Exceptional Value! Honeymoon: Complimentary gifts in room upon arrival, Free room upgrade subject to availability, and late check-out (restrictions apply). Family: First child 12 and under Stays Free (valid 5/1-10/31/15).
The Grand Palladium Palace Resort Spa & Casino is located on the seashore of famous Bavaro Beach in Punta Cana. Its exotic landscape features a lush palm tree plantation, beautiful tropical plants, and a long beach with fine white sand and pristine turquoise waters. Stroll around exuberant gardens, enjoy special dishes from the diverse cuisine selection of restaurants, relax at the Spa, or try your luck at the on-site casino. Spacious rooms are ideal for enjoying a comfortable and relaxing experience, offering modern facilities, from romantic details for couples to ample two-level suites suitable for families.
Guests can use any of the restaurants and facilities located at the neighboring resorts: Grand Palladium Punta Cana Resort & Spa and Grand Palladium Bávaro Resort & Spa (except those located at The Royal Suites Turquesa by Palladium). The complex features eight delicious a la carte themed restaurants (International, Asian, Tex Mex, Italian, Mediterranean, Spanish, Brazilian, and Japanese cuisine), and six buffet-style restaurants. Guests can also choose from the great selection of drinks available at any of the twelve bars and six beach bars they'll find around the complex.
Grand Palladium Resorts offer a fun-filled agenda of sports and entertainment activities for grown-ups and kids, every day. Non-motorized watersports include windsurfing, kayaks, and catamarans. Practice your favorite beach sports with your family during the day, and don't miss the shows, live music, and games in the theater. Dance the night away at the Sunset Boulevard Nightclub and Disco-drinks are included!
The Baby Club (ages 1-3), the Mini Club (ages 4 -12) and the Black & White Juniors' Club for teenagers are just some of the entertainment options, so kids can interact with children their own age and from other parts of the world. Adults can enjoy the Zentropía Palladium Spa & Wellness, which offers a unique opportunity to unwind and relax with a complete wellness experience (fee). In addition to offering exclusive and personalized services, it also features a gymnasium with modern facilities.
Grand Palladium Palace is located directly on what is considered one of the best stretches of beach in the world famous Bavaro Beach.
Laundry / Dry Cleaning Service
Physician on Call
Number of Pools: 2
Outdoor Pools: 2
One freshwater pool, 1,000 square meters offering a swim-up pool bar and outdoor jacuzzi. Separate area for children. Second pool located in the Royal Suites area.
Built on an expansion of sea front land measuring 100,000 sq meters and set on a private beach of fine white sand. Enjoy beautiful coconut trees, swaying palms, native flowers and lush tropical vegitation.
Exchange privileges Grand Palladium Bavaro and Grand Palladium Punta Cana-11 restaurants and 12 barswith in the Grand Palladium complex.
Beach: Located on Bavaro Beach.
Total Rooms: 504
Year Opened: 1996
Bedroom on the second floor with 2 double beds or one king. First floor living area with double pull out sofa and hydromassage tub. Both floors have TV and A/C. Gardenview with patio or balcony
1 King Bed or 2 Double Beds
Other Amenities -
Balcony or Terrace
Gardenview with patio or balcony, "in room" hydro-massage tub, two double beds or one king bed
1 King Bed or 2 Double Beds
Other Amenities -
Balcony or Terrace
Grand Palladium Palace Resort features 1 meal plan options:
All Meals, Drinks & Tips
There are 3 Restaurants at Grand Palladium Palace Resort:
El Bohio -
Serves continental breakfast (10:00 am to 12 noon), buffet lunch (12:00 noon to 4:00 pm) and snacks (10:00 am to 5:00 pm).
Las Torres -
Buffet restaurant serving breakfast (7am-10am), lunch (11am-3pm) and dinner (7pm-10pm).
Mare Nortrum -
A la carte restaurant specializing in a wide variety of different Medit- erranean entrees. Serves dinner from 7pm-10pm. Dress Code: Men are required to wear a dress shirt and long pants.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Land and water aerobics,table tennis,basketball,beach and pool volleyball,football, tennis (6 courts located @ Grand Palladium PUJ)
Nightly Activities & Entertainment:
A variety of theme nights including guest participation and "Broadway"style shows Live music 5 nights per week at Lobby Bar
Exciting daily planned activities for children aged 4 to 12 years old. Open daily from 9am-5pm. The Kid's Club located at the Palladium Grand Resort & Spa.
Applicable Ages: 4 to 12 years old.
Program Fees: Complimentary.
Babysitting Fee: Available for fee.
Vacations Customer Satisfaction Score
964 past Apple Vacationers would recommend Grand Palladium Palace Resort to their friends and family
We just came back from staying at this hotel for 4 nights.
Hotel room- very average. We changed room 2 times and finally got to our room the 3rd time. The first room we got was on the first floor...
We just came back from staying at this hotel for 4 nights.
Hotel room- very average. We changed room 2 times and finally got to our room the 3rd time. The first room we got was on the first floor, which we specifically request to not put us on 1st floor. After talking with the supervisor, they gave us a room on the 2nd floor, but very far away from the center. When we got there, the hallway had no light, the room was sooo small, dark, and not pleasant at all. So we went back to the reception to have our 1st room, even though we really don't want 1st floor, but that was the better option. We got in to our room, and it was much bigger and brighter. We then went to one of the restaurants to eat dinner bc we were starving by then. When we came back and wanted to use the jacuzzi bathtub, we saw many (about 50) ants around the tub!!!! We were so shocked to see ants in the room and this many! We called the front desk and told them about the incident, of course the staff didn't understand English like other reviewers have said, and transferred to supervisor and he told us to wait in the room. We waited and waited and then call back again 2 times, finally after half hour, they gave us a different room on the 1st floor. That was not what I expected the start of my trip. And They had never apologized.
Food- quality was very very average. Even the a la carte restaurants were very average. The buffet had a lot of options. For breakfast and lunch, there was basically only 1 buffet open. Then dinner, you have to wait for a la carte restaurant or dine in the buffet.
Staff- the staff are friendly and nice. But most of them don't speak much English. Even the staff at the reception desk, they only know certain words that they need to the the customers, such as location of places in the hotel, restaurants etc. I called 3 times to the reception desk and asked for towels and tissue paper, and it never came, until we asked the cleaning lady the next day during housekeeping.
Pool- very nice and big pools.
Beach- hotel located right at the beach, beautiful view, however, there were a lot of seaweed
Fri Dec 19 11:33:24 EST 2014
Good hotel, excellent services and food, beautiful place to be for a vacation. The staff is all very nice and kind and they always have a big smile on their face and it maks me feel home. Special...
Good hotel, excellent services and food, beautiful place to be for a vacation. The staff is all very nice and kind and they always have a big smile on their face and it maks me feel home. Special Kerlyn : )
Wouldn't revisit this resort
Fri Dec 19 05:37:53 EST 2014
In the brochure the rating is 5 star, but it certainly isn't! The staff did not communicate unless we initiated a greeting. Very few seemed to understand English or claimed not to understand...
In the brochure the rating is 5 star, but it certainly isn't! The staff did not communicate unless we initiated a greeting. Very few seemed to understand English or claimed not to understand.
Unlike other resorts we have visited in the Dominican Republic, the hotel was chaotic. Staff in the restaurants were very slow to deliver food; the self-service buffet frequently had problems with lack of crockery and cutlery. Unless you visited the buffet when it opened, food was only warm.
The swimming pools whilst pleasant, were in need of repair many tiles were missing.
We expected to be able to have drinks like Baileys, Cointreau etc, but we were told these drinks were only available to the guests in the royal suites.
We were aware that we could not make reservations in the restaurants, but those staying in the Royal suites had reservations made for them whichI felt was unjustified as they did have designated restaurant for their sole use. The service manager was unhelpful in this matter when I complained on the second day. It was suggested we went to the restaurants at 5.45pm to ensure we were placed on the waiting list for a table. We followed this advise and we didn?t enter the restaurant until 8.30pm! Having been shown to a table no-one suggested we help ourselves to salad; our order was taken and the starter appeared at 9 30, only to find it wasn?t what we had ordered. I made another complaint about this with the Thomson Rep who seemed totally uninterested.
The Thomson rep known as JC, told us there were no 5star hotels in the Dominican Republic and that we had been miss-sold our holiday. He questioned our knowledge as to the star rating and I produced the brochure pages out of the latest brochure and he said it must be out of last years brochure as the hotel was only rated 4 star. he said he would prove it by showing me the online page on his iPad! Of course 5 stars are displayed together with an ?official rating note? stating 5 stars!
The entertainment both during the day and evening was very poor. The entertainments team made no effort what so ever to involve holiday makers.
Whilst our room was OK, the door to the shower did not fit consequently water often splashed into the toilet area.
our anniversary holiday
biggunLondon, London, United Kingdom
Thu Dec 18 07:08:54 EST 2014
this resort is vast but 5 star??? Super room, great food, good a la carte restaurants, good swimming pools but some need maintenence. They also have a superb beach but for us not enough of the staff...
this resort is vast but 5 star??? Super room, great food, good a la carte restaurants, good swimming pools but some need maintenence. They also have a superb beach but for us not enough of the staff could communicate in English, not a 5 star characteristic I think, we heard of some difficulties which some guests experienced. The overall feeling one got was that the staff did their jobs but few showed that they really wanted to do them. The pushy Time Share people are worth steering clear of unless you want to invest in this group of hotels
Waste of money
A TripAdvisor Member,
Wed Dec 17 00:17:07 EST 2014
This hotel is horrible. Management staff need a training on how to resolve issues. We left this hotel with a decision not to return to Punta Cana ever again. Every day, there was a different issue...
This hotel is horrible. Management staff need a training on how to resolve issues. We left this hotel with a decision not to return to Punta Cana ever again. Every day, there was a different issue. AC not working, key not opening. My 2 year old was sick. I tried to get a hold of a doctor. I never got an answer. Just horrible.
comments and opinions on this Ratings and Reviews section of our website
are the views and opinions of TripAdvisor members and Apple
Vacations.passengers. They are providied 'as is' and we accept no
responsibility for any loss, injury, inconvenience or other damage
resulting from this information. You should verify critical information
(for example passports and visas, and customs) with the relevant
authorities, and review our Fair Trade Contract and Things To Know
Before You Go (including our Health and Safety Tips For Travelers)
before you travel.
Recommended for Spa VacationsA classy safari ambiance. Gardens with sprays of bouganvilla, large blooms of hibiscus flowers, towering palms with finger-like fronds. will entrap you in nature's beauty. The Zentropia Palladium Spa + Wellness offers spa services, jacuzzi, sauna, and fitness center.
APPLE RATINGS: Exceptional Standard of Service &
First Class; First
Class; Comfortable; Modest
Superior to other hotels with the same rating; Superior to other hotels with the same rating
Follow us for travel tips & great vacation package deals
Apple Vacations specializes in vacations to top destinations like Cancun, Punta Cana, the Bahamas, Costa Rica, Panama, Hawaii, and many others in the Caribbean and Mexico. Enjoy the convenience of one-stop shopping. Your Apple Vacation includes your flight, hotel, and transfers -- or choose an all-inclusive resort where even your meals, drinks, and more are included -- and all for one, affordable price. Whether you?re looking for a cheap flight or all-inclusive vacation, luxury vacation, family vacation, honeymoon package, last-minute vacation, golf vacation, or group travel deal, make Apple Vacations your first stop. Learn more about the Apple Advantage >