Cozumel

El Cozumeleno Beach Resort


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All Inclusive    

This beautiful all-inclusive resort is ideally located on one of the nicest beaches of Cozumel Island, with a view of the crystal clear waters of the Mexican Caribbean. This two-tower beachfront property offers an art-deco ambiance. El Cozumeleńo is located on the prestigious Santa Pilar Beach on the north side of Isla Cozumel, just across the street from the 18-hole Jack Nicklaus-designed golf course and a mere three miles away from the airport and downtown. All the rooms have a balcony or terrace and most boast an ocean view. Stay connected with Free WiFi in public areas.

When hunger strikes, enjoy extraordinary sea views and an abundant buffet at El Cocal Restaurant, gourmet ŕ la carte cuisine at La Veranda, and tasty poolside snacks in a relaxing atmosphere at Las Bananas Snack Bar. The dining at El Cozumeleńo is a vacation of culinary discovery; the all- inclusive resort offers cuisine for everyone. Unlimited domestic and international drinks are served at the hotel's five bars.

Enjoy five pools, two Jacuzzi's and children's pool. Children can create memories of their own at the professionally staffed Kids' Camp, offering games and activities designed especially for them. A lovely plaza next to the indoor pool contains a colorful ceramic fountain, plus a giant black-and-white chess set. Other ways to stay busy in and out of the sun include the air-conditioned fitness center, and a dive center for arranging scuba diving and snorkeling excursions, bicycle tours, kayaking, windsurfing, and aerobics. Nightly activities and entertainment include theme nights and dinner with live entertainment three times a week.
HOTEL LOCATION
El Cozumeleno is located on prestigious Santa Pilar Beach on the lee side of Isla Cozumel, just across the street from the brand new 18-hole Jack Nicklaus-designed golf course. The Airport and downtown are only 5 minutes away (3 miles). Beachfront.
Address: Playa Santa Pilar Zona Hotelera Nor
Cozumel
QR

MX
Local Phone: 52 987 8729530
Toll Free Phone: 1-800-437-3923
Fax: 011-52-987-872-9544
HOTEL FACILITIES
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (3 miles)
Pools
Number of Pools: 5
Outdoor Pools: 4     Indoor Pools: 1
Swim-up Bar
Most spectacular freeform pools in the island, unique design and connected by small waterfalls.
Golf: NEARBY
Cozumel Country Club - Located across the street.
Cozumel Country Club offers an 18-hole championship course designed by Jack Nicklaus.The 6,847-yd course will snake around trees, mangroves and wetlands, creating a unique challenge for even the most experienced of golfers.
Holes: 18
Green Fees: $149.00 (approx)
Cart Fee: included
Club Rental Fees: CONTACT HOTEL
Caddy: not available
Tennis
Number of Courts: 1
Outdoor Courts: 1
Court Fee: Free
Raquet Rental Fees: Free
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Bike Tours-Kayaks
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Manicure / Pedicure: Additional Charge
HOTEL DETAILS
Remodeled and expanded, the All-Inclusive El Cozumeleno is a two-tower beachfront resort with an art-deco ambiance. The br and new nine-story tower is the picture of elegance, with incredible views over sweeping turquoise waters and painted sunsets. The hotel offers one of the most spectacular swimming pools in Isla Cozumel, and guests will enjoy the on-site 18-hole Mini Golf course and the wonderful beach area, where you are sure to find some of the best snorkeling in Cozumel. Beach: The property is ideally situated on a gorgeous stretch of powdery white sand beach along a shallow ribbon of turquoise coastline, perfectly situated for unforgettable snorkeling. Conveniently, there is a Dive & Water Sports Shop located on-site. Check-in: 3:00 pm
Check-out: 12 noon
Total Rooms: 252
Year Opened: 1974 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No spring breakers allowed. No pets. Must be at least 18 years old to check in. Free WiFi in common areas.
ROOM TYPES
SKY OCEAN VIEW
Ocean view with one king bed or two double beds. Located in the south tower on the top floor. Also includes a guaranteed reservation for La Veranda at the time of your choice, as well as private guest service and room service.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
PREMIUM SKY TOP
Located on the 9th floor of South Tower, private balcony with cocktail table and chairs, 32" flat TV w/Cable, A/C, mini fridge, beach towels, Room service, guarantee reservation any seating time at their specialty restaurant.
Other Amenities -
SKY OCEAN VIEW SS
Ocean view with one king bed or two double beds. Located in the south tower on the top floor. Also includes a guaranteed reservation for La Veranda at the time of your choice, as well as private guest service and room service.
Other Amenities -
PREMIUM SKY TOP SS
Located on the 9th floor of South Tower, private balcony with cocktail table and chairs, 32" flat TV w/Cable, A/C, mini fridge, beach towels, Room service, guarantee reservation any seating time at their specialty restaurant.
Other Amenities -
STANDARD OCEAN VIEW
Standard Oceanview room w/king size bed and one sofa bed or two doubles, full ocean view guaranteed. Furnished balcony, cable TV, safety deposit box in room, bathroom with shower, hair dryer, air conditioning, Caribbean style. Rollaway & Cribs available.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Hair Dryer
Television
Room Safe
Satellite
STANDARD GARDEN VIEW
Garden view standard room w/king size bed and one sofa bed or two doubles, furnished balcony, cable TV, Safety deposit box in room, bathroom with shower only, hair dryer, air conditioning, Caribbean Style.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Sofa
Hair Dryer
Telephone
Television
Room Safe
Satellite
DELUXE OCEAN VIEW
Ocean view, king bed or two double beds, balcony, living area with sofa bed and two chairs, cable TV, safety deposit box in room, bathroom with shower, hair dryer, A/C, Caribbean style. Double the size of a standard room.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Room Service
Balcony or Terrace
Hair Dryer
Telephone
Television
Room Safe
Satellite

OTHER INFO
Irons are available upon request.
DINING
El Cozumeleno Beach Resort features 1 meal plan options:
All Meals, Drinks & Tips-El Cocal, La Veranda, Las Bananas
There are 3 Restaurants at El Cozumeleno Beach Resort:
Las Bananas Snack Bar - A relaxing poolside snack bar serving a la carte meals for breakfast an lunch, with a choice of both national and international brand drinks.
La Veranda Restaurant - La Veranda offers an elegant dining experience, featuring gourmet a la carte cuisine from 5:30 pm to 9:30 pm. Unlimited dinner requires reservation on a daily basis. Dress code (long pants, close shoes & tshirts for men. No mini skirt or shorts for women)
El Cocal Restaurant - Enjoy an extraordinary view of the Caribbean while eating at El Cocal restaurant, serving delicious buffets for breakfast. Lunch and dinner either buffet or a la carte.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daily Activities Program, Snorkeling Lessons, Scuba Diving Introductory Lessons, Bicycle Tours, Kayaking, Windsurfing, Ae robics.
Nightly Activities & Entertainment:
Theme night and dinner with live entertainment three times a week.
CHILDREN'S PROGRAMS
The supervised children's program is for kids between the ages of 5 and 12, and is available from 9:00 am to 5:00 pm. Younger kids may stay at kids club accompanied by an adult.
Applicable Ages: 5 to 12 years old
Program Fees: Complimentary.

Children's Facilities
PlayGround
Game Room
Babysitting Fee: $5 per hour/per kid.
Advance Notice for Babysitting: 24 hours

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
545 Recommend
545 past Apple Vacationers would recommend El Cozumeleno Beach Resort to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6087reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Cozumel Vacation
MARIA R.
Nov 15 2018
What a great, warm receptive location. Friendly people, excellent weather, and just all-around- welcoming hospitality. Rooms comfortable (a bit dated--decreased internet in rooms); but internet access on balcony and by the pool excellent! Definitely going back and would recommend. Located in quieter section of Island-- what a pleasant surprise this was. Just enough activities to not feel underwhelmed-- but no congestion! Went in to downtown-- lots of folks when the cruize ships come in.
Customer Rating: 

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El Cozumelino
ROBINJEAN M.
Aug 14 2018
Apple Vacations very nice to work with. There was a few issues in the booking steps and apple sent me an email and I was able to fix them right away. Now for the hotel, it took forever to check in and we had to wait over 3 hours to get our room. Our luggage was taken so we were unable to get swim suits. So we sat at a table and waited. We had been to this hotel over 10 years ago. Nothing has been updated. Same pictures on the walls, same mattresses, they just put a foam cover on the top. Our room had an air vent that was falling down and the last full day of our vacation was spent running down maintenance and finally changing rooms due to running water from the ceiling. Again same decor as 10 years ago in the new room. The food was fair at best. The only good thing was you could have an eggs made every morning just how you liked them. Other than that is was not very good. The one dinning room on site was so so. Not much better than the buffet and you had to stand in line starting at 8 am to get reservations. Everyone wanted in there because the food at the buffet was horrible. The staff was very friendly as far as the wait group. The front desk acted like they were doing you a favor to help you out when there was a problem. The one thing that kept me from going to a different hotel was the amazing beach. There was a large roped off area that had many reefs and an incredible array of sea life. The water was clear and clean. The down side was there were not enough chairs for everyone so you had to get up, 6 am, to put stuff on chairs so you could have a place to sit. We spent a lot of time off site due to the issues. Cozumel is a great place to go to. I love this island and the people who call it home. Just don't go to this resort. If you do, plan on spending money on food away from there. I would not recommend this resort to anyone.
Customer Rating: 

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The Worst Hotel I've Ever Stayed In
TRACY T.
Jul 27 2018
This was a terrible experience. I assumed that the similar rating and cost to Iberostar (which was awesome) meant it would be a similar standard. It is not. The staff is completely disinterested, the beds are like box springs they're so hard, service is painfully slow, they try to charge for the important things...LIKE WATER!..., the food is truly bad, and you can't even try to take your mind off the painful beds, dripping vents, and mildew smell with WIFI because that's nonexistent in the rooms. It is slow but available in the lobby where you have to sit and bake in no A/C to use it. At least 20 families got sick from the food while we were there. Fortunately the food was so terrible we started eating out so we never got sick. Just don't stay here. Not sure I'll be doing business with Apple anymore based on how bad this experience was. I've stayed in roadside cheap motels better than this hole.
Customer Rating: 

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Good no-frills option
STEPHEN D.
Jul 19 2018
Overall the hotel was pretty good. Older but reasonably well maintained. Beach and swimming area were awesome, about 2/3 rock and coral and 1/3 sand. Awesome for snorkeling. The piers kept the silt and seaweed out. Food was fine, not great but certainly tasty, especially the fish dishes. Only 2 complants are poor maid service (didn’t leave bottled water or towels for 3) and the Apple rep needs a functional card reader. Wasted 2 hours trying to pay for a snorkeling trip
Customer Rating: 

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El Cozumeleno and American Airlines
CHARLES M.
Apr 23 2018
This was our 9th stay at El Cozumeleno. We enjoy the location due to its close and inexpensive proximity to town. The hotel is still not a 5 star resort, but the staff does an excellent job in looking out for the patrons. The food is ok and they offer a fair variety on the ala carte menu. When the buffets are open, the food is good and the grill chefs do an admirable job. The beach has stayed consistent and is still the best one on this part of the island. We flew with American Airlines as we normally do. However, i simply cannot figure out why I have to drive 100 miles to Denver to save the extra $500 it would cost to fly out of Colorado Springs. Makes absolutely no sense. The flights leave at the same time, arrive Dallas at the same time and connect to the same flight to Cozumel. Yet, it costs $250 per person more to fly from Colorado Springs. And I live 5 minutes from the Colorado Springs airport. I am also a disabled veteran and ask to board early to allow me to put my carry on in the overhead. I have a little difficulty in doing so and just don't want to hold up passengers boarding. I could not find a way to do that online when we booked. I had no issues when i worked thru the ticket and gate attendants. However, it would be far more convenient if i could so this online. Final result, the trip was what we expected, we enjoyed the time at El Cozumeleno and Cozumel. We are already working on booking our next trip for this November. No changes in hotel or airlines, although we will likely spend the extra money to drive 5 minutes to COS.
Customer Rating: 

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DEBRA S.
Apr 02 2018
El Cozumeleno is an older resort, but they do their best to keep everything clean. I felt very secure with safety staff always monitoring the property. The food cycles each day and is pretty standard. The door handle to each room still uses actual keys as well as the safe.
Customer Rating: 

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Fantastic service; Great Location
CHRISTIAN A.
Mar 07 2018
No need to say anymore
Customer Rating: 

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MARK G.
Feb 27 2018
Wait staff was short handed. Only 1 bar tender at each of the 2 bars and only a couple of waiters to take drink orders. We were advised the hotel was to full capacity however, the wait staff could in no way keep up and provide the service that was expected. Also, cruise ship people could spend time at the resort for a fee. That is fine however, they were treated like royalty when paying people staying at the resort were ignored. Pople were lined up at the bars for drinks which was frustrating. Staff were all great. We have been to El Cozumeleno about 10-11 times now and it needs a renovation/update. Chairs are old, bedspreads old. The worst part of all is that there are never enough lounge chairs - the same as it has always been and that is a big downfall. People were looking for chairs and could not find any. You have to "reserve" your chairs at 5:30 - 6:00 am or risked not having any for the day. We've been to other resorts and they do not have that problem. Otherwise, a great stay. Love the wait staff, bellmen, etc.
Customer Rating: 

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Huge rooms - Great view
SCOTT T.
Jan 25 2018
Huge rooms - Great view -
Customer Rating: 

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Website information misleading
SCOTT B.
Jan 24 2018
There were many things on the website that were misleading and outright wrong about this resort. It stated that there were four restaurants available. Basically you had one nice restaurant and then a buffet outside and a snack bar. The only decent food was at the sit-down restaurant and if you wanted to go there for dinner you had to get up at 7 in the morning to try to get a reservation. It was ridiculous. We talked to several people that had the same problem and thought there were more restaurants available. This is very misleading and downright wrong. There were several things not working properly in our room and the other room that we had. I had to get very stern with management to get one of the air conditioners working in one of our rooms. I gave up on all the other things such as the phone because they would never come fix anything else. One positive is most of the staff was really nice. Be careful because if you stay on the lower floors you will smell sewage. We stayed at a different Resort last year for a little less money but it was so much nicer and had more restaurants and amenities. I would not recommend staying here unless you get a super good deal. By that I mean around $800 a person or less for a full week. Including airfare. There are many other Resorts available for the same price that are much nicer.
Customer Rating: 

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El Cosomolina Resort.
VALERIE B.
Sep 20 2017
Have been twice, and think we will be going again. Wonderful snorkeling and scuba right by the hotel, or get a catermeran to pick you up at the pier. Fabulous.
Customer Rating: 

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TripAdvisor Traveller Reviews
Our 6th visit to the El Coz in December of 2018
larry v, College Park, Maryland
Sun Dec 09 14:41:03 EST 2018
This review is very current and this was a 6 day visit. This is our 6th stay at the El Coz and we stayed during December of 2018. We are a married couple in our late 50's and we enjoyed our visit. We arrived on a Sunday on an afternoon flight and had about a 30 minute wait to get through customs, but it was OK. Once out of customs, we got passed the timeshare and van hawkers. We walked off the airport property and got a taxi to the El Coz. Normally we go to Diego's taco stand on the way in, but it is not open on Sunday. We fixed that by going there as we left to go home. Diego's - This is a great place to get a fast, inexpensive, and tasty meal.The service is good and some of the best taco we ever had. Sign the wall before you leave. Please note this is a cash only operation. Once we checked in to the El Coz we were remembered by many of the staff and we got our room on the 6th floor and started our stay. The resort was not crowded and we had no issues getting any service requested. Below is our review. PROS: Our hotel room was very good and the A/C worked well. We requested extra towels and pillows and got them sent to us quickly. The room was cleaned daily and very clean. We ate breakfast in the outdoor dining area (my wife calls this the Hut) and was enjoyed each morning. We ate our lunch on the beach and again we enjoyed our meals. We ate all our dinners off site or in the Hut, because the island has great restaurants. Overall, the food has improved from past visits and we didn't have any issues in past visit. The coffee is better too. The beach is great and we were normally some of the last people off the beach each night. We had no problem getting chairs. The water is warm and so many fish swimming around. Beach waiter service is outstanding. We played Mini-golf several times and had alot of fun. The course is in a little need of repair, but easy to over look. The drinks are good and be sure to asked for name brand alcohol. Once the bartenders know how you like your drinks, they will fix it the way you want it every time. There are general improvements going on with the property and as always - the staff is cleaning all the time. CONS: There are no wash cloths in the rooms. You can get them from housekeeping if you ask, but we didn't need them. Only one bottle of water per day per room. We go to the Mega in town for a case of water at a much lower price. The main hot tub still not hot but mostly cold and has been this way since we started coming here. The other hot tub by the mini golf was luke warm but OK. Having to return the beach towels each night at 7pm. We did ask and we were able hold them overnight without an issue. Having to go to the lobby to reserve a place in the inside dining room early in the morning. Not normally an issue for us because we tend to eat late and off property alot, but still a pain, especially during the off season. Good new is they changed their old plastic cups to new plastic cup. The old cups sometimes gave an off taste to some drinks (wine). They do also have more real glass glasses too. We solved the problem by bringing our own insulated drink holders. The wait staff doesn't mind if you use them. Note the wine is OK but not great. When we go to Mega, we buy some bottle wine and have that at dinner in the Hut or the lobby. TIPS: Please tip the staff and treat them as you would want to be treated. They work long hours for little money and bust their butts to service you. We tip early and often. Also talk to them about themselves. They normally will be more then happy to talk to you. Rent a car and drive around the island. It is a very safe island and lots of things to see. You can rent a car in the lobby (kind of expensive but easy) or go downtown. Watch out for gas station scams, but they are easy to spot. Go visit the east side of the island, it is very wild, but have some great beach bars/restaurants. Bring cash, most don't take credit cards and sometimes the credit cards machines don't work - no internet. Go to MEGA in town. The prices are good and alot of interesting things for sale (like Walmart). They have inexpensive water and alcohol plus a good bakery too. Lastly, they have great exchange rate for dollars to pesos, better than the EL Coz. Please note they don’t sell alcohol on Sundays, but are open late each night. Take taxis but ask them up front how much it will cost (in pesos) for the ride before you get in. We get a better price when we use pesos. Taxis are easy to get at the El Coz. OVERALL: The El Coz is not a 5 star resort, so don't expect it to be one. It is also not a party resort, so things wrap up early more nights. We like it and will be back for our 7th visit in 2019.

I’d stay there again.
kevinhV7349LB,
Sat Dec 08 04:26:45 EST 2018
This was our first time to Cozumel and at this particular hotel. The price was a factor for us choosing this particular hotel, and we were not disappointed. It’s a little dated and in need of a remodel, yet very clean. But made up for it in service. The service from all workers, from check in to check out, and everywhere in between was excellent!! Incredibly helpful, polite, happy, gracious and amazing. The staff was awesome and made up for any deficiencies in the hotel itself. It’s well worth the money you’ll spend.

muy bueno
Janlce C,
Mon Dec 03 09:06:23 EST 2018
Love it have stayed there many times, although it needs a face lift it is being remodeled, we are looking forward to our next trip there. It is not close to down town and you have to take a taxi but it is just far enough away for quiet and the service is great.

Great all-inclusive, friendly staff and nice beach
Jen4h2o,
Mon Dec 03 08:23:51 EST 2018
We spent a week here to get away and see the ocean, and we had a fabulous time. The beach was nice, several chairs and umbrellas (no charge). There was snorkeling right in front of the hotel - so many fish! We also did the snorkel activity sponsored by the hotel and had a great time. The food and accommodations were decent but not spectacular. Still a good deal for the money, I would do it again

The staff makes this property shine in every sense of the word
newmexicoonline, Truth or Consequences, New Mexico
Sun Dec 02 08:47:28 EST 2018
I just had to knock off a star because one of the primary reasons I book this place is that it was one of the few that had not just a pool but a spa, as in a hot tub. Although the spa always had Jets going, unfortunately the water range from an estimated temperature of 84-100° during a six nights I was there, with it getting up over body temperature on only two of those days. Since the daytime temperatures are only in the low-80s and the pool water is at an estimated 76 to 80° degrees, a spa with actual warm to hot as opposed to tepid water would have been great! Other than that, I want to take the time to name some of the staff who did such an excellent job while I was there: Janet, Miguel, Jorge, Freddy, and Christian. But the housekeeping team and the people at the front desk and the many bars where I did not learn everyone's name-- so many people were so friendly and did just such an excellent job. In fact, there is only one person that comes to mind at seemed constantly cranky... I really kind of felt sorry for him, feeling like someone who needs to retire but perhaps circumstances prevent him from being able to do so. Yes, you can tell this is an older property but they do an excellent job of working to keep it in Tip-Top shape, cleaning all the outside areas constantly and even cleaning and repainting the yellow and white stripes on their private Pier while I was there. Now, I'm not so naive is to not realize that they are in the service business, and not so silly as to think that my tipping at an all-inclusive Place didn't have anything to do with the service I received in particular. However, I could see how they treated everyone all around me, even people that I know we're not tipping unless they did so surreptitiously in advance. And any rate, regardless of that., I want to emphasize that part of what made my stay there wonderful was the friendly service and excellent attention to detail. It's not a big secret that you can order off a menu instead of going to the buffet, you just have to ask for the menu if you walk around and look at the buffet and don't think that's what you prefer. In fact, the last two days I was there, because they had under 100 guests, they only serve from the menu and did not have a buffet set out. As with most places, some of their food was better than other things. I personally would avoid the pasta. Their chicken enchiladas de mole sauce was excellent! All their fruit was good. I love loved their pina coladas better than the few other mixed drinks I tried. I thought they were always some good selections on the buffet. One morning when I wasn't feeling quite up to par, Janet brought me their chicken broth with pieces of chicken and rice and it was superb. Their fresh fruit juices were always very and delicious. The green juice was really great everyday. Also, I did not have any issues eating their salads, unlike some very highly rated restaurants and Akumal later on my trip where I spent the rest of the night in the bathroom... Sorry if that's TMI... :-) Now this had been planned as a one-month long snorkeling sojourn, but as it turned out Cozumel offered the best snorkeling of my trip so far and I am less than a week away from its end. Now this wasn't anywhere near the best snorkeling I've ever done, which was just off of the beach at Anse Chastenet on St Lucia. But it was decent snorkeling, especially for beginners or a senior solo female like me, right in the Cove in front of el Cozumeleno. Plus, wearing water shoes that slip inside your snorkel fins when you get to the put-in point, you can walk 5 to 7 minutes to just this side of the Westin and do a drift snorkel back to El Coz. I did that several times and was in the water snorkeling the first 5 days I was there. The last morning when I left the water was too choppy for the first time. Of note is the fact that they're free snorkel gear can only be used for 1 hour a day, otherwise it's $10 us per day for rental, which is still at the low end of the going rate. I took my own snorkel gear so that was yet another thing I never had to deal with, once I got it there that is. It is a hassle to pack but I like never having to worry about where I was going to rent it or lugging it back there when I was done, not just at this location but during the entire month I was there. I liked their different sets of pools. They had a couple of very small shallow round pools that set underneath a mushroom rain type waterfall, that would have been great for little kids to play in. They also had several other very shallow areas meant for just sitting in the water or for little kids. They had one pool that was deep enough to be over my head but a couple that were more like play pools being 4 feet deep or so. There is a swimming pool with a swim-up bar to get drinks, and an indoor / outdoor pool with a big tall waterfall coming down into it if you need to get out of the shade. Although they had activities listed at almost every hour of the day, most people seem to be happy enough on their own and there didn't seem to be a lot of participation in that. There is a miniature golf course which I played with a couple of brand new friends, a 10 year old kid and an unrelated woman whose own daughter was out doing something else with Grandma LOL. Apparently there's a workout room and pool table upstairs but I never made it up there. I would love for my son daughter-in-law and two grandkids to come here with me sometime. I know the grandkids would just love it! But honestly, for people who prefer more modern and new, I'm not sure they would be happy. For example, just like every other place that I visited during my month-long trip, you couldn't put any toilet paper in the toilet. I don't know if that is true at newer, fancier, more expensive Resorts like the Westin or not. And while many people have complained about them only putting one bottle of water in the room everyday, I got two bottles sometimes three each day from housekeeping, plus you could refill them in the kids room or ask any of the bartenders to refill them for you. So having enough water in my room was never an issue without having to buy any. Of course, I did tip 50 pesos a day, leaving it in my room on the bed with a note thing saying "por servicio". I also never bothered to get a towel, thinking it was just something else to keep track of LOL, but I did speak to someone who said that they made arrangements to keep the same towel over their entire week long stay instead of having to turn it in every day. I'm sure it saves on housekeeping expenses not to have to laundry one every single day, so a lot of the stuff has to do with trying to have good communication, I believe. Well I still have one more place to stay after I leave where I'm at now, but El cozumeleno Beach Resort is definitely a place that I personally would like to return to. Please forgive any typos and bad grammar because I'm doing this on my tablet and it doesn't always make it that easy. :-) oops, one final note. I rate everything relative to the price I had to pay and I stayed for 6 nights for under $800 US including all taxes and fees, which I thought was pretty good for an all-inclusive that never tried to keep you from drinking too much or eating more LOL. I had a ground floor Ocean View with a patio, they were willing to upgrade me to 5th floor Ocean View but I preferred ground floor and still had a very nice view over the pool of the ocean in the background from my particular room. I would choose this exact same room again. Other hotels were wanting this much for an ocean view room with no food or drink included or with just a buffet breakfast. I arrived the day before Thanksgiving for an extended Thanksgiving weekend. The air conditioning was very noisy and there was no refrigerator or coffee maker in the room. However, there is a coffee bar down in the lobby which was open every time I went there, so if I wasn't up to interacting with people yet, I went there and helped myself. However, be aware that there's only dry creamer there, no liquid creamer or milk. Once the bigger Coffee and drinks Bar opens at mid-morning, you can get Frappuccinos and mocha lattes and all that good stuff.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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