Acapulco

Gran Plaza Hotel Acapulco


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Gran Plaza Acapulco provides beachfront accommodations in the heart of Acapulco's coveted Golden Zone, five minutes from downtown and just over 30 minutes from Acapulco International Airport. Unique pyramidal architecture, a fabulous location, and attentive staff set this resort apart from other hotels in Acapulco.

Take advantage of the inclusive plan with all meals and domestic drinks. Dine at abundant buffets - a la carte dinners are included once per week. Four on-site restaurants ensure quality dining (Los Arcos, Mexican Pozole is not part of the Inclusive Plan). For delicious breakfast, lunch, or dinner and international buffet dining, try Los Caracoles, located next to the swimming pool facing the spectacular Acapulco Bay. At late hours of the night, guests are encouraged to discover more great taste at Late Taco Bar, where succulent and traditional Mexican tacos and other snacks can be found.

Enjoy a lobby bar with live music, four pools, two bars, free basic WiFi access, Fitness Center, child care services, and a business center Honeymooners even receive a bottle of domestic champagne and a fruit basket during their stay!

500 stylish rooms offer partial ocean views and a private balcony. Vacationers have a world of fun at their fingertips, from shopping at Galerias Diana and La Gran Plaza to watching La Quebrada Cliff Divers. The Historic District Center is less than 10 miles away, as are unique local beaches like Puerto Marquez.
HOTEL LOCATION
The Gran Plaza Hotel Acapulco is located beachfront facing the entrance to Acapulco Bay and is just 30 minutes away from the the airport. The Historic District Center is less than 10 miles away, as are unique local beaches like Puerto Marqués.
Address: AV. COSTERA MIGUEL ALEMAN 1803
ACAPULCO
GRO

MX
Local Phone: 011-52-744-44...
Toll Free Phone: 1-800-712-4156
Fax: 011 52 (744) 440 5503
Website Address: www.crowneplaza.com
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Concierge
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Vallet/Fee Required)
Physician on Call
Pools
Number of Pools: 6

Features 6 swimming pools
Golf: NEARBY
Club de Golf Acapulco
Club de Golf Acapulco is a 9 hole public course located in the heart of Acapulco`s Golden Zone, just one block away from the convention center.
Holes: 9
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Water Sports on Site
Sunfish Sailing: Additional Charge
Snorkeling: Additional Charge
Paddle Boats: Additional Charge
Wind Surf: Additional Charge
Health Club / Spa
Massage: Additional Charge
Nautilus Equipment: Complimentary
HOTEL DETAILS
Gran Plaza Hotel Acapulco consists of a magnificent 26-story tower rising above a long stretch of pristine Acapulco beachront. Each room has its own private balcony with ocean views. Hotel amenities include four restaurants, two bars, four pools, room service (from 7:00am to 12:00am), three lighted tennis courts, water sports, an exercise room, beauty salon, daily activities program, business center and Kids Club. Beach: The Grand Hotel Acapulco is situated beachfront along Acapulco Bay. Check-in: 3:00 pm
Check-out: 1:00 pm
Total Rooms: 500
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
ROOM TYPES
OCEAN VIEW BAHIA SUITE
One king or two double beds, living room with two sofa beds, private balcony with ocean view, HSIA phone line, Cable TV, vanitiy mirror, bath amenities, AC, bath tub, hair dryer, iron, iron board, high speed internet access.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Telephone
Television
Room Safe
JUNIOR SUITE PARTIAL OCEANVIEW
One king or two double beds, small living area with a sofa bed, partial ocean view, HSIA phone line, voice mail, private balcony, Cable TV, vanitiy mirror, bath amenities, AC, tub, coffeemaker, hair dryer, iron/ iron board, high speed internet access.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Telephone
Television
Room Safe
DELUXE PARTIAL OCEAN VIEW
One king or two double beds, partial ocean view, HSIA phone line, private balcony, Cable TV, vanitiy mirror, air conditioning, bath tub, coffeemaker, hair dryer, iron and iron board, amenities in bathroom and high speed internet access.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Telephone
Television
Room Safe
JUNIOR SUITE PARTIAL OCEANVIEW
One king or two double beds, small living area with a sofa bed, partial ocean view, HSIA phone line, voice mail, private balcony, Cable TV, vanitiy mirror, bath amenities, AC, tub, coffeemaker, hair dryer, iron/ iron board, high speed internet access
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Telephone
Television
Room Safe
DELUXE PARTIAL OCEAN VIEW
One king or two double beds, partial ocean view, HSIA phone line, private balcony, Cable vanitiy mirror, air conditioning, bath tub, coffeemaker, hair dryer, iron and iron board, amenities in bathroom and high speed internet access.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Telephone
Television
Room Safe
STANDARD PARTIAL OCEAN VIEW
Other Amenities -
Kitchen
DELUXE PARTIAL OCEAN VIEW
Other Amenities -
Kitchen
OCEAN VIEW BAHIA SUITE
One king or two double beds, living room with two sofa beds, private balcony with ocean view, HSIA phone line, Cable TV, vanitiy mirror, bath amenities, AC, bath tub, coffeemaker, hair dryer, iron, iron board, high speed internet access.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Telephone
Television
Room Safe
JUNIOR SUITE PARTIAL OCEANVIEW
Other Amenities -
Kitchen
DINING
Gran Plaza Hotel Acapulco features 1 meal plan options:
Limited All-inclusive Plan
There are 5 Restaurants at Gran Plaza Hotel Acapulco:
IL Pagliacci - Where you will be able to enjoy fine Italian cuisine in a sophisticated and elegant atmosphere, with a unique taste from our recognized Chef. Open from 6:30 pm to 9:30 pm. Must be 16 years old and over. Reservations are required.
Los Arcos - Dinner(6:30 PM - 9:30 PM).With an exquisite "Mexican patio" decoration style fully air conditioned, this restaurant offers you delicious Mexican cuisine with personalized service "a la Carte". Reservation required.
Los Caracoles - Breakfast(7:00 AM to 11:00 AM), Lunch(1:00 PM to 3:00 PM, Dinner(7:00pm to 10:00 PM).The main restaurant next to the swimming pool,faces the spectacular view of the Acapulco bay, fully air conditioned.Int'l.dishes,buffet dining.No reservation is required.
Nude at the Beach - Lounge atmosphere, grill dinner, brunch and specialties on the beach.
Late Taco Bar - Open 11:00 pm to 1:00 am. For those who wish to finish the night with a last touch, this is the perfect place where you will find great traditional Mexican tacos and many more delicious snacks.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daily Activities Program, Water Sports, Exercise Room.
CHILDREN'S PROGRAMS
The Kid`s Club includes activities for children ages 4 thru 10, from 10:00 am until 5:00 pm.
Applicable Ages: 4 to 10 years old.

Children's Facilities
PlayGround
Game Room

TripAdvisor Web Reviews
Based on 1031reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
May 8-13
SHAFEEQA S.
May 16 2014
The restaurants were not all open and available everyday we were there. We were told that there was an adult swimming pool and that was not the case. The staff was execllent, but this was a family resort and that was not what we assumed or wanted for a couple's weekend away.
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
Disappointed!
luciacosta58, Toronto, Canada
Mon Mar 19 09:48:48 EDT 2018
First of all this is an all inclusive! Actually is a semi all inclusive hotel! The pictures on the website are totally misleading, the furniture is old , the headboard in our room was very duty . The housekeeping, they do a good job and the hallways are clean. We got there in the afternoon, didn't get greeting by any one, no one explained anything about the hotel. The food is all Mexican cuisine because they only caterer to the Mexican people! We felt like shadows! The worker's only smile when they get tips, they ignore you and some them are even rude! After I complained to the manager we got a lot of excuses !! He did try do makes feel that we mattered in a last two days !! The hotel didn't have many tourists it was all Mexican people a specially on the weekend's. We felt discreminated and I also heard others complain! ! The Gran Plaza is not a 4 1/2 star hotel by no means! I give it a 2 1/2 star and I'm being generous! ! I would never go back to this place!!

NICE GETAWAY!
asia112018, Toronto, Canada
Wed Mar 07 09:24:47 EST 2018
Overall, I found this being a great trip! Rooms were very clean. I would suggest getting the beach/ pool view- its beautiful! Only complaint that I have about the rooms is that it would be nice if a mini fridge was included. Also, the beds and pillows were a bit hard, but if you can get by that, you'll be fine! Btw the only english channel on the tv is the news. The food was good. They had a variety of options and some times the chefs would be nice enough to make something of your request. What I really liked about the food was that they did not include pork or meat in general in every meal. There were a lot of fun activities to do on the beach- you can never be bored. I wouldn't suggest swimming in that water unless you're a great swimmer because the waves there are really rough. The beach is not far from the hotel at all. Maybe a 2 minute walk from the pools which is great! There were a lot of helpful staff and many spoke English- I was very thankful for them. If you're looking for a young adult hotel, this does not seem to be the hotel for that. It was a much older crowd. My suggestions for this hotel is that they should include a 24 hour snack bar which you can get drinks and food after 11. If not, at least 24 hour room service! Some nights I would find myself so hungry and there would be nothing I could do about it. Even if you come off the resort, your only option it a hot dog stand. Also, they need improvement on their entertainment and music. It was just horrible. Could not stand the music down there! I would hoping for some good updated spanish music, but that didn't happen. And the only entertainment they would have is of people singing and dancing (but not every night).

Still good but avoid arriving or leaving on a weekend
mike m, Mankato, Minnesota
Mon Mar 05 04:33:27 EST 2018
Motel is nice and the location is great. The issue are the tourists from Mexico City. You can actually grow old waiting for an elevator as the people over pack them. The service is good Pick a room on the west side as that is a better view

Disappointed
Bianca F,
Sun Mar 04 15:17:23 EST 2018
8 years in a row, and this year I was not impressed at all ! We always had a very good variety of food but this year it was lacking in quantity and variety ! We never experienced this in the prior years The hotel is absolutely stunning to look at and has a great architectural difference to it Very close to everything in the city which is very safe Very clean The waiters all seem to be very preoccupied and were all in a rush did not take the time to chitchat as they had in the previous years Carlos at the beach as well as victor and Chantal are definitely the reason why we kept on going back to this hotel ! Unfortunately after a long letter sent directly to the management of this hotel and not receiving an answer back at a very minimum has made our decision to not go back there next year very easy Time for us to MoveOn I wish them well

Outstanding New Year's Eve!
Cathryn C, Phoenix, Arizona
Sun Mar 04 15:13:29 EST 2018
This is my second stay at the Gran Plaza in the last two years and I have given it a five star rating both times. I love Acapulco but even if I did not, I could just move into a beach front room in this wonderful hotel and stay a week or more. You honestly do not need to leave! This time I was here for New Year's Eve and enjoyed a wonderful beach-side fiesta with a five-course meal, amazing music and all the party supplies included! They say Acapulco is one of the best New Year's celebration spots in the world and I believe this to be true after my visit. I stayed in an upper-story beach front suite with breakfast included. I felt spoiled every second I was there. I highly recommend this hotel to any Acapulco visitor. I can't wait to be back next winter!



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