Grand Palladium Kantenah Resort & Spa

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All Inclusive    

2018 Exceptional Values
Honeymoon: Fruit basket with bottle of champagne, 15% off on massages, a $400 resort coupon per room, and room upgrade (subject to availability). Guest arrival date must follow within 2 month of wedding date.

Located in Riviera Maya's village of Akumal, Grand Palladium Kantenah Resort & Spa is situated within lush tropical gardens along a private white sand beach along the Caribbean Sea. Modern luxurious rooms offer comfort and a variety of views and locations. Relax at the state-of-the-art Spa, experience fine dining and endless cocktails, and snorkel or kayak through the turquoise waters.

Enjoy access to five freshwater pools and one kids waterpark around the complex, and enjoy amenities including umbrellas, sunbeds, and towel service. Two quiet pools are set in lush tropical vegetation, one beside the spa. Enjoy access to nine a la carte restaurants, including Mexican, Mediterranean, Asian, and Brazilian, as well as five buffet restaurants, and 26 bars around the complex.

The children will stay entertained with endless activities available for all ages. The youngest ones will enjoy the Baby Club for ages 1-3, while the Mini Club offers activities and games for ages 4-12. The Black & White Juniors' Club (13+) offers a video games lounge, pool tables, and a weekly disco. While the kids are entertained, parents can relax at the Zentropia Palladium Spa & Wellness Center. In addition to exclusive and personalized services (fee), the spa also features a gymnasium with modern exercise equipment. Stay active with a variety of sports, including volleyball, soccer, basketball, badminton, and archery. Don't miss the shows, live music, karaoke tournaments, and games every night in the theater.

Nature lovers will enjoy the crocodile habitat with an exhibition of their feeding. Grand Palladium Resorts in Riviera Maya have been awarded the certifications EarthCheck Silver, Travelife Gold, MARTI (Mesoamerican Reef Tourism Initiative), and the Kuoni Green Planet for their environmental policies.

Find more information about Palladium Hotel Group.

Learn more about Riviera Maya.
Located 3 miles from Akumal on Playa Kantenah.


Local Phone: 011-52-984-877-2
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Number of Pools: 9

Swim-up Bar
Access to 8 freshwater pools and 1 seawater pool. Free umbrellas, sunbeds, shower, and towel service.
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Additional Charge
Paddle Boats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Aerobics: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
This resort offers spacious and luxurious rooms, a full-service state-of the-art spa, magnificent beach, and gourmet dining. All the guests have full use of the resort facilities of the neighboring Palladium resorts, except The Royal Suites Yucatan. Check-in: 3:00pm
Check-out: 12:00pm
Total Rooms: 413
Year Opened: 2002 Credit Cards: Visa, Master Card
Spacious, comfortable suite with two double beds or one king bed. Includes the same facilities as standard rooms, plus a double sofa bed. Ideally located close to the beach and pool areas. Max. occupancy: 5 guests.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
Ideal for couples, suite includes one king bed, a large balcony or terrace with beautiful garden views, and a living area. Room also features a private exterior Mayan shower, a private entrance, and more.
1 King Bed Other Amenities -
Air Conditioning
Balcony or Terrace
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
Spacious, comfortable suite with two double beds or one king bed. Includes the same facilities as standard rooms, plus a double sofa bed. Ideally located close to the beaach and pool areas. Max. occupancy: 4 guests.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
Includes one king bed or two double beds, and a furnished balcony or terrace with garden views. These rooms are centrally located with easy access to the central building and the restaurant areas. Max. occupancy: 4 guests.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
There are 11 Restaurants at Grand Palladium Kantenah Resort & Spa:
La Hacienda - Serves breakfast, lunch, and dinner.
Mare Nostrum - Mediterranean a la carte restaurant. Open for dinner from 5:30 pm - 10:30 pm.
Rodizio - Authentic Brazilian Rodizio restaurant. Open for dinner from 5:30 pm - 10:30 pm.
La Laguna - Buffet located at the Grand Palladium White Sand.
El Dorado - A la carte steak house. Enjoy premium cuts grilled and served with flavorful side dishes.
Kabah - Buffet restaurant serving breakfast, lunch, and dinner. Includes a wide variety of dishes, in addition to a salad and dessert bar.
Tikal - Buffet restaurant offering breakfast, lunch, and dinner.
La Adelita - Mexican a la carte restaurant.
Punta Emilia - Open air seafood restaurant. Open for dinner from 5:30 pm - 10:30 pm.
El Gran Azul - Buffet restaurant with outdoor dining at Grand Palladium Kantenah and Colonial.
Portofino - Traditional pasta dishes, pizza, and Mediterranean cuisine. Open for dinner from 5:30 pm - 10:30 pm.
Daily Activities & Entertainment:
A daily program of sports and entertainment are available on the beach and at the pool. Enjoy PlayStation, pool, table tennis, treasure hunts, mini golf, gymnasium.
Nightly Activities & Entertainment:
Shows, live music, karaoke tournaments, and more.
Baby Club for ages 1-3, "El Ranchito" Mini Club for ages 4-12, and Black & White Junior's Club for ages 13-19
Applicable Ages: 4-12

Children's Facilities
Game Room
Teen Disco
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
151 Recommend
151 past Apple Vacationers would recommend Grand Palladium Kantenah Resort & Spa to their friends and family
TripAdvisor Web Reviews
Based on 6038reviews
What to expect

TripAdvisor Traveller Reviews
Excellent resort ... if you are not a smoker!
LukeEarthwalker, Toronto, Canada
Thu Mar 15 13:20:23 EDT 2018
WARNING: If you are a SMOKER, this resort is NOT FOR YOU. A year ago the top brass at Palladium corporate decided to implement very strict rules regarding smoking in the resort. Right now you can only SMOKE AND SIT DOWN OUTDOORS (to enjoy a coffee or a drink) in two spots: the patio outside the Kantenah lobby and the similar patio (called The Plaza) on the Colonial side. You CANNOT smoke at the beach terraces or in the open air buffets or restaurants. Most probably the only resort on this coast with such drastic rules. A suggestion: they should create designated areas for smokers, put tables and chairs near the beach terrace, open air buffet (outside roofed area). That would make those guest who smoke feel less DISCRIMINATED. Having said that, it is a very beautiful resort, well maintained, with clean rooms and excellent service everywhere (bars, restaurants, rooms). Food is good (although a bit repetitive) and comes in a wide variety with good choices for everyone. Staff everywhere is prompt and very helpful. For beach lovers: although the beach is very long, unfortunately about 60% cannot be used because the ocean and even the beach are rocky. Only the northern side of the beach (in the Kantenah area at the very end of the resort) is nice and smooth and sandy. The entertainment is better than other resorts: many live bands and great night shows (at the Colonial theater in the Plaza).

Great for our family
jshane2018, Salt Lake City, Utah
Wed Mar 14 17:53:35 EDT 2018
First time at a resort in Mexico. Was not disappointed. We had read reviews of other resorts where the staff continually had their hands out for tips. This resort was not like that at all. The staff were all very friendly and always helpful. Restaurant choices were very good. We especially liked the buffets available on the beach and at the pool. The resort location was also very good for excursions. More centrally located on the coast with reasonable distances to all destinations. There were a couple of good reefs for snorkeling right from the shore. One day the water was cloudy due to a storm off shore. We will definitely go back.

Excellent Stay and You Have to try the Chic Cabaret Over at TRS
Leslie L, Guelph, Canada
Tue Mar 13 13:49:50 EDT 2018
We traveled to the Riviera Maya and stayed at the Grand Palladium Kantenah Resort and Spa from February 21-28th. There are three resorts plus an adults only resort located within this whole complex. In addition to Kantenah, where we stayed, there is also the GP Colonial Resort and the GP White Sands Resort. Anyone staying in the these three resorts can use the amenities at all of these resorts however, you do not have access to the adult only TRS Yucatan Hotel (unless you purchase tickets for the Chic Cabaret that is over in the TRS area - more about that later). We stayed in a standard deluxe room in Villa 47 as we like the location of the villa. It was a short walk to the Lobby area and not too far to get to the beach as well. There are trains that run throughout all the three resorts so it's easy to get to where you want to go. The room was very nice and kept nice and clean by the housekeeping staff. We don't splurge on fancy rooms as we are hardly ever in the room. This room had everything we needed. The food at the resort was excellent. There are two large buffets that are open for breakfast, lunch and dinner and as well, there is a smaller buffet located over in the White Sands area. There are numerous al la cartes in the three resorts as well and you can go to as many of the al la cartes as you want during your trip. You are not limited to only going three times. Even though you can't make a dinner reservation, if it is busy they do have a pager system in place. Then you can grab a drink while you wait. The staff are wonderful and are very attantive to your needs. We enjoyed the entertainment there and again you can go to any of the three lobbies to enjoy whatever is happening! In particular, we really enjoyed the band Conclasse. They offer a good mix of all kinds of music - Spanish songs, current songs and some 80's tunes as well. They play in the Colonial lobby on Tuesday nights and Saturday nights and they even play on the beach near Las Olas Beach Bar on Sundays during the lunch time Paella on the beach. Check them out if you get a chance! I really want to get to the Chic Cabaret Show that I was writing about earlier. The Chic Cabaret is included for people staying at the adults only area (TRS). If you are staying in the GP Kantenah, Colonial or White Sands you can go to this dinner show but there is a charge. It also gives you a chance to see what the TRS area has to offer (and trust me, it is a really really nice resort). The regular price is $100 USD per person, but currently there is a promotion on for $80 per person. I don't know when this promotion will end, so if you are staying at any of the GP resorts in the near future, you should inquire about this and keep in mind that it does book up quickly. The price includes the pre-show, show and you can stay afterwards and enjoy the TRS area (did I mention premium drinks) until 2 a.m. In my opinion, it's well worth the money! We had a blast! I'll give you a run down of the show and dinner: The evening starts at 7 p.m. with a “pre-show” in the courtyard area of the TRS. While you enjoy drinks and hors d'oeuvres, you can listen to the band. There are also go-go style dancers around, mime-type people dressed up and there even was a mermaid in her bathtub full of martinis! At 8:15 p.m. you can go into the Chic Theatre to get seated and ready for the dinner and show. The dinner was so delicious adn well presented. Even though there are many courses, they are small portions, so don't worry about getting too filled up. The drinks are flowing as well during the show. The non-stop show had singers, dancers and musicians performing right up until 11 p.m. The performers are from all over the world and they are very talented people. There was a bit of something for each age group – some older tunes, 80's tunes and current dance songs! There's not a bad seat in the house and you had to keep your eyes open for performers popping up throughout the audience. I'd go back again because I'm sure there's some things I missed! Once the show is over you can come back out to the courtyard area and enjoy more fancy drinks and the band until 2 a.m. I totally understand that because you are staying in an all inclusive resort, that you may not want to spend extra money while you are there at the resort, but we really loved the show and think it was definitely worth the money. I recommend that you try it if you're staying at any of the three other resorts here. I've attached some photos of the show as well. Sorry I got a bit carried away writing about the Chic Cabaret but we really did enjoy it. Overall we had a great vacation and will definitely recommend the GP Kantenah Resort and Spa to our family and friends.

Grand Palladium - never disappointing!
guidorog, York, Pennsylvania
Sun Mar 11 15:23:39 EDT 2018
We just returned form our 6th time at the GP Colonial. As always - the staff and property are excellent. Many changes since our last trip in 2012, one thing was the same - a fantastic staff! Always helpful, friendly and always smiling! Buffets and alacartes were great, the trade winds kept the seaweed piling up on shore - but the GO staff worked very hard everyday to clear it so people could swim and snorkel. Our whole family had a great time and we will most definitely return for a 7th time!

Beautiful Resort
Erika E,
Thu Mar 08 13:45:17 EST 2018
First time to this resort for my daughter and I (age 7). We just returned on 6 March 2018. We loved it and would go again. Staff is very friendly too. The resort is beautiful, very clean rooms. Swimming with the fish right off the beach was amazing. So many activities to do and excursions near by. My daughter would especially like to thank the ladies in the kids club: Brenda, Arianna, Karen, Valeria. Sorry if we left anyone out. I would recommend Grand Palladium Kantenah, 5 Stars in my book:)

The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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