Cancun

Dreams Riviera Cancun Resort & Spa


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Unlimited-Luxury®   All Inclusive    

Crystal Award Winner: Best Destination, 2015-2016

Exceptional Values!
Extra Value: Unlimited Connectivity:
Free calling to the U.S. and Canada. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Dreams Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymooners: Receive the Dreams Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Ocean View room or higher accommodations category for a minimum of 7 nights (restrictions apply*).
Family: Two kids 12 & under Stay, Play & Eat Free during select dates.

The luxurious Dreams Riviera Cancun takes its personality from its incredible location - just 30 minutes from the "hot" excitement of Cancun, yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera's most sought-after sights. This enchanting wonderland welcomes families, couples, singles, and friends to enjoy all the pleasures and privileges of Unlimited-Luxury.

When the sun goes down, Dreams Riviera Cancun heats up. Meet new people from around the world. Share stories about your remarkable day then get ready for another whole new world the next. Enjoy moonlit theme parties and dancing, spectacular live music and shows, Desires nightclub plus other great evening bars, movies on the beach, stargazing, and other festive happenings every evening. The supervised Explorer's Club keeps your kids totally entertained with exciting games, adventure, and exploration from 9 a.m. to 10 p.m.

"Home" will be your uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors, and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences. Upgrade to the Preferred Club to enjoy VIP status and amenities.

A great vacation requires great meals. Your Unlimited-Luxury experience means unlimited gourmet dining and premium brand beverages. Nine internationally specialized restaurants serve luscious fare in stunning outdoor and indoor settings. No reservations, wristbands, or coupons are required. As part of the privileges of Unlimited-Luxury, guests have the option to Sip, Savor & See. Enjoy complimentary dinner and drinks and live evening entertainment at nearby participating resorts from 6 p.m. to 1 a.m. (transportation costs are not included).

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, holds the Distintivo "S" for best practices in eco-friendly tourism projects, and participates in Amigos de Sian Ka an, which is a project that assists with socioeconomic development and environmental culture.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Dreams Wedding in Paradise Package. Package is only applicable to couples staying within three months of their wedding. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in.
HOTEL LOCATION
Ideally located between Cancun's southern tip and Playa del Carmen, next to Puerto Morelos, a small colorful Mexican town with beachfront restaurants and bars. Just a short 20 minutes drive south of Cancun International Airport.
Address: CHETUMAL-PUERTO JUAREZ
DEL BENITO JUAREZ, PUERTO MORELOS
QR

MX
Local Phone: 011-52-998-872-9
Toll Free Phone: 866-2DREAMS
Fax: 011-52-998-872-9210
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 3

Swim-up Bar
Two pools with swim-up bar and one is a Show time pool with stage. Two children's pools
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Lessons Available
Water Sports on Site
Fishing: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Additional Charge
JetSki / Waverunner: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Raquetball: Complimentary
Other Sports: Beach Volley Ball, Football, Soccer
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Designed to reflect the charm of the Mexican Caribbean. Surrounded by glistening pools, spring-fed cenotes, lush tropical gardens and a palm-studded beach. Each room with at least one Jacuzzi, Excellent for romantic getaways, honeymoons and weddings. There is a Lovely gazebo on property. Provides a casual elegance in an intimate and relaxed atmosphere suiting couples and families. Beach: Palm-studded swimmable beach. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 486
Year Opened: 2009 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
ROOM TYPES
PREFCLB MSTR OCF
1206 sq. ft., Kind bed, Oceanfront, Balcony with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Safe, Stocked mini-bar, Bathrobes/slippers. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB OCN PLUNGE
538 sq. ft., King or 2 doubles, Ocean-view, terrace with plunge pool & exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slippers, Stocked mini-bar. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREMIUM DELUXE GARDEN PLUNGE
710 sq. ft., King or 2 doubles, Terrace, Garden/tropical view, Plunge pool, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slippers, Stocked mini-bar, Safe, Sound system.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREMIUM OCN
452 sq. ft., King or 2 doubles, Balcony, Ocean-view, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Sound system, Internet ($), Stocked mini-bar, Safe, Bathrobes/slippers.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREMIUM DELUXE GARDEN
452 sq. ft., King or 2 doubles, Balcony, Garden/tropical view, Bathroom with jacuzzi,Separate shower, MP3 docking station, Sound system, Internet ($), Safe, Bathrobes/slippers, Coffee maker, Stocked mini-bar, 32" satellite TV
Other Amenities -
Air Conditioning
Shower
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREF CLUB OCEAN W JACUZZI
517 sq. ft., King or 2 doubles, Ocean-view, Terrace with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Sound system, Internet ($), Bathrobes/slippers, Safe. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB HYMN SUITE OCF
678 sq. ft., King bed, Oceanfront, Terrace with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, Internet ($), MP3 docking station, Sound system, Safe, Stocked mini-bar, Bathrobes/slippers. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB OCEAN VIEW POOL FRONT
517 sq. ft. Preferred Club amenities including private Preferred Club lounge with hors d'ouevres and premium liquors, complimentary internet access in-suite, preferred status and amenities. Spectacular ocean views and located in front of pool.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB WITH PLUNGE POOL
538 sq. ft., King or 2 doubles, terrace with plunge pool & indoor jacuzzi 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slipp
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DINING
Dreams Riviera Cancun Resort & Spa features 1 meal plan options:
All Meals, Drinks & Tips-Nine Restaurants/Five Bars
There are 9 Restaurants at Dreams Riviera Cancun Resort & Spa:
El Patio - Authentic a la carte Mexican restaurant with the aromas and flavors of thistraditional cuisine. Open for dinner from 6pm to 10:30pm. Air conditioned
Barefoot Grill - Located by the pool, order snacks and drinks during the day and early evening. Open 10am to 6pm.
Himitsu - Specializing in Pan-Asian cuisine. Dinner only, a la carte from 6pm to 10:30pm. Dress Code: Casual elegance- neat attire, long pants for men.
Coco Cafe - Enjoy various coffees, teas, pastries and deli snacks throughout the day. Open from 10am to 10pm.
Bordeaux - A la carte French cuisine served in a romantic setting with wine cellar. Open for dinner from 6:30pm to 10:30pm. Dress Code: Casual elegance-neat attire, long pants for men.
World Cafe - The main casual themed restaurant featuring a variety of local & International cuisne served buffet style. Open for breakfast (7am to 11am), lunch (12:30pm 3pm) and dinner (6pm to 10:30pm). Dress Code: Casual
Portofino - Exploring the flavors of the Mediterranean and Italian cuisine. Dinner only, a la carte 6pm to 10:30pm. Dress Code: Casual elegance, neat attire, long pants for men.
Seasside Grill - A la carte steak house. Open for dinner from 6:30pm to 11pm. Dress Code: Casual
Oceana - Offers a variety of a la carte fresh grilled local and International seafood specialties. A la carte breakfast (10am to 12pm), lunch/snack bar (12pm to 6pm) and a la carte dinner (6pm to 10:30pm). Dress Code: Casual
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Euro-bungee, Ocean Trampoline, Yoga, Cooking Lessons, Dance Lessons, Spanish Lessons, Bocce Ball, Billiards, Ocean Kayak, Tennis (nearby for a fee)
Nightly Activities & Entertainment:
Theme Parties, Live Music, Shows, Desires Nightclub, Movies (on beach)
CHILDREN'S PROGRAMS
Explorer's Club- Open from 9am to 10pm. Activities Include: Playground, Ocean Trampoline, Sand Castle Contests, Story Telling, Treasure Hunts, Arts & Crafts, Game Room, Video Games, Movies, Camp Out (on beach, weekly). Red Cross certified staff.
Applicable Ages: 3 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Babysitting Fee: Varies
Advance Notice for Babysitting: Yes.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2938 Recommend
2938 past Apple Vacationers would recommend Dreams Riviera Cancun Resort & Spa to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5894reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Staff was great!
georgieffalexis11, Toledo, Ohio
Thu Jun 22 08:25:41 EDT 2017
Just stayed June 11 to the 17. Our favorite spot was the swim up bar of course. Luis, Hector, and Valdemar are awesome bartenders! Attentive, quick, and friendly! We felt welcome from the second we stepped into the lobby.

If you are planning a wedding this is the place to go.
Ginny C,
Thu Jun 22 07:00:35 EDT 2017
We went to Dreams for my brothers wedding. It is a very nice place with lots of food and activities for kids. We brought our 2 year old and she had a blast. My parents enjoyed some of the upper class restaurants. They said the food was amazing. We even went to a Piyo class one morning while the guys were fishing. If you are planning a destination wedding, this is the place to go. If you are planning a family trip I would consider this place. The only downfall of this place is they are so geared towards weddings, that they shut the pools down at 7PM. It is so hot during the day it would be nice to take an evening swim.

The Navarro vacay
kerintito,
Wed Jun 21 15:19:56 EDT 2017
The dreams resort Cancun was one of the most fun and enjoyable vacation s we had .. The resort was very clean and organized. The staff was very friendly and hospitable . I would definitely recommend this resort to all my family and friends to stay here.i know they would have a great time

Friendly Staff, lovely property
Mom_with_five, Kansas
Wed Jun 21 11:07:19 EDT 2017
Overall our visit in May was quite nice. We are travelers and have spent some time in Mexico and the Caribbean but not at an all inclusive resort so I wasn't sure what to expect. Check in was efficient. Drinks and moist towels were offered which were much appreciated. We were given keys and directions to our room. Our luggage arrived shortly after we got there. There were no robes in the room when we arrived but a quick call remedied that. One of my few disappointments was that the room was described to us as an oceanview room when we checked in. When arriving at our second floor room it was quickly apparent that we could not see the ocean due to the trees and structures by the pool. I could have called and asked for a higher room but we really didn't plan to spend much time in the room. If I did return, I would check for an actual oceanview. Food Our first night we tried the Hibachi as my daughter couldn't remember ever going to one (I'm pretty sure she had but I obliged). We dined early after standing in line around 4 to get reservations. As noted in other reviews the entertainment of the dinner was quite nice. The food was ok. Over the course of our stay we had room service several times which was good. My daughter liked the flank steak. The salads were ok. We enjoyed the wings as well. We had lunch many days and one breakfast at Oceana/Seaside (they were sharing space when we visited). Service was hit and miss. The hostess was absolutely amazing. So friendly and helpful. We had good service by Freddy and Alfonso. Service at other times by Alberto and Rene was not as good. Some of the differences could be attributed to the staffing at the time. Our last lunch was really bad despite us letting both the hostess and server know when we arrived we were on a time schedule to leave. Both assured us we would be fine but that wasn't the case. We ended up leaving most of our lunch on the table. The hostess tried very hard to help the situation, however. Our experience in the French restaurant was fantastic. Our server was Elmer. Service was great and the food was enjoyable. My daughter enjoyed the tuna appetitzer. We also tried the Italian restaurant. Food was pretty good. My daughter didn't find as many choices on the menu but is less adventurous with food at times. Most days we went the buffet for breakfast as we were early risers. There is a pretty decent selection of food there so everyone should be able to find something they like. I only wished that the selection changed a bit each day as we tired of seeing the same thing each morning. Service in the buffet restaurant was very good. I highly recommend the green juice in the morning. The coffee shop was a welcomed amenity. You could get espresso drinks, smoothies and ice cream throughout the day. They had pretzels for snacks but no cheese dip. However, in the afternoon the pool side food area had cheese dip for the Mexican food. With a little creativity we were able to bring these food products together. Drink service around the pool was hit and miss. Some days it was fantastic, other days we weren't asked. It really wasn't a big issue for us as we could easily walk to a bar and grab what we wanted. The drinks by the pools and on the beach were fantastic! I had several very tasty mojitos during my stay. Oddly, the mojitos at Oceana/Seaside weren't of the same caliber and I left several unfinished. The resort itself is beautiful. We enjoyed the fact it wasn't super large. We could get to anywhere on the resort within a few minutes. Traveling with a teenager I did feel the activities were somewhat limited. She wasn't super interested in most of the evening entertainment but did humor me by attending a few. We participated in the bike ride to town with Dana and enjoyed that very much. Our last day we were going to participate in the boats/kayaks but there was a wind advisory we weren't able to. Lesson learned, do that earlier next time. There are games by the entertainment pool you can use which we did use the day we had a pool bed. Don't let that fact that this resort is family friendly scare you away. Depending on when you travel kids might not be an issue. We traveled in mid May. There were a few families with small children but only a few older children. The guests were mainly adults. Lastly, we did encounter the pool chair issue many have described. There was one particular group of guests that seemed to all know each other. They must have been at the pool before sunrise because each morning that had almost the first row by the infinity pool and part of the second row blocked off. I did notice that around 10 am employees would remove some towels if they looked to be abandoned. Our last morning we did score first row chairs. But sitting somewhere else wasn't an issue for us either. The beach sand was soft . The seaweed is rather abundant. They do clear the beach throughout the day but there is still some in the water. It did limit our use of the ocean as my daughter didn't like it.

Cancun wedding.
eds2233, Marlborough, Massachusetts
Wed Jun 21 11:00:23 EDT 2017
Beautiful wedding set up on the beach; the staff was fabulous and catered to your every need. The rooms were gorgeous and our plunge pool was amazing with the jacuzzi on the patio! Any problem you had that you reported was addressed and fixed immediately. Grounds are very well maintained and clean; no sea weed on the beach at all very soft sand and not rocky waters. Food was great in the restaurants and many choices at the buffet, keep in mind many of the places have dress codes including the buffet area. (Pack accordantly) Only negative is have to say and wasn't the resorts fault but at the spa we weren't allowed to use the hydrotherapy pools while raining due to it being outside and not being covered. So plain accordantly; other treatments are available while it's raining just couldn't use our free one hour hydrotherapy that came with the preferred rooms. Besides that A+ on everything.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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