St. Lucia (UVF)

Coconut Bay Resort & Spa


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Coconut Bay Beach Resort & Spa is the perfect destination for an all-inclusive getaway, with meals and domestic drinks covered by your vacation package. Tucked away on the island's southern shore, the resort is located less than 10 minutes from St. Lucia's Hewanorra International Airport. Guests will savor the cool, refreshing breezes and breathtaking beauty of St. Lucia, while also enjoying a wide range of amenities for families, singles, and couples.

With adult and family sections set aside, guests of every age have the opportunity to enjoy one mile of white sand, swaying palms, and soothing Atlantic breezes on St. Lucia's exotic south coast.

Harmony, the adults-only oasis, is tucked away on one side of the palm-fringed resort. Guests relax in peaceful rooms overlooking a palm-shaded pool area. A bar, chaises, hammocks, and cabana beds wait outside your room, and the oceanfront Kai Mer Spa is not to be missed. Quiet walks on the beach, massages by the ocean, and intimate daybeds allow for the ideal romantic island experience.

On the other side of the resort, Splash boasts one of the liveliest family playgrounds in the Caribbean. Guests of all ages indulge in the tropical stay of a lifetime. Intended to delight the young-at-heart, Splash features a large activity pool, lazy river, and exciting water slides. There's also a paintball facility for friendly competitions. With the fully supervised CocoLand Kidz Klub nearby, Splash is the perfect resort destination for any age.

With 250 rooms, nine restaurants, seven bars, five swimming pools, a full-service oceanfront spa, and the island's largest water park, this resort caters to families, couples, and honeymooners alike.

Learn more about St. Lucia.
HOTEL LOCATION
Convient to St Lucia's Hewanorra Internatinal Airport on the island's southern shore. The island's capital, Castries is 90 minutes away from the resort and is served by the George Charles inter-island regional airport.
Address:
VIEUX FORT, ST. LUCIA


LC
Local Phone: 758-456-9999
Fax: 758-456-9900
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Meeting Rooms
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 5
Outdoor Pools: 5     
There are 5 pools offered at the resort plus the waterpark.
Tennis
Number of Courts: 4
Outdoor Courts: 4
Pro Onsite
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Coconut Bay Resort & Spa has undergone renovations, the most recent was completed in 2017. This premium All-Inclusive resort features: 9 restaurants, 7 bars, 5 pools, complete fitness center, tennis & basketball courts, full service salon/oceanfront spa, a waterpark, supervised Kidz Klub, daily activities, nightly entertainement and more. Beach: Check-in: 3:00 p.m.
Check-out: 11:00 a.m.
Total Rooms: 254
Year Opened: 2004 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
Reservations are required in the a-la-carte restaurants and a dress code does apply in Silk, Calabash and The Greathouse.
ROOM TYPES
HARMONY DELUXE GARDEN
Ground level on the adult side of the hotel with views of lush tropical landscaping and glimpses of ocean. Bedding: 2 queen beds.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
HARMONY CONCIERGE JUNIOR SUITE
Located on the fourth floor in the Harmony adults-only wing with expansive views of the Atlantic, the Maria Islands, pool area and/or gardens. These rooms also include the upgraded Concierge Amenities.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
2BEDROOM FAMILY DELUXE GARDEN
Adjoining rooms in the Splash Wing of the hotel with an internal connecting door, featuring views of lush tropical landscaping with glimpses of ocean and pool area. Rooms have one king or two queen beds.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
SPLASH CONCIERGE PREMIUM OCEAN
Located on the fourth floor in the Splash wing of the hotel with vast views of the Atlantic Ocean and CocoLand waterpark. Rooms have one king bed and trundle twin beds or two queens with sofa. These rooms also include the upgraded Concierge Amenities.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
HARMONY CONCIERG PREMIUM OCEAN
Rooms offer complete ocean views, tile flooring and separate sitting area with private balcony. The bathroom features a walk in shower. Location: 3rd Floor. These rooms also include the upgraded Concierge Amenities.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Iron
Television
Room Safe
Satellite
SPLASH DELUXE GARDEN VW
Ground level of the family side of the hotel with views of lush tropical landscaping and glimpses of ocean. Bedding: 2 queen beds. View: Garden or Partial Ocean.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
HARMONY DELUXE OCEAN VIEW
Located on the second floor in the Harmony adults-only wing with views of the Atlantic and the gardens. Bedding: 1 king bed or 2 queen beds.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
2BEDROOM FAMILY DELUXE OCEAN
Adjoining rooms in the Splash Wing of the hotel with an internal connecting door, featuring partial or full ocean views. Rooms have one king or two queen beds.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
2BEDROOM FAMILY PREMIUM OCEAN
Adjoining rooms in the Splash Wing of the hotel with an internal connecting door, featuring full views of the ocean. Rooms have one king or two queen beds.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
HARMONY JUNIOR SUITE OCEAN
Located on the 4th floor in the Harmony adults only wing with expansive views of the Atlantic, the Maria Islands, pool area and/or gardens. Bedding: 1 King bed.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
HARMONY PREMIUM OCEAN
Rooms offer complete ocean views, tile flooring and separate sitting area with private balcony. Location: 3rd Floor. No additional amenities (or concierge services) are offered with this category. Bedding: 1 king bed or 2 queen beds.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
SPLASH PREMIUM OCEAN
Located on the third floor in the Splash wing of the hotel with vast views of the Atlantic Ocean and CocoLand water park. Rooms have one king bed and trundle twin beds or two queens with sofa. Views: Ocean and/or Water park.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
SPLASH DELUXE OCEANVIEW
Second, third and fourth floor of the family side of the hotel with views of the Atlantic Ocean. Bedding: 1 king bed and 1 sofa bed or 2 queen beds.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
DINING
Coconut Bay Resort & Spa features 1 meal plan options:
All Meals, Drinks & Tips
There are 9 Restaurants at Coconut Bay Resort & Spa:
The Greathouse - Gourmet, a-la-carte, non-smoking, adults-only. Serves dinner only. Dress Code: Resort Evening Wear. Reservations are required. Supplemental fee applies.
La Luna - Private dining by reservation only. Intimate oceanside dining for a romantic dinner for two or a private gathering for the entire family. Contact guest services for reservations. Supplemental fee applies.
Silk - Asian restaurant, a-la-carte, non-smoking, air-conditioned. Serves dinner (only). Modern Asian cuisine is served at Silk where red décor, superb service and fresh ingredients set the mood. Dress Code: Resort Evening Wear. Reservations are required.
Terrace Grill - Casual eatery, non-smoking. Serves lunch and snacks, also has a late night menu. Offers favorites such as burgers, made-to-order pizza, chicken wings, sandwiches, fries, wraps and more! Dress code: None required (come as you are).
Jerk Tree House - Casual eatery, non-smoking. Serves lunch and snacks. The Jerk Treehouse takes diners to new heights with elevated views and a fun, flavorful menu in a casual outdoor setting. Dress code: None required (come as you are).
Coconut Walk Marketplace - International cuisine, non-smoking. Coconut Walk provides multiple stations, several of which are chef-attended, granting guests extensive menu options for breakfast, lunch and dinner. Dress Code: Resort Casual Wear.
Capri - Italian restaurant, a-la-carte, non-smoking. Serves dinner only. Capri greets diners with a light breeze in a casual indoor/outdoor setting. Dress Code: Resort Casual Wear. Reservations are required.
Veranda - Caribbean, seafood, a-la-carte, non-smoking, adults-only. Serves dinner only. Al fresco dining for adults-only, the Veranda is the perfect choice for a romantic interlude. Dress Code: Resort Evening Wear. Reservations are required.
Calabash - Caribbean restaurant, a-la-carte, non-smoking, air-conditioned. Offers dinner and a-la-carte breakfast (adults-only, Mon-Sat). Dress Code: Resort Evening Wear. Reservations are required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Basketball and volleyball.
Nightly Activities & Entertainment:
Theme nights and weekly cocktail party hosted by managers and staff.
CHILDREN'S PROGRAMS
Daily supervised activities. Cocoland Kidz Klub: 3-9 years old. Cocoland Adventures: 10-15 years old. Teen Lounge: 12-19 years old. Parents sign out local cell phone when leaving child at Cocoland Kidz Klub.
Applicable Ages: 3-19
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Children's Pool
Children's water feature

TripAdvisor Web Reviews
Based on 6126reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Coconut Bay Resort
RANDY C.
Dec 14 2016
One of the best resorts we have stayed at so far.
Customer Rating: 

Overall Fantastic
DEREK D.
Sep 04 2013
The Coconut Bay Resort and Spa is probably the best thing about St. Lucia. There were many things to see and do but we stayed at the resort to enjoy the hospitality and overall fun of the staff and amenities provided. It was a great hotel and many times we wish it could last much longer.
Customer Rating: 

Coconut Bay rooms
RAYMOND P.
Apr 19 2012
The only negative I have to say about the hotel is that I wish they had cotton blankets between the top sheet and the comforter so we could have taken the comforter off (hotel comforters always gross me out) and still had some bit of a warmer layer. I guess the beds could have been a tad less firm, too.
Customer Rating: 

KEVIN S.
Dec 14 2011
Our hotel room averaged 76 degree F, asked to have a new room after day of repairs made no difference, they changed us no problem. Hotel was a good 3.5 star hotel, if this fits your budget then I would recommend it. If you expect more then you will have to pay for it at a 5 star hotel. Not much evening or bar fun. Staff was great!!! As usuall at all inclusives, they will say there dinner resv are booked up & the room will be 1/3 full if that, i suppose they do this to save money & have you eat buffet or beach food.
Customer Rating: 

TripAdvisor Traveller Reviews
Amazing kids club staff
Imansaddik,
Mon Dec 11 03:52:52 EST 2017
We stayed at the Coconut Bay Resort and Spa November 9-16. The resort itself needs some maintenance, however, the staff there is amazing. Very friendly and always willing to go above and beyond. We chose this resort because we had a 6 month old at the time and they offered the kids club for infants and older children. The staff there was beyond amazing. They knew how to deal with a fussy baby, they were extremely patient and I absolutely loved the option to carry around a cellphone (that they make available to you) for the duration my child was with them. This was great as it allowed my infant to nap while we went to the pool. I wish they had more dining options. Another buffet would have been great. Calabash was our favorite a-la-carte dining option. I would recommend this place for anyone who has children and would like something conveniently close to the airport!

Greatest resort in St. Lucia
Melissa S,
Sun Dec 10 14:27:48 EST 2017
Coconut Bay Beach Resort and Spa was the best resort my family has ever had the opportunity to visit and stay. I picked this resort because most reviews showed that the resort was great for families and that the staff was amazing. This was an understatement. From the time you arrive at the resort til you reluctantly leave at the end of your stay you will never forget this resort and staff or at least my family won’t. The people who entertained my family Gilly, Sam, Kirby, Larry, Lovell, Diana and many more will forever hold a place in mine and my children’s lives. They will also be the reason my family returns to this resort for many years with hopefully many more of our family and friends. This is only a small list of some of the most amazing events put on by staff; live bands, performers singing every night for guests in the lobby Caribbean night, the shuttled beach party, dance lessons, bingo, beach and water volleyball, yoga, nature walks, line dancing, movie on the beach, hay rides, casino night, Peter Johns Lounge club, La Luna and diner under the stars. To the front desk staff and managers who helped point me in the right direction when I needed help with currency and excursions. My advice is book any excursions through the resort NOT your reps because the resort is cheaper, has more options (ask about the pirate ship or rum distillery) and can offer affordable private drivers (ask for Michele he is great). So we stayed on the splash side because my kids were with us. The rooms were bright and clean. Beds extremely comfortable and ask for an extra blanket because the air conditioning is amazing when it is plus 37. Now for all you people wondering about the all inclusive part that is alcohol this resort does NOT cheap out. They had high End top shelf liquor and beer. The bartenders who were my husbands favourites were big ted and princess. They were quick and efficient with amazing memories about how my husband likes his rum. The food was fantastic from both the pizza joint, buffet and restaurants. So much variety for food that it’s hard to decide what night you want to miss certain themes. My advice is don’t miss the pasta or seafood nights. The pools, swim up bar, lazy river, hottub and water slides were relaxing, fun and enjoyable everyday for both my husband and myself as well as our kids/teenagers. The miles and miles of beach front that this resort is on can take up to an hour to walk from end to end. My husband and I enjoyed evening romantic walks on the beach every night we were there. Even though we were on the Atlantic side I found it breath taking and enjoyable to swim and kit surf. There were parts of the beach that had the turtle/sewed that washed up but the resort staff were constantly cleaning it and removing it that I barely noticed it. The only reason I did notice it was because I read reviews before my trip where people complained about it. I promise you will barely notice it unless your on the beach at 6 am before the staff starts their 16 hours of cleanup. One of the best perks is that this resort is 2 minutes away from the airport. Many people who were at other resorts on the island had to travel an hour or more to get to their destinations. After a 6 hour or more flight it was nice to have a drink and checked in within 10 minutes of landing. I could go on and on about how great this resort was but the one thing I want to say is that the staff at coconut bay will make your vacation one you will never forget. I’m sure I’m forgetting many other great things about coconut bay but one thing I know is that you can’t make a better resort choice in St. Lucia then Coconut Bay. Again a special thank you to Gilly and Sam from both my girls and a big thank you to the entire staff and management from my husband and myself! The Stewart Family

Coconut Bay Service
cflask2017, Vacaville, California
Sun Dec 10 06:32:56 EST 2017
I will start by saying our experience was a bit of a mix. The staff at Coconut Bay ranged from very friendly, to indifferent. Generally the concierge staff were friendly and helpful. However, we routinely ran into staff that really didn’t seem to care about our request. We started our concierge stay at the airport in Vieux Fort and we had to search for the hotel staff as we avoided the common taxi drivers and folks looking to carry our luggage. We had hoped to take a few excursions and the woman responsible for that met us at the airport and said she would go over options the following day at 10 am in the lounge. When we entered the lounge at 9:55 am, there were multiple groups but our contact was no where to be seen. At 10:15 am we called the phone number we were given to learn she was on her way. There were about 15 other guests waiting for her so we gave up and made our way to the pool. I had asked for an extension cord and never heard back. I checked in with the concierge who let me know they were all checked out. I checked back in with him a few days later and he did indeed find me what I needed. His name was Alden and he was very communicative. At one point, when we were too late for the general breakfast hours (10 am) we asked another concierge if there were other restaurants open, he wasn’t sure and directed us elsewhere. We did get the answer we needed, but you would expect anyone working in the concierge office to have full awareness to guest accommodations. On our last day, we went to the general lunch area at 11 am (we had missed the breakfast hours again because of a spa appointment) but the after hours breakfast place was not open this day. Instead we headed to the lunch counter and ordered lunch. After 20 minutes half the order came. After 30 minutes we asked the wait staff where our other order was and she stated she would bring it. After 45 minutes we approached her again to find out the place was out of rolls for the sandwiches. The waitstaff seemed nonplussed with our inquiry. After an hour we checked again to learn no bread was in bound and we asked if we could change the order. She took the order change and 15 minutes later it arrived. Just not great service. The pools were ok however one of the Hot tubs was only intermittently hot. When we asked about it we were told they only heated it in overcast conditions, very strange. There was no signage to this effect. The room was good, however the coaxial cable on the flatscreen tv was missing its cap and the bare wire had been inserted into the cable junction on the TV. All in all it was a pleasant start, but definitely significant areas of opportunism compared to other all-inclusive resorts we have stayed at in the Caribbean.

Super Friendly staff, nice resort
yankhunt, Northern NJ
Sat Dec 09 13:43:25 EST 2017
FRIENDLY, FRIENDLY, FRIENDLY I am not sure I can emphasize how friendly and responsive the entire staff at this resort are. Whether it is asking you how you enjoyed your meal as they cleared the dishes throughout a meal, or making iced tea just for you at the end of dinner when the dispenser had run out. From the moment we met our concierge, Alden, to the last handshake with him as he helped load our luggage into the van, you are greeted with a hello and smile from everyone. Having completed the online registration form, our check in process was quick. Alden gave us some basic information and then escorted us, along with our luggage, to our room (#413). There was a bottle of champagne and a plate of fruit waiting for us in the room. We requested a bottle of red wine and some additional beer for our refrig which were delivered before dinner. (We had expected to spend more time in the room due to a poor weather forecast for the entire week we were there. Luckily, the weather forecast was totally wrong!) Each day we received a plate with a different treat delivered to our room about 5PM. These are part of the benefits of being Concierge level guest. We also had in room Wi-Fi which worked fine with the exception of an occasional over subscribed restriction. (usually cleared in a matter of minutes) We also had reasonable Wi-Fi at the splash pool and anywhere within the main building. The room was very clean and must have been updated fairly recently. The bathroom could have used a bit more care, but it didn’t seem unacceptable. The air conditioner worked very well and kept the room comfortable and fresh smelling. The entrance faced away from the ocean and the balcony faced the ocean (somewhat hidden by the palm trees), the lazy river and the outdoor entertainment stage. Initially we were concerned about the location but were assured by Alden that the entertainment would be over by 9:30. And it was! There is an elevator that works going up, but the call button on the 4th floor seemed to be broken. You could not get the elevator even if it was on that floor. It was a short walk down to the 3rd floor so we just walked the few steps to grab it from there. The room included a refrigerator and coffee maker. It would be nice to have a channel listing for the TV. The ice machine is on the 1st floor but always had ice available. Another plus is that if it is raining, you can get from your room to the main lobby and restaurants without the need for an umbrella. Another concern mentioned by other reviewers was the resorts location so close to the airport, less than 5 minutes away. It was the rare day that I heard more than one plane take off and never heard one landing. I believe the last plane out is about 8 PM. The buffet was above average. We ate breakfast there every day. They offer a very varied selection of choices to include an omelet and a waffle station and very fresh baked bread items. We ate two dinners there, our first night and the Hoedown, which was moved inside due to weather. Both meals were good. Lunch was obtained at the grill each day. There we had a choice of several different sandwiches, hamburgers etc. and fresh made pizza with a large selection of toppings. They also offered fresh made nachos. Unlike many places the French fries were always well cooked. We had our other dinners at the 3 specialty restaurants. Of the 3, I would avoid Capri (Italian). We had a 7 PM reservation, were seated at 6:51 and at 8:20 we still had not received our entre. (2 dishes of pasta bolognaise, and a lasagna bolognaise). The private dinner for 2 (La Luna) is serviced by the same kitchen and it seemed that they were fulfilling their meals while we waited. While Marz, our waiter, assured us that our meals were being plated and apologized for the delay, it was more than 15 minutes before our dishes were brought. That being said, the appetizers, antipasto bar, garlic/buttered rolls, and sangria (though only one small glass was offered) were very good. The actual meal was less than what I expected. Silk and Calabash were just the opposite. The only issue I can object to at either was that in the wanton soup you only get one wanton that was about the size of small tortellini. My daughter likes the wantons more than the broth. We recommend the spicy tuna sushi, vegetable rolls, coconut chicken kabobs and the teriyaki beef at Silk and the beef tenderloin or the lamb chops at Calabash. The tenderloin cut like butter and was cooked perfectly. There is also a coffee stand in the main lobby with hot coffee/tea available 24/7. It was nice to grab a cup before the buffet restaurant opened in the morning while I sat by the pool. We spent nearly our entire days at the Splash pool. There were plenty of loungers and a number of umbrellas. The lounges are nice and even after a rain, they dried out quickly. There is also a thatched roof hut type structure right at pool side for those who don’t want to be out in the sun. We were fortunate that the entire week we had strong winds blowing off the ocean that kept you comfortably cool while in the sun. Because of the rough seas from this wind we didn’t venture to the beach. Lazy river is nice and the two water slides are fast and fun. Towel availability is a bit of an issue as you are restricted to 4 at any one time and they keep track of how many you have. Not sure why, but you can exchange them as often as you want. The pool had a swim up bar but there was also a bar in the building that enclosed the pool bar and the Grill restaurant so no need to wait in line. The activity team tried to persuade participation in a variety of activities both land and water based. Pool exercises in the morning, bingo later in the day with beach and pool volley ball, water polo, corn hole and basketball competitions thrown in as well. There are also tennis courts and they will provide rackets and balls. There are two pool tables with cues that have good tips on them along with a ping-pong table. Overall, this was a nice resort, reasonably priced with a wonderful staff.

Great for kids
Crystal G, Oakville, Canada
Sat Dec 09 10:03:51 EST 2017
We took our 2 and 6 year old children to coconut bay Nov 10-17. Our initial impression was a bit disappointing, the rooms and landscaping, walkways, pools don't have the wow factor. They are adequate but could definitely use a bit of updating/maintenance. That being said, if you can get past that (which we did) it's a great resort, with great staff. The food was above average quality for an all inclusive - not exceptional but better than good. We enjoyed our experience at the a-la-cartes (Calabash served an amazing tenderloin) and the buffet had a small but good selection. I would suggest some more kid friendly items on the kids menus at the a-la-cartes (chicken fingers and fries instead of just smaller portions of items consistent with the themes) but hey, if they don't like it there is always the buffet. They could definitely work on the bar menu, training and consistency with drinks (I love mojitos but didn't love a single one I had). Service was good though ;). Kiddies loved the waterslides and the main pool is set up well for little ones. The resort is a great size if you have to tote around little kids. The decorated our room for our six year old's birthday and brought cake for her birthday and out anniversary. We went with the concierge level and would definitely recommend for the extra money. We heard of other families having difficulties with dinner reservations. Also, TRY THE THEME NIGHTS!! We attended two theme night dinners by the pool. Food and entertainment were great. If you are thinking about it and don't need marble everything, book it!



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