Samana

Grand Bahia Principe El Portillo


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All Inclusive    

2018 Exceptional Value!
Honeymoon*: Bottle of wine and box of chocolates, bathrobes and slippers in room upon arrival, turndown service, 20% discount on couples spa massage, special room decoration, and surprise gift. (restrictions apply*)

Surrounded by spectacular nature and set on one of the best beaches in the Dominican Republic, Grand Bahia Principe El Portillo is a charming colonial-style resort. This family-friendly resort looks out over a sugary white sand beach dotted with coconut trees, leading to the endless turquoise sea.

A perfect choice for families, the hotel organizes shows and activities that are perfect for kids. Children will find endless excitement at the Bahia Scouts Water Park and kids' club. Activities include everything from eco-adventures and exploration to mini-Olympics and beach activities. The resort also offers a mini-disco for children and babysitting service (fee) so parents can relax worry-free.

For a little relaxing getaway, adults can spend time in Baha Spa, savoring relaxing treatments, rejuvenating massages, and a variety of beauty services. For the more active, a wide array of beach activities are available, including windsurfing, kayaking, snorkeling, or a scuba diving lesson in the pool! Take it down a notch in the two sparkling pools and outdoor beachfront Jacuzzi. Once the sun sets, a variety of evening activities are available, including nightly shows and the Bachata discotheque at Bahia Principe Village!

Accommodations are comfortable and provide everything needed for a wonderful stay, from Junior Suites to Family Suites for up to eight guests.

*Proof of marriage required. Must be within 6 months of original wedding date.

Find more information about Bahia Principe Hotels and Resorts.

Learn more about Samana.
HOTEL LOCATION
Grand Bahia Principe El Portillo is located thirty minutes from the new Samana Airport.
Address: PO BOX 646 LAS TERRENAS
SAMANA


DR
Local Phone: 809-240-6100
Fax: 809-240-6104
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 1
Outdoor Pools: 1     
Outdoor pool with children's area. Jacuzzi with a large sunbathing terrace and gardens with beach umbrellas and recliners. Bahia Scouts Water Park available with full line of children activities including eco-adventures, exploration, mini-Olympics.
Golf: NEARBY
Playa Grande Golf Course designed by Robert Trent Jones is 2 hours away.
Holes: 18
Tennis
Number of Courts: 1
Outdoor Courts: 1
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Grand Bahia Principe El Portillo features four restaurants, three bars (Lobby Bar, Pool Bar & Snack Bar), spa (fee), gym, tennis courts, kids' club, and kids' waterpark. Beach: Check-in: 3 p.m.
Check-out: 12 p.m.
Total Rooms: 558
Year Opened: 2006 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
All restaurants are non-smoking. 3 dinners in a la carte restaurants per week of stay, reservations required. There is fee for use of the room safe. As of 01/01/18 arrivals, all Grand Principe Hotels & Resorts iclude free use of in-room safety depositbox
ROOM TYPES
FAMILY JUNIOR SUITE
Special amenities pack upon arrival, welcome basket with sweets, welcome kit with t-shirt and cap, kids' bathrobe and slippers, standard adult minibar plus 2 juices, 2 milkshakes, and 2 cartons of milk. Up to 4 guests.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony or terrace.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
FAMILY MASTER SUITE
Special amenities pack upon arrival, welcome basket with sweets, welcome kit with t-shirt and cap, kids' bathrobe and slippers, standard adult minibar plus upgraded kids' minibar. Up to 8 guests.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUPERIOR SUITE
Guestroom includes one king bed or two double bed, a fully-equipped bathroom with a hydromassage tub, and a private balcony or terrace. Room also features a stocked minibar, a sitting area with a sofa bed, and more.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD
Equipped with luxurious amenities. 2 full size beds or 1 king bed. Hydromassage tub and shower. The maxiumum occupancy for this room is 3 guests - 2 adults and 1 child.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
There is fee for use of the room safe.
DINING
Grand Bahia Principe El Portillo features 1 meal plan options:
All Inclusive
There are 5 Restaurants at Grand Bahia Principe El Portillo:
Las Dalias - Air conditioned buffet restaurant serving international cuisine.
Burger Principe - A la carte restaurant located in Pueblo Principe. Open from 11 p.m. to 7 a.m.
El Pescador - Air conditioned a la carte seafood restaurant. This is a non-smoking restaurant. Reservations required.
Orquidea - la carte restaurant where guests can enjoy experimental cuisine and modernist design.
Portofino Restaurant - la carte Restaurant with specialities of traditional Italian cuisine.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
One free hour: Windsurf, Catamaran, Kayaks, Boogie Boards, Snorkeling, kids' waterpark, kids' entertainment zone, bicycles. New chill out relaxation area on the beach, to enjoy the sun and the fantastic views of the magnificent Portillo beach with t
Nightly Activities & Entertainment:
International entertainment program for adults and children. Live music and a large variety of shows.
CHILDREN'S PROGRAMS
Bahia Scouts Waterpark. Children's Bahia Scouts program includes children's pool, Mini Club with daytime activities, evening mini-disco and babysitting service (additional charge).
Applicable Ages: 3-11

Children's Facilities
PlayGround
Teen Disco
Children's Pool
Babysitting Fee: Fee required
Advance Notice for Babysitting: 24 hours

TripAdvisor Web Reviews
Based on 6210reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
safe
BETZI D.
Nov 15 2017
I just do not know why we have to pay for a key to the safe box, when in puj that is free, that was a little annoyed.
Customer Rating: 

EUGENE L.
Dec 09 2015
almost nobody speaks English
Customer Rating: 

Nothing less than I expected!
KETURAH M.
Nov 03 2014
Myself and my partner were extremely pleased with the accomodations at this hotel and through Apple vacations. I would recommend to anyone who will listen and wants to have an enjoyable stay in Samana!
Customer Rating: 

Outstanding services; friendly staff
NAZREEN A.
Sep 02 2014
The staff go out of their way to ensure you are having a great time. We were a large group and we all had a great time. Would definitely recommend this hotel to anyone. We felt relaxed and safe to walk around the grounds; when you feel like walking, there are shuttle to take you; the animation team is excellent in keeping guest involved in the activities.
Customer Rating: 

First Dominican Trip
BRIAN S.
Aug 27 2014
Great trip overall! Our Apple representative was wonderful with a great sense of humor! The customer service was excellent and I felt like I was in paradise. It was exactly what my new husband and I needed after our wedding.
Customer Rating: 

Fantastic beach and very nice resort
CAROL K.
Jan 29 2014
This is our second visit to the Gran Bahia Principe El Portillo and we will definitely return in the future. The resort guests are mostly Canadian and European and I think it is mostly due to the fact that it is a challenge for Americans to get to this resort. There are very few flights to Samana from the U.S., so we flew into Santo Domingo and then had transfers provided through Apple by Amstar. Amstar was excellent, but the ride is a good 2 hours from Santo Domingo to El Portillo. When you arrive, you will see how it is well worth the drive! we have been to the DR 11 times (Punta Cana, La Romana, Puerto Plata and Sosua and this is our favorite part of the island. It is just beautiful! The beach at the hotel and is miles long and the water is clear, calm and the snorkeling is great. The food is excellent, the service is very good and it is a very comfortable, pretty hotel. There is also a fantastic outdoor multi level patio area for dining. The weather was fantastic while we were there (January). We love this place and we will be back!
Customer Rating: 

Place to go for time out from stress
LOUIS S.
Jan 22 2014
Overall the week was very pleasant stay. Even my husband who has a little difficulty walking was very happy because everything was so convenient for us.The beach area was beatiful place to be because it had many lounges and huts in the shaded areas if you choose. The food was amazing with every day a great variaty to choose from with all the drinks you want to have. The service was always with a smile the only thing the waiters should see what is missing from the table without having to be asked ie spoon or glasses. One,only complaint was that the rooms that we were registered for jr suite was not available for two days. We had to make move and that was a little inconvenient for us. It was a hassle to get compassetad, a lot of paper work etc.i did not understand the reason that we did not have the room we paid for. The resort is very beautiful with nice plantation around us. We did have a good week and woul recommend it to our friends.
Customer Rating: 

IGOR S.
Nov 28 2013
By the rules of resort, staff can provide room early them check up time, but this part never was provide, cleaning service very bad, some day forgot add water, some day coffee, try turn on jacuzzi in the room - was very bad smal. Front desk staff never said sorry for inconvinient, but restaurant staff very nice, food is good. By my opinion resort just 3 starts. Any way it was good time, good weather, good beach.
Customer Rating: 

I didn't meet the representative from APPLE Vacations
GALINA L.
Jul 22 2013
I didn't meet the representative from APPLE Vacations
Customer Rating: 

The ups and downs of our vacation.
MARILYN D.
Apr 03 2013
The trip from the airport was horrendous. Long, scary, bumpy etc. then to be charged $5 to come back to the airport by taking the "new road" which took only 35 minutes is literally "highway robbery". We were 3 in the room (by no means a suite--just a big room) and housekeeping could not get it straight that we needed more than 2 towels daily. Safe I paid for needed to be fixed 3 times and then was finally replaced. Last night came back to flood in the room. Had to convince them that it couldn't wait until the morning and then they came and found it to be in the ceiling from the air conditioning. They did send someone to mop up. Tob shelf liquors promised. At first no Jack Daniels to be found then when they got it on Tuesday, four bartenders had to tell me that it wasn't included. I kept saying that I was willing to pay and it was finally resolved. Water aerobic instructors did everything in Spanish and one seemed bored to death with the less than a half hour class. Bought snorkeling trip at beach water sports. On the way back, the water was extremely rough. No one had life jackets on (as we did going out) and the boatman took delight in taking the waves head on (I owned a boat and know that this could have been avoided). We flew up high and then came down with a bang. My granddaughter had major major heart surgery two years and while she was cleared to do this, it was scary. My daughter has a bad back and was really shook up by it. I have a huge black and blue mark on the back of my thigh from where I was constantly smacked as I came down on the seat. Not to mentioned soaked by the waves crashing on board. We did speak to the boat renters and the young lady offered us a catamaran ride for free but due to the bad weather the last two days we couldn't do it. It is a beautiful spot but these "downers" were not fun.
Customer Rating: 

Apple representation.
MIKHAIL M.
Mar 09 2013
We did not see your people in the hotel at all. We had to find out about everything ourselves, especially difficult was to find out time for the car back to the airport. This happened with us for the first time. We arrived at airport more than 3 hr before time.
Customer Rating: 

TripAdvisor Traveller Reviews
Fantastic place to visit a must to see hidden away on the dominican republic
retepremhel, Courtenay, Canada
Mon Dec 11 09:12:41 EST 2017
We decided to visit this resort it was the only one we have not been to in the Bahia Principe resorts. the accommodations are clean and well kept up housekeeping is courteous and friendly too. The food is well above par.If you like to snorkel the waters are warm and clear the reef is at some points 50' of the beach with many fish to see. The resort is easily walkable with no need for transportation. there are many places to see like the water falls at El Limon and the town of les terranes. If you are a Privilege Club member you will find Christopher Jorge Bello your concierge who has perfect english language and is by far the best concierge that we have had the pleasure to know thanks for a great vacation.

Beautiful place. Great staff
Barak L,
Sun Dec 10 01:34:21 EST 2017
This resort is beautiful and very well maintained. Staff everywhere is always friendly and smiling. There's a reef about 20 feet in. I brought my own snorkel and could see plenty of fish. I tried the Portofino and the Pescador restaurants and both were top notch. Unfortunately the French one was under renovations. Food at the buffet is very good. You will not find any expensive cuts of meat or shrimp, but there is a very wide variety and so many good dishes to choose from and excellent deserts. At the Rodizio buffet they have a Cappuccino/Espresso machine I often used. I enjoyed very much the company of the other guests. Largest group are from Canada, but also met tourists from Italy, Argentina and US. Michael Jackson show was excellent. This was my second time in Bahia Principe. My first time was in Punta Cana. The location in Punta Cana was bigger (more like a little town) and therefore had more activities, a disco, a bigger pool etc and I enjoyed being in Punta Cana more, but my stay in El Portillo was excellent.

Understaffed resort.
Wayne S, Brockville, Canada
Sat Dec 09 08:33:26 EST 2017
There were about 30 of us staying here for a week starting November 19th, for a wedding on the beach. Due to our original flight returning to Montreal, we had a brutally long travel day, thanks Air Transat, never again. We suffered a long 1 1/2 hour bus ride at night to the resort, where we were handed envelopes with our room cards and given our bracelets. We had paid for the Royal Suite, but somehow ended up in the farthest building from the lobby, pool, and beach. Also, our room maid didn't even do our room on the Wednesday, and, our supposedly upgraded mini bar, (I guess this was the 250ml bottle of rum??), the fridge was not restocked on either Thursday or Friday. Found very few staff understood English well enough to make a point with them. Also found the bars where very understaffed both during the day (1 bartender at beach bar, and, 1 at pool bar), huge waits always for drinks. The Royal package says it includes premium drinks, however, asked for a Grand Mariner one night at the Lobby bar, and was told it was a $4 extra charge. On the positive side, we are pickleball players, and this resort (though they don't advertise it), has the tennis court lined for pickleball, so, we were happy to play every morning, and met some nice people. The lunch buffet at the beach restaurant was very good, ate there everyday, the grouper melts in your mouth. This becomes the Brazilian restaurant at night, and, if you like a lot of meat, it is quite tasty, and the service is good. The main buffet was always very busy, and, food mostly bland and just warm, also always a line up to get seated at a table, not sure why you couldn't seat yourselves. Tried 4 a la carte restaurants and they were better than the buffet by far. Bartender at the beach bar Euclides (Lady Gaga) is very entertaining, but needs help from another bartender who knows how to mix drinks. Beach is very nice, resort is clean, rooms are a bit dated but clean, overall I rate this resort a 3 star, would not return due to the slow service from bars (even though we tipped daily), and poor care of our room. The Royal Garden rate is a rip off. Room was 26115. Building 26 room 115.

Beautiful resort
Heat-Seeker-7, Windsor Ontario
Thu Dec 07 14:18:48 EST 2017
We went to the Grand Bahia El Portillo on Nov 19-26 with 3 other couples, my niece and great nephew. The ride from the airport is about 45 minutes but the scenery was beautiful. We had a very easy check in. We were all in different buildings but it didn't matter as they are arranged so that it is a max 5 minute walk to where ever you want to go.The lobby, main buffet, pool beach and beach buffet are all very close to one another. There are many places indoor and out to sit. We didn't upgrade and our room was a little smaller but it was very clean and comfortable. The bed and pillows were comfortable. The beach was breath taking. You could walk very far bare feet in soft white sand. There are some condo's but no other resorts around which was very nice. The water was very pretty and I did enjoy snorkeling. It wasn't great but there was lots to see. The pool was always clean. Lots of loungers. The food was very good. I would even say close to the best we have ever had. The staff were all friendly and went out of their way to help you. We went on the boat tour of their national park. I highly recommend it. Even the ride to the boat was breathtaking. We will definitely go back again.

Relaxing trip
D B, Kitchener, Canada
Thu Dec 07 13:19:25 EST 2017
This was our 2nd trip to El Portillo, as it was excellent value for the money spent. ($1225CDN) Room - our room was very comfortable and always well cleaned and re-stocked every day. Food - The food was very good in the buffet during all three seatings. Always had a good variety and lots of fruit and vegetables and salads. We only attended the Italian restaurant as the buffet was excellent in the evening. The Italian restaurant was very good and service was excellent. Pool/Beach - the pool was always busy so we stayed at the beach the entire week. Beach was always kept clean with lots of loungers and plenty of shade if needed. There was the towel game of reserving a spot on the beach which seems to work fine for those want a particular spot. We found that the only people that complained, came out to the beach after 10am to find a spot. As for the vendors on the beach, once we said no, we weren’t bothered again by that person. Not a problem. Bars - the drinks were always COLD and refreshing. Service was good and quick. Entertainment - we attended several shows and found that they were entertaining as the young people did work hard to make us smile and laugh. Overall - this resort has good rooms, great beach, excellent food and awesome staff. We would definitely return again to the Grand Bahia Principe El Portillo.



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