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Dreams Riviera Cancun Resort & Spa


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Unlimited-Luxury®   All Inclusive    

The luxurious Dreams Riviera Cancun takes its personality from its incredible location - just 30 minutes from the "hot" excitement of Cancun, yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera's most sought-after sights. This enchanting wonderland welcomes families, couples, singles, and friends to enjoy all the pleasures and privileges of Unlimited-Luxury.

When the sun goes down, Dreams Riviera Cancun heats up. Meet new people from around the world. Share stories about your remarkable day then get ready for another whole new world the next. Enjoy moonlit theme parties and dancing, spectacular live music and shows, Desires nightclub plus other great evening bars, movies on the beach, stargazing, and other festive happenings every evening. The supervised Explorer's Club keeps your kids totally entertained with exciting games, adventure, and exploration from 9 a.m. to 10 p.m.

"Home" will be your uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors, and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences. Upgrade to the Preferred Club to enjoy VIP status and amenities.

A great vacation requires great meals. Your Unlimited-Luxury experience means unlimited gourmet dining and premium brand beverages. Nine internationally specialized restaurants serve luscious fare in stunning outdoor and indoor settings. No reservations, wristbands, or coupons are required. As part of the privileges of Unlimited-Luxury, guests have the option to Sip, Savor & See. Enjoy complimentary dinner and drinks and live evening entertainment at nearby participating resorts from 6 p.m. to 1 a.m. (transportation costs are not included).

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Exceptional Values!
Extra Value: Unlimited Connectivity: Free calling to the U.S. and Canada, Free WiFi throughout the resort, and more. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Weddings: Free Symbolic weddings. Receive the Dreams Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply.
Honeymooners: Receive the Dreams Eternity Honeymoon Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply.
Family: Two kids 12 & under Stay, Play & Eat Free during select dates.

Greening Your Life:Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, holds the Distintivo "S" for best practices in eco-friendly tourism projects, and participates in Amigos de Sian Ka an, which is a project that assists with socioeconomic development and environmental culture.

HOTEL LOCATION
Ideally located between Cancun's southern tip and Playa del Carmen, next to Puerto Morelos, a small colorful Mexican town with beachfront restaurants and bars. Just a short 20 minutes drive south of Cancun International Airport.
Address: CHETUMAL-PUERTO JUAREZ
DEL BENITO JUAREZ, PUERTO MORELOS
QR

MX
Local Phone: 011-52-998-872-9
Toll Free Phone: 866-2DREAMS
Fax: 011-52-998-872-9210
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 3

Swim-up Bar
Two pools with swim-up bar and one is a Show time pool with stage. Two children's pools
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Lessons Available
Water Sports on Site
Fishing: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Additional Charge
JetSki / Waverunner: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Raquetball: Complimentary
Other Sports: Beach Volley Ball, Football, Soccer
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Designed to reflect the charm of the Mexican Caribbean. Surrounded by glistening pools, spring-fed cenotes, lush tropical gardens and a palm-studded beach. Each room with at least one Jacuzzi, Excellent for romantic getaways, honeymoons and weddings. There is a Lovely gazebo on property. Provides a casual elegance in an intimate and relaxed atmosphere suiting couples and families. Beach: Palm-studded swimmable beach. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 486
Year Opened: 2009 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
ROOM TYPES
PREFCLB HYMN SUITE OCF
678 sq. ft., King bed, Oceanfront, Terrace with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, Internet ($), MP3 docking station, Sound system, Safe, Stocked mini-bar, Bathrobes/slippers. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB OCEAN VIEW POOL FRONT
517 sq. ft. Preferred Club amenities including private Preferred Club lounge with hors d'ouevres and premium liquors, complimentary internet access in-suite, preferred status and amenities. Spectacular ocean views and located in front of pool.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB WITH PLUNGE POOL
538 sq. ft., King or 2 doubles, terrace with plunge pool & indoor jacuzzi 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slipp
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB MSTR OCF
1206 sq. ft., Kind bed, Oceanfront, Balcony with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Safe, Stocked mini-bar, Bathrobes/slippers. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB OCN PLUNGE
538 sq. ft., King or 2 doubles, Ocean-view, terrace with plunge pool & exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slippers, Stocked mini-bar. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREMIUM DELUXE GARDEN PLUNGE
710 sq. ft., King or 2 doubles, Terrace, Garden/tropical view, Plunge pool, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slippers, Stocked mini-bar, Safe, Sound system.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREMIUM OCN
452 sq. ft., King or 2 doubles, Balcony, Ocean-view, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Sound system, Internet ($), Stocked mini-bar, Safe, Bathrobes/slippers.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREMIUM DELUXE GARDEN
452 sq. ft., King or 2 doubles, Balcony, Garden/tropical view, Bathroom with jacuzzi,Separate shower, MP3 docking station, Sound system, Internet ($), Safe, Bathrobes/slippers, Coffee maker, Stocked mini-bar, 32" satellite TV
Other Amenities -
Air Conditioning
Shower
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREM DLXGDN ADJOIN
Two adjoining rooms (458 sq. ft.), One room with king and the other with 2 doubles, Balcony, Garden/tropical view, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slippers, Sound system.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREF CLUB OCEAN W JACUZZI
517 sq. ft., King or 2 doubles, Ocean-view, Terrace with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Sound system, Internet ($), Bathrobes/slippers, Safe. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite

OTHER INFO
24 Hour Room Service (restrictions may apply)
DINING
Dreams Riviera Cancun Resort & Spa features 1 meal plan options:
All Meals, Drinks & Tips-Nine Restaurants/Five Bars
There are 9 Restaurants at Dreams Riviera Cancun Resort & Spa:
Oceana - Offers a variety of a la carte fresh grilled local and International seafood specialties. A la carte breakfast (10am to 12pm), lunch/snack bar (12pm to 6pm) and a la carte dinner (6pm to 10:30pm). Dress Code: Casual
El Patio - Authentic a la carte Mexican restaurant with the aromas and flavors of thistraditional cuisine. Open for dinner from 6pm to 10:30pm. Air conditioned
Barefoot Grill - Located by the pool, order snacks and drinks during the day and early evening. Open 10am to 6pm.
Himitsu - Specializing in Pan-Asian cuisine. Dinner only, a la carte from 6pm to 10:30pm. Dress Code: Casual elegance- neat attire, long pants for men.
Coco Cafe - Enjoy various coffees, teas, pastries and deli snacks throughout the day. Open from 10am to 10pm.
Bordeaux - A la carte French cuisine served in a romantic setting with wine cellar. Open for dinner from 6:30pm to 10:30pm. Dress Code: Casual elegance-neat attire, long pants for men.
World Cafe - The main casual themed restaurant featuring a variety of local & International cuisne served buffet style. Open for breakfast (7am to 11am), lunch (12:30pm 3pm) and dinner (6pm to 10:30pm). Dress Code: Casual
Portofino - Exploring the flavors of the Mediterranean and Italian cuisine. Dinner only, a la carte 6pm to 10:30pm. Dress Code: Casual elegance, neat attire, long pants for men.
Seasside Grill - A la carte steak house. Open for dinner from 6:30pm to 11pm. Dress Code: Casual
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Euro-bungee, Ocean Trampoline, Yoga, Cooking Lessons, Dance Lessons, Spanish Lessons, Bocce Ball, Billiards, Ocean Kayak, Tennis (nearby for a fee)
Nightly Activities & Entertainment:
Theme Parties, Live Music, Shows, Desires Nightclub, Movies (on beach)
CHILDREN'S PROGRAMS
Explorer's Club- Open from 9am to 10pm. Activities Include: Playground, Ocean Trampoline, Sand Castle Contests, Story Telling, Treasure Hunts, Arts & Crafts, Game Room, Video Games, Movies, Camp Out (on beach, weekly). Red Cross certified staff.
Applicable Ages: 3 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room

Babysitting Fee: Varies
Advance Notice for Babysitting: Yes.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2767 Recommend
2767 past Apple Vacationers would recommend Dreams Riviera Cancun Resort & Spa to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4273 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
8th visit to DRC in 7 years
Joe C, North Baltimore, Ohio
Thu Apr 28 13:08:50 EDT 2016
My wife and I stayed at Dreams Riviera Cancun April 10th to April 16th. Another fantastic vacation. We take several trips a year and have been to many other all inclusive resorts. This place ranks at the top for the value of a dollar. It's nice to go back to a resort where a lot of the staff has been there for years and remembers your names and greets you with a welcome back or welcome home. The food, drinks, beach, pools, and service are all excellent as usual. The service of the entire staff from top to bottom makes this place stand out from other resorts. I want to send special mentions and thanks to several people. Thank you Victor Hurtado and Karla Ortiz at the front desk for the quick check in service and taking the time to talk with me. Also, Karla, thanks for the cupcakes. They were a nice surprise. Thanks to the entire staff of waiters at Oceana and Seaside especially Orlando, Armando, Rene, and Jose. You guys make our visits special every time. Also, thanks to Jose at the beach bar. Your service and special drinks were outstanding. I also want to send a special thank you to Alfredo at El Patio, the Mexican restaurant. We have known Alfredo for the past seven years and we love him. Make sure to ask for him. He will make your dining experience a special one. We will see you all again soon. More>

The wedding of my dreams
Mia L, Clark, New Jersey
Thu Apr 28 09:31:33 EDT 2016
I experienced the wedding of a friend at this resort in June 2010 and had the best time. It was magical. I knew that one day I wanted to get married here also. They assigned Claudia Rivero as my wedding coordinator. I feel so lucky because she truly made my experience exceptional. Every detail I shared with her she was able to make my vision reality. She has a kind and professional manner. I truly enjoyed my day because she took all the worry out of it. She gave me beauty and peace and I was able to live in the fairy tale we created together. The only issue was that I didn't want it to end. The resort is absolutely stunning. The ambience, the infinity pool, the spa, THE LOBBY! I satisfied with the food but not impressed. We had a complimentary romantic dinner on the beach for getting married and the food was very good for that just too windy at night to be that close to the ocean. We had an ocean front honeymoon preferred club room, phenomenal. Our experience at the infinity pool was great. Santiago was very attentive to us and has great personality which our whole group appreciated. I'm sure we will mention Santiago at family gatherings for a long time to come. Leonarda and Perla did really great hair and makeup at the spa. I was really worried about hair and makeup but they were really good. If your interested in seeing the capacity of what dreams riviera Cancun and Claudia Rivero is capable of feel free to look at our wedding hashtag #CMBwed on Instagram and Facebook. More>

A Beautiful, Quailty Resort. Great Experience!!
SJBerube, Hamilton, Ontario, Canada
Thu Apr 28 06:19:14 EDT 2016
We attended this resort April 16 - 23 as a couple for a wedding and are definitely contemplating a return in the future. This resort featured a few non-typical approaches to certain southern destination items that had pros & cons that will be illustrated throughout my review. Towels - say goodbye to towel cards!! The towels at this resort are free issue and you can exchange them or take as many as you like at once. In our time there, we were never without a beach towel, and there were always plenty to be had. Wristbands - No wristbands needed!! One less tan line to be had. Staff - I have to say that this was my favourite part of this resort. The staff were always happy, went out of their way to acknowledge you and help in any way they could. The best part, IMHO, is that they never made you feel that you HAD to tip them. They didn't wait around, or give you that second glance... This made me want to tip more! They were all very appreciative of anything they were given. Rooms - very different layout than I've typically experienced. If you are shy, or need privacy, not the best, but we really liked it. The bathroom and shower feature frosted glass paned doors that do not lock. The rooms are very open concept. A few problems though, the typical setup is two double beds (seemed more like an odd size between twin and double) that you cannot move as they are bolted to the wall. We found the beds quite small, a queen would have been better. That being said, the mattresses and pillows were extremely comfortable and of obvious quality. Other issue is storage space in the room. Other than the closet which features shelves beside, there is really nowhere to put clothing. So, you may be better living out of your suitcase. Bars/Alcohol - Excellent! Premium brands, plenty of options for brands/different alcohols/different locations. One complaint could be that the disco is only open until 1am, but I think that saves you for the next day! One thing the resort could do to improve would be to staff the pool bar a little heavier in the morning. Often it was quite busy in the morning and with only 1 bartender and no bar backs he looked very overworked. Food - a contentions point for some... There are 8 (or so) a la cartes (didn't make it to all of them). You do not require reservations at ANY of them. That being said, some were closed on certain evenings and if you weren't at the restaurant when it opened there would be a good chance you may wait 30-45 min for a table. The quality of food at the a la cartes we experienced was incredible. We went to the French, Mexican, and Steakhouse. The buffet is another story... We found it understaffed, limited in options, and not replenished in a timely fashion. If I were to do it again, I would make a concentrated effort to make it for the early sitting at the a la cartes, and if I needed a snack later I would hit the buffet for a snack or call room service (also hit and miss). Availability for food at lunch time was fabulous. In the pool area you have two restaurant options if you would like to sit down, or there is a self serve area to get pizza, hamburgers, nachos etc. Very quick and easy, especially for families with young kids. And the quality of the lunchtime food was always good. Pools - overall well laid out. The pool bar has an infinity pool facing the ocean. It has a deep area (42" or so) and a shallow area where you can lay on raised portions (less than 6" deep). Only issue with this pool is that often kids end up splashing around because their parents are in. Not an issue for me as I have three young kids, but some people made issue with it. Then there is the busy pool where all the activities are and there are two other shallow pools (6-10" deep) near all the lunchtime foods for all the young ones to play in. One also features a ping pong table in the water. Activities - The busy pool is busy virtually all day with activities. The animacion team tries to keep everyone updated on what's happening. There is a board by the towels where you can check everything that's going on and when. In my opinion there's lots to do at any given time. Wedding - the wedding was beautiful. A note to brides, be well aware of all costs and have a contingency fund for overruns (I heard there may have been some surprises). Overall - overall, my wife and I are still deciding if we would return to this resort. Not because there is anything really bad here, just figuring out how it would work with our kids. This resort rates pretty high in comparison to others we've visited, very comparable to a Riu Palace class resort. More>

An average destination wedding location
micrane253, Minneapolis, Minnesota
Wed Apr 27 15:49:18 EDT 2016
I've attended three Caribbean all-inclusive destination weddings, this location was middle of the road. The rooms were nice, clean, with plenty of space. But the bathroom doesn't have much privacy and the minibar wasn't anything special. Housekeeping was inconsistent but adequate. Service throughout the resort was acceptable but even with consistent tipping, wasn't great. The food and drinks were also just ok. The exception was the French restaurant which had better than average service and food. The resort grounds are quite compact which is nice, except that it concentrates everyone. If you're looking for a peaceful adult vacation it won't be on the pool deck here. The wedding ceremony and reception were well attended to by the staff. Overall there were no complaints, but also nothing was raved over. More>

Amazing Wedding, No Regrets!!!!
aterbrock, Austin, Texas
Tue Apr 26 22:27:15 EDT 2016
We had our wedding at the Dreams this past April (2016) and literally everything was perfect! I would say I am very meticulous about things and Claudia Solis our wedding coordinator made everything so stress free, beautiful, and seamless. Words can't express how grateful I am that she was a part of planning our big day. There is not one thing we would change about our decision of having our wedding at the Dreams. Not only were we able to have all 60 of our closest friends and family staying at the same place, but it was a great vacation for everyone as well! The resort was great! The rooms, up keep, service, food/drinks, and staff was extremely friendly and helpful. We went and spent three days down in Tulum afterwards and shortly realised how great we had it at the resort. :) I highly recommend Claudia for any wedding and the Dreams as a great vacation spot for couples, families, or friends. We will definitely be back! More>



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