Cancun

BlueBay Grand Esmeralda


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Exceptional Values!
Free Symbolic Weddings: Restrictions apply. Click here to learn more.
Honeymooners: Fruit plate, flower petals in room, and one champagne breakfast in bed the day after arrival (reservations required; 7 night minimum stay).

This modern all-inclusive resort in Playa del Carmen is situated in a natural spacious setting on beautiful Riviera Maya. Surrounded by jungle and mangrove swamps and a private beachfront, this exquisite resort combines elegant Mayan touches with contemporary design and a wide range of services to please the most demanding traveler. The resort lies about 40 minutes away from the international airport and 10 minutes from the excitement of Playa del Carmen.

BlueBay Grand Esmeralda boasts very large swimming pools with waiter service at the pool and beach, special facilities for children, a spacious spa, and luxurious rooms and suites. The hotel has 1500 feet of private beach and all the facilities you could desire to unwind and relax: a spacious modern spa, a fully-equipped gymnasium, and a wonderful seafront location. Children are well catered to with their own mini-club with all kinds of fun activities. Enjoy two lit tennis courts, and a wide variety of land and water sports, plus organized activities and nightly entertainment.

The hotel's three buffet and six specialty restaurants are renowned for their excellent and varied international cuisine. Make a reservation for dinner at "Don Isi" Gourmet Mexican restaurant, where you will find the most significant specialties of each region of Mexico. This is truly a treat for the palate of the most demanding traveler. Other a la carte options include French, Italian, Oriental, steak, and seafood specialties.

BlueBay Grand Esmeralda offers the perfect setting for your dream wedding. Personalized wedding planners will create a magical event and make your dream wedding come true.
HOTEL LOCATION
The BlueBay Grand Esmeralda is 35 minute drive of the Cancun International Airport and a 10 minute drive from Playa del Carmen.
Address: FRACCION 1 Y 2 CARRETERA FEDERAL CH
Q.ROO, SOLIDARIDAD, PUERTO JUAREZ
QR

MX
Local Phone: +52-984-877-4500
Fax: 011-52-984-877-45-12
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Two pools are available, one being a Kids Club pool.
Golf: NEARBY
Holes: 18
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Complimentary
Paddle Boats: Complimentary
JetSki / Waverunner: Additional Charge
Wind Surf: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
HOTEL DETAILS
Strategically located within a short driving distance to the beautiful 250 ecological theme park of Xcaret situated facing a gorgeous stretch of pristine coast line. This resort features four a la carte restaurants, two buffet restaurants, two pools, fitness center, Kids Club, and tennis courts. Beach: Ideally located on a glorious 400 meter stretch of beach with waiter service.
Total Rooms: 984
Year Opened: 2006 Credit Cards: Visa, Master Card, American Express
ROOM TYPES
EMERALD DELUXE SWIM UP SUITE
Swim-up suite. Private check-in, VIP treatment, daily fresh beach towels in room, 24h room service, free WiFi on one device, one champagne breakfast per couple per stay, 30 min couples massage, private bar, unlimited a la carte dining, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE OCEAN VIEW
Ocean view from balcony. Two double beds or one king. 35 m2. 24-hour room service.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIER GARDEN VIEW
Garden view from balcony. Two double beds or one king. 35 m2. 24-hr room service. Separate check-in. Free WiFi. Fresh beach towels upon arrival. Concierge service. 1 complimentary access to the water circuit of the spa (per person, per stay), and more.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIER OCEAN VIEW
Ocean view from balcony. Two double beds or one king. 35 m2. 24-hour room service. Separate check-in. Free WiFi. Fresh beach towels upon arrival. Concierge service. 1 complimentary access to the water circuit of the spa (per person, per stay), and more.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE GARDEN ROOM
Two double beds or one king. 35 m2. 24-hour room service.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
EMERALD DELUXE JACUZZI SUITE
Jacuzzi. Private check-in, VIP treatment, daily fresh beach towels in room, 24h room service, free WiFi on one device, one champagne breakfast per couple per stay, 30 min couples massage per stay, Private Bar, unlimited a la carte dining, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
24 Hour Room Service (delivery fee)
DINING
BlueBay Grand Esmeralda features 1 meal plan options:
All Meals, Drinks & Tips
There are 7 Restaurants at BlueBay Grand Esmeralda:
Don lsi - Mexican specialty a la carte restaurant. Serves dinner from 6:00 pm to 10:00 pm. Reservations are required. Dress Code: Slacks and shoes required.
L'Atelier - French speciality show-cooking. Dinner reservations required. Dress code: Slacks and shoes required. Open (6:00 pm to 10:00 pm).
Di Rossi - Italian a la carte restaurant. Open for dinner 6:00 pm to 10:00 pm. Dress Code: Slacks and shoes required. Reservations are required.
Festival - Buffet restaurant open for breakfast (7:00 am to 11:00 am), lunch (12:00 pm to 3:30 pm), and dinner (6:00 pm - 10:00 pm).
Jaal-Ha - Buffet beach restaurant and snack bar serving breakfast (7:00 am to 11:00 am) and lunch (12:30 to 5:00 pm). Shoes and shirts required. No dinner service.
Seafood/Steakhouse - A la carte menu. Open for dinner (6:00 pm to 10:00 pm). Reservations required.
Oriental - Serves Asian specialties. Open for dinner (6:00 pm to 10:00 pm). Reservations required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Volleyball & Basketball Courts, Kayaks, Sailing, Spinning, Aquaerobics, Hydroryders. Scuba: First class in main pool free. Snorkeling: Deposit required for equipment. Hobie Cats: Additional charge for someone to ride with you.
Nightly Activities & Entertainment:
Indoor Theater (no air conditioning), Lounge Bar, Black and White Bar (open 24-hours)
CHILDREN'S PROGRAMS
Children's pool, theater, X-box, TV, sports activities. Open from 9:00 am to 5:00 pm.

Children's Facilities
PlayGround
Children's Pool
Nursery, Mini-Cafeteria

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3473 Recommend
3473 past Apple Vacationers would recommend BlueBay Grand Esmeralda to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 8328reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Blue Bay is a fabulous resort, delicious food, amazing pool~
Kalena T, Halifax, Canada
Thu Dec 01 03:12:39 EST 2016
I went with my daughter in Nov 2016 Airport was a terrible experience as I was hastled by a man who would not take no for an answer! Don't buy a drink at the airport ! they were charging over 10usd each ..and with the CAD exchange it was not worth it..~~ buy a beer on the bus~~ our bus driver and drive to the resort was great and not too far to go!! YAY ~ we stayed in building 7 so it was close to the quiet pool with buffet breakfast..The rooms were absolutely beautiful with all amenities, balcony and stocked fridge daily ! shower was amazing! ITs about 7- minute walk to the beach along beautiful walkway and fabulous grounds..lots of coatis! don't feed them~~ If you wait you may get a ride in the shuttle however there were times I waited and waited but nobody arrived. This really should be addressed by hotel. Perhaps they need more drivers. I don't mind the walk but if you forget something in your room and have to go back it's not a quick jaunt! I was having medical issues so the ride was a disappointment unfortuanately. The pool is fabulous but no swim up bar which is fine! u have to get out of the pool to go get a drink ! or perhaps one of the waiters will bring you one~ The beach was sadly a little disappointing to swim in. But on the last day I went just a little further down and found sandy bottom. Also the best time to go for a swim on the beach is in the morning when the tide is out. We are not pool people but spent the week hanging by the pool and were not disappointed with that ! We were SO impressed with the food! Oriental we thought was fabulous however thenext night we went to Italian and it was even better! Gluten free hot bread that even tasted good ! I was in heaven! SAlmon was undercooked however but the pasta was good and even had a gluten free option. Mexican was delicious and we would of gone back there another night.! loved that there were 6 a la cartes . Alcohol was never watered down and the mojitos were always the best!! The staff at Black and White were very good ~~ They work hard as you will see when it gets busy .. The only thing is they are open 24 hours however after 1 there is no music. Prior to you will be dancing and local bands after the show but sadly no music and no disco? 1 is early for alot of people and you have to make your own party or bring a speaker.. People are on vacation and some people do want to stay up past 1 .. I really think the hotel should look into this. There are other rooms they could put a disco next to the show area or at least have a music system or a DJ for a couple more hours . EXcursions we decided to do COCO BONGO VIP~~ Gloria and Jorge took care of us! it was pricy with the canadian dollar but it was so worth it and a fantastic night !! we didn't want it to end!! very well done and did not disappoint! Go VIP for sure.Also I went with a friend into Playa Del Carmen just to have a look around only bought a few things but it was nice to go for the day 5usd bus fare each way. Had the experience of the fish eating the dead skin off my feet..that was a first. 10 usd. NOt sure I would bother again but I did it. I did get sick the last day which I usually do not!! so be sure to bring immodium and peptobismol . I can only attest this to perhaps the salad as that is what I ate alot of so the washing of the lettuce would be with their water..FElt very safe in Mexico and I would return the the mayan for sure..Would I go back to this resort is always the big question.. I am a beach person so the rate would have to be good ! I

another amazing trip to BlueBay Grand Esmeralda
lynn c, St. Catharines, Canada
Wed Nov 30 17:30:47 EST 2016
This was our 2nd trip to Blue Bay (Nov 5 to Nov 19 2016) and it was just as much fun as the first !! Everything top notch and nothing you could complain about. Food was great - only did buffet 2 nights rest at the ala carte restaurants and in town - never had any problems making reservations. The best steak I've had in a long time was at the Italian restaurant. Did all the restaurants except French and none were disappointing. Room was made up everyday and always a surprise left for us (one day we even left money out on dresser and it was exactly as we had left it thats how amazing this place is !!). Excellent air conditioning and lots of hot water (I know this is weird but bathrooms are beautiful !!) We spent most of our time at the smaller pool - bar and breakfast/lunch right there and the staff was fantastic. All you need to do was walk towards the bar and drinks were being made or if your to comfy they brought it to you !! Top brand alcohol and mix. The wait staff was fantastic joking with everyone. The grounds were always being worked on so looks amazing. One morning we had rain and the entertainment group did a fantastic job keeping everyone amused - who knew there was such a things as competitive bingo !! We love to go to 5th ave at night and made a few trips in (didn't do the shuttle used cabs) I highly recommend going to Bip Bip restaurant the food is amazing and I love sitting on the side of the street watching all the entertainment while you eat. Think we have been 4 times to this restaurant - really casual with out of this world food for ridiculously low prices !! Always seems to be happy hour !! I had a reaction to something while I was there and this was the first time I have ever had to use medical on vacation so was a little weary. The doctor was great took the time to explain everything, wrote a report for my doctor (yup in spanish !!) and gave me excellent instructions on how to take medication and wouldn't let me leave til she was sure I understood. Do know that this place is HUGE so when your booking figure out what is most important to you - if you want to be close to smaller pool, main building, dining and night bar then you won't be having an ocean view - if ocean is more your thing then ask for buildings down that way. They do have a shuttle service that runs all the time or if you miss it someone usually comes along in a golf cart and will give you a lift. Out of all the places we have stayed Blue Bay is by far one of our favorites and will definitely be back

best damn time you can have without snow
Robert S,
Wed Nov 30 08:43:08 EST 2016
Excellent time, the staff where very friendly and more then willing to go that extra mile for you, A special thank you to Augustin and Miriam the best severs in the whole resort. most definitely will be looking to going back in the future.

Excelent Service
Carl B, Tacoma
Tue Nov 29 07:56:05 EST 2016
The service was very good, We really enjoyed the stay, and the staff went out of their way to make sure that we were taken care of. The food in all of the restraints was excellent, as well as the drinks. We look forward to our next trip to Blue Bay Grand Esmerelda, in the very near future.

Amazing
Clarry46, Wales, United Kingdom
Tue Nov 29 02:59:59 EST 2016
Holiday here for my honeymoon, amazing hotel, stunning grounds, plenty to do, and good location to get on bus and visit the local town either way. Good choice of food and good quality. Hotel rooms very comfortable. Pool area amazing, plenty of sun beds and large pools, plus on the beach. Would love to come back.



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