Cancun

Dreams Riviera Cancun Resort & Spa


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Unlimited-Luxury®   All Inclusive    

2018 Exceptional Values
Extra Value: Unlimited Connectivity:
Free calling to the U.S. and Canada. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory and extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Dreams Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymooners: Receive the Dreams Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Ocean View room or higher accommodations category for a minimum of 7 nights (restrictions apply*).
Family: Two kids 12 and under Stay, Play and Eat Free during select dates.

The luxurious Dreams Riviera Cancun takes its personality from its incredible location - just 30 minutes from the "hot" excitement of Cancun, yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera's most sought-after sights. This enchanting wonderland welcomes families, couples, singles, and friends to enjoy all the pleasures and privileges of Unlimited-Luxury.

When the sun goes down, Dreams Riviera Cancun heats up. Meet new people from around the world. Share stories about your remarkable day then get ready for another whole new world the next. Enjoy moonlit theme parties and dancing, spectacular live music and shows, Desires nightclub plus other great evening bars, movies on the beach, stargazing, and other festive happenings every evening. The supervised Explorer's Club keeps your kids totally entertained with exciting games, adventure, and exploration from 9 a.m. to 10 p.m.

"Home" will be your uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors, and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences. Upgrade to the Preferred Club to enjoy VIP status and amenities.

A great vacation requires great meals. Your Unlimited-Luxury experience means unlimited gourmet dining and premium brand beverages. Nine internationally specialized restaurants serve luscious fare in stunning outdoor and indoor settings. No reservations, wristbands, or coupons are required. As part of the privileges of Unlimited-Luxury, guests have the option to Sip, Savor & See. Enjoy complimentary dinner and drinks and live evening entertainment at nearby participating resorts from 6 p.m. to 1 a.m. (transportation costs are not included).

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, holds the Distintivo "S" for best practices in eco-friendly tourism projects, and participates in Amigos de Sian Ka an, which is a project that assists with socioeconomic development and environmental culture.

Find more information about Dreams Resorts & Spas.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Dreams Wedding in Paradise Package. Package is only applicable to couples staying within three months of their wedding. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in.
HOTEL LOCATION
Ideally located between Cancun's southern tip and Playa del Carmen, next to Puerto Morelos, a small colorful Mexican town with beachfront restaurants and bars. Just a short 20 minutes drive south of Cancun International Airport.
Address: CHETUMAL-PUERTO JUAREZ
DEL BENITO JUAREZ, PUERTO MORELOS
QR

MX
Local Phone: 011-52-998-872-9
Toll Free Phone: 866-2DREAMS
Fax: 011-52-998-872-9210
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 3

Swim-up Bar
Two pools with swim-up bar and one is a Show time pool with stage. Two children's pools
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Lessons Available
Water Sports on Site
Fishing: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Additional Charge
JetSki / Waverunner: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Raquetball: Complimentary
Other Sports: Beach Volley Ball, Football, Soccer
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Designed to reflect the charm of the Mexican Caribbean. Surrounded by glistening pools, spring-fed cenotes, lush tropical gardens and a palm-studded beach. AMResortsฎ will now be welcoming small dogs. Each room with at least one Jacuzzi, Excellent for romantic getaways, honeymoons and weddings. There is a Lovely gazebo on property. Provides a casual elegance in an intimate and relaxed atmosphere suiting couples and families. Beach: Palm-studded swimmable beach. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 486
Year Opened: 2009 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
HOTEL RESTRICTIONS
Dogs must be 22 pounds/10 kg or less.
ROOM TYPES
PREFCLB OCN PLUNGE
538 sq. ft., King or 2 doubles, Ocean-view, terrace with plunge pool & exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slippers, Stocked mini-bar. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
FLASH SALE ROH 1
Other Amenities -
Kitchen
PREMIUM DELUXE GARDEN PLUNGE
710 sq. ft., King or 2 doubles, Terrace, Garden/tropical view, Plunge pool, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slippers, Stocked mini-bar, Safe, Sound system.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREMIUM OCN
452 sq. ft., King or 2 doubles, Balcony, Ocean-view, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Sound system, Internet ($), Stocked mini-bar, Safe, Bathrobes/slippers.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREMIUM DELUXE GARDEN
452 sq. ft., King or 2 doubles, Balcony, Garden/tropical view, Bathroom with jacuzzi,Separate shower, MP3 docking station, Sound system, Internet ($), Safe, Bathrobes/slippers, Coffee maker, Stocked mini-bar, 32" satellite TV
Other Amenities -
Air Conditioning
Shower
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED CLUB OCEAN
King size bed or two double beds, Indoor Jacuzzi, Spacious, private terrace with outdoor Jacuzzi, Preferred Club privileges, Preferred location with beautiful ocean views, 443 square feet/41 square meters, King room: Up to 2 adults and 1 child.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB HYMN SUITE OCF
678 sq. ft., King bed, Oceanfront, Terrace with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, Internet ($), MP3 docking station, Sound system, Safe, Stocked mini-bar, Bathrobes/slippers. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB OCEAN VIEW POOL FRONT
517 sq. ft. Preferred Club amenities including private Preferred Club lounge with hors d'ouevres and premium liquors, complimentary internet access in-suite, preferred status and amenities. Spectacular ocean views and located in front of pool.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB WITH PLUNGE POOL
538 sq. ft., King or 2 doubles, terrace with plunge pool & indoor jacuzzi 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slipp
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB MSTR OCF
1206 sq. ft., Kind bed, Oceanfront, Balcony with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Safe, Stocked mini-bar, Bathrobes/slippers. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DINING
Dreams Riviera Cancun Resort & Spa features 1 meal plan options:
All Meals, Drinks & Tips-Nine Restaurants/Five Bars
There are 9 Restaurants at Dreams Riviera Cancun Resort & Spa:
Barefoot Grill - Located by the pool, order snacks and drinks during the day and early evening. Open 10am to 6pm.
Himitsu - Specializing in Pan-Asian cuisine. Dinner only, a la carte from 6pm to 10:30pm. Dress Code: Casual elegance- neat attire, long pants for men.
Coco Cafe - Enjoy various coffees, teas, pastries and deli snacks throughout the day. Open from 10am to 10pm.
Bordeaux - A la carte French cuisine served in a romantic setting with wine cellar. Open for dinner from 6:30pm to 10:30pm. Dress Code: Casual elegance-neat attire, long pants for men.
World Cafe - The main casual themed restaurant featuring a variety of local & International cuisne served buffet style. Open for breakfast (7am to 11am), lunch (12:30pm 3pm) and dinner (6pm to 10:30pm). Dress Code: Casual
Portofino - Exploring the flavors of the Mediterranean and Italian cuisine. Dinner only, a la carte 6pm to 10:30pm. Dress Code: Casual elegance, neat attire, long pants for men.
Seasside Grill - A la carte steak house. Open for dinner from 6:30pm to 11pm. Dress Code: Casual
Oceana - Offers a variety of a la carte fresh grilled local and International seafood specialties. A la carte breakfast (10am to 12pm), lunch/snack bar (12pm to 6pm) and a la carte dinner (6pm to 10:30pm). Dress Code: Casual
El Patio - Authentic a la carte Mexican restaurant with the aromas and flavors of thistraditional cuisine. Open for dinner from 6pm to 10:30pm. Air conditioned
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Euro-bungee, Ocean Trampoline, Yoga, Cooking Lessons, Dance Lessons, Spanish Lessons, Bocce Ball, Billiards, Ocean Kayak, Tennis (nearby for a fee)
Nightly Activities & Entertainment:
Theme Parties, Live Music, Shows, Desires Nightclub, Movies (on beach)
CHILDREN'S PROGRAMS
Explorer's Club- Open from 9:00am-10:00pm. Activities Include: Playground, Ocean Trampoline, Sand Castle Contests, Story Telling, Treasure Hunts, Arts & Crafts, Game Room, Video Games, Movies, Camp Out (on beach, weekly). Red Cross certified staff.
Applicable Ages: 3-12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Babysitting Fee: Varies
Advance Notice for Babysitting: Yes.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2938 Recommend
2938 past Apple Vacationers would recommend Dreams Riviera Cancun Resort & Spa to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 7262reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Dreams Riviera Cancun
ROSALIA R.
Jul 18 2018
I loved the hotel however the restaurant buffet had bad service and the food needed some variety it seems that everyday they had the same options, the beach water was so dirty however it was a mother issue not the hotel or staff but I wish I could have enjoyed the beach at least for one day, however the pool service and pool amenities were awesome also the hotel was very nice, we enjoyed the entertainment and the staff was amazing in making us feel welcome and helpful at all times during our stay, I can say that we had more positive experiences than negative they do have to improve their service at the buffet restaurant and perhaps add some fans in the main lobby it was just to hot to stay and enjoy the wonderful live music they had every night. I definitely think that the positive out wait the negatives so I totally recommend it.
Customer Rating: 

Best family summer vacation
JOVY M.
Jul 12 2018
It was the best summer vacation we had. The resort is nothing but excellent! The staff were very friendly. The whole resort is very clean and our rooms are very nice, the layout is very unique and beautiful. Food is great!
Customer Rating: 

Beach
TIMOTHY P.
Jun 23 2018
Beach was full of Seagrass and there was always a tractor going up and down beach which was not safe in my opinion because of all the kids around
Customer Rating: 

Food
TERENCE E.
Jun 23 2018
Food was marginal at best and that is being nice.
Customer Rating: 

Definitily not a high quality resort
EUGENII F.
Jun 10 2018
Your site rated this resort as 5 golden apples, I have been to over 15 different resorts in my life and I would give this hotel 3 stars at most. Very deceiving ratings system.
Customer Rating: 

Everything was Good - Not GREAT
RANDY V.
Apr 23 2018
We were disappointed in the buffet restaurant. The staff were not attentive at all. We were constantly asking for something to drink or salt. The food was not good, cold. However the hotel itself was beautiful. The rooms were clean, the pools were nice, plenty of seating everywhere. Loved the infinity pool looking out on the beach. The beach was FULL of SEAWEED! Not a fan of that at all. Not sure we will be back to this resort, but we do love Dreams so I'm sure we will try another one somewhere's else.
Customer Rating: 

Disappointed in all of the seaweed
BRADLEY M.
Apr 09 2018
We love this resort, but there was so much seaweed in the ocean that we couldn't swim. The resort employees worked tirelessly to keep the beach clean, but the ocean was unbearable.
Customer Rating: 

Dreams Riviera Cancun
SCOTT P.
Apr 06 2018
Awesome hotel and resort for families!
Customer Rating: 

Mr. George Moamis
GEORGE M.
Apr 06 2018
First time in Cancun and an "all inclusive" as well. Very impressed with Dreams Rivera
Customer Rating: 

Mixed bag
PAUL B.
Mar 08 2018
The hotel / resort has many very positive points. The negatives are the too loud music at the pools during the day and sometimes late in the night at beach weddings. We missed an adult pool for Preferred guests
Customer Rating: 

Phenomenal first time experience
PAUL M.
Mar 05 2018
Dreams Rivera Cancun was my fist trip to Mexico. The location was a great place to visit in Mexico. The ability to see so much and do things outside the resort from this location was great. The staff was allays so pleasant, courteous and helpful. The food and drinks were outstanding. I will recommend Dreams Rivera Cancun to my friends as a perfect place to stay.
Customer Rating: 

TripAdvisor Traveller Reviews
Enjoyed our two weeks
BobfaeDunbar, Dunbar
Tue Aug 14 09:45:30 EDT 2018
Visited in July with my wife and teenage granddaughter. Our fifth visit to Mexico so clear we enjoy what Cancun and surrounding areas have to offer. Our room was nice though sat above the hotel workshop so the view was disappointing, often had chairs stacked outside etc. Used the jacuzzi bath just once as when emptying it afterwards noted a considerable amount of sand in it and had been nowhere near the beach! Clearly system required cleaning. Service in the room fluctuated a great deal eg the bedding down service appeared only twice during our stay. Room was clean and had ample space though the layout offered less privacy than ideal. The food at this hotel is the best we have had in Mexico. We loved the Italian restaurant ( where the service excelled ), the Asian restaurant and the French were both delicious and service good. The food in the Mexican restaurant was great but the service badly let it down, we felt rushed and our waiter could not have been less interested- we did not return. For breakfast we enjoyed the grill at the pool most days. The lobby was nice in the evening though mosquitoes were a problem on a couple of days-after rain. The beach here was a let down, covered in seaweed and on occasions smelly. Our rating for food was excellent, the service was mostly good but the position of our room and the poor beach made our overall experience an average one which for around ยฃ6000 is disappointing.

BIRTHDAY/VACATION GETAWAY
Romie P,
Tue Aug 14 04:41:13 EDT 2018
LOVEEEEEEEE THIS PLACE!!!!๐Ÿ’œ๐Ÿ’œ๐Ÿ’œ๐Ÿ’œ๐Ÿ’œ๐Ÿ’œ Staff,Scenery,Food,Daquiris All Day/Night Long.Nice Vacationers.Wedding,Families,Entertainments ,Food is Delish.Tho you are in Mexico we travelled to Italy,France,Japan with all the various Cruisines

Massage - Dreams Spa
Renee O,
Mon Aug 13 16:05:05 EDT 2018
Christina Gamez gives a wonderful deep tissue massage. She stretches you out too- If youโ€™re going to Dreams Riviera Cancun I recommend booking with her!! Very professional and she will check periodically if the pressure is to your liking. Very relaxing and worth every penny

Amazing all round vacation!
Carrie M, Raleigh, North Carolina
Mon Aug 13 07:27:31 EDT 2018
This resort completely exceeded our expectations for value! Two girlfriends and I traveled with our 5 children for a 7 night stay here and EVERYTHING far exceeded our expectations for what we paid. First of all, they were able to put all three of us in rooms right next to each other which was a fabulous accommodation. My almost 10 year old son would say his favorite part was the Entertainment group consisting of Daniel (his favorite person by far!), Carlos, Regina and Lizzy, and Alex(?). He also LOVED the kids' Explorers Club and really enjoyed his time with Dayane, Elizabeth, Paola and Rachel (all the people working there were fabulous!) and the activities that they had for the kids were fantastic. All of the bar staff and servers were equally amazing - Cesar, Antonio, Pedro, Victor - honestly ALL met us very eagerly to help with every need. One of the children in our group has a gluten allergy and the staff were very accommodating to her needs and made her feel incredibly special with their presentations of specially prepared meals for her. The maid staff - specifically Victor, Sandra and "mini bar man" as my son affectionately called him - were all great. The resort was very very clean and I am super picky and OCD about cleanliness. Lastly, if you have a chance to visit the spa I highly recommend it. The extra price you might pay for services is well worth it due to the hydrotherapy session you'll receive prior to treatment - we were lucky enough to have Tania take us through both times we visited. Even though gratuities are included, we were happy to give tips throughout to all who served us and my only regret is not bringing enough cash for tips as everyone was SO appreciative of them and really truly deserved them. My only other recommendation to bringing plenty of cash for tips, is to know that if you take an arranged $18pp trip to Playa Del Carmen the drivers will only accept cash as payment. We assumed it would be charged to our room as no one said otherwise and we were scrambling to get cash to pay our driver. I hope you enjoy your trip as much as we did!

Better each visit
Joe C, North Baltimore, Ohio
Sun Aug 12 18:10:25 EDT 2018
My wife and I have visited this resort many times and it seems that , with each visit , we find it better than the previous . Our last visit was in April so this review might be viewed as a little late in coming . We have come to know and appreciate so many of the staff and all that they do to make our stay so wonderful . It goes without saying that the grounds are immaculate , the rooms more than adequate and the service top notch. All of the staff is to be commended but listed here are a few of our favorites; Armando at the World Cafe, Orly at Himitsu along with chef Felix, sushi chef Cesar and manager Manuel, Alfredo at El Patio, Teo at Portofino along with manager Eliud, Rene at Oceana along with manager Louisa, Reyes at the beach or pool . They all took care of our every food and drink need . As for our accommodations, Deyanira , Elizabeth and Miriam went beyond expectations . We so much enjoy this resort that , just today, we booked a week long stay in February 2019 for the two of us , our two children and their families. We all have traveled as a group here two previous times and our grandchildren (ages 8 to 14 ) love it here as much as we do .



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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