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BlueBay Grand Esmeralda


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All Inclusive    

Exceptional Values!
Free Symbolic Weddings: Restrictions apply. Click here to learn more.
Honeymooners: Fruit plate, flower petals in room, and one champagne breakfast in bed the day after arrival (reservations required; 7 night minimum stay).

This modern all-inclusive resort in Playa del Carmen is situated in a natural spacious setting on beautiful Riviera Maya. Surrounded by jungle and mangrove swamps and a private beachfront, this exquisite resort combines elegant Mayan touches with contemporary design and a wide range of services to please the most demanding traveler. The resort lies about 40 minutes away from the international airport and 10 minutes from the excitement of Playa del Carmen.

BlueBay Grand Esmeralda boasts very large swimming pools with waiter service at the pool and beach, special facilities for children, a spacious spa, and luxurious rooms and suites. The hotel has 1500 feet of private beach and all the facilities you could desire to unwind and relax: a spacious modern spa, a fully-equipped gymnasium, and a wonderful seafront location. Children are well catered to with their own mini-club with all kinds of fun activities. Enjoy two lit tennis courts, and a wide variety of land and water sports, plus organized activities and nightly entertainment.

The hotel's three buffet and six specialty restaurants are renowned for their excellent and varied international cuisine. Make a reservation for dinner at "Don Isi" Gourmet Mexican restaurant, where you will find the most significant specialties of each region of Mexico. This is truly a treat for the palate of the most demanding traveler. Other a la carte options include French, Italian, Oriental, steak, and seafood specialties.

BlueBay Grand Esmeralda offers the perfect setting for your dream wedding. Personalized wedding planners will create a magical event and make your dream wedding come true.
HOTEL LOCATION
The BlueBay Grand Esmeralda is 35 minute drive of the Cancun International Airport and a 10 minute drive from Playa del Carmen.
Address: FRACCION 1 Y 2 CARRETERA FEDERAL CH
Q.ROO, SOLIDARIDAD, PUERTO JUAREZ
QR

MX
Local Phone: +52-984-877-4500
Fax: 011-52-984-877-45-12
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Two pools are available, one being a Kids Club pool.
Golf: NEARBY
Holes: 18
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Complimentary
Paddle Boats: Complimentary
JetSki / Waverunner: Additional Charge
Wind Surf: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
HOTEL DETAILS
Strategically located within a short driving distance to the beautiful 250 ecological theme park of Xcaret situated facing a gorgeous stretch of pristine coast line. This resort features four a la carte restaurants, two buffet restaurants, two pools, fitness center, Kids Club, and tennis courts. Beach: Ideally located on a glorious 400 meter stretch of beach with waiter service.
Total Rooms: 984
Year Opened: 2006 Credit Cards: Visa, Master Card, American Express
ROOM TYPES
EMERALD DELUXE JACUZZI SUITE
Jacuzzi. Private check-in, VIP treatment, daily fresh beach towels in room, 24h room service, free WiFi on one device, one champagne breakfast per couple per stay, 30 min couples massage per stay, Private Bar, unlimited a la carte dining, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
EMERALD DELUXE SWIM UP SUITE
Swim-up suite. Private check-in, VIP treatment, daily fresh beach towels in room, 24h room service, free WiFi on one device, one champagne breakfast per couple per stay, 30 min couples massage, private bar, unlimited a la carte dining, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE OCEAN VIEW
Ocean view from balcony. Two double beds or one king. 35 m2. 24-hour room service.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUPREME DELUXE PARTIAL OCEAN
Partial ocean view. Private check-in, exclusive room location, bottle of red wine, concierge, fresh beach towels in room upon arrival, complimentary WiFi for one device, 15% off spa treatments, one visit to water circuit of spa (per person, per stay).
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUPREME DELUXE
Private and personalized check-in, exclusive room location, bottle of red wine, concierge, fresh beach towels in room upon arrival, complimentary WiFi on one device, 15% off spa treatments, and one visit to water circuit of spa (per person, per stay).
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIER GARDEN VIEW
Garden view from balcony. Two double beds or one king. 35 m2. 24-hr room service. Separate check-in. Free WiFi. Fresh beach towels upon arrival. Concierge service. 1 complimentary access to the water circuit of the spa (per person, per stay), and more.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIER OCEAN VIEW
Ocean view from balcony. Two double beds or one king. 35 m2. 24-hour room service. Separate check-in. Free WiFi. Fresh beach towels upon arrival. Concierge service. 1 complimentary access to the water circuit of the spa (per person, per stay), and more.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUPREME DELUXE OCEAN VIEW
Ocean View. Private check-in, exclusive room location, bottle of red wine, concierge, fresh beach towels upon arrival, complimentary WiFi for one device, 15% off spa treatments, and one visit to water circuit of spa (per person, per stay).
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE GARDEN ROOM
Two double beds or one king. 35 m2. 24-hour room service.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
24 Hour Room Service (delivery fee)
DINING
BlueBay Grand Esmeralda features 1 meal plan options:
All Meals, Drinks & Tips
There are 7 Restaurants at BlueBay Grand Esmeralda:
Festival - Buffet restaurant open for breakfast (7:00 am to 11:00 am), lunch (12:00 pm to 3:30 pm), and dinner (6:00 pm - 10:00 pm).
Jaal-Ha - Buffet beach restaurant and snack bar serving breakfast (7:00 am to 11:00 am) and lunch (12:30 to 5:00 pm). Shoes and shirts required. No dinner service.
Seafood/Steakhouse - A la carte menu. Open for dinner (6:00 pm to 10:00 pm). Reservations required.
Oriental - Serves Asian specialties. Open for dinner (6:00 pm to 10:00 pm). Reservations required.
Don lsi - Mexican specialty a la carte restaurant. Serves dinner from 6:00 pm to 10:00 pm. Reservations are required. Dress Code: Slacks and shoes required.
L'Atelier - French speciality show-cooking. Dinner reservations required. Dress code: Slacks and shoes required. Open (6:00 pm to 10:00 pm).
Di Rossi - Italian a la carte restaurant. Open for dinner 6:00 pm to 10:00 pm. Dress Code: Slacks and shoes required. Reservations are required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Volleyball & Basketball Courts, Kayaks, Sailing, Spinning, Aquaerobics, Hydroryders. Scuba: First class in main pool free. Snorkeling: Deposit required for equipment. Hobie Cats: Additional charge for someone to ride with you.
Nightly Activities & Entertainment:
Indoor Theater (no air conditioning), Lounge Bar, Black and White Bar (open 24-hours)
CHILDREN'S PROGRAMS
Children's pool, theater, X-box, TV, sports activities. Open from 9:00 am to 5:00 pm.

Children's Facilities
PlayGround
Children's Pool

Nursery, Mini-Cafeteria

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3473 Recommend
3473 past Apple Vacationers would recommend BlueBay Grand Esmeralda to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6918 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
First time, but not the last.
Sylvia V, Lowell, Michigan
Thu Feb 04 10:07:20 EST 2016
This place is very nice. We fell in love with some of the staff here. People here work so hard , yet effortlessly at making you feel welcome. They are proud of their country and their resort, and it is apparent. From Erin, to Jamie the staff where impeccable. Montserrat, Stephanie, Isreal, Roberta, Jamie, all FANTASTIC!! Ahhhhhh the food, I'm very picky I will say that right away. It took several days visiting the buffet to nail down my favorites so here goes, the guacamole was the best I've ever had, and I'm originally from L.A. the salsas, the roast beef, and the breads and fresh salad all good. For the most part, however I did not love the specialty restaurants, not "bad" per say, just not great. I really think if they just served fresh Caribbean fruits, seafood and done it great it would never get a bad review!! Can't complain about the room, the views, the temps, the beach, the resort itself, EVERYTHING was FABULOUS!!! SEE YOU ALL NEXT YEAR!! More>

Had a blast
loreh66, Peterborough, Canada
Thu Feb 04 07:03:02 EST 2016
Stayed in building 8, 3rd floor , facing the pool. Rooms were very clean, grounds kept spotless.Loved the huge shower :) Staff is very friendly always willing to help. Food is excellent. So not sure about the bad reviews here, could not find one thing wrong with the resort. Beach is gorgeous. Entertainment nightly at the black and white was fun.We will be back. :) More>

Friends and Family Holiday
Frank M, Milton
Thu Feb 04 06:56:07 EST 2016
We traveled with 16 friends and family members. A very large property with buildings 6,7,8 at the quiet pool furthest from the beach and buildings 1-5 at the large pools, beach side. All buildings are 4 stories with elevators. 3 different buffet restaurants for breakfast and Lunch. 1 at each pool and the main buffet. Several a la cartes. I attended in order of preference the Italian, Steakhouse, Oriental and Mexican. I also heard rave reviews from the French Bistro. The Buffets are extremely good as well with a good mix daily. Overall the staff was very good, spoke English very well and the housekeeping was top notch. We stayed in Building 6, 2nd floor near the "quiet pool". Rooms were spacious, very clean but the furniture was somewhat tired. The elevator at our building entrance was out of order all week which forced housekeeping trolleys, maintenance, room service to travel at our end which at times, was very noisy. The resort was at capacity but generally the loungers at the pools could be found and plenty on the beach. All pools require some upgrades especially with the tiles at the bottom and sides but for the most part, clean and plenty of activities. One of our members did cut their foot on a tile but nothing serious. There is not a swim up bar but the continuous drink service provided around the pools and beach was very good, along with bars at both ends of the pool. The beach is eroding in places at the shore line and due to weather, there was an abundance of seaweed each morning that was quickly removed by staff. Sand bags are in place to try and slow the erosion. It was not a pretty sight at times if you are specifically there for the beach. The common grounds are immaculate and very pretty. Deer and other animals roam freely around the buildings and there were some that fed them but you should not do it!! 15 minute drive into shops at Playa Del Carmen at @ $5.00 USD/person taxi. There are stores within Blue Bay but only use if absolutely needed. A bag of Lays chips were $12.00 USD. In town they were $3.00 if you shopped around. Plenty of all day activities, well run by the staff. The usual night time entertainment you come to expect at an all inclusive. We booked with Transat and they were awesome right from the flight, transfer, and on site staff constantly visible and available for any help or questions or excursions. Transat are the best we have ever had,. There is so much more I could share so feel free to ask. overall I believe Blue Bay is a solid 4 star creeping towards 4.5 if the pools and beach were slightly better. The food in all aspects was great. More>

Loved breakfast every morning with Ruperta!
Cindy P, Calgary, Canada
Wed Feb 03 17:52:39 EST 2016
Its a nice facility with amazing staff. The beach is nice to walk along. We had dinner in 5 different Restaurants, they were all good. The private beach for members is very nice with the pool now open. The staff there are amazing! More>

Bed bugs
Heidi D,
Wed Feb 03 15:24:42 EST 2016
We got home from our trip Jan. 21,2016 and I got bed bug bites. The resort was lots of fun while we were there however I would not go back now knowing that there were bed bugs. Food was amazing, the staff were friendly. More>



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  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating