Puerto Plata

Grand Bahia Principe San Juan


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All Inclusive    

2018 Exceptional Value!
Honeymoon*: Bottle of wine and box of chocolates, bathrobes and slippers in room upon arrival, turndown service, 20% discount on couples spa massage, special room decoration, and surprise gift. (restrictions apply*)

Set on a one-mile private beach that is sheltered by a coral reef, Grand Bahia Principe San Juan boasts a wide range of high-quality restaurants, relaxation in the spa, numerous facilities and personalized customer service. Surrounded by lush tropical vegetation with mangrove swamps, guests will feel lost in nature.

For those wanting to enjoy the beautiful beach, there are numerous beach activities during the day including kayaking and snorkeling. Tennis, volleyball and aerobics are available to keep your heart pumping. The hotel offers small children a pool, a mini club for ages 4-12, and mini golf.

At night, the crowd goes wild at the Bahia Principe Village. The hotel has its own shopping and entertainment center, which is open 24-hours. It includes shops, a disco, a casino, shows, live music and more.

Note: Coupon system applies for dining: Stays of 3 nights receive one a la carte dinner, 4-6 nights receive two a la carte dinners, and 7 nights or more receive three a la carte dinners.

*Proof of marriage required. Must be within 6 months of original wedding date.

Find more information about Bahia Principe Hotels and Resorts.

Learn more about Puerto Plata.
HOTEL LOCATION
This hotel is located at km 18 on the Gaspar Hernández-Río San Juan road, on the north coast of the Dominican Republic, 70 km from Puerto Plata airport (60-minute transfer) and a comfortable distance from towns such as Cabarete, Sosúa and Puerto Plata.
Address:
PUERTO PLATA


DR
Local Phone: 809-226-1590
Fax: 809-226-1991
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Casino Nearby (Pueblo Principe)
Pools
Number of Pools: 4
Outdoor Pools: 4     
There are large lake-type pools (with children's sections, and one where activities are organized), with a large sundeck, sunshades, sunbeds and towel service
Golf: NEARBY
Golf Club Playa Grande - 10 minutes away Golf Packages are only for Guests booking direct at/through the Hotel.Proper golf attire required.
Designed by Robert Trent Jones, Sr., this 370 acre, 18-hole Par 72 course features 10holes stretched along the sea cliffs, overlooking the bay. Proper attire is required.Transfers to Golf Club Playa Grande are complimentary, hours are 7:00 am to 5:00 pm.
Holes: 18
Green Fees: $
Cart Fee: Included
Club Rental Fees: $
Caddy: Mandatory ($)
Tennis
Number of Courts: 4
Outdoor Courts: 4
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Other Sports: Volleyball, soccer.
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Facials: Additional Charge
HOTEL DETAILS
The Bahia Principe consists of beachfront low rise villas surrounded by coconut palms. It covers an area of over 500,000 m2 surrounded by lush tropical vegetation, with 940 air-conditioned rooms. The rooms are between 20 and 150 meters away from the beach Complimentary transfers to the Golf Club Playa Grande. Pueblo Principe, a Dominican-style village, has a life all its own offering restaurants and bars, shopping, plus a disco and a casino. Beach: The resort stands on a private 5-km-long stretch of pristine Caribbean beachfront sheltered by a coral reef. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 508
Year Opened: 1995 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Springbreak policy: Must be 18yrs and have a credit card in case of damages. There is fee for use of the room safe. As of 01/01/18 arrivals, all Grand Principe Hotels & Resorts will include free use of in-room safety deposit boxes for all of their guests.
ROOM TYPES
SUITE
Located in villas close to the beach. Enjoy a private reception with a welcome cocktail. Room includes 2 twin size beds or 1 king. Enjoy 4 dinners per week in a specialty restaurant.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD ROOM
2 twin beds or 1 king bed. Smoking or non-smoking. Terrace or balcony.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Grand Bahia Principe San Juan features 1 meal plan options:
All Meals, Drinks & Tips-Burger restaurant is included. Three dinners per week in the a la carte restaurants.
There are 6 Restaurants at Grand Bahia Principe San Juan:
Takara - A la carte Asian restaurant. Open for dinner.
Dolce Vita - Italian a la carte restaurant. Open for dinner.
Burger Principe - Buffet restaurant and bar open 11 p.m. to 7 a.m.
Brisa - The main buffet restaurant serving international cuisine for breakfast, lunch and dinner.
El Pescador - A la carte restaurant. Reservations are required.
Casita Blanca - Beach buffet restaurant
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daily organized activities for adults and children.
Nightly Activities & Entertainment:
Nightly Entertainment (different show every night), Night tennis.
CHILDREN'S PROGRAMS
The mini-club has fully qualified staff responsible for entertaining children with various recreational and interactive activities to ensure they enjoy their holiday ina healthy and safe way.
Applicable Ages: 4-12 years old.

Children's Facilities
Game Room
Teen Disco
For children, there are mini-shows and a mini-disco.

TripAdvisor Web Reviews
Based on 5116reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Worst trip we've taken
DOUGLAS H.
Jan 24 2018
My wife and I have been all over the world on different trips, this was easily our the worst one we've gone on. Both of us got sick (food poisoning, parasite, bug bite issue, something) a couple days into the trip and are still sick a week later. The food is, at best, awful. Completely unappealing visually and not much better once you taste it. After a couple days, we stuck to bread and water. I shudder to think about eating anything from the buffet again. If we stayed by the pool, we were constantly badgered by staff trying to get us to do some day trips or or one of their timeshare presentations. If we went to the beach, we were harassed by the local venders of the "shopping village" who wouldn't leave us alone, even if we told them we weren't interested. I eventually bought some stupid little statue just to have it in my possession so they'd leave us alone. The wifi there was terrible, so we were forced to buy their "premium" version for $80, which still didn't work very well. The waiters and staff in the buffet areas were about the only thing positive I can say about this trip. They were all very friendly and accomodating and quick to get things for you. Other than that, this trip couldn't have ended fast enough. We arrived late on Sunday afternoon, by Tuesday night we were looking up flights to come home early. I would tell everyone to steer very clear from this place.
Customer Rating: 

Fun in the sun
RASHEARA S.
Jun 06 2017
From the moment walking in the lobby me and my husband was greeted with welcoming smiles. Check in was fast. The room was amazing and the food was delicious. We would recommend and planning on going back very soon
Customer Rating: 

Good Bad and Ugly
EDWARD G.
Mar 22 2017
I was not happy with what I received as a vacation for what I paid for. If you like to share a vacation with 700 to 900 High School students who are drunk obnoxious fowl language and total obnoxious behavior go to the Bahia in march I blame Apple Vacations for not making me aware of what to expect and if they say they did not know well shame on them this trip for the students was arranged by S-Trip they over sold and the hotel overbooked it made my vacation the vacation from hell the resort was just over run and no control by the hotel stall or thr S-trip group some were sent home for there behavior The banged on my door at 2:00 am because they were so drunk they could not find there rooms so Apple you better learn about what you are selling shame on you
Customer Rating: 

I won't go back!
JAMES W.
Oct 27 2016
The hotel allows people to peddle their souvenirs on the beach. This is highly undesirable and annoying! Never again for me.
Customer Rating: 

Great
AURORA A.
Apr 28 2016
The staff and service were great! The only inconvenience was that wifi is not included in all areas of the hotel.
Customer Rating: 

Not perfect...
VITO L.
Apr 17 2016
Nice hotel, nice people, food just ok, excursions too far away, had an excursion cancelled to lack of enough people for bus ride. Total bummer, heard a lot of guests excursions cancelled due to this.
Customer Rating: 

nice resort poor room
JAMES V.
Apr 05 2016
This is a 5 star resort with a 2 star room. Noisy AC and fridge. Room needs serious remodeling. Low water pressure, undrinkable water in the sink, tub had a 6 inch crack in the bottom of it. We booked the vacation not knowing that it was during holy week, which meant that all water sports were unavailable for the last 5 days of our vacation. Apple knew but failed to inform us of that before we booked the vacation or we would not have booked it for that time period. We did a couple of activities off site that required a 3 hour round trip bus ride to participate in. There was not any place to shop near by except for a couple of small stores on the resort grounds. Went to buy more sunscreen. $27 for a tube of sunscreen. The food was good and so was the service. The beach was beautiful although there were no waves as they have created an artificial reef that eliminates them. The reef is made up of a series of 30 foot partially submerged oblong membranes that really detracted from the scenic beauty of the ocean. Too bad. There was free internet service available for 1 hour each day but we had a lot of problems maintaining a connection. The staff tried to help with it but there were times that they couldn't figure out the problem.
Customer Rating: 

VIKTOR G.
Mar 02 2014
Old TV with buggy screen, broken air conditioner...
Customer Rating: 

safety
NANCY R.
Apr 14 2013
beware of costantly slippery floors. It rains frequently and it makes the tile very slippery.They can't put signs everywhere,I feel once and it affected my trip.My husband almost feel and instead wrenched his back.
Customer Rating: 

Excellent
JOSE A.
Apr 04 2013
Couldn't be better
Customer Rating: 

FUN IN THE SUN
BRUCE B.
Mar 15 2013
THE HOTEL WAS EXACTLY WHAT WE WANTED-LOW KEY AND RELAXING. THERE WAS NOT A BIG APPLE PRESENCE BUT THE HOTELBEDS PERSONAL WERE VERY HELPFUL IN PLANNING SIDE TRIPS AND PICKUP CONFERMATIONS. I WILL DEFINETLY RETURN. WE DISLIKED THE ONE ONE STOP IN MIAMI AND WOULD PREFER A NONSTOP NEXT TIME.
Customer Rating: 

TripAdvisor Traveller Reviews
Good Resort Overall - A Review from an easygoing traveller
Neil L, Calgary, Canada
Wed Feb 21 10:39:44 EST 2018
Overall, I'd recommend this resort., This review comes from an easygoing mid-30 Canadian who has traveled a fair bit with family. I was here for a 5 days with my wife. Check in - Check in was good. Fairly quick. We are Gran Bahia Principe Loyalty members, so we got some T-shirts and a small bottle of rum. Overall, check in and front desk staff was good. Room - Rooms are a bit dated, as most reviews point out. Some grout and seals in the shower showing some wear for sure. Overall, the room was a bit (not much) smaller than I'm used in the Caribbean, but I don't spend much time in my room. The balcony was large with lost of space, so that was a bonus. Beach - Beach was as I expected in PP. Darker sand, murky water and very large. I ran on the beach a few days and its over a KM long from end to end. This resort and beach front is wide. Overall, lots of chairs available. I had zero issues with the sand flies, but my wife got tagged a few times. They got so itchy that she needed to go to the gift shop to get hydro-cortisone cream for the itchiness. Pack some bug spray, it may help, it may not. Pool - We stayed near the main pool. There are two other quieter pools about 200M on each side of the main pool. Main pool had an island, water volleyball, pool bar and a "beach entry" on the one side near the kids area that's sectioned off. Overall, pool was about 4.5 feet deep so it was pretty cool, but overall, we spent everyday there laying hear the pool. They had cabana's too, but you had to get there pretty early to save your spot on chairs. If you aren't there by 8 or 9AM, you likely aren't getting a chair near the main pool. That could change depending on the fullness of the resort, but that was our experience. Food - Overall the buffet was good. Because the water in the rooms was not potable, there was a bit of fear that the veggies and lettuce was washed in the local water and could cause some issues, but by the end of our stay, some salads were tried and all was good. Buffet food was sometimes cold, especially at breakfast with eggs and home fries, which can typically cool fast. Overall the food was good, selection was good, they had similar things every night at 75% and the other 25% was a theme night (Dominican, Asian, American, Mexican etc...) We ate at the Italian a la carte and it was very good. I was a bit worried about small portions, but my steak came with two steaks and the "appetizer" buffet had chicken, pork, pasta along with salads. You could be full before you even get your plate. Food at the buffet was probably 4/5 and a la carte was 5/5. Service - A lot of folks raved about the service in other reviews, so I thought it was going to be amazing. Now don't get me wrong, it was very good, but there was a slight letdown on the front. I still feel like everyone did there best and a few tips for good service can go a long way. But I was expecting a little more, overall it was still very good. Nightly Shows - Bahia Principe does a good job here. The host does go from Spanish, to English to French very quickly and sometimes every sentence, so it can get confusing. Couple that it being hard to hear what he is saying with his accent through the speakers. But overall the dancing and shows with the ice breakers are top notch when compared to the 15 other resorts I've been to. Bars - Lots of bars, strong drinks and bartenders are quick. You'll have to ask for a branded drink, otherwise you will typically get their national brand. EX: I saw some people ordering "Smirnoff and orange" rather than a vodka and orange. Overall, I think resort should get a 4/5. I'd say the one star was lost by the food temp and rooms being a bit outdated with some cracks in the floors or permanent mildew in the showers. If I were you, to optimize your experience - chose this hotel based on its strengths (pool, service, bars, and good tasting food) not for its weaknesses (the beach, sand flies, if you can't stand a cold egg in the morning, small rooms or would be concerned with an aging resort). I have stayed at about 15 resorts before and taken about 5 cruises. I prefer cruising for the upscale service and food, but a nice big pool and unlimited drinks is not something cruises can offer for this price. So in my opinion its a trade off. Overall, I like the resort and we are going to be going back to a Bahia Principe in Punta Cana in October with our kids and extended family.

An Unfortunate Experience - MUST READ
PenCrop2018, Santo Domingo, Dominican Republic
Wed Feb 21 07:07:52 EST 2018
I traveled with my family over a long, holiday weekend here in the DR. To give you some context we live here and have been to many resorts and this is the first time I feel compelled to write about our horrible experience to hopefully save ONE OF YOU from staying here. We have the luxury to just drive home, you may be stuck here if you fly in. When we arrived we were told the Suites were overbooked and none were available so they tried to offer us connecting rooms toward the back of the resort. We did look at the rooms but they were dirty and would not be safe for our kids to walk back to after dusk. We were then told they had other rooms, but again more of the same. After an hour we were brought back to check in and miraculously they had one available. We had our suite!! In the morning we found the bathrooms full of little critters because when you look at the doors to the outside they form no seal with any door jam leaving a gap. We went for breakfast and eventually lunch at the buffet because there are really no options at the resort. Try and get a reservation at one of their few restaurants and they will tell you they have nothing until after 9:30 pm. The buffet food is disgusting, it was cold and inedible. When we complained about this and the room they again miraculously found us a 7:30 reservation, and wouldn't you know it the restaurant was half full when we went. Who were they saving all of these tables for??? The bathroom ceiling in our first floor suite had a leak for which the solution was taking down the ceiling in the middle of the day and creating a mess. When I looked at the pipes they were previously fixed with duct tape, seriously. That is about the level of care we found at the resort. We asked to leave early and that is when everyone there turned nasty. David Linciano (MANAGER) constantly lied to us and if you don't know you cannot leave without a slip of paper from the front desk. They withheld that and basically held us hostage in the resort for two hours that morning. I hope you read this and find it helpful. Please don't fall for the low price they have to put on all the websites and Groupon site to get you there, pay a little more and don't waste a vacation. I wish I were making some of this up, but I am not.

Awesome trip & great service.
Caneng, Montreal
Wed Feb 21 05:52:10 EST 2018
My girlfriend and I went for a week..feb 2-9...had a really nice time..great food, very helpful and friendly staff. Eddy in the buffet has the biggest smile in the Dominican :) Darismal & Melissa, who organize events/activities, by the pool, the beach, at night..etc... are fun and engaging, and also have great smiles :) ..loved our trip :) J

Great Time!!
juliorebelo,
Mon Feb 19 10:34:37 EST 2018
Great time!! We stayed at The Grand Bahia Principe San Juan 7 days and it was amazing! The food and drinks were endless. Lots of variety with the food meant that everyone had lots of options. Anderson took care of our family for Breakfast and Lunch, so attentive. Loved him! The entertainment staff made the vacation so much fun!! A big Shout out to Tomas !! He's amazing. If you see him tell him we say Hello! He made sure we all had a great time. The rooms are smaller and dated but clean. The food is great. Lots of entertainment at the pool, the beach is clean, the water isn't Punta Cana clear but it was great just the same. All in all I would highly recommend. One of the best vacations we've had.

Excuse me VIP
eagll, Toronto, Canada
Mon Feb 19 09:47:53 EST 2018
Had a fantastic week February 13/20, 2nd time back and will return 100%. Everything is awesome, staff are the best Thomas was everywhere and kept everyone laughing, Dariel was a great waiter and always took care of us, entertainment was amusing especially with Butterfly (her name in Spanish). Heading home🇨🇦 tomorrow will miss my Dominican family! Music by the pool needs some attention.



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