Cancun

Grand Palladium Kantenah Resort & Spa


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2019 Exceptional Values
Honeymoon: Fruit basket with bottle of champagne, 15% off on massages, a $400 resort coupon per room, and room upgrade (subject to availability).

Located in Riviera Maya's village of Akumal, Grand Palladium Kantenah Resort & Spa is situated within lush tropical gardens along a private white sand beach along the Caribbean Sea. Modern luxurious rooms offer comfort and a variety of views and locations. Relax at the state-of-the-art Spa, experience fine dining and endless cocktails, and snorkel or kayak through the turquoise waters.

Enjoy access to five freshwater pools and one kids waterpark around the complex, and enjoy amenities including umbrellas, sunbeds, and towel service. Two quiet pools are set in lush tropical vegetation, one beside the spa. Enjoy access to nine a la carte restaurants, including Mexican, Mediterranean, Asian, and Brazilian, as well as five buffet restaurants, and 26 bars around the complex.

The children will stay entertained with endless activities available for all ages. The youngest ones will enjoy the Baby Club for ages 1-3, while the Mini Club offers activities and games for ages 4-12. The Black & White Juniors' Club (13+) offers a video games lounge, pool tables, and a weekly disco. While the kids are entertained, parents can relax at the Zentropia Palladium Spa & Wellness Center. In addition to exclusive and personalized services (fee), the spa also features a gymnasium with modern exercise equipment. Stay active with a variety of sports, including volleyball, soccer, basketball, badminton, and archery. Don't miss the shows, live music, karaoke tournaments, and games every night in the theater.

Nature lovers will enjoy the crocodile habitat with an exhibition of their feeding. Grand Palladium Resorts in Riviera Maya have been awarded the certifications EarthCheck Silver, Travelife Gold, MARTI (Mesoamerican Reef Tourism Initiative), and the Kuoni Green Planet for their environmental policies.

Find more information about Palladium Hotel Group.

Learn more about Riviera Maya.
HOTEL LOCATION
Located 3 miles from Akumal on Playa Kantenah.
Address: KM 259.5 CARRETERA CHETUMAL-CANCUN

QR

MX
Local Phone: 011-52-984-87...
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 9

Swim-up Bar
Access to 8 freshwater pools and 1 seawater pool. Free umbrellas, sunbeds, shower, and towel service.
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Additional Charge
Paddle Boats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Aerobics: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This resort offers spacious and luxurious rooms, a full-service state-of the-art spa, magnificent beach, and gourmet dining. All the guests have full use of the resort facilities of the neighboring Palladium resorts, except The Royal Suites Yucatan. Check-in: 3:00pm
Check-out: 12:00pm
Total Rooms: 413
Year Opened: 2002 Credit Cards: Visa, Master Card
ROOM TYPES
KANTENAH JUNIOR SUITE
Spacious, comfortable suite with two double beds or one king bed. Includes the same facilities as standard rooms, plus a double sofa bed. Ideally located close to the beaach and pool areas. Max. occupancy: 4 guests.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
KANTENAH DELUXE ROOM
Includes one king bed or two double beds, and a furnished balcony or terrace with garden views. These rooms are centrally located with easy access to the central building and the restaurant areas. Max. occupancy: 4 guests.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
ROMANCE VILLA SUITE
Suites are the ideal accommodation for a relaxing vacation a few meters from the beach or their main pool. They have a comfortable terrace with a hammock and their Mayan outdoor shower.
Other Amenities -
KANTENAH JUNIOR SUITE FAMILY
Spacious, comfortable suite with two double beds or one king bed. Includes the same facilities as standard rooms, plus a double sofa bed. Ideally located close to the beach and pool areas. Max. occupancy: 5 guests.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
KANTENAH MAYAN SUITE
Ideal for couples, suite includes one king bed, a large balcony or terrace with beautiful garden views, and a living area. Room also features a private exterior Mayan shower, a private entrance, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
DINING
There are 11 Restaurants at Grand Palladium Kantenah Resort & Spa:
Tikal - Buffet restaurant offering breakfast, lunch, and dinner.
La Adelita - Mexican a la carte restaurant.
Punta Emilia - Open air seafood restaurant. Open for dinner from 5:30 pm - 10:30 pm.
El Gran Azul - Buffet restaurant with outdoor dining at Grand Palladium Kantenah and Colonial.
Portofino - Traditional pasta dishes, pizza, and Mediterranean cuisine. Open for dinner from 5:30 pm - 10:30 pm.
La Hacienda - Serves breakfast, lunch, and dinner.
Mare Nostrum - Mediterranean a la carte restaurant. Open for dinner from 5:30 pm - 10:30 pm.
Rodizio - Authentic Brazilian Rodizio restaurant. Open for dinner from 5:30 pm - 10:30 pm.
La Laguna - Buffet located at the Grand Palladium White Sand.
El Dorado - A la carte steak house. Enjoy premium cuts grilled and served with flavorful side dishes.
Kabah - Buffet restaurant serving breakfast, lunch, and dinner. Includes a wide variety of dishes, in addition to a salad and dessert bar.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
A daily program of sports and entertainment are available on the beach and at the pool. Enjoy PlayStation, pool, table tennis, treasure hunts, mini golf, gymnasium.
Nightly Activities & Entertainment:
Shows, live music, karaoke tournaments, and more.
CHILDREN'S PROGRAMS
Baby Club for ages 1-3, "El Ranchito" Mini Club for ages 4-12, and Black & White Junior's Club for ages 13-19
Applicable Ages: 4-12

Children's Facilities
Game Room
Teen Disco
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
151 Recommend
151 past Apple Vacationers would recommend Grand Palladium Kantenah Resort & Spa to their friends and family
TripAdvisor Web Reviews
Based on 6600reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Not what we expected in our room
lastingmemory, British Columbia, Canada
Thu Jan 10 17:21:36 EST 2019
We arrived at the Colonial resort 19 Dec 930pm as book there but full so front counter girl Giselle G. put us on a second floor building in the Kantenah Resort. This we did not appreciate as booked 9 months previously and had been 8 years ago in this resort and wanted a 5* up grade but we found our way there again! Why get over booked? We were promised the next day to go to Colonial Resort. Our room was two stories no elevators at this resort at all! We are seniors over 70yrs and after a 12 hr trip did not wish to carry our luggage up these stairs. We could not get hot water just barley warm and difficulty using shower water handle as loose. We went to Kantenah buffet but was just closing and most burners for any hot food no existent. While we were in this room the power went off three times for approx. 10 min. This we remembers previous visit, why? Total power went out four times in two days waiting for other room. This is a problem with this resort power outages, why? Christmas lights, N.Y.s? We did not get hot water also in the am but yes a little hotter. This tourist service of putting someone in another resort because of ?? really should not happen. Stayed packed till 330 next day but not enjoying the grounds or beach yet! Touring this resort in a few days found it very full, no pool seating but families, kids, in water park were having a nice time and clean. The beach was rocky and lots of sea weed but a one man tractor would do a once a while scoop taking also lots of beach sand. Waves yes, water not very clean here tried snorkeling but not clear enough and only just a very few fish.This was our 18th resort and returned and like the Mayan area. Softsand.

Such a great atmosphere and so relaxing.
Karissa S,
Thu Jan 10 04:29:15 EST 2019
Everything about this resort was amazing. 10 out of 10 would go back again. The spa was amazing we did the 80 minute massage and spent the rest of the day swimming in the therapy pools and just relaxing.

Constant solicitation, harassment, attitudes
luvvvvv, Huntsville, Alabama
Tue Jan 08 07:52:31 EST 2019
Sitting on the palladium private beach being constantly harassed and solicited by people trying to sell and take pictures Cannot relax. Started just saying no when they come up. Said no to photographer and he gave me a lecture on being courteous and how I should have told him good morning If you want to be harassed and have people get attitudes and give you lectures when you say no to constant solicitation when your trying to relax on the beach come here

Vacation of a lifetime
David B,
Tue Jan 01 01:06:30 EST 2019
This was truly a delight. From the time we arrived there was someone to take care of our every need. The staff were friendly, helpful and courteous. The resort is immaculately cared for and the beaches are breathtaking. We enjoyed getting to visit all of the restaurants while we were there. You need 10 days!

Great Week!
Mrbeckers11, Brandon, Canada
Mon Dec 31 15:40:28 EST 2018
We stayed at the Kantehah resort from Dec 23th-30th. The GP has so much to do. The highlight for us was the live music and beach parties, as well as the evening shows. The pools were amazing. Our kids loved going to the "warm" pool at the end of the day or if it was a little cooler out. The beach is nice but you have to find the right spots to swim as there are a number of areas that are quite rocky. Before we went we read that seaweed was an issue, but the resort does a pretty good job of cleaning it up daily. It was not an issue for us. The rooms are a bit dated, but they were clean and comfortable. We decided to give a 4 instead of a 5 because the food was slightly above average. The buffet was the same food each night and if you went for a later supper we found at times some dishes were cold. The food at the a la carte restaurants was amazing. Ribs and More, and Portofino were our favourite. If we could do it over again we would skip the buffet each night and go right to the restaurants. We were very pleased with the staff. They all were very professional and accommodating. We has a minor issue with the people in our group not being in the same buildings at check in and they took care of it right away for us. A big shout out to Victor and Alfredo at the swim up bar. These guys were great.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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