Jamaica

Couples Sans Souci


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All Inclusive    

2018 Exceptional Values!
Extra Value: Dunns River Falls tour, glass bottom boat reef cruise, shopping tour, catamaran cruise, scuba diving, and trip to Margaritaville.
Golf: Unlimited greens fees and transfers to Negril Hills Golf Club (cart and caddy are mandatory and extra).
Honeymoon: Bottle of sparkling wine and 25-minute couples massage (restrictions apply).

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property only uses environmentally friendly cleaning products and utilizes energy efficient air conditioners. Paper towel holders have also been replaced with electronic hand dryers.

When it comes to cuisine, 85% of the menu is prepared with products form local growers and farmers.

Nestled on the cliffs of Jamaica's emerald coast on 35 acres of oceanfront property, Couples Sans Souci in vibrant Ocho Rios, Jamaica, beckons you and your loved one to surrender mind, body, and soul. Stress melts away in the healing waters of the natural mineral springs. Feel a rush of exhilaration scaling Dunn's River waterfalls, or simply drift to sleep in a hammock by the sea. This 24-hour, all-inclusive resort offers the vacation experience you've been dreaming about.

The resort's design pays tribute to an understated colonial elegance. Each of the 150 suites at Couples Sans Souci offers unparalleled privacy and pristine views of the Caribbean Sea. Take in the ocean vistas with the one you love, and enjoy an outdoor meal from the sumptuous room service menu.

Private cabanas at cliff's edge provide the ideal setting for signature spa treatments, while the choice of resort activities knows no limits. Explore the coral reefs, play a round of golf, take a professional tennis lesson, or sail into the sunset. You can also explore the island on select tours, part of the all-inclusive package.

Enjoy four swimming pools and a gorgeous stretch of beach, including a section for au naturel sunbathing. Six bars, including a swim-up pool bar, serve unlimited premium-brand liquors and wines. A seaside, air-conditioned fitness center has state-of-the-art cardio equipment to keep you in shape while on holiday. There are many classes available, including aerobics, yoga, acquiesces, Pilates, and meditation. A host of non-motorized watersports ensure you make the most of the coastal location.

Four unique restaurants serve the finest international cuisine with a Caribbean twist. From elegant country club dining on the sweeping terrace of Casanova to casual meals at the Beach Grill, the dining options at Couples Sans Souci never fail to please. Authentic Jamaican specialties made with only the finest local ingredients and spices may be enjoyed alongside a worldly menu of international favorites. At the end of the night, saunter up to the polished wooden counter of the Balloon Bar and feel like you traveled back in time.

Find more information about Couples Resorts.

Learn more about Ocho Rios.
HOTEL LOCATION
This property is two miles east of Ocho Rios on Jamaica`s North Shore, 70 miles from Montego Bay Airport (approximately one and three-quarter hours by car).
Address:
OCHO RIOS


JM
Local Phone: 876-994-1209
Toll Free Phone: 1-800-COUPLES
Fax: 876-994-1544
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (3 1/2 miles)
Pools
Number of Pools: 4
Outdoor Pools: 4     
There are three freshwater pools (one of which is au naturel), one mineral water pooland one mineral water jacuzzi.
Golf: NEARBY
Holes: 0
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: Complimentary.
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Scuba: Complimentary
Snorkeling: Complimentary
Hobie Cats: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Bicycles: Complimentary
Other Sports: Voleyball, basketball
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Nestled in the heart of Ocho Rios, within walking distance of many of the great attractions that this bustling town has to offer, the Couples Sans Souci Resort is an oceanfront oasis of peace and tranquility. Tropical elegance awaits you at the luxurious Couples Sans Souci. Sans Souci emerges majestically from the cliffs of Jamaica's emerald mountains, with stone pathways tumbling past tropical greenery to a breathtaking Caribbean Sea. Beach: There are two private beaches. The main beach encompasses a total of 800 m, and the second au naturel beach features its own whirlpool, bar and grill. Check-in: 4:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 150
Year Opened: 1985 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
Couples only (18 and over). There are no handicapped facilities.
ROOM TYPES
1 BEDROOM OCEAN SUITE
Large master bedroom with separate living room and balcony with breathtaking ocean views. Complimentary personalized minibar, nightly turndown service, and king size bed.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
PENTHOUSE OCEAN VIEW
Spacious accommodations with a separate living room and a large private balcony with incredible views of the Caribbean Sea. Complimentary personalized minibar, nightly turndown service, and king size bed.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Jacuzzi
Minibar
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
1 BEDROOM BEACHFRONT SUITE
View of the Caribbean Sea from a private balcony or patio. Bathrooms include Jacuzzi tub and walk-in shower. Separate living room. Complimentary personalized minibar, nightly turndown service, and king size bed.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Jacuzzi
Minibar
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
DELUXE OCEAN VERANDAH
Spacious masterbedroom with a large balcony overlooking the Caribbean Sea. Complimentary personalized minibar, nightly turndown service, and king size bed.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe

OTHER INFO
IPOD/MP3 Player
Room Service (6:00 am until 11:00 pm)
DINING
Couples Sans Souci features 1 meal plan options:
All Meals, Drinks & Tips-FULL-All
There are 4 Restaurants at Couples Sans Souci:
Ristorante Casanova - Classic gourmet Italian cuisine elegantly presented with European flair. Open for dinner nightly except Tuesday and Friday. Dress Code: Casual Elegance-no jeans, flip flops, shorts, t-shirts and open toe shoes.
Bella Vista - A casual Jamaican restaurant located directly on the beach. No reservationsrequired. Dress is casual.
2 Snack Grills - The Main and Sunset grills are the perfect place to stop for a quick bite after a swim. Enjoy the daily Jamaican Jerk special, hamburgers and hot dogs. Open 12:30pm-5pm daily. Main grill reopens at night (after 11:00 pm)
Palazzina - A casual buffet restaurant open for breakfast and lunch. The evening la carte menu has an Italian theme. Both indoor and outdoor seating is available. Reservations are required for dinner. Dress is smart casual.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daily scheduled activities program, nature walk, bingo, tea time
Nightly Activities & Entertainment:
Live nightly entertainment (cabaret, karaoke, themed gala parties, cultural shows, Caribbean Carnival BBQ, Grand Gala Buffet).
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
258 Recommend
258 past Apple Vacationers would recommend Couples Sans Souci to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 3984reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Front Desk
PEGGY H.
Nov 30 2017
Just once I would like to check into Couples and get the room I booked. Every time the tell me my room, The Penthouse I booked 11 months earlier is not available and would I like to down grade for $100 in resort credit? No, i would not!!!!
Customer Rating: 

Couples Sans Souci was amazing
GLENN H.
Nov 03 2017
We enjoyed our stay so much that we want to come back here next year. The entire staff weather they were grounds crew, watersports, maids, etc always asked if everything was OK. The staff here go out of their way to make sure you are happy.
Customer Rating: 

Exquisite
JOHN H.
Jul 24 2017
We had an awesome 6 days & 5 nights. The cuisine was excellent throughout our stay no complaints and the staff was exceptional.
Customer Rating: 

Fantastic Resort, Incredible Resort
TYSON C.
Jun 26 2017
The resort is incredible. It is not overly large, and is built on several levels of on the hill beside the beach, so it feels rather small and private. The staff are very personable and friendly. They remember you (and your drinks). We loved this resort compared to much larger ones where you are just a number. This resort also has the highest percentage of repeat guests compared to the other Couples. It was around 48% of guests were repeat guests while we were there. That's incredible! We certainly hope to be a repeat guest. The only thing to consider is that it is a 2hr van ride from the airport (which has a Couple lounge area and free beer). They also ask you to tip the driver and the person loading your bags on the van. Otherwise everything else is included and you are NOT to tip the staff at the resort. No tipping pressure was very nice. The meals were fantastic, the best we've had. The water sports activities are all included. We snorkeled twice, kayaked, paddle boarded, and did the glass bottom boat. The only downside we really experienced is that the water sports staff that actually take you out (they are in blue water shirts) are not quite as friendly as the rest of the staff. They frequently are the only ones there to answer questions or help you reserve your spot, and they are vague with their responses, or act as if you are bothering them at times. Other times, there was a separate girl working the sports reservations booth which was helpful. But there were several times we almost missed our activity because they were vague and told us to wait, only to see another guy walk over to the boat without anyone saying anything to us and running to it before he left. They need a "waiting area" or better directions for what people should do that have never done the activities before.
Customer Rating: 

CHARLES K.
Jul 27 2016
Another amazing trip to Couples Sans Souci! We have celebrated a honeymoon, anniversary and a birthday there and can't wait to go back! It was glorious relaxing and having everything taken care of after working so hard back home in order to go on vacation! Cannot say enough to give it proper justice! Love everything about the resort! Thank you!!!
Customer Rating: 

Just the right size
ETHAN H.
Jun 23 2016
This resort was not too big or overcrowded but was still able to offer all of the desired amenities and activities.
Customer Rating: 

Intimate and Serene
ALEXIS B.
Jun 06 2016
The size of the resort was perfect for our honeymoon. Not too big. Not too small. The hotel staff was accommodating and friendly. The food was a fair, not great, not too awful. Options for included water sports and activities were a great way to expand our honeymoon experience. I highly recommend a couples massage in the Hide Away hut on the cliff over the ocean, an experience I will never forget.
Customer Rating: 

Couples San Souci
DANIEL B.
Apr 06 2016
Our resort was great. We are very please with the service and staff at the resort. The staff was very friendly and fun. The room was perfect and was very comfortable. The food was always fresh and meals were amazing. We are very pleased with couple San Souci Ocho Rios
Customer Rating: 

I upgraded to an ocean view penthouse what a disappointment no ocean view our room was located directly above the device driveway I heard backup alarms on trucks every morning stating at 5 an I heard staff talking loudly I smelt diesel fuel from the trucks I paid thousands extra and when I met other couples they had amazing full ocean view and didn't pay anything extra I also received an email from spoke the flight changed they were rude on the phone I had to pay extra airline fees u am very upset with Apple very upset
TAMMI W.
Mar 18 2016
Not satisfied
Customer Rating: 

There was a problem at check-in.
KATHY D.
Mar 08 2016
A room for us at the category of room for which we paid was not available at check-in. We were located to a less expensive room, and were not relocated to a higher grade room until after 2:30 the next day. Our luggage had to be ready to be transferred in the early morning, so we could not unpack or get to our swimsuits for almost 24 hours after we arrived. We feel that we "lost a day of our vacation". We were given a $100 room credit for the first night, but it was not enough to offset taking away our time to relax and be settled in for the week.
Customer Rating: 

Amazing!
ANGELA Y.
Sep 05 2014
We will definitely be back! What a beautiful place and such friendly people. We were thrilled with every aspect of our stay. The good, the staff, the water, the excursions, the free activities were all amazing!! What a great time! We wish we could've stayed longer!!
Customer Rating: 

TripAdvisor Traveller Reviews
Have stayed at Couples on 5 occasions
peggy1st, Santa Fe, New Mexico
Sat Dec 09 15:04:34 EST 2017
The resort is generally outstanding. Food is great, service is exceptional. Staff is generally wonderful. We have now stayed at Couples on 5 occasions. Each time we have had exactly the SAME problem. We book a penthouse 8 months to a year in advance. We arrive and the front desk says " I'm sorry we have to penthouse available for you but we are willing to downgrade you and give you $100 in resort credit". Thank you NO. So the first night is spent in a low end room and the entire next day is spent waiting for a room to come available while the front desk staff keeps telling you that you really don't want the room you have booked. WHAT IS THE PROBLEM????

Excellent friendly service at a magical place
Taymar, Epsom
Wed Dec 06 07:14:16 EST 2017
We spent 11 nights here at the end of the rainy season, just after Thanksgiving. Had generally good sunny weather and enjoyed the inclusive watersports, the Scuba in particular. Everyone was really friendly and service was excellent. There is a large and popular naturist beach which we did not use, but that took any pressure off the other facilities on the beach and pool, so everyone was happy.

Fabulous resort
Gill R, Reading, United Kingdom
Tue Dec 05 22:49:54 EST 2017
This was our 15th time at Couples but the first time I've submitted a review! We have been to all four properties but Sans Souci is our favourite. So much so that we chose it for our wedding this time and have already booked to go back next year. We love the sprawling nature of the resort, the beautiful gardens with the lake, Crackers the parrot, the first-class food, the au naturel beach, and of course the wonderful staff! Of particular mention this time was Tessa in the beauty salon who did my wedding hair and makeup and made me feel like a million dollars! Then of course there is Milton, the events organiser, who we adore. Pierre is a top rate general manager. He is very visible, always walking the grounds, chatting to both staff and guests, but unassuming at the same time. In a previous visit, when we had a problem, he went out of his way to sort it out. We will definitely be returning time and time again.

Enjoyable Relaxing Holiday
WCKey, Douglasville, Georgia
Mon Dec 04 09:13:49 EST 2017
Third Couples property that we visited and of the three we agree that this one is the best. We arrived 11/17 and stayed through 11/24. The weather was not the best while we were there but it was still a relaxing vacation. First we were told we got an upgraded room but in reality we got exactly what we paid for just not in the location we requested which turned out to be a blessing. The B block seems to have been refinished where D, what we requested, was not but is in the future plans. Room was nice and housekeeping kept it in perfect condition throughout our stay. Only thing missing was a door for the shower so it could be kept warm. Very challenging since the water barely got warm in the shower despite the faucets getting nice and hot. Food was always good. Casanova was the best of the restaurants but none disappointed. The room service was really quick for what we ordered (nachos, sandwiches) no matter when we called. Longest wait was no more than 20 minutes. My wife is gluten free and she never had any issues. Dishes were noted as being gluten free on little chalkboards. Staff run activities were limited due to weather but nothing against the resort or staff. Scuba was good when we were able to get out. Some rough seas caused cancellation of the trip. The beaches were nice but not much for sunsets at "Sunset Beach". Staff kept the beaches clean with all of the seaweed that washed up due to weather and storms. The resort had to get what seemed to be outside help with the cleanup on Sunset Beach as a small forest seemed to wash up overnight. The hot tub and jacuzzi were hit or miss. Sometimes one would be warm sometimes it would not. Overall would we go again...definitely! Just hope for better weather next time.

Wonderful Resort and People.
Davidevans16, Bournemouth, United Kingdom
Fri Dec 01 09:54:37 EST 2017
This resort will exceed expectations. The staff are incredible and really make the difference when comparing this resort to others. My wife and I took full advantage of the free water sports, especially the water ski/wake boarding and sailing. the A la Carte food is incredible for an all inclusive and the waiters/waitresses are incredibly nice and attentive. The rooms are very comfortable although they were slightly dated but I was told they were soon to be renovated. Thank you San Souci for an incredible stay, we will definitely be back in the near future.



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