Cancun

GR Solaris Cancun


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All Inclusive    

GR Solaris Cancun is a family-friendly, all-inclusive resort offering an action-packed vacation you'll never forget. Experience one of Cancun's most luxurious resorts, where incredible accommodations are available at a great price. All the excitement of Cancun is nearby, including shopping malls and nightlife.

Enter a spacious lobby with marble floors and a tiered bar. The space opens to a huge terrace overlooking the pool area, beach, and Caribbean Sea. Comfortable guest rooms feature scenic views of the lagoon or ocean from a private balcony. Enjoy 24-hour room service and a mini-bar that is refreshed daily. WiFi is available in the lobby so you can stay connected (fee).

GR Solaris Cancun will please your palate and pamper your spirits at each of the three restaurants and bars (including a swim-up bar). At stylish restaurants overlooking the ocean, you'll experience exquisite cuisine prepared by gifted chefs. Splendid libations round-out offerings sure to satisfy any taste.

The GR Solaris Cancun provides a range of fun opportunities, and captures the liveliness for which the Solaris name is known. Enjoy an exciting selection of activities, like day-and-night entertainment and shows, and the private Solaris Marina (with non-motorized watersports included). There is also a lit tennis court, an adults-only pool, a family pool, and a fully equipped gym. Young guests will enjoy the teens' club and mini club for children.

Learn more about Cancun.
HOTEL LOCATION
Conveniently located only 15 minutes from the convention, shopping and party center and 20 minutes from downtown and the airport
Address: BLVD. KUKULCAN LOTE 59
CANCUN
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Local Phone: 011-52-998-885-2
Fax: 011-52-998-848-8407
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Shopping Mall Nearby (3 miles.)
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
One large and acclimatized ocean front main activities pool l divided into sections, children section. Second ocean front relax-only adults pool plus a 15 person jacuzzi
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Complimentary
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Designed in modern architecture, a spacious lobby with marble floors and a tiered bar, opens to a huge terrace which overlooks pool area, beach and the Caribbean. Confortable guestrooms feature scenic views from your own balcony. Property features all meals and drinks (domestic and International), five restaurants, three bars, 24 hrs room service & free WiFi. Beach: Pristine strip of white sandy beach and the crystal clear turquoise water of the Caribbean Sea. Guests can relax beneath the shade of a palapa or enjoy a long day of sun-drenched respite. Check-in: 3:00pm
Check-out: 11:00am
Total Rooms: 306
Year Opened: 2004 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Individual Spring Breakers , no group, required to sign letter of good behavior and provide cash deposit. GR Solaris doesn't have exchange priveleges. Effective 12/26/18 for travel as of 01/01/2019 & onwards will charge 24.18 mexican pesos.
ROOM TYPES
STANDARD OCEAN VIEW
408 Sq Ft, One king bed or two double beds, Balcony with oceanview, 21-inch SatelliteTV, Minibar stocked with beer, soft drinks, and water, Coffeemaker , Hairdryer, In-room safe, Iron/ironing board, Air conditioned, room service, internet ($).
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE ROOM
These rooms are beautifully appointed with spacious lounging area, luxurious bathroomand irresistibly comfortable beds. There is either a balcony or terrace Number of accommodations: 20. Bedding: 1 king bed or 2 double beds.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE OCEAN VIEW JACUZZI-AI
Other Amenities -
Kitchen
STANDARD LAGOON VIEW
408 Sq Ft, One king bed or two double beds, Balcony with lagoon view, 21-inch SatelliteTV, Minibar stocked with beer, soft drinks, and water, Coffeemaker, Iron/ironing board, Air conditioned, room service, internet ($).
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
GR Solaris Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at GR Solaris Cancun:
Deli-Cafe - Baguetss, sandwiches, snacks, desserts and soft drinks in a casual and relaxed atmosphere. Open daily from 4pm to 6:30am.
Tehaucan Theater - Have a delicious dinner buffet while enjoying a show at the same time. Opens at 6pm three days a week.
Marco Polo - Serves international gourmet specialties, Marco Polo is the hot spot!. A la carte menues vary throughout the week. Open daily from 6pm to 10pm. Reservations and dress code required.
Cafe Solaris - This air-conditioned restaurant features extensive full breakfast buffets with fresh tropical fruits and juices. Open daily from 6:30am to 11:30am. Serves daily lunch buffets from 12:15pm to 4pm. May open for dinner with 7 different buffets.
Snack Pool Area - Visit our poolside snack bar for hamburgers, hot dogs, daily specials, pizza, nachos,guacamole and more. Open daily from 11:30am to 5pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Yoga, Water Aerobics, Beach Volleyball, basketball, Football, Darts, Kayak Tour, Waterpolo, Bingo, Crazy Games, Fashion Show, Dance Lessons, Spanish Lessons, Cocktails Lessons
Nightly Activities & Entertainment:
Seven different theme shows a week. Live music at the lobby bar. Nightly one way free shuttle transportation service to night clubs.
CHILDREN'S PROGRAMS
With a great indoor playcenter plus a grassy outdoor area with its own pool, children will have plenty of safe, supervised creative things to do while you relax. Open from 10 a.m. to 6 p.m. all year long.
Applicable Ages: 4-11 years old
Program Fees: Complimentary

Children's Facilities
Children's Pool
Babysitting Fee: Hourly
Advance Notice for Babysitting: 24 hours

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1108 Recommend
1108 past Apple Vacationers would recommend GR Solaris Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5570reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
KYLE S.
Mar 14 2019
Great week at the GR Solaris. Very friendly staff, excellent food options for vegetarians, and very accomodating for a later (free) checkout. Only complaint was the birds—bird poop was sometimes around/in the pool. Probably one of the nicest beaches I’ve ever been too!
Customer Rating: 

Our Stay at GR Solaris
JOSEPH B.
Feb 12 2019
This is the 20th year my Wife and I have stayed at the GR Solaris, we keep goin back because it feels like coming Home .
Customer Rating: 

Hotel Room and Air reservation
SANDRA N.
Apr 08 2018
We booked a room for three. We were assigned a room with a king bed. We had to request an extra bed. Other rooms within our group were desugned for three with a pull down bed. Only two bathrobes were provided. Again had to ask for a third. On check out we were asked if we were offered a different room. Not sure why this was not asked prior but the reservation was clearly for three. Our reservation for seat assignment was also split. We were not seated together for our final leg. This was unaaceptable to me and I was told that it was Apple who booked the seats. To sit together we would have had to pay more.
Customer Rating: 

GR Solaris Review
CRAIG S.
Mar 27 2018
The staff and service at GR Solaris is excellent. If you make an attempt to speak in Spanish, they will shower you with service even though most employees speak excellent english. The fine dining experience was very good and highly recommended. The property itself is a bit worn and in need of some updating as it is over 30 yeears old and compared to the sister resort next door that we visited.
Customer Rating: 

Gr Solaris
CHRISTIAN E.
Dec 14 2017
Been to this property many times. The hotel is just the right size - not too big and not too small. There are many service staff members that do nothing but work hard to earn your respect. Among them Mikay, Irving, Carlos Cen, Gilberto, Carlos. Hernando the pool barkeep is a character. They all do a wonderful job. After coming to this property up to 8-9 times before, we were looking forward to our “repeater” tee-shirts - not to be found. Really? Otherwise- if your can’t have a good time here, you’re missing the boat.
Customer Rating: 

Summer trip
DAVID F.
Jul 03 2017
This is probably one of the cleanest friendliest resorts we have stayed in the only negatives were very poor quality food and variety of food offered me the mattress was harder than the tile floor. The staff was over and above friendly and resort was impeccable clean.
Customer Rating: 

Gr Solaris
CARLA M.
Mar 26 2017
Resort is small but nice. Food was okay. Hotel staff great. Need more hooks to hang things in room.
Customer Rating: 

Good hotel... definitely not a gold star
ROGELIO B.
Feb 02 2017
Our stay at the GR Solaris was good. We chose the hotel for the gold star rating and it was probably a4-5 red apple hotel. Therefore we were disappointed because of our expectation that it would be more luxurious. The beds were ok. Lamp shades hung funny because they were rusted and the outlets were loose on the wall. Not big problems, but our expectations were high. The food was good but it took a few days to figure out what we liked to eat. The staff was nice, but not very encouraging for participation. We had a nice time, but I doubt we would go back.
Customer Rating: 

food was bad
EILEEN R.
Jan 15 2017
plan on eating out if you go to this hotel
Customer Rating: 

Well Pleased!
RICHARD R.
Dec 10 2016
This is our 2nd stay at GR Solaris & we were just as happy, so were the 6 other people who traveled with us this time.
Customer Rating: 

Best resort we've been to!
JENNIFER L.
Mar 23 2016
Hotel was SPOTLESS. Staff was always friendly and helpful. Beto and Kevin, the pool bartenders made our trip!
Customer Rating: 

TripAdvisor Traveller Reviews
Three and a half stars, by a Cancun veteran
Marcus85204, Mesa, Arizona
Thu Mar 21 16:40:12 EDT 2019
I love the beach, so I go to Cancun at least once or twice a year. I always choose all-inclusive resorts in the Hotel Zone. I think all-inclusive hotels are a great deal, regardless of the airfare. This time, we were looking for a Spring Break getaway, and I found a good rate for the GR Solaris hotel (my buddy and I stayed for 5 days / 4 nights). This was my third stay at this hotel, and we enjoyed every minute of our vacation. The level of service from management and staff was excellent. HOTEL: The hotel appears to have been built in the 1980’s, but is still in very good condition. The staff was polite and professional. Almost every staff member I passed greeted me. The hotel was very clean, and we frequently saw employees cleaning, painting, and tending to the landscaping. We did notice some cracked tiles on the hallway floors and in the pool, but this did not affect anything overall. There is a small gym on the property, and the equipment appeared to be upgraded since the last time I visited this hotel. This might seem like a strange comment, but the elevator service was very good in this hotel—the elevators usually responded to your call within seconds, and they operated quietly and quickly. ROOMS: About half the rooms face (or view) the ocean, the others face the lagoon. Unless you pay an upcharge, you will likely have a lagoon view. Since I was a repeat visitor to this hotel, the front desk kindly upgraded me to an ocean-view room. I prefer a room on an upper floor, but since it was Spring Break, I was not able to get a room on an upper floor this time. They did give me a nice ocean view room on the second floor of the hotel, overlooking the pool. The room also had a newer flat-screen TV, and free use of the in-room safe. FYI, almost all of the TV channels were in Spanish. There is a small refrigerator in the room, and it is stocked with water, soda, and beer. We typically used all the water bottles, but if you ask, they will refill the fridge. There are no overhead fans in the rooms, but our air conditioning worked extremely well. FOOD: The food was good in the buffet and excellent in the premium restaurants (we had dinner once at Marco Polo, and once at Rosmarinus). It is fairly easy to get reservations, but you must go to the Marco Polo to reserve a dinner time at the premium restaurants. BARS: We usually had no trouble ordering drinks. The drinks were very good (we always ordered premium brands). The swim-up bar was usually pretty busy, and we sometimes waited a few minutes to get drinks. There is a walk-up bar near the pool/beach that was open all day long. The lobby bar was not too busy, even at night, and we usually got served immediately. The drinks were usually good and strong. The staff was excellent. The bartenders will usually remember what you drink. As always, I recommend tipping for better service. NOTE: A few changes since the last time I visited this hotel in 2016: The policy is that they now do not serve any alcohol until 11 AM. Also, the drink cups were smaller this time, instead of the larger cups, they now serve most drinks in a very small 5 oz cup. POOLS: The pools were nice—two large pools for families, and a smaller "hidden" pool for adults only. There is a swim-up bar at the main pool. There are screened areas and large umbrellas near the pools for those of us who want some protection from the sun. There are plenty of lounge chairs, if you get there in the morning. Great pool staff and fun entertainment every day at the main pool. Kids can play in the main pool, or there is a kids’ club for the kids to do fun activities every day. The hotel does have an outdoor poolside buffet in the afternoon, which was very convenient, especially when you are starving but still dripping wet from a swim. BEACH: The ocean and beach area were fine, and the sand and water were very nice. This is one of the most beautiful beaches in the Cancun hotel zone. The staff would rake and sweep the sand by the beach each morning to clean up seaweed and litter. We did see some vendors on the beach, but they were not pushy. ENTERTAINMENT: The hotel had very good evening entertainment, and the shows were different each night. The entertainment started at 9 PM, and only ran until 10 PM. The only night without a live show was Sunday, when they host karaoke in the lobby bar, and even that was decent. There is no disco on the property, like some of the other Cancun hotels, although there is a small dance floor in the lobby bar. ETC: This hotel is located on the main boulevard passing through the Hotel Zone. You can take the city bus for about one US dollar and get to almost anywhere in Cancun. The shopping areas are very close. The busses don’t have AC, but it’s still not a bad ride. We almost never use a taxi in Cancun. The tap water in Cancun is treated and is safe to drink. Once more, I would like to mention that even though many hotels here are completely "all-inclusive", I always bring $100 or more in US $1 and $5 bills for tipping the waiters and housekeeping staff. I find that I get better service and I hope makes a small difference for the people in Mexico who work hard for much less dough than we make in the US. Note: I shop around a lot, and I booked this particular trip through Orbitz.com and had great service from that website.

Not for Foodies!
Jonsasadventures,
Thu Mar 21 16:19:10 EDT 2019
It was a decent resort but dont expect too much. The place was clean and staff was nice as most of the resorts are. My biggest complaint is the food. We struggled to eat good food for the entire 5 days. Every meal was very basic and had a very small selection of fruits and vegetables. They didnt have anything exotic like you would expect from a resort in a place that has an abundance of exotic fruit. They didnt have mangoes, figs, passion fruits, nothing like that. Im actually able to find better fruits in New England where its 20 degrees farenheit. Also the eating schedule was odd. There was one night that we went to have dinner around 7:30 and they made us wait 30 minutes even though the place was have empty. The beer was not cold enough to enjoy and had a taste almost like they didnt clean the cups well enough or didnt rinse them well enough. Overall it was decent but I probably wouldnt choose them again.

Definitely going back!
Imarly,
Wed Mar 20 20:02:09 EDT 2019
Highly recommend GR Solaris. It was great for the price, the staff was super friendly and amazing especially Freddy and Ruben from the pool, they made the expensive 10x better. The entertainment group was great and they even accompany you to the clubs so that was a plus.

Dietary Restrictions - Far Exceeded My Expectations!!
MamaTheresa3, Madison, Wisconsin
Wed Mar 20 06:24:53 EDT 2019
My 19 year old daugher and I planned a mother-daughter get away and I chose this resort. A week and a half before leaving, my daughter was diagnosed with celiac disease. Since my other two kids both have food allergies and we've taken a number of tropical all-inclusive trips I already knew the struggle of traveling to these places while dealing with dietary restrictions. When my family traveled before, I would pre-contact resorts and try to get help with feeding my children and I had never gotten a response. I would talk with staff when we get there and they just didn't understand. Both my other kids suffered accidedntal exposures on other trips. So when my daughter got diagnosed just before our trip I was really nervous about her being able to eat safely. I decided to reach out to GR Solaris through Facebook messenger and to my surprise they replied back to me quite quickly. The very friendly person put me in touch with Yessie, their guest services representative. I exchanged several emails with Yessie and she assured me we'd be taken care of. Yessie was waiting for us when we got there! We met with her exclusivley and she set up a meeting with us to meet with the head chef. We were able to plan out all of my daughter's meals ahead of time. Whatever she wanted, whenever she wanted! The chef was so wonderful and told us he would make sure she got whatever she wanted! They would literally make her whatever she wanted! And they did! Every restaurant we walked into they knew who she was and they commented that they had her food ready, whatever it was. IT WAS AMAZING!! The food was soooo good too!! They really exceeded our expectations for taking care of this dietary restriction. They made her gluten free french toast, gluten free chocolate cake, Margherita pizza, chicken fajitas, pasta, special desserts, etc. She was stuffed the entire trip. We can't thank Yessie and the chef and cooking staff enough for this trip. You all really were simply amazing! We are forever grateful!! We will be recommending this resort to everybody. As for the rest of the resort, it was a great choice! Very friendly staff, very good food for all-inclusive, always lots of people working at the resort cleaning etc. so it always looked nice and was clean. Good entertainment, good pool area, beautiful beach. Just a good choice. :)

excellent
James A,
Tue Mar 19 11:42:33 EDT 2019
perfect small resort! everything is in arms reach, pools. spa, beach, and lots of food and drinks. its relaxing! Perfect Caribbean getaway. The staff and service is excellent! We go annually, as mexico is like our second home!!!



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