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Puerto Vallarta/Riviera Nayarit

Crown Paradise Club Puerto Vallarta

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All Inclusive    

Exceptional Values!
Family: One child 12 and under Stays and Eats Free per paying adult (max 2 free kids).

Crown Paradise Club Puerto Vallarta is the ultimate all-inclusive family resort. This family paradise is located on one of the most beautiful golden beaches of Puerto Vallarta, Mexico, close to downtown and only two miles from the airport.

The ambiance at the Crown Paradise Club Puerto Vallarta is one of casual family fun. There are a variety of games and activities offered all day long. Learn to windsurf, take a Pilates class, play bingo, or cool off with water aerobics. Take a dip in the pool, lounge on the golden sand beach, or relax in the spa. Splash into fun at the water park, which features a pirate ship, a castle with nine water slides, and splash fountains that will guarantee hours of fun for the little ones! After a day of plenty of fun in the sun, enjoy spectacular nightly stage shows; savor your favorite cocktail in one of bars and lounges, or head to the disco to dance the night away!

Crown Paradise Club Puerto Vallarta has five restaurants for your dining pleasure. Three fine dining restaurants offer Japanese, Italian, and French gourmet cuisine; while the buffet restaurant features a more laid-back atmosphere with International cuisine. For casual dining, head to the delicious beachside snack bar or Midway Stop snack by the pool.

Learn more about Puerto Vallarta.
The Crown Paradise Puerto Vallarta is located two miles from the International Airport and five miles from downtown.

Local Phone: 322-226-6868
Fax: 011-52-322-226-6868
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Number of Pools: 4

Features a pool bar. All pools are heated in the winter.
Number of Courts: 2
Outdoor Courts: 2
Water Sports on Site
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Other Sports: Multipurpose courts are available for basketball and volleyball.
Health Club / Spa
Massage: Additional Charge
Nautilus Equipment: Complimentary
Beach: Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 252
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
Oceanfront suites with a Jacuzzi, large balcony, and king-size bed. Includes minibar stocked with soft drinks, beer, and water, a bottle of sparkling wine, a fruit basket, and bathrobes and slippers.
Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
Spacious room with balcony and garden or pool view. Two double beds.
Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
Family rooms were designed to accommodate the whole family, with a king-size bed and a bunk bed with three beds. Room includes a mini fridge and a child's step stool.
Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe

Non smoking rooms are subject to availability.
$5 USD surcharge for room service.
Crown Paradise Club Puerto Vallarta features 1 meal plan options:
All Meals, Drinks & Tips-Late night snack service
There are 7 Restaurants at Crown Paradise Club Puerto Vallarta:
Tutuch Snack - Snack bar in beach area.
Sans Soucis - A la carte Gourmet restaurant. Open for dinner. Reservations required. Dress Code: Casual Elegance- No shorts, sandals or tank tops.Children must be at least 8 years of age.
Fujiyama - A la carte restaurant serving Asian cuisine. Open for dinner. Reservations required. Dress Code: Casual Elegance- No shorts, sandals or tank tops.
La Piazza - A la carte restaurant serving Itian cuisine. Open for dinner. Reservations required. Dress Code: Casual Elegance- No shorts, sandals or tank tops.
Snack Midway- Stop - Snacks beside the central pool.
La Palapa - International buffet restaurant. Open for breakfast, lunch and dinner.
Night Snack - Light snack service.
Daily Activities & Entertainment:
Spinning Class, Yoga Class, Dance Class
Nightly Activities & Entertainment:
Nightly Stage Shows, Club Nitro (drinks included until 2:00 a.m.)
Baby Paradise Club. Kids Paradise Club. Jetix Club: Aquapark with pirate ship, castle and 9 slides.
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

TripAdvisor Web Reviews
Based on 1340 reviews
What to expect

TripAdvisor Traveller Reviews
High Hopes
evieee, Chicago, Illinois
Thu Jun 23 10:45:30 EDT 2016
I stayed at this property at the end of May for 5 days. I had been reading all the reviews, new and old, on multiple sites, and I was on their Facebook page as well. I had a good idea of what to expect. The trip started out well. The food was surprisingly good, buffet got pretty busy at times, but that was expected. The pools were nice, lifeguards were sparse though. The housekeeping department needs a lot of work. The rooms were in need of updating and to top it off, you can't leave anything on the tables in the room or you will be greeted with a swarm of sugar ants. The elevator was hot, small, and totally unusable. The beach has a lot of vendors and the water was rough during our stay. We had a few hiccups throughout the stay. For example, when we ate at the French restaurant, somehow our order, that was taken by the manager, was "lost." We were in that restaurant for over 2 hours. But, since we were on a family vacation, we really took everything in stride. Our motto is, "If this is the worst thing that's happened to you today, its been a good day." Unfortunately, all of our patience with this facility ran out on our last day. We were in the pool and my beach bag was stolen. When we realized it was gone, we immediately notified the manager on duty. The manager, not exaggerating, responded with, "Well, its a public area." And then shrugged his shoulders. "And there and no cameras anywhere in that area," he said. OK, fine. Yes, you are right. It is a public area. That's fine. We then asked him to call the police so we can fill out a police report so we have that when we contact the insurance companies back at home. He outright refused. We pleaded with him and staff for an hour, which is all documented. Our cell phones wouldn't allow us to call the police department and we even had family from home trying to call for us. The manager disappeared and the staff claimed that they couldn't call the police from the phones at all. The police finally did come and I got my police report. The entire ordeal took over 4 hours. There are much better places to stay at in the area. Places that have better security, cameras for safety, and staff that cares and don't steal from their guests. Imagine if your child hurt themselves and there was no way to prove that it was hotel negligence because there are no cameras anywhere. Stay away from this place. More>

Great Resort
tcgirl3, Waterdown, Canada
Sun Jun 19 08:46:16 EDT 2016
Went for a second two week vacation in the March Break with fifteen members of our family. We really appreciate that this hotel does not allow spring break groups. We have stayed at a more luxurious resort that allowed spring break groups and the drunken, vomiting, foul languages kids who were catered to by the hotel management nearly ruined our family vacation. When we complained we were told the resort would not be viable without these groups. There are chaperones who barely do anything. One drunken teen fell from his third floor balcony when we were there and was lucky not to have killed himself. At this resort instead you have Mexican families who come to stay but they are lovely, well behaved groups. We love this resort and had a wonderfully relaxing vacation but there are some areas that could be tweaked to bring the resort to another level. The first room we got was dark as it was in a corner of the resort and the beds were very hard. After my dad complaining on our behalf (management were not listening to us but he is a very frequent guest) we were moved a little further down the row on the ground level and got a bit brighter room. I appreciated the location as I have mobility issues and everything was easily accessible from our room. The beds were a bit more comfortable but the pillows are thin and lumpy. We really enjoyed having the mini bar filled every day with pop, water and beer (this is new) and the free wifi which worked very well. This is a huge upgrade to the resort. The beach is lovely with lots of chairs and palapas but the vendors are very annoying. They even try to wake you now if you are pretend or really sleeping! We loved the beach snack bar and the bartenders and wait staff are wonderful, very hard working. The waitresses slog through the sand all day to bring you your drinks. We would tip them 50 pesos every day. The kids love the kiddie drinks and the place is safe enough that we felt confident letting our older kids have some freedom to roam even at night. They loved it! The buffet is excellent with lots of variety and plentiful, hot food. Even the younger kids have their own special area which is down low for them with more kiddie type foods and dishes. The a la carte restaurants were average and cold,so bring a sweater, and long pants are mandatory for men. The best is the Italian restaurant where there was a wonderful antipasto bar. The sushi at the Japanese restaurant was the worst I've ever had. We found it disappointing that the hot tub was not working the first few days we were there and the pool was cold but then when the hot tub was fixed, it was full all day with loud, rowdy drunk people which was not appealing. The other two pools are lovely with lots of chairs. The water park is great for kids up to about 10-11 years and our kids also enjoyed the addition of the ceramic painting. Also frustrating was that there seemed to be only one spot in the lobby which listed activities. Even the recreation staff never seemed to know what was going on for a particular night. They should each have a list so they can give out accurate information. A few times we were given incorrect information and we ended up missing the beach fireworks. We were told it started at 830 bit it started at 800 and we were still having dinner. Our kids also missed the special kids dinner because we did not know about it. It would be great if they took a page from Disney and published some sort of activity schedule that would be put under the door at night. I believe this would bring the resort up to another level. Also it would be great to have an area designate for teens. The sports bar area could be used for that during the day and it would be nice if there was a staff member there who could organize pool tournaments or table tennis tournaments or even Wii tournaments for the teens. Our teens enjoyed the beach volleyball and the courts next door but I believe there could be more for them. We did find that some of the activity staff and front desk staff barely understood any English which is frustrating. The evening entertainment has gone downhill a bit with performers who seem to have no experience. It is still nice to have something to do at night. Overall these were minor annoyances and we would highly recommend the resort for families with young children. More>

Great for Families
CanadianTraveller95, Winnipeg, Canada
Tue Jun 07 11:09:46 EDT 2016
I stayed here in May 2016 with a friend for a week all inclusive and found the hotel to be very nice. The staff was very helpful at the front desk and attending to all needs we had during our stay. Cleanliness was very good both in the rooms and around the resort. We stayed in a standard room which was very nice with our own balcony, two beds, and a full bathroom. Lots of pools and chairs for relaxing and nice cabanas on the beach. Lots of bars, three feature restaurants and one buffet. Also had a nice snack bar by the beach. They quality of food was typical of all resorts in Mexico. They had a wide variety of food available, a nice mix of American and Mexican food. The resort is family oriented so if you're looking for a quiet vacation then this probably isn't the resort you want to go to. Even so the pools close at 9:00 so the noise later at night is very minimal. The location of the resort is close to the airport by the marina so it is a 70 peso cab ride into downtown, not walking distance. This is nice though as the beach if virtually exclusive to hotel guests since most people don't walk that far down the beach. One thing I especially enjoyed about this resort was its size, everything was within a 3 minute walk no matter where you were. Overall we had a really good experience, I would go back for sure! Also if you go into downtown I would highly recommend eating at Gaby's Restaurant and Bar just two blocks up from the Malecon, it was fabulous! More>

Not staying again
David F,
Mon Jun 06 19:53:30 EDT 2016
It's a shame I really want to write a good review however I can't because of either maintence or front desk staff. I'll start off with the good. The place is great for kids they go above and beyond. The pools the clubs even the drinks have a kids theme. The food is as good as any other middle of the road all inclusive resorts. The adult drinks are great they have some of the more main stream booze. We stayed in a double bed room my daughter won't sleep alone so the family room would be a waste. The entertainment was better then some I won't complain at all about the shows they really do try hard. Now the first day we got here we noticed the shower not draining really good. Not big deal for me however for my wife a huge deal since she showeres with our five year old girl, flooded the room. I told the front desk the next morning figuring they would look at it as we stayed out all day. Not only did they not look at it they only replaced 3 of our 4 bath towels. So the next night my wife showers my daughter and then she lets the water drain and she takes her shower it works but not well I complain again to the front desk this is on Friday we came in on a wenesday. I tell them again Sunday and now today Monday we once again flooded the room because of the slow draining shower. We missed dinner reservations because of this mess and its very frustrating as it's causing a mildew smell in the over room. Like I said in the beginning not sure if it's the maintence staff don't know what to do or if the front desk don't tell them but I won't be back. YMMV but I would think after complaining 4X they would tell us something. We would like to even stay longer since we love Puerto Vallarta but Friday can't come soon enough to get out of this now smelly flooding room. More>

The perfect wedding
Gaby_Monini, California
Thu Jun 02 22:21:18 EDT 2016
If you want the perfect wedding, this is the place. The Front Desk Manager was very kind and helpful to accomodate our rooms as we needed; his staff made our check in and check out super easy! The rooms were great and we loved the bathroom amenities. Our guests stay was in standard rooms and we got a honeymoon suite which was just a dream! Our maid, Carmen, took care of our bedrooms and went beyond our needs. Lorena Munoz, our wedding coordinator was amazing! I'm very much into details and I have high quality standards and let me tell you... the staff nailed it! Lorena's suggestions were so helpful, made it easier for me! It's so difficult to transfer the images you are picturing in your mind to a person you don't know but she got it and made everything happened as I planned. We picked the Gazebo Aramara and was breathtaking. The staff was super friendly (bellboys, front desk, waiters, bartenders, security, maids, maintenance staff, everybody!). The wedding buffet (we picked the international option) exceed our expectations, was delicious! The food at the specialty and the buffet restaurants was awesome! The pool for adults only was super convenient for our group, which by the way was a mix of Mexican and American people and, let me tell you that everyone had a great time. I'm sharing a few pictures taken by our professional photographer Raul Perez Amezquita. The location is super convenient because is between the airport and downtown, so you can go everywhere in minutes. We all had a wonderful experience but me and my husband had the time of our lives. Special thanks to Cesar Aleman. Now, we're planning to come back to celebrate our 1st. anniversary... Yaaayyy! More>

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