Puerto Plata

Grand Bahia Principe San Juan


Email | Share |
All Inclusive    

2018 Exceptional Value!
Honeymoon*: Bottle of wine and box of chocolates, bathrobes and slippers in room upon arrival, turndown service, 20% discount on couples spa massage, special room decoration, and surprise gift. (restrictions apply*)

Set on a one-mile private beach that is sheltered by a coral reef, Grand Bahia Principe San Juan boasts a wide range of high-quality restaurants, relaxation in the spa, numerous facilities and personalized customer service. Surrounded by lush tropical vegetation with mangrove swamps, guests will feel lost in nature.

For those wanting to enjoy the beautiful beach, there are numerous beach activities during the day including kayaking and snorkeling. Tennis, volleyball and aerobics are available to keep your heart pumping. The hotel offers small children a pool, a mini club for ages 4-12, and mini golf.

At night, the crowd goes wild at the Bahia Principe Village. The hotel has its own shopping and entertainment center, which is open 24-hours. It includes shops, a disco, a casino, shows, live music and more.

Note: Coupon system applies for dining: Stays of 3 nights receive one a la carte dinner, 4-6 nights receive two a la carte dinners, and 7 nights or more receive three a la carte dinners.

*Proof of marriage required. Must be within 6 months of original wedding date.

Find more information about Bahia Principe Hotels and Resorts.

Learn more about Puerto Plata.
HOTEL LOCATION
This hotel is located at km 18 on the Gaspar Hernndez-Ro San Juan road, on the north coast of the Dominican Republic, 70 km from Puerto Plata airport (60-minute transfer) and a comfortable distance from towns such as Cabarete, Sosa and Puerto Plata.
Address:
PUERTO PLATA


DR
Local Phone: 809-226-1590
Fax: 809-226-1991
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Casino Nearby (Pueblo Principe)
Pools
Number of Pools: 4
Outdoor Pools: 4     
There are large lake-type pools (with children's sections, and one where activities are organized), with a large sundeck, sunshades, sunbeds and towel service
Golf: NEARBY
Golf Club Playa Grande - 10 minutes away Golf Packages are only for Guests booking direct at/through the Hotel.Proper golf attire required.
Designed by Robert Trent Jones, Sr., this 370 acre, 18-hole Par 72 course features 10holes stretched along the sea cliffs, overlooking the bay. Proper attire is required.Transfers to Golf Club Playa Grande are complimentary, hours are 7:00 am to 5:00 pm.
Holes: 18
Green Fees: $
Cart Fee: Included
Club Rental Fees: $
Caddy: Mandatory ($)
Tennis
Number of Courts: 4
Outdoor Courts: 4
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Other Sports: Volleyball, soccer.
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Facials: Additional Charge
HOTEL DETAILS
The Bahia Principe consists of beachfront low rise villas surrounded by coconut palms. It covers an area of over 500,000 m2 surrounded by lush tropical vegetation, with 940 air-conditioned rooms. The rooms are between 20 and 150 meters away from the beach Complimentary transfers to the Golf Club Playa Grande. Pueblo Principe, a Dominican-style village, has a life all its own offering restaurants and bars, shopping, plus a disco and a casino. Beach: The resort stands on a private 5-km-long stretch of pristine Caribbean beachfront sheltered by a coral reef. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 508
Year Opened: 1995 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Springbreak policy: Must be 18yrs and have a credit card in case of damages. There is fee for use of the room safe. As of 01/01/18 arrivals, all Grand Principe Hotels & Resorts will include free use of in-room safety deposit boxes for all of their guests.
ROOM TYPES
SUITE
Located in villas close to the beach. Enjoy a private reception with a welcome cocktail. Room includes 2 twin size beds or 1 king. Enjoy 4 dinners per week in a specialty restaurant.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD ROOM
2 twin beds or 1 king bed. Smoking or non-smoking. Terrace or balcony.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Grand Bahia Principe San Juan features 1 meal plan options:
All Meals, Drinks & Tips-Burger restaurant is included. Three dinners per week in the a la carte restaurants.
There are 6 Restaurants at Grand Bahia Principe San Juan:
Casita Blanca - Beach buffet restaurant
Takara - A la carte Asian restaurant. Open for dinner.
Dolce Vita - Italian a la carte restaurant. Open for dinner.
Burger Principe - Buffet restaurant and bar open 11 p.m. to 7 a.m.
Brisa - The main buffet restaurant serving international cuisine for breakfast, lunch and dinner.
El Pescador - A la carte restaurant. Reservations are required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daily organized activities for adults and children.
Nightly Activities & Entertainment:
Nightly Entertainment (different show every night), Night tennis.
CHILDREN'S PROGRAMS
The mini-club has fully qualified staff responsible for entertaining children with various recreational and interactive activities to ensure they enjoy their holiday ina healthy and safe way.
Applicable Ages: 4-12 years old.

Children's Facilities
Game Room
Teen Disco
For children, there are mini-shows and a mini-disco.

TripAdvisor Web Reviews
Based on 5283reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Worst trip we've taken
DOUGLAS H.
Jan 24 2018
My wife and I have been all over the world on different trips, this was easily our the worst one we've gone on. Both of us got sick (food poisoning, parasite, bug bite issue, something) a couple days into the trip and are still sick a week later. The food is, at best, awful. Completely unappealing visually and not much better once you taste it. After a couple days, we stuck to bread and water. I shudder to think about eating anything from the buffet again. If we stayed by the pool, we were constantly badgered by staff trying to get us to do some day trips or or one of their timeshare presentations. If we went to the beach, we were harassed by the local venders of the "shopping village" who wouldn't leave us alone, even if we told them we weren't interested. I eventually bought some stupid little statue just to have it in my possession so they'd leave us alone. The wifi there was terrible, so we were forced to buy their "premium" version for $80, which still didn't work very well. The waiters and staff in the buffet areas were about the only thing positive I can say about this trip. They were all very friendly and accomodating and quick to get things for you. Other than that, this trip couldn't have ended fast enough. We arrived late on Sunday afternoon, by Tuesday night we were looking up flights to come home early. I would tell everyone to steer very clear from this place.
Customer Rating: 

Fun in the sun
RASHEARA S.
Jun 06 2017
From the moment walking in the lobby me and my husband was greeted with welcoming smiles. Check in was fast. The room was amazing and the food was delicious. We would recommend and planning on going back very soon
Customer Rating: 

Good Bad and Ugly
EDWARD G.
Mar 22 2017
I was not happy with what I received as a vacation for what I paid for. If you like to share a vacation with 700 to 900 High School students who are drunk obnoxious fowl language and total obnoxious behavior go to the Bahia in march I blame Apple Vacations for not making me aware of what to expect and if they say they did not know well shame on them this trip for the students was arranged by S-Trip they over sold and the hotel overbooked it made my vacation the vacation from hell the resort was just over run and no control by the hotel stall or thr S-trip group some were sent home for there behavior The banged on my door at 2:00 am because they were so drunk they could not find there rooms so Apple you better learn about what you are selling shame on you
Customer Rating: 

I won't go back!
JAMES W.
Oct 27 2016
The hotel allows people to peddle their souvenirs on the beach. This is highly undesirable and annoying! Never again for me.
Customer Rating: 

Great
AURORA A.
Apr 28 2016
The staff and service were great! The only inconvenience was that wifi is not included in all areas of the hotel.
Customer Rating: 

Not perfect...
VITO L.
Apr 17 2016
Nice hotel, nice people, food just ok, excursions too far away, had an excursion cancelled to lack of enough people for bus ride. Total bummer, heard a lot of guests excursions cancelled due to this.
Customer Rating: 

nice resort poor room
JAMES V.
Apr 05 2016
This is a 5 star resort with a 2 star room. Noisy AC and fridge. Room needs serious remodeling. Low water pressure, undrinkable water in the sink, tub had a 6 inch crack in the bottom of it. We booked the vacation not knowing that it was during holy week, which meant that all water sports were unavailable for the last 5 days of our vacation. Apple knew but failed to inform us of that before we booked the vacation or we would not have booked it for that time period. We did a couple of activities off site that required a 3 hour round trip bus ride to participate in. There was not any place to shop near by except for a couple of small stores on the resort grounds. Went to buy more sunscreen. $27 for a tube of sunscreen. The food was good and so was the service. The beach was beautiful although there were no waves as they have created an artificial reef that eliminates them. The reef is made up of a series of 30 foot partially submerged oblong membranes that really detracted from the scenic beauty of the ocean. Too bad. There was free internet service available for 1 hour each day but we had a lot of problems maintaining a connection. The staff tried to help with it but there were times that they couldn't figure out the problem.
Customer Rating: 

VIKTOR G.
Mar 02 2014
Old TV with buggy screen, broken air conditioner...
Customer Rating: 

safety
NANCY R.
Apr 14 2013
beware of costantly slippery floors. It rains frequently and it makes the tile very slippery.They can't put signs everywhere,I feel once and it affected my trip.My husband almost feel and instead wrenched his back.
Customer Rating: 

Excellent
JOSE A.
Apr 04 2013
Couldn't be better
Customer Rating: 

FUN IN THE SUN
BRUCE B.
Mar 15 2013
THE HOTEL WAS EXACTLY WHAT WE WANTED-LOW KEY AND RELAXING. THERE WAS NOT A BIG APPLE PRESENCE BUT THE HOTELBEDS PERSONAL WERE VERY HELPFUL IN PLANNING SIDE TRIPS AND PICKUP CONFERMATIONS. I WILL DEFINETLY RETURN. WE DISLIKED THE ONE ONE STOP IN MIAMI AND WOULD PREFER A NONSTOP NEXT TIME.
Customer Rating: 

TripAdvisor Traveller Reviews
Very nice place.
amelnik05, Seattle, Washington
Tue Aug 14 22:04:18 EDT 2018
Me and my wife spent one short week at this resort. Nice place, very friendly stuff, good food. A la carte restaurants are outstanding. During our stay hotel was not overcrowded, we did not wait to be seated at buffets, it was enough room around pools and a beach. Fantastic nature. Warm ocean. If you decide to visit this place, please make sure to do not forget to tip the people who are working hard to make your stay nice and easy.

Grand Bahia San Juan - A Wonderful Surprise!
Mike C,
Tue Aug 14 12:45:18 EDT 2018
We went to Grand Bahia Punta Cana last summer... It was great... We even joined the Privilege Club. This year we came back to DR on our free vacation from The Privilege Club to San Juan. If you are a PC member looking for a quiet vacation, this is perfect. The Privilege area is completely separate from the rest of the resort. And the staff is amazing. If you are looking for a pool party, even if you're not a PC member... The Main Pool is great, lots of stuff happening all the time. There are 4 pools... The Main, one near the aquatic center, a small Oasis style pool by the beach, and the Privilege Pool... All are great a very well kept. Staff in all restaurants are amazing and very friendly with the whole family. The Kids Club facility could use an update, but it's adequate and our kids had a great time there when they went over. There's a lot of grounds for sports, soccer/football, tennis, mini golf, etc. The buffet is being renovated... So the buffets are set up in the Italian and the Japanese restaurants for Breakfast and Lunch... And they use the Japanese restaurant to rotate between the Italian and Asian Al la cart while the Italian Restaurant remains a buffet for dinner. Through all of that we never had any sort of crowding issue, the renovation is being handled wonderfully. The rooms were wonderfully clean with all things working... Had a TV issue, but a simple phone call had that fixed in no time. Room Service takes a while but everything arrived nice and hot and delicious. Not much in the way of mosquitoes, but Sand Fleas on the beach are a small annoyance, although you won't know until later that they got you... Aquatics staff is great, all the Al la Carte meals were excellent... We were at all of them- Orquedea, Dolce Vita, Takara, And La Casita Blanco. All amazing and kids menus are provided at all except La Casita... But, we asked our waiter if they could make a small plate of spaghetti for our picky son, and he happily had it done. The buffet staff also took his pizza orders since he always likes it plain... By the end of the vacation, they were just bringing to him as soon as they saw him. Then there's the whole notion that this place gets taken over by the "Locals" over the weekend. Yes, they have packages for the locals, and a lot of people come in. I was prepared for the worst... But it was a non-issue. The people that came for the weekend or on a day pass were very nice and courteous, they did like that swim up bar, lol... There really is plenty of space to accommodate everyone... Even with the Buffet construction. We actually enjoyed this resort more than the Punta Cana resort and highly recommend it for the quaint family atmosphere, the wonderfully attentive staff, and beautiful beach. One thing to note here, the resort is older and parts of it are very outdated, however, the staff here is working very hard to update and maintain. Most workers are on site for 12-15 hours a day, especially at the Buffet construction (which is barely noticeable). We can't wait to vacation here again!

Will not be going back!!
Tom W, Northampton, United Kingdom
Mon Aug 13 00:47:38 EDT 2018
I’m really gutted to have to write a bad review but this hotel is awful!! I’ve stayed with this chain of hotels a few times! Jamaica and Mexico, were amazing couldn’t fault them at all! Best holidays I’ve been on! But his hotel in San Juan was another story! Firstly we had bed bugs in our room and my girlfriend was really badly bitten her legs feet and arms! We complained about this and they palmed us off saying it was sand fleas! We walked the beach everyday! And didn’t get bit once but every time we woke up she’d have more bites! And I’ve also got photo proof of this problem! As there is bed bug poo on the mattress in the cracks of the bed to! They say they will come and fumigate your room then turn up with a can of ant/mosquito spray! The locals are allowed in on weekends!! What is that all about? We was not informed about this! And it was awful they literally dominated everything and were so rude! So 6 days of our holiday was ruined! Also on TUI it was advertised as quiet peaceful location with a nice atmosphere! It was far from that!! I have more stuff to add to this list but it’s far to much to write! But yea don’t waste your money!! Would not recommend this hotel stay away!! If you’ve booked already but have time to change it do so as soon as possible!!

Will NOT be returning!!!!
englishbird69, bracknell,berkshire
Thu Aug 09 06:12:45 EDT 2018
We love Bahia hotels but I have to say this is the worst we have ever stayed in. First of all we were contacted before the holiday so that we could book all the al a carte restaurants however this was pointless as when we arrived they kept cancelling every restaurant booking. The main buffet was amazing until they decided to close it for the rest of the year to take the roof off (not sure why they chose the most busiest time) because of this you are past from pillar to post as every day the buffet moves. We finally managed to book one restaurant after many arguments, after being excited to go we were informed the was NO children’s menu!!!! So our children had nothing to choose from and as far as a seafood/steak restaurant the only seafood was prawn skewers!!!! The next thing was when we booked they never explained that fri-Monday the locals are allowed on site basically taking every pool chair and being very rowdy. Also they are served by staff above anyone, we waited at the bar only to be ignored as 8 locals one by one pushed in front of us!!! Evening entertainment is dire no one stays as it’s so shocking, last year we went to Mexico and everything was perfect I’m just gutted our only two week holiday of the year was so bad!!! The only good thing about this holiday has been when we left and went into the jeep safari which was amazing

Some details can become annoying
Zisterhood, Montreal, Canada
Tue Aug 07 18:03:07 EDT 2018
I was in an organized trip with my family. When we arrived at the hotel, the service to get a room was very quick. We rapidly realized that some lights were missing around some rooms, so we had to enter our room in the darkness with no lights near the door. Lamps are present, but light bulbs were missing. When we told the issue to the staff at reception desk, they made fun of us, but they still accepted that we change room the following day. In our new room, toilets were not working well, they were not flushing half the time and we sometimes had to pump the mechanism to make it work. Other than that, we realized it would smell like toilets mostly nearby rooms that are situated far from the beach. All these little details that reflect some neglection from management were somewhat annoying. Fortunately, most staff members were professional and friendly (mostly staff from the buffet, snackbar and cleaning ladies), and except some staff at reception desk and some supervisors. There is a lot of variety at the buffet. We particularly enjoyed fresh cooked meat, fresh seafood and the snackbar near the beach. If you like walking on the beach, it is pleasant to do so along the long beach. Overall, we liked the experience at the beach, but there is much room for improvement for this hotel.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe