Jamaica

Cocolapalm


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Discover a little bit of heaven right here on earth at the family-friendly Cocolapalm. Nestled on Negril's famous seven mile beach next to the inviting soft blue waters of the Caribbean, everything and everyone - from the distinctive, locally inspired architecture and lush gardens, to the smiling faces of the welcoming and attentive staff - is here to help you rest and relax in your own piece of paradise.

Cocolapalm's accommodations include one king or two queen size beds, a large private bath, air-conditioning with a ceiling fan, cable television with remote control, direct dial telephone, refrigerator, and a coffee maker with complimentary world-famous Jamaican coffee. Enjoy the evening air from your private patio, terrace, or balcony.

Enjoy the cool evenings and relax with a Jamaican Red Stripe. The Seaside Bar prepares soothing blended fruit punches, tropical drinks, and cool wines. Beat the heat and enjoy a casual lunch in the cool shade of the resort's huge grape trees. The Beach Bar & Grill offers traditional Jamaican fare as well as hamburgers, hot dogs, sandwiches, and salads.

Daily activities and entertainment include parasailing, snorkeling, scuba diving, sailboat rental, banana boat rides, and more. If you are a bit of a night owl, you might enjoy the nightly activities and entertainment. Have a drink at the Monday night cocktail party which features hors d'oeuvres, rum punch, beer, wine, and soft drinks to the music of a wandering minstrel.
HOTEL LOCATION
The resort is centrally located alongside the fine white sands and pristine waters of Negril's famous Seven Mile Beach, 55 miles (2 hours' driving time) from the Montego Bay airport.
Address: NORMAN MANLEY BLVD.
NEGRIL, WESTMORLAND


JM
Local Phone: 876-957-4227
Toll Free Phone: 800-896-0987
Fax: 763-425-9022
HOTEL FACILITIES
Boutique Shops
Business Services
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Shopping Mall Nearby (2 miles)
Pools
Number of Pools: 2
Outdoor Pools: 1     
There are two outdoor swimming pools, and a large outdoor jacuzzi.
Golf: NEARBY
Negril Hills Golf Course - 3 miles
This 18-hole, par-72 course measuring 6,333 yds has gently undulating fairways, elevated tees and greens, picturesque water hazards and lush vegetation. A tennis court, restaurant, pro-shop and club house are all on the property.
Holes: 18
Green Fees: 57.5
Cart Fee: 37.5
Club Rental Fees: 11.5
Caddy: 11
Lessons Available
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
Paddle Boats: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Other Sports Available
Horseback Riding: Additional Charge
Health Club / Spa
Aerobics: Additional Charge
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Additional Charge
Spa: Additional Charge
HOTEL DETAILS
The Cocolapalm is based upon a US-Jamaican design, and consists of octagonal rooms housed within four 2-story buildings set amidst tropical gardens. Each of the hotel`s 70 air-conditioned units features an in-room safe and private patio or balcony. This beachfront property features a courtyard-like setting centered around the pool area and Jacuzzi, with two restaurants, two bars, and room service. The hotel offers complimentary Jamaican coffee and coffee makers in every room. Beach: The private beach in front of the hotel is 150 ft. wide and 250 ft. long, and contains many large trees which provide a refreshing source of natural shade. Lounge chairs and beach towels are free ofcharge.
Total Rooms: 107
Year Opened: 1996 Credit Cards: Visa, Master Card, Discover, American Express
HOTEL RESTRICTIONS
No spring breakers.
ROOM TYPES
COCO DELUXE
Located onthe ground floor of the Coco Building, coffee maker with world famous Jamaican coffee, shower. This category has an uncovered patio. Size: 330 sq. ft. No rollaways allowed.
1 King Bed Other Amenities -
Air Conditioning
Fan
Kitchen
Refrigerator
Iron
Telephone
Television
Room Safe
JUNIOR SUITE GARDEN VIEW
All located on the 2nd floor of blocks 200-500 affording garden, pool or ocean views,large double sink bathroom with shower, wet bar, coffee maker with world famous Jamaican coffee and large private balcony. Size: 553 sq. ft.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Refrigerator
Hair Dryer
Iron
Telephone
Television
Room Safe
COCO SUITE
Located on the 3rd floor of the Coco Building with very large balcony affording garden or partial ocean views, bathroom with shower, coffee maker with world famous Jamaican coffee. Sun deck on the 3rd floor overlooks the pool and beach. Size: 396 sq. ft.
1 King Bed Other Amenities -
Air Conditioning
Fan
Kitchen
Refrigerator
Hair Dryer
Iron
Telephone
Television
Room Safe
DELUXE
Coffee maker with world-famous Jamaican coffee and has uncovered patio, shower. Size: 328 sq. ft
1 King Bed Other Amenities -
Air Conditioning
Fan
Iron
Telephone
Television
Room Safe
SUPERIOR
Coffee maker with world famous Jamaican coffee, shower, wet bar, covered patio. Size: 432 sq. ft.
2 Queen Beds Other Amenities -
Air Conditioning
Fan
Refrigerator
Iron
Telephone
Television
Room Safe
STANDARD GARDENVIEW
Coffee maker with world famous Jamaican coffee, shower. This room may or may not come with a patio or balcony depending on location and availability. No rollaways allowed.
1 King Bed or 1 Queen Bed Other Amenities -
Air Conditioning
Fan
Refrigerator
Iron
Telephone
Television
Room Safe
2BEDROOM SUITE
Living room with table & couch, wet bar with mid-size refrigerator, coffee maker withJamaican coffee.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Kitchen
Telephone
Television
Room Safe
DINING
Cocolapalm features 1 meal plan options:
No Meals
There are 2 Restaurants at Cocolapalm:
The Beach Bar and Grill - Beat the heat and enjoy a casual lunch in the cool shade of the resort`s huge grape trees. The Beach Bar & Grill offers traditional Jamaican fare aswell as hamburgers, hot dogs, sandwiches and salads.
Seaside Restaurant - An outdoor, open-air verandah restaurant serving a Jamaican influenced- California style menu in an atmosphere of casual elegance. The Seaside Restaurant is right on the beach with beautiful sunset views. Serving breakfast and dinner.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Info on the following is available at the front desk: parasailing, snorkeling, scuba diving, sailboat rental, banana boat rides, etc.
Nightly Activities & Entertainment:
The Monday night Cocktail Party features hors d'oeuvres, rum punch, beer, wine, and soft drinks with live music.
CHILDREN'S PROGRAMS

Babysitting Fee: Hourly
Advance Notice for Babysitting: 24 hours

TripAdvisor Web Reviews
Based on 1293reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Home away from Home
Mlwine1029, New York City, New York
Wed Sep 19 12:21:12 EDT 2018
I was here back in May as a single female traveler and could not have received better treatment. Wonderful staff all around, from the lovely lady that checked me to the friendly & vigilant security guards on the beach. Rooms were clean and comfortable I'll be back soon!

Lovely stay
alisha2001, London, United Kingdom
Thu Aug 30 14:11:47 EDT 2018
Husband and I stayed here for 4 days. Check-in was smooth and professional done with s warm greeting. Room was good size comfortable big bed. Room cleaned every day. Beach beautiful. Staff very friendly. Nice food. Would defiantly recommended and will be returning next year. Thank you for such an enjoyable stay.

July Visit
gunner2621369, Milwaukee, Wisconsin
Wed Aug 29 10:39:26 EDT 2018
This was our 15 th. Year to Negril and first time to a non AI. So to say we were a little worried is an understatement. Upon arriving we were informed our room was ready, nice and fast easy check in. After getting luggage it was beach time. We’ve walked 7 mile on many past trips so knew our way around. This part is probably the best section of beach. All staff was very friendly and helpful, food on and off resort was great. Since it was our first non AI our drivers stopped for beer, rum soda and water which saved us money. We had toured Coco last year to look around and had numerous drinks at the beach bar. It seems as if they have changed their recipe and now use packaged mix for pina coldas along with other drinks and are adding chocolate syrup to hummingbirds not good. We have found the same problem at AI’s we have stayed at going cheap on drinks using lesser quality items. If you decide to visit make sure you see the wood carver Donovan a outstanding person and true craftsman, we also were allowed to have our Jamaican friends visit the resort with their children which was great for both us and them. Would we return Yes depending on price. We were in JR. suite if prices would go up would have to look at going back to an AI, not our first pick. Owners please do away with package mix, if you want a great drink try Sandy Haven

My Jamaican home away from home
Michnwill4life, Georgia
Tue Aug 28 16:05:44 EDT 2018
I still love this place after all these years and my family Deborah Grau and I, michelle Keane-wallace and William Wallace have frequented here time and time again. I have 4 kids who all come here and friends I’ve referred who never heard of this place till I told them. This last time we arrived August 26 2018 in room 313. Wasn’t top room we are used to getting but not bad either. Couple new faces at the desk. They weren’t as accommodating with room upgrades and didn’t seem to know or care that we were frequent visitors and spent thousands and thousands of dollars here and that we are also of Jamaican heritage. The original faces that know me always say welcome back. This crew was clueless as to who we were. Guess the computer no longer shows them who the return guests are. I even asked for a courtesy call to rockhouse to go to dinner and they started quoting prices for the calls which they’ve never done in all the years we’ve been here. There should be a little VIP treatment for return guests other than the t-shirts. My dad is Derrick harriott (any real Jamaican knows who he is) and past manager and workers know my family and I. We ended up using our cell phone to make the call to Rockhouse. Free ride or not, every one gets huge tips from us and we show respect to the people and we keep returning We are previous sandals and beaches vip guests but we have made coco la Palm our home due to the small family feel with the big 7 mile beach, clean grounds and access to lobster man, patty man and the top Security on the beach. I’m a Jamaican from Kingston who now lives in America so I still love the people ALWAYS but they gotta keep the customer service aspect up and vip treatment of devoted guests who give good reviews on every site like me, or it will hurt their business. You don’t know who your guests are. My husband and I network a lot and he’s a politician, a Christian rapper like lecrae and a police officer s a large city. Votewilliamwallace.com and William Wallace holy hip hop. I’m a nurse that works for several hospitals and a reggae stars daughter . That’s a lot of business we bring in. As Jamaicans tell Americans, “RESPECT”. I still highly recommend the resort for value and accomodations and a fabulous beach, and great drinks at the bar (non alcoholic too) I’ll be back but I want the customer service to be consistent and treat return guests like they do at my other favorite resort which is sandals and beaches. I selected you guys cause of the love ❤️. You all didn’t show the same love ❤️ I’ve come to know That’s all. Respect !!! I’m hoping next time will be better - starting with a room upgrade - and a working safe and concierge service like a free local phone call without charging us. Big up till next time

Overdue review
KemSha,
Sat Aug 25 14:45:45 EDT 2018
This was our first time back to Jamaica in 3 years (we usually go to Grand Cayman around this time for carnival) and while we usually stay in Runaway Bay at Luxury Bahia Principe, we have a history with Negril and were looking forward to our stay based on the reviews on Tripadvisor. We stayed at CocoLaPalm from May 3rd - May 6th and everything started out great. Check-in was smooth, the front desk staff were really great, most of the staff in the restaurant were wonderful (99% were great), the staff at the beach bar were pleasant and the overall vibe was positive. Unfortunately for us, that weekend had a lot of rain which revealed some problems with the room. We stayed in 236 and water from the nonstop rain was coming in from the front door and various spots throughout the room. We were there for the weekend so we didn't see the need to ask for a different room. However, when we called the front desk to report the excess water that came in, they promptly sent someone over; the staff at the front desk were always accommodating. However, when the young lady came in the room (she had a towel and a mop) and we explained what happened and the areas where there were excess water, she just placed the towel by the door area and left; she didn't mop up the water on the floor and there was enough water there that warranted us walking with caution since we'd slip at times. My husband and I looked at each other with the "really?!?!" expression but again, we were there for the weekend and let it go. I didn't leave this experience in my feedback since I was heated about the below. Here is the kicker that really put a damper on our stay and will weigh heavily on whether we'll return. We went to dinner our last night (May 6th) and sat in the area that was assigned to a fair skin short lady. Honestly, I can't recall her name and truth be told I don't know if she gave her name; not to say that she didn't but I just can't recall. In any event, we ordered our food and all was well. HOWEVER, after ordering our food, she messed up 2 of my order (soup) and another appetizer and she never came back to ask us if we wanted something to drink other than the bottles of water that we got before putting in our order. And to put the icing on the cake, when my husband called her over 1 of the 2 times that he got her attention, she proceeded to walk towards us (I'm facing her and his back is towards her) with an annoyed look on her face and then proceed to say JESUS (something I myself do, as a Jamaican, when annoyed). My appetite after that was gone b/c I'm still trying to figure out what her problem was especially since she didn't do anything much other than take our order and get called over 2x for things she overlooked. However, when serving "others" around us, she was more than attentive in walking around refilling their glasses with water and checking to see if they were ok. In any event, I also noticed that her "service" changed when I believe one of the managers (male) came in with two other people; he offered my husband, the Trini, an umbrella when we were leaving because it was raining a little. My husband sensed the change in my mood but he didn't know what the problem was until after we got back to the room; no sense ruining both our dinners the last night. When we called her for the check (this was the 3rd time we called her over) she gave us the check without a pen. Unfortunately, we had to ask her for a pen -- since I haven't mastered the art of signing with my fingernail -- and she proceeded to ask, "what room are you in again?" Now my question to anyone is why would she ask this question again? She gave us the check a second ago so what was the reason for it? I guess we looked like stray dogs who didn't belong there so to me, it seemed like she was checking to see if we were really staying at the resort?!?! Or if customers need to give their room # to get a pen to sign the check...well... mind blown *sarcasm intended* Again, we went for the weekend and wasn't looking to spend time "complaining" since we were already short on time there and we had an early morning pickup on Monday. We had very little time to get breakfast and check out but I feverishly left a thorough, albeit passionate review, about that experience that really still leaves a sour taste in my mouth. I don't care what someone looks like. If you're in the customer service field, everyone should be treated equally since we all PAID money to come there. So that was our experience at CoCoLaPalm. I really wanted to love it based on the reviews on Tripadvisor but unfortunately for us, that one experience really put a damper on my mood. After I told my husband, he was livid. Like I said, I just started to write reviews on here because of this experience because I'm lazy to be honest (lol) and the fact that the reviews on Tripadvisor are pretty accurate so I don't want to be redundant; I guess I should thank her for that experience since I'm now writing reviews. We are pretty simple people who have a passion for traveling (we've been to Mauritius, Singapore, Dubai, Abu Dhabi, Bali, Cuba, Mexico, Aruba, Bahamas, Cayman, DR, PR, Turks & Caicos, Barbados, Antigua, St. Kitts, St. Thomas, St. Lucia, Trinidad & Tobago, etc.) and this by far was the worse experience we've (or rather I've) had since we've started traveling 10+ years ago. This is an updated review since after my initial post, I was able to speak to the manager who was beyond apologetic and noted that he spoke to the employee. I don't take pleasure in writing this but unfortunately, I can only comment on my experience and hopefully his talk with her will help her realize that her actions/inactions can mess up their brand. You can tell that most of the people go above and beyond to make your stay pleasant so I definitely do not fault the hotel for this experience at all. Will I go back? More likely than not.



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