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Puerto Vallarta/Riviera Nayarit

Crown Paradise Club Puerto Vallarta

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All Inclusive    

Exceptional Values!
Family: One child 12 and under Stays and Eats Free per paying adult (max 2 free kids) in applicable room category.
Family of Five: Families of five may share the minimum room category with existing bedding (two adults and three kids 12 and under).

Crown Paradise Club Puerto Vallarta is the ultimate all-inclusive family resort. This family paradise is located on one of the most beautiful golden beaches of Puerto Vallarta, Mexico, close to downtown and only two miles from the airport.

The ambiance at the Crown Paradise Club Puerto Vallarta is one of casual family fun. There are a variety of games and activities offered all day long. Learn to windsurf, take a Pilates class, play bingo, or cool off with water aerobics. Take a dip in the pool, lounge on the golden sand beach, or relax in the spa. Splash into fun at the water park, which features a pirate ship, a castle with nine water slides, and splash fountains that will guarantee hours of fun for the little ones! After a day of plenty of fun in the sun, enjoy spectacular nightly stage shows; savor your favorite cocktail in one of bars and lounges, or head to the disco to dance the night away!

Crown Paradise Club Puerto Vallarta has five restaurants for your dining pleasure. Three fine dining restaurants offer Japanese, Italian, and French gourmet cuisine; while the buffet restaurant features a more laid-back atmosphere with International cuisine. For casual dining, head to the delicious beachside snack bar or Midway Stop snack by the pool.

Learn more about Puerto Vallarta.
The Crown Paradise Puerto Vallarta is located two miles from the International Airport and five miles from downtown.

Local Phone: 322-226-6868
Fax: 011-52-322-226-6868
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Number of Pools: 4

Features a pool bar. All pools are heated in the winter.
Number of Courts: 2
Outdoor Courts: 2
Water Sports on Site
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Other Sports: Multipurpose courts are available for basketball and volleyball.
Health Club / Spa
Massage: Additional Charge
Nautilus Equipment: Complimentary
Beach: Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 252
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
Spacious room with balcony and garden or pool view. Two double beds.
Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
Family rooms were designed to accommodate the whole family, with a king-size bed and a bunk bed with three beds. Room includes a mini fridge and a child's step stool.
Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
Oceanfront suites with a Jacuzzi, large balcony, and king-size bed. Includes minibar stocked with soft drinks, beer, and water, a bottle of sparkling wine, a fruit basket, and bathrobes and slippers.
Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe

Non smoking rooms are subject to availability.
$5 USD surcharge for room service.
Crown Paradise Club Puerto Vallarta features 1 meal plan options:
All Meals, Drinks & Tips-Late night snack service
There are 7 Restaurants at Crown Paradise Club Puerto Vallarta:
Sans Soucis - A la carte Gourmet restaurant. Open for dinner. Reservations required. Dress Code: Casual Elegance- No shorts, sandals or tank tops.Children must be at least 8 years of age.
Fujiyama - A la carte restaurant serving Asian cuisine. Open for dinner. Reservations required. Dress Code: Casual Elegance- No shorts, sandals or tank tops.
La Piazza - A la carte restaurant serving Itian cuisine. Open for dinner. Reservations required. Dress Code: Casual Elegance- No shorts, sandals or tank tops.
Snack Midway- Stop - Snacks beside the central pool.
La Palapa - International buffet restaurant. Open for breakfast, lunch and dinner.
Night Snack - Light snack service.
Tutuch Snack - Snack bar in beach area.
Daily Activities & Entertainment:
Spinning Class, Yoga Class, Dance Class
Nightly Activities & Entertainment:
Nightly Stage Shows, Club Nitro (drinks included until 2:00 a.m.)
Baby Paradise Club. Kids Paradise Club. Jetix Club: Aquapark with pirate ship, castle and 9 slides.
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

TripAdvisor Web Reviews
Based on 1199 reviews
What to expect

TripAdvisor Traveller Reviews
Great time at crown paradise club!
Danielle E, Grande Prairie, Alberta, Canada
Wed Feb 10 10:19:49 EST 2016
We just got back yesterday from the crown club in pvr. We went with our 2 kids-8 & 5 and my parents. Upon arrival we were at hotel about 12 noon( 3 hrs before checkin time) . We checked in, got towel cards and our bracelets and invited to go use facilities and check back after 3 for our room keys. They took our luggage and kept it safe. We immediately took kids to pirate ship / castle slides pool. The kids immediately had a blast even though we had been up since 3 am. By the time we got to our room, we had a snack, some yummy drinks and kids had about 3 hrs of playing. My daughter even said I can't believe we have only been here for 3 hrs and we have had so much fun. My husband and I had been here 10 years ( we stayed at golden crown next door but came here to eat and drink several times) There has been renos and everything looks great. Actually met several people staying at the golden crown who enjoyed the crown club better.. We had great service from the majority of the staff all the times.in chatting with several of the bartenders, many have been there for 20 plus years( some just at the crown club ands one between golden crown and crown club) The infinity pool was a lot cooler but kids loved it too. The loved main pool and the wading pool with all the slides. My kids didn't do the kids activities but talked with some other families whose kids did them and they said it was great. Room was a standard room with a pool view. Our view mainly obstructed by a palm tree but we were ok with that.. Also gave our balcony privacy. Room was well kept up. I read a lot of reviews before we went stating that there were a lot of locals and that the staff were rude to non Mexicans. We found that ya there were many more mexicanfamilies on holiday than 10 years ago.. But everyone was wonderful with us.we don't know a lot of Spanish and got by very well.. All in all we had a great vacation, lots of fun on beach, and at pools. Food at buffet was good.. Lots of variety.. Kids area always had something my kids would eat. The lunch beach buffet was great to grab burgers, tacos, salads, hot dogs etc while at pools and beach. But could also go into big Buffett and bring food out too. We ate at Italian restaurant twice( a la carte).. Very yummy both night.. Great options for kids too. Nightly entertainment at club nitro across street( still part of all inclusive) was awesome.... Kids loved the shows... Esp the Disney one!! We met many people who say they come here every year.... More>

Extremely disappointing
Foxyloxx, Calgary, Canada
Tue Feb 09 19:35:48 EST 2016
We went to the Frown (not a typo) Paradise Club just before Christmas. When we checked into our room and opened the door the smell of mold was overwhelming. Once in the room we noticed black mold all over the walls in every room. First of all we had booked for triple occupancy and were given a room with one king bed, apparently my 17 year old son for whom we had paid full price was expected to sleep on the couch. I went into the bathroom and the walls were covered in black mold. There were two lights above the mirror one was lit the other not lit made a lovely hissing sound. The 1980's small black box tv made such a noise when turned on that you couldn't hear the tv. This room had not seen a maid or a Reno since 1980 clearly. Floor was filthy. I called the front desk to say we needed a room with beds for all of us to be told rudely that they were full. Within an hour of being in this room my son began vommiting and I had a headache so badly that I laid down on the bed and flipped over a pillow to discover the pillow was also covered in mold. We took the pillow to the front desk and demanded to be moved....we were moved to a room overlooking the alley with the same 1980's prison chic decor and were told they would move us again the next day. We sucked it up and stayed in that room that night after emailing our travel agent with pictures of the mold all over the ceiling, walls and pillow. We went down to the front desk in the morning and were so rudely treated and again told repeatedly that they were full and we couldn't be moved. I insisted that after spending just short of $6000 for our holiday that they had to find us a better room. The fellow at the desk looked at me and said "listen lady I said we are full" at this point I had to back away and let my husband speak with him or risk going to Mexican jail for going over the desk at this arrogant jerk. He said then They could move us the next day and that the original room they had put us in (black mold jail with no bed for my son) was an upgrade (did I mention the huge cockroach my husband stomped on). We stayed in that room for another night and I showered with my shoes on. That evening we got a call from the concierge (the first person who actually tried to help us) apparently our pictures and email had reached our travel agent and had been forwarded to Air Transat holidays who had contacted the resort. She assured us they would move us the next day and to come to the front desk at 2:00 the next day. We went to the beach the next day after packing (again) and went to the desk at 2:00 to see the same fellow from the day before so I stood back and let my husband speak with him as I couldn't be held responsible for my reaction should he "listen lady" me again. He told my husband the room wasn't ready and to come back in an hour. We did....the lobby was now full of locals checking in. We waited in line for about another hour until we found the helpful concierge who helped us get the keys to our third room. I will say that she was quite lovely and really wanted to help us. We then got into our room which had a nice shower (shoes not necessary) a flat screen tv and a balcony (like the pictures you see on the website). We were happy....until that night when after eating at the snack bar that day my son became violently ill and was in bed for the next 36 hours. I joined him the next day around two o'clock in the bed next to him sick as well until the next morning. We made the best of our remaining day and a half of our seven day holiday and stopped eating at the resort. (The food at the buffet was so far beyond bad I have no words). Upon our return we sent a letter to our travel agent who has tried to help us and was also extremely sorry for the nightmare that this trip turned into. We asked for a total refund for six days (two for each of the three of us so six total) for runaround and ridiculousness with our room. We were informed today that the Cown Paradise would like to give us two nights free for our next trip to their resort in Puerto Vallarta (also stated in my letter that we never wish to return to this resort). I would NEVER recommend this place to anyone. More>

Great Family Resort
Crystal M, Kamloops, Canada
Tue Feb 09 14:33:55 EST 2016
We just got back from the Crown paradise. I was very nervous after reading a lot of the other reviews. I was sooooo pleasantly surprised. The food was good. The kids club was amazing. My daughter got to be a princess in the disney show.,....so much fun for her and us. They rehearsed during the day and performed that night. The staff is soooo friendly and all except the maids speak decent english. So easy to communicate. Not sure why people feel the need to complain about that. The Japanese restaurant was really good. We always could find beach chairs or pool chairs. We got a family room initially but as a deck was really important for us to hang out on at night while kids slept we got moved to a standard room over looking the adult pool which had a gorgeous view of the ocean. Our friends got moved right beside us. The manager really helped us out and i can't say enough how appreciative we were of that. Our fridge was stocked daily. The room was always cleaned by noon and the WIFI is FREE now. We loved it. We all had such an amazing time. And all of the staff was amazing. More>

Very good for kids
Lauri K, Vancouver, Canada
Mon Feb 08 16:02:45 EST 2016
I think this hotel was good for the price. Our first room was very musty smelly and located on a very loud hallway. The next day the manager was very accommodating in changing our room. The next room was good and very clean. My mother has allergies and slept without any problems. Air conditioner worked great. The kids pool was great and the kids club kept them busy with arts and crafts and some sports. If the hotel posted what was going on when, with the kids club it would function much better. All general areas were kept clean with staff mopping ever hour. Bar service was slow unless you used a waiter, but the staff were pleasant. The buffet was good enough. Breakfast was the best with eggs anyway you like and made to order smoothies. The three restaurants were all a big let down. You had your meal extremely fast but no matter what you ordered if was over cooked and blah. All soups were good. The snack area was always busy and great for kids, hamburgers and hot dogs, chicken nuggets and fries. The location was good. Close to the airport and cruise ship dock. A ton of markets by the cruise ship docks and a grocer store 2 min walk away. Easy to catch the bus to town. Great beach and the pools were everything you needed. It took us two days to get a beach towel, we arrived on a long weekend. I'm not sure if this hotel is part of a local time share or something. There were over half the family's that were "local" but everyone was friendly and fun. More>

Fabulous Family Vacation
qtpiede19, Baden(outside Toronto)
Mon Feb 08 12:55:21 EST 2016
Traveled with 5 & 7 year old children. This is a SOLID 3 1/2 star resort to 4 We are avid travellers so I will just highlight a few things, feel free to ask any questions. Highs: Food is fantastic! Lots of Authentic Mexican fare. Buffet for kids, can always find something. The Breakfast is crazy, I've never seen a smoothie section. MidWay stop - The Burritos are fabulous! Beach bar - i lived off the nachos. Staff - working all the time. Cleaning, painting. The service by the pool was great, little slower on busier days but there is more people so have some patience. WATERPARK - Amazing, kids loved. Geared to 10 & under Kids Club - Fantastic! My kids love the dinner party. The girls were awesome that worked in there. Face painting, games, the treasure hunt, Bingo, great way of the kids to get out of the sun and mine wanted to go in. Shows - WOW. I usually expect a resort to maybe have one outstanding show that you may remember in the years to come. The Disney show & Circus were great a must see. Enjoyed the Beach show & the Vegas acts one as well, lot of fun. Lows: The beds, aren't the best. Linens seem worn. Pillows were not good. Air conditioning in room was loud - we actually turned it off all week. Overall - it is an older resort, but kept clean. If cosmetic things like that would bother you, then go to a 5*. If you want a great holiday with young kids, you can't go wrong. More>

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  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating