Puerto Plata

Grand Bahia Principe San Juan

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All Inclusive    

2018 Exceptional Value!
Honeymoon*: Bottle of wine and box of chocolates, bathrobes and slippers in room upon arrival, turndown service, 20% discount on couples spa massage, special room decoration, and surprise gift. (restrictions apply*)

Set on a one-mile private beach that is sheltered by a coral reef, Grand Bahia Principe San Juan boasts a wide range of high-quality restaurants, relaxation in the spa, numerous facilities and personalized customer service. Surrounded by lush tropical vegetation with mangrove swamps, guests will feel lost in nature.

For those wanting to enjoy the beautiful beach, there are numerous beach activities during the day including kayaking and snorkeling. Tennis, volleyball and aerobics are available to keep your heart pumping. The hotel offers small children a pool, a mini club for ages 4-12, and mini golf.

At night, the crowd goes wild at the Bahia Principe Village. The hotel has its own shopping and entertainment center, which is open 24-hours. It includes shops, a disco, a casino, shows, live music and more.

Note: Coupon system applies for dining: Stays of 3 nights receive one a la carte dinner, 4-6 nights receive two a la carte dinners, and 7 nights or more receive three a la carte dinners.

*Proof of marriage required. Must be within 6 months of original wedding date.

Find more information about Bahia Principe Hotels and Resorts.

Learn more about Puerto Plata.
This hotel is located at km 18 on the Gaspar Hernndez-Ro San Juan road, on the north coast of the Dominican Republic, 70 km from Puerto Plata airport (60-minute transfer) and a comfortable distance from towns such as Cabarete, Sosa and Puerto Plata.

Local Phone: 809-226-1590
Fax: 809-226-1991
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Casino Nearby (Pueblo Principe)
Number of Pools: 4
Outdoor Pools: 4     
There are large lake-type pools (with children's sections, and one where activities are organized), with a large sundeck, sunshades, sunbeds and towel service
Golf Club Playa Grande - 10 minutes away Golf Packages are only for Guests booking direct at/through the Hotel.Proper golf attire required.
Designed by Robert Trent Jones, Sr., this 370 acre, 18-hole Par 72 course features 10holes stretched along the sea cliffs, overlooking the bay. Proper attire is required.Transfers to Golf Club Playa Grande are complimentary, hours are 7:00 am to 5:00 pm.
Holes: 18
Green Fees: $
Cart Fee: Included
Club Rental Fees: $
Caddy: Mandatory ($)
Number of Courts: 4
Outdoor Courts: 4
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Other Sports: Volleyball, soccer.
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Facials: Additional Charge
The Bahia Principe consists of beachfront low rise villas surrounded by coconut palms. It covers an area of over 500,000 m2 surrounded by lush tropical vegetation, with 940 air-conditioned rooms. The rooms are between 20 and 150 meters away from the beach Complimentary transfers to the Golf Club Playa Grande. Pueblo Principe, a Dominican-style village, has a life all its own offering restaurants and bars, shopping, plus a disco and a casino. Beach: The resort stands on a private 5-km-long stretch of pristine Caribbean beachfront sheltered by a coral reef. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 508
Year Opened: 1995 Credit Cards: Visa, Master Card, American Express
Springbreak policy: Must be 18yrs and have a credit card in case of damages. There is fee for use of the room safe. As of 01/01/18 arrivals, all Grand Principe Hotels & Resorts will include free use of in-room safety deposit boxes for all of their guests.
Located in villas close to the beach. Enjoy a private reception with a welcome cocktail. Room includes 2 twin size beds or 1 king. Enjoy 4 dinners per week in a specialty restaurant.
Other Amenities -
Air Conditioning
Non-Smoking Available
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
2 twin beds or 1 king bed. Smoking or non-smoking. Terrace or balcony.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Non-Smoking Available
Balcony or Terrace
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
Grand Bahia Principe San Juan features 1 meal plan options:
All Meals, Drinks & Tips-Burger restaurant is included. Three dinners per week in the a la carte restaurants.
There are 6 Restaurants at Grand Bahia Principe San Juan:
Brisa - The main buffet restaurant serving international cuisine for breakfast, lunch and dinner.
El Pescador - A la carte restaurant. Reservations are required.
Casita Blanca - Beach buffet restaurant
Takara - A la carte Asian restaurant. Open for dinner.
Dolce Vita - Italian a la carte restaurant. Open for dinner.
Burger Principe - Buffet restaurant and bar open 11 p.m. to 7 a.m.
Daily Activities & Entertainment:
Daily organized activities for adults and children.
Nightly Activities & Entertainment:
Nightly Entertainment (different show every night), Night tennis.
The mini-club has fully qualified staff responsible for entertaining children with various recreational and interactive activities to ensure they enjoy their holiday ina healthy and safe way.
Applicable Ages: 4-12 years old.

Children's Facilities
Game Room
Teen Disco
For children, there are mini-shows and a mini-disco.

TripAdvisor Web Reviews
Based on 5020reviews
What to expect

Apple Vacations Traveller Reviews
Fun in the sun
Jun 06 2017
From the moment walking in the lobby me and my husband was greeted with welcoming smiles. Check in was fast. The room was amazing and the food was delicious. We would recommend and planning on going back very soon
Customer Rating: 

Good Bad and Ugly
Mar 22 2017
I was not happy with what I received as a vacation for what I paid for. If you like to share a vacation with 700 to 900 High School students who are drunk obnoxious fowl language and total obnoxious behavior go to the Bahia in march I blame Apple Vacations for not making me aware of what to expect and if they say they did not know well shame on them this trip for the students was arranged by S-Trip they over sold and the hotel overbooked it made my vacation the vacation from hell the resort was just over run and no control by the hotel stall or thr S-trip group some were sent home for there behavior The banged on my door at 2:00 am because they were so drunk they could not find there rooms so Apple you better learn about what you are selling shame on you
Customer Rating: 

I won't go back!
Oct 27 2016
The hotel allows people to peddle their souvenirs on the beach. This is highly undesirable and annoying! Never again for me.
Customer Rating: 

Apr 28 2016
The staff and service were great! The only inconvenience was that wifi is not included in all areas of the hotel.
Customer Rating: 

Not perfect...
Apr 17 2016
Nice hotel, nice people, food just ok, excursions too far away, had an excursion cancelled to lack of enough people for bus ride. Total bummer, heard a lot of guests excursions cancelled due to this.
Customer Rating: 

nice resort poor room
Apr 05 2016
This is a 5 star resort with a 2 star room. Noisy AC and fridge. Room needs serious remodeling. Low water pressure, undrinkable water in the sink, tub had a 6 inch crack in the bottom of it. We booked the vacation not knowing that it was during holy week, which meant that all water sports were unavailable for the last 5 days of our vacation. Apple knew but failed to inform us of that before we booked the vacation or we would not have booked it for that time period. We did a couple of activities off site that required a 3 hour round trip bus ride to participate in. There was not any place to shop near by except for a couple of small stores on the resort grounds. Went to buy more sunscreen. $27 for a tube of sunscreen. The food was good and so was the service. The beach was beautiful although there were no waves as they have created an artificial reef that eliminates them. The reef is made up of a series of 30 foot partially submerged oblong membranes that really detracted from the scenic beauty of the ocean. Too bad. There was free internet service available for 1 hour each day but we had a lot of problems maintaining a connection. The staff tried to help with it but there were times that they couldn't figure out the problem.
Customer Rating: 

Mar 02 2014
Old TV with buggy screen, broken air conditioner...
Customer Rating: 

Apr 14 2013
beware of costantly slippery floors. It rains frequently and it makes the tile very slippery.They can't put signs everywhere,I feel once and it affected my trip.My husband almost feel and instead wrenched his back.
Customer Rating: 

Apr 04 2013
Couldn't be better
Customer Rating: 

Mar 15 2013
Customer Rating: 

A Little Dissappointed
Mar 05 2012
The staff was wonderful. We were not happy to see the large black objects in the water which we assumed had something to do with beach errosion.....they affected the color of the water which is a huge part of the experience, in our opinion. If this had been our first travel experience with Apple, it might have been our last. We had to actually hunt down our representative who never showed up for our orientation and then we never saw him again the remainder of our stay. The thing we appreciated about other Apple experiences is that our representative was always present to answer any questions and also give advise. Upon our arrival at the airport, we were taken to an unmarked van, which was a little uncomfortable as there was other vehicles in the parking lot that were clearly marked "Apple Vacation". These were just a few "flukes" but we did enjoy a wonderful vacation despite those issues. We often had to depend on agents from competitors for advise during the week.
Customer Rating: 

TripAdvisor Traveller Reviews
Very disappointing!
meg02harv06, wales
Tue Nov 21 10:47:01 EST 2017
As a Privilege member using my "free" week we arrived me and a friend on Monday. We were transported to our room took 20mins and 3 keys later to finial open the door by Ronnie..... horrendous... Dirty bedding Broken window shutter hanging off Badly stained toilet although seal in tact Broken frame of mirror again hanging off Very dated and no plugs..... Asked to be moved and next room better but still extremely dated and a huge over all needed. Very disappointing as a Privilege member was told it's a free week however I think that they have forgotten the £1000's that I have and should continue to pay in... I will not be back until I know they have 100% refurbed....

Not a great experience I'm afraid......
Jules4701, London, United Kingdom
Sun Nov 19 10:44:11 EST 2017
This review is written as a Member of the Privilege Club also. LOCATION The hotel is located in a remote position. You’re basically staying in the resort unless you make a concerted decision to leave. RECEPTION & CUSTOMER SERVICE The service I’m afraid is very poor. We had to check in at the Privilege lounge. I was asked about our specific requests for room choice which I gave them. I requested twin beds. We were shown to a lovely suite with a large king size bed. This isn’t what I requested. We then had to wait for a new room. When this was allocated, the smoke alarm kept beeping and the plug on the bath didn’t work. I know I’m old fashioned, but I like a bath. After 10 hours of travelling we sat in the privilege lounge for 3 hours to wait for these issues to be resolved. There was a language barrier and I felt that everything was a fight. PRIVILEGE LOUNGES The lounge was ok. Not on par with that of the other branches of the hotels. I felt that I connected with the female staff much better than the male. The women seemed to be able to make more credible decisions to resolve issues. ROOMS The rooms are dated. It transpires that this is one of the first groups of hotels. It definitely needs an overhaul. There is good cupboard space, beds are comfy and room is airy. It’s not brilliant, and I would rate the quality of the rooms as a 3 star. GYM The gym equipment was dated. There is no treadmill.. There is one bike two stepper machines, and free weights. It does the job. RESTAURANT We had a la carte most nights. I read some of the reviews from others here about the locals coming here at the weekend, and initially I thought some of them were quite cruel. Having now visited the hotel and experienced this for myself, I’ve got the say that it was like a feeding frenzy at a zoo at breakfast time. It was truly awful. We got up early just to make sure that we had a decent breakfast Friday to – Sunday as most of the food would run out. BEACH AND POOL Lovely pools here but I spent most of my time on the beach which was lovely. WIFI Wifi is available throughout the whole hotel and was really very good considering it was free. I would‘t come back to his particular hotel.

Mother daughter trip!
Fri Nov 17 23:59:38 EST 2017
My daughter and I went for girls trip hotel was amazing,very clean beautiful hotel.Staff was absolutely wonderful,we would like to say thank you to a few Waldy,Tonya and Maria and everyone else that made our trip very memorable. Very relaxing atmosphere, we met alot of wondering people from all or the world. Definitely will be back. Paridise Island and snorkling was breathtaking.

Beautiful Beach and Relaxing Vacation
Deborah12323, Toronto, Canada
Mon Nov 13 01:16:38 EST 2017
My Mom, daughter and I visited this resort from Nov 4-11 2017. We arrived in Puerta Plata airport and my husband had arranged for transportation from a service DSSR) on trip advisor as it had great reviews and was $30 less than Privilege Club rate. They had free wifi and provided a great service. It took us around an hour and 20 minutes to reach the resort. When we arrived at the resort, we were taken right away to the far end of the resort for Privilege Club check in. We were there on a certificate. Make sure if you are too, bring it to present (we did). The staff were very friendly and we were brought to our room that was very close to that end of the beach. We had two rooms and were given them side by side on the main floor as we had requested. We purchased the high speed wifi for the week (which enabled 4 devices). It works very well throughout the resort except near the Privilege Club section of the resort. In addition, our rooms had no hot water. This wasn’t a problem, the resort was able to move us. We were really happy with the new location. It was closer to the main lobby, had hot water and we could get wifi in our room. My grandparents are in their 90s and my husband was at home so we wanted to be able to stay connected while in our rooms. Our room numbers were 1405 and 1407. Perfect location. Reviewers do talk about the large number of locals on the weekends. As the resort is pretty empty during the week, I can see why management opens it up to locals on the weekend. They offer $200 for the weekend for families. As a result there are lots of them. I really liked the diversity and energy that the locals brought to the resort. Other reviews talk about the outshines in lines and at the buffet on the weekends. There is a little of that but I noticed that staff address it directly and there is a security guard in the dining room. That behaviour could happen anywhere. I have been to Europe and it is the very same thing. The resort is huge and we were able to take carts to get around. No problems getting carts. I did notice that the same trolly service isn’t as frequent here as other Bahia locations and there are no benches or stops to wait at for trollies. The beach was great. It is very long and great for swimming. My mother is elderly and had no issues with getting into the ocean. The sandbags that stop the waves is wonderful I also liked that the water was deeper than other Bahia resorts as the sand bags are often much closer. Yes he sand is brown. That’s what we have in Canada so we are used to it. The water was warm and delightful. Awesome sand bottom and no issues with coral for walking. I brought snorkelling gear. No coral so not much to see. We spent all of our time at the Privilege Club area of the beach so can’t speak to the pools or other areas. No problem getting lounge chairs so no need to save them. If you wanted a cabana, getting up early is this only way. People have mentioned sand fleas. There were lots of them. Maybe it’s seasonal. We got just a few bites but others were covered. We changed our towels before we brought them to the room each night and showered off at the beach. I’m not sure if this made a difference but we didn’t have as many bites as others. The food. At the buffet it was always fresh. It was monotonous after the week but that would be anywhere. There was something for everyone at the buffet. We ate at the Japanese. It wasn’t great. The Italian was pretty good and while we didn’t go to the Mediterranean one, we heard that it’s the best. The service in both the main buffet and snack bars were excellent. We used the spa for services. Massages and facials. It was awesome! My daughter and I got our services side by side on the beach. It was very relaxing. Would we go back? I think so. The service is excellent and the beach is great.

Who gave this place 4 stars?! I wanna know
mrsripp1, Brooklyn, New York
Wed Nov 08 11:53:04 EST 2017
Soooo I chose Bahia principe because it was last minute and it was my birthday so I came here. Check in was smooth with Donald at the front desk, he was nice and charming. Always greeting you with a smile. I have a list of people who really made my trip here great and I will mention them at the end. First off, THE WIFI is non existent. It’s 14.90 per day and 60.00 for the week and it goes in and out. You can only get WiFi in the lobby and that part sucks because you would be in the lobby all day, basically not even needing a room. I was taken in a cart to my room. When I got to my room, checking everything out.. just on the first day alone, I had a few complaints. When I got in the room, checked the toilet and it was wrapped nicely with the Bahia principe paper around it so that let me know “it was cleaned”... ummm yea right... I lift up the toilet cover and there’s tissue all in the toilet floating around. I flush it and the toilet doesn’t flush. I call front desk to try to resolve the issue. I called at least 3 times. Yamaris, who works at the front, GREAT Person, moved me to another room, got to that room and there was no hot water. Robert, from the front also, came to the room with me along with the maintenance guy to try to resolve the problem and told me he wasn’t leaving til it was fixed. It was fixed and I did stay the night in that room however being that I traveled alone I had requested not to be in a room at the back so I was moved again. The next room was perfect. On the 2nd day in this room tho, I woke up to no water AT ALL. Told the front desk, they fixed the water in the shower but I had no water in the sink. I’m not one to keep complaining however I do want what I’m paying for. I want the basics at least. The entertainment at night was good. They had diff shows. The alcohol they serve is ok. You can tell the hotel is outdated. On my third day there I was approached my one of the guys selling memberships for the privilege club there. I only did it for the free WiFi for the week. The resort is child friendly being that it has play areas and such but I wouldn’t bring my kids here. People smoke all over the place with no consideration. The things I would say that the hotel needs to do is UPGRADE. Make some MAJOR renovations and not only to the privilege club. Get better WiFi. Your customers advertise your place at this point, it’s nothing to brag about. The food was ok even tho it gave me bouts of diarrhea. I did have a massage while there, marisol was great. The place is ok but it’s not worth 4 or 5 stars at all. I would give it 2.5 or 3. Give more English channels on the tv and get more bilingual staff. Not everyone speaks Spanish and it’s so frustrating trying to listen to the nightly shows at the resort and they only speak in Spanish. Cater to everyone. Great helpful front desk staff included: Donald, YAMARIS and frailyn. Frailyn And yamaris was my favorite. Cart drivers: JOAN!!! Pronounced jo-han! He’s funny, always smiling, so nice and down to earth. Loves his job and you can tell that he’s a hard worker and he has great conversation. He deserves a raise. Dining area: Jhonathan is excellent. Loved him. So sweet and the female hostess was as well. Always smiling. For the most part everyone at the hotel except for 1 person who worked late night at the front desk was very rude. Any question that you asked him, his answer was IDK. Very rude. Other than that, everyone was nice and the hotel was ok but I had too many little issues that should’ve been fixed beforehand to come back. Thanks for the hospitality though.

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