Cancun

Grand Palladium Kantenah Resort & Spa


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Exceptional Values!
Honeymoon: Gift in room, room upgrade (subject to availability), late check-out (subject to availability). Guest arrival date must follow within 2 month of wedding date.

Located in Riviera Maya's village of Akumal, Grand Palladium Kantenah Resort & Spa is situated within lush tropical gardens along a private white sand beach along the Caribbean Sea. Modern luxurious rooms offer comfort and a variety of views and locations. Relax at the state-of-the-art Spa, experience fine dining and endless cocktails, and snorkel or kayak through the turquoise waters.

Swim in eight freshwater pools and one seawater pool around the complex, and enjoy amenities including umbrellas, sunbeds, and towel service. Two quiet pools are set in lush tropical vegetation, one beside the spa. Enjoy access to nine a la carte restaurants, including Mexican, Mediterranean, Asian, and Brazilian, as well as five buffet restaurants, and 26 bars around the complex.

The children will stay entertained with endless activities available for all ages. The youngest ones will enjoy the Baby Club for ages 1-3, while the Mini Club offers activities and games for ages 4-12. The Black & White Juniors' Club (13+) offers a video games lounge, pool tables, and a weekly disco. While the kids are entertained, parents can relax at the Zentropia Palladium Spa & Wellness Center. In addition to exclusive and personalized services (fee), the spa also features a gymnasium with modern exercise equipment. Stay active with a variety of sports, including volleyball, soccer, basketball, badminton, and archery. Don't miss the shows, live music, karaoke tournaments, and games every night in the theater.

Nature lovers will enjoy the crocodile habitat with an exhibition of their feeding. Grand Palladium Resorts in Riviera Maya have been awarded the certifications EarthCheck Silver, Travelife Gold, MARTI (Mesoamerican Reef Tourism Initiative), and the Kuoni Green Planet for their environmental policies.

Find more information about Palladium Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Located 3 miles from Akumal on Playa Kantenah.
Address: KM 259.5 CARRETERA CHETUMAL-CANCUN

QR

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Local Phone: 011-52-984-87...
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 9

Swim-up Bar
Access to 8 freshwater pools and 1 seawater pool. Free umbrellas, sunbeds, shower, and towel service.
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Additional Charge
Paddle Boats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Aerobics: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This resort offers spacious and luxurious rooms, a full-service state-of the-art spa, magnificent beach, and gourmet dining. All the guests have full use of the resort facilities of the neighboring Palladium resorts, except The Royal Suites Yucatan. Check-in: 3 p.m.
Check-out: 12 p.m.
Total Rooms: 836
Year Opened: 2002 Credit Cards: Visa, Master Card
ROOM TYPES
KANTENAH JUNIOR SUITE FAMILY
Spacious, comfortable suite with two double beds or one king bed. Includes the same facilities as standard rooms, plus a double sofa bed. Ideally located close to the beach and pool areas. Max. occupancy: 5 guests.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
KANTENAH MAYAN SUITE
Ideal for couples, suite includes one king bed, a large balcony or terrace with beautiful garden views, and a living area. Room also features a private exterior Mayan shower, a private entrance, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
KANTENAH JUNIOR SUITE
Spacious, comfortable suite with two double beds or one king bed. Includes the same facilities as standard rooms, plus a double sofa bed. Ideally located close to the beaach and pool areas. Max. occupancy: 4 guests.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
KANTENAH DELUXE ROOM
Includes one king bed or two double beds, and a furnished balcony or terrace with garden views. These rooms are centrally located with easy access to the central building and the restaurant areas. Max. occupancy: 4 guests.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
DINING
There are 14 Restaurants at Grand Palladium Kantenah Resort & Spa:
La Laguna - Buffet located at the Grand Palladium White Sand.
Sumptuori - Japanese a la carte restaurant. Features teppanyaki for a true culinary show. Open for dinner from 5:30 pm - 10:30 pm.
Kabah - Buffet restaurant serving breakfast, lunch, and dinner. Includes a wide variety of dishes, in addition to a salad and dessert bar.
Ribs & More - American a la carte restaurant featuring meats, ribs, hamburgers, and more. Enjoy a variety of wines to pair with your meal. Open for dinner from 5:30 pm - 10:30 pm.
Tikal - Buffet restaurant offering breakfast, lunch, and dinner.
La Adelita - Mexican a la carte restaurant. Open for dinner from 5:30 pm - 10:30 pm.
Bamboo - Asian a la carte restaurant. Open for dinner from 5:30 pm - 10:30 pm.
Mare Nostrum - Mediterranean a la carte restaurant. Open for dinner from 5:30 pm - 10:30 pm.
El Dorado - A la carte steak house. Enjoy premium cuts grilled and served with flavorful side dishes. Open for dinner from 5:30 pm - 10:30 pm.
Punta Emilia - Open air seafood restaurant. Open for dinner from 5:30 pm - 10:30 pm.
El Gran Azul - Buffet restaurant with outdoor dining at Grand Palladium Kantenah and Colonial.
Portofino - Traditional pasta dishes, pizza, and Mediterranean cuisine. Open for dinner from 5:30 pm - 10:30 pm.
La Hacienda - Buffet located at the Grand Palladium Colonial.
Rodizio - Authentic Brazilian Rodizio restaurant. Open for dinner from 5:30 pm - 10:30 pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
A daily program of sports and entertainment are available on the beach and at the pool. Enjoy PlayStation, pool, table tennis, treasure hunts, mini golf, gymnasium.
Nightly Activities & Entertainment:
Shows, live music, karaoke tournaments, and more.
CHILDREN'S PROGRAMS
Baby Club for ages 1-3, "El Ranchito" Mini Club for ages 4-12, and Black & White Junior's Club for ages 13-19
Applicable Ages: 4-12

Children's Facilities
Game Room
Teen Disco
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
151 Recommend
151 past Apple Vacationers would recommend Grand Palladium Kantenah Resort & Spa to their friends and family
TripAdvisor Web Reviews
Based on 5597reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Incredible service impeccable attention to detail and organisationally sound. They know how to treat you! Highly recomm.
Ivan I,
Thu Aug 17 13:41:31 EDT 2017
In a word excellent. Hospitality and service second to none. Exceptional cleanliness. Food choices incredible with a vast array of restaurants. Very child friendly and with excellent kids menus. Beaches and pools to die for.

Amazing Holiday & Friendly Staff!
Tali A,
Mon Aug 14 13:55:39 EDT 2017
This was my first stay at the Grand Palladium Kantenah Resort and I was extremely happy and impressed with the accommodations, the food, and especially the staff! My family and I were traveling with a group of over 20, and the hotel staff did a very good job of accommodating our large party. The rooms were clean, spacious, and well kept. The food was very good with a variety of options to choose from at the buffets and our family particularly enjoyed a very delicious and entertaining meal at the Sushi a la carte. The staff deserves special acknowledgment as they truly contributed to making this holiday so enjoyable. The Chelo's entertainment team were also amazing, namely Axel and Gabriel, and our bartender/ pool server Luis along with restaurant staff like Alfredo provided great service! Overall a very great trip and I would be happy to visit here again!

We returned to this resort and found friends thabove andat we made among the staff, some going back to 2014.
Leslee S,
Mon Aug 14 13:17:08 EDT 2017
My husband and I had an Ambassador suite. Wonderful space..Paul from members lounge went above and beyond to make us happy.Liliana was very helpful. Anselmo and Jesus/ room service were great, Marya & Lucy White Sands bar were great. Jose from housekeeping kept our room AND balcony very clean. Great people include: Ernesto & Leidy Travel Club beach & Ricardo from Security; Benjamin, Martha, Ricardo from Hacienda Buffet. Viridiana restaurant captain; Club & Royal drivers Louis, Israel, Jesus, Eliazar, Daniel & Ali. Dynoe & Miguel from Zentropia Spa. Great service!

Staff was fantastic
lisabelle2017, Calgary, Canada
Sun Aug 13 19:36:42 EDT 2017
Hotel and grounds were beautiful and well maintained. Pool and restaurants were fabulous and made even better by the extremely attentive staff, namely Maria and Alfredo. We also found the Chelo entertainment team to be amazing and they definitely made our stay and our kids stay MUCH more enjoyable. Special thanks and kudos to Gabriel and Axel who went the extra mile to ensure we were all included and enjoying ourselves. We will definitely be looking to book again next year.

Wonderful Resort!
cor917, Calgary, Canada
Sun Aug 13 09:55:50 EDT 2017
This was our first time at the Grand Palladium Kantenah Resort. We found the staff to be very friendly, helpful and accommodating. Even though the resort is a large resort we really didn't need our maps after the first day. You can get around very easily and quite quickly if you take the paths. The buffet was good with variety. The Brazilian a la carte was quite good. Our junior suite was spacious, clean and had comfortable beds. There were always activities to do around the resort. The Chelos entertainment staff was amazing especially Axel and Gabriel who took extra time from their busy schedule to get to know our family. We will definitely be back to this resort!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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