Punta Cana

Grand Palladium Palace Resort


Email | Share |
All Inclusive    

2018 Exceptional Value!
Honeymoon: Receive up to a $400 Resort Credit per room (booking dates, travel dates, duration, and usage restrictions may apply), Free room upgrade if available, fruit basket with bottle of champagne, and a 15% discount on massages. Honeymooners to be identified on rooming lists and vouchers.

The Grand Palladium Palace Resort Spa and Casino is located on the seashore of famous Bavaro Beach in Punta Cana. Its exotic landscape features a lush palm tree plantation, beautiful tropical plants, and a long beach with fine white sand and pristine turquoise waters. Stroll around exuberant gardens, enjoy special dishes from the diverse cuisine selection of restaurants, relax at the Spa, or try your luck at the on-site casino. Spacious rooms are ideal for enjoying a comfortable and relaxing experience, offering modern facilities, from romantic details for couples to ample two-level suites suitable for families.

Guests can use any of the restaurants and facilities located at the neighboring resorts: Grand Palladium Punta Cana Resort and Spa and Grand Palladium Bávaro Resort and Spa (except those located at The Royal Suites Turquesa by Palladium). The complex features eight delicious a la carte themed restaurants (International, Asian, Tex Mex, Italian, Mediterranean, Spanish, Brazilian, and Japanese cuisine), and six buffet-style restaurants. Guests can also choose from the great selection of drinks available at any of the twelve bars and six beach bars they'll find around the complex.

Grand Palladium Resorts offer a fun-filled agenda of sports and entertainment activities for grown-ups and kids, every day. Non-motorized watersports include windsurfing, kayaks, and catamarans. Practice your favorite beach sports with your family during the day, and don't miss the shows, live music, and games in the theater. Dance the night away at the Sunset Boulevard Nightclub and Disco-drinks are included!

The Baby Club (ages 1-3), the Mini Club (ages 4 -12) and the Black and White Juniors' Club for teenagers are just some of the entertainment options, so kids can interact with children their own age and from other parts of the world. Adults can enjoy the Zentropía Palladium Spa and Wellness, which offers a unique opportunity to unwind and relax with a complete wellness experience (fee). In addition to offering exclusive and personalized services, it also features a gymnasium with modern facilities.

Find more information about Palladium Hotel Group .

Learn more about Punta Cana.
HOTEL LOCATION
Grand Palladium Palace is located directly on what is considered one of the best stretches of beach in the world famous Bavaro Beach.
Address:
PUNTA CANA


DR
Local Phone: 809-221-8149
Fax: 809-221-0819
Website Address: www.palladiumresorts.com
HOTEL FACILITIES
Boutique Shops
Car Rental
Laundry / Dry Cleaning Service
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
One freshwater pool, 1,000 square meters offering a swim-up pool bar and outdoor jacuzzi. Separate area for children. Second pool located in the Royal Suites area.
Water Sports on Site
Snorkeling: Complimentary
Health Club / Spa
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Built on an expansion of sea front land measuring 100,000 sq meters and set on a private beach of fine white sand. Enjoy beautiful coconut trees, swaying palms, native flowers and lush tropical vegitation. Exchange privileges Grand Palladium Bavaro and Grand Palladium Punta Cana-11 restaurants and 12 barswith in the Grand Palladium complex. Beach: Located on Bavaro Beach.
Total Rooms: 410
Year Opened: 1996 Credit Cards: Visa, Master Card, Diners Club, American Express
ROOM TYPES
JUNIOR SUITE RUN OF HOUSE
Junior suite includes one king bed or two double beds, and a balcony or terrace with a table and two chairs. Room also features an elegant bathroom, a minibar, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Minibar
Refrigerator
Hair Dryer
Telephone
Television
Room Safe
Satellite
LOFT SUITE
Spacious suite includes a ground floor and a loft area. The first floor features a lounge area with a sofa bed, complete bathroom, and hydromassage tub. The loft area features a king bed or two double beds. Room also includes a private balcony or terrace.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Minibar
Refrigerator
Sofa
Hair Dryer
Telephone
Television
Room Safe
Satellite
DELUXE
Deluxe guestroom includes one king bed or two double beds, and a terrace or balcony with beautiful views of the garden or pool. Room also features a spacious bathroom with a hydromassage bath and separate tub, a minibar, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Minibar
Refrigerator
Hair Dryer
Telephone
Television
Room Safe
Satellite
DINING
Grand Palladium Palace Resort features 1 meal plan options:
All Meals, Drinks & Tips
There are 13 Restaurants at Grand Palladium Palace Resort:
Behique - Located poolside Samana, Grand Palladium Punta Cana, offers international and local cuisine, specialty cooking and themed cuisine. Air conditioning. Non smoking. Open for breakfast, lunch and dinner. Can vary depending on the season.
Chef Raffaele - Located on the beach of the Grand Palladium Punta Cana. This restaurant offers specialities from Italian cuisine with a pizza oven and home made fresh pasta. For gentlemen shirts or t-shirts with sleeves, long pants or formal bermuda are required.
La Adelita - Located on the lagoon of Grand Palladium Bavaro. Service offers a la carte dinner with Mexican cuisine specialties. Air conditioning and outside terrace. No smoking. For gentlemen shirts or t-shirts with sleeves, long pants or formal bermuda are required.
La Parilla - Located on the beach in the Grand Palladium Punta Cana. It offers a wide selection of meat imported from the US. Choose your starters from our buffet or a la carte. For gentlemen shirts or t-shirts with sleeves, long pants or formal bermuda are required.
Restaurant Bamboo - Located on the lagoon of the Grand Palladium Bavaro. Offers a la carte dining with specialties of Asian cuisine. Air conditioning. Non smoking. Open for dinner only. Long pants & collared shirts required for gentlemen. Casual elegant dress for the ladies.
Hemingway Bar - Located opposite the Grand Palladium Palace Lobby. Offers a la carte Brazilian cuisine specialties. Air conditioning. Non-smoking. Open for dinner only. Long pants and collared shirts required for gentlemen. Casual elegant dress for the ladies.
Arrecife - Located at the Grand Palladium Bavaro. International buffet and local cuisine, grill, snacks and ice cream. Outdoors. Smoking area available. Open only for lunch. Please do not enter while wearing your swimsuit, wet or barefoot.
Bhogali - Located in the Grand Palladium Palace Resort. Has a fabulous open-air terrace where you can enjoy an exquisite blend of gastronomic sensations in unsurpassable surroundings. Enjoy delicious traditional Indian recipes.
La Catedral - Located at the Grand Palladium Bavaro. International buffet and local cuisine, specialty cooking and themed cuisine. Air conditioned, non smoking. Open only for breakfast and dinner. Gentlemen please wear a shirt or a t-shirt with sleeves.
Sumptuori - Located opposite the Grand Palladium Palace Lobby next to Rodizio restaurant. Offers a la carte dining with Japanese cuisine specialties. Tepanyaki. Non smoking. Open for dinner only. Shirts or t-shirts with sleeves, long pants or formal bermuda required.
Tapeo - Located on the lagoon of Grand Palladium Bavaro. Offers a la carte dining with special cuisine. Air conditioning and outside terrace. No smoking. For gentlemen shirts or t-shirts with sleeves, long pants or formal bermuda are required.
Bohio - Located at the Grand Palladium Palace. International buffet and local cuisine, grill, BBQ, salad bar, snacks and ice cream. Outdoors. Smoking area available. Open only for lunch. Please do not enter while wearing your swimsuit, wet or barefoot.
Las Torres - Located opposite the Grand Palladium Palace Lobby. International buffet and local cuisine, specialty cooking and themed cuisine. Air conditioning. Non smoking. Open only for breakfast and dinner. Gentlemen please wear a shirt or a t-shirt with sleeves.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Land and water aerobics,table tennis,basketball,beach and pool volleyball,football, tennis (6 courts located @ Grand Palladium PUJ)
Nightly Activities & Entertainment:
A variety of theme nights including guest participation and "Broadway"style shows Live music 5 nights per week at Lobby Bar
CHILDREN'S PROGRAMS
Daily activities for children in teen club and kid's club, for kid's club aged 4-12 years old. Open daily from 9:00am-5:00pm.
Applicable Ages: 4 to 12 years old.
Program Fees: Complimentary.

Babysitting Fee: Available for fee.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1081 Recommend
1081 past Apple Vacationers would recommend Grand Palladium Palace Resort to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 7329reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Family vacation
REBECCA R.
Aug 02 2018
While the resort was beautiful, we were not impressed with the service. We had a room with a sofa bed in the loft and was told upon check-in that they would send a maid to make up the bed since it's where our daughter would be sleeping. Our phones didn't work in the hotel room so we had to walk to the front desk 3 additional times to request that someone come make the bed. No one came until about 10:00 that night. We mentioned multiple times that our phones didn't work, we checked in Saturday and it wasn't until Thursday that they were fixed. We had wanted to order room service but couldn't because of the phones. The air conditioning was working in our room but it always felt stuffy and we did not sleep well because we were too warm. The food was good but the service was poor, especially at the buffets. Numerous times we would wait for silverware and there were times we were never given any napkins even after asking. We have been to numerous all inclusive resorts and this is the first resort we have been at where we felt like we were constantly hounded about buying things or excursions and did not appreciate that. The staff was friendly for the most part but they were not in any hurry if you asked for something. Overall the hotel was clean and beautiful, but I'm not sure we would return due to the poor service.
Customer Rating: 

Excellent Resort - highly recommend!
MELISSA D.
Jun 25 2018
Grand Palladium Palace is a fabulous upscale resort - less complexes then the other two resorts on site which means it is quieter. The pools at the resort are wonderful. I can't say enough about William and Jose at the pool bar - they were great. Service overall was incredible. The rooms were nice, well appointed with robes and slippers (a first!). I have been to Punta Cana 6+ times and the Palace was by far the nicest. The food was great and the staff was so friendly. The spa treatment was fabulous and we were able to utilize the spa pool for multiple days with our package. Just incredible. My only recommendation would be to have a the 24 hour food option closer to the Palace resort. It is quite a walk if you want something to eat when the restaurants are not open.
Customer Rating: 

An Excellent All-Inclusive Resort
BENNETT C.
Mar 06 2018
I would definitely return. Everything was of quality: Friendly,efficient staff, beautiful grounds, excellent food at a variety of restaurants.
Customer Rating: 

Grand Palladium Palace
MARY N.
Feb 15 2018
Hotel is way under rated as a red apple. Should be rated at least a 4 gold star resort.
Customer Rating: 

Palladium grand
HOWARD A.
Jan 28 2018
Food was substandard. Guidance as to what was available to us was extremely poor. Had to request refill if water second day. Sliding door in room was next to impossible to operate. A woman could never open it. Hot tub shower was very difficult to get in and out of.
Customer Rating: 

Beach bathrooms
JAMES K.
Nov 20 2017
Need updating
Customer Rating: 

Beautiful Resort Little to no English Spoken
MICHAEL B.
Oct 26 2017
Resort was Beautiful. Be prepared for little to know English being spoken. Front Desk did know English however that was about it. We did manage through the week. BE careful what you eat. Meat is undercooked and not kept hot leaving food contaminated. Flies were not noticeable at first but by day 3 we did notice the flies. We did also see mice running outside the buffet. With all that food, I can understand. DO NOT, I REPEAT, DO NOT, drink the water, not even rinse your toothbrush. They do not treat it. Be careful even if you cut your leg and take shower. Bacteria can enter your body. I was fine all week until the last day. I came down with terrible cramping and uncontrolable bowel movements every 45 minutes for 3 days straight. No sleep and was miserable. Went to Dr. and was placed on strong antiobiotic. They blamed food contamination. Not sure I will go back.
Customer Rating: 

Grand Palladium Palace & Resort
MARK S.
Sep 19 2017
The resort was very clean. I don't have any complaints on the food, but the earlier you get to the buffets, the better. The pools were beautiful & clean. The drinks were great! The room was always clean, the maids were always on top of making sure you had fresh towels. Only recommendation, has to do with how the place was constructed. The showers, Leak everywhere. We had to create a wall of towels around the shower/bath in order to not get our entire room flooded. Also, the doors to the rooms slam, very loudly. Which makes it difficult to sleep past 8am. The beach was also beautiful, I saw reviews before going of people complaining about the sea weed- there was some sea weed. But it's because of the side of the island the resort is located on, and they do try to keep it maintained. The language barrier was frustrating after a couple of days, very few people spoke fluent English. Ordering at the sit-down restaurants and asking specific questions was very difficult. Overall I would recommend this resort; giving it 4/5 stars overall.
Customer Rating: 

Weekend get away
MICHELLE B.
Sep 01 2017
Overall the place was beautiful, food was good.. the only issue I had was I booked for two inbeds, instead I got one king bed and sdifa. Ed that was hard plastic!!!!! Also, it was hard to get help from the staff unless I went back to The front desk, because no one spoke English..... that. Evans frustrating at times... they wise the place was beautiful and I loved it
Customer Rating: 

Couples getaway
ANGELA M.
Jul 21 2017
This was our first experience booking with Apple Vacations and we were very pleased! There were apple representatives to greet us at our departing and arriving airport as well as at our resort to give us details about Punta Cana and excursion options. Grand Palladium was an excellent resort! We went as a couple, but this might be a resort you would pick to go with family or friends. There weren't too many people who were there just as couples. This isn't something that bothered us, but if it is something that would bother you then you may want to look into a different resort. The buffet's offered good quality food and had many different varieties. My boyfriend is very picky and he was very satisfied with the food options. If you want to eat at a restaurant be sure to get there early as they fill up quick! Make reservations for the japanese restaurant the day you arrive at the resort if you plan on eating there. We were disappointed when we were not able to make a reservation because it books up so quick and we had no idea. One complain I have is about the maid service. We wen't out for dinner one night and when we returned to our room at about 9:30 the room to our door was open. There was a maid inside of our room cleaning. To me this was definitely not ok since there was already a maid in our room earlier in the day to clean our room. I was a little thrown off by this. Also a few times in the morning a maid would knock on our door, barely gave us enough time to wake up, and would just walk in. After that we kept the top lock on our door so that wouldn't happen again. The maids should just be more courteous of people's privacy. The hotel staff and bar staff were excellent and very friendly, especially inside the sports bar. This resort is huge, so definitely plan some time to explore the resort and see all the different options they have to offer. We got lucky because our room was very close to one of the many pools as well as the beach. If you are looking for a fun place to stay that offers good food, excellent service, and a lot to do I would recommend staying here!
Customer Rating: 

Hotel
RICKY N.
Jul 05 2017
We had a roll a way bed in our room all week after asking 3 times to have it removed. Three of our four rooms had showers that leaked into the room. Phones that didn't work. Restaraunt reservations weee horrible, it was an all week thing. My husband couldn't wear a tank top to the buffet but I seen a woman in a thong with a see through cover up.
Customer Rating: 

TripAdvisor Traveller Reviews
Very excellence Hotel
Robert S, Berlin, Germany
Mon Aug 13 10:21:07 EDT 2018
Very good room (Loft Suite), Food was also outstanding. The waiters at the bars were very polite and fast with the drinks, in general everybody is very gallant. Best beach at Playa Bavaro! Only the vendors at the beach and inside the hotel were very annoying.

It Stinks
Pondjumper, London, United Kingdom
Sun Aug 12 14:02:48 EDT 2018
Ok firstly let me admit we have been here 3 hours so I will review later in the week. However...arrived and was welcomed nicely and room was OK but a double bed instead of twin beds for me and my nearly 15 yr old son... that’s the upside. Saw the beach form our room and rushed to see it, only to be repelled by the awful stench from the mountain of rotting weeds. The sea is dirty and murky and smells like blocked sewage drains...this smell wafts up to the beach bar and restaurant (how can you eat?). So EVERYONE is crowded around the small shallow pool (trades description issues with the photos of these pools as well as the beaches) and the smell is here too. Frankly it’s about time the holiday companies stopped ripping us off. The main reason for coming here was the clear sea to snorkel in...like bath water I told my son. Huge disappointment so far...what was the point of coming here at the huge cost that could have been better spent elsewhere?

Great
Tiffany P,
Sun Aug 12 07:16:40 EDT 2018
Hotel and food are wonderful. Great first impression as staff were extremely welcoming and lobby is beautiful. Skinny is a crazy delight! Animation team blue Amara greymer deivi. Water is refreshing. Weather is beautiful. Beautiful bathroom in hotel room! Will definitely be coming coming back!

Junior Suite and Experience
Alex V, Roseville
Fri Aug 10 12:15:09 EDT 2018
Punta Cana was overall, a great experience! Staying at the Grand Palladium in the Junior Suite was something I would not only recommend to others, but plan on doing so again myself in the future. The room had a massive bed (seemed larger than a Cal King), a couch, some small tables, a TV, desk for a computer with chair, drawers with large closet, a safe, a large bathroom with two sinks and square shaped toilet, and a large shower with whirlpool bathtub (so nice). The room was always cleaned daily and after leaving a nice tip, they provided SUPER comfortable pillows. The staff at this resort are very friendly and strive to ensure you are accommodated and having a good time. The pool nearby is always vibrant and full of energy, the "People of Palladium" (POP) groups are always so much fun and definitely bring the energy to set the vibe. They are constantly doing activities, dancing, pool parties, beach parties, and competitions while playing upbeat music. There are several pools throughout the resort, and even an adult only pool that is very relaxing. There is a buffet (Behique) that is located next to this pool that serves good food during the breakfast, lunch, and dinner hours. My only knock on the Behique is that the ventilation was struggling while we stayed, and it was very warm and smokey inside. There are so many restaurants to choose from, but my favorite buffet was Las Terras, and my favorite sit down restaurant was Sumptuori (highly recommend trying this, though I believe it was an extra charge with the all-inclusive). The weather was very warm and humid, so I would recommend wearing light clothing and keeping your bathing suit on at all times, because you're going to want to be in or near the pool or ocean water. The ocean was unfortunately full of seaweed during the time of our visit, though I heard this was due to a big storm that had taken place. Despite the seaweed, we found many spots on the beach that were reasonably clear to swim. Also, for other fitness people like myself, the weight rooms were pretty awesome, with many free weight stations and squat racks, machines, and dumbbells that went up 75 lbs. My only knocks on this place were the following: -We would call for water many times, only to never have it delivered. We ended up having to walk over to the front desk and just pick it up there. -The shower is difficult to figure out, there are three knobs with no instruction, one will open the overhead shower, one will open the shower head that can be removed, and one will open the spout for the bath tub. Don't ask me how to operate this, we stayed for 10 days and I still didn't get it down. -If you stay here, I would recommend requesting a room upstairs. It sounded like the people staying above us were having a furniture move party late at night and early in the morning, which made it hard to sleep sometimes. Those knocks are by no means make or break, I would recommend that you strongly consider staying a the Grand Palladium, and while you're there, be sure to try the Mama Juana! Trust me, you'll thank me later.

Horrible Customer Service is non existent
mscynbrown, Gardena, California
Thu Aug 09 16:13:13 EDT 2018
They should remove Casion from the description because there hasn’t been one in over a year. Rooms not ready on time my friend had blood in the sheets after her room was switched because there was a broken door. My room was changed due to door malfunction. The AC was not working properly called everyday until department 3 days in that room. The staff showed up as I was leaving room to check out. Beach dirty seaweed thick on shore. The food is horrible in the buffets and flys all around and on food. Overall horrible place



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe