Puerto Vallarta/Riviera Nayarit

Crown Paradise Club Puerto Vallarta

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All Inclusive    

2018 Exceptional Values
Family: One child 12 and under Stays & Eats Free per paying adult (maximum two kids in Family Room).

Crown Paradise Club Puerto Vallarta is the ultimate all-inclusive family resort. This family paradise is located on one of the most beautiful golden beaches of Puerto Vallarta, Mexico, close to downtown and only two miles from the airport.

The ambiance at the Crown Paradise Club Puerto Vallarta is one of casual family fun. There are a variety of games and activities offered all day long. Learn to windsurf, take a Pilates class, play bingo, or cool off with water aerobics. Take a dip in the pool, lounge on the golden sand beach, or relax in the spa. Splash into fun at the water park, which features a pirate ship, a castle with nine water slides, and splash fountains that will guarantee hours of fun for the little ones! After a day of plenty of fun in the sun, enjoy spectacular nightly stage shows; savor your favorite cocktail in one of bars and lounges, or head to the disco to dance the night away!

Crown Paradise Club Puerto Vallarta has five restaurants for your dining pleasure. Three fine dining restaurants offer Japanese, Italian, and French gourmet cuisine; while the buffet restaurant features a more laid-back atmosphere with International cuisine. For casual dining, head to the delicious beachside snack bar or Midway Stop snack by the pool.

Learn more about Puerto Vallarta.
The Crown Paradise Puerto Vallarta is located two miles from the International Airport and five miles from downtown.

Local Phone: 322-226-6868
Fax: 011-52-322-226-6868
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Number of Pools: 4

Features a pool bar. All pools are heated in the winter.
Number of Courts: 2
Outdoor Courts: 2
Water Sports on Site
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Other Sports: Multipurpose courts are available for basketball and volleyball.
Health Club / Spa
Massage: Additional Charge
Nautilus Equipment: Complimentary
Beach: Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 252
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
Spacious room with balcony and garden or pool view. Two double beds.
Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
Family rooms were designed to accommodate the whole family, with a king-size bed and a bunk bed with three beds. Room includes a mini fridge and a child's step stool.
Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
Oceanfront suites with a Jacuzzi, large balcony, and king-size bed. Includes minibar stocked with soft drinks, beer, and water, a bottle of sparkling wine, a fruit basket, and bathrobes and slippers.
Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe

Non smoking rooms are subject to availability.
$5 USD surcharge for room service.
Crown Paradise Club Puerto Vallarta features 1 meal plan options:
All Meals, Drinks & Tips-Late night snack service
There are 7 Restaurants at Crown Paradise Club Puerto Vallarta:
La Piazza - A la carte restaurant serving Itian cuisine. Open for dinner. Reservations required. Dress Code: Casual Elegance- No shorts, sandals or tank tops.
Snack Midway- Stop - Snacks beside the central pool.
La Palapa - International buffet restaurant. Open for breakfast, lunch and dinner.
Night Snack - Light snack service.
Tutuch Snack - Snack bar in beach area.
Sans Soucis - A la carte Gourmet restaurant. Open for dinner. Reservations required. Dress Code: Casual Elegance- No shorts, sandals or tank tops.Children must be at least 8 years of age.
Fujiyama - A la carte restaurant serving Asian cuisine. Open for dinner. Reservations required. Dress Code: Casual Elegance- No shorts, sandals or tank tops.
Daily Activities & Entertainment:
Spinning Class, Yoga Class, Dance Class
Nightly Activities & Entertainment:
Nightly Stage Shows, Club Nitro (drinks included until 2:00 a.m.)
Baby Paradise Club. Kids Paradise Club. Jetix Club: Aquapark with pirate ship, castle and 9 slides.
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
56 Recommend
56 past Apple Vacationers would recommend Crown Paradise Club Puerto Vallarta to their friends and family
TripAdvisor Web Reviews
Based on 1735reviews
What to expect

TripAdvisor Traveller Reviews
Fun family vacation
Jamie J,
Mon Dec 11 06:48:21 EST 2017
We traveled as a family of 5 dec 3-10 from Saskatchewan, Canada(2,5,8 year old) We arrived to the hotel around midnight. A young lady who was texting on her phone showed us to our room. We got to our room and the room key was not working. Security came and reset it (this lead to a week of door issues! Sometimes the key would work- often times not). The next morning we woke up to no power- and a hot room (went down to the front desk and our breaker blew). Not a great way to start a holiday. The room layout was perfect. A very comfortable king bed, and bunk beds we also had a playpen in room for our youngest. The bunkbed area is enclosed with a wall, and has a tv mounted on the wall for the kids (although the channels are only in Spanish). The balcony is only enough to hang clothes to dry, measures about 2X2 feet- not enough room for a chair, the view from balcony backed a less than desirable side street. We ate most meals at the buffet- there is always fresh fruits, and a large selection of foods that is good for everyone (im a picky eater and I'm not sure how anyone can complain about this buffet) we tried all 3 specialty restaurants and the only one worth visiting is the French. There is also a small lunch buffet served along the beach (hotdogs, fries, popcorn, chips, snack foods) this place gets very very busy and many people become pushy trying to get food from the station. (Never experienced this behaviour before on an all inclusive resort). All of the bars always had friendly service and a wonderful children drink menu. The beach was lovely, but a lot of vendors (which wasn't a negative for me that way you can get cheap massages, excursions, souvenirs ect). The entertainment staff didn't do a whole lot of entertaining?!?!? In fact I didn't see any... other than the evening entertainment which starts at 9pm, we only attended one show- the vegas show- and it was entertaining! The kids waterpark was a lot of fun but can be a little dangerous and the water changes depths quite quickly with no warning on the steps (should be painted red or something?)There are no loungers in this area, only chairs with a small table- that detoured us from using this pool as I like to suntan watching the kids play. The warm pool was where we spent most of our time. But on the weekend it was very overcrowded and apparently the resort was only at 50% capacity. The ladies at the kids/babies club were absolutely amazing! Forsure the highlight of our trip!! The best staff we have encountered at a children's club- there is a baby club that our 2 year old absolutely loved going to! They give you a pager in case you need to go get baby. I could tell that the girls genuinely enjoyed our baby, and I feel like they spent special attention to make her feel welcome) The kids club was fun too, they made pizzas, cookies, sand castles, crafts etc- the downside to this was that about 85% of the hotel guests were from Mexico- the primary language spoken during activities/movies was Spanish and our kids don't speak or understand Spanish. Now let's talk location! That was absolutely perfect! A 10 min drive to airport, 2 minute walk to a large grocery store, we could watch the cruise ships doc at the marina which is just beside the resort. A taxi to the malecon cost 80-85 pesos and made for a fun evening out!! We did have issues with our safe(again we have never ever had an issue in Mexico) it was locked and wouldn't open- the security person came and reset it- but it took multiple attempts and we ended up getting locked out for a period of time which was nerve racking because we had our passports and medications in it. This happened 3 times!!! An issue the resort really needs to address, as well as the locks on doors. Overall if your looking for a fun family resort for a good price and not expecting luxury or modern facilities this resort is suffice- I would say a 3star.

Great stay and vacation with great staff
bdchamb5, British Columbia, Canada
Thu Dec 07 15:52:06 EST 2017
We recently stayed at this location. From the time we arrived until we left the staff was very good. In particular was bellboy "Benny" who went out of his way to help us at all times and was professional, personable, friendly and kind. Although some renos in progress during our stay we had a great time.

Great family vacation at Crown Paradise Puerto Vallarta
L4599XNpetere, Fairfield, California
Thu Dec 07 14:31:33 EST 2017
You can not beat this resort for the price. Our family had a great time. The food was excellent ,pools were perfect , lots of activities for the kids . The beach is perfect and the water is agreat temperature and safe for the kids to swim in.

Our kids had a great time, and so did we
Irishka_Scott, Orangeville, Canada
Wed Dec 06 18:09:05 EST 2017
We wanted some sun and warmth in November and chose to visit the Crown Paradise Club in Puerto Vallarta for our first ever family vacation based on the pictures we saw, the reviews we read and the price we got. We got off to a rough start with no guidance or overview of the facilities when we checked in, and we were disappointed in the very run-down room. Things quickly improved from there however. The pools were lovely, the kids’ pool was amazing, and the beach was excellent. Between the kids’ pool and playing in the sand and waves our 4 and 7 year old boys were entertained for the week. And as is often the case, the people were terrific and made a world of difference. Although the entertainment/animation team seemed more interested in having fun amongst themselves rather than getting anyone involved in any activities, everyone else was great. Special mention goes to the girls at the Kids’ Paradise. They were all so very welcoming, accommodating, kind and friendly, and after some initial reluctance it didn’t take long for our boys to look forward to being dropped off there to play, make crafts, and learn some Spanish while watching shows with their new friends. We can’t thank Dulce, Lupita, Alejandra, Noemi, and Brenda enough for their patience, energy, and kindness with our boys! It made such a difference for us to be able to drop the kids off for a couple of hours during the day, or for an evening so we could enjoy some time to ourselves. If you take advantage of this service please do remember these ladies work very long hours and put a lot of effort into taking care of our precious little ones, so please give them some appreciation, respect, and generosity whenever you can! Parents be advised we did have a safety issue when our 4 year old realized if he stood directly in front of the automatic sliding door of the buffet that the sensor would not see him, and he got his toe caught in the door. This SHOULD BE CORRECTED by adjusting the sensor properly, but it must be said the staff handled the incident well and the lifeguard Ismail not only bandaged our son’s injury effectively but continued to follow up by monitoring the wound for infection and changing his dressing twice per day (thank you!). Again, the terrific staff made the difference here. We enjoyed great service at the buffet from Javier and Ricardo in particular but it seemed as though everyone was practically tripping over each other to ensure we were completely satisfied. And the concierges were extremely helpful and friendly as well. The weather was perfect, sunny and 30C every day for the whole week. Overall a great first family vacation together!

Family Vacation
Tracy K,
Fri Dec 01 18:07:05 EST 2017
We just got home from our trip to the Crown Paradise Club in PV. We had a great time and we’re over all very impressed with the hotel. We found the buffet food very good as well as the 3 restaurants. The French was slow but the food was very good. Our kids loved the pool areas;especially the heated pool. The staff were very good. Housekeeping had our room clean as soon as we left for breakfast daily, the kitchen staff were incredibly good with our kids. Our daughter was sick one eve and we called down to the front desk and housekeeping was up almost immediately to change our bedding. We also called down as we didn’t have hot water and it was fixed very shortly. One eve we forgot our stroller in the sports bar and the next am we went down and security had the stroller and diaper bag (nothing had been touched). Our only real complaint was the elevator or lack there of. Out Of 7 days the elevator only worked part of two days. My husband and I carried the stroller up and down 3 flights of stairs multiple times a day. Also I’m not sure I would have spend the 300 extra for the family room had I known it didn’t have a decent balcony. When the kids went to bed we couldn’t sit on the balcony it was so small. My parents room however had a nice sized balcony. Overall we would book again at the Crown. For the price I thought it was a great hotel for families.

The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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