Exceptional Values! Family: One child 12 and under Stays and Eats Free per paying adult (max 2 free kids) in applicable room category.
Family of Five: Families of five may share the minimum room category with existing bedding (two adults and three kids 12 and under).
Crown Paradise Club Puerto Vallarta is the ultimate all-inclusive family resort. This family paradise is located on one of the most beautiful golden beaches of Puerto Vallarta, Mexico, close to downtown and only two miles from the airport.
The ambiance at the Crown Paradise Club Puerto Vallarta is one of casual family fun. There are a variety of games and activities offered all day long. Learn to windsurf, take a Pilates class, play bingo, or cool off with water aerobics. Take a dip in the pool, lounge on the golden sand beach, or relax in the spa. Splash into fun at the water park, which features a pirate ship, a castle with nine water slides, and splash fountains that will guarantee hours of fun for the little ones! After a day of plenty of fun in the sun, enjoy spectacular nightly stage shows; savor your favorite cocktail in one of bars and lounges, or head to the disco to dance the night away!
Crown Paradise Club Puerto Vallarta has five restaurants for your dining pleasure. Three fine dining restaurants offer Japanese, Italian, and French gourmet cuisine; while the buffet restaurant features a more laid-back atmosphere with International cuisine. For casual dining, head to the delicious beachside snack bar or Midway Stop snack by the pool.
The Crown Paradise Puerto Vallarta is located two miles from the International Airport and five miles from downtown.
ZONA HOTELERA NTE,
Barber / Beauty Salon
Disco / Nightclub
Laundry / Dry Cleaning Service
Number of Pools: 4
Features a pool bar. All pools are heated in the winter.
Number of Courts: 2
Outdoor Courts: 2
Water Sports on Site
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Other Sports: Multipurpose courts are available for basketball and volleyball.
Health Club / Spa
Massage: Additional Charge
Nautilus Equipment: Complimentary
Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 252
Year Opened: 0
STANDARD RUN OF HOUSE
Spacious room with balcony and garden or pool view. Two double beds.
Other Amenities -
Radio Alarm Clock
STANDARD RUN OF HOUSE FAMILY
Family rooms were designed to accommodate the whole family, with a king-size bed and a bunk bed with three beds. Room includes a mini fridge and a child's step stool.
Other Amenities -
Radio Alarm Clock
SUITE OCEAN VIEW HONEYMOON
Oceanfront suites with a Jacuzzi, large balcony, and king-size bed. Includes minibar stocked with soft drinks, beer, and water, a bottle of sparkling wine, a fruit basket, and bathrobes and slippers.
Other Amenities -
Radio Alarm Clock
Non smoking rooms are subject to availability.
$5 USD surcharge for room service.
Crown Paradise Club Puerto Vallarta features 1 meal plan options:
All Meals, Drinks & Tips-Late night snack service
There are 7 Restaurants at Crown Paradise Club Puerto Vallarta:
Tutuch Snack -
Snack bar in beach area.
Sans Soucis -
A la carte Gourmet restaurant. Open for dinner. Reservations required. Dress Code: Casual Elegance- No shorts, sandals or tank tops.Children must be at least 8 years of age.
A la carte restaurant serving Asian cuisine. Open for dinner. Reservations required. Dress Code: Casual Elegance- No shorts, sandals or tank tops.
La Piazza -
A la carte restaurant serving Itian cuisine. Open for dinner. Reservations required. Dress Code: Casual Elegance- No shorts, sandals or tank tops.
Snack Midway- Stop -
Snacks beside the central pool.
La Palapa -
International buffet restaurant. Open for breakfast, lunch and dinner.
Night Snack -
Light snack service.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Spinning Class, Yoga Class, Dance Class
Nightly Activities & Entertainment:
Nightly Stage Shows, Club Nitro (drinks included until 2:00 a.m.)
Baby Paradise Club. Kids Paradise Club. Jetix Club: Aquapark with pirate ship, castle and 9 slides.
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary
I've neer been so happy to see a Starbucks at the Airport
Tue Nov 17 12:23:17 EST 2015
I'll preface the review by saying that we really, really wanted to have a good time. We aren't hard to please. We did expect basic things like fresh food that was edible. Overall, we were disappointed with the quality of this resort. The biggest detractor is the food--it was disgusting. We exercised all options, tried every restaurant, ordered room service, and ate at the Palapa beachside snack area. Of them all, the Palapa was the only saving grace--the burgers and fries were the only edible thing at the resort. Everything else tasted like dust. My son got sick and threw up for two days immediately following the trip. It was just bad, really bad. We made it to breakfast early at the buffet most days, but even then, all of the fresh fruit and yogurt was gone. As we left breakfast daily, there was a line to get in that went around the outside of the building. People must have been waiting hours to get in.
Making reservations at the restaurants was impossible, as others have mentioned. I spent hours dialing and redialing the reservations number without being able to get through. We should have seen it as a sign to go off-resort to eat. After trying to get through for two hours one morning, my husband went down to the front desk to ask if the line was even working. He said, "We've been trying to get through all morning." The front desk person asked, "How long has she been calling?" "Two hours," he answered. "Well, that's not ALL morning, then is it?" We were shocked that there was an expectation that on a vacation, a guest should spend all of ANY morning dialing a phone. Not good. And very rude.
The other negative was how crowded the resort was while we were there. We went in August, so apparently that's when the locals hit the resorts. We saw only one other family there speaking English, and I believe they were actually European; the rest of the guests were Mexican. This wasn't a problem at all, but the resort is really geared for Mexicans, which left us a little excluded: the Karaoke night was in Spanish, the announcements are in Spanish, and most of the people who work there were hard pressed to converse with us in English. I got some good practice speaking Spanish, but it was challenging at times. The resort was so crowded--I'd venture to say overcrowded; I was constantly surrounded and in very close proximity to people. The pools were dangerously crowded, and the kids' pool, while conceptually brilliant and awesome, was so crowded with out-of-control kids that we gave up on it after the first day. It was dangerous. The big pools were cloudy and sandy--you couldn't see your hand in front of your face under water; I felt like I was swimming in pee. It was not refreshing.
The kids club was OK--my daughter came back from an hour there and said they spoke Spanish the whole time, so she didn't really know what was going on. The area for the smaller kids (babies/toddlers) was open sporadically--we couldn't figure out their hours. They are inaccurately posted on the website. They are closed for a 2-3 hour period during the middle of the day, just when a mom and dad could have really used a break. When our youngest did finally attend (our last day), she liked it, and the caretakers seemed competent.
The beach was pretty good--swimmable and clean enough. As others have mentioned, the beach peddlers are very aggressive. It was not a problem for my husband and I because we know how to say no, and we even bought a few things from them, but they directly approached my kids, and they made my son very uncomfortable. One of them made him cry. This was not OK.
There were a few good things about the resort. We were upgraded to a bigger room upon check-in. It had two full bedrooms, and despite the fact it was very dated and had ants all over it, it was very spacious and had an amazing view. The view from the bedroom was to-die-for. The balcony was spectacular; I spent a lot of time out there. The beach was crowded, but we still had fun and managed to get chairs pretty easily. The best thing? The bars and drinks. We loved Jose, the bartender--he is amazing and super friendly. But really all of the bartenders were great and the drinks were good for an all-inclusive of this value. I drank way too many of my calories.
We got to experience the adult pool for about two hours. There was actually a baby in the pool area, and she was sleeping most of the time, but then she woke up and screamed for a solid 20 minutes. Not relaxing. There was a mother at the adult-only pool whose little girl (maybe 6?) was having a fit right outside of the pool area, screaming, carrying on, obviously needing her mother's attention. The mother ignored her, and she carried on for at least 30 minutes. The idea of the adult pool is good, and it was the cleanest, most luxury-feeling part of the resort, but during our 2 hours there, only about 30 minutes of the experience was actually free of screaming children or babies. Probably the best drinks we had at the resort, though.
Overall, I have to say: stay away from this place unless you plan to eat elsewhere and don't mind being constantly surrounded (a foot or less) by people. We made the best of it, but it was hard. It shouldn't be that hard to have fun on vacation at an all-inclusive resort in Puerto Vallarta.
Great Hotel for Families with Young Children
Canada_Chris_1980, Chilliwack, Canada
Sun Nov 15 17:21:58 EST 2015
This was our seventh trip to Puerto Vallarta and first time at Crown Paradise. We choose this hotel because we have two children aged 5 and 7 and the hotel has a pool/water park geared towards kids. The hotel entertainment was fun and the restaurant staff went above and beyond to make our stay enjoyable.
Unfortunately, Hurricane Patricia was supposed to hit Puerto Vallarta on our last day. The hotel staff woke us up and brought us to a shelter in Puerto Vallarta along with other hotel guests and locals. While the conditions at the shelter were not ideal, the hotel Chief Concierge and a few Security staff accompanied us to the shelter and were extremely helpful. The Chief Concierge was sure to relay any available information to us as most communication regarding the hurricane was in Spanish. They certainly maintained their professionalism for the entire 13 hours that we were confined to the shelter. I thought the evacuation went as well as it could have and the hotel arranged for our return immediately after the emergency was lifted (Gracias, Maricruz and well done!). We were forced to stay another night at the hotel and we were not charged.
-the air conditioning in our room didn't seem strong enough as it only got really cool in the middle of the night.
-the kid's pool was closed for most of the week that we were there so that it could be painted. There were a few bouncy castle style water slides that were set up and the entertainment staff went out of their way to accommodate our kids at the activity pool. It was disappointing because the kid's pool was a big reason why we booked this hotel.
-the restaurant staff were excellent and we felt that the food was really good. We particularly enjoyed the buffet restaurant in the morning where we got to know 2 staff members well. They would take the time to teach us Spanish and improve their English in return. Gracias, Carlos and Juan!
-the hotel seems to be a favorite location for Mexican families which we enjoyed. We have been to hotels in Mexico that were crowded with rowdy younger guests from home so this was a pleasant change.
-the entertainment staff are extremely talented and friendly and went out of their way to make our stay fun.
-getting around the resort was convenient.
-your hotel room refrigerator is stocked with cerveza and soda daily.
Overall, we enjoyed staying at this hotel. I recommend it if you have young children as they do cater to young families. We will likely consider this hotel when we return to Puerto Vallarta!
karen b, Calgary, Canada
Fri Nov 13 23:24:58 EST 2015
Horrible rooms, dirty, terrible food. Pictures look nothing like it. Don't stay here. We switched rooms and we were upgraded to the honey moon suite. (which was terrible) and the ocean front patio is full on pigeon poop.
Definately not recommended... rooms smelled aweful, besides hotel allowed guests to swim with underwear...disgusting.!!
Armida P, Guadalajara Metropolitan Area, Mexico
Mon Nov 09 11:28:12 EST 2015
Rooms had a mold/humidity disgusting smell. We arrived on wednesday afternoon. On thursday my husband got sick for the food of the buffet....and still on thursday the hotel was "okay". On Friday arrived a lot of cholos to the hotel. Even that the kids were having a lot of fun, for my husband and me the vacations ended that day since all those cholos were in the pool with underwear clothes, boxers, street clothes, jeans, bras, and the personnel from hotel didn't say anything to them.
Fri Oct 23 22:53:08 EDT 2015
We would never stay their again, with Hurricane Patricia they took everyone to a Evacuation Centre with no water Nothing or told us anything!
We left as soon as we go their and went to Hilton be side the Crown had breakfast once the storm passed Hilton let their guest back in, but our hotel would let us back in to 7am the next day! We stayed at the Hilton!
The Worst hotel ever, bad attitude
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Recommended for Family VacationsOne child 12 and under stays and eats free per paying adult (max. two free kids). Hotel features water park with 9 water slides, a pirate’s ship, and a castle; Kids Paradise Club (4-12 years), Baby Paradise Club (18 mos. – 3.5 years).
APPLE RATINGS: Exceptional Standard of Service &
First Class; First
Class; Comfortable; Modest
Superior to other hotels with the same rating; Superior to other hotels with the same rating
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