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BlueBay Grand Esmeralda


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All Inclusive    

Value Plus!
Free Symbolic Weddings: Restrictions apply; see AppleBeachBrides.com.
Honeymooners: Fruit plate, flower petals in room, and one champagne breakfast in bed the day after arrival (reservations required; 7 night minimum stay).
Family: Two kids 12 & under Stay, Play & Eat Free in select room categories. Restrictions apply.

This modern all-inclusive resort in Playa del Carmen is situated in a natural spacious setting on beautiful Riviera Maya. Surrounded by jungle and mangrove swamps and a private beachfront, this exquisite resort combines elegant Mayan touches with contemporary design and a wide range of services to please the most demanding traveler. The resort lies about 40 minutes away from the international airport and 10 minutes from the excitement of Playa del Carmen.

BlueBay Grand Esmeralda boasts very large swimming pools with waiter service at the pool and beach, special facilities for children, a spacious spa, and luxurious rooms and suites. The hotel has 1500 feet of private beach and all the facilities you could desire to unwind and relax: a spacious modern spa, a fully-equipped gymnasium, and a wonderful seafront location. Children are well catered for as well with their own PlayStation® room and a mini-club with all kind of fun activities. Enjoy two lit tennis courts, and a wide variety of land and water sports, plus organized activities and nightly entertainment.

The hotel's three buffet and six specialty restaurants are renowned for their excellent and varied international cuisine. Make a reservation for dinner at "Don Isi" Gourmet Mexican restaurant, where you will find the most significant specialties of each region of Mexico. This is truly a treat for the palate of the most demanding traveler. Other a la carte options include French, Italian, Oriental, steak, and seafood specialties.

BlueBay Grand Esmeralda offers the perfect setting for your dream wedding. Personalized wedding planners will create a magical event and make your dream wedding come true.
HOTEL LOCATION
The BlueBay Grand Esmeralda is 35 minute drive of the Cancun International Airport and a 10 minute drive from Playa del Carmen.
Address: FRACCION 1 Y 2 CARRETERA FEDERAL CH
Q.ROO, SOLIDARIDAD, PUERTO JUAREZ
QR

MX
Local Phone: 011-52-984-877-4
Fax: 011-52-984-877-45-12
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Golf: NEARBY
Holes: 18
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Complimentary
Paddle Boats: Complimentary
JetSki / Waverunner: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
HOTEL DETAILS
Strategically located within a short driving distance to the beautiful 250 ecological theme park of Xcaret situated facing a gorgeous stretch of pristine coast line. This resort features four a la carte restaurants, one buffet restaurant, 2 pools, fitness center, Kids Club and tennis courts. Beach: Ideally located on a glorious 400 meter stretch of beach with waiter service.
Total Rooms: 984
Year Opened: 2006 Credit Cards: Visa, Master Card, American Express
ROOM TYPES
DELUXE GARDEN ROOM
Two double beds or one king. 35 m2. 24-hour room service.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
EMERALD DELUXE JACUZZI SUITE
Two double beds or one king. 35 m2. 24-hour room service. Private concierge check-in. Free WiFi on 2 devices. VIP treatment. Daily fresh beach towels. 1 lobster dinner. 2 complimentary access to water circuit of spa. Unlimited a la carte dining, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
EMERALD DELUXE SWIM UP SUITE
Two double beds or one king. 35 m2. 24-hour room service. Private concierge check-in. Free WiFi on 2 devices. VIP treatment. Daily fresh beach towels. 1 lobster dinner. 2 complimentary access to water circuit of spa. Unlimited a la carte dining, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE OCEAN VIEW
Ocean view from balcony. Two double beds or one king. 35 m2. 24-hour room service.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUPREME DELUXE PARTIAL OCEAN
Partial Ocn vw, bath w/shower, safe, FREE WIFI access, mini bar, satellite TV, bottle of wine on arrival, 1 FREE visit per adult per stay to water curcuit in Spa, 15% disc on spa services (excludes products), hairdryer, balc or terrace
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUPREME DELUXE
Garden vw, bath w/shower, safe, FREE WIFI access, mini bar, satellite TV, bottle of wine on arrival, 1 FREE visit per adult per stay to water circuit in Spa, 15% off spa services (excludes products), hairdryer, balcony or terrace
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIER GARDEN VIEW
Garden view from balcony. Two double beds or one king. 35 m2. 24-hr room service. Separate check-in. Free WiFi. Fresh beach towels upon arrival. Concierge service. 1 complimentary access to the water circuit of the spa (per person, per stay), and more.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIER OCEAN VIEW
Ocean view from balcony. Two double beds or one king. 35 m2. 24-hour room service. Separate check-in. Free WiFi. Fresh beach towels upon arrival. Concierge service. 1 complimentary access to the water circuit of the spa (per person, per stay), and more.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUPREME DELUXE OCEAN VIEW
Ocean vw, bath w/shower, safe, FREE WIFI access, mini bar, satellite TV, bottle of wine on arrival, 1 FREE visit per adult per stay to water curcuit in Spa, 15% disc on spa services (excludes products), hairdryer, balc or terrace
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
24 Hour Room Service (delivery fee)
DINING
BlueBay Grand Esmeralda features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at BlueBay Grand Esmeralda:
Di Rossi - Italian a la carte restaurant. Open for dinner 6:00 pm to 10:00 pm. Dress Code: Slacks and shoes required. Reservations are required.
Jaal-Ha - Buffet beach restaurant and snack bar serving breakfast (7:00 am to 11:00 am), lunch (12:30 to 5:00 pm) and dinner (7:00 pm to 10:00 pm). Shoes and shirts required.
Seafood/Steakhouse - A la carte menu. Open for dinner. Reservations required.
Oriental - Serves Asian specialties. Open for dinner. Reservations required.
Don lsi - Mexican specialty a la carte restaurant. Serves dinner from 6:00 pm to 10:00 pm. Reservations are required. Dress Code: Slacks and shoes rewquired.
L'Atelier - French speciality show-cooking. Dinner reservations required. Dress code: Slacks & shoes required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Volleyball & Basketball Courts, Kayaks, Sailing, Spinning, Aquaerobics, Hydroryders.
Nightly Activities & Entertainment:
Indoor Theater with air-conditioning, Lounge Bar
CHILDREN'S PROGRAMS
Children's pool, theater, SuperNintendo, TV, sports activities. Open from 10:00am to 11:00pm.

Children's Facilities
PlayGround
Children's Pool

Nursery, Mini-Cafeteria

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2955 Recommend
2955 past Apple Vacationers would recommend BlueBay Grand Esmeralda to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5085 reviews
What to expect
Location
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Value



TripAdvisor Traveller Reviews
Not the best, but not as bad as some reviews indicate
Dianne E, Brookfield, Wisconsin, United States
Thu Jul 10 17:27:30 EDT 2014
I read many of the prior reviews before booking, but figured it can't be too bad. I went with my husband and 2 older kids (ages 22 and 17). We wanted all inclusive so the kids could do whatever they... More>

Dirtiest Resort in Mayan Riviera
Debbi S,
Thu Jul 10 17:24:49 EDT 2014
The average rating comes from the nicest grounds I have seen on a resort to the most ATROCIOUSLY DIRTY AND UNACCEPTABLE BEDROOM AND BATHROOM STANDARDS SEEN. IT HASTHE DIRTIEST OVERALL STANDARDS IN... More>

Ok hotel
MandyMaree, Montreal, Canada
Thu Jul 10 15:32:13 EDT 2014
We stayed June 30th to July 7th. Here is a breakdown of our stay: Hotel size: very, very large. We prefer smaller hotels but figured we should give a large one a shot. We felt like we were in a... More>

Paradise
Liz S, Arlington Heights
Wed Jul 09 15:29:45 EDT 2014
The hotel is very nice. It is an all inclusive and the staff is wonderful. Lots of beach, great sand bar. The food at the restaurants was awesome. And there was no skimping on the drinks. The... More>

Worst Front Desk I have Dealt With!!! Ugliest Beach Front in Riviera Maya!
Olivia D,
Wed Jul 09 03:50:45 EDT 2014
Front Desk- The only people perfectly speak RUDE ENGLISH. They wont deny the chance of you getting a REALLY bad day. I mean the worst group of people in that resort. Everything you ask their answer... More>



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating