the Palace was by far the nicest. The food was great and the staff was so friendly. The spa treatment was fabulous and we were able to utilize the spa pool for multiple days with our package. Just incredible. My only recommendation would be to have a the 24 hour food option closer to the Palace resort. It is quite a walk if you want something to eat when the restaurants are not open.
Customer Rating: 

An Excellent All-Inclusive Resort
BENNETT C.
Mar 06 2018
I would definitely return. Everything was of quality: Friendly,efficient staff, beautiful grounds, excellent food at a variety of restaurants.
Customer Rating: 

Grand Palladium Palace
MARY N.
Feb 15 2018
Hotel is way under rated as a red apple. Should be rated at least a 4 gold star resort.
Customer Rating: 

Palladium grand
HOWARD A.
Jan 28 2018
Food was substandard. Guidance as to what was available to us was extremely poor. Had to request refill if water second day. Sliding door in room was next to impossible to operate. A woman could never open it. Hot tub shower was very difficult to get in and out of.
Customer Rating: 

Beach bathrooms
JAMES K.
Nov 20 2017
Need updating
Customer Rating: 

Beautiful Resort Little to no English Spoken
MICHAEL B.
Oct 26 2017
Resort was Beautiful. Be prepared for little to know English being spoken. Front Desk did know English however that was about it. We did manage through the week. BE careful what you eat. Meat is undercooked and not kept hot leaving food contaminated. Flies were not noticeable at first but by day 3 we did notice the flies. We did also see mice running outside the buffet. With all that food, I can understand. DO NOT, I REPEAT, DO NOT, drink the water, not even rinse your toothbrush. They do not treat it. Be careful even if you cut your leg and take shower. Bacteria can enter your body. I was fine all week until the last day. I came down with terrible cramping and uncontrolable bowel movements every 45 minutes for 3 days straight. No sleep and was miserable. Went to Dr. and was placed on strong antiobiotic. They blamed food contamination. Not sure I will go back.
Customer Rating: 

Grand Palladium Palace & Resort
MARK S.
Sep 19 2017
The resort was very clean. I don't have any complaints on the food, but the earlier you get to the buffets, the better. The pools were beautiful & clean. The drinks were great! The room was always clean, the maids were always on top of making sure you had fresh towels. Only recommendation, has to do with how the place was constructed. The showers, Leak everywhere. We had to create a wall of towels around the shower/bath in order to not get our entire room flooded. Also, the doors to the rooms slam, very loudly. Which makes it difficult to sleep past 8am. The beach was also beautiful, I saw reviews before going of people complaining about the sea weed- there was some sea weed. But it's because of the side of the island the resort is located on, and they do try to keep it maintained. The language barrier was frustrating after a couple of days, very few people spoke fluent English. Ordering at the sit-down restaurants and asking specific questions was very difficult. Overall I would recommend this resort; giving it 4/5 stars overall.
Customer Rating: 

Weekend get away
MICHELLE B.
Sep 01 2017
Overall the place was beautiful, food was good.. the only issue I had was I booked for two inbeds, instead I got one king bed and sdifa. Ed that was hard plastic!!!!! Also, it was hard to get help from the staff unless I went back to The front desk, because no one spoke English..... that. Evans frustrating at times... they wise the place was beautiful and I loved it
Customer Rating: 

TripAdvisor Traveller Reviews
Beautiful resort
loser38, lanarkshire
Thu Apr 11 00:59:34 EDT 2019
Stayed here on March 18th for a week, check in was fast and efficient,we wee in room 8708 which was really central to everywhere.Room was huge and absolutely beautiful. We expected it to be a beach holiday but actually only visited the beach twice, it's stunning,plenty of sun loungers, and a bar serving much needed cold drinks.We spent every day at the adult pool which was so relaxing , esp loved the sunken pool loungers, bar staff at the adult pool were always happy and drinks were amazing, if like myself your not a drinker, be careful when having cocktails as they're a lot stronger than they taste,I ended up a bit tipsy having drunk 5 of them lol Food - we didn't have enough time to visit all the restaurants, but every one we did manage to visit we can say the food was amazing,unfortunately cannot remember the guys names who served us in either the tapas or the Indian restaurants, but the service was outstanding and both young guys were very attentive.The buffet restaurants tended to get busy, so a couple of times we waited quite a while on getting drinks with our meals,but wasn't too much of an issue as we learned to wait till drinks arrived before going to get food.Food was varied to suit every taste.Ive never seen so many staff under the one roof, they worked hard constantly clearing tables and replenishing food. Big shout out to the gardeners who worked tirelessly keeping the gardens looking beautiful, the whole resort was stunning and immaculate, no matter what time of day or night there was always someone cleaning something. We have been on a few 5* holidays and have to say this has been the best one by far for numerous reasons such as the amount of different restaurants, pools and easiness to get around the resort. We have booked to go back next May, as a rule we never visit the same hotel twice, but we absolutely loved everything about the hotel and if next year is as good as this years then I've no doubt we will become regular visitors.

Such a relief...
LINDAWF, Charlotte, North Carolina
Mon Apr 08 20:40:15 EDT 2019
Grand Palladium Palace was like a breath of fresh air. Having been to 66 countries, this was our 10th trip to Punta Cana...we're experienced travelers. We had been staying at Ocean El Faro this time...a beautiful new resort, but had such a horrible experience with service, that we left after 4 days. I called Grand Palladium and spoke with Darwin. He absolutely represents the best customer service for a fine hotel. I explained how 4 days of our vacation were already ruined and he assured me that the last 3 days would be perfect...AND they were. He told me to contact him, upon arrival and he would make sure we were happy and able to have fun. He even upgraded our 2 rooms to swim up rooms. The rooms were brand new and I couldn't have asked for better. They were well appointed and simply beautiful. First impressions in hotels are paramount and arriving at the gate in a taxi, the guard welcomed us and wished us a great stay. From then on, it was all "such a relief". As soon as we walked in the lobby entrance, we were welcomed, given an icy cold wash cloth and then another person gave us a cold fruit drink and escorted us to the check in counter, where we could sit and enjoy our drink, as they quickly checked us in. They were very thorough about explaining all the restaurants, pools, etc. on the map, as well as our location in the lobby and resort rooms/buildings. My mother was with us and she uses a cane. They were so kind to help schedule our restaurants and picked us up in a golf cart, as my mom couldn't walk long distances. The food was outstanding and I know, from being in 10 other resorts there. We were so pleased with our last 3 days...too bad that we had to waste the first 4 days at another resort. Would really recommend this one...AND sushi was fantastic at the seafood restaurant.

Great, but would not rate it as a five star
Anne-Marie R, Montreal, Canada
Mon Apr 08 13:32:11 EDT 2019
I rented a renovated loft on the resort in January for a 10 day vacation. But few things would not make me give a perfect review for the place. Not because i'm a difficult tourist, but because when you pay so much for a luxury vacation you expect the little extra in the details that make you choose this place in the first place. The spa center offers few nice services and I did appreciate the little snack station and the relaxing a area. I went three times during my stay and sadly not all the employees are professional. Out of three, only one was and the second time they lost my reservation and I had to wait an extra 1H30 for my new appointment. As for the room (loft) it was great! But again..few annoying details. There wasn't always hot water for the shower or the hot tub. The towel lady never came with room service and was coming at night time..everyday between 9 and 10pm (one day she came in at 11:15!!). Doesn't make sens. Also cleaning service would not always refresh the fresh water bottles and they never changed or washed the coffee pot (had to do it myself every morning!). I tried the room service two times during my stay. One time I stayed in my place to work over diner so I ordered from the room service menu. After an 1H15 my food wasn't arrived yet. I called back and they told me they mixed up my order and then it was cancelled without even calling me. I replace my order and they said it will be deliver in 20min..it arrived 45 min later and was super cold. As for the resort, there was only two ATM in the entire place..one was, during the 10 days, broken and the other one (to another part of the resort) was often out of cash. And to add extra difficulty the little gift store in the boutique area would not let you take out money and you had to buy at least for 15USD$ to used your credit card! Not convenient at all! I also had a problem trying to go to the on site clinic for an injection. I had call transat before the trip to make sure I could get my shot there. I travelled with the medication and the seringue, travel certificate for the seringue and the drugstore bill and medication papers. Clinic refuse to give me my shot because I did not have the original prescription from my doctor and wouldn't accept that my doctor's office scan it and send it to them! Really frustrating! Thankfully the resort have few great point so my stay was enjoyable! The beach is amazing, well taking care of a lot of sitting options. Staff was amazing and really nice! Wifi works everywhere, yep! even on the beach! Nice if you want to do a little work with a great view! À la carte restaurant were all really good! Sadly the restaurant list is not well update on the hotel documentation! The ''rioja ossobuco'' at the Lola restaurant (spanish) and the ''pork dumpling'' at Bamboo (asian) were my two favorite! But really all the restaurant were good! And I really appreciated the lactose free and all vegetal milk options at the breakfast buffet and the fresh smoothies/juice station!

William at bar
Richard S, Southport, United Kingdom
Mon Apr 08 08:47:23 EDT 2019
William has completly made our trip he has gone out of his way everyday to make sure we were served and had a fabulous experiencce. We would highly recommended meeting him top guy! He was like that eith everyone!!

Family Spring Break
Guide53534051832, Indianapolis, Indiana
Sat Apr 06 19:20:05 EDT 2019
This was a great trip at a great location with a great staff! The food was great with a lot of options. The criticisms we have are that our kids are high school athletes who have trained for several years but because they aren’t 18 they could not use the gym and weights. Also, they were able to get spa treatments but again because of age couldn’t use spa pool and hot tub. Also, the constant sales pressure for time share and excursions was too much.



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