La Romana

Dreams La Romana Resort & Spa


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Unlimited-Luxury®   All Inclusive    

Exceptional Values!
Extra Value: Apple Exclusive: Free non-stop transfers included from LRM (and PUJ Airport - Exclusive Vacation Flight arrivals only).
Weddings: Free symbolic weddings. Receive the Dreams Wedding in Paradise Package. Complimentary with a 7 night stay in the minimum required room category. Restrictions apply-see applebeachbrides.com.
Honeymoon: Receive the Dreams Eternity Honeymoon Package complimentary.*
Family: Two kids 12 and under Stay, Play, and Eat Free during select dates.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified and participates in a variety of social activities in the local community, including nursing homes and orphanages. Other green initiatives include participation in Green Week, environmental activities sponsored by the DR Dominican Hotel Association, beach cleaning, recycling programs, and more. A weekly staff newsletter is also circulated to promote environmental awareness.

Dreams La Romana Resort & Spa, located on the southeast coast of the Dominican Republic, is a world of pristine beaches and lush tropical jungle where couples and families can experience an Unlimited-Luxury® escape. Nearby you will find challenging golf courses and the historic Altos de Chavon, a magnificent recreation of a 16th century Mediterranean village.

Rooms and suites offer an elite style, grand vistas and elegant comforts. Each provides a wealth of carefully chosen appointments, including a daily refreshed mini bar with soft drinks, juices, bottled water and beer and 24-hour room and concierge services. Upgrade to a Preferred Club room and receive exceptional services and world-class amenities.

Numerous daytime activities will allow everyone to experience the getaway of their dreams, whether it's water sports or an afternoon of pampering at the world-class spa. The jungle village of the supervised Explorer's Club keeps your kids totally entertained with exciting games, adventure and exploration.

Your Unlimited-Luxury® experience means unlimited gourmet dining. Eight internationally specialized restaurants serve luscious fare in stunning outdoor and indoor settings. No reservations, wristbands, or coupons are required. Enjoy cocktails at any of seven bars and lounges. Once night falls at Dreams La Romana, more magical moments are created with music, parties, live shows, and the excitement of the casino.

Just another added benefit of staying at Dreams La Romana is the opportunity to tee-off at three of the Caribbean's top ranked golf courses. These courses consist of Teeth of the Dog, Dye Fore, and Links. Additional cost applies.

Find more information about Dreams Resorts & Spas.

Learn more about La Romana.

*This honeymoon package is complimentary when you book a Preferred Club Honeymoon Suite or higher accommodations category for a minimum of 7 nights. Please request your honeymoon package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Dreams Wedding in Paradise Package. Package is only applicable to couples staying within three months of their wedding. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in.
HOTEL LOCATION
Dreams La Romana Resort & Spa is on the south east coast of the Dominican Republic, 20 minutes from the La Romana International Airport, 40 minutes from the Punta Cana International Airport and 60 minutes from Las Americas International Airport.
Address: BAYAHIBE
LA ROMANA


DR
Local Phone: 809-221-8880
Toll Free Phone: 866-2-DREAMS
Fax: 809-221-8881
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Physician on Call
Pools
Number of Pools: 4
Outdoor Pools: 4     
Kid's pool, Jacuzzi, and sun decks with shade areas. One swimming pool for Preferred Club guests and one for Preferred Club Adults Only guests.
Golf: NEARBY
Holes: 18
Green Fees: Fee required
Cart Fee: Fee required
Club Rental Fees: FEE REQUIRED
Tennis
Number of Courts: 4
Outdoor Courts: 4
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This resort features eleven gourmet reastaurants, seven stylish bars & lounges, three swimming pools, casino ($), World-class Spa and Explorer's Club for kids. Beach:
Total Rooms: 756
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
ROOM TYPES
FAMILY ROOM
828 sq. ft. Private bedroom with king bed, second bedroom with two twin beds. Two full bathrooms. Private furnished balcony or terrace. Up to 2 adults and 3 children, 4 adults and 1 child, or 3 adults and 2 children.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
PREF CLUB POOL VIEW ADULT ONLY
411 sq. ft. Located in adults only section, guestroom includes one king bed or two double beds and a balcony or terrace with pool views. Bathroom features a double vanity and rain shower. Preferred Club amenities include complimentary internet and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
PREMIUM DELUXE GARDEN ROOM
Features 347 sq. feet room with garden view. Features 1 king or 2 queen beds, balcony or terrace, A/C, full bathroom with tub & shower, hair dryer, cofee maker, cable TV, phone, private safe (extra charge), minibar stocked with soft drinks & beer>
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
PREF CLB HNYMN STE OCEAN FRONT
Suites are 700 sq. feet with separate living room & oceanfront views. Features king bed, balcony or terrace, A/C, full bathroom with shower & tub, hair dryer, coffee maker cable TV safe (extra charge), mini-bar with soft drinks & beer.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
PREFERRED CLUB PARTIAL OCN
347 sq feet room with partial ocean view. Features private Preferred Club Lounge, private check in/out, VIP status amenities, upgraded room & min-bar service, afternoon & evening hors d'oeuvres, complimentary internet access in lounge and room safe ($).
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
PREMIUM DLX PARTIAL OCN VW RM
Features 347 sq. feet room with partial ocean view. Features 1 king or 2 queen beds, balcony or terrace, A/C, full bathroom with tub & shower, hair dryer, cofee maker, cable TV, phone, private safe (extra charge), minibar stocked with soft drinks & beer
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
PREF CLB HNYMN STE GARDEN VIEW
Suites are 700 sq. feet with separate living room & garden view. Features king bed, balcony or terrace, A/C, full bathroom with shower & tub, hair dryer, coffee maker cable TV safe (extra charge), mini-bar with soft drinks & beer.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
PREF CLUB SWIM OUT GDN ADULTS
In addition to the Preferred Club amenities, the Preferred Swim Out rooms in the adults only section feature furnished private terrace with garden view, direct swim-out access to a pool, modern decor luxurious bathroom with marble floors.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
PREF CLUB GRDNVW ADULT ONLY
411 sq. ft. Located in adults only section, room includes one king bed or two double beds and a furnished balcony or terrace with garden views. Bathroom features marble floors and rain shower. Preferred Club amenities include an upgraded minibar and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
PREF CLB HNYMN MSTRSTE OCNFRNT
828 sq. ft. Preferred Club privileges and preferred location with stunning ocean front view. Spacious furnished terrace. Spacious living room. Marble floors and updated decor. Large bathroom with hydromassage tub. Four poster king bed.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
PREF CLB HNYMN STE GDNVW ADULT
828 sq. ft. Located in adults only section of the resort, spacious guestroom includes one king bed, separate living area, hydro-tub in bathroom, and a balcony or terrace with stunning garden views. Guests also other enjoy Preferred Club amenities.
1 King Bed Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Hair Dryer
Telephone
Television
Room Safe
PREFERRED CLUB GARDEN VW
347 sq feet room with garden view. Features private Preferred Club Lounge, private check in/out, VIP status amenities, upgraded room & min-bar service, afternoon & evening hors d'oeuvres, complimentary internet access in lounge and room safe (extra $)
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
DINING
Dreams La Romana Resort & Spa features 1 meal plan options:
All Inclusive
There are 8 Restaurants at Dreams La Romana Resort & Spa:
Seaside Grill - A la carte restaurant serving grilled specialties. Open for lunch (11:30am to 5pm) and dinner (6:30pm to 10pm). No reservations required. Dress Code: Casual attire.
Himitsu - A la carte restaurant serving Pan-Asian cuisine featuring Tepanyaki grill tables in an elegant Oriental atmosphere. No reservations required. Open for dinner 6pm to 10pm. Dress Code- Casual elegance- men must wear long pants.
Bordeaux - Adults only, a la carte French gourmet restaurant. Open for dinner 6:30pm to 10pm. No reservations required. Air conditioned. Dress Code: Casual elegance- men must wear long pants.
Jungle - A Dominican culinary experience with assorted food stations. Open for dinner 6:30pm to 10pm. No reservations required. Dress code: Casual. Open air restaurant subject to weather conditions.
Portofino - A la carte restaurant serving Italian homemade specialties. Open for dinner 6:30pm to 10pm. No reservations required. Dress Code : Casual elegance-men must wear pants.
Oceana - A la carte restaurant serving Seafood specialties. Open for dinner 6:30pm to 10pm. No reservations required. Dress Code: Casual attire.
World Cafe - Main International buffet style restaurant. Open daily for breakfast 7am to10:30am, lunch 12:30pm to 3:30pm and dinner 6:30pm to 10pm. Late snack bar from 10pm to 6am. Dress Code: Casual attire (swimwear & bafe feet not allowed)
Olio - A la carte restaurant featuring Mediterranean cuisine open to all adults during dinner from 6 p.m. to 10 p.m. Adults staying in Preferred Club have private access during breakfast (7 a.m. to 10 a.m.) and lunch (12:30 p.m. to 3:30 p.m.). Casual elegance.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Euro-Bungee, ocean trampoline, inflatable climbing iceberg, ping pong, beach volleyball, Spanish lessons, Merengue lessons
Nightly Activities & Entertainment:
Movies shown by pool, casino, Desires Nightclub, weekly special outdoor dinner, manager's cocktail party.
CHILDREN'S PROGRAMS
Explorer's Club for Kids- Fully supervised club for kids exclusively for children 3 to 12 years old featuring a playground area and daily activities including sand castle competitions, arts & crafts and weekly campout adventure.
Applicable Ages: 3 to 12 years old.
Program Fees: Complimentary

Children's Facilities
PlayGround
Children's Pool
Babysitting Fee: Fee required
Advance Notice for Babysitting: Yes
Core Zone: For teenagers 13-17 years old. Sports and activities organized by the entertainment team in the sports area, board games, teen disco at the sports bar from8:30pm-10:30pm, sports area open for a late night Teen's Disco from 10:30pm-12am.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
4120 Recommend
4120 past Apple Vacationers would recommend Dreams La Romana Resort & Spa to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 11220reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Actual details.
CLAY F.
Sep 22 2017
The main issue that My wife and i encountered was the fact the whole story about unlimited premium International and Domestic drinks anywhere is a load of deception. That is truly not the case. First night in the Oceana restaurant when I asked for a glass of cab wine the waiter didnt know what to say and got the head waiter to come over and they tried to sell me a bottle of wine but I said no and they finally served me my glass. Thanks to my Amstar rep and my Apple concierge they proceeded to inform the other restaurants where ever we were to eat that night that they are supposed to serve drinks everywhere. Jairo Pena, Apple concierge and Cewil Ramiraz deserve some form of recognition for the above and beyond due diligence on their part. Other issue was at the Airport for departure in St. Louis with xtra airways. On the 10th of Sept. the hurricane was in the area so they unprofessionally waited till the last minute to get away with the smaller plane but finally realized the needed a bigger plane that would hold more fuel the we were late departing by an hour waiting for the bigger plane. Pretty sketchy operation and will be hesitant to ever use them again. The rest of he vacation was excellent.
Customer Rating: 

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Dreams La Romana is AMAZING!
JAKUB L.
Sep 13 2017
Dreams La Romana Resort is amazing! The staff is exceptional and always so polite and helpful. We are definitely going to return to this resort. We loved our vacation and everything about the resort.
Customer Rating: 

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Dream vacation at Dreams La Romana
LAURA J.
Aug 16 2017
This was the best all inclusive hotel that we have been to!
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Dreams come true
STEVEN D.
Aug 06 2017
We had a wonderful trip. The stay was awesome.
Customer Rating: 

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Brand name alcohol was not as it was labeled
DENNIS S.
Aug 03 2017
The resort kept the bottles of brand name alcohol and refilled them with cheap liquor...
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CHRISTINE S.
Jul 31 2017
The infinity pool is literally crumbling apart with pieces of plaster on the bottom of the pool. Service is extremely slow in the restaurants. There were multiple occasions where we asked two and three times go oh drinks. The nighttime maid was nonexistent for the first three nights. I phoned the concierge and didn't have any problems afterwards.
Customer Rating: 

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Would recommend
STEWART B.
Jul 31 2017
I would highly recommend this resort to anyone looking for a relaxing vacation where the staff are very friendly and the entertainment is great.
Customer Rating: 

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An amazing family vacation!
ANGELA C.
Jul 25 2017
We just returned from Dreams La Romana and it may have been the best family trip ever! We upgraded to the family preferred with 2 connecting rooms. PERFECT! The rooms were beautiful with the best views of the pool and ocean. There are a ton of activities for the kids (we are a family of 5 with 3 children ages 12, 12, 10). The beach is narrow but long. We never had chair issues at the beach but the main pools are another story. Not many chairs so we often couldn't sit. The restaurant food was excellent. The buffet, ok. Everything is full service but it would be nice to be able to get yourself a coffee or soda without waiting for service. The maid service was wonderful and everyone was willing to help. We absolutely loved it and would return!
Customer Rating: 

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Not what it used be.
MARY E.
Jul 24 2017
This was our fifth time visiting Dreams La Romana. We considered this our home away from home. This time not so much. Service staff is lacking around the pool and beach areas. There used to be several servers walking around taking drink orders, now your lucky if you see one at most. The food used to be excellent, now not at all. We were extremely disappointed with the food. The entertainment is also not what it used to be either. The pushed to be shows and activities y the pool and beach area all day long,not any more. Bingo for pool side entertainment, not so happy about that. There were some small things happening on the beach like the foam party which was fun, but foam and sand don't really go together. Some of the girls at the restaurants did not to happy. We went to La Jungla one night and arrived about 8:30 and were told there were tables and we would have to wait. Which was fine by us, however our hostess for some reason did. It seem to pleased, not really sure why. Through all of that we still love Dreams La Romana, but we may explore other options next year.
Customer Rating: 

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DONALD B.
Jul 19 2017
Hotel was great once we got to our final room. We were never told about"prefered" adults venue and were charged $400 for a partial "oceanview" which was on the second floor, and I am in a wheelchair. Not good. I never used the room I paid $400 for. Don Bernard 330 429 0011
Customer Rating: 

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Update room
JOANN C.
Jul 18 2017
It is a beautiful resort very well maintained with the exception of the rooms. All staffs on the the premises are courteous, all areas on the resort are kept extremely clean with nice nice landscaping. Major 2 complaints are: 1. Desks lights are all either crooked or does not turn on. It's a shame, such a nice resort with such poor quality lamps. The ball at the end of the pole above the bed fell on me in the middle of the night! 2. The air conditioner are very noisy.
Customer Rating: 

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TripAdvisor Traveller Reviews
Incredible the transformation that has had this hotel from my last visit.
MelvinPM, Santo Domingo, Dominican Republic
Sun Oct 22 17:26:52 EDT 2017
This hotel has undergone an incredible transformation. the staff is extremely friendly. the food very good, excellent. with the subject of the drink there must improve the quality of it, but it is accepted. the room was well decorated and comfortable, everything working without problems. the cleanliness and hygiene of the hotel in general is very good. the only thing I found is that the gym has very old and bad machines, it is something that should change. It is definitely a hotel that is worth returning.

Fantastic vacation
Heather S, McHenry, Illinois
Sun Oct 22 16:56:24 EDT 2017
This was our first trip to this Dreams resort and it won't be our last! We just returned and the trip was fun, relaxing and stress free. We upgraded to the Preferred Club and then upgraded to the butler service when we arrived at the resort. The resort is about 45 mins from the Punta Cana airport. Our room was a partial ocean view and on the third floor with a balcony overlooking the preferred family pool. It was a great view and close to Seaside Grill, Bordeaux and Portofino restaurants. Our butlers, Edward and Yoel, were fantastic!! I can't say enough about the service they gave us. We were celebrating our birthdays and anniversary and they made this trip one to remember. They sent a birthday cake to our dinner at the Seaside Grill, decorated our door and room with balloons, sent us fancy pineapple drinks to the pool, brought us a romantic champagne breakfast in our room, and arranged for a very special filet/lobster dinner on the pier by the Seaside Grill.They also went out of their way to make sure we had a special vacation. The bartenders at the Adult Preferred pool were friendly and fun! We loved Berenice, Junior and Andre. They kept us laughing and made sure our day was "excellente"! Overall our favorite restaurant was the Japanese hibachi (we also had the dinner menu one night but the hibachi was better). We also loved the French and Seaside Grill. The World Cafe buffet was just ok. The variety wasn't as good as other Dreams resorts and they often ran out of plates. The preferred lounges were nice to relax in during hot humid evenings. They had wonderful snacks and hors d'ourves. I highly recommend the spa! We had the best massages from Anita and her partner (I'm sorry I don't remember her name). My husband had the deep tissue massage and I had the Swedish and these were the best we've had in a long time! Afterwards, we were able to use the hot tub, pool and sauna. Fantastic treatments!! The beach was nice and plenty of chairs and activities are available. Loved the beachside bbq, coconut drinks and fresh fruit. Overall, the entire experience was superb and the only reason I gave this a 4/5 rating was due to the buffet food (somewhat bland and not a ton of variety) and this resort could really use a sports bar for American football, baseball, etc. There isn't a place to watch these unless you're in your room, a preferred lounge of if they broadcast this at the main pool in the evening.

Fabulous return visit
Peter T, London, United Kingdom
Sat Oct 21 14:07:50 EDT 2017
This was our second visit the Dreams La Romana and another truly relaxing and stress free stay. I again recommend highly to upgrade to preferred club to enjoy some other amenities and added luxury. On this occasion there were some negative points which I will try and mention BUT they were so minor that they did not detract from and relaxing stay at this fabulous resort. The overall fantastic experience sends any minor negative issues into insignificance. The rooms are spacious, clean and well appointed. Preferred Club rooms have upgraded toiletries, bath robes and slippers among other things. These rooms are kept clean by a friendly and hard working maid service. The Staff at this hotel are what makes the difference. Every member of staff I came across was friendly, helpful and passionate. This is from maintenance staff and gardeners to bar staff concierge staff, cleaners, waiters and managers. Everyone was happy smiling and could not do enough for you. Their behaviour lead me to believe that they all had shares in the hotel and wanted their hotel to be the best place that everyone would want to go. The Restaurants are a pleasure, the service fantastic and the food fabulously prepared and served. The menu's will have something for everyone. I would not say the food was always perfect but anyone can make the odd mistake. Overall the food was fantastic especially in the French Restaurant and the Italian Restaurant where the food and service is first class fine dining. In preferred Club we had or own restaurant for breakfast and Lunch. Also there is food available all day in the preferred club lounge. Negative point on the occasion Olio Restaurant was closed and temporary served in Oceana. Olio menu and the food was as good BUT the service was a bit slow on this occasion in this particular restaurant. Also the pool service in the Adults Preferred Pool was a bit slow. In Bordeaux and Portofino Restaurants Cornelio and Super Willy were outstanding. The management team were constantly walking around the resort ensuring that everything was running smoothly and chatting to guests. Clearly the staff at this hotel are a credit to their managers. Fantastic place and looking forward to when we can return yet again. My only other very slight disappointment is that on my last visit some guest were recognised and return guest and 'Welcomed Home' so on this occasion I expect similar recognition but that didn't happen. I suppose I just expected loyalty to be recognised or rewarded. I have to mention the waiters in the preferred club Adults only. These guys were fantastic, Antonio, Angel and Victor. A credit to the resort. Scuba Diving at the resort was with Scubacaribe on site. They were also fantastic and subject of a separate review. I will be returned the Dreams La Romana Resort and Spa again. I would highly recommend it. My only other negative point is not really the hotels fault but could maybe Policed a bit better. Some of the clientele are not the nicest people and don't seem to be able to read. Turning up to restaurants in shorts where the dress code is long pants and trying to use preferred club amenities when they haven't paid for it. Just ignorant people really.

Just amazing 5*
tyronward1, Peterborough, United Kingdom
Fri Oct 20 03:42:03 EDT 2017
My wife and I stayed at Dreams for a week as I was the best man at my mates wedding. It was 7 days of pure unadulterated paradise. White sandy beaches and the sea is as warm as a bath and just as see through and different swimming pools if you’re not a beach person, some more livelier than others. The infinity pool with the swim up bar is a must! Loads of different restaurants to eat, our favourite ended up being the World Cafe as the buffet offered a huge variety of options, all of which are brilliantly cooked and full of flavour. The Japanese and Italian restaurants must be tried though. Lots of entertainment in the evenings, the fact that this comes free is a bonus as the standard of the acts is superb, if I had to pay for some I would have. There is also a disco and casino which are pretty good and for the kids there is a mini disco and loads of beach activities. Your day can be as full or as empty as you want it to be and your not really pressured into taking part If you don’t want to. The rooms are a decent size and the air con is good it also comes with a free mini bar including a couple of beers, water, coke, Fanta and sprite and once something has been drunk, it is replaced later that day. The cleaners are brilliant and also compete a turn down service and leave small chocolates on your pillow on your return from your evening out. On a couple of occasions there we numerous locals who had set up stalls within the hotel mostly by the main pool area, they were selling necklaces, bracelets etc, they were quite annoying to be honest because even if you said no thanks, they would continue to bother you so you just need to keep on walking away, they get the message eventually. This is my only criticism of the resort though. I find it hard to believe some people leaving negative reviews about Dreams as it truly a little piece of paradise that everyone must visit, it really is an amazing place. We will be returning in a couple of years time and will be visiting for longer next time.

What has happened
Hamish k,
Thu Oct 19 18:14:19 EDT 2017
We have stayed at this hotel numerous times and had great holidays. Unfortunately this recent stay was very poor and the majority of the waiters just told us how good they were so as to gain a tip which to be honest I don’t mind giving for good service. The service in the restaurants was so sporadic even to a point we were served an under cooked bugger for the 7 year old that was in our family group. We raised the issue with the managers on duty only to be told we will review the issue and just enjoy your holiday. I am not sure what’s gone wrong on this stay it may be we have a child in the group or that the hotel is just going down hill which would be a real shame as the location is absolutely fabulous.



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