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Home > Mexico > Cozumel > El Cozumeleno Beach Resort

Cozumel - El Cozumeleno Beach Resort

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Hotel Apple Rating:

Apple Vacations Customer Satisfaction Score:

TripAdvisor Traveler Rating:

Based on 2642 reviews

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All Inclusive Value Plus

FAMILES: KIDS 12 & UNDER STAY, PLAY & EAT FREE IN SELECT ROOM TYPES (MAX. 2 KIDS; VALID 01/03-02/10; 04/15-05/31; 08/12- 12/21/12).

This beautiful All-Inclusive resort is ideally located on one of the nicest and sandy beaches of Cozumel Island with a delightful view of the crystal clear waters of the glorious Mexican Caribbean. Most of the El Cozumeleno Beach Resort is a two-tower beachfront property with an art-deco ambiance. All the rooms have a balcony or terrace and most of them are ocean view. Remodeled and expanded, this delightful All-Inclusive is ideally situated along a picturesque stretch of powdery white sand beach, directly facing the crystal clear waters of the glorious Mexican Caribbean. Experience incredible snorkeling courtesy of the on-site Dive & Water Sports Shop, lounge beneath warm tropical rays within the cool waters of one of two spectacular outdoor swimming pools, and relax within the comfort of beautifully decorated, fully appointed guestrooms. Children can create memories of their own at the professionally staffed Kid's Camp, offering games and activities designed especially for them. Enjoy extraordinary sea views from El Cocal Restaurant, gourmet a la carte cuisine at La Veranda, and tasty poolside snacks in a relaxing atmosphere at Las Bananas Snack Bar. Only 5 minutes from the airport and downtown, guests are just across the street from the brand new 18-hole Jack Nicklaus-designed Cozumel Country Club. At El Cozumeleño Beach Resort, let yourself be pampered beyond imagination! 252 air-conditioned rooms.

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ROOM TYPES

DELUXE OCEAN VIEW
Oceanview, King or 2 doubles, Balcony, Living area with sofa bed and two chairs, Cable TV, Safety deposit box in room, Bathroom with shower and tub, hair dryer, A/C, Caribbean Style, Double the size of the Standard Room.

Other Amenities -

Air Conditioning
Bathtub
Balcony or Terrace
Hair Dryer

STANDARD OCEAN VIEW
Standard Oceanview room w/king size bed or two doubles and one sofa bed, Full Ocean View guaranteed, Furnished Balcony, Cable TV, Safety deposit box in room, Bathroom with shower only, hair dryer, Air conditioning, Caribbean Style

Rollaways Available, Rollaway Charge:
Crib Available, Crib Charge:

Other Amenities -

Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Hair Dryer
Television
Room Safe
Satellite

STANDARD GARDEN VIEW
Garden View Standard room w/king size bed or two doubles and one sofa bed, Furnished Balcony, Cable TV, Safety deposit box in room, Bathroom with shower only, hair dryer, Air conditioning, Caribbean Style

Other Amenities -

Air Conditioning
Shower
Balcony or Terrace
Sofa
Hair Dryer
Telephone
Television
Room Safe
Satellite

OTHER INFO

Irons are available upon request.

HOTEL LOCATION

El Cozumeleno is located on prestigious Santa Pilar Beach on the lee side of Isla Cozumel, just across the street from the brand new 18-hole Jack Nicklaus-designed golf course. The Airport and downtown are only 5 minutes away (3 miles).

Address: TURISMO DEL CARIBE MEXICANO SA DE C
COZUMEL
QR

MX

Local Phone: 011-52-987-87-29

Toll Free Phone: 1-800-437-3923

Fax: 011-52-987-872-9544

Website Address: www.elcozumeleno.com

HOTEL FACILITIES

Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Physician on Call

Shopping Mall Nearby (3 miles)

Pools
Number of Pools: 3
Outdoor Pools: 2 Indoor Pools: 1
Swim-up Bar
Most spectacualr freeform pools in the island, unique design and connected by small waterfalls.

Golf: NEARBY
Cozumel Country Club - Located across the street.
Cozumel Country Club offers an 18-hole championship course designed by Jack Nicklaus.The 6,847-yd course will snake around trees, mangroves and wetlands, creating a unique challenge for even the most experienced of golfers.
Holes: 18
Green Fees: $149.00 (approx)
Cart Fee: included
Club Rental Fees: CONTACT HOTEL
Caddy: not available

Tennis
Number of Courts: 1
Outdoor Courts: 1
Court Fee: Free
Raquet Rental Fees: Free

Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge

Other Sports Available
Jogging Trail: Complimentary
Other Sports: Bike Tours-Kayaks

Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Manicure / Pedicure: Additional Charge

HOTEL DETAILS

Remodeled and expanded, the All-Inclusive El Cozumeleno is a two-tower beachfront resort with an art-deco ambiance. The brand new nine-story tower is the picture of elegance, with incredible views over sweeping turquoise waters and painted sunsets.
The hotel offers one of the most spectacular swimming pools in Isla Cozumel, and guests will enjoy the on-site 18-hole Mini Golf course and the wonderful beach area, where you are sure to find some of the best snorkeling in Cozumel.
Beach: The property is ideally situated on a gorgeous stretch of powdery white sand beach along a shallow ribbon of turquoise coastline, perfectly situated for unforgettable snorkeling. Conveniently, there is a Dive & Water Sports Shop located on-site.
Check-in: 3:00 pm
Check-out: 12 noon
Total Rooms: 252
Year Opened: 1974
Credit Cards: Visa, Master Card, American Express

HOTEL RESTRICTIONS

No spring breakers allowed. No pets. Must be at least 18 years old to check in.

DINING

El Cozumeleno Beach Resort features 1 meal plan options:

All Meals, Drinks & Tips-El Cocal, La Veranda, Las Bananas

There are 3 Restaurants at El Cozumeleno Beach Resort:

Las Bananas Snack Bar - A relaxing poolside snack bar serving lite fare throughout the day, with a choice of both national and international brand drinks.

La Veranda Restaurant - La Veranda offers an elegant dining experience, featuring gourmet a la carte cuisine from 6:00 pm to 10:00 pm.

El Cocal Restaurant - Enjoy an extraordinary view of the Caribbean while eating at El Cocal restaurant, serving delicious buffets for breakfast, lunch and dinner.

ACTIVITIES & ENTERTAINMENT

Daily Activities & Entertainment:

Daily Activities Program, Snorkeling Lessons, Scuba Diving Introductory Lessons, Bicycle Tours, Kayaking, Windsurfing, Aerobics.

Nightly Activities & Entertainment:

Theme night and dinner with live entertainment three times a week. Donatello Karaeoke Bar and Disco (open until 1:00 am).

CHILDREN'S PROGRAMS

The supervised children`s program is for kids between the ages of 5 and 12, and is available from 9:00 am to 5:00 pm.
Applicable Ages: 5 to 12 years old
Program Fees: Complimentary.
Children's Facilities
PlayGround
Game Room

Babysitting Fee: $5 per hour/per kid.
Advance Notice for Babysitting: 24 hours

Apple Vacations Customer Satisfaction Score

Hotel Average

What to expect

Food Quality

Comfort

Cleanliness

Service

339 Recommend
339 past Apple Vacationers would recommend El Cozumeleno Beach Resort to their friends and family

TripAdvisor Web Reviews

Based on 2642 reviews

What to expect

Location

Rooms

Service

Value

Latest Trip Advisor Review >>

Apple Vacations Traveller Reviews

a long wait

JERRY S.

May 17 2013

there was no one from apple vacations at the airport upon arrival. When booking, Eric told us that there would be an applevacations booth. there was no booth. we waited over an hour to get a ride to the hotel. .. More>

Customer Rating:

Perfect spot for me

OSEAS B.

May 16 2013

Overall I had a great time at this resort. Great location. The food got old by the second day. I guess that is normal. How many ways can you really cook chicken? The room was ok. Kind of outdated. Old sheets and blankets. Bed and pillows are hard as rocks. I was there for the sun and water. Best .. More>

Customer Rating:

Wonderful family vacation with adult children

LINDA H.

May 03 2013

We had a relaxing yet exciting vacation snorkeling great right at hotel. We had one of the best vacation ever for everyone from 30-58. Food in surpurb (son with us is a chef and was very impressed with every aspect of the food prep, presentation and quality.) .. More>

Customer Rating:

Th best all-inclusive we've ever been to

JOAO V.

May 02 2013

This hotel is amazing, very well built with fun and relaxation wherever you go. Relaxing lobby with bar, shop and wi-fi, great buffe and fine dining restaurants, a large fun pool with a bar in one side and a secluded relaxing one on the other. The private beach is a shallow and calm turquoise blue .. More>

Customer Rating:

Hotel Review

DUWAYNE N.

Apr 30 2013

This was my second stay at ElCoz. The hotel was extremely clean and the staff was over the top fantastic including the manager who visited my room to make sure I was ok. I did experience a day and a half of some kind of sickness but was comforted by the manager's visit and caring attitude. I pla .. More>

Customer Rating:

my comments

GAYLE D.

Apr 23 2013

The resort was very clean and the main restaurnat the food was very good but the buffet food was not. The entertainment was fair 3 out of 4 nights was movie night 1 night a live band. The services was very good. The only thing I felt was the servers did not inter mingle with the guests.I have been .. More>

Customer Rating:

Had a Blast at El Cozumeleno

KRISTINE R.

Apr 12 2013

We just returned from a 7 night 8 day stay at El Cozumeleno. The service was the best I have ever seen. The waiters knew our names each day and greeted us with smiles and knew what we wanted to drink. They are constantly working to make sure everyone was happy. The hotel itself was spotless. C .. More>

Customer Rating:

unacceptable

LISA C.

Apr 11 2013

Our A/C did not work. The beds and pillows were hard as rocks. The towels were old and worn out and gross. THe beer at all bars was hot. The food was horrible. Uneatable. We checked out and went to another hotel. .. More>

Customer Rating:

Nice

DAVID G.

Apr 11 2013

Hotel was fine. We were in the old, dated side, but the view was great. If they would update the bathrooms it would be 5 stars. .. More>

Customer Rating:

Excellent Apple Service

DOUGLAS W.

Apr 03 2013

We have been to this hotel many times with an without Apple. Apple makes the arrangements so much more pleasant. .. More>

Customer Rating:

lookout

DENNIS V.

Apr 02 2013

Why we got put in a room, no children and right outside we had the play ground. They didn't want to work with us at all on a different room. .. More>

Customer Rating:

TripAdvisor Traveller Reviews

Romantic getaway

philmooresr, Havertown, Pennsylvania

Wed May 22 16:06:51 EDT 2013

My girlfriend and I were last minute travelers and randomly chose this destination... We were looking online for someplace in the caribbean and this was a highly rated hotel, with a reasonable price point, and we were able to book through CheapCaribbean.com. I'm kind of a cynic and I took the time to read ALL of the CheapCaribbean and Trip Advisor reviews, and so I had very modest and realistic expectations. The property is beautiful... beach front, snorkeling, kayaking, hammocks, game room, fitness room, tennis court, miniature golf, and 2 large pools. The staff is very warm and friendly. I had requested through the online travel agent the highest possible floor. They could not guarantee,and said they would make every effort. My room was on the top floor, with a balcony above the main pool and a full view of the ocean... spectacular sunset view! The room was very clean, and the king size bed very comfortable, however the pillows are like sandbags. We never turned the 20" TV on, and inconveniently there is no wifi available in the room, but there are computers and wifi in the lobby. My girlfriend and I are non drinkers, non smokers, and vegetarian except fish so an all inclusive may seem like a waste, but we never felt that way. We drank plenty of free virgin pina colada's and of course ate for free, including free room service so we did appreciate this feature. The food at the buffet is absolutely awful, it is sitting out all day, and there are literally birds eating out of the buffet line. We opted to sit down and fine dine at the resteraunt La Vernada. The food was gourmet quality, prepared fresh, and the service was 1st rate and included at no additional charge... Breakfast and lunch are casual and dinner requires appropriate dress, and a same day reservation at the front desk. For me this made the all inclusive format totally worth it, and I would include this in your daily routine. The accomodations are not without issues... there is little water pressure, and weak Air conditioning. There is smoking allowed in the lobby, the rooms, the pool but I'm sure for some that is a plus. I rented a jeep for the 3 days we were there and found it a nice luxury, there is little "night life" in the hotel, and we like to explore the island and have the flexibility to do that without dealing with taxi's. I would stay at this hotel again

nice room and environment, so so food

Tim F, Indianapolis, Indiana, United States

Tue May 21 22:53:05 EDT 2013

My wife and I liked our room, the beach, and pools. The drinks weren't bad either, though there were inconsistencies in how they were made, but you'd expect that when there are different bartenders... More>

Awesome resort, except .....

assk, Huntsville, Alabama

Tue May 21 20:34:56 EDT 2013

We just came back from our first trip to Cozumel and stayed 4 nights at El Cozumeleno. Service was exceptional, food at buffet (El Cocal) for breakfast, lunch and dinner was all very good with many choices from chicken, pork, fish, vegetables, menu changed every meal. Dessert bars were okay (it worked great for us since we have too much of a sweet-tooth). Fruit and salad bars were fantastic, many varieties of tropical fruits! "Cook-to-order" stations for breakfast and dinner were awesome, the "chef" tried to make it per our request. The servers went the extra mile to please us and checked our tables often without bothering us while enjoying our meals. They also came by often while we sat under the "pallapas" by the beach, and asked if we needed anything . "Dinner at the beach" theme with singing band was very entertaining, and we enjoyed the sunset. We need to make reservation the same morning for the dinner at La Veranda, the food was just okay, seasoning and taste were not quite right, limited choices on menu, desserts were too dry, but service was excellent!! They also serve breakfast and lunch with casual attire. The Banana Snack Bar only serves hamburgers, hot dogs, nachos , fries etc, but you also can order from menu. The BAR is pretty much open all afternoon and evening. Beware of mosquitoes at night! We didn't have any problem getting lounge chairs at the beach. 1 hour FREE snorkeling was a very nice deal for us to try out since we are not novice snorkelers. We saw cruises passed by almost everyday, even after sunset, very nice evening scenery. The WI-FI worked well at lobby area, but there were also some computers available. The only thing that we're a little disappointed was when we ordered a room-service for a "Canelazo Bites" (oven baked cinna bites, sprinkled with cinnamon and sugar, served with cappucino dip) , 10 minutes later he delivered a basket with 4 different kind of pastries, not even close to the description, like what they serve at the coffee station lobby bar (see photo) . They could improve on this department. Overall, we enjoyed our vacation at El Cozumeleno.

Girlfriends vacation

leprice86, Charlotte, North Carolina

Tue May 21 17:39:51 EDT 2013

My best girlfriend and I took a 5 day vaca for a girls trip. Our experience was very good. They had many activities and things to do each day. I wish I was there longer to do them all. The staff was... More>

vacation in Cozumel 5/12-5/18/2013

Maggstx70, Huntsville, Texas

Tue May 21 14:10:49 EDT 2013

I found a mixed review on this resort, but I was very pleased. I don't know what everyone was complaining about...the room was always clean, food was awesome, staff was right there to get whatever I... More>

The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.

	APPLE RATINGS: Exceptional Standard of Service & Quality; Luxurious;
	Superior First Class; First Class; Comfortable; Modest
	Superior to other hotels with the same rating; Superior to other hotels with the same rating

*Unless otherwise noted, fares include ROUNDTRIP AIRFARE via U.S. certified air carrier, hotel transfers, hotel tax, resort baggage handling, fuel surcharges and all pre-collected U.S. and foreign taxes and fees including September 11th Security Fee. More details
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