Jamaica

Couples Sans Souci


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All Inclusive    

2019 Exceptional Values!
Extra Value:
Dunns River Falls tour, glass bottom boat reef cruise, shopping tour, catamaran cruise, scuba diving, and trip to Margaritaville.
Golf: Unlimited greens fees and transfers to Negril Hills Golf Club (cart and caddy are mandatory and extra).
Honeymoon: Bottle of sparkling wine and 25-minute couples massage (restrictions apply).

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property only uses environmentally friendly cleaning products and utilizes energy efficient air conditioners. Paper towel holders have also been replaced with electronic hand dryers.

When it comes to cuisine, 85% of the menu is prepared with products form local growers and farmers.

Nestled on the cliffs of Jamaica's emerald coast on 35 acres of oceanfront property, Couples Sans Souci in vibrant Ocho Rios, Jamaica, beckons you and your loved one to surrender mind, body, and soul. Stress melts away in the healing waters of the natural mineral springs. Feel a rush of exhilaration scaling Dunn's River waterfalls, or simply drift to sleep in a hammock by the sea. This 24-hour, all-inclusive resort offers the vacation experience you've been dreaming about.

The resort's design pays tribute to an understated colonial elegance. Each of the 150 suites at Couples Sans Souci offers unparalleled privacy and pristine views of the Caribbean Sea. Take in the ocean vistas with the one you love, and enjoy an outdoor meal from the sumptuous room service menu.

Private cabanas at cliff's edge provide the ideal setting for signature spa treatments, while the choice of resort activities knows no limits. Explore the coral reefs, play a round of golf, take a professional tennis lesson, or sail into the sunset. You can also explore the island on select tours, part of the all-inclusive package.

Enjoy four swimming pools and a gorgeous stretch of beach, including a section for au naturel sunbathing. Six bars, including a swim-up pool bar, serve unlimited premium-brand liquors and wines. A seaside, air-conditioned fitness center has state-of-the-art cardio equipment to keep you in shape while on holiday. There are many classes available, including aerobics, yoga, acquiesces, Pilates, and meditation. A host of non-motorized watersports ensure you make the most of the coastal location.

Four unique restaurants serve the finest international cuisine with a Caribbean twist. From elegant country club dining on the sweeping terrace of Casanova to casual meals at the Beach Grill, the dining options at Couples Sans Souci never fail to please. Authentic Jamaican specialties made with only the finest local ingredients and spices may be enjoyed alongside a worldly menu of international favorites. At the end of the night, saunter up to the polished wooden counter of the Balloon Bar and feel like you traveled back in time.

Find more information about Couples Resorts.

Learn more about Ocho Rios.
HOTEL LOCATION
This property is two miles east of Ocho Rios on Jamaica`s North Shore, 70 miles from Montego Bay Airport (approximately one and three-quarter hours by car).
Address:
OCHO RIOS


JM
Local Phone: 876-994-1209
Toll Free Phone: 1-800-COUPLES
Fax: 876-994-1544
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (3 1/2 miles)
Pools
Number of Pools: 4
Outdoor Pools: 4     
There are three freshwater pools (one of which is au naturel), one mineral water pooland one mineral water jacuzzi.
Golf: NEARBY
Holes: 0
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: Complimentary.
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Scuba: Complimentary
Snorkeling: Complimentary
Hobie Cats: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Bicycles: Complimentary
Other Sports: Voleyball, basketball
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Nestled in the heart of Ocho Rios, within walking distance of many of the great attractions that this bustling town has to offer, the Couples Sans Souci Resort is an oceanfront oasis of peace and tranquility. Tropical elegance awaits you at the luxurious Couples Sans Souci. Sans Souci emerges majestically from the cliffs of Jamaica's emerald mountains, with stone pathways tumbling past tropical greenery to a breathtaking Caribbean Sea. Beach: There are two private beaches. The main beach encompasses a total of 800 m, and the second au naturel beach features its own whirlpool, bar and grill. Check-in: 4:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 150
Year Opened: 1985 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
Couples only (18 and over). There are no handicapped facilities.
ROOM TYPES
1 BEDROOM OCEAN SUITE
Large master bedroom with separate living room and balcony with breathtaking ocean views. Complimentary personalized minibar, nightly turndown service, and king size bed.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
PENTHOUSE OCEAN VIEW
Spacious accommodations with a separate living room and a large private balcony with incredible views of the Caribbean Sea. Complimentary personalized minibar, nightly turndown service, and king size bed.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Jacuzzi
Minibar
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
1 BEDROOM BEACHFRONT SUITE
View of the Caribbean Sea from a private balcony or patio. Bathrooms and walk-in-shower. Separate living room. Complimentary personalized minibar, nightly turndown service, and king size bed.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
DELUXE OCEAN VERANDAH
Spacious masterbedroom with a large balcony overlooking the Caribbean Sea. Complimentary personalized minibar, nightly turndown service, and king size bed.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe

OTHER INFO
IPOD/MP3 Player
Room Service (6:00 am until 11:00 pm)
DINING
Couples Sans Souci features 1 meal plan options:
All Meals, Drinks & Tips-FULL-All
There are 4 Restaurants at Couples Sans Souci:
Bella Vista - A casual Jamaican restaurant located directly on the beach. No reservationsrequired. Dress is casual.
2 Snack Grills - The Main and Sunset grills are the perfect place to stop for a quick bite after a swim. Enjoy the daily Jamaican Jerk special, hamburgers and hot dogs. Open 12:30pm-5pm daily. Main grill reopens at night (after 11:00 pm)
Palazzina - A casual buffet restaurant open for breakfast and lunch. The evening la carte menu has an Italian theme. Both indoor and outdoor seating is available. Reservations are required for dinner. Dress is smart casual.
Ristorante Casanova - Classic gourmet Italian cuisine elegantly presented with European flair. Open for dinner nightly except Tuesday and Friday. Dress Code: Casual Elegance-no jeans, flip flops, shorts, t-shirts and open toe shoes.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daily scheduled activities program, nature walk, bingo, tea time
Nightly Activities & Entertainment:
Live nightly entertainment (cabaret, karaoke, themed gala parties, cultural shows, Caribbean Carnival BBQ, Grand Gala Buffet).
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
258 Recommend
258 past Apple Vacationers would recommend Couples Sans Souci to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4475reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Best Honeymoon Resort!
MAXWELL E.
Nov 28 2018
We loved our honeymoon at Couples San Souci in Ocho Rios, Jamaica! The staff were beyond friendly and helpful and the resort was BEAUTIFUL! We are already planning to return in the next couple years!!
Customer Rating: 

Wonderful Experience at Couples San Souci!
PATRICK T.
Oct 31 2018
We had a wonderful experience at Couples San Souci! I liked that the accommodations used to be apartments, so it's more of a suite than just one room with a bed - it was nice to be able to get up and move around without disturbing my husband, who sleeps much later than I do. The grounds are so beautiful, and we enjoyed exploring all the paths and little nooks. This resort is probably better for more fit people, since there are a TON of stairs, and it was quite a hike from our room at one end of the resort to the beach and restaurants on the other end. All the staff we encountered were very friendly and helpful. The food and the drinks were top notch. We appreciated the variety and the quality. I enjoyed complimentary activities including yoga, aquacise, snorkeling, kayaking, boat ride, and trip to Dunn's River Falls. My only complaint is that the bed and pillows were a bit hard.
Customer Rating: 

Couples San Souci WAS AMAZING!!
ALAN N.
Mar 28 2018
We enjoyed our Jamaica experience through Couples San Souci so much that we cannot wait to return! We are planning to take a trip any time that we can afford it!
Customer Rating: 

GARY S.
Jan 31 2018
We loved San Souci and hope to return. Only thing for people to know there are lots of steps.
Customer Rating: 

Front Desk
PEGGY H.
Nov 30 2017
Just once I would like to check into Couples and get the room I booked. Every time the tell me my room, The Penthouse I booked 11 months earlier is not available and would I like to down grade for $100 in resort credit? No, i would not!!!!
Customer Rating: 

Couples Sans Souci was amazing
GLENN H.
Nov 03 2017
We enjoyed our stay so much that we want to come back here next year. The entire staff weather they were grounds crew, watersports, maids, etc always asked if everything was OK. The staff here go out of their way to make sure you are happy.
Customer Rating: 

Exquisite
JOHN H.
Jul 24 2017
We had an awesome 6 days & 5 nights. The cuisine was excellent throughout our stay no complaints and the staff was exceptional.
Customer Rating: 

Fantastic Resort, Incredible Resort
TYSON C.
Jun 26 2017
The resort is incredible. It is not overly large, and is built on several levels of on the hill beside the beach, so it feels rather small and private. The staff are very personable and friendly. They remember you (and your drinks). We loved this resort compared to much larger ones where you are just a number. This resort also has the highest percentage of repeat guests compared to the other Couples. It was around 48% of guests were repeat guests while we were there. That's incredible! We certainly hope to be a repeat guest. The only thing to consider is that it is a 2hr van ride from the airport (which has a Couple lounge area and free beer). They also ask you to tip the driver and the person loading your bags on the van. Otherwise everything else is included and you are NOT to tip the staff at the resort. No tipping pressure was very nice. The meals were fantastic, the best we've had. The water sports activities are all included. We snorkeled twice, kayaked, paddle boarded, and did the glass bottom boat. The only downside we really experienced is that the water sports staff that actually take you out (they are in blue water shirts) are not quite as friendly as the rest of the staff. They frequently are the only ones there to answer questions or help you reserve your spot, and they are vague with their responses, or act as if you are bothering them at times. Other times, there was a separate girl working the sports reservations booth which was helpful. But there were several times we almost missed our activity because they were vague and told us to wait, only to see another guy walk over to the boat without anyone saying anything to us and running to it before he left. They need a "waiting area" or better directions for what people should do that have never done the activities before.
Customer Rating: 

CHARLES K.
Jul 27 2016
Another amazing trip to Couples Sans Souci! We have celebrated a honeymoon, anniversary and a birthday there and can't wait to go back! It was glorious relaxing and having everything taken care of after working so hard back home in order to go on vacation! Cannot say enough to give it proper justice! Love everything about the resort! Thank you!!!
Customer Rating: 

Just the right size
ETHAN H.
Jun 23 2016
This resort was not too big or overcrowded but was still able to offer all of the desired amenities and activities.
Customer Rating: 

Intimate and Serene
ALEXIS B.
Jun 06 2016
The size of the resort was perfect for our honeymoon. Not too big. Not too small. The hotel staff was accommodating and friendly. The food was a fair, not great, not too awful. Options for included water sports and activities were a great way to expand our honeymoon experience. I highly recommend a couples massage in the Hide Away hut on the cliff over the ocean, an experience I will never forget.
Customer Rating: 

TripAdvisor Traveller Reviews
very old hotel infrastructure in a beautiful site and with amazing local people
soccer29,
Wed Mar 13 21:50:44 EDT 2019
We are visiting the couples resort for the fifth and probably last time. We just arrived last Friday after a long trip. We had booked a 1 bedroom ocean suite. Knowing the hotel from before, we had requested at the reservation not to have a room on the first floor because of the heavy traffic next to these rooms. Our room was on the first floor, next to the outside lights. We asked to change the room and they offered us another one in another building but the bedroom and the bathroom were out of age. So we declined it and asked for an other room on Saturday ( with a proper bathroom and bedroom) since Saturdays are a big turn over in the hotel. They accepted our request. Unfortunately, the new room was not better: Ocean view is very limited between the trees. Bathroom is very old, the bathtub (yes this is still existed in 5 stars hotel) is extremely old and has some issue with water evacuation ( bathtub is clogged nothing has been done although we told the reception about it several times). There is no ventilation in the bathroom. As a result, the air is always humid, the towels wet and there is a bad smell of sewage. The bed is uncomfortable : each time my husband is moving a toe, I am jumping to the ceiling. When we requested to meet with the general manager of the hotel Mr Pierre Battaglia, he declined it. As a compensation, they gave us a fruit plate and a bottle of sparkling wine. We were also very disappointed when we discovered that our favorite hot tub next to the mineral pool was not working. When we visited this hotel in April 2018, they were cutting a tree next to the spa and this tree fell on the spa and damaged it. On top, the air conditioning was not working properly and had to be repaired twice in 3 days for several hours. The people who are working at the hotel are relaxed, pleasant, smiling, helpful, and friendly. The food is very good, especially at the Casanova restaurant. The site is very pretty. It is really a shame that the rooms are not at the level of even a 3 stars hotel.

Fantastic hotel
Ash2506, Hampshire, United Kingdom
Wed Mar 13 09:05:33 EDT 2019
Just had a 10 day break at CSS and loved it. The grounds are gorgeous, with lots of nooks and crannies so you're forever discovering something new. The staff are superb and can't do enough for you. There are plenty of activities to get involved in if you wish. The food at all 3 restaurants is lovely, although you need to book early (poss in advance) to secure your preferred dinner time. The lunchtime service at the beachfront grill could be a little slow but you're on Jamaica time here, just sit back and enjoy the view! The entertainment is better than experienced at other hotels. There are lots of hills/steps so I wouldn't recommend for those with mobility issues although I think a shuttle service is available. Our beachfront suite in B block was stunning and really spacious, with a huge comfy bed, great shower and decent hairdryer. However, we did see suites in G block inc' the penthouse and they looked really tired. You place your mini bar order daily and the service was great. Special mention goes to Rose (pool bar - great cocktails), Romain (entertainment - always cheerful, engaging with guests) and Carol (singing/dancing pancake/waffle/omelette chef). All in all, a fantastic holiday, we really couldn't fault anything.

Love Couples San Souci!
PatrikaK, Toronto, Canada
Tue Mar 12 06:12:52 EDT 2019
We are halfway through our first trip and having a wonderful time at Couples San Souci. The staff members have been so friendly and attentive, no matter where we are on the property. The Front Desk and Guest Services members are professional and helpful. The food is outstanding - we have tried all three restaurants for dinner and have been impressed by both the quality and the service. We had a lovely meal at Casanova for our anniversary. The Palazzina restaurant has a beautiful buffet for breakfast and lunch, with a tremendous number of dishes at both, as well as a separate dinner menu. There are also other options, including Bella Vista for casual fare right on the beach and Room Service. There are many activities, including golf,tennis and yoga, as well as beautiful beaches and several pools. The entertainment has been outstanding and we've also enjoyed the various bars, including both the Balloon and Martini bars. I enjoy walking the property, but there is also a shuttle available if you prefer a lift. Although this is our first trip here, it won't be our last!

Some Nice Parts, Some Awful Parts Too
360joshb,
Sat Mar 09 19:07:48 EST 2019
GROUNDS: there is no question that the resort itself is gorgeous and the location is beautiful and serene. The grounds are well manicured and have lots of character. Keep in mind that the resort is built on a cliffside and that there are quite a number of stairs. There is a beach dedicated for sunsets, and the coastline is perfect. The unique layout offers something for everyone whether you want quiet and relaxation, loud drinking at the pool bar, or fun and activities. A+ ROOM: we had a room in the G block which was surprisingly big. The room is stocked with a minibar and we were able to request champagne and beer without extra charge. Our porch was beautiful and one of my favorite hangouts of the whole trip. The bed was firm but comfortable. AC was a bit rough the first two nights where we slept warm, but we were able to get the room cool by running the AC all day. The bathroom though... the shower was pretty sketchy. It hasn't been upgraded in many, many years and is not meant for two. I've read other reviews that said this is a "flipflops on" shower and I would agree. The water pressure was pretty bad to boot. The resort is also right next to other properities. There was a late wedding blaring music all night right outside our room!! Overall a nice room, but the weak AC, gross shower, and noise means this doesn't even meet basic living quality. F FOOD: while Sans Souci has three restaurants we found the food to be just okay. The food is better than chain restaurants but will disappoint you if you are expectations are even moderate. There are lots of options and the range is from mediocre to excellent with an average of acceptable. Most of the food is served buffet style and the restaurants serve a small rotating menu. The one exception to the food quality was the Starlight Gala, one of two special food buffets. All of the food during this was excellent. Desserts and the smoothie bar were also very good. These don't make up for the poor core meals though. C DRINK: my wife and I drink well at home, and the drinks here didn't impress. Most drinks are all sugar and use bottom shelf liquors. Some specialty drinks do use standard liquors like Cherry Heering and Galliano. The drink menu is vast and impressive at something like 48 cocktails not including staples like Gin and Tonics. Bartenders do not measure ingredients and many juices seem to be made far in advance. Overall the cocktails are ok and good enough for most folks. The wine is very budget and all Frontera brand which runs ~5$ US a bottle. It was near undrinkable. There are premium bottles with a good selection for an extra charge but you cannot order premium wines by the glass. So overall not the best cocktails and very poor wine. D ENTERTAINMENT: we only stayed four nights so we didn't see everything there was to offer. The Bonfire and Ballads night featured a musician and a big fire and it was very nice. The Starlight Gala had a large buffet which was stunning, but it was followed by a singer and band that nobody seemed very interested in. Other nights had a band play. I'm a musician myself and was very impressed by the band's skill and quality. The one complaint I have is that we could hear the band from our room well past 11PM!! Totally unacceptable!! C ACTIVITIES: we paddleboarded, took a ride in the glass bottom boat, hiked Dunn's river, took a yoga class, played trivia, and went to the spa. There is a ton to do here and it was all great. While I originally wanted to come to an all-inclusive to relax and eat/drink well, the activities were an unexpected highlight. There is no shortage of activities you can show up to. A+ LOCATION: Sans Souci is pretty much a "stay on the resort" vacation but there is plenty to do nearby with a short shuttle. Nothing walkable but lots and lots of excursions. A SERVICE: on our first few days here it took me a bit to get over the cultural differences. Many Jamaicans are less bubbly than folks in America but they are still courteous and do a good job. Many staff members remembered our names and made us feel at home. The bartenders were all excellent and responsive. The dinner teams were a little short staffed but did a fine job considering. A FINAL THOUGHTS: overall my wife and I had a good time, but we didn't really get the vacation we were expecting. We wanted a quiet trip with great food and drink and lots of reading and relaxing. Instead the food and drink were subpar and the room and noise were unacceptable. The activities however were great and we found it easy to meet other couples. In spite of all of the things aiming to ruin our stay, the resort and view are spectacular and most afternoons were incredibly serene. The food, drink, room, and noise were all really big issues, and thus I don't recommend Couples Sans Souci

Magnificent Resort
Kathleen G, Sellersville, Pennsylvania
Sat Mar 09 06:46:59 EST 2019
This was our first time to this Couples resort. The weather was beautiful, the water warm, the hospitality was wonderful! The food delicious and room service was fast and a treat! The ocean water is clear however not deep. The water was up to my knees in most areas. But I enjoyed floating on a raft and take a good sunscreen as my SPF 30 was not enough for my Irish skin. The pool was refreshing but it was hotter there than at the ocean with a breeze.



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