Value Plus! Family: Two kids 12 & under Stay & Eat Free. Families of 5 may share the minimum room category with existing bedding (two adults and three kids 12 & under).
Crown Paradise Club Puerto Vallarta is the ultimate all-inclusive family resort in Puerto Vallarta, Mexico. This family paradise is located on one of the most beautiful golden beaches of Puerto Vallarta, close to downtown and only two miles from the airport.
The ambiance at the Crown Paradise Club Puerto Vallarta is one of casual family fun. There are a variety of games and activities offered all day long. Learn to windsurf, take a Pilates class, play bingo, or cool off with water aerobics. Take a dip in the pool, lounge on the golden sand beach or relax in the spa. Splash into fun at the water park which features a pirate ship, a castle with nine water slides, and splash fountains that will guarantee hours of fun for the little ones! After a day of plenty of fun in the sun, enjoy spectacular nightly stage shows, savor your favorite cocktail in one of bars and lounges, or head to the disco to dance the night away!
Crown Paradise Club Puerto Vallarta has five restaurants for your dining pleasure. Three fine dining restaurants offer Japanese, Italian, and French gourmet cuisine, while the buffet restaurant features a more laid-back atmosphere with International cuisine. For casual dining, head to the delicious beachside snack bar or Midway Stop snack by the pool.
The Crown Paradise Club Resort & Spa will temporarily close the aquapark for maintenance between 6/8/14-6/17/14. The activities pool, Club Caribe Jacuzzi & Bar for the adults, as well as the swimming pool of the hotel's vacation club area will be available for guests during this time.
The Crown Paradise puerto Vallarta is located two miles from the International Airport and five miles from downtown.
ZONA HOTELERA NTE,
Barber / Beauty Salon
Disco / Nightclub
Laundry / Dry Cleaning Service
Number of Pools: 3
Outdoor Pools: 3
Health Club / Spa
Massage: Additional Charge
Nautilus Equipment: Additional Charge
Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 253
Year Opened: 0
STANDARD RUN OF HOUSE
Two double beds, Garden or pool view, Private balcony, Ceiling fan, Color cable TV, Safety deposit box, Coffee maker, Clock radio with alarm, Ironing/ironinng board, Bathtub, Shower, Hairdryer, Make-up mirror.
Other Amenities -
Radio Alarm Clock
STANDARD RUN OF HOUSE FAMILY
King bed, Two bunk beds, Trundle bed, Private balcony, Mountain view, Color cable TV, Safety deposit box, Coffee maker, Phone, Clock radio with alarm, Iron, Bathtub, Shower, , Hairdryer, Hand held shower, Additional TV in kid's area.
Other Amenities -
Radio Alarm Clock
SUITE OCEAN VIEW HONEYMOON
King bed, Oceanfront, Indoor jacuzzi, Mini refrigerator, Color cable TV, Safety deposit box, Bottle of sparkling wine, His & hers bathrobes/slippers, Fruit plate, Mini-bar, Bathtub, Shower, Clock radio with alarm.
Other Amenities -
Radio Alarm Clock
Crown Paradise Club Puerto Vallarta features 1 meal plan options:
All Meals, Drinks & Tips-Late night snack service/24-hour room service
There are 5 Restaurants at Crown Paradise Club Puerto Vallarta:
La Piazza -
A la carte restaurant serving Itian cuisine. Open for dinner. Reservations required. Dress Code: Casual Elegance- No shorts, sandals or tank tops.
La Palapa -
International buffet restaurant. Open for breakfast, lunch and dinner.
Beach Snack -
Sans Soucis -
A la carte Gourmet restaurant. Open for dinner. Reservations required. Dress Code: Casual Elegance- No shorts, sandals or tank tops.Children must be at least 8 years of age.
A la carte restaurant serving Asian cuisine. Open for dinner. Reservations required. Dress Code: Casual Elegance- No shorts, sandals or tank tops.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Spinning Class, Yoga Class, Dance Class
Nightly Activities & Entertainment:
Nightly Stage Shows, Club Nitro (drinks included until 2:00am)
Baby Paradise Club. Kids Paradise Club: Aquapark with pirate ship, castle and 9 slides.
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary
I just came back from a 15 day stayed at this hotel. I do agree with some of the reviews. This hotel is great for families. Kids love it. I would not recommend it for couples either. They are better...
I just came back from a 15 day stayed at this hotel. I do agree with some of the reviews. This hotel is great for families. Kids love it. I would not recommend it for couples either. They are better to stay at the Golden Crown right beside. The water park and pools are GREAT. The hotel is very clean and service is good. Food at La Palapa restaurant Definitely needs improvement. Bacon yes they need more bacon specially if they already know it is what most of the visitors request. I heard comments also from other families requesting the bacon and it was always gone right away. My husband and I are not picky eaters and the food was not very good. it has to be improved. The a la carte restaurants are ok Japanese and Italian our favorite the French (steak,cheese fondue great). The Disney show is very good. I would definitely recommend the baby paradise and the kids club. Over all Great experience I do recommend the hotel but the food needs improvement.
A decent resort but had it's disappointments!
Zub55, Saskatoon, Canada
Mon Apr 07 20:23:34 EDT 2014
I visited this resort in March, my initial impression when I walked in to the front desk was the resort was dumpy. As you go up to the rooms and the pool areas it does get more appealing. The...
I visited this resort in March, my initial impression when I walked in to the front desk was the resort was dumpy. As you go up to the rooms and the pool areas it does get more appealing. The cleanliness is kept up with very well. The buffet was awful, I stopped eating large portions of food by day two as they didn't offer any variety it was the same food every day almost, changed a few dishes here and there and there is no heating lamps so the food gets cold fast. Bacon was treated as gold and you had to ask for it. Drink variety not good. No juices and no real guacamole served! The adult pool did not offer enough seating and I witnessed guests fighting over chairs, not what I call a vacation for them. The suites bathroom has absolutely no privacy it's a glass door that doesn't even shut. Service was very slow at the fancy restaurants. Overall the resort has potential but it lacks the main needs someone vacationing are expecting! A few minor changes and it could be a great resort. Staff was vey friendly and trustworthy. The good thing is the resort is right near the gates to go on excursions walking distance for most. The pools were good as well and this is a very good resort for a family with children as there's 2 kid pools. All in all it's a 3 out of 5!
The Crowne Paradise Club In Puerto Vallarta Feb 18-Mar 7 2014
needingsun69, Vancouver Island BC
Fri Apr 04 14:47:28 EDT 2014
We have just returned from a fabulous 15 nights at the Crowne Paradise Club is Puerto Vallarta and it really was Crowntastic as they say. I have both good and bad to review but the good is...
We have just returned from a fabulous 15 nights at the Crowne Paradise Club is Puerto Vallarta and it really was Crowntastic as they say. I have both good and bad to review but the good is outstanding and the bad is fixable?
We traveled with West Jet from Vancouver and everything went smoothly. Check-in was great and easy and we were taken to a lovely room in the apartment section of the hotel. It?s a building on the property where the rooms all have a kitchen, dining room and living room as well as a nice king sized bed in the bedroom. If you are on a long stay ? or even just a family of four I highly recommend upgrading to this room type). While we didn?t use the kitchen perse it was nice to have a fridge for drinks and a kitchen sink and counter space. The dining room ended up being a great drop zone but had we opted for room service (which is available until 11pm) it would have been great. The best part of the room was the ability to stretch out on a couch after a long day of sun tanning and eating and drinking ? instead of having to lay in your bed?
The grounds of the property and the beach all score high marks. 3 swimming pools, 4 bars within easy walking distance (that gradually lessened as night came on..), a snack bar, a buffet that is open for long periods ? they?ve got it all covered. While there was the occasional small scaffold I would say that the upgrades are almost done. It?s Mexico so I believe it?s always kind of a work in progress? It never got it in the way of anything so that?s good. There is still renovation on a bank of rooms but they do not affect the flow at all.
The staff and the service are for the most part great! Many of the staff have been there for years and years and it shows. They are happy in what they do and they do it well. It didn?t take more than a day or two for everyone to start knowing our likes? The bars are well stocked with a good variety of nice liquors. And they are more than willing to put whatever you want into a glass for you ? blend it, stir it, put it in a travel mug, regardless of size, whatever it is they are happy to accommodate.
The biggest thing you need to know about this hotel is that it caters to (and very well I might add) families with children. If you are not partial to seeing droves of children almost everywhere until about 10pm?. then this is not the hotel for you. You would be best to book at the adjoining Golden Crown Paradise where kids are not allowed. The benefit is that while staying there you can still take advantage of all of the facilities at the Crown.
The property has 3 a-la-carte restaurants (Japanese, French and Italian) and they are definitely worth the visit. You can?t wear beach clothes but for us ? that was a nice part of the holiday ? I got dressed up for dinner and my guy wore a nice pair of long shorts or pants ? and we ate amazing food!
If you enjoy Japanese food you will love the Fujiyama. They even have an unlimited sushi/salad bar. I am not a fan and didn?t really enjoy my dinner. This is where their level of service came in. Our waiter just asked me what I would prefer and allowed me to invent something that was sort of ?off menu? but available and I was happy. I couldn?t ask for better. Our favorites were the French (Sans Souci) and the Italian (La Piazza). We rotated between these two restaurants for our entire stay and enjoyed each and every meal. Many times it was so good we ordered a double order (Crepe Suzettes and the Shrimp Crown come to mind?lol). No matter what our request they did their best to satisfy.
During the day there is a snack bar in front of the beach that serves made to order burgers as well as a couple of salads and fries and usually something battered like veggies or fish. They had pizza but it was basically red cardboard. Again, you could find something. It would have been nice to have things like ribs and chicken wings. (They are on the room service menu..)
The bad of this hotel with regards to food is the Buffet (La Palapa) but even they have their good! The buffet offers a lot of choice and variety ? salads and fruit, breads and pastries, as well as warm food and a couple of items made to order.
Breakfast ? has an omelet station where Juan will make you any style of fried egg or omelet that you want. He is also the keeper of the bacon ? which is hard to find, runs out fast and very well done ? but it?s bacon?). There is also someone who will make you fresh juice drinks and someone who will make pancakes to order. All of these items are good. Where they fall flat is the food in trays ? it doesn?t always look appealing, it?s usually over cooked and covered in some kind of sauce and very rarely even warm. I would say cool? We always managed to be very happy with our omelets and bacon and I believe that even the pickiest of eaters can find something that they will like.
Lunch and dinner at the buffet also had items that were made to order like a hotdog/hambuger station as well as a hot sandwich station at lunch and a pasta bar and crepe dessert station at dinner. Again the food being served in the food trays was saucy, over cooked and cold. If you love veggies and fresh fruit you will be quite happy. Also, another positive about the buffet was that they tried to accommodate where possible. I always wanted quesadillas at lunch and couldn?t find them anywhere. They had a great ? non spicy salsa in the buffet at lunch and if you asked, someone would go to the kitchen and appear 5 minutes later with freshly made quesadillas?
All in all I would highly recommend this hotel to families!
If you are there and have any problems at all go and find Marianna at the Conceirge desk (by the Japanese restaurant) and she will get you all taken care of. She is amazing!!
Great place for kids and families
Din B, Surrey, Canada
Thu Apr 03 21:37:11 EDT 2014
I was nervous going to this resort after reading some of the reviews. We enjoyed ourselves. The water park was great and the kids had a blast in it. The new pool was amazing. The pool water was warm...
I was nervous going to this resort after reading some of the reviews. We enjoyed ourselves. The water park was great and the kids had a blast in it. The new pool was amazing. The pool water was warm and you felt like you were connected to the ocean. It was great to swim up to the side and be able to look at the beach and just lounge there.
In terms of food I found there was good variety for kids. If you are looking for the lobster/seafood experience then this is not your resort. We had no problems finding something to eat as a family. The corner station in La Palapa was a good place to start as they normally make something different there (fajitas, Caesar salad, taco, ice cream sundae station etc). There was also quite often a pasta station in another corner that you can pick your toppings for your sauce. The kids were able to find food that they liked. We also went with a vegetarian who was able to find enough to eat. The breakfast was great. Omellete stations were great. Few days we had to ask for bacon but on other days they put it out themselves. Desserts were yummy overall. La Palapa was also great about giving a paper plate for me to grab fruit for the kids by the pool. The servers were friendly and quick with service. Like any place you are craving food from home by day five. The Italian and Japanese restaurants were great (have to call from your room to make the reservation). The deep fried ice cream at the Japanese restaurant was delicious!
The rooms were clean and we slept very well on the beds. We had a family suite and a regular room. Both were fine. The nice thing about the resort is the size of the resort makes it easy to go back to your room. Only complaint would be the toilet room had no lock on the door.
The shows in the evening were okay. Not the best I've seen but still gave us something to do in the evening. The Earth Day show and the Movie Trivia Quiz were my two favorite ones.
The pool activities were good. Sometimes a little hard to hear the announcements but they were good about doing first and second call. Only other recommendation would be to have the pool bathrooms cleaned more often and have guacamole. The vendors on the beach didn't bother me as I like to see what people are selling. We purchased a few items from them and found it was a great way to see items without having to get up and go shop! Overall a good experience and a fun holiday!
just the facts
coffeechik, Vancouver, B.C.
Mon Mar 31 14:16:32 EDT 2014
I have travelled a lot and stayed in many hotels. I generally reseach the hotel before I go there. I was not the least bit surpised when I got here as I was prepared.
Arrival - Easy arrival, and...
I have travelled a lot and stayed in many hotels. I generally reseach the hotel before I go there. I was not the least bit surpised when I got here as I was prepared.
Arrival - Easy arrival, and check in. Our room was ready at 1:45 pm despite being prepared to wait unti 3(as per website). That was nice. Bell boys were fast and helpful.
ROom- Again I was prepared. Received a renovated ground floor unit as requested. I also requested a bottle of water each day and was accommodated. I again had read the website and knew in advance that they only provide one bottle per stay, but my tour company's site said per day and it was honoured. The room was clean, basic, flat screen tv, free safe(some review said it cost?) and had two smallish double beds. I knew from the website there were no tubs so I did not expect one. The mattresses were new(bonus in a botel) and comfortable. The pillows were also fine. Bring you own if you have princesses in your party who need to sleep on fluffy marshmallows.
Bars and service - Drinks were good but the bar tenders not too friendly. I don't care, I came with my own friends. Tipping did not seem to make a difference unless you got a lot of drinks or sat at one bar all day. I moved around to different bars and got just fine service and god forbid someitmes I actually had to wait 5 minutes. I found it odd that if you were waiting and the bar tender was having a personal converation with another staff member, they continued on until they were finished chatting to serve you. But, I found this was the MExican way everywhere - kind of funny. The guy at the adult pool bar seemed to like his job the most. Contrary to other reviews, there is wine at all bars and restuarants. The waiters at the buffet were too busy to keep up with the coffee refills or table cleaning. A little more staff could be used in that area and I agree - lose the placemats. ROom service was fast and efficient. Room service staff did seem to appreciate their tips. Preordered breakfast once and it was delivered on time. ANd making a la carte reservations, required one quick call - answered everytime on the first ring even at 1:55 pm on our first day. Big debacle though trying to get a basketball after 6 pm - kept being told a security guard would meet us in 5 minutes but despite 5 calls, no one ever came and we gave up.
Pools and beach - the pools were all fine, albeit a bit hot. The kids' water park was fun. The infinity pool seemed to have a bit of sand or debris at the edge as did the adult "jacuzzi". Had no real complaints with the pools excpet as another said, the tiles are overly slipperly. I agree they should do something witih the people who put their towels out all day on the pool loungers and never use them. This was only a problem on the weekends. The beach was clean, no cigarette butts that I ever saw and the staff cleaned up the used dishes and cups quickly .I wonder if the person who complained about that returned their used dished or just left them for the "dirty birds" Yes there were birds -it's outside. They did not bother me. Vendors - I have had vendors this bad at many Mexican resorts. The ask, I say no. I taped a sign to the back of my book that said "no, gracias" and was not bothered. It is not the resort's fault. YOu will see the same complaint in many reviews of other resorts in the area. The beach is public and they cannot stop them. Take a trip as I did to the outer villages where these people live in small one room houses and from where they take the city bus 1 -1/12 hours in every day each way and then complain as you sit ith your butt in a beach chair sucking back pina coladas on your "cheap vacation" that cost more than they earn in 4 months. Those must be the same people who complain about the nuber of Mexicans at the resort, a language barrier or people "staying weeks at a time" - is there an acceptable time limit?. I would love to see one of those people's faces if they read a review by a Mexican traveller who wrote that the American or Canadian resort in their home area was full of "locals" and that no one spoke Spanish for them. Head shake -reality check. There was always a beach lounger available even on the weekend and most were in good repair and not stretched out.
Food- ok this is where I did have a bit of a problem. Breakfast was fine. The omlette station was good and the one lady making them did not even have a tip jar out and she made the best ones. OMG there was no bacon - make do. THe pastries all tasted pretty much the same and the coffee was a bit weak. There was a wide selection of food for everyone including Mexican. My only suggestions to make it better would be to add pancake syrup for the waffles, french toast and pancakes (I did ask nicely and some was produced, but you did have to ask). I don't know if there is no butter around, but if there is it would sure be appreciated. The margaine was AWFUL. That is where you need to FILL UP. Lunch - was not great and would be greatly improved by adding a nice sandwich bar with good buns, bread, deli meat, cheeses, veggies and maybe potato chips and salads. That would have made me happy. The beach bar was ok but not eating meat, there was not much for me. The tempura vegetables were sometimes ok but most often over or underdone(raw batter gross). The tortilla chips were ok if not smothered in that yellow liquid plastic but no where in the resort could you find salsa, sour cream or even GUACAMOLE!. WHat a shame. I ended up making my own salsa from the bot dog condiments(diced onion, tomato and hot suace). The ice cream was NOT ice cream, some sort of frozen chemical concoction and the guy serving it looked like he'd rather stab his own eye out with a tortilla chip than be there. But this was the best fare there - hot dogs,burgers, salad etc.
Dinner - not even fathomable after the first night. A rerunof lunch - literally. A couple of new additions but again not much for me or my kids. But, if I didn't know what a dish was, I read the sign that was in front of each dish. The Japanese a la carte was not very good - machine made sushi and some other salad buffet things that were not really Japanese. THe Shrimp teppan yaki was all a bunch of small diced veggies but tasty enough. Everything else was not great. The ITalian was also better than the buffet but not much. Both times i had some pasta with a sauce - one alfredo and one gorgonzola. They tasted the same and both tasted just like the nasty maragarine on the buffet. The caesar salad was cute and the desserts better. Kids did not like the food on the kids menu. We ended up eating dinner off site a lot and that adds to the cost as eating out costs the same as it does at home. We did not try the French resaurant as there was not much for us on the menu.
Renovations - are mostly done, yet there are no zip lines. Yes people are still painting, doing a bit of hammering but we were not bothered. I'm sure the people who complain about the renovation would also complain if the place was run down and not kept up. They're not going to shut down to renovate. And, staff was ALWAYS cleaning, sweeping, mopping etc.
Entertainment - staff came around occasionally with suggestions to come to a beer party on the beach or the kids club for soccer etc. Not obnoxious at all. My one kid went to the kids club and did just fine not being able to speak Spansh - did Rainbow loom with a Mexican girl and they commuicated with giggles and SMILES. Beach soccer has no language other than cheers. A few kids spoke a little English as did one of girls who worked there, but none of that mattered. My daughter learned a litle Spanish and made a lifetime of memories. Club Ntiro - was across the street(good location) and the shows were a bit corny and kid oriented but somwhere to sit inside and have a drink and watch your kids have fun for an hour. If I was 21 and with my friends I would not have gone there - actually I would have gone to a completely different resort. But, they did have buses that ran into Puerto Vallarta most nights to night clubs there. Perfect. CLub Nitro instelf could use the next renovation.
All in all I would say the resort would be best advised to listen to all the complaints about the food. People tend to go off their "diets" or eating plans when on holiday and good food is a part of that. It doesn't have to be fancy, just good quality, tasty and appealling to many different tastes. That would go a long way in improving the rating I'm sure.
I would say that if you are prepared and know what to expect ther should be no surprises. For an inexpensive all inclusive it was just fine.
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Recommended for Family VacationsTwo kids 12 and under Stay + Eat Free. Hotel features water park with 9 water slides, a pirate’s ship, and a castle; Kids Paradise Club (4-12 years), Baby Paradise Club (18 mos. – 3.5 years)
APPLE RATINGS: Exceptional Standard of Service &
First Class; First
Class; Comfortable; Modest
Superior to other hotels with the same rating; Superior to other hotels with the same rating
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