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Dreams Riviera Cancun Resort & Spa


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Unlimited-Luxury®   All Inclusive    

The luxurious Dreams Riviera Cancun takes its personality from its incredible location - just 30 minutes from the "hot" excitement of Cancun, yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera's most sought-after sights. This enchanting wonderland welcomes families, couples, singles, and friends to enjoy all the pleasures and privileges of Unlimited-Luxury.

When the sun goes down, Dreams Riviera Cancun heats up. Meet new people from around the world. Share stories about your remarkable day then get ready for another whole new world the next. Enjoy moonlit theme parties and dancing, spectacular live music and shows, Desires nightclub plus other great evening bars, movies on the beach, stargazing, and other festive happenings every evening. The supervised Explorer's Club keeps your kids totally entertained with exciting games, adventure, and exploration from 9 a.m. to 10 p.m.

"Home" will be your uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors, and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences. Upgrade to the Preferred Club to enjoy VIP status and amenities.

A great vacation requires great meals. Your Unlimited-Luxury experience means unlimited gourmet dining and premium brand beverages. Nine internationally specialized restaurants serve luscious fare in stunning outdoor and indoor settings. No reservations, wristbands, or coupons are required. As part of the privileges of Unlimited-Luxury, guests have the option to Sip, Savor & See. Enjoy complimentary dinner and drinks and live evening entertainment at nearby participating resorts from 6 p.m. to 1 a.m. (transportation costs are not included).

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Exceptional Values!
Extra Value: Unlimited Connectivity: Free calling to the U.S. and Canada, Free WiFi throughout the resort, and more. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Weddings: Free Symbolic weddings. Receive the Dreams Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply.
Honeymooners: Receive the Dreams Eternity Honeymoon Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply.
Family: Two kids 12 & under Stay, Play & Eat Free during select dates.

Greening Your Life:Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, holds the Distintivo "S" for best practices in eco-friendly tourism projects, and participates in Amigos de Sian Ka an, which is a project that assists with socioeconomic development and environmental culture.

HOTEL LOCATION
Ideally located between Cancun's southern tip and Playa del Carmen, next to Puerto Morelos, a small colorful Mexican town with beachfront restaurants and bars. Just a short 20 minutes drive south of Cancun International Airport.
Address: CHETUMAL-PUERTO JUAREZ
DEL BENITO JUAREZ, PUERTO MORELOS
QR

MX
Local Phone: 011-52-998-872-9
Toll Free Phone: 866-2DREAMS
Fax: 011-52-998-872-9210
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 3

Swim-up Bar
Two pools with swim-up bar and one is a Show time pool with stage. Two children's pools
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Lessons Available
Water Sports on Site
Fishing: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Additional Charge
JetSki / Waverunner: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Raquetball: Complimentary
Other Sports: Beach Volley Ball, Football, Soccer
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Designed to reflect the charm of the Mexican Caribbean. Surrounded by glistening pools, spring-fed cenotes, lush tropical gardens and a palm-studded beach. Each room with at least one Jacuzzi, Excellent for romantic getaways, honeymoons and weddings. There is a Lovely gazebo on property. Provides a casual elegance in an intimate and relaxed atmosphere suiting couples and families. Beach: Palm-studded swimmable beach. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 486
Year Opened: 2009 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
ROOM TYPES
PREF CLUB OCEAN W JACUZZI
517 sq. ft., King or 2 doubles, Ocean-view, Terrace with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Sound system, Internet ($), Bathrobes/slippers, Safe. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB HYMN SUITE OCF
678 sq. ft., King bed, Oceanfront, Terrace with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, Internet ($), MP3 docking station, Sound system, Safe, Stocked mini-bar, Bathrobes/slippers. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB OCEAN VIEW POOL FRONT
517 sq. ft. Preferred Club amenities including private Preferred Club lounge with hors d'ouevres and premium liquors, complimentary internet access in-suite, preferred status and amenities. Spectacular ocean views and located in front of pool.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB WITH PLUNGE POOL
538 sq. ft., King or 2 doubles, terrace with plunge pool & indoor jacuzzi 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slipp
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB MSTR OCF
1206 sq. ft., Kind bed, Oceanfront, Balcony with exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Safe, Stocked mini-bar, Bathrobes/slippers. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFCLB OCN PLUNGE
538 sq. ft., King or 2 doubles, Ocean-view, terrace with plunge pool & exterior jacuzzi, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slippers, Stocked mini-bar. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREMIUM DELUXE GARDEN PLUNGE
710 sq. ft., King or 2 doubles, Terrace, Garden/tropical view, Plunge pool, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slippers, Stocked mini-bar, Safe, Sound system.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREMIUM OCN
452 sq. ft., King or 2 doubles, Balcony, Ocean-view, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Sound system, Internet ($), Stocked mini-bar, Safe, Bathrobes/slippers.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREMIUM DELUXE GARDEN
452 sq. ft., King or 2 doubles, Balcony, Garden/tropical view, Bathroom with jacuzzi,Separate shower, MP3 docking station, Sound system, Internet ($), Safe, Bathrobes/slippers, Coffee maker, Stocked mini-bar, 32" satellite TV
Other Amenities -
Air Conditioning
Shower
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREM DLXGDN ADJOIN
Two adjoining rooms (458 sq. ft.), One room with king and the other with 2 doubles, Balcony, Garden/tropical view, Bathroom with jacuzzi, Separate shower, 32" satellite TV, MP3 docking station, Internet ($), Bathrobes/slippers, Sound system.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite

OTHER INFO
24 Hour Room Service (restrictions may apply)
DINING
Dreams Riviera Cancun Resort & Spa features 1 meal plan options:
All Meals, Drinks & Tips-Nine Restaurants/Five Bars
There are 9 Restaurants at Dreams Riviera Cancun Resort & Spa:
Portofino - Exploring the flavors of the Mediterranean and Italian cuisine. Dinner only, a la carte 6pm to 10:30pm. Dress Code: Casual elegance, neat attire, long pants for men.
Seasside Grill - A la carte steak house. Open for dinner from 6:30pm to 11pm. Dress Code: Casual
Oceana - Offers a variety of a la carte fresh grilled local and International seafood specialties. A la carte breakfast (10am to 12pm), lunch/snack bar (12pm to 6pm) and a la carte dinner (6pm to 10:30pm). Dress Code: Casual
El Patio - Authentic a la carte Mexican restaurant with the aromas and flavors of thistraditional cuisine. Open for dinner from 6pm to 10:30pm. Air conditioned
Barefoot Grill - Located by the pool, order snacks and drinks during the day and early evening. Open 10am to 6pm.
Himitsu - Specializing in Pan-Asian cuisine. Dinner only, a la carte from 6pm to 10:30pm. Dress Code: Casual elegance- neat attire, long pants for men.
Coco Cafe - Enjoy various coffees, teas, pastries and deli snacks throughout the day. Open from 10am to 10pm.
Bordeaux - A la carte French cuisine served in a romantic setting with wine cellar. Open for dinner from 6:30pm to 10:30pm. Dress Code: Casual elegance-neat attire, long pants for men.
World Cafe - The main casual themed restaurant featuring a variety of local & International cuisne served buffet style. Open for breakfast (7am to 11am), lunch (12:30pm 3pm) and dinner (6pm to 10:30pm). Dress Code: Casual
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Euro-bungee, Ocean Trampoline, Yoga, Cooking Lessons, Dance Lessons, Spanish Lessons, Bocce Ball, Billiards, Ocean Kayak, Tennis (nearby for a fee)
Nightly Activities & Entertainment:
Theme Parties, Live Music, Shows, Desires Nightclub, Movies (on beach)
CHILDREN'S PROGRAMS
Explorer's Club- Open from 9am to 10pm. Activities Include: Playground, Ocean Trampoline, Sand Castle Contests, Story Telling, Treasure Hunts, Arts & Crafts, Game Room, Video Games, Movies, Camp Out (on beach, weekly). Red Cross certified staff.
Applicable Ages: 3 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room

Babysitting Fee: Varies
Advance Notice for Babysitting: Yes.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2767 Recommend
2767 past Apple Vacationers would recommend Dreams Riviera Cancun Resort & Spa to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4840 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Great vacation
peps25, New York City, New York
Wed Sep 21 17:09:08 EDT 2016
Everything was great. Staff were great and respectful. Very clean great for the kids .Love the kids club . Few minor complains no drawers to put your clothes. Pool water was hot . Bacon is like gold staff hides it everyday More>

Well worth it!!!
Chandler K,
Wed Sep 21 14:04:05 EDT 2016
We went to Dreams on one of those "preview/sales" promotions. We got a SMOKIN deal and decided to go and try it out. We were gonna do the "couples only resort" but opted to try this one to see if we can take the kids in the future. So, I will break it down a little. Room was awesome. Jacuzzi in the room and almost all rooms have an ocean view. Bed was soft and drinks were always in the fridge. Staff was AMAZING!!! Everyone we talked to was super available to help. We asked Our house keeper for something and she asked if she could use our phone and called the direct number for them to bring it up immediately. For the meals the staff was great. We ate breakfast in the "adults" restaurant section and it was well worth it. Our waiter was Santos and every day and he had our drinks ready for us when we walked in, every time. He was always very gracious and would come up to us like we were his family. The day we left he said, "please come back home. We are always waiting here for you with open arms!" Amazing!!! Food was good. This is our 3rd all inclusive and it was the best food we have had at all 3. I wouldn't say great food, but there were several restaurants and each had somethings that were very tasty! Beach had sea weed but they cleaned it 2-3 times per day. When the ocean was calm, the water was clear and you could swim - awesome! Hotel credits -- total BS!!! Don't think that you are getting a good deal if they say, "we will give you $200 in resort credits." You max out at $40 in the spa and can only use it on things that are over $150! So, we were gonna get a massage but it was gonna cost us about $250 for an hour massage. We walked out onto the beach and got a couples massage for $100 for the same amount of time and it was right on the beach. Same was true of the excursions. The only thing I would recommend is that they say, "we will give you this excursion for free." If they do that, Isla Mujeres is where to go. And tell them to pay for you to swim with the Dolphins --- best thing we did!!! We also used the snorkeling excursion on the beach - same as the massages. It was less than half the price of the snorkeling offered by the hotel. So, all and all, great vacation and great for kids. We will be going back, for sure! Be willing to do excursions outside the hotel and it will be the perfect vacation spot. Have a blast and tell me what you thought!! For us, it was the perfect vacation!!! Enjoy! More>

Unlimited luxury
Emily L,
Wed Sep 21 07:27:52 EDT 2016
Just got back from 3 nights at Dreams. The room was absolutely beautiful, including an ocean view. All food was good, but Portofino (Italian) was probably our favorite. Highlight of the trip was an 80 minute couples massage at the fabulous spa (check out their daily spa specials). The hydrotherapy circuit was amazing and I would have enjoyed just doing that! We also did the romantic dinner on the beach and it was beautiful with a full moon on the water and the food and service were amazing. We would love to go back with our entire family soon. More>

Wonderful vacation
Prin09, London, United Kingdom
Wed Sep 21 06:55:44 EDT 2016
Just returned from vacation in Cancun Mexico we stayed at Dreams Riviera Cancun Resort & Spa 3/9/16 to 17/9/16 we had a wonderful time would be a understatement it was fantastic it ticked all the boxes staff were excellent in all departments food was wonderful a choice of 7 restaurants it also has 6 bars the grounds were well kept the beach was soft sand and a large number of sun lounges sea weed was cleared each day from the beach there was always something going on at the resort and we were kept informed by a daily news letter ,wifi was available throughout the grounds and beach, no vouchers required at any of the restaurants go as many times as you like each morning we had breakfast at Oceana ( Elizabeth &Vanessa) always looked after us, The Entertainment team were very good and always checked to make sure everything was okay ,we were lucky to be there for Mexico Independence Day celebrations and the hotel put on a wonderful display and entertainments for the whole day, most days there was a BBQ and seafood , fresh coconuts with Margarita at the poolside.The Bar staffs and waiting staffs at Baracuda beach bar were wonderful and our glass was never empty , All the restaurants had a large selection to choose from and the staff were very happy to explain the the dishes to you , some evenings we spent at The Rendezvous bar and every evening there was always entertainment ( live music) Dana, The Three Tenors and a tribute act The Jersey Boys were all great as were our barmen ( Fastino and his brother and my wife's favourite Rosalino) ,You can tell the staffs have been trained to very high standard which is a credit to Dreams, before I went Mexico i said to myself go there buy the t'shirt on to the next country but now I would go back but only to stay at Dreams Thank you for a wonderful vacation. More>

Relaxing and clean resort
jmohr88, Atlanta, Georgia
Tue Sep 20 18:16:50 EDT 2016
I spent 10 days of my honeymoon at this resort and was very happy with the trip. We stayed in a deluxe plunge pool room so I can touch on the pros and cons. The room was well kept house keeping came 3 times a day and did an excellent job cleaning up. The regularly washed the floors and cleaned the bathroom/shower. Facilities were very well kept and the AC stayed a constant 71 degrees which is where we left it. The kind bed we stayed on was slightly firm which I appreciated but something to consider if that is not your thing. The room came with three pillows but we asked for an additional down pillow from room service and they delivered quickly. The two major cons with this room are the bathroom has a frosted glass door which does not offer too much privacy as it is an open concept room. The plunge pool was cleaned prior to us arriving but became dirtier as the week went on due to rain and runoff from the roof above. Nothing too bad but It was enough small particles to be noticeable. We really did love the private pool and used it almost daily. The minibar was also really nice Facilities on the resort were really nice and well maintained. There were always gardeners and maintenance people doing small things around but for the most part none of it effected much of the experience. I think they did a good job of being quiet and keeping the grounds clean. Some things which you will notice are the recycling bins are strangely labeled so you wont know which of the three bins to put your trash in, plastic is clearly labeled but some people didnt follow it too well. Food and Drinks: The World cafe is a buffet style place the food is good and is not too crowded. The hours state that it is open between 11pm and 7am for midnight buffet but in my experience that was not the case. We had to catch a flight at 7am so left the resort around 4 but no food was available. The night time restaurants were terrific. The food is portion sized for a multiple course meal which is excellent. I would give the French/Asian/Mexican and Italian as A+. The walk up bars and seaside grill left a little to be desired. The Ocean restaurant was stellar at lunch but some of the dishes for dinner were not great. I noticed food at the weekdays were prepared and plated a little better than weekends. Drinks are unlimited and they really do stand by it. The lobby bar has the best options and bartenders you can order any mixed drink. All the bars have great liquor. If you do not specify most of your drinks will have a splash of orange juice in it as an additional mixer it grows on you. Beer options are Bud, Corona and Model light options are also available. All restaurants have 4 house wines which are free 2 red / 2 white and have specific bottles by request if you are really into certain wines. The house wines were always very good however The cafe has some stale pasties and cookies but the other baked goods where very tasty and fresh. Desert at any of the restaurants are top notch The beach is kept very clean a tractor comes in 3 times a day to clean the seaweed and the sand is very clean. There is a great deal of shade depending on the day and the pools are always an option too The is nightly entertainment is pretty good most nights depending on your tastes. I think it is a weekly schedule with shows so if you stay long enough you will see the same show twice. For the football fans that care the sports bar has 2 receivers for the Sunday games + the local option. They have 3 games playing at a time so you will miss out if you dont show up early and ask the entertainment person to show your game you will miss out. If the review came across nitpicky it shouldn't have I would give this place a 9.5/10 overall. I had a great time and would gladly go back. The resort is small enough to be relaxing, the food is excellent and everything is very clean. More>



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