Jamaica

Couples Sans Souci


Email | Share |
All Inclusive    

2018 Exceptional Values!
Extra Value: Dunn's River Falls tour, glass bottom boat reef cruise, shopping tour, catamaran cruise, scuba diving, and trip to Margaritaville.
Golf: Unlimited greens fees and transfers to Negril Hills Golf Club (cart and caddy are mandatory and extra).
Honeymoon: Bottle of sparkling wine and 25-minute couples massage (restrictions apply).

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property only uses environmentally friendly cleaning products and utilizes energy efficient air conditioners. Paper towel holders have also been replaced with electronic hand dryers.

When it comes to cuisine, 85% of the menu is prepared with products form local growers and farmers.

Nestled on the cliffs of Jamaica's emerald coast on 35 acres of oceanfront property, Couples Sans Souci in vibrant Ocho Rios, Jamaica, beckons you and your loved one to surrender mind, body, and soul. Stress melts away in the healing waters of the natural mineral springs. Feel a rush of exhilaration scaling Dunn's River waterfalls, or simply drift to sleep in a hammock by the sea. This 24-hour, all-inclusive resort offers the vacation experience you've been dreaming about.

The resort's design pays tribute to an understated colonial elegance. Each of the 150 suites at Couples Sans Souci offers unparalleled privacy and pristine views of the Caribbean Sea. Take in the ocean vistas with the one you love, and enjoy an outdoor meal from the sumptuous room service menu.

Private cabanas at cliff's edge provide the ideal setting for signature spa treatments, while the choice of resort activities knows no limits. Explore the coral reefs, play a round of golf, take a professional tennis lesson, or sail into the sunset. You can also explore the island on select tours, part of the all-inclusive package.

Enjoy four swimming pools and a gorgeous stretch of beach, including a section for au naturel sunbathing. Six bars, including a swim-up pool bar, serve unlimited premium-brand liquors and wines. A seaside, air-conditioned fitness center has state-of-the-art cardio equipment to keep you in shape while on holiday. There are many classes available, including aerobics, yoga, acquiesces, Pilates, and meditation. A host of non-motorized watersports ensure you make the most of the coastal location.

Four unique restaurants serve the finest international cuisine with a Caribbean twist. From elegant country club dining on the sweeping terrace of Casanova to casual meals at the Beach Grill, the dining options at Couples Sans Souci never fail to please. Authentic Jamaican specialties made with only the finest local ingredients and spices may be enjoyed alongside a worldly menu of international favorites. At the end of the night, saunter up to the polished wooden counter of the Balloon Bar and feel like you traveled back in time.

Find more information about Couples Resorts.

Learn more about Ocho Rios.
HOTEL LOCATION
This property is two miles east of Ocho Rios on Jamaica`s North Shore, 70 miles from Montego Bay Airport (approximately one and three-quarter hours by car).
Address:
OCHO RIOS


JM
Local Phone: 876-994-1209
Toll Free Phone: 1-800-COUPLES
Fax: 876-994-1544
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (3 1/2 miles)
Pools
Number of Pools: 4
Outdoor Pools: 4     
There are three freshwater pools (one of which is au naturel), one mineral water pooland one mineral water jacuzzi.
Golf: NEARBY
Holes: 0
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: Complimentary.
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Scuba: Complimentary
Snorkeling: Complimentary
Hobie Cats: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Bicycles: Complimentary
Other Sports: Voleyball, basketball
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Nestled in the heart of Ocho Rios, within walking distance of many of the great attractions that this bustling town has to offer, the Couples Sans Souci Resort is an oceanfront oasis of peace and tranquility. Tropical elegance awaits you at the luxurious Couples Sans Souci. Sans Souci emerges majestically from the cliffs of Jamaica's emerald mountains, with stone pathways tumbling past tropical greenery to a breathtaking Caribbean Sea. Beach: There are two private beaches. The main beach encompasses a total of 800 m, and the second au naturel beach features its own whirlpool, bar and grill. Check-in: 4:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 150
Year Opened: 1985 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
Couples only (18 and over). There are no handicapped facilities.
ROOM TYPES
1 BEDROOM OCEAN SUITE
Large master bedroom with separate living room and balcony with breathtaking ocean views. Complimentary personalized minibar, nightly turndown service, and king size bed.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
PENTHOUSE OCEAN VIEW
Spacious accommodations with a separate living room and a large private balcony with incredible views of the Caribbean Sea. Complimentary personalized minibar, nightly turndown service, and king size bed.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Jacuzzi
Minibar
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
1 BEDROOM BEACHFRONT SUITE
View of the Caribbean Sea from a private balcony or patio. Bathrooms and walk-in-shower. Separate living room. Complimentary personalized minibar, nightly turndown service, and king size bed.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
DELUXE OCEAN VERANDAH
Spacious masterbedroom with a large balcony overlooking the Caribbean Sea. Complimentary personalized minibar, nightly turndown service, and king size bed.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe

OTHER INFO
IPOD/MP3 Player
Room Service (6:00 am until 11:00 pm)
DINING
Couples Sans Souci features 1 meal plan options:
All Meals, Drinks & Tips-FULL-All
There are 4 Restaurants at Couples Sans Souci:
Bella Vista - A casual Jamaican restaurant located directly on the beach. No reservationsrequired. Dress is casual.
2 Snack Grills - The Main and Sunset grills are the perfect place to stop for a quick bite after a swim. Enjoy the daily Jamaican Jerk special, hamburgers and hot dogs. Open 12:30pm-5pm daily. Main grill reopens at night (after 11:00 pm)
Palazzina - A casual buffet restaurant open for breakfast and lunch. The evening la carte menu has an Italian theme. Both indoor and outdoor seating is available. Reservations are required for dinner. Dress is smart casual.
Ristorante Casanova - Classic gourmet Italian cuisine elegantly presented with European flair. Open for dinner nightly except Tuesday and Friday. Dress Code: Casual Elegance-no jeans, flip flops, shorts, t-shirts and open toe shoes.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daily scheduled activities program, nature walk, bingo, tea time
Nightly Activities & Entertainment:
Live nightly entertainment (cabaret, karaoke, themed gala parties, cultural shows, Caribbean Carnival BBQ, Grand Gala Buffet).
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
258 Recommend
258 past Apple Vacationers would recommend Couples Sans Souci to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4229reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Couples San Souci WAS AMAZING!!
ALAN N.
Mar 28 2018
We enjoyed our Jamaica experience through Couples San Souci so much that we cannot wait to return! We are planning to take a trip any time that we can afford it!
Customer Rating: 

GARY S.
Jan 31 2018
We loved San Souci and hope to return. Only thing for people to know there are lots of steps.
Customer Rating: 

Front Desk
PEGGY H.
Nov 30 2017
Just once I would like to check into Couples and get the room I booked. Every time the tell me my room, The Penthouse I booked 11 months earlier is not available and would I like to down grade for $100 in resort credit? No, i would not!!!!
Customer Rating: 

Couples Sans Souci was amazing
GLENN H.
Nov 03 2017
We enjoyed our stay so much that we want to come back here next year. The entire staff weather they were grounds crew, watersports, maids, etc always asked if everything was OK. The staff here go out of their way to make sure you are happy.
Customer Rating: 

Exquisite
JOHN H.
Jul 24 2017
We had an awesome 6 days & 5 nights. The cuisine was excellent throughout our stay no complaints and the staff was exceptional.
Customer Rating: 

Fantastic Resort, Incredible Resort
TYSON C.
Jun 26 2017
The resort is incredible. It is not overly large, and is built on several levels of on the hill beside the beach, so it feels rather small and private. The staff are very personable and friendly. They remember you (and your drinks). We loved this resort compared to much larger ones where you are just a number. This resort also has the highest percentage of repeat guests compared to the other Couples. It was around 48% of guests were repeat guests while we were there. That's incredible! We certainly hope to be a repeat guest. The only thing to consider is that it is a 2hr van ride from the airport (which has a Couple lounge area and free beer). They also ask you to tip the driver and the person loading your bags on the van. Otherwise everything else is included and you are NOT to tip the staff at the resort. No tipping pressure was very nice. The meals were fantastic, the best we've had. The water sports activities are all included. We snorkeled twice, kayaked, paddle boarded, and did the glass bottom boat. The only downside we really experienced is that the water sports staff that actually take you out (they are in blue water shirts) are not quite as friendly as the rest of the staff. They frequently are the only ones there to answer questions or help you reserve your spot, and they are vague with their responses, or act as if you are bothering them at times. Other times, there was a separate girl working the sports reservations booth which was helpful. But there were several times we almost missed our activity because they were vague and told us to wait, only to see another guy walk over to the boat without anyone saying anything to us and running to it before he left. They need a "waiting area" or better directions for what people should do that have never done the activities before.
Customer Rating: 

CHARLES K.
Jul 27 2016
Another amazing trip to Couples Sans Souci! We have celebrated a honeymoon, anniversary and a birthday there and can't wait to go back! It was glorious relaxing and having everything taken care of after working so hard back home in order to go on vacation! Cannot say enough to give it proper justice! Love everything about the resort! Thank you!!!
Customer Rating: 

Just the right size
ETHAN H.
Jun 23 2016
This resort was not too big or overcrowded but was still able to offer all of the desired amenities and activities.
Customer Rating: 

Intimate and Serene
ALEXIS B.
Jun 06 2016
The size of the resort was perfect for our honeymoon. Not too big. Not too small. The hotel staff was accommodating and friendly. The food was a fair, not great, not too awful. Options for included water sports and activities were a great way to expand our honeymoon experience. I highly recommend a couples massage in the Hide Away hut on the cliff over the ocean, an experience I will never forget.
Customer Rating: 

Couples San Souci
DANIEL B.
Apr 06 2016
Our resort was great. We are very please with the service and staff at the resort. The staff was very friendly and fun. The room was perfect and was very comfortable. The food was always fresh and meals were amazing. We are very pleased with couple San Souci Ocho Rios
Customer Rating: 

I upgraded to an ocean view penthouse what a disappointment no ocean view our room was located directly above the device driveway I heard backup alarms on trucks every morning stating at 5 an I heard staff talking loudly I smelt diesel fuel from the trucks I paid thousands extra and when I met other couples they had amazing full ocean view and didn't pay anything extra I also received an email from spoke the flight changed they were rude on the phone I had to pay extra airline fees u am very upset with Apple very upset
TAMMI W.
Mar 18 2016
Not satisfied
Customer Rating: 

TripAdvisor Traveller Reviews
5th all-inclusive / 1st in Jamaica
Michelle A, Apison, Tennessee
Thu Jul 19 13:48:27 EDT 2018
Couples San Souci does have some things that are positive, so I'll start with that: The people here are very warm and welcoming. Even though we tipped with every service, we were actually told by three that it was not necessary and they would not take any money. This was confusing at times, but was ok too. The grounds are breathtaking and well-maintained. We were first placed in A21, which was a second floor - not really beach front - as I had requested. However, with one trip to the guest services desk, they kindly switched us to B3, which is a phenomenal location. We have been to many all inclusive resorts and typically pay very good money for the best. This was the first resort where, if you are seated at the pool, beach, or any outdoor seating area, no one - NO ONE - ever came around to ask if we wanted bar service. I have read on here about how easy it is to go get your own drink, but honestly, I paid far less for a resort in the Dominican that was far newer with excellent service. Another con - the power would go out multiple times throughout the night which would cause the automatic closet lights to come on - thus waking us up. The last thing that rubbed is wrong - as we checked out this morning with Churchill, we asked about a "thank you" gift box that contained food, which we had been told of from another guest) and he said, "Oh, that is only for returning guests." I mean - seriously? It is 7am and we have been told to leave (breakfast in the restaurant does not open until 7:30) and you only give snacks to repeat guests? He did, upon seeing our reaction to that, call room service and get food brought to us as we waited on the shuttle. Yet, we had no water, and when we asked them for it, they had nothing to give us. So, they let us eat the room service delivered food and never gave us anything to drink. All in all - if you have never been to another all-inclusive, I can see how you would come back. However, if I'm paying 3k+ for 5 days, service should be a priority.

Anniversary Trip
Ellie W, Greenville, South Carolina
Wed Jul 18 15:29:59 EDT 2018
This was our second visit to CSS. We were there for seven nights. When we checked into our penthouse suite there was champagne and fruit in the room with a welcome home card! We loved all the breakfast and lunch options in the palazzina. We enjoyed the repeat dinner on Wednesday the food was amazing and it was nice to get to know some of the staff. All the water sports that are included are great! We went snorkeling and paddle boarding. We really liked the couples massage. It was worth every penny very relaxing. Everything about this resort is above average. They go above and beyond to make your trip special. We couldn't think of a better place to celebrate our anniversary. It was amazing! Looking forward to our next trip!

WELCOME HOME
Mark S,
Wed Jul 18 10:23:08 EDT 2018
We stayed at the adult only Sans Souci Resort in 2010 and had the most fantastic time ever. In the 8 years since we first visited the resort has tired a little, but the plan to conduct a thorough renovation is being widely talked about by the Management. To be truthful, it does need a refurb and I'm sure it will be back to the full glory when complete. What hasn't changed (except for just one person) is the total enthusiasm, love, and service. They are amazing! In particular, Damian, Fiscal, Trevardo, Kimberley and Havion to mention just a few who looked after us during our eating and drinking adventures. The scuba diving team: Leon (who was there in 2010), Marlon, Terrence , Amalachi and all the other guys were just superb. Fun above the water and totally professional and safe underneath it. Being a qualified diver my dives were included after a $50USD refresher fee which I needed. We were moved rooms after the first night as there was a problem with our air con. Diamond was brilliant (excuse the pun). She ensured all was sorted and all we had to do was collect the new key. The food is to die for! Healthy, plentiful and so tasty and varied. Drinks are real drinks and not just some poor substitute. We met some lovely guests mainly Americans and Canadians, which is just fine. There is an au natural beach, however we stayed in costume which suited us. The Gala nights and entertainments were awesome, but it's a shame more guests don't stop until the end. Transfer times to the airport is about two hours but the hotel arranges that so there's no stress (although the other road users provide enough excitement for everyone...nuff said)! We didn't go on any excursions this time as we did that before. From memory there is a bit of 'hard sell tactics' at some places for example Dunns River Falls but a firm 'No thank you' should suffice. All the World Cip games were shown as well at 0900 and 1300 which was great timings. With only one bad day weather wise it was great to return and although we'd like to explore new places in the world, we can honestly state Never Say Never. Thank you Sans Souci!

Anniversary Celebration!
Heather C, Peoria, Arizona
Tue Jul 17 13:34:23 EDT 2018
My husband and I escaped to this true paradise to celebrate our 15th Wedding Anniversary. It was our first all-inclusive experience and our first trip to Jamaica! We researched numerous venues before choosing Sans Souci and we are so glad we did! The staff was phenomenal, the grounds were immaculate, the food was tasty....the entire experience just blew us away! We stayed in the renovated block B on the 3rd floor. A beautifully spacious, quiet room with the coldest air conditioning! The bathroom was large, the mini bar stocked daily with our favorites and quite honestly, one of the most comfortable hotel beds I have ever slept in! We spent every single day at sunset beach, even in the rain! The breakfast buffet was our favorite meal! So many options! The excursions were easy to book. The long transfer from the airport was not bad at all and being at a more secluded resort definitely had it’s perks! The other guests we met were very kind, many of them repeat guests. We enjoyed just wandering around the resort. So many nooks and crannies to explore! We would not hesitate to stay here again! A truly relaxing, romantic, all-inclusive spectacular good time!

We LOVE this resort, their staff and the food!
debmccaffrey2018, Lawrence, Kansas
Tue Jul 17 00:55:42 EDT 2018
5 STARS!! Couples Sans Souci is paradise! We love their warm, friendly staff, the beautiful property and the delicious food. We have met several wonderful guests there, as well that are now friends for life!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe