Value Plus! Family: Two kids 12 & under Stay & Eat Free. Families of 5 may share the minimum room category with existing bedding (two adults and three kids 12 & under).
Crown Paradise Club Puerto Vallarta is the ultimate all-inclusive family resort in Puerto Vallarta, Mexico. This family paradise is located on one of the most beautiful golden beaches of Puerto Vallarta, close to downtown and only two miles from the airport.
The ambiance at the Crown Paradise Club Puerto Vallarta is one of casual family fun. There are a variety of games and activities offered all day long. Learn to windsurf, take a Pilates class, play bingo, or cool off with water aerobics. Take a dip in the pool, lounge on the golden sand beach or relax in the spa. Splash into fun at the water park which features a pirate ship, a castle with nine water slides, and splash fountains that will guarantee hours of fun for the little ones! After a day of plenty of fun in the sun, enjoy spectacular nightly stage shows, savor your favorite cocktail in one of bars and lounges, or head to the disco to dance the night away!
Crown Paradise Club Puerto Vallarta has five restaurants for your dining pleasure. Three fine dining restaurants offer Japanese, Italian, and French gourmet cuisine, while the buffet restaurant features a more laid-back atmosphere with International cuisine. For casual dining, head to the delicious beachside snack bar or Midway Stop snack by the pool.
The Crown Paradise Club Resort & Spa will temporarily close the aquapark for maintenance between 6/8/14-6/17/14. The activities pool, Club Caribe Jacuzzi & Bar for the adults, as well as the swimming pool of the hotel's vacation club area will be available for guests during this time.
The Crown Paradise puerto Vallarta is located two miles from the International Airport and five miles from downtown.
ZONA HOTELERA NTE,
Barber / Beauty Salon
Disco / Nightclub
Laundry / Dry Cleaning Service
Number of Pools: 3
Outdoor Pools: 3
Health Club / Spa
Massage: Additional Charge
Nautilus Equipment: Additional Charge
Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 253
Year Opened: 0
STANDARD RUN OF HOUSE
Two double beds, Garden or pool view, Private balcony, Ceiling fan, Color cable TV, Safety deposit box, Coffee maker, Clock radio with alarm, Ironing/ironinng board, Bathtub, Shower, Hairdryer, Make-up mirror.
Other Amenities -
Radio Alarm Clock
STANDARD RUN OF HOUSE FAMILY
King bed, Two bunk beds, Trundle bed, Private balcony, Mountain view, Color cable TV, Safety deposit box, Coffee maker, Phone, Clock radio with alarm, Iron, Bathtub, Shower, , Hairdryer, Hand held shower, Additional TV in kid's area.
Other Amenities -
Radio Alarm Clock
Other Amenities -
SUITE OCEAN VIEW HONEYMOON
King bed, Oceanfront, Indoor jacuzzi, Mini refrigerator, Color cable TV, Safety deposit box, Bottle of sparkling wine, His & hers bathrobes/slippers, Fruit plate, Mini-bar, Bathtub, Shower, Clock radio with alarm.
Other Amenities -
Radio Alarm Clock
Crown Paradise Club Puerto Vallarta features 1 meal plan options:
All Meals, Drinks & Tips-Late night snack service/24-hour room service
There are 5 Restaurants at Crown Paradise Club Puerto Vallarta:
La Piazza -
A la carte restaurant serving Itian cuisine. Open for dinner. Reservations required. Dress Code: Casual Elegance- No shorts, sandals or tank tops.
La Palapa -
International buffet restaurant. Open for breakfast, lunch and dinner.
Beach Snack -
Sans Soucis -
A la carte Gourmet restaurant. Open for dinner. Reservations required. Dress Code: Casual Elegance- No shorts, sandals or tank tops.Children must be at least 8 years of age.
A la carte restaurant serving Asian cuisine. Open for dinner. Reservations required. Dress Code: Casual Elegance- No shorts, sandals or tank tops.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Spinning Class, Yoga Class, Dance Class
Nightly Activities & Entertainment:
Nightly Stage Shows, Club Nitro (drinks included until 2:00am)
Baby Paradise Club. Kids Paradise Club: Aquapark with pirate ship, castle and 9 slides.
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary
We spent two wonderful weeks at the Crown Paradise after being absent for 35 years. So many changes that it was hard to recognize what the original place looked like. Check in was excellent and we...
We spent two wonderful weeks at the Crown Paradise after being absent for 35 years. So many changes that it was hard to recognize what the original place looked like. Check in was excellent and we had no delays. I would add a number of names here that we got to know during our stay but I cannot remember them all so I thought it best not to name any. However; I can attest to the fact that all who were of service will be named in my report next year as we plan to return for another two weeks in February. All of the staff were friendly, and we could not have been better treated. We had not a complaint about the food. Ate breakfast at La Palapa every morning, at the snack bar on the beach for lunch and had no trouble getting reservations at the specialty restaurants in the evening. There are three of them -- Japanese, Italian, and French. We enjoyed the french the most. There is a dress code but we noticed that it is a little lax in this area. Just follow the rules as close as possible and you should not have any trouble. If in doubt ask questions. Nightly entertainment every night at the Nitro which is just across the street from the resort. They do have internet but it is supplied by an outside source and it is expensive. We had it for the first week and then discovered that a small restaurant down the street past the flee market and next to the Marina the internet is free as long as you have a drink or something to eat. You will know when you get there there are hundreds of American dollar bills with names on then attached to the walls and ceiling. Great atmosphere. This resort is next to the Marina and different lines of cruise ships were visiting during our stay. Did not rate the spa as we did not visit.
Nice Family Vacation
anglien82, Saint Francis, Minnesota
Wed Mar 05 21:49:47 EST 2014
We arrived at 11:00 am due to an early flight. Prior to speaking with the front desk the timeshare people are all over you, we kindly declined and explained we had a 4 & 5 year old that...
We arrived at 11:00 am due to an early flight. Prior to speaking with the front desk the timeshare people are all over you, we kindly declined and explained we had a 4 & 5 year old that were sick of being cooped up in cabs & airplanes. Upon speaking with the front desk we were informed our room would not be ready until 3:30, we were given the use of a courtesy room to change and they bell service held on to our bags. At that time they gave us an envelope with our room key cards, television remote, and towel cards. At that point we went and enjoyed the kids water park & had some lunch while waiting for our room.
We were never given a map or tour of the resort, so we were left to figure that out on our own.
Word to the wise- do not get information on cab fares or directions from the bellmen. We were misinformed on 3 separate occasions resulting in double the cab fare we were told and us getting lost on foot.
We switched from a family suite to a standard room based on previous reviews I had read. I am glad we did so. Room 418 provided a lovely view of the water park, infinity pool, and ocean. The rooms are very clean and simplistic. We called the front desk to have an alarm clock and coffee maker delivered, was there within an hour. The beds were rather hard and the air conditioner was very loud, made for several times waking to toss & turn. I strongly recommend bringing your own pillows.
The kids had a blast at the water park. There are only about 8 tables for parents to sit at, so get there early if you would like a spot. The infinity pool was our favorite, very nice to swim with a beautiful view of the ocean. The other pool was very nice as well. The only this that really sucks is people throw their towels on all the lawn chairs by 9:00 am, and it's very fair to say that 1/3 or those people do not show up for several hours if at all. Same goes for the beach chairs. This makes it hard when you have more guests than chairs. There were several times my family of 4 had to make due with no chair, or share 1. It would be nice if they could do something about this for the guests that actually want to utilize the chairs.
My husband and I were not fans of the buffet, but the kids loved it. I did enjoy the omelette chef every morning. Reservations for the specialty restaurants can only be made between 9am-2pm and for one day in advance. We were not informed of this at check in so we went into town for our first two nights dinners. I must say that the food was very good at all 3 in comparison to the buffet.
Tip well and you will be served well. Prior to heavy tipping we were ignored and watched several others get served in front of us at the bars. Nationals seemed to be treated a little better, I assume it had to do with our language barrier. With that being said there are some staff whose English is very limited, I was not upset by this since we are in their country after all.
I informed a staff member it was my son's birthday while we were there. Upon returning to the room the day of we found it was decorated with balloons & streamers. Room service also brought up some cake with a candle, I thought that was very sweet.
Wifi-You have to purchase a hourly or daily wifi code, I found this to be petty and unnecessary.
Water-One complementary bottle of water for the stay, also silly. We went to the corner store
and stocked up. I also drank plenty of water from the bars and buffet, it was fine.
Overall we had a very nice vacation, but I would not return. This was our 3rd visit to Puerto Vallarta and not our last. Next time we will spend a little extra money to get better service and amenities.
Wed Mar 05 15:54:26 EST 2014
We arrive at resort at 1 pm check in3:30 pm we check on the room there is no referigarate on the room and the room smelle like pee , need it to take a shower ther was no towels ,call front desk...
We arrive at resort at 1 pm check in3:30 pm we check on the room there is no referigarate on the room and the room smelle like pee , need it to take a shower ther was no towels ,call front desk they said she we'll bring our towels took them one hour to bring the towels after I called front desk twice ,and the worst part when we book our trip it says all inclusive but you have to pay for the second bottle of water you can drink all day alcohol but you have to pay for water ,the food was bad and you go to eat on the buffet the cooks have a basket on front of them asking you to tip them if you went to order a omelet or eggs so much for the all inclusive ,and if you need to make a reservation for ala carte restorante you have to make a phone call ,so it may take you one hour because the phone was always busy and I had to go ti front desk to make a phone call for reservation , so we never go back to that place and I will never recommend to nobody to go at that resort by the way we stayed at room 316
Terrible customer service
Nadia1983, Vancouver, British Columbia
Mon Mar 03 13:30:11 EST 2014
We just got back from our holiday, with the kids. We booked this hotel solely for the kids, and I can assure you, we will not be back. We booked a family room which is supposed to be spacious, with a...
We just got back from our holiday, with the kids. We booked this hotel solely for the kids, and I can assure you, we will not be back. We booked a family room which is supposed to be spacious, with a balcony, bunk beds and fridge added in. Our room was a hot mildewy mess upon arrival (25 degrees) smelled strongly of mildew, the fridge was broken, the only window in the room was a high jail-type window that you could not look out, there was no balcony, and the bedding felt damp, it was so humid in there. After 3 hours of the AC going, our room actually got hotter. I complained to the front desk( by this point it was 8pm, and my overtired young children needed to go to sleep.) the front desk staff told me they were full, that was the last family room, and there were no other rooms available. I persisted to express my frustrations, so they sent over a maintenance guy to check out the air conditioner, and fridge. After confirming that they were in fact broken, they offered us a standard room, which is a down grade from what we paid for. After walking through the room, I graciously accepted the offer. I was told I had to be refunded through Air Canada Vacations. There was no apology for the inconvenience, it was more of an attitude like I was inconveniencing them. Upon booking, I requested a late check out, happy to pay for it, as we had a late flight and I wanted to nap my little one prior to flying home. Again, what a battle, I was asked to come back and ask on our last day, then again when the supervisor came on shift, then again as the supervisor didn't show up. In the end, we were unable to get a late checkout. Waste of time.
The food was so repetitive, and intimidating at times. The place mats at the tables were never changed in between, just wiped down with a dirty rag, sometimes not even. There were some days when we settled with hotdogs. The a la cartes were a complete disappointment. Fujiyama especially, I ate the miso soup, and that was about it. My husband and son had the Italian a la carte and became sick that night with diarrhea, which is still ongoing (day 4). The snack bar was alright, but we were served raw burgers one day. The rooms weren't cleaned very well, mainly the bathrooms with packed sand and grime around corners and fixtures, random hair, and soap scum stained shower walls and doors.
We continuously were lied to and disrespected by the staff. For example, after our room fail, I tried to upgrade to an ocean view room. I was told they did not provide ocean view rooms. I was told the room we booked does not come with a balcony, although it lists it in the features and clearly shows in the pictures. The safe in our first room was too small to fit our iPads.
Service was lacking in the buffets. Most days I had to get my own coffee
The kids shows start at 9pm, and carried on until after 11pm on 2different occasions, with the music absolutely pounding. What kids are up that late?
The kids pool/play area was nice
The weather was great
I would NOT recommend this hotel, nor would I ever go back.
Had a great week!
Amy H, Kimberley, British Columbia, Canada
Sun Mar 02 20:36:28 EST 2014
My friend and I stayed at the Crown Paradise from Feb 22 - March 1. We are both in our mid-20's and mostly hung out at the adult pool/jacuzzi during the day. The rooms are fairly basic but are...
My friend and I stayed at the Crown Paradise from Feb 22 - March 1. We are both in our mid-20's and mostly hung out at the adult pool/jacuzzi during the day. The rooms are fairly basic but are recently renovated and have everything you need. We got tired of the buffet fairly quickly, but enjoyed the a la carte's for the most part. The staff are great and very helpful. This is definitely a family oriented resort but we met a lot of great people and had a wonderful, fun week overall. Really great location... 5 min walk to the Marina, 10 min walk to wal mart, $5 taxi ride downtown. The resort is not fancy or luxurious by any means but totally met our needs!
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Recommended for Family VacationsTwo kids 12 and under Stay + Eat Free. Hotel features water park with 9 water slides, a pirate’s ship, and a castle; Kids Paradise Club (4-12 years), Baby Paradise Club (18 mos. – 3.5 years)
APPLE RATINGS: Exceptional Standard of Service &
First Class; First
Class; Comfortable; Modest
Superior to other hotels with the same rating; Superior to other hotels with the same rating
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