St. Lucia (UVF)

Coconut Bay Resort & Spa


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Coconut Bay Beach Resort & Spa is the perfect destination for an all-inclusive getaway, with meals and domestic drinks covered by your vacation package. Tucked away on the island's southern shore, the resort is located less than 10 minutes from St. Lucia's Hewanorra International Airport. Guests will savor the cool, refreshing breezes and breathtaking beauty of St. Lucia, while also enjoying a wide range of amenities for families, singles, and couples.

With adult and family sections set aside, guests of every age have the opportunity to enjoy one mile of white sand, swaying palms, and soothing Atlantic breezes on St. Lucia's exotic south coast.

Harmony, the adults-only oasis, is tucked away on one side of the palm-fringed resort. Guests relax in peaceful rooms overlooking a palm-shaded pool area. A bar, chaises, hammocks, and cabana beds wait outside your room, and the oceanfront Kai Mer Spa is not to be missed. Quiet walks on the beach, massages by the ocean, and intimate daybeds allow for the ideal romantic island experience.

On the other side of the resort, Splash boasts one of the liveliest family playgrounds in the Caribbean. Guests of all ages indulge in the tropical stay of a lifetime. Intended to delight the young-at-heart, Splash features a large activity pool, lazy river, and exciting water slides. There's also a paintball facility for friendly competitions. With the fully supervised CocoLand Kidz Klub nearby, Splash is the perfect resort destination for any age.

With 250 rooms, nine restaurants, seven bars, five swimming pools, a full-service oceanfront spa, and the island's largest water park, this resort caters to families, couples, and honeymooners alike.

Learn more about St. Lucia.
HOTEL LOCATION
Convient to St Lucia's Hewanorra Internatinal Airport on the island's southern shore. The island's capital, Castries is 90 minutes away from the resort and is served by the George Charles inter-island regional airport.
Address:
VIEUX FORT, ST. LUCIA


LC
Local Phone: 758-456-9999
Fax: 758-456-9900
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Meeting Rooms
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 5
Outdoor Pools: 5     
There are 5 pools offered at the resort plus the waterpark.
Tennis
Number of Courts: 4
Outdoor Courts: 4
Pro Onsite
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Coconut Bay Resort & Spa has undergone renovations, the most recent was completed in 2017. This premium All-Inclusive resort features: 9 restaurants, 7 bars, 5 pools, complete fitness center, tennis & basketball courts, full service salon/oceanfront spa, a waterpark, supervised Kidz Klub, daily activities, nightly entertainement and more. Beach: Check-in: 3:00 p.m.
Check-out: 11:00 a.m.
Total Rooms: 254
Year Opened: 2004 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
Reservations are required in the a-la-carte restaurants and a dress code does apply in Silk, Calabash and The Greathouse.
ROOM TYPES
HARMONY JUNIOR SUITE OCEAN
Located on the 4th floor in the Harmony adults only wing with expansive views of the Atlantic, the Maria Islands, pool area and/or gardens. Bedding: 1 King bed.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
HARMONY PREMIUM OCEAN
Rooms offer complete ocean views, tile flooring and separate sitting area with private balcony. Location: 3rd Floor. No additional amenities (or concierge services) are offered with this category. Bedding: 1 king bed or 2 queen beds.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
SPLASH PREMIUM OCEAN
Located on the third floor in the Splash wing of the hotel with vast views of the Atlantic Ocean and CocoLand water park. Rooms have one king bed and trundle twin beds or two queens with sofa. Views: Ocean and/or Water park.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
SPLASH DELUXE OCEANVIEW
Second, third and fourth floor of the family side of the hotel with views of the Atlantic Ocean. Bedding: 1 king bed and 1 sofa bed or 2 queen beds.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
HARMONY DELUXE GARDEN
Ground level on the adult side of the hotel with views of lush tropical landscaping and glimpses of ocean. Bedding: 2 queen beds.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
HARMONY CONCIERGE JUNIOR SUITE
Located on the fourth floor in the Harmony adults-only wing with expansive views of the Atlantic, the Maria Islands, pool area and/or gardens. These rooms also include the upgraded Concierge Amenities.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
2BEDROOM FAMILY DELUXE GARDEN
Adjoining rooms in the Splash Wing of the hotel with an internal connecting door, featuring views of lush tropical landscaping with glimpses of ocean and pool area. Rooms have one king or two queen beds.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
SPLASH CONCIERGE PREMIUM OCEAN
Located on the fourth floor in the Splash wing of the hotel with vast views of the Atlantic Ocean and CocoLand waterpark. Rooms have one king bed and trundle twin beds or two queens with sofa. These rooms also include the upgraded Concierge Amenities.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
HARMONY CONCIERG PREMIUM OCEAN
Rooms offer complete ocean views, tile flooring and separate sitting area with private balcony. The bathroom features a walk in shower. Location: 3rd Floor. These rooms also include the upgraded Concierge Amenities.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Iron
Television
Room Safe
Satellite
SPLASH DELUXE GARDEN VW
Ground level of the family side of the hotel with views of lush tropical landscaping and glimpses of ocean. Bedding: 2 queen beds. View: Garden or Partial Ocean.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
HARMONY DELUXE OCEAN VIEW
Located on the second floor in the Harmony adults-only wing with views of the Atlantic and the gardens. Bedding: 1 king bed or 2 queen beds.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
2BEDROOM FAMILY DELUXE OCEAN
Adjoining rooms in the Splash Wing of the hotel with an internal connecting door, featuring partial or full ocean views. Rooms have one king or two queen beds.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
2BEDROOM FAMILY PREMIUM OCEAN
Adjoining rooms in the Splash Wing of the hotel with an internal connecting door, featuring full views of the ocean. Rooms have one king or two queen beds.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
DINING
Coconut Bay Resort & Spa features 1 meal plan options:
All Meals, Drinks & Tips
There are 9 Restaurants at Coconut Bay Resort & Spa:
La Luna - Private dining by reservation only. Intimate oceanside dining for a romantic dinner for two or a private gathering for the entire family. Contact guest services for reservations. Supplemental fee applies.
Silk - Asian restaurant, a-la-carte, non-smoking, air-conditioned. Serves dinner (only). Modern Asian cuisine is served at Silk where red décor, superb service and fresh ingredients set the mood. Dress Code: Resort Evening Wear. Reservations are required.
Terrace Grill - Casual eatery, non-smoking. Serves lunch and snacks, also has a late night menu. Offers favorites such as burgers, made-to-order pizza, chicken wings, sandwiches, fries, wraps and more! Dress code: None required (come as you are).
Jerk Tree House - Casual eatery, non-smoking. Serves lunch and snacks. The Jerk Treehouse takes diners to new heights with elevated views and a fun, flavorful menu in a casual outdoor setting. Dress code: None required (come as you are).
Coconut Walk Marketplace - International cuisine, non-smoking. Coconut Walk provides multiple stations, several of which are chef-attended, granting guests extensive menu options for breakfast, lunch and dinner. Dress Code: Resort Casual Wear.
Capri - Italian restaurant, a-la-carte, non-smoking. Serves dinner only. Capri greets diners with a light breeze in a casual indoor/outdoor setting. Dress Code: Resort Casual Wear. Reservations are required.
Veranda - Caribbean, seafood, a-la-carte, non-smoking, adults-only. Serves dinner only. Al fresco dining for adults-only, the Veranda is the perfect choice for a romantic interlude. Dress Code: Resort Evening Wear. Reservations are required.
Calabash - Caribbean restaurant, a-la-carte, non-smoking, air-conditioned. Offers dinner and a-la-carte breakfast (adults-only, Mon-Sat). Dress Code: Resort Evening Wear. Reservations are required.
The Greathouse - Gourmet, a-la-carte, non-smoking, adults-only. Serves dinner only. Dress Code: Resort Evening Wear. Reservations are required. Supplemental fee applies.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Basketball and volleyball.
Nightly Activities & Entertainment:
Theme nights and weekly cocktail party hosted by managers and staff.
CHILDREN'S PROGRAMS
Daily supervised activities. Cocoland Kidz Klub: 3-9 years old. Cocoland Adventures: 10-15 years old. Teen Lounge: 12-19 years old. Parents sign out local cell phone when leaving child at Cocoland Kidz Klub.
Applicable Ages: 3-19
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Children's Pool
Children's water feature

TripAdvisor Web Reviews
Based on 6744reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
For kids definately
JEREMY H.
Nov 25 2018
We took our 17 year old son and his best friend. They had a blast! The staff was great, we were only disappointed in the cleanliness of the hotel. Otherwise, we had a great time too!
Customer Rating: 

TEST
Misleading information from Apple Vacations
RONALD S.
Jun 30 2018
The invoices that we received from Apple Vacations indicated that each family would receive a $500 "resort credit". When we arrived we found out that the "resort credit" was actually a coupon book for discounts. To receive any of the resort credit you needed to spend money on various activities and then you would get a discount. This is not only misleading, in my opinion, it is fraud.
Customer Rating: 

TEST
LIES
RONALD S.
Jun 26 2018
Apple promised a $500 resort credit for each room of our group reservation. This was an out and Apple promised us a $500 resort credit per room of our family vacation. We had a group of 15 people and several rooms. This was an out and out lie. The resort knew nothing of this and refused to to grant any such credit.This lie caused a great deal of stress for us and was a terrible start to our vacation.
Customer Rating: 

TEST
Resort $500 credit information False
KARL B.
Jun 08 2018
Per Apple invoice credit was to be issued on arrival. Credit turned out to be a coupon book. Reception assistant did not explain how it worked. Ended up with a $487 bill to pay. No credit applied. RIP OFF!!
Customer Rating: 

TEST
Great vacation!
DAVID M.
Feb 28 2018
Hubby and I have been to many, many different islands. St.Lucia is beautiful. The hotel was great and the split sides for adults and family was great for us as we are older but could still enjoy the young ones when we wanted to. It think it would be really great for our whole family. The food was either very good or just ok. With 4 restaurants that need reservations we were not able to get any which was a bit disappointing. We don't drink and I drink iced tea which I was only able to get in the main restaurant--no bars had it. On arrival we had to ask for our luggage to be taken up which they did no problem. Our Apple rep was really nice but we did not get good info for our tours. Times we off. In booking I wish I would have know the resort was on the Atlantic side as we love to snorkel right off the beach and couldn't because of the waves and trade winds--some days there was no beach at all which is not anyones fault I just wish we would have had the info to make the right choice for us. The staff was disappointing as I love to interact with the locals and I would say we had mostly polite, not rude but not engaging staff. Then again a lesser percent were fantastic. All in all we had a wonderful time.
Customer Rating: 

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Coconut Bay Resort
RANDY C.
Dec 14 2016
One of the best resorts we have stayed at so far.
Customer Rating: 

TEST
Overall Fantastic
DEREK D.
Sep 04 2013
The Coconut Bay Resort and Spa is probably the best thing about St. Lucia. There were many things to see and do but we stayed at the resort to enjoy the hospitality and overall fun of the staff and amenities provided. It was a great hotel and many times we wish it could last much longer.
Customer Rating: 

TEST
Coconut Bay rooms
RAYMOND P.
Apr 19 2012
The only negative I have to say about the hotel is that I wish they had cotton blankets between the top sheet and the comforter so we could have taken the comforter off (hotel comforters always gross me out) and still had some bit of a warmer layer. I guess the beds could have been a tad less firm, too.
Customer Rating: 

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KEVIN S.
Dec 14 2011
Our hotel room averaged 76 degree F, asked to have a new room after day of repairs made no difference, they changed us no problem. Hotel was a good 3.5 star hotel, if this fits your budget then I would recommend it. If you expect more then you will have to pay for it at a 5 star hotel. Not much evening or bar fun. Staff was great!!! As usuall at all inclusives, they will say there dinner resv are booked up & the room will be 1/3 full if that, i suppose they do this to save money & have you eat buffet or beach food.
Customer Rating: 

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TripAdvisor Traveller Reviews
Just returned yesterday! Not a single complaint!!!
HappyCanadianOntario, Ontario
Thu Dec 13 23:03:29 EST 2018
I was in St.Lucia 30 years ago. Just returned last night from a week at this wonderful resort.. Excellent vacation. The food was great. The staff were great. We stayed on the Harmony Side ( adults ) & upgraded for premium/concierge service. Well worth it, lots of little extras. Private check in, all your restaurants are prebooked, evening snacks delivered to the room, beds turned down at night & fresh clean up/ towels. A gift of two bottles of premium booze in your room. ( you choose) . Anything you need ( bottle of wine, water, change in reservations) They are quick to look after you. The food was very good. Always fresh & hot. Excellent service. Lots of staff, English speaking. We really like "Tom" he greeted us outside The Veranda Restaurant. Very accommodating for a special request. Thanks Tom! Our Concierge for most of the week was "Aaron" . He was great , made a huge deal for my Birthday.... brought up champagne & cake to the room, got us in to a quiet place to eat. All the restaurants/theme nights were so good. You will be so impressed with the beef. (cooked to your liking) WINE is excellent. French... need I say more. Lots of cold Heineken on draught. Lots of chairs, grab your own towels. No silly towel cards! Quiet pool areas for reading. Another for activities. The ocean in beautiful, always a breeze. Remember, you are on the Atlantic side. the water is quite wavy. lots of seaweed. But the beach is kept VERY clean. It is an older resort, a little dated, but VERY clean. We had Peggy & Shirley clean our rooms., They did an excellent job. We like to tip, very were very gracious ... but didn't expect it. Take down 50 $1 bills ( U.S.) We always left a few dollars after our dinners. tipped the bar tenders, I left $5 each day for housekeeping. Tip your concierge . Rooms were quiet. Beds were comfy. Air conditioning is great. Bar fridge stocked daily. lots of hot water. SHOWERS only . no tubs. make up mirrors, sitting area for makeup . Lots of great TV stations. & the WIFI is FREE & strong as can be in your room! We had room #460. safes in the room. & a beautiful view of the ocean off your private balcony. Don't hesitate to book here, We loved it. We will definitely be back same time next year. No vendors bugging you.... I could go on & on... * tip ~ go to the Veranda for breakfast everyday... eggs benedict yum! ... Beautiful view & you get breakfast to order the way you want it...

Amazing island, amazing hotel, amazing people!
Sophia_Diller16,
Thu Dec 13 17:02:50 EST 2018
I visited Coconut Bay in November for a family wedding. We had a party of around 35 people and I don’t think I heard a single complaint about this resort from any of them! The location is gorgeous, the wedding was one of a kind and the PEOPLE there were phenomenal. The family took a personal liking to a couple of the staff members including: Jamal, Sam, and Merhan. They were all so personable and accommodating, it felt like we had known them forever! The food was great at all locations, my personal favorite was the late-night pizzas :) we played pool volleyball, went on excursions, relaxed, and had quality family time. I can’t stress enough how gracious and thoughtful the staff was at this resort, it wouldn’t have been the same without them, they all deserve praise! I highly recommend Coconut Bay Beach Resort! Thank you guys! We will be back.

Amazing Wedding, beautiful resort
Linz_Jo1,
Wed Dec 12 10:50:54 EST 2018
We had an amazing time at Coconut Bay for a family wedding. The staff was very accommodating for our large group and the wedding venue and setting was stunning. There was always something to do whether at the resort or on an excursion and plenty of nice restaurants with good food. The bartenders, like Merhan and Jessica J., were always serving great drinks and were a lot of fun and very friendly. The Entertainment Crew, especially Sam and Jamal, were outstanding. Very friendly and provided so much fun from pool volleyball to karaoke and dancing. We all had a blast and very much enjoyed our stay at Coconut Bay! We hope to be back again!

Highly recommend!
Shannon G,
Wed Dec 12 10:34:14 EST 2018
We went for a wedding and stayed 11/23/2018-11/28/2018. First off the staff was amazing very friendly and always made sure we had a drink in our hands. The hotel was very nice we loved the pool areas and our room was great granted we didn’t spend much time in there. The resort was completely booked but you couldn’t even tell there was plenty of room at the pools and bar area it never looked busy! Every night they had amazing entertainment that was very enjoyable and the food was great! My family and I would highly recommend this place and plan to go back again someday!

Lovely holiday and resort
656livc,
Wed Dec 12 07:48:55 EST 2018
My partner and I are 26 and 27. We loved the hotel, it is right on the beach, the turtle grass/seaweed didn't bother us, the beach is still lovely. Food was nice especially the jerk tree house!!! We loved the foam party and the "all white adult beach party". Only thing I would say is they did not put out the tables by the pool when we were there which we would've liked (weather was fine aswell) and although you are given a huge list of activities that supposedly happen at the hotel, they didn't all happen for some reason, only a select few did? E.g. No pool volleyball and my bf had to rally the staff up to play soccer, thought they would put more effort into rounding people up to do stuff. The entertainment in the evening was mostly different singers each night and entertainment that was different e.g. Casino night was meant to start at 9.30pm and it hadn't even started by 10.10pm. The entertainment team just seemed pretty non existent but maybe we caught a bad week. Hopefully this doesn't prompt a sarcastic comment from the manager. Couldn't knock the rest of the hol, we loved St Lucia and loved the hotel I would recommend it to anyone. Would recommend the ATV excursion and Souffeiere Exotica excursion (mudbaths, waterfall and snorkelling). I also loved the dirty banana and coconut cloud cocktail! The staff were very friendly and helpful constantly asking if you want another drink. The chocolate night was amazing too.



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