Cancun

Dreams Riviera Cancun Resort & Spa


Email | Share |
Unlimited-Luxury®   All Inclusive    

2018 Exceptional Values
Extra Value: Unlimited Connectivity:
Free calling to the U.S. and Canada. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory and extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Dreams Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymooners: Receive the Dreams Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Ocean View room or higher accommodations category for a minimum of 7 nights (restrictions apply*).
Family: Two kids 12 and under Stay, Play and Eat Free during select dates.

The luxurious Dreams Riviera Cancun takes its personality from its incredible location - just 30 minutes from the "hot" excitement of Cancun, yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera's most sought-after sights. This enchanting wonderland welcomes families, couples, singles, and friends to enjoy all the pleasures and privileges of Unlimited-Luxury.

When the sun goes down, Dreams Riviera Cancun heats up. Meet new people from around the world. Share stories about your remarkable day then get ready for another whole new world the next. Enjoy moonlit theme parties and dancing, spectacular live music and shows, Desires nightclub plus other great evening bars, movies on the beach, stargazing, and other festive happenings every evening. The supervised Explorer's Club keeps your kids totally entertained with exciting games, adventure, and exploration from 9 a.m. to 10 p.m.

"Home" will be your uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors, and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences. Upgrade to the Preferred Club to enjoy VIP status and amenities.

A great vacation requires great meals. Your Unlimited-Luxury experience means unlimited gourmet dining and premium brand beverages. Nine internationally specialized restaurants serve luscious fare in stunning outdoor and indoor settings. No reservations, wristbands, or coupons are required. As part of the privileges of Unlimited-Luxury, guests have the option to Sip, Savor & See. Enjoy complimentary dinner and drinks and live evening entertainment at nearby participating resorts from 6 p.m. to 1 a.m. (transportation costs are not included).

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, holds the Distintivo "S" for best practices in eco-friendly tourism projects, and participates in Amigos de Sian Ka an, which is a project that assists with socioeconomic development and environmental culture.

Find more information about Dreams Resorts & Spas.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Dreams Wedding in Paradise Package. Package is only applicable to couples staying within three months of their wedding. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in.
HOTEL LOCATION
Ideally located between Cancun's southern tip and Playa del Carmen, next to Puerto Morelos, a small colorful Mexican town with beachfront restaurants and bars. Just a short 20 minutes drive south of Cancun International Airport.
Address: CHETUMAL-PUERTO JUAREZ
DEL BENITO JUAREZ, PUERTO MORELOS
QR

MX
Local Phone: 011-52-998-872-9
Toll Free Phone: 866-2DREAMS
Fax: 011-52-998-872-9210
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 3

Swim-up Bar
Two pools with swim-up bar and one is a Show time pool with stage. Two children's pools
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Lessons Available
Water Sports on Site
Fishing: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Additional Charge
JetSki / Waverunner: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Raquetball: Complimentary
Other Sports: Beach Volley Ball, Football, Soccer
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Designed to reflect the charm of the Mexican Caribbean. Surrounded by glistening pools, spring-fed cenotes, lush tropical gardens and a palm-studded beach. Each room with at least one Jacuzzi, Excellent for romantic getaways, honeymoons and weddings. There is a Lovely gazebo on property. Provides a casual elegance in an intimate and relaxed atmosphere suiting couples and families. Beach: Palm-studded swimmable beach. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 486
Year Opened: 2009 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
ROOM TYPES
FLASH SALE ROH 1
Other Amenities -
Kitchen
PREMIUM DELUXE GARDEN PLUNGE
710 sq. ft., King or 2 doubles, Terrace, Garden/tropical view, Plunge pool, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slippers, Stocked mini-bar, Safe, Sound system.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREMIUM OCN
452 sq. ft., King or 2 doubles, Balcony, Ocean-view, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Sound system, Internet ($), Stocked mini-bar, Safe, Bathrobes/slippers.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREMIUM DELUXE GARDEN
452 sq. ft., King or 2 doubles, Balcony, Garden/tropical view, Bathroom with jacuzzi,Separate shower, MP3 docking station, Sound system, Internet ($), Safe, Bathrobes/slippers, Coffee maker, Stocked mini-bar, 32" satellite TV
Other Amenities -
Air Conditioning
Shower
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED CLUB OCEAN
King size bed or two double beds, Indoor Jacuzzi, Spacious, private terrace with outdoor Jacuzzi, Preferred Club privileges, Preferred location with beautiful ocean views, 443 square feet/41 square meters, King room: Up to 2 adults and 1 child.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB HYMN SUITE OCF
678 sq. ft., King bed, Oceanfront, Terrace with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, Internet ($), MP3 docking station, Sound system, Safe, Stocked mini-bar, Bathrobes/slippers. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB OCEAN VIEW POOL FRONT
517 sq. ft. Preferred Club amenities including private Preferred Club lounge with hors d'ouevres and premium liquors, complimentary internet access in-suite, preferred status and amenities. Spectacular ocean views and located in front of pool.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB WITH PLUNGE POOL
538 sq. ft., King or 2 doubles, terrace with plunge pool & indoor jacuzzi 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slipp
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB MSTR OCF
1206 sq. ft., Kind bed, Oceanfront, Balcony with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Safe, Stocked mini-bar, Bathrobes/slippers. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB OCN PLUNGE
538 sq. ft., King or 2 doubles, Ocean-view, terrace with plunge pool & exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slippers, Stocked mini-bar. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DINING
Dreams Riviera Cancun Resort & Spa features 1 meal plan options:
All Meals, Drinks & Tips-Nine Restaurants/Five Bars
There are 9 Restaurants at Dreams Riviera Cancun Resort & Spa:
Coco Cafe - Enjoy various coffees, teas, pastries and deli snacks throughout the day. Open from 10am to 10pm.
Bordeaux - A la carte French cuisine served in a romantic setting with wine cellar. Open for dinner from 6:30pm to 10:30pm. Dress Code: Casual elegance-neat attire, long pants for men.
World Cafe - The main casual themed restaurant featuring a variety of local & International cuisne served buffet style. Open for breakfast (7am to 11am), lunch (12:30pm 3pm) and dinner (6pm to 10:30pm). Dress Code: Casual
Portofino - Exploring the flavors of the Mediterranean and Italian cuisine. Dinner only, a la carte 6pm to 10:30pm. Dress Code: Casual elegance, neat attire, long pants for men.
Seasside Grill - A la carte steak house. Open for dinner from 6:30pm to 11pm. Dress Code: Casual
Oceana - Offers a variety of a la carte fresh grilled local and International seafood specialties. A la carte breakfast (10am to 12pm), lunch/snack bar (12pm to 6pm) and a la carte dinner (6pm to 10:30pm). Dress Code: Casual
El Patio - Authentic a la carte Mexican restaurant with the aromas and flavors of thistraditional cuisine. Open for dinner from 6pm to 10:30pm. Air conditioned
Barefoot Grill - Located by the pool, order snacks and drinks during the day and early evening. Open 10am to 6pm.
Himitsu - Specializing in Pan-Asian cuisine. Dinner only, a la carte from 6pm to 10:30pm. Dress Code: Casual elegance- neat attire, long pants for men.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Euro-bungee, Ocean Trampoline, Yoga, Cooking Lessons, Dance Lessons, Spanish Lessons, Bocce Ball, Billiards, Ocean Kayak, Tennis (nearby for a fee)
Nightly Activities & Entertainment:
Theme Parties, Live Music, Shows, Desires Nightclub, Movies (on beach)
CHILDREN'S PROGRAMS
Explorer's Club- Open from 9am to 10pm. Activities Include: Playground, Ocean Trampoline, Sand Castle Contests, Story Telling, Treasure Hunts, Arts & Crafts, Game Room, Video Games, Movies, Camp Out (on beach, weekly). Red Cross certified staff.
Applicable Ages: 3 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Babysitting Fee: Varies
Advance Notice for Babysitting: Yes.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2938 Recommend
2938 past Apple Vacationers would recommend Dreams Riviera Cancun Resort & Spa to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 7079reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Definitily not a high quality resort
EUGENII F.
Jun 10 2018
Your site rated this resort as 5 golden apples, I have been to over 15 different resorts in my life and I would give this hotel 3 stars at most. Very deceiving ratings system.
Customer Rating: 

TEST
Everything was Good - Not GREAT
RANDY V.
Apr 23 2018
We were disappointed in the buffet restaurant. The staff were not attentive at all. We were constantly asking for something to drink or salt. The food was not good, cold. However the hotel itself was beautiful. The rooms were clean, the pools were nice, plenty of seating everywhere. Loved the infinity pool looking out on the beach. The beach was FULL of SEAWEED! Not a fan of that at all. Not sure we will be back to this resort, but we do love Dreams so I'm sure we will try another one somewhere's else.
Customer Rating: 

TEST
Disappointed in all of the seaweed
BRADLEY M.
Apr 09 2018
We love this resort, but there was so much seaweed in the ocean that we couldn't swim. The resort employees worked tirelessly to keep the beach clean, but the ocean was unbearable.
Customer Rating: 

TEST
Dreams Riviera Cancun
SCOTT P.
Apr 06 2018
Awesome hotel and resort for families!
Customer Rating: 

TEST
Mr. George Moamis
GEORGE M.
Apr 06 2018
First time in Cancun and an "all inclusive" as well. Very impressed with Dreams Rivera
Customer Rating: 

TEST
Mixed bag
PAUL B.
Mar 08 2018
The hotel / resort has many very positive points. The negatives are the too loud music at the pools during the day and sometimes late in the night at beach weddings. We missed an adult pool for Preferred guests
Customer Rating: 

TEST
Phenomenal first time experience
PAUL M.
Mar 05 2018
Dreams Rivera Cancun was my fist trip to Mexico. The location was a great place to visit in Mexico. The ability to see so much and do things outside the resort from this location was great. The staff was allays so pleasant, courteous and helpful. The food and drinks were outstanding. I will recommend Dreams Rivera Cancun to my friends as a perfect place to stay.
Customer Rating: 

TEST
KELLY W.
Dec 30 2017
We had an amazing room, great food. would recommend for a family.
Customer Rating: 

TEST
Good Vacation
JORGE T.
Dec 24 2017
When we arrived, the people were very kind and happy to serve you for any need. We were told we would have to wait three hours to get our room. I kindly accepted that information. Three hours passed and our room was not ready. They apologized and upgraded our room free of charge if we waited another 45 minutes. I kindly accepted the offer. Four hours have passed of just and we are just anxious to get our room as we were tired from the flight and would like a little nap before the fun. We got our room number and keys and we went on our way. Only problem was that when we opened the door there was someone already using that room. Luckily they were not in there at the moment. At this point i was very irritated and had to walk all the way back to tell them of their mistake. They got defensive and didnt even apologize for the mistake and just gave us a different room. Poor check in service for my experience. Other than that, it was a great time. The workers everywhere were the nicest people you can meet and seem like they love to give you a perfect stay. The beach water was not the cleanest due to many many sea plants. Jellyfish almost everyday. Overall it was a good vacation. Would recommend to friends and family.
Customer Rating: 

TEST
Perfect
GABRIELLE F.
Dec 23 2017
I had my wedding at this resort and everything was perfect! We stayed for six days and I wish we could have stayed longer. The hotel staff was wonderful, the food was delicious and the wedding planner was so helpful!
Customer Rating: 

TEST
Some issues not disclosed at booking
CARLOS B.
Dec 15 2017
We love the dreams. We were married at the former dreams of cancun and have visited dreams riviera previously. The food and service is always pretty good but this time we had some issues. There were many weddings which wasn't as much of an issue as the noise. It was so loud and the music kept our daughter awake (and super drunk guests). Also the restaurant, Oceana was under construction. We felt like the hotel should have been responsible for letting their guests know before booking of this, or at least offering some kind of compensation or coupon for other services. By the 4th day, they had drained the children's pool that is next to it. So many days from sun up to sun down we were hearing hammering, nails, and then we lost a pool my daughter loved. Also they had one bar set up in alongside the pool to compensate for the missing pool bar which was nice. As always however we are Dreams lovers and we feel like these are some of the best resorts as far as service in Mexico.
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
Girls trip!
adorchies1115, Cary, Illinois
Thu Jun 14 19:54:09 EDT 2018
The resort is GORGEOUS! Activities staff members are super friendly and fun, especially Alejandra, Alex, and Daniel. Waitors are very attentive and don't even judge when your friend orders 3 steaks for dinner!(Ha!) We upgraded to preferred club and appreciated the extra perks in the preferred lounge, beautiful view and jacuzzi tub on out balcony. Do yourself a favor and seek out Faustino, Roman and Ivan for your beverages at the bar on the beach (north end). Miguel is a lot of fun too! Only complaint was all the seaweed in the water at the beach, but they did their best to rake it up as often as they could. Just couldn't keep up with it. Not the resort's fault though! The pools are great, especially the infinity pool looking out towards the ocean. WiFi was kind of spotty too, but you don't need it when you're in paradise anyway!!

great staff, Armando and Santo
Yuridian U,
Thu Jun 14 09:50:17 EDT 2018
Just got back from our 5 nights trip to Dreams Riviera Cancun, the hotel is excellent and great staff, Armando and Santos at the buffet were so great and kind to us the whole stay, I highly recommend this hotel if your looking for a great vacation and great staff. I absolubtely enjoyed the hotel and facilities such great service. Thumbs up for Armando which made sure he was ready for us at the buffet before we left the hotel. Thank you!!

Good time with family
DawnOfTampa, Tampa, Florida
Wed Jun 13 16:12:03 EDT 2018
Had a great time. We've been to several all inclusives and were happy with this one. The room worked for our family of four using a roll away bed. We got the cheapest rate room and our balcony always smelled funny. I'm sure they would have moved us if we asked. Lots of weddings and conventions made for good company. Service was great. The Mexican restaurant was fantastic! I also loved the cafe serving gourmet coffee and ice cream all day every day. Valeria at concierge was wonderful! Thank you to all the staff for an amazing stay!

Great hotel,lovely place and excellent staff
PeteSov, Brighton and Hove, United Kingdom
Wed Jun 13 12:46:18 EDT 2018
Wife and myself visited Dreams in May. We had been in 2014 and loved it so decided to return. We upgraded our room to have a plunge pool which i would recommend as it gives you a nice private space. The weather was predictably excellent and the facilities were very good but I do have to give a special mention to the staff. All the staff were really friendly and helpful. We went to the World Cafe for breakfast every morning and I would like to thank Gabriella and Irais for being so kind. We will return to Mexico!

Blissful
winowayne,
Tue Jun 12 15:23:34 EDT 2018
We had an amazing week, great sunshine, great staff, great food, great room, great coffee shop, amazing Jacuzzi bath. We cannot fault the quality of the customer service aspect of Dreams, awesome. Few things that could run smoother for us. Check in is too long winded and could be quicker, rooms very noisy and echoed from all other floors and corridors from the inconsiderate guests in the early hours, concierge staff very pushy on upselling extras, beach was very weedy but that didn't stop the staff from cleaning it all day. Did a couple of trips with Amstar in reception who were very good however please ensure you don't overpay for photos on the dolphin trip as they abuse the customer, we were told to pay no more than $100 for our pictures and that was all we offered against the $200 requested and they accepted...... leaves a bitter taste on a great trip. Don't were your hat on the jungle tour speed boat as my Hugo Boss cap is now in the Caribe somewhere ...... gutted lol. Take plenty of small notes for tips if say 50 peso notes for the bar and 100 to 200 for your restaurants especially the themed nights. Well we've just got back and were looking at booking again for next month so as an overall AMAZING HOLIDAY, the other bits are just tips before you travel Enoy as we certainly did!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe