Puerto Vallarta/Riviera Nayarit

Casa Dona Susana Hotel Boutique

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Surrounded by lush tropical vegetation and an awe-inspiring mountain range lies Casa Doa Susana Hotel Boutique, approximately 11 miles south of Puerto Vallarta International Airport in downtown Puerto Vallarta.

This charming, 19th century-styled Mexican hotel is exclusively for ages 15+, and lies near fabulous shopping districts, world-class dining, tourist attractions, and a dazzling nightlife.

Guests enjoy access to nearby Playa Los Arcos, its lively sister hotel.

Casa Doa Susana Hotel Boutique maintains a rooftop swimming pool and sundeck providing spectacular views of Puerto Vallarta and Banderas Bay. Enjoy exquisite Mexican and international cuisine at Mi Pueblito Restaurant, on a terrace at the edge of the ocean with a panoramic view of the bay.

Enjoy entertainment ranging from a relaxing boat ride to a romantic sunset dinner.

Each room and suite is beautifully appointed with hand-carved wood furnishings and traditional Mexican artwork. Individually decorated, no two rooms are exactly alike, reflecting a refreshing uniqueness within the beautiful folk art. Stay connected with Free Wifi at this quaint and peaceful retreat.
Perfectly located in a romantic section of Vallarta with lush tropical vegetation and surrounding mountains, this property is across the street from the Playa Los Arcos Hotel. It is a 20-minute drive from the airport to the hotel.

Local Phone: 011-52-322-222-0
Toll Free Phone: 1-800-648-2403
Fax: 011-52-322-22418
Currency Exchange
Physician on Call
Shopping Mall Nearby (5 minute walk)
Number of Pools: 1
Outdoor Pools: 1     
There is a rooftop swimming pool and sun deck.
Marina Vallarta Golf Course - 5 miles away
The Marina Vallarta Golf Course is an 18-hole, par 71 course designed by Joe Finger. The course offers a total of 6,700 yards, and is located in the heart of Marina Vallarta, between the beach and marina. It is open daily from 7 a.m. to 7 p.m.
Holes: 18
Lessons Available
Casa Dona Susana Hotel Boutique was built in a Mexican colonial style with a touch of Spanish influence recently renovated, affordable accommodations make it a great choice and a great value. This hotel has a rooftop swimming pool and sundeck offering spectacular views of Puerto Vallarta and Banderas Bay, and guests have access privileges to the beach club, restaurant and bar at the sister hotel, Playa Los Arcos. Check-in: 1:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 42
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
Adults only-no children under the age of 15 allowed. Will accept Spring Breakers must be 17 years of age and a deposit required per person.
One king bed, marble bathrooms with shower, safe, flat screen TV, free WiFi, butler and turndown service.
Other Amenities -
Air Conditioning
Hair Dryer
Room Safe
One king bed, marble bathrooms with shower, safe, flat screen TV, free WiFi, butler and turndown service.
Other Amenities -
Air Conditioning
Hair Dryer
Room Safe
There are 2 Restaurants at Casa Dona Susana Hotel Boutique:
Kaiser Maximillian Restaurant - Located at sister hotel Playa Los Arcos Beach Resort & Spa. Known Internationally gourmet restaurant of high quality European cuisine will let you taste the specialties of a experience dinner.
Mi Puebilto Restaurant - Located at sister hotel Playa Los Arcos Beach Resort & Spa. Enjoy exquisite Mexican and International cuisine. Enjoy your foood on our restaurant terrace at the edge of the ocean with a panoramic view of the bay.
Daily Activities & Entertainment:
Beach Volleyball, Ping Pong, Scuba Diving Clinic
Nightly Activities & Entertainment:
Nightly live entertainment.
TripAdvisor Web Reviews
Based on 943reviews
What to expect

Apple Vacations Traveller Reviews
Apr 28 2016
It was a good place for the price.Location was very good.
Customer Rating: 

Aug 05 2012
The hotel staff could have cared less that it was my Birthday. They were not friendly, did not try to give me a room with ocean view. Wanted to charge me to call Apple instead of just making call for me. Beach was horrible-kids everywhere and Mexican people constantly bugging you to buy their stuff. Couldn't relax.
Customer Rating: 

TripAdvisor Traveller Reviews
Amazing service and room
salvadoradame2011, Las Vegas, Nevada
Fri Aug 10 09:14:12 EDT 2018
The moment we got there the staff was so polite they took us to our room and even took our luggage everything is well maintained everything was clean they also gave us access to their other hotel pool and buffet area i will definitely be visiting again

Reservation problem
Watson, Terry W, Mazatlan, Mexico
Wed Aug 08 09:41:28 EDT 2018
Unfortunately, during the check in process, we discovered the hotel did not have our reservation. The reservation was made through Hotels.com and was confirmed by email. Our deposit on the credit card was declined and neither the hotel or Hotels.com attempted to notify us. Luckily the hotel had available rooms and gave us an upgrade for the inconvenience. In future I will be confirming my reservation directly with the hotel. We will be returning.

Our favorite hotel
sitteguy, San Jose, California
Sat Aug 04 09:26:38 EDT 2018
We’ve stayed here many times and love it each time. Service is great and employees and so nice and friendly. We especially love the pool area and always meet other friendly hotel guests for interesting conversation.

Nice location, rooms clean and nice, great price. Highly recommend it.
Nelson G,
Wed Aug 01 14:34:59 EDT 2018
I was at this hotel from 07/28/18 through 07/31/2018. The location is perfect and the service is very good. My boyfriend and I stayed at a single room with a king bed which was nice. The bathroom was small though, two people could not fit, and using the toilet could be challenging for some people. It worked for me but next time I would request a different room. You can access the beach through Los Arcos Hotel (part of the property for families) and get beach towels through them. At check in you receive a bracelet to identify you as a hotel guest and it is removed upon check out. Everybody was very nice and helpful. I would definitely stay at this hotel again, and I would try a studio or bigger room. Hopefully the bathroom is larger too.

Always Perfect
Jay B,
Sat Jul 28 15:39:03 EDT 2018
Every time I’ve stayed at the hotel, everything is perfect. From the staff, Quirian and Christian stand out. Quirian walked me through all of the room packages, dining options, arranged for me to see several different rooms in three separate hotels!! And Christian typed a letter for me( my Spanish needs work). Typed it, sent it, interpreted the response....just very helpful and patient. The room, cold a/c, sturdy comfortable bed, mini fridge, a safe, beautiful bathroom..... then there’s the rooftop pool. It’s unbelievable!! Everything about this hotel is perfect for me. I hope some of you get to have the same wonderful experience that I have had....every time. Happy travels❤️❤️k

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