Mazatlan

El Cid Castilla Beach Hotel


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2019 Exceptional Values
Extra Value: $1200 Mega Bucks*.
Family: Up to 2 kids 7 & under Stay & Eat Free with paying adults in existing bedding (one child per adult).

Minimum age for check-in is 25 years old.

Uninterrupted Pacific Ocean views and convenience to Mazatlan's vibrant Golden Zone make El Cid Castilla Beach Hotel perfect for fun and sun seekers of all ages. Its vibrant location, variety of activities, and friendly service make it a tropical oasis for unforgettable getaways. This all-inclusive resort is nestled in the heart of Mazatlan's Golden Zone close to shops, restaurants, and bars.

El Cid Castilla Beach Hotel offers the perfect setting for unforgettable family fun and an array of daily activities. For sports enthusiasts, a variety of non-motorized watersports are offered including kayaking, Hobie cats, and boogie boards. Lounge under a Palapa hut on the beautiful sandy beach, take a dip in the pools, or sip your favorite cocktail at the swim-up bar. Explore the picturesque, colonial towns of Copala and El Quelite or indulge in a massage or spa treatment at nearby El Cid Golf & Country Club. A short stroll from El Cid Castilla Beach Hotel, the Golf & Country Club features a 27-hole Championship style golf course, nine tennis courts, and a full-service spa & salon.

For the enjoyment of younger guests, El Cid Kids Club offers a full day of fun featuring snorkeling lessons, Spanish and Mexican cooking classes, kayaking, water polo, and Mexican games. Each day offers something new!

Select from a variety of restaurants and lounges, featuring live entertainment and cuisine with international and American flair. Start your day with an energizing breakfast buffet at El Campeador restaurant. After a fun-filled morning of splashing around in the pool, revitalize with a delectable oceanside lunch buffet at La Alhambra or a cocktail and burger at the swim-up bar. In the evening, savor Italian fare at El Alcazar or attend a colorful cultural performance at La Pergola Dinner Theater.

Find more information about El Cid Resorts.

Learn more about Mazatlan.

*Mega Bucks is valid on golf, spa, shopping, a bay cruise, and other activities. Valid for all categories and all plans. One Free Mega Pass per room, per stay. Combinable with EBBs and existing promotions. No minimum of nights is required. Details of inclusions available at www.elcid/value/
HOTEL LOCATION
Located in the Golden Zone, the hotel is within walking distance of the main shopping and dining district. The El Cid Cast illa is in the center of El Cid Mega Resort.
Address: AVENIDA CAMARON SABALO S/N
MAZATLAN
SIN

MX
Local Phone: 011-52-669-91...
Toll Free Phone: 800-525-1925
Fax: 52-669-914-1311
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (2 miles by car.)
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
There are two pools waterfalls, underwater caves and grottos.
Golf: ON-SITE
El Cid Gold Course Lee Travino Marina Nine
The El Cid Gold is an 18 hole Par 72 professional course, surrounded by beautiful palm trees and gorgeous homes. There is also a golf school taught by PGA, LPGA and USGTF Golf Professionals, and the new Lee Travino Marina 9-hole course.
Holes: 27
Green Fees: Fee required
Cart Fee: Fee required
Club Rental Fees: FEE REQUIRED
Caddy: Fee required
Lessons Available
Tennis
Number of Courts: 9
Outdoor Courts: 9
Lighted Courts: 5
Court Fee: $10 single/$17 doub
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Other Sports Available
Squash: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Castilla consists of three buildings: one 17-story tower overlooking the ocean, and two 4-story low-rise wings overlooking the serpentine pool and lush gardens. This self-contained oceanfront property features a 27-hole golf course, meeting facilities capable of holding up to 300 people, a spa and fitness center, and deep sea fishing. Beach: The hotel is located on the most popular beach in Mazatlan. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 500
Year Opened: 1982 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
The All-Inclusive plan only includes the restaurants and bars at El Cid Castilla. The hotel will require that the minimum age to check-in at these hotels without an adult in the same room will be 25 years old. Valid passport will be required.
ROOM TYPES
STANDARD OCEANVIEW ROOM
Standard guestroom includes one king bed or two double beds, and a private balcony with stunning ocean views. European Plan (EP) included.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD POOLVIEW ROOM
Standard guestroom includes one king bed or two double beds, and a private balcony with pool views. Max occupancy: 4. European plan (EP) included.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD OCEAN ELITE W/GOLF
Adults only. Standard guestroom includes one king bed or two double beds, and a private balcony with beautiful ocean views. Elite amenities include a welcome basket, complimentary access to the Elite Room, and more. All-Inclusive plan and golf included.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
POOL VIEW ELITE
Pool View accommodations, Preferred seating in a la carte restaurants, Room Service, Pool Towels in room, Late check-out until 3:00pm, Water sports: kayaks and boogie boards, Kids Club. Ages 4-12 years old, Teens Club : Ages 13-17 years old.
Other Amenities -
STANDARD OCEANVIEW ROOM
Standard guestroom includes one king bed or two double beds, and a private balcony with beautiful ocean views. All-Inclusive Plan (AI) included.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD OCEAN ELITE
Standard guestroom includes one king bed or two double beds, and a private balcony with stunning ocean views. Room also includes room service from a special menu and other elite amenities. All-Inclusive (AI) Plan included.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD POOLVIEW ROOM
Standard guestroom include one king bed or two double beds, and a private balcony with pool views. Max occupancy: 4. All-Inclusive Plan (AI) included.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
El Cid Castilla Beach Hotel features 3 meal plan options:
Inclusive-Elite Inclusive Plan
Limited All-inclusive Plan
No Meals
There are 5 Restaurants at El Cid Castilla Beach Hotel:
El Alcazar - International restaurant located at the Mezzanine. Open from 6:00 pm to 10:00 pm.
La Cascada - Mexican gourmet restaurant open from 6:00 pm to 10:00 pm.
Al Andalus - An oceanfront buffet restaurant open from 7:00 am to 5:00 pm.
Club Playa - Snack bar located at the pool, open daily from 10:00 am to 5:00 pm.
La Pergola Theater - Located at the ground level. Open for dinner from 7:00 pm to 9:30 pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Activity program available 10:00 am to 5:00 pm.
Nightly Activities & Entertainment:
Dinner shows from 7:00 pm to 9:15 pm.
CHILDREN'S PROGRAMS
Activities include Pinata party, Spanish lessons. tennis clinic and golf.
Applicable Ages: 4 to 11 years old
Program Fees: Fee varies.

Children's Facilities
PlayGround
Children's Pool
Babysitting Fee: $10.00 per hour
Advance Notice for Babysitting: 24 hours

TripAdvisor Web Reviews
Based on 5104reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Better than expected and our expectations were high
KEVIN P.
Mar 14 2019
El Cid property are a landmark in Mazatlán. They take excellent care of the property each and every day. The beach venders could be overwhelming to some. Food in the large dining area was ok considering the number of guest they serve. At times you might find seating and the beach seeming full. However it always seemed to work for us, party of two, larger groups would struggle if they did not claim their turf soon in the day.
Customer Rating: 

Week getaway
EMILY M.
May 01 2017
It was a nice hotel with a lot of different options. The all inclusive was a bit confusing because you couldn't eat at some of the restaurants and had to plan ahead and make reservations for dinner with a dress code. The beach is a bit small and when high tide is up there is no beach.
Customer Rating: 

My opinion
SCOTT S.
Sep 08 2016
Overall, hotel was excellent. The transportation from the airport to hotel was terrible. The van drove at an excessive speed....75 mph, the company couldn't speak English, and drove us way out in the country not telling us where we're going. It would of been nice to have a handout to understand the route to hotel. In addition, the beach was flooded with people trying to sell you everything under the sun. It's not an ideal vacation and don't ever plan on going to Mazatlan again.
Customer Rating: 

HOTDOGS ARE NOT SAUSAGES!
MARIE D.
May 11 2013
We were pleased to be met at the airport by one of your Apple representatives. He got us into the cab and we were on our way! The desk clerk at the hotel did not have his information together and we had to dig into our own records to confirm that we indeed had a reservation. The grounds around the pool and the inside of the pool contained garbage, chewed gum, all pretty disgusting. The employees at the pool getting drinks only served if you gave them a hearty tip; otherwise, we were invisible. The food at the buffet was pretty bad. It was obvious they were re-using the rice over and over again, as it got hard and stale. We did enjoy the fresh grill for our lunches every day but there must have been a sale of hot dogs locally as they were labelled as sausages and mixed with everything. Even the breakfast sausage was a hot dog! There is a difference! About our 4th day there, all the sudden a bunch of buses pulled up and people piled out. TONS of people, there for some sporting events. Apparently they were government employees. They were very nice, but loud and always moving around during the night time performances. We couldn't enjoy a quiet dinner. We did go to the sushi, steak, and Italian restaurants. The sushi was great. The steak was terrible. The Italian was delicious but I was surprised the eggplant didn't come with a pasta. However, the put together a lovely spaghetti with marinara sauce and it was great. The wine was the same at every restaurant, and that was very good as well. Also, we paid for an ALL INCLUSIVE and there were extra charges everywhere! Bottled water in the room, EXTRA! Certain drinks and snacks at the pool, EXTRA! Coffee in the room, with a pot, very nice, but still EXTRA! Apparently the funds went to a charity, but you still had to pay for them. Plus, you couldn't take the beverages back to your room with you, so it was pay or go find it at the resort. Very bad! The next time I get an "All Inclusive" package, I will make sure I don't pay extra for anything. I paid enough up front!
Customer Rating: 

El Cid Castillo
MICHAEL H.
Apr 25 2012
the hotel was great ,,,everyone friendly, helpful, nice, clean, respectful, .....food was good but seemed like they ran out of desserts early and I usually ate dinner around 8:00 and some of the meats that should of been hot or more warm were kinda cool, they should have been warmer, Gustavo my rep. from Apple was very nice and informative, always a smile and helpful with info., I was wondering why the outside bars closed so early,6:00, just when the sunset is starting and the evening????the entertainment was great and enjoyable and the little bands in the lobby bar were fantastic, in all it was a GREAT TIME
Customer Rating: 

El Cid Castilla Beach.
LARRY L.
Mar 02 2012
This is NOT a hotel you will want to go to for an adult get away. The place is over run with kids whose parents seem to have abdicated all responsibility for their actions. We could not even get to the swim up bar because the area was full of kids and they were sitting in all the stools. The hotel makes no effort to have any adult areas or to limit where the kids are. We had kids running up and down the halls screaming at midnight. The all inclusive food options were fair at best. The only really edible food we had were the fresh omlets in the morning. On the other hand the bar service was excellent and the waiters attentive at both the pool and beach areas. The $600 credit they offered is a JOKE. There should be a warning on this. other than a $250 credit toward a $500 diamond (yeah like that was on our shopping list)The credits amounted to about 10% discount on things and places we would not have gone to even with a discount. The room was a standard pool view and it was nothing to get excited about. The shower never worked right and the plug leaked so you could not even take a bath. The maid was very friendly and did a nice job. They had a big speaker for the pool sound system right outside our window and they had that thing cranked from 10 in the morning to 6 at night. The logic for this escapes me since they could have put it at the other end, where there were no rooms and still had decent sound coverage. I do not feel this hotel is a 4 star resort until they improve the food and figure out a way to allow people who want a quiet, child free vacation to co-exist with those who feel the need to bring their offspring everywhere and let them run wild. We would not return anytime soon
Customer Rating: 

TripAdvisor Traveller Reviews
Perfect spot in mazatlan
Sergio M,
Thu Apr 11 19:00:00 EDT 2019
One of the perfect place to stay in Mazatlan, excellent service , room it was clean and perfect for our family with a nice view. The food it was really good and the location, it’s close to the bars and restaurants. Definitely I’ll stay again in this place.

Fabulous resort!
Tracey123456, Oshawa, Canada
Thu Apr 11 08:47:14 EDT 2019
Loved this resort and it's people! Extremely friendly, helpful staff who work hard to make you comfortable. I had requested a ground floor room, close to the pool with a king sized bed before I flew out...i got exactly what I requested! In the golden zone, lots of restaurants if you want to venture out and very safe! Clean, clean, clean....I definitely recommend and will return! Thanks for a great time!!

Thank you once again
tilac123, Vancouver B.C.
Mon Apr 08 20:41:15 EDT 2019
Great stay at the El Cid. Elite Plus with golf is fantastic if you are a golfer. Ocean front room was a nice touch. A special shout out to Jocy in the Elite club room who went the extra distance in helping with Sunwing's to screw up. Tu eres magnifico and also tu eres un ...... Thanks al

Spring Break 2019 - Cancun-style Resort Experience
792BrianT, Saint Paul, Minnesota
Mon Apr 08 05:22:21 EDT 2019
When looking for a hotel in Mazatlán, I was looking for a Cancun resort-like experience. An all-inclusive resort with multiple dining options, bars, pool-side entertainment, great beach, teen-club and theater entertainment. The El-Cid resort complex fit-the-bill. It is a combination of four hotels, Castilla, El Moro, Granada, and La Marina. My experience is based on Club Elite status and your experience may differ greatly without it, especially for dining options. If you are looking to save some money, you could also check out a European plan as there are many good restaurants within walking distance of this resort. If you are going All-Inclusive, I highly recommend upgrading to Club Elite (aka VIP to travel agents). With the Club Elite upgrade, you will have unlimited access to all the al-la-carta restaurants, which I highly recommend. If you don’t have the Elite status you may end up eating most diners at La Pergola (general buffet) which I do not recommend. You will need to make reservations two days in advance for the restaurants, just visit the Club Elite concierge where you initially checked in. The restaurant list: La Cascada (Mexican), El Alcazar (Italian), El Patio (Argentinian), La Terraza (Sefood), La Concha (Variety), La Marina (Variety), Sushi Bar (Japanese), Steak House (surcharge), La Alhambra (Lunch only), plus many pool side snack bars and grills. Most of the restaurants also server a buffet style breakfast and lunch. Club Elite has their own section near El Moro with a pool, Swedish bath, hot tub and bar for guests 15 years and older. If you want to play sports or use the gym, you will have to cross the street using the skyway and head to the Granada. This is where you will find El Patio, Japanese and Steak House restaurants as well. You can get good deals on souvenirs from vendors on the beach and you won’t even have to go into town. The vendors are friendly to talk with, be sure to bargain with them. Thanks, Fernando, for all of the good deals. Overall the resort is great, the employees are hardworking and friendly. The minuses- All our food came from the resort and couple of group had stomach issues duringt he stay. None of our rooms had the welcome wine and chocolates waiting for us per Club Elite. We also scheduled a birthday decoration for one of the rooms, but it didn’t happen. The pluses- The hotel was quiet at night, there were no “Spring Breakers” at the resort. Most of the pools were very warm, there were plenty of things for kids to do in the pools. There were some small slides and rocks to jump from, volleyball and water polo. Pool-side entertainers are fun and friendly. I want to thank Janis, Karla, Ares, and Jackie for their pool side entertainment and blackjack; Raul for his excellent pool-side service; and Jesus for his special drink at La Concha. Love the resort!

El Cid
Mazatlan2019,
Sat Apr 06 07:21:38 EDT 2019
Overall good place to stay the breakfast is hit and miss buffet breakfast is Luke warm to cold.But the menu service is the same. That part I don’t get. Lunch is hit or miss. Supper is better. We would still return but on the European plan. Lots of places to eat outside of the hotel. The staff are amazing from the front desk to the maids everyone is on top of the game. The new lounge area is a great addition for entertainment best money spent for guests enjoyment. The pools are ok kids love them. Big mistake putting the water slide beside the swim up bar. Kids splashing water in your drink kind of sucks. Beach is ok,long but a bit narrow, they added more palapas helped but if you’re not early to the beach drag out a couple of chairs from the back row and rent an umbrella for 100-150 pesos. Life guard is top notch watched him pull out someone who was struggling in the deep area in the pool Location is the main reason we stayed. The hotel doesn’t advertise anything going on in mazatlan but if you grab a local paper check out what’s going on everything from Brentsers Beach bash to fine dining down town. Only one thing you need to be cautious about in Mazatlan. SHARKS time share Sharks. The guy in the photo I posted is the biggest one. Otherwise enjoy a don’t sweat the small stuff.



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