Exceptional Value! Honeymoon: Complimentary gifts in room upon arrival, Free room upgrade subject to availability, and late check-out (restrictions apply). Family: First child 12 and under Stays Free (valid 5/1-10/31/15).
The Grand Palladium Palace Resort Spa & Casino is located on the seashore of famous Bavaro Beach in Punta Cana. Its exotic landscape features a lush palm tree plantation, beautiful tropical plants, and a long beach with fine white sand and pristine turquoise waters. Stroll around exuberant gardens, enjoy special dishes from the diverse cuisine selection of restaurants, relax at the Spa, or try your luck at the on-site casino. Spacious rooms are ideal for enjoying a comfortable and relaxing experience, offering modern facilities, from romantic details for couples to ample two-level suites suitable for families.
Guests can use any of the restaurants and facilities located at the neighboring resorts: Grand Palladium Punta Cana Resort & Spa and Grand Palladium Bávaro Resort & Spa (except those located at The Royal Suites Turquesa by Palladium). The complex features eight delicious a la carte themed restaurants (International, Asian, Tex Mex, Italian, Mediterranean, Spanish, Brazilian, and Japanese cuisine), and six buffet-style restaurants. Guests can also choose from the great selection of drinks available at any of the twelve bars and six beach bars they'll find around the complex.
Grand Palladium Resorts offer a fun-filled agenda of sports and entertainment activities for grown-ups and kids, every day. Non-motorized watersports include windsurfing, kayaks, and catamarans. Practice your favorite beach sports with your family during the day, and don't miss the shows, live music, and games in the theater. Dance the night away at the Sunset Boulevard Nightclub and Disco-drinks are included!
The Baby Club (ages 1-3), the Mini Club (ages 4 -12) and the Black & White Juniors' Club for teenagers are just some of the entertainment options, so kids can interact with children their own age and from other parts of the world. Adults can enjoy the Zentropía Palladium Spa & Wellness, which offers a unique opportunity to unwind and relax with a complete wellness experience (fee). In addition to offering exclusive and personalized services, it also features a gymnasium with modern facilities.
Grand Palladium Palace is located directly on what is considered one of the best stretches of beach in the world famous Bavaro Beach.
Laundry / Dry Cleaning Service
Physician on Call
Number of Pools: 2
Outdoor Pools: 2
One freshwater pool, 1,000 square meters offering a swim-up pool bar and outdoor jacuzzi. Separate area for children. Second pool located in the Royal Suites area.
Built on an expansion of sea front land measuring 100,000 sq meters and set on a private beach of fine white sand. Enjoy beautiful coconut trees, swaying palms, native flowers and lush tropical vegitation.
Exchange privileges Grand Palladium Bavaro and Grand Palladium Punta Cana-11 restaurants and 12 barswith in the Grand Palladium complex.
Beach: Located on Bavaro Beach.
Total Rooms: 504
Year Opened: 1996
JUNIOR SUITE RUN OF HOUSE
Junior suite includes one king bed or two double beds, and a balcony or terrace with a table and two chairs. Room also features an elegant bathroom, a minibar, and much more.
1 King Bed or 2 Double Beds
Other Amenities -
Balcony or Terrace
Spacious suite includes a ground floor and a loft area. The first floor features a lounge area with a sofa bed, complete bathroom, and hydromassage tub. The loft area features a king bed or two double beds. Room also includes a private balcony or terrace.
1 King Bed or 2 Double Beds
Other Amenities -
Balcony or Terrace
Deluxe guestroom includes one king bed or two double beds, and a terrace or balcony with beautiful views of the garden or pool. Room also features a spacious bathroom with a hydromassage bath and separate tub, a minibar, and much more.
1 King Bed or 2 Double Beds
Other Amenities -
Balcony or Terrace
Grand Palladium Palace Resort features 1 meal plan options:
All Meals, Drinks & Tips
There are 3 Restaurants at Grand Palladium Palace Resort:
El Bohio -
Serves continental breakfast (10:00 am to 12 noon), buffet lunch (12:00 noon to 4:00 pm) and snacks (10:00 am to 5:00 pm).
Las Torres -
Buffet restaurant serving breakfast (7am-10am), lunch (11am-3pm) and dinner (7pm-10pm).
Mare Nortrum -
A la carte restaurant specializing in a wide variety of different Medit- erranean entrees. Serves dinner from 7pm-10pm. Dress Code: Men are required to wear a dress shirt and long pants.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Land and water aerobics,table tennis,basketball,beach and pool volleyball,football, tennis (6 courts located @ Grand Palladium PUJ)
Nightly Activities & Entertainment:
A variety of theme nights including guest participation and "Broadway"style shows Live music 5 nights per week at Lobby Bar
Exciting daily planned activities for children aged 4 to 12 years old. Open daily from 9am-5pm. The Kid's Club located at the Palladium Grand Resort & Spa.
Applicable Ages: 4 to 12 years old.
Program Fees: Complimentary.
Babysitting Fee: Available for fee.
Vacations Customer Satisfaction Score
964 past Apple Vacationers would recommend Grand Palladium Palace Resort to their friends and family
I just came back two days ago from The Grand Palladium Palace Resort, Spa & Casino in Punta Cana, Dominican Republic. My stay was from July 24 through July 28 and I must say my time in Paradise was...
I just came back two days ago from The Grand Palladium Palace Resort, Spa & Casino in Punta Cana, Dominican Republic. My stay was from July 24 through July 28 and I must say my time in Paradise was too short! I will start by thanking Mr. Franklin Watley in the guest reservations department for answering my rate inquiry email so quickly and for so patiently answering all my questions. The checking process was quick and I was please to know the checking staff spoke English, Spanish, French, German, and Italian. Many thanks to Rafy in the reception desk for his excellent customer service skills! Upon getting to my room I was delighted to arrive at the magnificent Turquesa Royal Suite. I was greeted by a lovely, intimate and spacious suite with the scent of fresh flowers, a giant and romantic jacuzzi lined with tropical flowers all around and a beautiful 4 post king size bed...The romance and the presentation of my suite invited me to relax, but there was more to be discovered! Like an excited child I parted the curtains to discover a gorgeous flow pool right on your deck! The pool was inviting but I knew there was more to be discovered...Did I mentioned that if you are a Royal Suite guest you have access to a Butler? YES!!! I Truly felt like royalty! The butler makes your dinner reservations, (I highly recommend dinning a la carte every night to maximize your Royal experience.) The French restaurant was my favorite. the food was exquisite and the personalized treatment of the staff, plus the french flair, made me feel as if I was in Paris. On my second night, it was a delight to have delight to share a hibachi table at the Japanese restaurant. The atmosphere was lively, the staff could not cater to us enough and the food and sushi was amazing! The entertainment had a Las Vegas quality. The lights, the music, the MC and the dancers make you feel as if you were in Brazil participating in a sexy night of colorful Carnival. I must mention the beautiful manicure lawns and flowers, the openness of the space and all the different pools and bars. The resort truly has an amazing variety of choices which makes it possible to enjoy either alone or with a fun group as I was. The romance of the resort combined with the serenity of its beautiful beach, the amazing food, and the lively entertainment makes Gran Palladium Palace Resort, Spa & Casino the perfect choice for your getaway. I recommend it 100% for families who want to bring their children to enjoy the beautiful beach, the children's camp, or simply take them to one of the many excursions offered by the Resort. If you decide to bring your girlfriends or guy friends, this is the perfect spot to chill and to laugh and have a great time in one of the many pool bars, music, games, as well as the dance club. For couples looking to get away from it all, this is the perfect choice because of its romantic flair, the beautiful secluded spots that invite you to cuddle and to walk on the beach under a sky full of stars....Whatever the occasion, The Grand Palladium Palace Resort, Spa & Casino will exceed your accommodations expectations. I know you will enjoy it as much as my friends and I did! Gyana Garcia
E C, Miami, Florida
Tue Jul 28 17:41:29 EDT 2015
Based on the pics of the major travel companies, I was looking forward to my trip,7/23/15-7/26/15. Upon entering the room, the door had difficulties opening. The doorman almost pulled his shoulder...
Based on the pics of the major travel companies, I was looking forward to my trip,7/23/15-7/26/15. Upon entering the room, the door had difficulties opening. The doorman almost pulled his shoulder out of place to get it open.Once inside, there's a big tub in the room with double beds, the shower is in a closet, the a/c was set to Alaska and you couldn't adjust it. We used the toilet twice and it became backed up. No one told us that we couldn't flush paper down the toilet. Not even the maintainence man told after he'd unclogged it.
Then as we were exploring the resort on our own because we weren't given a tour,the resort was big and you had to do alot of walking, in the heat and the male workers oogled you like a piece of meat. I felt so violated.
Next came dinner time. The buffet food was horrible! Bland food that was sometime cold. We tried all three buffets and they were bad! Even tried the Italian restaurant that had a chef's name attached to it and i was highly disappionted! The pizza tasted like a frozen pizza and the lobster was over cooked. half of it was too mushy and the other half was tough.
After we complained about our room the second day, the female manager told us we'd get a room and to come back at 3. We do but then the male manager told us that they didn't have a room and to just stay in our terrible room until the next day. The next day came and they switched us to an ocean front room. Sounds good, right? WRONG! The room smelled of cigarette, the mini bar fridge didn't get cold, the a/c didn't get cold, the door stop working and we were stuck out in the hallway briefly. The best thing about the room was the view.
Oh, and the excursion. I specifically asked for an atv escursion and he provided a booklet with such but when we got to the place, we ended up on boogies. Not what I wanted or expected.
Lastly, don't expect to communicate much with the staff. 99% of them only speaks Spanish which sucks for the non spanish speakers.
I am highly disappointed with this trip and I will never visit there again! Book at your own risk!
Aishah F, Atlanta, Georgia
Mon Jul 27 23:16:24 EDT 2015
This was a horrible vacation from the time we opened the door. The room was hot, the stocked mini bar was worthless because it never got cold. We checked in with four people and the room only had 2...
This was a horrible vacation from the time we opened the door. The room was hot, the stocked mini bar was worthless because it never got cold. We checked in with four people and the room only had 2 sets of towels when we called for more we were told we had to wait until tomorrow. The service was bad especially if you were of a darker skin tone. The level or racism was so bad that some white guest whom we did not know felt sorry for us and added is to their party just so that my small children could eat because we were being treated so poorly. I would not suggest this place to anyone of color. The Wifi was horrible it only worked in the lobby, there were no three prong plugs in the room to even plug in my laptop.
Worst Trip EVER
PeachX5, Saint Louis, Missouri
Fri Jul 24 22:08:08 EDT 2015
I'll make this short as possible
We had a group of 30 people. We all traveled from St. Louis MO there together we were all booked together. But when we got there they separated our group. They put...
I'll make this short as possible
We had a group of 30 people. We all traveled from St. Louis MO there together we were all booked together. But when we got there they separated our group. They put all our adults with no children on the adults only (us adults with kids couldn't even walk into the adults only side to see our friends. My husband walked over and they threatened to call security) and they put the us three families with children ON the complete opposite side of the resort.The resort is so large that we spent our entire days trying to find one another just to sit at the pool or the beach together. The food was terrible. The customer service was even worse. Don't expect to get into any of the restaurants. In less you have a "gold bracelet". You'll eat buffet while you're there and it will be disgusting. The resort lost power and water two times in three days.
My only suggestion is to take a good pair of walking shoes or to just not visit this resort at all!!!
Lackluster Service and a Not so Grand hotel....
Katladyunc, Cary, NC
Fri Jul 24 16:21:53 EDT 2015
I have been to other resorts in Punta Cana and this is a property that can use some adjustments in terms of service and just overall hospitality. We traveled as a family with a two-year old child...
I have been to other resorts in Punta Cana and this is a property that can use some adjustments in terms of service and just overall hospitality. We traveled as a family with a two-year old child. When we checked in, I had to request that a baby bed/cot be added to the room with the 2 adults and the child. Christian was helpful in giving us the property overview and showing us all the restaurant options on the map. It is quite a complex complex with 4 properties together (Punta Cana, Bavaro, Palace and the Adult-Only Royal Turquoise Suites).
The rooms were very basic with a big tub in the middle of the room and tiled floors.I learned that the Palace hotel is the oldest of the 4 properties so it is a bit dated from the 90s with a classic look. The rooms were clean and the cleaning staff did a great job everyday refreshing the room. The rooms have fridges with some bottled soda, water and Presidente cerveza. The mattresses were really uncomfortable and not supportive at all. The wifi in the property is a joke because you can't even send a 3k message without it timing out. You might just have to deal without the internet for your time here. The landscaping is quite beautiful with lots of trees and flowers and most people you passed said hola or acknowledged you.
My biggest qualm at this hotel was the lackluster service. When you go to the buffet restaurants (Los Torres or Catedral or even the lunch places called Bohio or Arrecife), the wait staff is just so miserable that you feel like you are inconveniencing them by asking for silverware or even a drink. The tables are never cleared and for someone to come by and ask you what you would like to drink takes an eternity. Some people will say it is the language barrrier but I can just tell the employees are not happy and therefore not taking care of the guests. Every other hotel I have been to in the Dominican had friendly waitstaff that cared about the guests and this place is just miserable. Management here or at the mother company in Spain needs to do a training and take care of the employees because you can tell from my review and other reviews that there is a problem here. If this had been my first trip to the Dominican, I would never come back.
The best buffet restaurant is La Catedral in the Bavaro hotel and the Bavaro has the best lobby with liveliest atmosphere. The lobby in the Palace hotel is dead and the bar staff is rude. We did not play the reservation game where you wait in line for hours and your get the same food at the buffets that is served in the a la carte restaurants. We did dine at the Japanese restaurant and the banging and shouting and yelling is unbearable.
There is a great band that plays in the hotels named La Banda Tropical and they really play all kinds of bachata, merengue and fun tropical music and get people dancing.
All in all it was a nice stay and the beaches are beautiful. There are also many pools to choose from and this place is so huge that you can go anywhere you want. There is a train that goes around and also golf carts. The tricky part is knowing which train to hop on because the elite members get exclusive rides but nothing is really communicated. Check-out was also not very efficient because we did not get our little check-out pieces of paper to hand to the bellman. Our shuttle to the airport was waiting for us until someone from the front desk signed this little paper and then handed it off to the bellman for nothing.
This is not a 5-star hotel at all and I would recommend other chains when looking for a vacation in Punta Cana. Gracias but we won't ever be back.
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Recommended for Spa VacationsA classy safari ambiance. Gardens with sprays of bouganvilla, large blooms of hibiscus flowers, towering palms with finger-like fronds. will entrap you in nature's beauty. The Zentropia Palladium Spa + Wellness offers spa services, jacuzzi, sauna, and fitness center.
APPLE RATINGS: Exceptional Standard of Service &
First Class; First
Class; Comfortable; Modest
Superior to other hotels with the same rating; Superior to other hotels with the same rating
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