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Dreams Riviera Cancun Resort & Spa


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Unlimited-Luxury®   All Inclusive    

The luxurious Dreams Riviera Cancun takes its personality from its incredible location - just 30 minutes from the "hot" excitement of Cancun, yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera's most sought-after sights. This enchanting wonderland welcomes families, couples, singles, and friends to enjoy all the pleasures and privileges of Unlimited-Luxury.

When the sun goes down, Dreams Riviera Cancun heats up. Meet new people from around the world. Share stories about your remarkable day then get ready for another whole new world the next. Enjoy moonlit theme parties and dancing, spectacular live music and shows, Desires nightclub plus other great evening bars, movies on the beach, stargazing, and other festive happenings every evening. The supervised Explorer's Club keeps your kids totally entertained with exciting games, adventure, and exploration from 9 a.m. to 10 p.m.

"Home" will be your uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors, and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences. Upgrade to the Preferred Club to enjoy VIP status and amenities.

A great vacation requires great meals. Your Unlimited-Luxury experience means unlimited gourmet dining and premium brand beverages. Nine internationally specialized restaurants serve luscious fare in stunning outdoor and indoor settings. No reservations, wristbands, or coupons are required. As part of the privileges of Unlimited-Luxury, guests have the option to Sip, Savor & See. Enjoy complimentary dinner and drinks and live evening entertainment at nearby participating resorts from 6 p.m. to 1 a.m. (transportation costs are not included).

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Exceptional Values!
Extra Value: Unlimited Connectivity: Free calling to the U.S. and Canada, Free WiFi throughout the resort, and more. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Weddings: Free Symbolic weddings. Receive the Dreams Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply.
Honeymooners: Receive the Dreams Eternity Honeymoon Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply.
Family: Two kids 12 & under Stay, Play & Eat Free during select dates.

Greening Your Life:Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, holds the Distintivo "S" for best practices in eco-friendly tourism projects, and participates in Amigos de Sian Ka an, which is a project that assists with socioeconomic development and environmental culture.

HOTEL LOCATION
Ideally located between Cancun's southern tip and Playa del Carmen, next to Puerto Morelos, a small colorful Mexican town with beachfront restaurants and bars. Just a short 20 minutes drive south of Cancun International Airport.
Address: CHETUMAL-PUERTO JUAREZ
DEL BENITO JUAREZ, PUERTO MORELOS
QR

MX
Local Phone: 011-52-998-872-9
Toll Free Phone: 866-2DREAMS
Fax: 011-52-998-872-9210
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 3

Swim-up Bar
Two pools with swim-up bar and one is a Show time pool with stage. Two children's pools
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Lessons Available
Water Sports on Site
Fishing: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Additional Charge
JetSki / Waverunner: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Raquetball: Complimentary
Other Sports: Beach Volley Ball, Football, Soccer
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Designed to reflect the charm of the Mexican Caribbean. Surrounded by glistening pools, spring-fed cenotes, lush tropical gardens and a palm-studded beach. Each room with at least one Jacuzzi, Excellent for romantic getaways, honeymoons and weddings. There is a Lovely gazebo on property. Provides a casual elegance in an intimate and relaxed atmosphere suiting couples and families. Beach: Palm-studded swimmable beach. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 486
Year Opened: 2009 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
ROOM TYPES
PREFCLB OCEAN VIEW POOL FRONT
517 sq. ft. Preferred Club amenities including private Preferred Club lounge with hors d'ouevres and premium liquors, complimentary internet access in-suite, preferred status and amenities. Spectacular ocean views and located in front of pool.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB WITH PLUNGE POOL
538 sq. ft., King or 2 doubles, terrace with plunge pool & indoor jacuzzi 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slipp
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB MSTR OCF
1206 sq. ft., Kind bed, Oceanfront, Balcony with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Safe, Stocked mini-bar, Bathrobes/slippers. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB OCN PLUNGE
538 sq. ft., King or 2 doubles, Ocean-view, terrace with plunge pool & exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slippers, Stocked mini-bar. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREMIUM DELUXE GARDEN PLUNGE
710 sq. ft., King or 2 doubles, Terrace, Garden/tropical view, Plunge pool, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slippers, Stocked mini-bar, Safe, Sound system.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREMIUM OCN
452 sq. ft., King or 2 doubles, Balcony, Ocean-view, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Sound system, Internet ($), Stocked mini-bar, Safe, Bathrobes/slippers.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREMIUM DELUXE GARDEN
452 sq. ft., King or 2 doubles, Balcony, Garden/tropical view, Bathroom with jacuzzi,Separate shower, MP3 docking station, Sound system, Internet ($), Safe, Bathrobes/slippers, Coffee maker, Stocked mini-bar, 32" satellite TV
Other Amenities -
Air Conditioning
Shower
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREM DLXGDN ADJOIN
Two adjoining rooms (458 sq. ft.), One room with king and the other with 2 doubles, Balcony, Garden/tropical view, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slippers, Sound system.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREF CLUB OCEAN W JACUZZI
517 sq. ft., King or 2 doubles, Ocean-view, Terrace with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Sound system, Internet ($), Bathrobes/slippers, Safe. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB HYMN SUITE OCF
678 sq. ft., King bed, Oceanfront, Terrace with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, Internet ($), MP3 docking station, Sound system, Safe, Stocked mini-bar, Bathrobes/slippers. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite

OTHER INFO
24 Hour Room Service (restrictions may apply)
DINING
Dreams Riviera Cancun Resort & Spa features 1 meal plan options:
All Meals, Drinks & Tips-Nine Restaurants/Five Bars
There are 9 Restaurants at Dreams Riviera Cancun Resort & Spa:
Oceana - Offers a variety of a la carte fresh grilled local and International seafood specialties. A la carte breakfast (10am to 12pm), lunch/snack bar (12pm to 6pm) and a la carte dinner (6pm to 10:30pm). Dress Code: Casual
El Patio - Authentic a la carte Mexican restaurant with the aromas and flavors of thistraditional cuisine. Open for dinner from 6pm to 10:30pm. Air conditioned
Barefoot Grill - Located by the pool, order snacks and drinks during the day and early evening. Open 10am to 6pm.
Himitsu - Specializing in Pan-Asian cuisine. Dinner only, a la carte from 6pm to 10:30pm. Dress Code: Casual elegance- neat attire, long pants for men.
Coco Cafe - Enjoy various coffees, teas, pastries and deli snacks throughout the day. Open from 10am to 10pm.
Bordeaux - A la carte French cuisine served in a romantic setting with wine cellar. Open for dinner from 6:30pm to 10:30pm. Dress Code: Casual elegance-neat attire, long pants for men.
World Cafe - The main casual themed restaurant featuring a variety of local & International cuisne served buffet style. Open for breakfast (7am to 11am), lunch (12:30pm 3pm) and dinner (6pm to 10:30pm). Dress Code: Casual
Portofino - Exploring the flavors of the Mediterranean and Italian cuisine. Dinner only, a la carte 6pm to 10:30pm. Dress Code: Casual elegance, neat attire, long pants for men.
Seasside Grill - A la carte steak house. Open for dinner from 6:30pm to 11pm. Dress Code: Casual
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Euro-bungee, Ocean Trampoline, Yoga, Cooking Lessons, Dance Lessons, Spanish Lessons, Bocce Ball, Billiards, Ocean Kayak, Tennis (nearby for a fee)
Nightly Activities & Entertainment:
Theme Parties, Live Music, Shows, Desires Nightclub, Movies (on beach)
CHILDREN'S PROGRAMS
Explorer's Club- Open from 9am to 10pm. Activities Include: Playground, Ocean Trampoline, Sand Castle Contests, Story Telling, Treasure Hunts, Arts & Crafts, Game Room, Video Games, Movies, Camp Out (on beach, weekly). Red Cross certified staff.
Applicable Ages: 3 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room

Babysitting Fee: Varies
Advance Notice for Babysitting: Yes.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2767 Recommend
2767 past Apple Vacationers would recommend Dreams Riviera Cancun Resort & Spa to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4728 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Awesome resort
Tony J,
Thu Aug 25 12:36:37 EDT 2016
The staff and accommodations at Dreams were outstanding. They have excellent restaurants, an infinity pool overlooking the ocean, free use of ocean kayaks and sail boats, and daily activities for the entire family. Kind of sad we did not bring our boys. Maybe next time. They have a nice wide beach that has room for soccer, volleyball and sunbathing. Some of the surrounding resorts had much smaller beaches. The ocean appeared cleaner/clear here too. The staff throughout the resort was helpful, courteous and met every need. Special thanks to Santiago who kept our drinks cold and full when we were at the beach or relaxing by the pool. Also, a shout out to Luis with the entertainment crew. Make sure you take the bike tour with him. Great young man that is full of energy and knowledge. More>

Lovely small resort and hotel!
Rufus2005,
Thu Aug 25 09:46:00 EDT 2016
We spent 2 weeks at the start of August and we were very pleased with our room choice. We upgraded to the plunge pool and it was worth having. My son loved it and spent lots of time out there. I would recommend upgrading if you can to this room as this is what made our stay feel special. Beware when you arrive at the hotel to check in there are women trying to sell you deals at the hotel and neighbouring hotels and they do not stop talking. We were quite cross with this as she wasted our first hour nearly, trying to hard sell us things we did not want. We had to pretend we had not bought a debit card just so she lost interest and she did very quickly after that, the change was instant. We had just got off an awful 11 hour flight and were exhausted we did keep telling her this. The food was pretty good, we enjoyed the world cafe best as there was a different theme each night. The Italian looks nice inside but the food was not what we expected and we felt the menu did not have a lot of choice especially for children. We all personally were not fans of the food so this was the first and last time we visited. We went to the Mexican twice but again felt there was not a huge choice. The places near the pool we only visited once and again we did not think the food was that great. During lunch at the seaside restaurant by thr pool they served nachos with dips while you waited for your food but on a couple of occasions this did not happen where as American families were given this instantly. We did not mention it as us British people are quite reserved but we did find staff seemed to prioritise American clients over others which was a bit disappointing. We also waited over 20 minutes for drinks at this restaurant which by then we had finished our meal, so decided to leave and get our drinks from the bar ourselves. I personally found the beach a bit disappointing it had a small number of palapas either end but they were very squashed together and considering the middle of the beach is wasted with empty loungers and no shade they should really spread them out a bit. There was only one area of the sea you were allowed to swim in but I am not sure why this was. People were being told to get out of the other areas of the sea. The sea was quite choppy for the whole 2 weeks so it was not easy to swim or snorkel sadly which we love doing. We all got cut from something in the sea during our stay on the top of our feet near our ankle so it was not anything we trod on. The sea was quite murky but was still nice to cool off after time spent at the beach. We did have a few overcast days during our stay and our last full day it rained all day so we had to stay in the room. Although we recognise there is nothing that can be done about weather or the sea. However it was annoying that there were weddings every day and that we were asked to leave our palapa on the beach by 4 so the wedding photographer could use the area. We enjoyed the entertainment especially the fire show and you can see how hard they work to put on shows each night. All in all we loved our room and pool and especially the food at the world cafe but as stated above there is room for improvement in some areas. More>

Wonderfull Holiday
Diaveler, Staines
Wed Aug 24 11:46:33 EDT 2016
Stayed first ten days of August, lovely greeting with a glass of wine shown to the room by very helpful Bell Boy. Room had a sea view, very comfortable great air conditioning good TV, Shower, never totally got the hang of the Jacuzzi just flooded the floor. Two open plan sinks speeds up getting ready though if you turn round while brushing your teeth other members of your family are on the toilet or having a shower in part frosted glass doors, not great. Resort had lots of things to do all day entertainment lot of different acts barbecues in the evening. Food in my opinion is absolutely first class amazed I have read negative feedback, We went in every restaurant all excellent though the Buzzer caller you take away with you if restaurant is busy didn't work twice on us though. so go and check if you have waited past estimated time. Josephina did great omelettes for breakfast somehow doing four customers at once! Beautiful setting right on the beach some seaweed they do their best to get rid of. I find it very difficult to fault this hotel it is better than a five star hotel I stayed in a few years ago you will not be disappointed. Must visit the Dolphin centre near by fabulous place very clean and they really do look after the Dolphins. Three of us went buying all the photos and video cost around £500 (Cameras or phones not allowed) but it must be done. You cant really walk anywhere as down a very long road so budget for taxis if you want to see local towns. Would love to go again but very expensive to travel from UK. More>

Beautiful resort, beach, and get away.
ElizAn87, Bethlehem, Pennsylvania
Wed Aug 24 11:28:56 EDT 2016
We really enjoyed our time at Dreams, the resort was beautiful as well as the beach. Although we did not have kids along with us we chose this resort and it was still a great experience for just adults. Every aspect of our trip was great. The room was nice and always cleaned on a timely schedule each day. Our trip was 4 nights and 5 days so we didn't get to try all of the restaurants. We did get to the Buffet for breakfast, Italian, French, seafood and steak. I have to say the Italian was the group favorite although all of the other food was also just as good. There was options for everyone and a lot of bars scattered throughout the property. The only negatives we encountered was waiting in line to get a table at breakfast and sit down lunch dining the service wasn't as great as the evening other than that we had no issues. Each morning I took classes at the spa which were instructed by a visiting fitness instructor which I highly recommend if you enjoy a morning workout. Although we were not there for a wedding there was a lot of them during our 5 day stay it seemed like a popular place for a destination wedding. More>

Great vacation - #lovemexico, #love sailing,#love the ocean, #lovedreams, # lovethe mexican people
HappyMother, LA
Wed Aug 24 09:58:44 EDT 2016
Beautiful Vacation The Hotel - really nice size hotel and very clean. The configuration is such that everything is very close. Not much walking involved. Most rooms are garden view which is still beautiful. The rooms all have a nice balcony. Rooms are a little cold we kept on having to turn up the temp. Housekeeping was amazing. Room service was quick and good. There is a beautiful open air lobby that has a big bar lots of seating and live entertainment every night. The restaurants - the food is good. Some restaurants are better than others. I would say my fav was the French, then the Japanese, then the Italian. The Oceana and the seaside grill were hit or miss. The buffet breakfast was always very good. Entertainment Team - Really need to give this team a 5 star rating. Chrystian, Lizzy, Joseph and Luis are amazing. They go over and above to make everyone's stay amazing. The beach - I am a beach person so this was important to me. yes there was some seaweed but it really wasn't a concern. The water was beautiful I swam every day. There were no jelly fish and the ocean bottom was soft on your feet (no rocks). We used the Hobie each day for free and the sailing was super.. they get lots of nice wind. We also went snorkeling only cost $20 for 2 hours. Just go to either edge of the property on the beach there are little huts operated by locals who will take you to the reef directly from the hotel. The reef is right in front of the hotel. If you book with the guy in the hut by the pool he will charge you a lot more I think $50pp. He rents the spot from the hotel not an employee of dreams. On a side note he was quite rude to me and y family and I actually reported his behavior. Things to do - I am a runner so I ran on the beach every day. If you walk on the beach to your right you can walk to the little town of Puerto morales. It only takes 40 min and it is a nice walk. Just bring a water bottle from the hotel. FYI there is a nude beach about 10 min in to your walk. You can either walk back or take a cab from the cab stand which I located in the village square. All the prices are clearly marked. A cab ride back to our hotel was $15 for the Cab which fits 4 people. We also booked a tour to Chichen itza. I suggest you book the tour prior with Expedia or trip advisor because you will get a much better rate. This is my second time visiting the pyramids and I strongly suggest the 5am express tour. It is crazy hot at Chichen itza and by the time you are done you do not want to go to another hot town or a cenoyte (besides u see 2 cenoytes at chichen itza). Weather - Perfect time of year to go. It was Hot but not unbearable and it only rained one night. The weather is the hottest in March . More>



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