Hawaii-The Big Island

Fairmont Orchid, Hawaii


Email | Share |
Exceptional Value    
Please note that "Value" inclusions may have date, duration & room type restrictions.

2018 Exceptional Values
Extra Value: Free night and daily full American breakfast buffet for two (specific category restrictions apply).
Family: Kids 18 and under Stay Free.

Discover a luxurious Hawaii resort inspired by Culture, Well-Being and Genuine Aloha. From Mauna Kea's winter snow-capped mountaintop to the flowing lava of Kilauea Volcano to tropical rainforests and a teeming undersea world, the Big Island of Hawaii has much to offer the spirited traveler.

Vacation at Fairmont Orchid, Hawaii, a 32-acre luxury oceanfront Hawaii hotel and resort along the beautiful Kohala Coast and enjoy a sugar-white sandy lagoon and aquamarine waters, a year-round children's program, golf, tennis, six restaurants, and outstanding service.

Featuring a wide range of exceptional dining options, including a casual deli, wonderful breakfast restaurant with a daily buffet, oceanfront dining with the freshest island specialties, and an amazing sushi restaurant, this Kohala Coast resort puts the island's best dining right at your doorstep. Enjoy the Kohala Coast sunset, delicious offerings, and romantic fine dining in Hawaii at the AAA Four Diamond award-winning Brown's Beach House, or dip your toes in the sand for a more casual family dining experience at Hale Kai Restaurant. Try the sushi at Norie's Japanese Steakhouse and Sushi Bar, and the sumptuous three-day rotating breakfast buffet at Orchid Court to start your day off right. End the day with a tropical libation, beautiful Kohala Coast sunsets and live music at Luana Lounge.

Fairmont Orchid, Hawaii's award-winning, Spa Without Walls lets you enjoy the splendor of Hawaii's tropical climate with eight private outdoor waterfall hale (huts), six rejuvenating ocean-side hale and four indoor treatment rooms. With the soothing sounds of water, the pleasant ocean breezes, and the floral scent that fills the air on the Big Island, experience unparalleled luxury as our spa treatments integrate Hawaii's natural therapeutic environment and ancient healing arts into every experience at our Hawaii hotel day spa. This luxurious spa extends to a full salon and 24-hour fitness center with a 10,000-square-foot oceanfront swimming pool and world-class tennis courts.

At the beach, be sure to meet the native Hawaiian Green Sea Turtles that bask on the shoreline every afternoon. The Hui Holokai Beach Club Ambassadors not only cater to the beach comforts of guests by setting up chairs and cabanas with towels and ice water, checking out beach equipment and suggesting sunscreen, but the real fun begins when they share their knowledge of Hawaii Island's rich cultural heritage as well as their own Hawaiian legacies mixed alongside.

This luxury resort also offers a 36-hole golf course, memorable weddings, great shopping, and many more activities to keep you busy during your stay in the beautiful Kohala Coast.
HOTEL LOCATION
The Fairmont Orchid is located on the Kohala Coast, on the Big Island of Hawaii.
Address: ONE NORTH KANIKU DRIVE
KAMUELA
HI

US
Local Phone: 808-847-6295
Toll Free Phone: 800-845-9905
Fax: 808-885-1064
Website Address: www.fairmont.com
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Included in fee)
Physician on Call
Pools
Number of Pools: 1
Outdoor Pools: 1     
A 10,000 square foot heated swimming pool open 24 hours a day, and 2 outdoor jacuzzisopen 24 hours a day.
Golf: ON-SITE
Francis I'i Brown Golf Course
Francis I'i Brown Golf Course is the recipient of five Gold Medal Award Golf Magazine and have been host to the nationally televised Senior Skin Game.
Holes: 36
Green Fees: contact hotel
Cart Fee: contact hotel
Club Rental Fees: CONTACT HOTEL
Caddy: contact hotel
Tennis
Number of Courts: 10
Outdoor Courts: 10
Lighted Courts: 7
Court Fee: contact hotel
Raquet Rental Fees: free of charge
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
Paddle Boats: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Other Sports Available
Horseback Riding: Additional Charge
Jogging Trail: Additional Charge
Raquetball: Additional Charge
Squash: Additional Charge
Other Sports: Soft top surfing, kayaking
Health Club / Spa
Aerobics: Additional Charge
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Guests of Fairmont Orchid, Hawaii will experience an atmosphere of absolute luxury and comfort, with 32 acres of beautifully landscaped grounds on the exclusive Kohala Coast. Rooms feature marble bathrooms and luxurious furnishings. Fairmont Orchid, Hawaii is an elegant beachfront resort with warm Hawaiian hospitality. Rooms feature a double marble va nity with separate tub and shower stall. This is the only hotel that will serve cocktails on the beach. Beach: The property fronts a white sand beach and a lagoon, both of which are great for snorkeling. Check-in: 3:00 PM
Check-out: 12:00 Noon
Total Rooms: 540
Year Opened: 1990 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
HOTEL RESTRICTIONS
Daily Resort Fee of $31.25. Billed to guest folio and paid in resort directly to hotel.
ROOM TYPES
EXECUTIVE GARDEN SUITE SAVER
SAVERS - Special reduced rate offered for a limited time only. All amenities of EXECUTIVE GARDEN SUITE are included.
Other Amenities -
OCEANFRONT - SAVER
SAVERS - Special reduced rate offered for a limited time only. All amenities of OCEANFRONT room are included.
Other Amenities -
STD OCEAN VIEW
Spacious 522 sq. ft room offering ocean views from a slight angle from inside the room and the private lanai. Sleeps 4.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
GOLD PREM OCEAN FREE-NT W/BFST
FREE-NT W/BFST - - all the amenties of a GOLD PREMIUM OCEAN VIEW room with the added value of free night(s) calculated into pricing plus daily breakfast for two.
Other Amenities -
EXECUTIVE GARDEN SUITE B&B
B&B PACKAGE: All the room amenities of an EXECUTIVE GARDEN SUITE plus the added benefit of a daily buffet breakfast, for two, served in the Orchid Court Restaurant.
Other Amenities -
EXEC OCEAN VW STE FREE-NT BFST
FREE-NT W/BFST - - all the amenties of an EXECUTIVE OCEAN VIEW SUITE with the added value of free night(s) calculated into pricing plus daily breakfast for two.
Other Amenities -
DLX OCEAN VW FREE-NT BFST
FREE-NT W/BFST - - all the amenties of a DLX OCEAN VIEW room with the added value of free night(s) calculated into pricing plus daily breakfast for two.
Other Amenities -
PART OCEAN VIEW FREE-NT W/BFST
FREE-NT W/BFST - - all the amenties of an PART OCEAN VIEW room with the added value of free night(s) calculated into pricing plus daily breakfast for two.
Other Amenities -
GOLD EXEC STE OCEAN VW (CLUB)
STD OCEAN VIEW room amenities plus Fairmont Gold service. Gold rooms are located on the 6th floor of the north tower. Gold amenities include private check- in/out, concierge, daily continental breakfast and snacks, private access and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
FAIRMONT GARDEN VIEW - SAVER
SAVERS - Special reduced rate offered for a limited time only. All amenities of FAIRMONT GARDEN VIEW room are included.
Other Amenities -
DLX OCEAN VIEW
522 sq. ft. Large room located on a higher floor and closer to the ocean. An angled ocean view from the private balcony. Sleeps 4.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
PART OCEAN VIEW
522 sq ft room offering partial ocean views when standing on the private lanai. Sleeps 4.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
GOLD PREMIUM OCEAN VW (CLUB)
GOLD PREMIUM OCEAN VW amenities plus Fairmont Gold service. Gold rooms are located on the 6th floor of the north tower. Gold amenities include private check-in/out, concierge, daily continental breakfast and snacks, private access and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
FAIRMONT GARDEN VIEW - B&B PKG
B&B PACKAGE: All the room amenities of FAIRMONT GARDEN room plus the added benefit of a daily buffet breakfast, for two, served in the Orchid Court Restaurant.
Other Amenities -
OCEANFRONT - B&B PKG
B&B PACKAGE: All the amenities of an OCEANFRONT room plus the added benefit of a daily buffet breakfast, for two, served in the Orchid Court Restaurant.
Other Amenities -
EXECUTIVE GARDEN SUITE
1050 sq ft. 1BD/1.5 bath suite with garden views. Separate living/dining, private balcony. Exectutive priviledges include welcome amenity, free parking, special attention status and more. Sleeps 4
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
OCEANFRONT
522 sq.ft. room offering a full, unobstructed ocean view from inside the room and from the private balcony. Sleeps 4.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
GOLD OCEAN VW - SAVER
SAVERS - Special reduced rate offered for a limited time only. All amenities of GOLD OCEAN VIEW are included.
Other Amenities -
FAIRMONT GARDEN FREE-NT W/BFST
FREE-NT W/BFST - - all the amenties of FAIRMONT GARDEN VIEW room with the added value of free night(s) calculated into pricing plus daily breakfast for two.
Other Amenities -
OCEANFRONT FREE-NT W/BFST
FREE-NT W/BFST - - all the amenties of an OCEANFRONT room with the added value of free night(s) calculated into pricing plus daily breakfast for two.
Other Amenities -
FAIRMONT GARDEN VIEW
Farimont Garden view room is a spacious room of 522 sq. ft. Private balcony offers views of the gardens. Sleeps 4.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
GOLD OCEAN VW FREE-NT W/BFST
FREE-NT W/BFST - - all the amenties of a GOLD OCEAN VIEW room with the added value of free night(s) calculated into pricing plus daily breakfast for two.
Other Amenities -
EXEC GARDEN SUITE FREE-NT BFST
FREE-NT W/BFST - - all the amenties of an EXECUTIVE GARDEN SUITE with the added value of free night(s) calculated into pricing plus daily breakfast for two.
Other Amenities -
GOLD OCEAN VIEW (CLUB)
STD OCEAN VIEW room amenities plus Fairmont Gold service. Gold rooms are located on the 6th floor of the north tower. Gold amenities include private check- in/out, concierge, daily continental breakfast and snacks, private access and more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
GOLD GARDEN VIEW - SAVER
SAVERS - Special reduced rate offered for a limited time only. All amenities of GOLD GARDEN VIEW room are included.
Other Amenities -
GOLD GARDEN VW FREE-NT W/BFST
FREE-NT W/BFST - - all the amenties of a GOLD GARDEN VIEW room with the added value of free night(s) calculated into pricing plus daily breakfast for two.
Other Amenities -
GOLD GARDEN VIEW (CLUB)
STD GARDEN VIEW room amenities plus Fairmont Gold service. Gold rooms are located on the 6th floor of the north tower. Gold amenities include private check- in/out, concierge, daily continental breakfast and snacks, private access and more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
STD OCEAN VIEW GOLD FREE-NT
FREE-NT ROOM - - All the amenities of a STD OCEAN VIEW GOLD room with the added value of free night(s) calculated into pricing.
Other Amenities -
STD OCEAN VIEW FREE-NT
FREE-NT ROOM - - All the amenities of a STD OCEAN VIEW room with the added value of free night(s) calculated into pricing.
Other Amenities -
EXECUTIVE OCEAN VW SUITE SAVER
SAVERS - Special reduced rate offered for a limited time only. All amenities of EXECUTIVE OCEAN VW SUITE are included.
Other Amenities -
DLX OCEAN VIEW FREE-NT
FREE-NT ROOM - - All the amenities of a DLX OCEAN VIEW room with the added value of free night(s) calculated into pricing.
Other Amenities -
PART OCEAN VIEW FREE-NT
FREE-NT ROOM - - All the amenities of a PART OCEAN VIEW room with the added value of free night(s) calculated into pricing.
Other Amenities -
EXECUTIVE OCEAN VIEW SUITE B&B
B&B PACKAGE: All the room amenities of an EXECUTIVE OCEAN VIEW SUITE plus the added benefit of a daily buffet breakfast, for two, served in the Orchid Court Restaurant.
Other Amenities -
STD OCEAN VW - SAVER
SAVERS - Special reduced rate offered for a limited time only. All amenities of STD OCEAN VIEW are included.
Other Amenities -
OCEANFRONT FREE-NT
FREE-NT ROOM - - All the amenities of an OCEANFRONT room with the added value of free night(s) calculated into pricing.
Other Amenities -
PREMIUM OCEAN GOLD FREE-NT
FREE-NT ROOM - - All the amenities of a PREMIUM OCEAN VIEW GOLD room with the added value of free night(s) calculated into pricing.
Other Amenities -
EXEC GOLD ANGLED OCEAN-SAVER
SAVERS - Special reduced rate offered for a limited time only. All amenities of GOLD EXEC STE OCEAN VW are included.
Other Amenities -
STD OCEAN VW - B&B PKG
B&B PACKAGE: All the room amenities of STD OCEAN VIEW room plus the added benefit of a daily buffet breakfast, for two, served in the Orchid Court Restaurant.
Other Amenities -
DLX OCEAN VIEW - SAVER
SAVERS - Special reduced rate offered for a limited time only. All amenities of DLX OCEAN VIEW are included.
Other Amenities -
PART OCEAN VW - SAVER
SAVERS - Special reduced rate offered for a limited time only. All amenities of ANGLED PART OCEAN VIEW are included.
Other Amenities -
EXECUTIVE OCEAN VIEW SUITE
1050 sq ft. 1BD/1.5 bath suite with ocean views. Separate living/dining, private balcony. Exectutive priviledges include welcome amenity, free parking, special attention status and more. Sleeps 4 (1 king or 2 queens & sleeper)
Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
GOLD PREMIUM OCEAN VW - SAVER
SAVERS - Special reduced rate offered for a limited time only. All amenities of GOLD PREMIUM OCEAN VIEW room are included.
Other Amenities -
DLX OCEAN VW - B&B PKG
B&B PACKAGE: All the room amenities of DLX OCEAN VIEW room plus the added benefit of a daily buffet breakfast, for two, served in the Orchid Court Restaurant.
Other Amenities -
PART OCEAN VW - B&B PKG
B&B PACKAGE: All the amenities of a PART OCEAN VIEW room plus the added benefit of a daily buffet breakfast, for two, served in the Orchid Court Restaurant.
Other Amenities -
STD OCEAN VW FREE-NT W/BFST
FREE-NT W/BFST - - all the amenties of a STD OCEAN VIEW room with the added value of free night(s) calculated into pricing plus daily breakfast for two.
Other Amenities -

OTHER INFO
Roll aways & Cribs - Complimentary
ADA compliant room available.
DINING
There are 7 Restaurants at Fairmont Orchid, Hawaii:
Luana Lounge - Open nightly, 5:00pm - Midnight. Features tropical libations and perfect sunsets paired with a refreshingly eclectic Big Island-inspired menu of pupus and nightly Hawaiian entertainment.
Gathering of the Kings Luau - A Polynesian blend of traditional and modern choreography, music and performance built around a feast fit for the ali'i (royalty). Saturdays - 4:30pm check-in. Reservations are recommended.
Brown's Beach House - The AAA Four Diamond award-winning Brown's Beach House is the place for the quintessential island fine dining experience located just steps from shore. Hawaii Island-inspired cuisine. Open daily 5:30-8:30pm. Resort casual attire.
Hale Kai Restaurant - "House By the Ocean" - Open daily and serviing a variety of options from pupus, sandwiches and full entres. Food is served from 11:00am - 9:00pm. Casual resort attire. Footware and 'cover ups' required.
The Orchid Court - The Orchid Court serves the premiere breakfast on the island offering a sumptuous rotating menu buffet daily and a selection of ala carte items. Open daily, 6:30am - 10:30am.
Browns Deli - Get-it-to-go restaurant options at the center of everything - behind Brown's Beach House. Offering breakfast and lunch items, deli style, with an island flair. Open daily, 6:30am - 5:00pm.
Norios Japanese & Sushi Bar - A favorite among guests, visitors and locals alike. Located alongside a serene koi pond on the garden level. Blend of contemporary Japanese cuisine with a nod to contemporary favorites. Thursday-Monday, 6-9:30pm Reservations recommended.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Many activities and attractions from which to choose. Beach Boy Program - Fairmont's cultural ambassadors of Hawaii. Join them for a variety of complimentary activites, such as canoe rides, snorkel and surfing introductions, daily hikes and tours
Nightly Activities & Entertainment:
Kahua ranch tours. Live entertainment at the Luana Lounge and at Brown's Beach House
CHILDREN'S PROGRAMS
Keiki Kid's Program: Hawaiian arts and crafts, story telling, snorkeling, tennis.
Applicable Ages: 5 to 12 years old.
Program Fees: $60 full/$40 1/2 day

Babysitting Fee: Upon request
Advance Notice for Babysitting: Yes
4 and under eat free when accompanied by an adult.

TripAdvisor Web Reviews
Based on 4510reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Honeymoon at the fairmont orchid
NIKOLA K.
Oct 09 2011
Everything was beautiful at the hotel resort , me and my wife enjoyed ever bit of it but one thing was that when we try to do activities the apple vacation gave us apparently notting was going write so we had the hotel find us tours and stuff to have fun while we were down there . Over all it was beautiful place to enjoy are selfs . Thank you
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
The extra details show
nwahs808,
Thu Jun 14 17:04:33 EDT 2018
I felt very welcomed and taking care of. VIP treatment for sure!! From check-in, to check-out, every encounter with the staff was done so with a smile on their face and a genuine concern for my needs.

Great place to vacation
koskocm, Southlake, Texas
Tue Jun 12 09:09:40 EDT 2018
This is the second time to visit the Fairmont Orchid and it did not disappoint. My husband participated for the second time the Ironman 70.3 where this was the host hotel. Well organized event with lots of attention to detail. We love staying here and booked the Gold Concierge level (6th floor) again. They take such special and personal care of you. From before our stay Elizabeth Ganot helped with advance reservations for dinner venues and coordinating a van for pickup at airport to accommodate for traveling with Tri-bike. While on the property Cory Hayashikana, Nerlie Ignacio, Chris Maltezo & Mark Marzan helped every morning making sure we had coffee and always going to the back to get my vanilla syrup. Loved talking with them and hearing about there families and learning that for some of them have been working at this same hotel for 27 years! (WOW!!!) Speaks volumes about this hotel. The rest of the Gold team Ciera Lucas, Hayato Fkumitsu managing our wishes and making adjustments to our agenda as needed. Really Appreciated Hayato for giving us a late check out on our last day to enjoy every last minute of this beautiful resort hotel. Thanks Fairmont Orchid for another amazing stay!

Another Nice Fairmont!!
Jake_MA_11, Beverly, Massachusetts
Tue Jun 12 03:47:56 EDT 2018
Enjoyed 2 Nights here in April!! The service was top notch, as you would expect. Hotel grounds are beautiful and lots of opportunities for exploring at the hotel itself and the immediate area. Rooms were nice but not spectacular. The way the property is situated is difficult to get a true ocean view room unless you get the end unit suites. Our room was more of a golf course view with a peek at the ocean when you leaned over the deck. You just may want to save some money and get the non ocean view room. Beach front was great with a wonderful area to swim and snorkel. I spent 90 minutes in the water looking at fish and turtles right at the hotel. There are some high end shops in the hotel and a short shuttle ride will take you to more high end stores. Not much else in the area as that part of the Island is mostly volcanic boulders for miles around. Area is like an oasis in a desert, But it is pretty in its own way. You will need to rent a car to go to town, which we did, and was quite handy at the hotel. We were lucky here as there were no events to disturb and add commotion, sorry to hear others had to put up with this. We ran into noisy event at other high end hotel and many of us on the tour just notified the tour company of the problems. They have standing orders for blocks of rooms each week and have much more clout with dealing with corporate office rather than a manager at a location. No need to deal directly with the hotel as room are all basically the same with the same type of view. All the hotels are now charging resort fees on top of the premium fees for being located in a nice spot. Its just another way to charge you even if you dont use the hotel as a resort. All in all a nice hotel and would stay her again!

Beautiful location, lovely hotel and beach, turtles - but bad breakfast experience
Ray P, Calgary, Alberta
Sat Jun 09 08:27:13 EDT 2018
We stayed at the fairmont Orchid during the 70.3 Ironman event weekend. Overall our stay was very good hotel very comfortable great location. We went for breakfast at a busy time on the Saturday morning of the Ironman event. We were given a table in a dark corner and when we requested to move to a table we could see was empty, we were basically told no! as all tables are allocated. We stayed at our dark table but received no service at all for at least another 10 mins or so! (In addition to the 15mins we waited to be seated) at which time we decided to leave as we hadn’t received water or menu’s and no one was in sight. For this hotel the lack of service and unfriendly staff was unacceptable even if they were busy. We went to the Mauna Lani resort for breakfast and had a wonderful experience.

Not just a superb resort & service
Lamel, Melbourne, Australia
Fri Jun 08 22:35:02 EDT 2018
We spent 5 nights at this amazing resort on the Kohala coast. Others have commented on the plush rooms and superior service. But the landscape, pool and resort beach are the real drawcards - truly amazing. Endless opportunities to relax: swimming, snorkeling, paddle boarding and soaking in the local culture. It is certainly worth taking the short walk to see the petroglyphs. We will certainly be returning.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe