St. Lucia (UVF)

Coconut Bay Resort & Spa


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Coconut Bay Beach Resort & Spa is the perfect destination for an all-inclusive getaway, with meals and domestic drinks covered by your vacation package. Tucked away on the island's southern shore, the resort is located less than 10 minutes from St. Lucia's Hewanorra International Airport. Guests will savor the cool, refreshing breezes and breathtaking beauty of St. Lucia, while also enjoying a wide range of amenities for families, singles, and couples.

With adult and family sections set aside, guests of every age have the opportunity to enjoy one mile of white sand, swaying palms, and soothing Atlantic breezes on St. Lucia's exotic south coast.

Harmony, the adults-only oasis, is tucked away on one side of the palm-fringed resort. Guests relax in peaceful rooms overlooking a palm-shaded pool area. A bar, chaises, hammocks, and cabana beds wait outside your room, and the oceanfront Kai Mer Spa is not to be missed. Quiet walks on the beach, massages by the ocean, and intimate daybeds allow for the ideal romantic island experience.

On the other side of the resort, Splash boasts one of the liveliest family playgrounds in the Caribbean. Guests of all ages indulge in the tropical stay of a lifetime. Intended to delight the young-at-heart, Splash features a large activity pool, lazy river, and exciting water slides. There's also a paintball facility for friendly competitions. With the fully supervised CocoLand Kidz Klub nearby, Splash is the perfect resort destination for any age.

With 250 rooms, nine restaurants, seven bars, five swimming pools, a full-service oceanfront spa, and the island's largest water park, this resort caters to families, couples, and honeymooners alike.

Learn more about St. Lucia.
HOTEL LOCATION
Convient to St Lucia's Hewanorra Internatinal Airport on the island's southern shore. The island's capital, Castries is 90 minutes away from the resort and is served by the George Charles inter-island regional airport.
Address:
VIEUX FORT, ST. LUCIA


LC
Local Phone: 758-456-9999
Fax: 758-456-9900
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Meeting Rooms
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 5
Outdoor Pools: 5     
There are 5 pools offered at the resort plus the waterpark.
Tennis
Number of Courts: 4
Outdoor Courts: 4
Pro Onsite
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Coconut Bay Resort & Spa has undergone renovations, the most recent was completed in 2017. This premium All-Inclusive resort features: 9 restaurants, 7 bars, 5 pools, complete fitness center, tennis & basketball courts, full service salon/oceanfront spa, a waterpark, supervised Kidz Klub, daily activities, nightly entertainement and more. Beach: Check-in: 3:00 p.m.
Check-out: 11:00 a.m.
Total Rooms: 254
Year Opened: 2004 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
Reservations are required in the a-la-carte restaurants and a dress code does apply in Silk, Calabash and The Greathouse.
ROOM TYPES
SPLASH PREMIUM OCEAN
Located on the third floor in the Splash wing of the hotel with vast views of the Atlantic Ocean and CocoLand water park. Rooms have one king bed and trundle twin beds or two queens with sofa. Views: Ocean and/or Water park.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
SPLASH DELUXE OCEANVIEW
Second, third and fourth floor of the family side of the hotel with views of the Atlantic Ocean. Bedding: 1 king bed and 1 sofa bed or 2 queen beds.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
HARMONY DELUXE GARDEN
Ground level on the adult side of the hotel with views of lush tropical landscaping and glimpses of ocean. Bedding: 2 queen beds.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
HARMONY CONCIERGE JUNIOR SUITE
Located on the fourth floor in the Harmony adults-only wing with expansive views of the Atlantic, the Maria Islands, pool area and/or gardens. These rooms also include the upgraded Concierge Amenities.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
2BEDROOM FAMILY DELUXE GARDEN
Adjoining rooms in the Splash Wing of the hotel with an internal connecting door, featuring views of lush tropical landscaping with glimpses of ocean and pool area. Rooms have one king or two queen beds.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
SPLASH CONCIERGE PREMIUM OCEAN
Located on the fourth floor in the Splash wing of the hotel with vast views of the Atlantic Ocean and CocoLand waterpark. Rooms have one king bed and trundle twin beds or two queens with sofa. These rooms also include the upgraded Concierge Amenities.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
HARMONY CONCIERG PREMIUM OCEAN
Rooms offer complete ocean views, tile flooring and separate sitting area with private balcony. The bathroom features a walk in shower. Location: 3rd Floor. These rooms also include the upgraded Concierge Amenities.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Iron
Television
Room Safe
Satellite
SPLASH DELUXE GARDEN VW
Ground level of the family side of the hotel with views of lush tropical landscaping and glimpses of ocean. Bedding: 2 queen beds. View: Garden or Partial Ocean.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
HARMONY DELUXE OCEAN VIEW
Located on the second floor in the Harmony adults-only wing with views of the Atlantic and the gardens. Bedding: 1 king bed or 2 queen beds.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
2BEDROOM FAMILY DELUXE OCEAN
Adjoining rooms in the Splash Wing of the hotel with an internal connecting door, featuring partial or full ocean views. Rooms have one king or two queen beds.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
2BEDROOM FAMILY PREMIUM OCEAN
Adjoining rooms in the Splash Wing of the hotel with an internal connecting door, featuring full views of the ocean. Rooms have one king or two queen beds.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
HARMONY JUNIOR SUITE OCEAN
Located on the 4th floor in the Harmony adults only wing with expansive views of the Atlantic, the Maria Islands, pool area and/or gardens. Bedding: 1 King bed.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
HARMONY PREMIUM OCEAN
Rooms offer complete ocean views, tile flooring and separate sitting area with private balcony. Location: 3rd Floor. No additional amenities (or concierge services) are offered with this category. Bedding: 1 king bed or 2 queen beds.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
DINING
Coconut Bay Resort & Spa features 1 meal plan options:
All Meals, Drinks & Tips
There are 9 Restaurants at Coconut Bay Resort & Spa:
Calabash - Caribbean restaurant, a-la-carte, non-smoking, air-conditioned. Offers dinner and a-la-carte breakfast (adults-only, Mon-Sat). Dress Code: Resort Evening Wear. Reservations are required.
The Greathouse - Gourmet, a-la-carte, non-smoking, adults-only. Serves dinner only. Dress Code: Resort Evening Wear. Reservations are required. Supplemental fee applies.
La Luna - Private dining by reservation only. Intimate oceanside dining for a romantic dinner for two or a private gathering for the entire family. Contact guest services for reservations. Supplemental fee applies.
Silk - Asian restaurant, a-la-carte, non-smoking, air-conditioned. Serves dinner (only). Modern Asian cuisine is served at Silk where red dcor, superb service and fresh ingredients set the mood. Dress Code: Resort Evening Wear. Reservations are required.
Terrace Grill - Casual eatery, non-smoking. Serves lunch and snacks, also has a late night menu. Offers favorites such as burgers, made-to-order pizza, chicken wings, sandwiches, fries, wraps and more! Dress code: None required (come as you are).
Jerk Tree House - Casual eatery, non-smoking. Serves lunch and snacks. The Jerk Treehouse takes diners to new heights with elevated views and a fun, flavorful menu in a casual outdoor setting. Dress code: None required (come as you are).
Coconut Walk Marketplace - International cuisine, non-smoking. Coconut Walk provides multiple stations, several of which are chef-attended, granting guests extensive menu options for breakfast, lunch and dinner. Dress Code: Resort Casual Wear.
Capri - Italian restaurant, a-la-carte, non-smoking. Serves dinner only. Capri greets diners with a light breeze in a casual indoor/outdoor setting. Dress Code: Resort Casual Wear. Reservations are required.
Veranda - Caribbean, seafood, a-la-carte, non-smoking, adults-only. Serves dinner only. Al fresco dining for adults-only, the Veranda is the perfect choice for a romantic interlude. Dress Code: Resort Evening Wear. Reservations are required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Basketball and volleyball.
Nightly Activities & Entertainment:
Theme nights and weekly cocktail party hosted by managers and staff.
CHILDREN'S PROGRAMS
Daily supervised activities. Cocoland Kidz Klub: 3-9 years old. Cocoland Adventures: 10-15 years old. Teen Lounge: 12-19 years old. Parents sign out local cell phone when leaving child at Cocoland Kidz Klub.
Applicable Ages: 3-19
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Children's Pool
Children's water feature

TripAdvisor Web Reviews
Based on 6568reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Misleading information from Apple Vacations
RONALD S.
Jun 30 2018
The invoices that we received from Apple Vacations indicated that each family would receive a $500 "resort credit". When we arrived we found out that the "resort credit" was actually a coupon book for discounts. To receive any of the resort credit you needed to spend money on various activities and then you would get a discount. This is not only misleading, in my opinion, it is fraud.
Customer Rating: 

LIES
RONALD S.
Jun 26 2018
Apple promised a $500 resort credit for each room of our group reservation. This was an out and Apple promised us a $500 resort credit per room of our family vacation. We had a group of 15 people and several rooms. This was an out and out lie. The resort knew nothing of this and refused to to grant any such credit.This lie caused a great deal of stress for us and was a terrible start to our vacation.
Customer Rating: 

Resort $500 credit information False
KARL B.
Jun 08 2018
Per Apple invoice credit was to be issued on arrival. Credit turned out to be a coupon book. Reception assistant did not explain how it worked. Ended up with a $487 bill to pay. No credit applied. RIP OFF!!
Customer Rating: 

Great vacation!
DAVID M.
Feb 28 2018
Hubby and I have been to many, many different islands. St.Lucia is beautiful. The hotel was great and the split sides for adults and family was great for us as we are older but could still enjoy the young ones when we wanted to. It think it would be really great for our whole family. The food was either very good or just ok. With 4 restaurants that need reservations we were not able to get any which was a bit disappointing. We don't drink and I drink iced tea which I was only able to get in the main restaurant--no bars had it. On arrival we had to ask for our luggage to be taken up which they did no problem. Our Apple rep was really nice but we did not get good info for our tours. Times we off. In booking I wish I would have know the resort was on the Atlantic side as we love to snorkel right off the beach and couldn't because of the waves and trade winds--some days there was no beach at all which is not anyones fault I just wish we would have had the info to make the right choice for us. The staff was disappointing as I love to interact with the locals and I would say we had mostly polite, not rude but not engaging staff. Then again a lesser percent were fantastic. All in all we had a wonderful time.
Customer Rating: 

Coconut Bay Resort
RANDY C.
Dec 14 2016
One of the best resorts we have stayed at so far.
Customer Rating: 

Overall Fantastic
DEREK D.
Sep 04 2013
The Coconut Bay Resort and Spa is probably the best thing about St. Lucia. There were many things to see and do but we stayed at the resort to enjoy the hospitality and overall fun of the staff and amenities provided. It was a great hotel and many times we wish it could last much longer.
Customer Rating: 

Coconut Bay rooms
RAYMOND P.
Apr 19 2012
The only negative I have to say about the hotel is that I wish they had cotton blankets between the top sheet and the comforter so we could have taken the comforter off (hotel comforters always gross me out) and still had some bit of a warmer layer. I guess the beds could have been a tad less firm, too.
Customer Rating: 

KEVIN S.
Dec 14 2011
Our hotel room averaged 76 degree F, asked to have a new room after day of repairs made no difference, they changed us no problem. Hotel was a good 3.5 star hotel, if this fits your budget then I would recommend it. If you expect more then you will have to pay for it at a 5 star hotel. Not much evening or bar fun. Staff was great!!! As usuall at all inclusives, they will say there dinner resv are booked up & the room will be 1/3 full if that, i suppose they do this to save money & have you eat buffet or beach food.
Customer Rating: 

TripAdvisor Traveller Reviews
Amazing Staff!!
Jason Y,
Tue Aug 14 11:01:20 EDT 2018
The biggest takeaway from our recent vacation at Coconut Bay was how amazing the staff is. From Alden, who handled all of our needs as our concierge and Giselle, who took care of everything related to our room, to the bar staff and the French Toast expert in the mornings, we were blown away by how attentive and caring they were from the moment that we arrived. Coconut Bay provides one of the best welcomes we have ever experienced. We were welcomed by name as we got off of our shuttle and were warmly welcomed with drinks and by Alden, our concierge. The check-in was quick and seamless and our check-out was equally as seamless. We were also blown away by the drinks at this resort. The bartenders can make anything and they make it extremely well! The Jerk Tree house and pizza at night were "hits" for us and that along with the lazy river and water slides (who doesn't love a good water slide??) made for a fulfilling day. We were also impressed with all of the activities that occur each day by the entertainment staff, especially for kids. This is a great place to go to if you have a family. They even have a cotton candy machine at the buffet during lunch! Some things that could be improved were the dated beach chairs and the lack of umbrellas (some of which were broken). While my wife is impervious to the sun, I tend to burn and it was difficult securing a nice spot on the pool that had the option of shade throughout the day. Bottled water is also pretty difficult to secure if you have an aversion to the filtered water on site. The rooms also do not come with a snack bar. One snack was given to us with our concierge service each day, but you're not given any option with what you'll get each day. Since there is no room service at this resort, the lack of an in-room snack bar was more noticeable. I didn't want to feel forced to buy something at the store on-site. Interestingly the Veranda (outdoor) and Calabash (indoor) restaurants have virtually (or maybe exactly) the same dinner menu; just something to keep in mind in case you book separate reservations. The Wi-Fi is pretty spotty as well. Hopefully that can be addressed in a future upgrade. There are three different Wi-Fi connections throughout the resort and it would be a struggle to stay connected. The first day i couldn't connect at all, but by the second day we had a slow but stable connection on my phone. Overall, I think the staff, entertainment, drinks and the Jerk Tree house made up for the negatives. We had a great time!

Awesome
Alana F,
Tue Aug 14 01:36:30 EDT 2018
The place is amazing! The pools were a whole lot of fun . The slides were wickedly cool and the breakfast,lunch and dinner were the bomb. The cocoland kids club was fun , they even give you a shirt ,a book little book about st.lucia ,a water bottle and a bag with cocoland on it once you sign in. I hope to visit again soon because I’m so happy that my dreams finally came true

Amazing Handicapped Accessibility in a Terrific Resort with an Amazing Staff
Leslie H, Brooklyn, New York
Mon Aug 13 16:07:25 EDT 2018
I second my sister's "We Have Found A New Home" review. I could not say it better. I absolutely love the staff (whom my sister mentioned by name) and the resort! I am more thankful than I can say for the total accessibility of the property and the disability awareness of the personnel!!! The food and the nightly entertainment were also great! I, and the rest of the family, can not wait to get back to Coconut Bay in St. Lucia!

Head to this latitude to alter your attitude!
nesbittbryan, San Antonio, Texas
Mon Aug 13 09:41:00 EDT 2018
Absolutely wonderful resort. Traveled 8/1 to 8/8. A 5 Minute ride from airport put a drink in my hand and worries were swept away. Check in was too easy, and our first 3 nights were on the adult side for some great alone time for our 20 year anniversary. Kids flew down a few days later and switched over to the family side. Rooms were always kept clean and the staff was great. Food...If you ever go hungry here, it is your own fault. Buffett and specialty dining areas are great. Bars...If you ever go thirsty here, it is your own fault. Staff...Wonderful. Several stand outs: Pool guy; Eldridge (always a smile and a joke) still can't figure out why he likes to go to the barber though...Bar staff Jessica (great attitude, very engaging) Too many others to list. Thanks to all for a great vacation. There are so many reviews about the sea weed/saragosa (sp?) grass being an impediment to fun...If you can't overlook this, then you might be the problem...not to mention that there is a shuttle to a different beach. Excursions...We booked the Soufree experience through the resort and our driver (AL) was great. Spent the day in a volcano, waterfall, and snorkeling...what more could one ask for?

We have found a new home
Caroline F,
Sun Aug 12 20:06:27 EDT 2018
Everything about Coconut Bay is amazing! My Family and I take a vacation once a year, which I plan. Our trip includes my sister, my 17yr old niece as well as my husband and our 2 daughters 15 and 19. While I was planning this trip I was very careful and a bit nervous after having had a disastrous experience last summer in the Dominican Republic. Upon our check in (we had one tiny glitch), I had booked the trip through the Miami office and had asked for a handicapped accessible room because my sister has CP and needs a shower that is a totally accessible meaning no lip or step at all. Emely who was checking us in handled the situation beautifully! She was patient and quickly resolved the issue. She is amazing!! I called the hotel directly about a week before our arrival because I had some questions. I was fortunate enough to get Kadisha on the line who not only answered all my questions, but also took the time with me to book our dinner reservations. She sought me out to welcome us as well. She is incredible! The food was excellent, we went from one great meal to the next, and the buffet had plenty to choose from. The waitstaff- Brad, Petula, Aurea, Meliser, Dominique,and Daniel just to name a few were great! None of us drink however, the virgin frozen drinks were delicious, and the bartenders terrific. We were on the 4th floor of the family side of the resort- our room was great, the bed was comfortable. Our room was immaculate- being seen too at least twice a day by our housekeeper Stephanie who was attentive, very sweet and made towel animals for us which made me very happy. The Entertainment Staff was fantastic-- Gilliane,Sam, Kirby and Jamal we will miss dancing with you doing karoke, water aerobics, and everything else you guys do so well!! We have already booked our trip for next summer for 2 full weeks instead of 11 days, Shawna and Tasha who helped us with our reservation are both dolls! Additionally, we are looking into spending 7 days around the New Year at Coconut Bay! Christopher and Zachary thanks for spending time with us. We feel like we have found a new home!! Callie, John, Caila and Cammi French



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