Samana

Grand Bahia Principe El Portillo


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All Inclusive    

2018 Exceptional Value!
Honeymoon*: Bottle of wine and box of chocolates, bathrobes and slippers in room upon arrival, turndown service, 20% discount on couples spa massage, special room decoration, and surprise gift. (restrictions apply*)

Surrounded by spectacular nature and set on one of the best beaches in the Dominican Republic, Grand Bahia Principe El Portillo is a charming colonial-style resort. This family-friendly resort looks out over a sugary white sand beach dotted with coconut trees, leading to the endless turquoise sea.

A perfect choice for families, the hotel organizes shows and activities that are perfect for kids. Children will find endless excitement at the Bahia Scouts Water Park and kids' club. Activities include everything from eco-adventures and exploration to mini-Olympics and beach activities. The resort also offers a mini-disco for children and babysitting service (fee) so parents can relax worry-free.

For a little relaxing getaway, adults can spend time in Baha Spa, savoring relaxing treatments, rejuvenating massages, and a variety of beauty services. For the more active, a wide array of beach activities are available, including windsurfing, kayaking, snorkeling, or a scuba diving lesson in the pool! Take it down a notch in the two sparkling pools and outdoor beachfront Jacuzzi. Once the sun sets, a variety of evening activities are available, including nightly shows and the Bachata discotheque at Bahia Principe Village!

Accommodations are comfortable and provide everything needed for a wonderful stay, from Junior Suites to Family Suites for up to eight guests.

*Proof of marriage required. Must be within 6 months of original wedding date.

Find more information about Bahia Principe Hotels and Resorts.

Learn more about Samana.
HOTEL LOCATION
Grand Bahia Principe El Portillo is located thirty minutes from the new Samana Airport.
Address: PO BOX 646 LAS TERRENAS
SAMANA


DR
Local Phone: 809-240-6100
Fax: 809-240-6104
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 1
Outdoor Pools: 1     
Outdoor pool with children's area. Jacuzzi with a large sunbathing terrace and gardens with beach umbrellas and recliners. Bahia Scouts Water Park available with full line of children activities including eco-adventures, exploration, mini-Olympics.
Golf: NEARBY
Playa Grande Golf Course designed by Robert Trent Jones is 2 hours away.
Holes: 18
Tennis
Number of Courts: 1
Outdoor Courts: 1
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Grand Bahia Principe El Portillo features four restaurants, three bars (Lobby Bar, Pool Bar & Snack Bar), spa (fee), gym, tennis courts, kids' club, and kids' waterpark. Beach: Check-in: 3 p.m.
Check-out: 12 p.m.
Total Rooms: 558
Year Opened: 2006 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
All restaurants are non-smoking. 3 dinners in a la carte restaurants per week of stay, reservations required. There is fee for use of the room safe. As of 01/01/18 arrivals, all Grand Principe Hotels & Resorts iclude free use of in-room safety depositbox
ROOM TYPES
JUNIOR SUITE
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony or terrace.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
FAMILY MASTER SUITE
Special amenities pack upon arrival, welcome basket with sweets, welcome kit with t-shirt and cap, kids' bathrobe and slippers, standard adult minibar plus upgraded kids' minibar. Up to 8 guests.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUPERIOR SUITE
Guestroom includes one king bed or two double bed, a fully-equipped bathroom with a hydromassage tub, and a private balcony or terrace. Room also features a stocked minibar, a sitting area with a sofa bed, and more.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD
Equipped with luxurious amenities. 2 full size beds or 1 king bed. Hydromassage tub and shower. The maxiumum occupancy for this room is 3 guests - 2 adults and 1 child.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
FAMILY JUNIOR SUITE
Special amenities pack upon arrival, welcome basket with sweets, welcome kit with t-shirt and cap, kids' bathrobe and slippers, standard adult minibar plus 2 juices, 2 milkshakes, and 2 cartons of milk. Up to 4 guests.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
There is fee for use of the room safe.
DINING
Grand Bahia Principe El Portillo features 1 meal plan options:
All Inclusive
There are 5 Restaurants at Grand Bahia Principe El Portillo:
Burger Principe - A la carte restaurant located in Pueblo Principe. Open from 11 p.m. to 7 a.m.
El Pescador - Air conditioned a la carte seafood restaurant. This is a non-smoking restaurant. Reservations required.
Orquidea - la carte restaurant where guests can enjoy experimental cuisine and modernist design.
Portofino Restaurant - la carte Restaurant with specialities of traditional Italian cuisine.
Las Dalias - Air conditioned buffet restaurant serving international cuisine.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
One free hour: Windsurf, Catamaran, Kayaks, Boogie Boards, Snorkeling, kids' waterpark, kids' entertainment zone, bicycles. New chill out relaxation area on the beach, to enjoy the sun and the fantastic views of the magnificent Portillo beach with t
Nightly Activities & Entertainment:
International entertainment program for adults and children. Live music and a large variety of shows.
CHILDREN'S PROGRAMS
Bahia Scouts Waterpark. Children's Bahia Scouts program includes children's pool, Mini Club with daytime activities, evening mini-disco and babysitting service (additional charge).
Applicable Ages: 3-11

Children's Facilities
PlayGround
Teen Disco
Children's Pool
Babysitting Fee: Fee required
Advance Notice for Babysitting: 24 hours

TripAdvisor Web Reviews
Based on 6571reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
safe
BETZI D.
Nov 15 2017
I just do not know why we have to pay for a key to the safe box, when in puj that is free, that was a little annoyed.
Customer Rating: 

TEST
EUGENE L.
Dec 09 2015
almost nobody speaks English
Customer Rating: 

TEST
Nothing less than I expected!
KETURAH M.
Nov 03 2014
Myself and my partner were extremely pleased with the accomodations at this hotel and through Apple vacations. I would recommend to anyone who will listen and wants to have an enjoyable stay in Samana!
Customer Rating: 

TEST
Outstanding services; friendly staff
NAZREEN A.
Sep 02 2014
The staff go out of their way to ensure you are having a great time. We were a large group and we all had a great time. Would definitely recommend this hotel to anyone. We felt relaxed and safe to walk around the grounds; when you feel like walking, there are shuttle to take you; the animation team is excellent in keeping guest involved in the activities.
Customer Rating: 

TEST
First Dominican Trip
BRIAN S.
Aug 27 2014
Great trip overall! Our Apple representative was wonderful with a great sense of humor! The customer service was excellent and I felt like I was in paradise. It was exactly what my new husband and I needed after our wedding.
Customer Rating: 

TEST
Fantastic beach and very nice resort
CAROL K.
Jan 29 2014
This is our second visit to the Gran Bahia Principe El Portillo and we will definitely return in the future. The resort guests are mostly Canadian and European and I think it is mostly due to the fact that it is a challenge for Americans to get to this resort. There are very few flights to Samana from the U.S., so we flew into Santo Domingo and then had transfers provided through Apple by Amstar. Amstar was excellent, but the ride is a good 2 hours from Santo Domingo to El Portillo. When you arrive, you will see how it is well worth the drive! we have been to the DR 11 times (Punta Cana, La Romana, Puerto Plata and Sosua and this is our favorite part of the island. It is just beautiful! The beach at the hotel and is miles long and the water is clear, calm and the snorkeling is great. The food is excellent, the service is very good and it is a very comfortable, pretty hotel. There is also a fantastic outdoor multi level patio area for dining. The weather was fantastic while we were there (January). We love this place and we will be back!
Customer Rating: 

TEST
Place to go for time out from stress
LOUIS S.
Jan 22 2014
Overall the week was very pleasant stay. Even my husband who has a little difficulty walking was very happy because everything was so convenient for us.The beach area was beatiful place to be because it had many lounges and huts in the shaded areas if you choose. The food was amazing with every day a great variaty to choose from with all the drinks you want to have. The service was always with a smile the only thing the waiters should see what is missing from the table without having to be asked ie spoon or glasses. One,only complaint was that the rooms that we were registered for jr suite was not available for two days. We had to make move and that was a little inconvenient for us. It was a hassle to get compassetad, a lot of paper work etc.i did not understand the reason that we did not have the room we paid for. The resort is very beautiful with nice plantation around us. We did have a good week and woul recommend it to our friends.
Customer Rating: 

TEST
IGOR S.
Nov 28 2013
By the rules of resort, staff can provide room early them check up time, but this part never was provide, cleaning service very bad, some day forgot add water, some day coffee, try turn on jacuzzi in the room - was very bad smal. Front desk staff never said sorry for inconvinient, but restaurant staff very nice, food is good. By my opinion resort just 3 starts. Any way it was good time, good weather, good beach.
Customer Rating: 

TEST
I didn't meet the representative from APPLE Vacations
GALINA L.
Jul 22 2013
I didn't meet the representative from APPLE Vacations
Customer Rating: 

TEST
The ups and downs of our vacation.
MARILYN D.
Apr 03 2013
The trip from the airport was horrendous. Long, scary, bumpy etc. then to be charged $5 to come back to the airport by taking the "new road" which took only 35 minutes is literally "highway robbery". We were 3 in the room (by no means a suite--just a big room) and housekeeping could not get it straight that we needed more than 2 towels daily. Safe I paid for needed to be fixed 3 times and then was finally replaced. Last night came back to flood in the room. Had to convince them that it couldn't wait until the morning and then they came and found it to be in the ceiling from the air conditioning. They did send someone to mop up. Tob shelf liquors promised. At first no Jack Daniels to be found then when they got it on Tuesday, four bartenders had to tell me that it wasn't included. I kept saying that I was willing to pay and it was finally resolved. Water aerobic instructors did everything in Spanish and one seemed bored to death with the less than a half hour class. Bought snorkeling trip at beach water sports. On the way back, the water was extremely rough. No one had life jackets on (as we did going out) and the boatman took delight in taking the waves head on (I owned a boat and know that this could have been avoided). We flew up high and then came down with a bang. My granddaughter had major major heart surgery two years and while she was cleared to do this, it was scary. My daughter has a bad back and was really shook up by it. I have a huge black and blue mark on the back of my thigh from where I was constantly smacked as I came down on the seat. Not to mentioned soaked by the waves crashing on board. We did speak to the boat renters and the young lady offered us a catamaran ride for free but due to the bad weather the last two days we couldn't do it. It is a beautiful spot but these "downers" were not fun.
Customer Rating: 

TEST
Apple representation.
MIKHAIL M.
Mar 09 2013
We did not see your people in the hotel at all. We had to find out about everything ourselves, especially difficult was to find out time for the car back to the airport. This happened with us for the first time. We arrived at airport more than 3 hr before time.
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
Wonderful first family vacation!!
miscrivi, Montreal
Thu Jun 21 09:05:45 EDT 2018
Thank you Grand Bahia for making our first family vacation so wonderful. The services for the children are phenomenal. I have a three-year-old boy and a 20-month-old boy and they really enjoyed everything about the resort; from the watersides to the sand, ocean, the food and the staff. I would definitely return to this hotel I would recommend a second-floor window and a prettier balcony view. This is the place to be for a great family vacation!!

beautiful beautiful beautiful
Michelle C, Oshawa, Canada
Sun Jun 17 11:52:09 EDT 2018
This resort was one of my favourite vacations to the Dominican...The resort was beautiful..it was small enough to be able to walk around and without having to take a trolley. The Beach was stunning...crystal clear blue water...great for snorkelling as it surrounded by coral reefs.The food was very good with the Brazilian being our favourite!! Breakfast overlooking looking the ocean is something I still dream of..it was a perfect vacation....The staff are very friendly and accommodating..would return in a heartbeat!!!!

Great 2 week stay
DaNLTravellers, Newfoundland and Labrador, Canada
Thu Jun 14 16:33:49 EDT 2018
We decided to go to this area based upon recommendation from friend and WestJet rep suggested this resort for 2 week stay. We were looking at another GBP resort but glad we went to El Portillo. A little concerned based on some previous reviews, really no different that any other location you review, but we were pleasantly surprised on all accounts. Perfect, probably no but what resort is, and we have been to a number of different resorts in DR, Mexico and Cuba. We were there from May 12 - 26th. Airport Transfer - Booked through WJ and Luis was there to greet us upon arrival and gave us all the papers / info we needed. Had a short drive to resort and learned a lot about the area. Check In - We arrived with other buses and they were ready to get us all checked in. We were off to our room within 20 minutes. No different than any hotel we ever visited. Got to our room and received a call few minutes later letting us know all our Al La Carte bookings were confirmed and that tickets could be picked up when ever we were ready. Resort - One of the smaller resorts we have been to but had all the amenities as others we have been to. Staff worked hard to keep resort maintained and everyone was so pleasant and helpful. You could easily walk around the resort and we did many nights, but trolleys always available to give you a ride. No elevators but that was a non-issue for us and we stayed on 3rd floor. Market area is a great addition. The beach is amazing and you could easily walk into town. Vendors on resort were always bringing around items to buy but were not pushy. Read negative comments about time share reps but did not have anyone approach us. Room - Booked regular room (bldg 19) and considered upgrading but really no need as there was just 2 of us and had plenty of room. Room was little dated and some minor flaws but didn't take away from the experience. We did have a lot of wind and rain one night and had a leak that resulted in water running down the wall. Called in and reported issue and they offered to move us but it was late at night and said not to bother. They sent over extra towels within minutes.. That was the only night we had a leak even though it rained other nights. Think it had to do with severe wind. Surprised with # of TV channels and english channels available. Managed to keep up to date on NHL playoffs, Memorial Cup and NBA playoffs. :-) Most we have seen while at any All Inclusive. Bed was a little hard but we managed. Bar service - no complaints but would like to see a couple of servers for peak periods. If one was busy it was a very short walk to another. There were few times it was busy but not surprised. Actually surprised how many times you would walk up to bar and get served immediately. Not much slush at pool / beach bars but beer was always very cold. Food - Buffet food was fantastic and always lots of choice. If you like mussels, squid, shrimp, you would have lots to choose from. Food was always hot and being replenished. Omelettes were great. White and red wine available at all meals and was good quality. We visited all Al La Cartes and Brazilian was out favourite, followed by Mediterranean, then French and lastly Italian. Food was great and we managed to get 7:00 PM reservations for nights we went. Staff were very friendly. Beach / Pool - One of a kind and made for great morning walks. We always went for breakfast at 7:00 AM and never had trouble getting chairs by beach or pool with shelter. We spent most time at the beach but would go back to pool for entertainment late afternoon. Had a lot of fun snorkelling and feeding the fish. We were concerned pools may be small for family resort but that was not the case. Water was always cool and plenty of room. Was nice not having a bar in the pool area. We went to quiet pool one afternoon and only few people there. Bar service was non-issue. Entertainment - shows are very similar to all other resorts we have been to and Michael Jackson show was a hit. Full schedule posted by buffet entrance and always announced by entertainment team. We enjoyed the nightly entertainment around lobby area and were always well taken care of by Estef Anna. They do love to dance.. Great stay and Samana should be on your list to visit. Lots of great resorts but not in close proximity like in Cuba and Mexico. We visited most resorts when going on excursions and heard mostly positive comments. Maybe our positive experience was due to time of year. May is not as busy as March and April. We will definitely go back at some point but like visiting a different areas each year.

Thought it would by our "forever" resort....no so much!
waterlilly608, St. John's, Canada
Tue Jun 12 06:12:46 EDT 2018
We had wanted to go here for years! Was thinking Smaller Resort, Beautiful Beach, Friendly Dominican People, Small Fishing Village nearby. Thought we would love it! Turned out not to be a good fit for us! Airport Transfer: Booked directly with hotel and driver was waiting as we arrived and it was a quick transfer to the hotel with beautiful scenery along the way. Check In: No welcome from anyone. Front desk was checking in a large group so we stood in the Loyalty Guest line that was clearly indicated by the blue rope as we had booked through the Bahia website as Blue Loyal Guests but was quickly instructed to move to the right behind everyone else. Check in staff were not welcoming, I know they were busy but an Hola and Welcome would have been nice instead of Passports then they go off with your passports without a word to you. Purchased Prem Internet was only $9 for the week after one one person had to ask another who had to ask another. Room was not ready come back at 3. (it was 2pm) Came back and room was ready. Transportation around resort: Awesome! This was a bonus and these guys were probably the nicest of all hotel staff. Tipped every time. Room: Booked Junior Suite Superior directly with hotel. If you look on their website the pic shows a room with cutout to bathroom and 2 sinks. If you pick bldg 28 this is NOT what you get. You get smaller bathroom 1 sink/no cutout and a view from your balcony of another brick building. If you book building 27 you will be farther away from everything but will get the room in the pic and a tropical view with lots of trees. Wished I had known that and I really did not want to try to get moved. (it often takes hours/days at the front desk and wastes your vacation time) Food: Plenty of food and the quality was good. Variety was limited. Most guests seemed to be quite happy with the selection. The food is geared towards European tastes. The desserts were nice. The a la cartes were easy to book (not on the app it does not work well) with guest services. The italian was a nice atmosphere and the food OK. The presentation was beautiful. The Brazilian was once again a nice atmosphere and the food was once again OK. Beach: Was lovely nice and walkable in both directions. Hated the towel game. Wish resorts would have staff that enforce it. There are trees for shade so finding an alternate spot was not so hard. Drinks: Not a drinker....but when I tried to get a drink at the pool bar I kept getting skipped over. It can't be because of tips because no one was tipping that I saw (I do tip..always) Even others were telling the bartender to serve other people before of me. I had not even said a word just stood at the bar. I felt very uncomfortable and left after 10 minutes. Thanks alot Gorgie! A group hanging off the bar were european and although I am used to them cutting in line and being generally rude I was suprised at the bartender was following their instructions of who to serve when. I tried 2 drinks later in the week and they were good. Cleaning: Spotless; The cleanist resort I have been to. These staff members were also very friendly. Entertainment: They have a board with 2 weeks on it but it does not indicate which week it is when you are there. They is no activities list for daily activities. I asked and people kept telling me to go the board. There was a sheet of paper to the left with rainy day activities. I was never approached by anyone. I did figure it out on my own by day three. The app shows activites but not always accurate. Went to the magic show and it was nice. Animals on the Beach/Resort: There as cats in the resort. Three that I could see. Sweet little things which I am sure serve to keep rodent population down. Nice that the resort allows them to stay. I hope they are spayed. We fed them here and there. Dogs on the Beach: There are about 4 beach dogs to the right of the beach. We walked every day and fed them. They live there and remember they are there because of humans so don't be angry at the dogs presence. They are very mild mannered and sweet. On day 4 of 7 we came upon a mama dog who was emaciated and in desperate need of a vet. We ended up feeding her but realized she needed more help than that. We took a cab to the local vet and purchased Deworming and Parasite mediation after showing the vet the pics of the dog. He sold them to use and we managed to give them to her and one of the other dogs. If you see her please feed her and the others. You only get a few times in life where your actions can help save a life so please help. The local vet that helped us is Coco Dog in Las Terrenas and the Rescue is Animadog. We also gave the vet a donation for her care if she can be located. Overall: I found the most staff to be functional but aloof (except for those mentioned above) even though I used my limited Spanish as much as possible. Felt out of place at the resort. Would not go again. Sorry

Great beach but worst service
whl666, La Paz, Bolivia
Thu Jun 07 05:45:40 EDT 2018
This is a great hotel with an awesome beach and nice amenities. Unfortunately the service is as bad as it can get. 2 hours for ice, hotdogs, hamburgers and sandwich as breakfast in the room service and sometimes rude personnel. My advice come to enjoy the beach but don’t pay for any upgrades such as room service. Waist of money.



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