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Grand Bahia Principe El Portillo


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Surrounded by spectacular nature and set on one of the best beaches in the Dominican Republic, Grand Bahia Principe El Portillo is a charming colonial-style resort. This family-friendly resort looks out over a sugary white sand beach dotted with coconut trees, leading to the endless turquoise sea.

A perfect choice for families, the hotel organizes shows and activities that are perfect for kids. Children will find endless excitement at the Bahia Scouts Water Park and kids' club. Activities include everything from eco-adventures and exploration to mini-Olympics and beach activities. The resort also offers a mini-disco for children and babysitting service (fee) so parents can relax worry-free.

For a little relaxing getaway, adults can spend time in Baha Spa, savoring relaxing treatments, rejuvenating massages, and a variety of beauty services. For the more active, a wide array of beach activities are available, including windsurfing, kayaking, snorkeling, or a scuba diving lesson in the pool! Take it down a notch in the two sparkling pools and outdoor beachfront Jacuzzi. Once the sun sets, a variety of evening activities are available, including nightly shows and the Bachata discotheque!

Accommodations are comfortable and provide everything needed for a wonderful stay. For guests wanting a more luxurious stay, Junior Suite Club Golden rooms are located in the resorts beautiful villas and have a private reception, welcome cocktail, a living area with sofa bed, and a full bathroom with a hydro-massage tub.

Exceptional Value!
Extra Value: Apple Vacationers receive private check-in, VIP amenities, exclusive concierge service, and more.
Free Symbolic Weddings: Restrictions apply. Click here for more details.
Honeymoon: Bottle of rum or domestic sparkling wine, fruit basket, and room upgrade (based on availability).

Find more information about Bahia Principe Clubs and Resorts.

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HOTEL LOCATION
Grand Bahia Principe El Portillo is located thirty minutes from the new Samana Airport.
Address: PO BOX 646 LAS TERRENAS
SAMANA


DR
Local Phone: 809-240-6100
Fax: 809-240-6104
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 1
Outdoor Pools: 1     
Outdoor pool with children's area. Jacuzzi with a large sunbathing terrace and gardens with beach umbrellas and recliners. Bahia Scouts Water Park available with full line of children activities including eco-adventures, exploration, mini-Olympics.
Golf: NEARBY
Playa Grande Golf Course designed by Robert Trent Jones is 2 hours away.
Holes: 18
Tennis
Number of Courts: 1
Outdoor Courts: 1
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Grand Bahia Principe El Portillo features four restaurants, three bars (Lobby Bar, Pool Bar & Snack Bar), spa (fee), gym, tennis courts, kids' club, and kids' waterpark. Beach: Check-in: 3 p.m.
Check-out: 12 p.m.
Total Rooms: 558
Year Opened: 2006 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
All restaurants are non-smoking. Three dinners in a la carte restaurants per week of stay and previous reservation required. There is fee for use of the room safe.
ROOM TYPES
JUNIOR SUITE
Spacious suites with lounge area, hydromassage tub, balcony, and VIP amenities.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD
Equipped with luxurious amenities. 2 full size beds or 1 king bed. Hydromassage tub and shower. The maxiumum occupancy for this room is 3 guests - 2 adults and 1 child.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
FAMILY JUNIOR SUITE
Special amenities pack upon arrival, welcome basket with sweets, welcome kit with t-shirt and cap, kids' bathrobe and slippers, standard adult minibar plus 2 juices, 2 milkshakes, and 2 cartons of milk. Up to 4 guests.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
FAMILY MASTER SUITE
Special amenities pack upon arrival, welcome basket with sweets, welcome kit with t-shirt and cap, kids' bathrobe and slippers, standard adult minibar plus upgraded kids' minibar. Up to 8 guests.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
There is fee for use of the room safe.
DINING
Grand Bahia Principe El Portillo features 1 meal plan options:
All Inclusive
There are 5 Restaurants at Grand Bahia Principe El Portillo:
Portofino Restaurant - la carte Restaurant with specialities of traditional Italian cuisine.
Las Dalias - Air conditioned buffet restaurant serving international cuisine.
Burger Principe - A la carte restaurant located in Pueblo Principe. Open from 11 p.m. to 7 a.m.
El Pescador - Air conditioned a la carte seafood restaurant. This is a non-smoking restaurant. Reservations required.
Orquidea - la carte restaurant where guests can enjoy experimental cuisine and modernist design.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
One free hour: Windsurf, Catamaran, Kayaks, Boogie Boards, Snorkeling, kids' waterpark, kids' entertainment zone, bicycles. New chill out relaxation area on the beach, to enjoy the sun and the fantastic views of the magnificent Portillo beach with t
Nightly Activities & Entertainment:
International entertainment program for adults and children. Live music and a large variety of shows.
CHILDREN'S PROGRAMS
Bahia Scouts Waterpark. Children's Bahia Scouts program includes children's pool, Mini Club with daytime activities, evening mini-disco and babysitting service (additional charge).
Applicable Ages: 3-11

Children's Facilities
PlayGround
Teen Disco
Children's Pool

Babysitting Fee: Fee required
Advance Notice for Babysitting: 24 hours

TripAdvisor Web Reviews
Based on 4868 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Solid 3.5 stars
Traveller5205, Mississauga, Canada
Wed May 18 06:28:42 EDT 2016
Stayed with family May 7-14/2016 We go twice a year to 5 stars in Mexico or Jamaica. This time went to try the Dominican with friends.It's much cheaper and you get what you paid for. Pros: the beach is really nice; the buffet was very good, much better then we expected. Cons are too much: - you have to pay for the safe in the room! - WiFi limited to 1 hour/day in the lobby only! Or pay big bucks if you want. This is 21 century. Hello!!! And they call it a 5-star hotel. - you have to call for towels almost every day. they just won't bring you enough in your room unless you ask for it - no air conditioning in the buffet! - stray dogs and cats everywhere. At the Brazilian restaurant dogs were circling our table asking for meat! - at 11pm lights go out in lobby and bars close! - shows are really cheesy and the theater area is very low standard - they only serve one beer: local "Presidente". The worst beer i ever tried. "MamaJuana" was pretty good, but somehow tasted different from bar to bar. - vendors at the beach are too much. literally every few seconds somebody would approach you trying to sell something - do not go on a tour to the Cayo Levantado beach. The beach is one pile of waste. Locals would bug you, toilets are extremely dirty.The food they give you at the local cafe is bad. We all were sick next day. When it started raining while on the catamaran, we were given yellow raincoats to discover all the insides were covered in green mold. Gross!!! All in all, we had good time. Vacation is what you made of it, and we won't let a cheap hotel spoil it for us. We won't be returning though. Better pay a bit more, but go to a true 5-star. This place does not deserve more then 3.5. More>

Amazing holiday!
Miirabella, Cologne, Germany
Wed May 18 02:40:03 EDT 2016
My boyfriend and me had a very pleasent stay at the hotel. The whole area and espacially the atmosphere were mind blowing. We really felt comfortable and heartly welcomed hosted by the service staff. I had no single bad experience. Furthermore I would like to point out a few of your employees for their incredible service and nice ways of interacting with us. First Francis as a service member of the buffet restaurant. He made us feeling very comfortable every time and knew how to entertain us. But also Euclides and Elia fullfilled their jobs with best practice. I would really recommend all of them. Great staff! Thanks for the nice stay. More>

Great stay but some improvements could be made
SAW2904, London, United Kingdom
Tue May 17 22:49:09 EDT 2016
We had a lovely time staying here. The resort is lovely with a secluded beautiful beach. The staff are marvellous especially the beach bar tender.... he was fab and highly amusing. He always remembered our drinks and boy can he throw out a tune! The beach entertainment staff were great and enthusiastic. Somethings could do with improving though, namely the linen change in the rooms and the time it took on some days for the room to be cleaned. On some days we would get back from the beach in the late afternoon and the room was still to be serviced. It all seemed a bit hap hazard, maybe need to review their process for turning the rooms around. We never had the turn down service but that may be because staying with a young child we were back in our room by 9pm but still it would have been nice as it was included in the price of our Jnr Suite. The wifi is terrible and don't believe the information that tells you you can get it in your room. Now onto the sun-bed situation...a lot of guests seem to send there menfolk out at the crack of dawn to lay down towels which means that by 7:30am most of the sun-beds on the beach are reserved. The sun-beds then remain reserved for several hours until the occupants arrive at the beach. This is totally unacceptable and something that the hotel need to review. I am on holiday on my own with a child which meant and setting the alarm every day for 6:45am to ensure that I am up and my child is up and ready for us to go to the beach and breakfast by 7:15 is ridiculous, this was the only way to ensure that my child got a sun-bed in the shade. There are policies dotted around the place but the staff don't enforce it and until they do it will not change. It is primarily for this reason that I will not be going back. I came on holiday for a rest. More>

Good Hotel
Nestor F, Santo Domingo, Dominican Republic
Tue May 17 19:55:20 EDT 2016
Near to "Las Terrenas", Gran Bahía El Portillo Samana is a very good hotel, with concept "all inclusive" you get all that you need for good price. The beach is not "the best" Of Dominican Republic, but is very good (for me better that Miami Beach for example). More>

Going down sadly
DiamondsandIce, Oshawa, Canada
Tue May 17 16:59:06 EDT 2016
We have been here many many times. We were welcomed by our El Portillo family we have come to know and love. Beach is amazing and the best ! No need to reserve a chair. Food was wonderful and happy to see improved buffet, and covered outdoor seating. Still a problem to get served a coffee and water in the buffet, outdoors was not a problem but our outdoor staff were the men from Don Pablo. They are well trained and experienced wait staff. BUT........ As Privilege Club members, we still have to walk to the lobby to get an Absolute/Stoli/Finlandia vodka, then write up a paper and sign it with our room number. This is most annoying. We never have this at the other Bahia hotels.....only here and it is a big pain. HUGE pain to leave the beach and walk to the lobby to get a measured out vodka. Back and forth.....we go. Heaven forbid......they actually give VIP treatment to the Privilege members and offer premium alcohol at the beach bar. It's a problem as we only drink vodka. Room. Smelled of a rank cat litter box in need of changing. Horrid smell. Many cats on this property and my guess is they are urinating on the air intake unit (???). The Privilege Club Concierge was not surprised by our complaint. Still have to put out the blankets on the bed at night which again is not something we see at the other Bahia hotels. Beds and pillows are in desperate need of upgrade. Very very dated. Room was clean, minibar stocked. WiFi. This is a painful topic. Still no free Wi-Fi. No 24 hr Wi-Fi even as Privilege Club members. One hour a day, in the lobby. It's wonderful they have added more rooms to the hotel. However, this hotel cannot accommodate seating for everyone wanting their one bloody hr of free Wi-Fi. Again Bahia.....get with the program. Look at your competition as Dreams, RIU....sigh. This used to be our favourite property. But sadly, a vacation is more than a beach and staff. There is choice and El Portillo Management receive a C grade. Staff such as Euclades, Jessica at the front desk, Josephina, Jorge, Luis, Santos from entertainment.....keep up the awesome work. Gentlemen staff at Don Pablo.... Well done and so happy for all of you. More>



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