Cancun

Dreams Riviera Cancun Resort & Spa


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Unlimited-Luxury®   All Inclusive    

Crystal Award Winner: Best Destination, 2015-2016

Exceptional Values!
Extra Value: Unlimited Connectivity:
Free calling to the U.S. and Canada. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Dreams Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymooners: Receive the Dreams Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Ocean View room or higher accommodations category for a minimum of 7 nights (restrictions apply*).
Family: Two kids 12 & under Stay, Play & Eat Free during select dates.

The luxurious Dreams Riviera Cancun takes its personality from its incredible location - just 30 minutes from the "hot" excitement of Cancun, yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera's most sought-after sights. This enchanting wonderland welcomes families, couples, singles, and friends to enjoy all the pleasures and privileges of Unlimited-Luxury.

When the sun goes down, Dreams Riviera Cancun heats up. Meet new people from around the world. Share stories about your remarkable day then get ready for another whole new world the next. Enjoy moonlit theme parties and dancing, spectacular live music and shows, Desires nightclub plus other great evening bars, movies on the beach, stargazing, and other festive happenings every evening. The supervised Explorer's Club keeps your kids totally entertained with exciting games, adventure, and exploration from 9 a.m. to 10 p.m.

"Home" will be your uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors, and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences. Upgrade to the Preferred Club to enjoy VIP status and amenities.

A great vacation requires great meals. Your Unlimited-Luxury experience means unlimited gourmet dining and premium brand beverages. Nine internationally specialized restaurants serve luscious fare in stunning outdoor and indoor settings. No reservations, wristbands, or coupons are required. As part of the privileges of Unlimited-Luxury, guests have the option to Sip, Savor & See. Enjoy complimentary dinner and drinks and live evening entertainment at nearby participating resorts from 6 p.m. to 1 a.m. (transportation costs are not included).

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, holds the Distintivo "S" for best practices in eco-friendly tourism projects, and participates in Amigos de Sian Ka an, which is a project that assists with socioeconomic development and environmental culture.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Dreams Wedding in Paradise Package. Package is only applicable to couples staying within three months of their wedding. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in.
HOTEL LOCATION
Ideally located between Cancun's southern tip and Playa del Carmen, next to Puerto Morelos, a small colorful Mexican town with beachfront restaurants and bars. Just a short 20 minutes drive south of Cancun International Airport.
Address: CHETUMAL-PUERTO JUAREZ
DEL BENITO JUAREZ, PUERTO MORELOS
QR

MX
Local Phone: 011-52-998-87...
Toll Free Phone: 866-2DREAMS
Fax: 011-52-998-872-9210
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 3

Swim-up Bar
Two pools with swim-up bar and one is a Show time pool with stage. Two children's pools
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Lessons Available
Water Sports on Site
Fishing: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Additional Charge
JetSki / Waverunner: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Raquetball: Complimentary
Other Sports: Beach Volley Ball, Football, Soccer
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Designed to reflect the charm of the Mexican Caribbean. Surrounded by glistening pools, spring-fed cenotes, lush tropical gardens and a palm-studded beach. Each room with at least one Jacuzzi, Excellent for romantic getaways, honeymoons and weddings. There is a Lovely gazebo on property. Provides a casual elegance in an intimate and relaxed atmosphere suiting couples and families. Beach: Palm-studded swimmable beach. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 486
Year Opened: 2009 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
ROOM TYPES
PREFCLB MSTR OCF
1206 sq. ft., Kind bed, Oceanfront, Balcony with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Safe, Stocked mini-bar, Bathrobes/slippers. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB OCN PLUNGE
538 sq. ft., King or 2 doubles, Ocean-view, terrace with plunge pool & exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slippers, Stocked mini-bar. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREMIUM DELUXE GARDEN PLUNGE
710 sq. ft., King or 2 doubles, Terrace, Garden/tropical view, Plunge pool, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slippers, Stocked mini-bar, Safe, Sound system.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREMIUM OCN
452 sq. ft., King or 2 doubles, Balcony, Ocean-view, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Sound system, Internet ($), Stocked mini-bar, Safe, Bathrobes/slippers.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREMIUM DELUXE GARDEN
452 sq. ft., King or 2 doubles, Balcony, Garden/tropical view, Bathroom with jacuzzi,Separate shower, MP3 docking station, Sound system, Internet ($), Safe, Bathrobes/slippers, Coffee maker, Stocked mini-bar, 32" satellite TV
Other Amenities -
Air Conditioning
Shower
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREM DLXGDN ADJOIN
Two adjoining rooms (458 sq. ft.), One room with king and the other with 2 doubles, Balcony, Garden/tropical view, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slippers, Sound system.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREF CLUB OCEAN W JACUZZI
517 sq. ft., King or 2 doubles, Ocean-view, Terrace with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Sound system, Internet ($), Bathrobes/slippers, Safe. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB HYMN SUITE OCF
678 sq. ft., King bed, Oceanfront, Terrace with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, Internet ($), MP3 docking station, Sound system, Safe, Stocked mini-bar, Bathrobes/slippers. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB OCEAN VIEW POOL FRONT
517 sq. ft. Preferred Club amenities including private Preferred Club lounge with hors d'ouevres and premium liquors, complimentary internet access in-suite, preferred status and amenities. Spectacular ocean views and located in front of pool.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB WITH PLUNGE POOL
538 sq. ft., King or 2 doubles, terrace with plunge pool & indoor jacuzzi 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slipp
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite

OTHER INFO
24 Hour Room Service (restrictions may apply)
DINING
Dreams Riviera Cancun Resort & Spa features 1 meal plan options:
All Meals, Drinks & Tips-Nine Restaurants/Five Bars
There are 9 Restaurants at Dreams Riviera Cancun Resort & Spa:
El Patio - Authentic a la carte Mexican restaurant with the aromas and flavors of thistraditional cuisine. Open for dinner from 6pm to 10:30pm. Air conditioned
Barefoot Grill - Located by the pool, order snacks and drinks during the day and early evening. Open 10am to 6pm.
Himitsu - Specializing in Pan-Asian cuisine. Dinner only, a la carte from 6pm to 10:30pm. Dress Code: Casual elegance- neat attire, long pants for men.
Coco Cafe - Enjoy various coffees, teas, pastries and deli snacks throughout the day. Open from 10am to 10pm.
Bordeaux - A la carte French cuisine served in a romantic setting with wine cellar. Open for dinner from 6:30pm to 10:30pm. Dress Code: Casual elegance-neat attire, long pants for men.
World Cafe - The main casual themed restaurant featuring a variety of local & International cuisne served buffet style. Open for breakfast (7am to 11am), lunch (12:30pm 3pm) and dinner (6pm to 10:30pm). Dress Code: Casual
Portofino - Exploring the flavors of the Mediterranean and Italian cuisine. Dinner only, a la carte 6pm to 10:30pm. Dress Code: Casual elegance, neat attire, long pants for men.
Seasside Grill - A la carte steak house. Open for dinner from 6:30pm to 11pm. Dress Code: Casual
Oceana - Offers a variety of a la carte fresh grilled local and International seafood specialties. A la carte breakfast (10am to 12pm), lunch/snack bar (12pm to 6pm) and a la carte dinner (6pm to 10:30pm). Dress Code: Casual
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Euro-bungee, Ocean Trampoline, Yoga, Cooking Lessons, Dance Lessons, Spanish Lessons, Bocce Ball, Billiards, Ocean Kayak, Tennis (nearby for a fee)
Nightly Activities & Entertainment:
Theme Parties, Live Music, Shows, Desires Nightclub, Movies (on beach)
CHILDREN'S PROGRAMS
Explorer's Club- Open from 9am to 10pm. Activities Include: Playground, Ocean Trampoline, Sand Castle Contests, Story Telling, Treasure Hunts, Arts & Crafts, Game Room, Video Games, Movies, Camp Out (on beach, weekly). Red Cross certified staff.
Applicable Ages: 3 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Babysitting Fee: Varies
Advance Notice for Babysitting: Yes.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2767 Recommend
2767 past Apple Vacationers would recommend Dreams Riviera Cancun Resort & Spa to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5367reviews
What to expect
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TripAdvisor Traveller Reviews
Dreams Riviera Cancun Resort & Spa Family Vacay
Terri C, Tillsonburg, Canada
Thu Feb 16 04:45:01 EST 2017
Heated pools are amazing, infinity pool has outstanding view of the ocean, great explorer club and kids activities, friendly staff, restaurants generally have good food, but found the quality of food a little lower than at Dreams Tulum or Dreams Adventurous where we stayed the 2 previous years... many of the hot food items in the World Cafe at this location are not being kept at a warm enough temperature... Overall a very good family vacation.

Our perfect beach wedding at Dreams Riviera Cancun
markkruse, Denver, Colorado
Wed Feb 15 19:46:17 EST 2017
We didn't really know where to start with this review because there are so many details we want people to know. We started planning our wedding in Jan 2016 and with the help of our travel agent, we settled on Dreams Riviera Cancun in Riviera Maya, Mexico. We had been to Playa Del Carmen many times and Cancun a few times and new that was the area we wanted (more south of Cancun so that the water and waves were gentle). We also knew we wanted kid friendly in case any of our family or friends wanted to bring their little ones. Our travel agent sent us a few options and we picked Dreams RC due to the mid range pricing and excellent wedding site and look of the beach (which truly is remarkable with little seaweed and gentle water for kiddos). We had to request the site early to get the date we wanted (make sure you try as soon as you can). We gave 11 months and were able to get the beach for the wedding but not the beach for the reception (we had the pool deck and it was still stunning). We had our travel agent contact the resort and they immediately had someone contact us from the wedding department and that was the beginning of a mostly seemless process for the next 11 months. They guided us through hundreds and hundreds of options. They helped us work with our travel agent to get the best information to our guests. (We were really stressed as we thought we would only get 40-60 guests but when the list grew to 100 invitees and neither of us having done this before we knew we needed help). Luckily we decided in May 2016 to fly down to see what we had already picked and meet the wedding staff. (we are a gay couple and were a little worried about the reception we may get in Mexico and that was a stupid thought as everyone was perfect to us the entire trip and for the wedding for that matter). We were lucky enough to have Claudia Rivero meet us and we hit it off with her from the very start. She was so knowledgeable, caring and you can tell she loves her job, her clients, her hotel, her staff and everything about helping couples get married. We begged her to be our planner and she agreed. She is the sole reason our wedding was perfect as we both could have easily spun off with all the choices but she helped guide our two ideas into one perfect fairy tale wedding. She spent hours with us and helped us create a vision for the perfect beach wedding that would come to have 90 guests. (**** huge tip. If you can fly down and meet with the staff and pick your room (if you are upgrading), pick your table set up and everything else there. ) This was the best thing we did!!!!! We really thought the stress would be overwhelming once we knew it was over 80 people coming to a destination wedding but having seen the hotel and met with Claudia in May made us so relaxed through the rest of 2016. We did fly down in December to do a food tasting and just check in with Claudia. (this would not be necessary but I will say trying the food and meeting the resort chef Diego, who would be cooking for our wedding was a treat we didn't think we would get). Our day came in Jan 2017. We flew down on Tuesday to Tuesday for a Friday wedding which was perfect. 4 days of fun with our guests. (**** tip. Have your family and close friends fly with you and go that first day as we so enjoyed the time we had with them the first night). Second night was just as fun as it was a huge group of our friends 1st night so it was like a do over day. :) The 3rd day we rented a catamaran which the hotel can help you arrange and took 70 of our 90 guests out. We split the cost and it was affordable for everyone. We even took the kids including two 2 year olds. bring Dramamine. On our wedding day, we had our complimentary massages and since everything was picked, done and ready to go (mostly due to the staff and our amazing groomspeople) we sat back and enjoyed the day. We upgraded our room so that we walked right onto the beach for the ceremony. This is a great option if you can. The wedding was even better than we thought it would be. Everything came together perfectly. and the best thing was we didn't have to do any of it. We got to meet the DJ, the catering manager Fausto, our photographer Samuel and all of the staff that would be assisting. Everyone was perfect. The ceremony was amazing with the gentle blue water behind and the photographer and his assistant captured it perfectly. (We just got the 800+ pix back and they are all great). Definitely do the video!!! And the trash the dress photo shoot. (this is off the resort at a Cenote and while it was a little cold in the water and a long morning, the shots are breathtaking. Like I said, our reception was on the pool deck and not the beach (but I think with 90 that was better as we had a huge area to cover and it was fun having floating lanterns and cold fireworks on the pool deck with the water back ground). Other tips that made it perfect. Splurge when you can. We spent more on a cloth cover with lights at the reception and it was magical. We spent a ton on flowers (orchids) We spent more for the photo booth and the margarita bar and the ice luge shot station. These were great in pictures and made everyone have something they could get into. Definitely do the LED balloons at the end!!!!!!!!!!!!!! Best pictures ever. and such a magical conclusion. Take time to really pick your song selections. Our friends are all 90's kids so it was fun to have a huge 90s dance party. We really can't praise this hotel, their staff, our amazing planner Claudia, Fausto, Samuel, our DJ and all of the amazing helpers and runners enough. We are only doing this once and they helped us knock it out of the park. Thank you, Mark and Troy Jan 27, 2017!!!!!!!!!!!!!!

Loved my stay at Dreams Reiviera
Lila K, Trophy Club, Texas
Wed Feb 15 13:56:21 EST 2017
I had four extra days in Cancun and phoned the concierge at Unlimited Vacation Club for an idea on a low-priced stay. She booked me at the Dreams Riviera which has families and I normally stay in adults only. I truly enjoy my stay and was impressed with the extra features of the Preferred Club and the CoCo Cafe.

A real nice vacation!
jersam2017, Vancouver, Canada
Wed Feb 15 10:50:59 EST 2017
My wife and I recently stayed there for 5 nights and 6 days. It was our first time at an all inclusive resort. We were very pleased with all of the amenities - the pools were nice (especially the infinity pool and the swim up bar). There were always lots of places to sit and relax where a very friendly staff would ask if we needed anything. The Caribbean has a bit of seaweed in it because of the worlds 2nd largest choral reef offshore, but I still enjoyed swimming in it. Room was very nice, good wifi (had to get the concierge to set up our devices for the best service, which they did cheerfully). Had a whirlpool bath, a separate shower and washroom. We found the lighting in that area to be very dim and the bathtub is in a place that is exposed to the rest of the room. A bit weird, but no big deal, really. There were 5 fine dining restaurants and the "World Buffet" restaurant (shout out to Liga, Vanessa and Cindy!)where we would usually have breakfast and lunch, and another restaurant called the Coco Cafe (like a Starbucks). Even 2 or 3 more places down near the pools. We enjoyed the food, there was always an excellent selection - I am a vegetarian and was very satisfied. The fine dining restaurants always accommodated me and would make me something nice even if it wasn't on the menu. We even used the room service which would bring just about anything you wanted, free of course.There was nightly entertainment that was also very good. Very entertaining singers, musical groups and stage shows. The staff was very helpful and friendly. We loved our stay here and hope to do it again sometime. Don't have to tip, but I followed another reviewers advise and brought a stack of U.S. dollar bills which turned out to be a good idea.

Super Mother/Daughter Getaway
SpringsGal_11, Colorado Springs, Colorado
Wed Feb 15 08:46:02 EST 2017
We have just returned from a long weekend at Dreams Riviera Cancun. We thoroughly enjoyed the property! The grounds, pools and public areas are lovely! We had a deluxe Tropical View room, which could not have been more perfect in location and comfort for two people. The open concept bathroom area is really not inconvenient or lacking privacy at all. Our room was serviced promptly each day, and we had turn down service each evening, which we didn't expect. We are not, at all, picky eaters, so found the food and choices to be good. Not gourmet, but good choices and wonderful service. We certainly never went hungry! Armando and Orlando in the buffet were our favorites!! Really WOW! service! The availability of cabanas and sun loungers was excellent! We were able to enjoy a cabana every day even though they are first come/first serve. The pools and hot tubs are kept neat and there was lots of room to be had for all. The spa is a must!! It is the only spa that I have experienced that is primarily outside! Great service! The entertainment in the lobby area each evening is top notch! I might suggest however, that since the lobby is an indoor area, large, but not huge, that the volume of the entertainers be a little lower. Some were so loud that it was unpleasant, instead of entertaining. Although we normally stay at adults only properties, Dreams Riviera Cancun was the perfect long weekend getaway! I would recommend it highly...especially if you have children!



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