Puerto Plata

Grand Bahia Principe San Juan


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2018 Exceptional Value!
Honeymoon*: Bottle of wine and box of chocolates, bathrobes and slippers in room upon arrival, turndown service, 20% discount on couples spa massage, special room decoration, and surprise gift. (restrictions apply*)
2019 Exceptional Value!
Honeymoon*: Bottle of sparkling wine, box of chocolates, welcome card, surprise gift, special room decorations, turndown service, 20% discount on spa treatments, and late check-out (based on availability).

Set on a one-mile private beach that is sheltered by a coral reef, Grand Bahia Principe San Juan boasts a wide range of high-quality restaurants, relaxation in the spa, numerous facilities and personalized customer service. Surrounded by lush tropical vegetation with mangrove swamps, guests will feel lost in nature.

For those wanting to enjoy the beautiful beach, there are numerous beach activities during the day including kayaking and snorkeling. Tennis, volleyball and aerobics are available to keep your heart pumping. The hotel offers small children a pool, a mini club for ages 4-12, and mini golf.

At night, the crowd goes wild at the Bahia Principe Village. The hotel has its own shopping and entertainment center, which is open 24-hours. It includes shops, a disco, a casino, shows, live music and more.

Note: Coupon system applies for dining: Stays of 3 nights receive one a la carte dinner, 4-6 nights receive two a la carte dinners, and 7 nights or more receive three a la carte dinners.

*Proof of marriage required. Must be within 6 months of original wedding date.

Find more information about Bahia Principe Hotels and Resorts.

Learn more about Puerto Plata.
HOTEL LOCATION
This hotel is located at km 18 on the Gaspar Hernández-Río San Juan road, on the north coast of the Dominican Republic, 70 km from Puerto Plata airport (60-minute transfer) and a comfortable distance from towns such as Cabarete, Sosúa and Puerto Plata.
Address:
PUERTO PLATA


DR
Local Phone: 809-226-1590
Fax: 809-226-1991
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Casino Nearby (Pueblo Principe)
Pools
Number of Pools: 4
Outdoor Pools: 4     
There are large lake-type pools (with children's sections, and one where activities are organized), with a large sundeck, sunshades, sunbeds and towel service
Golf: NEARBY
Golf Club Playa Grande - 10 minutes away Golf Packages are only for Guests booking direct at/through the Hotel.Proper golf attire required.
Designed by Robert Trent Jones, Sr., this 370 acre, 18-hole Par 72 course features 10holes stretched along the sea cliffs, overlooking the bay. Proper attire is required.Transfers to Golf Club Playa Grande are complimentary, hours are 7:00 am to 5:00 pm.
Holes: 18
Green Fees: $
Cart Fee: Included
Club Rental Fees: $
Caddy: Mandatory ($)
Tennis
Number of Courts: 4
Outdoor Courts: 4
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Other Sports: Volleyball, soccer.
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Facials: Additional Charge
HOTEL DETAILS
The Bahia Principe consists of beachfront low rise villas surrounded by coconut palms. It covers an area of over 500,000 m2 surrounded by lush tropical vegetation, with 940 air-conditioned rooms. The rooms are between 20 and 150 meters away from the beach Complimentary transfers to the Golf Club Playa Grande. Pueblo Principe, a Dominican-style village, has a life all its own offering restaurants and bars, shopping, plus a disco and a casino. Beach: The resort stands on a private 5-km-long stretch of pristine Caribbean beachfront sheltered by a coral reef. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 508
Year Opened: 1995 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Springbreak policy: Must be 18yrs and have a credit card in case of damages. There is fee for use of the room safe. As of 01/01/18 arrivals, all Grand Principe Hotels & Resorts will include free use of in-room safety deposit boxes for all of their guests.
ROOM TYPES
SUITE
Located in villas close to the beach. Enjoy a private reception with a welcome cocktail. Room includes 2 twin size beds or 1 king. Enjoy 4 dinners per week in a specialty restaurant.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD ROOM
2 twin beds or 1 king bed. Smoking or non-smoking. Terrace or balcony.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Grand Bahia Principe San Juan features 1 meal plan options:
All Meals, Drinks & Tips-Burger restaurant is included. Three dinners per week in the a la carte restaurants.
There are 6 Restaurants at Grand Bahia Principe San Juan:
Casita Blanca - Beach buffet restaurant
Takara - A la carte Asian restaurant. Open for dinner.
Dolce Vita - Italian a la carte restaurant. Open for dinner.
Burger Principe - Buffet restaurant and bar open 11 p.m. to 7 a.m.
Brisa - The main buffet restaurant serving international cuisine for breakfast, lunch and dinner.
El Pescador - A la carte restaurant. Reservations are required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daily organized activities for adults and children.
Nightly Activities & Entertainment:
Nightly Entertainment (different show every night), Night tennis.
CHILDREN'S PROGRAMS
The mini-club has fully qualified staff responsible for entertaining children with various recreational and interactive activities to ensure they enjoy their holiday ina healthy and safe way.
Applicable Ages: 4-12 years old.

Children's Facilities
Game Room
Teen Disco
For children, there are mini-shows and a mini-disco.

TripAdvisor Web Reviews
Based on 5323reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Worst trip we've taken
DOUGLAS H.
Jan 24 2018
My wife and I have been all over the world on different trips, this was easily our the worst one we've gone on. Both of us got sick (food poisoning, parasite, bug bite issue, something) a couple days into the trip and are still sick a week later. The food is, at best, awful. Completely unappealing visually and not much better once you taste it. After a couple days, we stuck to bread and water. I shudder to think about eating anything from the buffet again. If we stayed by the pool, we were constantly badgered by staff trying to get us to do some day trips or or one of their timeshare presentations. If we went to the beach, we were harassed by the local venders of the "shopping village" who wouldn't leave us alone, even if we told them we weren't interested. I eventually bought some stupid little statue just to have it in my possession so they'd leave us alone. The wifi there was terrible, so we were forced to buy their "premium" version for $80, which still didn't work very well. The waiters and staff in the buffet areas were about the only thing positive I can say about this trip. They were all very friendly and accomodating and quick to get things for you. Other than that, this trip couldn't have ended fast enough. We arrived late on Sunday afternoon, by Tuesday night we were looking up flights to come home early. I would tell everyone to steer very clear from this place.
Customer Rating: 

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Fun in the sun
RASHEARA S.
Jun 06 2017
From the moment walking in the lobby me and my husband was greeted with welcoming smiles. Check in was fast. The room was amazing and the food was delicious. We would recommend and planning on going back very soon
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Good Bad and Ugly
EDWARD G.
Mar 22 2017
I was not happy with what I received as a vacation for what I paid for. If you like to share a vacation with 700 to 900 High School students who are drunk obnoxious fowl language and total obnoxious behavior go to the Bahia in march I blame Apple Vacations for not making me aware of what to expect and if they say they did not know well shame on them this trip for the students was arranged by S-Trip they over sold and the hotel overbooked it made my vacation the vacation from hell the resort was just over run and no control by the hotel stall or thr S-trip group some were sent home for there behavior The banged on my door at 2:00 am because they were so drunk they could not find there rooms so Apple you better learn about what you are selling shame on you
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I won't go back!
JAMES W.
Oct 27 2016
The hotel allows people to peddle their souvenirs on the beach. This is highly undesirable and annoying! Never again for me.
Customer Rating: 

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Great
AURORA A.
Apr 28 2016
The staff and service were great! The only inconvenience was that wifi is not included in all areas of the hotel.
Customer Rating: 

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Not perfect...
VITO L.
Apr 17 2016
Nice hotel, nice people, food just ok, excursions too far away, had an excursion cancelled to lack of enough people for bus ride. Total bummer, heard a lot of guests excursions cancelled due to this.
Customer Rating: 

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nice resort poor room
JAMES V.
Apr 05 2016
This is a 5 star resort with a 2 star room. Noisy AC and fridge. Room needs serious remodeling. Low water pressure, undrinkable water in the sink, tub had a 6 inch crack in the bottom of it. We booked the vacation not knowing that it was during holy week, which meant that all water sports were unavailable for the last 5 days of our vacation. Apple knew but failed to inform us of that before we booked the vacation or we would not have booked it for that time period. We did a couple of activities off site that required a 3 hour round trip bus ride to participate in. There was not any place to shop near by except for a couple of small stores on the resort grounds. Went to buy more sunscreen. $27 for a tube of sunscreen. The food was good and so was the service. The beach was beautiful although there were no waves as they have created an artificial reef that eliminates them. The reef is made up of a series of 30 foot partially submerged oblong membranes that really detracted from the scenic beauty of the ocean. Too bad. There was free internet service available for 1 hour each day but we had a lot of problems maintaining a connection. The staff tried to help with it but there were times that they couldn't figure out the problem.
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VIKTOR G.
Mar 02 2014
Old TV with buggy screen, broken air conditioner...
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safety
NANCY R.
Apr 14 2013
beware of costantly slippery floors. It rains frequently and it makes the tile very slippery.They can't put signs everywhere,I feel once and it affected my trip.My husband almost feel and instead wrenched his back.
Customer Rating: 

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Excellent
JOSE A.
Apr 04 2013
Couldn't be better
Customer Rating: 

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FUN IN THE SUN
BRUCE B.
Mar 15 2013
THE HOTEL WAS EXACTLY WHAT WE WANTED-LOW KEY AND RELAXING. THERE WAS NOT A BIG APPLE PRESENCE BUT THE HOTELBEDS PERSONAL WERE VERY HELPFUL IN PLANNING SIDE TRIPS AND PICKUP CONFERMATIONS. I WILL DEFINETLY RETURN. WE DISLIKED THE ONE ONE STOP IN MIAMI AND WOULD PREFER A NONSTOP NEXT TIME.
Customer Rating: 

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TripAdvisor Traveller Reviews
Outdated
Trail25528, Greensboro, NC
Sat Nov 17 19:15:56 EST 2018
Resort is extremely outdated. Not enough day or night activities available to keep you entertained. Staff was friendly, food selection was ok, grounds well maintained. Went without water for several days, then given opportunity to move to another room. A lack of hot water after a couple days at the beach or hanging around the pool can make for a bad vacation. Will definitely not be visiting is Bahia Principe location or recommending it to my family or friends.

Better than expected
HeadsUp4u, Des Plaines, Illinois
Tue Nov 13 07:35:01 EST 2018
Long post but hoping to hit some of the areas that I was looking to read about when I looked at reviews! My boyfriend and I went Nov 1-8. Arriving: We flew into Puerto Plata which was a little over an hour drive. The way they drive down there is NUTS but the fun outweighed the scary... not to mention the drive was very cool to see the towns and some beautiful scenery. We went through privilege club so as soon as we arrived we were taken to the lounge. No complaints about check in, it was quick. There was also a little meeting held for explanation of the excursion options, leaving the resort, and any overall questions we had. Room: We had a nice spacious suite (1247). I don't think the floor had been cleaned before we came in because it looked like something had spilled and dried up. Stuff happens, we didn't mind because everything else was very clean. Room was dated decor wise but it's an older resort and beautiful especially for the price. Our showers got hot most of the time but we took a couple cold showers. Vibe: Apparently we went during slow season. There was no one in the pool when we arrived at about 4pm. It made me a little nervous at first. We were warned about it being busy on weekends due to locals coming in. The buffet was busy but we didn't have any issues other than manners/waiting in line didn't seem to be a thing for most of the locals. The club at night was basically all locals and boy do I wish I knew how to speak the language or dance to their music because it looked like a blast! Food: I was SO nervous about this as I love to eat and hadn't read great things. The buffet was repetitive for the most part but that's fine because you find what you like and stick to it. I tried a few things that didn't sound appealing at all and was pleasantly surprised! I read many complaints about cats... I only saw one (far from the buffet) the whole trip. Wouldn't have bothered me if they were every where though. The Asian restaurant Takura looked very nice! The food was ok, nothing super exciting but I was full! The Italian Restaurant Dolce Vita was bad. I'm not a picky eater and I couldn't eat the pizza. Pasta didn't have much flavor. And there was no small buffet for this one to fill up on other stuff so we ended up going to the main buffet after dinner to eat. The Mediterranean restaurant was the best. We were a little confused because sometimes they changed the location around on us. We ate Italian in the Asian, buffet one night was in a different spot, etc. Service: Maybe it's because it was slower but drinks came QUICK. Anywhere we were we had someone come up to us offering drinks pretty fast which made us super happy! Delvy was a privilege club driver and he was THE BEST. So much personality and although there was a language barrier he communicated with us great and always put a smile on our faces. He made sure to come pick us up to say good bye when we left. There were a few staff that I thought continuously looked miserable which was a buzzkill. Overall I was happy with the service and most people were very friendly. Edison at the privilege pool was great, he knew what our drinks were before we asked. He also noticed we were missing one day when we went on an excursion! Rafael at the buffet was attentive and entertaining and we always enjoyed seeing him. We had a highly intoxicated neighbor trying to break down his door one night and when we called for security they arrived quickly! (A very isolated incidence as this was a relaxing vacation, not so much a party atmosphere). Pools/Beach: The water had waves coming in so they had the big whale looking breakers and it was not the nicest looking water but refreshing none the less. Some areas of the beach were nicer than others. There was a tiny bit of seaweed but it didn't bother us. There are a few different pools so we bounced around to each. The main pool was nice when the locals weren't there otherwise it was a little more noisy with kids and hard to get a chair. Bugs: At times when there was no breeze I noticed sand fleas/nats. Not sure what they were but I didn't get bit. My boyfriend got a few bites but we never felt the need to wear bug spray. Entertainment: Probably the worst I have seen unfortunately. Poolside during the day was just awkward. The dancing before shows at night was pretty bad as everyone was off from one another. We saw fire before the circus show which overall both were really good. The Dominican night singer/dancers were eh. Michael Jackson night was packed and that was a great show for the most part. Karaoke night... it would have been nice to have actual entertainment before or after it. They had a tropical party with an awesome show and delicious buffet set up one night. Excursions: We chose Laguna Paradise where you go to a souvenir shop in town, and then Gri Gri Lagoon for a boat ride. I didn't care for the boat as the waves were huge and you drive slow. We then took the bus to 2 different beaches. They were both nice and relaxing. The "lobster lunch" is quite pathetic so don't get your hopes up for that. Some people wanted to make stops to buy things cheaper and they were great about doing that. Our second excursion was the Quads. We ended up taking a buggy and it was amazing! We ended up with a private tour with Esteban. He spoke a decent amount of English so I loved getting to ask questions. If you are into culture I cannot emphasize this excursion enough! We got to stop at a home, shops, and 3 schools! The scenery was beautiful but this isn't a fast and furious type ride, just a means to get you from point A to B. If you go during the week, bring something for the kids weather it be candy or pencils or whatever you want, they love it! I was overall expecting the worst from this resort after reading reviews and although it wasn't as "nice" in various ways as the other Bahia principes we have been to, we thoroughly enjoyed our time and made some awesome people vacationing as well. I know that if we come back we will be looking for Delvy and Edison as they would be a huge part in why we return!

You get what you pay for!
Barbara M,
Tue Nov 13 04:28:32 EST 2018
This place is cheap and there is a reason for that! So as long as you keep that in mind, you'll have a good time. The resort is older and it shows in the rooms and the facilities. The staff is very nice and they do their best to make sure you have a good time, but the food is not great, the drinks are horrible (way too sweet, no matter what you order), the wine is undrinkable, the linens smell, the toilets overflow, no water pressure or hot water, the beach is ok but not super enjoyable due to the fleas, the local vendors bugging you, and the fact that they don't bring you drinks.....and last but not least, the fact that they open it to the locals on the weekends makes it a little more stressful and not as relaxing as it could be.

my last vacation at the bahia principe
vanemiltonkeynes, milton keynes
Sat Nov 10 01:50:23 EST 2018
this was my 14th visit to this hotel but sadly might be my last as the only travel company that went to that part of this beautiful island has stopped going there now, having made so many good friends there and think of them as friends and not just workers they have always made my vacations so special, it was the first time i had gone in October but was so worth it yes it rained some but when the sun was out it was the best place to spend a vacation, the animation team over the years has got smaller but they all work so hard to make sure you have a fun time with some of their crazy games and not just during the day also at night as well working long hours and keeping a smile on their faces all the time, the waiting staff in the main restaurant are for me among the best in the world always have a smile and greet you with it too, some are new but that did not make going in to eat any les enjoyable, i have always found the food that i have eaten to be of a very good quality and a new head chef makes sure it is good and ready to eat, on both Tuesdays they had what i would call a gala dinner with the tables set up in the stage area taking all day to get things right for everyone so you can eat and see the show too and it was done with an outside singer and dancers too, both times the food was just amazing with everything you would want to eat there for you from sushi to barbequed meats, and the desserts like always were to die for set out on little individual trays, as for the bar staff who i have known for many years now are just great making sure the bar area is always clean and tidy for all guests to see, i know at the weekends things can get a bit busy with Dominicans coming in but it did not bother me to much yes they was noisy but for the most part they sated at one side of the pool during the day near the pool bar, as i travel on my own i don't get to use the 3 other restaurants but most that did said they enjoyed what they had to eat, now it has a new upper management team they seem to be trying to do things different and seems to be working, i was chatting round the pool one day when a guest was trying to carry 4 drinks back to his friends when the general manager stopped him and helped to carry some of his drinks for him which was a nice thing for him to do as he passed i said you would make a good waiter he said jokingly do i get a tip for it, it is a pity that us in the UK will not be able to go to this fine hotel now and it is all thanks to TUI pulling the plug on that part of the island, for me i have always found the rooms that i have been in very clean and tidy having a coffee maker in the room was good to so i could sit out on the balcony have a smoke and a coffee first thing in the morning and just watch as the sun started to rise, the grounds even though this is an older hotel always look clean and very tidy yes some leaves do stay on the grass but that can happen anywhere and does not make your vacation there any less happy, saying goodbye to all my friends for the last time was such a sad day having to say it to the ones that work in the afternoon and then again the following morning, having to say goodbye to one very special girl left me with a tear in my eye, so anyone that goes there in the future have a great time and enjoy all that this hotel has to offer, a big thank you to all the staff from the gardeners to the room cleaners and everyone that works there thank you for making every visit a special one and wish you all the very best in the future,

San juan
buckmaster180, Cape Breton Island, Canada
Tue Nov 06 10:04:49 EST 2018
Second time here. As usual it was a great time. Good food great people. Entertainment great. Staff around pool was excellent. Boos usually watered down at other resorts but was good here food was good. Staff tried to change it up. A lot of same stuff each nite but was good. I’m not a fussy eater trip was great. Will go back



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