Puerto Vallarta/Riviera Nayarit

Crown Paradise Club Puerto Vallarta

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All Inclusive    

Exceptional Values!
Family: One child 12 and under Stays and Eats Free per paying adult (max 2 free kids).

Crown Paradise Club Puerto Vallarta is the ultimate all-inclusive family resort. This family paradise is located on one of the most beautiful golden beaches of Puerto Vallarta, Mexico, close to downtown and only two miles from the airport.

The ambiance at the Crown Paradise Club Puerto Vallarta is one of casual family fun. There are a variety of games and activities offered all day long. Learn to windsurf, take a Pilates class, play bingo, or cool off with water aerobics. Take a dip in the pool, lounge on the golden sand beach, or relax in the spa. Splash into fun at the water park, which features a pirate ship, a castle with nine water slides, and splash fountains that will guarantee hours of fun for the little ones! After a day of plenty of fun in the sun, enjoy spectacular nightly stage shows; savor your favorite cocktail in one of bars and lounges, or head to the disco to dance the night away!

Crown Paradise Club Puerto Vallarta has five restaurants for your dining pleasure. Three fine dining restaurants offer Japanese, Italian, and French gourmet cuisine; while the buffet restaurant features a more laid-back atmosphere with International cuisine. For casual dining, head to the delicious beachside snack bar or Midway Stop snack by the pool.

Learn more about Puerto Vallarta.
The Crown Paradise Puerto Vallarta is located two miles from the International Airport and five miles from downtown.

Local Phone: 322-226-6868
Fax: 011-52-322-226-6868
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Number of Pools: 4

Features a pool bar. All pools are heated in the winter.
Number of Courts: 2
Outdoor Courts: 2
Water Sports on Site
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Other Sports: Multipurpose courts are available for basketball and volleyball.
Health Club / Spa
Massage: Additional Charge
Nautilus Equipment: Complimentary
Beach: Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 252
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
Spacious room with balcony and garden or pool view. Two double beds.
Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
Family rooms were designed to accommodate the whole family, with a king-size bed and a bunk bed with three beds. Room includes a mini fridge and a child's step stool.
Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
Oceanfront suites with a Jacuzzi, large balcony, and king-size bed. Includes minibar stocked with soft drinks, beer, and water, a bottle of sparkling wine, a fruit basket, and bathrobes and slippers.
Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe

Non smoking rooms are subject to availability.
$5 USD surcharge for room service.
Crown Paradise Club Puerto Vallarta features 1 meal plan options:
All Meals, Drinks & Tips-Late night snack service
There are 7 Restaurants at Crown Paradise Club Puerto Vallarta:
Tutuch Snack - Snack bar in beach area.
Sans Soucis - A la carte Gourmet restaurant. Open for dinner. Reservations required. Dress Code: Casual Elegance- No shorts, sandals or tank tops.Children must be at least 8 years of age.
Fujiyama - A la carte restaurant serving Asian cuisine. Open for dinner. Reservations required. Dress Code: Casual Elegance- No shorts, sandals or tank tops.
La Piazza - A la carte restaurant serving Itian cuisine. Open for dinner. Reservations required. Dress Code: Casual Elegance- No shorts, sandals or tank tops.
Snack Midway- Stop - Snacks beside the central pool.
La Palapa - International buffet restaurant. Open for breakfast, lunch and dinner.
Night Snack - Light snack service.
Daily Activities & Entertainment:
Spinning Class, Yoga Class, Dance Class
Nightly Activities & Entertainment:
Nightly Stage Shows, Club Nitro (drinks included until 2:00 a.m.)
Baby Paradise Club. Kids Paradise Club. Jetix Club: Aquapark with pirate ship, castle and 9 slides.
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

TripAdvisor Web Reviews
Based on 1441reviews
What to expect

TripAdvisor Traveller Reviews
Good for kids but a 3 star at best.
Jennifer A, Winnipeg, Canada
Wed Nov 30 11:39:04 EST 2016
Our family of 4 stayed at this resort from November 21st-28th inclusive. Our children are 7 and 9 and we travelled with another family of 4 as well. This is our 7th visit to PV and we have stayed at various hotels in both PV and Nuevo Vallarta. This was by far the lowest class hotel that we have been to. I would rate this as a 3 star at best. Approx 90% of the GUESTS at this resort are Mexican which I have never encountered at an AI resort. CHECK IN: We arrived to the hotel at approximately noon and found a lobby completely PACKED with people. I figured there was a convention of some kind as 90% of the people were Mexican. Although the lobby was crazy and loud, we waited in line and we were quickly assisted by the front desk staff who were very friendly. No welcome drink or hot/cold towel at this place. Because we were early, our room was not ready until 3 and we were semi-checked in and told to come back to the counter at that time. We were given our wrist bands and our luggage was looked after by the friendly bell-boys. We headed to the pool to change in the washrooms, grabbed a beer and cooled down. We were checked into our room slightly after 3 pm as promised. ROOMS: Our room was located on the 3rd floor - Room # 308. We had a "family" room which consists of a King bed and a separate small room with an opening (not a door) which had a bunk bed. (3 could sleep in there as the bottom pulled out - trundle style) The first thing we noticed about the room was it was old/dated and smelly. There was a foul odour that we believe was coming from the shower drain. Normally the first thing I do on a trip is take pics of the room but there was nothing to brag about here, so no pics were taken. There were a lot of marks on the floor and furniture and it didn't seem "clean" to say the least. During our first evening, my daughter noticed little bugs in their room with the bunk bed. There were dozens of them. They appeared to be little ants of some kind and they were crawling all over the walls and even on the bedding. I understand being in a tropical place you will find tropical bugs and critters but this is the first time we have ever encountered this. We later saw a couple of cockaroaches around the resort. One was in the hallway right outside our room. The family rooms have a tiny balcony but it's on the back side facing the street so no pool/ocean or garden view. It was $300 to upgrade from a regular room to the family room just to get the bunk beds instead of 2 double beds. I don't believe the room size is much different. Housekeeping wasn't the greatest either. We had dropped a little piece of a cracker on the floor and it remained there by the dresser for the entire week. Also, there were a few times that we had to call for towels and the mini bar re-stocking was pretty bad to say the least. They really try to not give you bottled water and the only place you can get bottled water is in your room. None of the bars or bartenders or restaurants give you H20 in a bottle. If you can catch your maid or the guy who refills the mini bar, ask for extra to keep on hand to brush your teeth etc. The mini bar also isn't very cold so the beers in there (you get 1-2 a day) aren't worth drinking at that temperature. BARS: There are several drinks that you can get at the bars. A kids menu with cool character kiddie drinks that the children thought were pretty awesome. The one thing I found to be very strange was that they do not have straws at the bars. You get your drink without a straw and if you ask they don't have any. One night we asked for straws in one of the restaurants so we could keep them to bring down to the pool the next day. Go to your local dollar store and grab a pack of straws to bring if this is of importance to you. I'm not sure if it's the time of year (November) as I have NEVER seen this before in PV, but there were tons and tons of wasps. They look almost more like bees but they are indeed wasps. There are dozens upon dozens at the bar area and they will come around you if you leave your drink by the pool or spill anything. My husband got stung once but for the most part they seem slow and almost "drunk" flying around. The service was pretty good at the bar on the beach and the waiter/waitress service at the pool was AWESOME! Throw them some tips and your drinks are going to be flowing! RESTAURANTS: The buffet is not great at all. The food is mediocre and pretty sickening after a few days. There is a good omelette station for breakfast and the girl works hard and fast. The wait staff are pretty good for the most part in there but overall the food is pretty gross. There is ice cream that you scoop yourself which was a nice treat. The Italian was the worst a la carte restaurant of the 3. The service was horrible and slow and the food was not great at all. They do have a stand in the middle with bread and oils and balsalmic vinegars along with cheeses and grapes, etc to fill you up while waiting. The French was pretty good. My beef wasn't the greatest but a couple of our crew had the chicken and liked it. The cheese fondue is good and the salad with goat cheese was good as well. The portions are small so don't be shy to order a couple appetizers and a couple of entrees. The Asian was our favourite both for food and service. The wait staff were fast and friendly. The atmosphere was nice and the food was good. The tepinyaki meal was good and it was a combo with shrimp, beef and chicken. The appetizers were all very good as well and the wine flowed nicely. They have the deep fried Banana dessert which was awesome. We dined here twice. YOU NEED TO MAKE RESERVATIONS and they only allow you to make them one day in advance between 9 am and 2 pm. You have to call from your room phone or a lobby phone. Usually the dining times they offer are 6:30 or 8:30. You won't want to forget to do this or you will be eating at the buffet. Overall, the food quality to me was a 3 star at best. POOLS/BEACH: The pools and beach are very nice here. They make up for the cons of the resort. There is a nice warm pool by the buffet and Italian restaurant in the middle of the resort. There is a huge kiddie pool with a pirate ship and lots of slides for the little ones. There is an infinity pool where all of the action is - overlooking the ocean. This pool is colder but there are always fun activities going on here such as aerobics, volleyball and other games lead by the AWESOME entertainment staff. There is also an adults only pool which is more like a huge hot tub/swim up bar. The beach is nice with lots of loungers and little huts for shade. The ocean was very warm and the water was very clean and clear for this side of Mexico. No jelly fish or sting ray signs at this resort like we normally see. A lot of vendors but they were nice and not pushy. STAFF: The Entertainment staff and servers at the beach/pool truly make this resort AWESOME!!! They are so much fun and they are always engaging the guests in activities, especially the children. A huge shout out to Edgar, Sabah, Ethan and Norma! They made our trip SUPER awesome! There are nightly shows at Club Nitro just at the back side of the hotel and they were fun. Every night was a different show and they were all good, especially the dancing. TID BITS: This resort is close to the melacon. It's about $130-$150 pesos to go up town but always ask before you go. We were paying about that price and one day to come back a taxi driver told us $60 pesos and when we got to the resort he said $140. Rip off! There is a great massage place down the street when you leave the lobby. There are a couple so just watch, but the one we found was $20 for an hour or 2 for $35. It was a clean, nice place with super professional staff. My husband went 3 times and I went once. The resort is close to the airport as well. Maybe a 10 minute ride. The gift shops on site weren't nearly as expensive as some of the 5 star resorts we have stayed at. There is a MEGA store only about a 5 minute cab ride away if you need anything that may not be there. Overall, we had a great trip as we were with great company and made the most of the food and rooms but I wouldn't stay here again. It was approx $3500 Canadian for the week for the 4 of us and I wouldn't be happy to pay more than $3k for the week. You get what you pay for. Hope this review helps. I would be happy to answer any questions. Have fun in PV!

Loved the location in PV overall better than anticipated
Mark B,
Tue Nov 29 06:50:34 EST 2016
I traveled as a solo traveler to this 'family/child friendly' resort because of a great price I was able to get. Initially I was concerned it would be very noisy & too busy for me. I was very pleasantly surprised! There were a ton of families with young children but the children's area was very well managed and placed in a separate area....in fact it looked like soo much fun if I wasn't a 50+ year old guy I would have tried to go in there and play too :) I would visit again because I liked the beach location just south of the Cruise Ship terminal and very near the Galerias Mall with easy access to downtown as well.

Great for families with kids !
Fri Nov 25 16:41:41 EST 2016
We just got back from a week long trip and it was great! I was nervous taking three young kids (5,4, 11 months) as many reviews were mixed but I definitely didn't need to worry ! We were moved to a two bedroom suite on the time share side which was perfect for our family. If these rooms were available all the time we would be back many more times. The food was good. We never went to any of the a la cartes and ate at the buffet for breakfast and supper. There was always lots to choose from and we all thought it was good quality food! The kids loved the kids section of the buffet and the kids drinks. Pools were good . We were a bit disappointed with the kids club in terms of false advertising /language barrier . The website and room book say that the kids club is for ages 4-12 but it's really for ages 5-12. Our 4 year old was disappointed he couldn't go with his sister and cousins . The workers spoke some English but the kids were a bit scared bc they couldn't understand what was being said all the time, with that being said my daughter and her cousins did enjoy the time they spent there. We just checked in quite often to help communicate. Also another note kids club doesn't open until 10 am when the signs say 9 am. Overall it was a great trip and I would definitely go back if we could get the same room. resort was clean , food was good, workers were great and extremely nice. Thank you for making it a memorable family trip !

Excellent trip overall!
kkapolas, North Liberty, Iowa
Mon Nov 14 07:14:46 EST 2016
We booked this hotel off a deal from cheapcaribbean.com and it turned out to be a great vacation. The staff was fantastic and friendly throughout the entire stay, from check in to check out. We mentioned on check in (Sunday) that our son was having a birthday in a few days (Tuesday) and the staff remembered and decorated the room and sent a personalized little birthday cake for him. That was awesome. The rooms were moderate but clean, beds were a little firm for me, and we could only get one English channel on tv (CNN). We brought our tablets, so we watched those. But, that was all a small price to pay for the rest of a good time. Pools were great, kids loved them, especially the kids area/pool. The beach was right there and though not big, was totally sufficient for playing. Bars were great, the kids really liked that they could order their own special drinks. Buffet food was ok, again, kids really liked that they had their own kid-height section at the buffet and could pick their own foods. We ate at the Italian and Japanese restaurants, both were very good. We did not make it to any of the shows, as the kids were pooped and sleepy by that time. I really enjoyed our vacation and would stay at this hotel again with kids. The staff definitely made this a great vacation.

Great hotel with awesome staff
JMEscobar1, Chicago, Illinois
Fri Nov 11 13:13:54 EST 2016
When I booked this trip with Orbitz for six of us, I didn't expect more than the average hotel deal, was I wrong! From the moment we walked in we were greeted by Maria Sol del Mar with a genuine smile and from then on the "hello" and "Good morning' was everywhere. Our rooms, we booked 2, were clean and comfortable thanks to Judith, and although at first I was a little disappointed with the rooms we got (2 huge palms blocking the pool area) once we start exploring the property I totally forgot about the room view. . The hotel has 3 decent size pools, one of them is for adults only. Besides there is one kids theme water park which makes it a perfect place for families with little kids. The bars may need a little upgrade on the liquor but the bartenders do magic with the booze they have and the beer is always cold. another thing I must mention, there is a good variety of exotic drinks specially for kids. The food and service of Jose, Charlie and Gabriel at La Palapa, the main restaurant was so good that we forgot to make reservations at the 3 specialty restaurant this property have, a French, Italian and a Japanese The last day of our stay we reserved at the French, the food and wines were awesome and the service by Hugo and the hospitality of Maitre D' Juan Enrique was great too. The nightly live show was entertaining and a nice variety each night. Thumps up to Gema from Golden Shores Vacation Club, my kids loved her and even though the program didn't fit our needs, the attention and time with our family was greatly appreciated. Compliments to the General Manager for having a team that takes pride on what they do best! I would book again with this hotel in a heartbeat !! This review may seem long but I must give credit to the people who made our stay one to remember.

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