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BlueBay Grand Esmeralda


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All Inclusive    

Exceptional Values!
Free Symbolic Weddings: Restrictions apply. Click here to learn more.
Honeymooners: Fruit plate, flower petals in room, and one champagne breakfast in bed the day after arrival (reservations required; 7 night minimum stay).

This modern all-inclusive resort in Playa del Carmen is situated in a natural spacious setting on beautiful Riviera Maya. Surrounded by jungle and mangrove swamps and a private beachfront, this exquisite resort combines elegant Mayan touches with contemporary design and a wide range of services to please the most demanding traveler. The resort lies about 40 minutes away from the international airport and 10 minutes from the excitement of Playa del Carmen.

BlueBay Grand Esmeralda boasts very large swimming pools with waiter service at the pool and beach, special facilities for children, a spacious spa, and luxurious rooms and suites. The hotel has 1500 feet of private beach and all the facilities you could desire to unwind and relax: a spacious modern spa, a fully-equipped gymnasium, and a wonderful seafront location. Children are well catered to with their own mini-club with all kinds of fun activities. Enjoy two lit tennis courts, and a wide variety of land and water sports, plus organized activities and nightly entertainment.

The hotel's three buffet and six specialty restaurants are renowned for their excellent and varied international cuisine. Make a reservation for dinner at "Don Isi" Gourmet Mexican restaurant, where you will find the most significant specialties of each region of Mexico. This is truly a treat for the palate of the most demanding traveler. Other a la carte options include French, Italian, Oriental, steak, and seafood specialties.

BlueBay Grand Esmeralda offers the perfect setting for your dream wedding. Personalized wedding planners will create a magical event and make your dream wedding come true.
HOTEL LOCATION
The BlueBay Grand Esmeralda is 35 minute drive of the Cancun International Airport and a 10 minute drive from Playa del Carmen.
Address: FRACCION 1 Y 2 CARRETERA FEDERAL CH
Q.ROO, SOLIDARIDAD, PUERTO JUAREZ
QR

MX
Local Phone: +52-984-877-4500
Fax: 011-52-984-877-45-12
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Two pools are available, one being a Kids Club pool.
Golf: NEARBY
Holes: 18
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Complimentary
Paddle Boats: Complimentary
JetSki / Waverunner: Additional Charge
Wind Surf: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
HOTEL DETAILS
Strategically located within a short driving distance to the beautiful 250 ecological theme park of Xcaret situated facing a gorgeous stretch of pristine coast line. This resort features four a la carte restaurants, two buffet restaurants, two pools, fitness center, Kids Club, and tennis courts. Beach: Ideally located on a glorious 400 meter stretch of beach with waiter service.
Total Rooms: 984
Year Opened: 2006 Credit Cards: Visa, Master Card, American Express
ROOM TYPES
PREMIER GARDEN VIEW
Garden view from balcony. Two double beds or one king. 35 m2. 24-hr room service. Separate check-in. Free WiFi. Fresh beach towels upon arrival. Concierge service. 1 complimentary access to the water circuit of the spa (per person, per stay), and more.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIER OCEAN VIEW
Ocean view from balcony. Two double beds or one king. 35 m2. 24-hour room service. Separate check-in. Free WiFi. Fresh beach towels upon arrival. Concierge service. 1 complimentary access to the water circuit of the spa (per person, per stay), and more.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUPREME DELUXE OCEAN VIEW
Ocean View. Private check-in, exclusive room location, bottle of red wine, concierge, fresh beach towels upon arrival, complimentary WiFi for one device, 15% off spa treatments, and one visit to water circuit of spa (per person, per stay).
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE GARDEN ROOM
Two double beds or one king. 35 m2. 24-hour room service.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
EMERALD DELUXE JACUZZI SUITE
Jacuzzi. Private check-in, VIP treatment, daily fresh beach towels in room, 24h room service, free WiFi on one device, one champagne breakfast per couple per stay, 30 min couples massage per stay, Private Bar, unlimited a la carte dining, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
EMERALD DELUXE SWIM UP SUITE
Swim-up suite. Private check-in, VIP treatment, daily fresh beach towels in room, 24h room service, free WiFi on one device, one champagne breakfast per couple per stay, 30 min couples massage, private bar, unlimited a la carte dining, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE OCEAN VIEW
Ocean view from balcony. Two double beds or one king. 35 m2. 24-hour room service.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUPREME DELUXE PARTIAL OCEAN
Partial ocean view. Private check-in, exclusive room location, bottle of red wine, concierge, fresh beach towels in room upon arrival, complimentary WiFi for one device, 15% off spa treatments, one visit to water circuit of spa (per person, per stay).
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUPREME DELUXE
Private and personalized check-in, exclusive room location, bottle of red wine, concierge, fresh beach towels in room upon arrival, complimentary WiFi on one device, 15% off spa treatments, and one visit to water circuit of spa (per person, per stay).
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
24 Hour Room Service (delivery fee)
DINING
BlueBay Grand Esmeralda features 1 meal plan options:
All Meals, Drinks & Tips
There are 7 Restaurants at BlueBay Grand Esmeralda:
Di Rossi - Italian a la carte restaurant. Open for dinner 6:00 pm to 10:00 pm. Dress Code: Slacks and shoes required. Reservations are required.
Festival - Buffet restaurant open for breakfast (7:00 am to 11:00 am), lunch (12:00 pm to 3:30 pm), and dinner (6:00 pm - 10:00 pm).
Jaal-Ha - Buffet beach restaurant and snack bar serving breakfast (7:00 am to 11:00 am) and lunch (12:30 to 5:00 pm). Shoes and shirts required. No dinner service.
Seafood/Steakhouse - A la carte menu. Open for dinner (6:00 pm to 10:00 pm). Reservations required.
Oriental - Serves Asian specialties. Open for dinner (6:00 pm to 10:00 pm). Reservations required.
Don lsi - Mexican specialty a la carte restaurant. Serves dinner from 6:00 pm to 10:00 pm. Reservations are required. Dress Code: Slacks and shoes required.
L'Atelier - French speciality show-cooking. Dinner reservations required. Dress code: Slacks and shoes required. Open (6:00 pm to 10:00 pm).
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Volleyball & Basketball Courts, Kayaks, Sailing, Spinning, Aquaerobics, Hydroryders. Scuba: First class in main pool free. Snorkeling: Deposit required for equipment. Hobie Cats: Additional charge for someone to ride with you.
Nightly Activities & Entertainment:
Indoor Theater (no air conditioning), Lounge Bar, Black and White Bar (open 24-hours)
CHILDREN'S PROGRAMS
Children's pool, theater, X-box, TV, sports activities. Open from 9:00 am to 5:00 pm.

Children's Facilities
PlayGround
Children's Pool

Nursery, Mini-Cafeteria

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3473 Recommend
3473 past Apple Vacationers would recommend BlueBay Grand Esmeralda to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 7460 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Great Resort, but Sub-Par Beach area
laurenlopiccolo, Tampa, Florida
Thu May 19 12:25:01 EDT 2016
My [now] fiance and I booked our trip here through cheapcaribbean.com and they were AWESOME! We were able to get round trip transportation and everything through them as well. When we arrived, the staff was friendly, but our room was not yet ready. So, we spoke to some excursion planners and grabbed a bite to eat at the Black and White Bar .Food there was not impressive at all, but for cheap pizza, it was pretty okay. We went the all-inclusive route and that was AMAZING! Unlimited drinks and food which was absolutely wonderful. I will say, when we got to our room it was beautiful, but the faucet in the shower was broken. We called the front desk and they fixed it immediately. Our room was pretty far from the front of the resort, so on the day of departure, we ordered the shuttle to pick us up with our luggage at 5:45AM. The shuttle never showed up, so we had to walk all of our luggage to the front. Also, for the all-inclusive feature, you had to wear a wristband and if you lost the wristband, it was $50 to replace. Of course, on the last day I discovered my band to be gone and we had to pay to replace it. My favorite parts of this resort: -The staff is VERY friendly and always looking to make you happy -The food was great (loved the steak restaurant and the views they had there) -The pool is phenomenal and always has activities going on -Swim-up bar is nice, but super crowded at all times -Beautiful lagoon about a quarter mile-half a mile off of the resort -Excursion wise, I HIGHLY recommend using Cancun Adventures and going on the Tulum & Akumal trip!! The beach, views, experience, staff, and basically everything is AMAZING!!! Plus, they take you to this local restaurant that no one but locals really know about and it is on the beach, delicious authentic Mexican food, and incredible views! -Close to downtown Playa del Carmen... GO HERE!! We took a taxi and it is so much fun!! Lots of entertainment and restaurants! Least favorite: -When at the restaurants, the service was super slow. The servers were great, but I think they were a little short staffed. -The beach was covered in sandbags to help prevent eroding. There was barely any shoreline because of the netting and sandbags everywhere. The beach was MUCH prettier on our excursions. -All food basically shut down after 10PM. -Came with free WiFi, but the WiFi literally never worked. Which was fine for us because we wanted to be unplugged from social media during the trip, but if you need to do work or stay connected, the WiFi is hopeless. Overall, it was a great experience! The ONLY reason I would not return would be the beach. Cancun/Riviera Maya is one of the most beautiful places I have every been, and the beach area that you will get at other resorts is much much better. More>

SUMMER VACAY 16 (May 13-19)
VaughanGirl28, Vaughan, Canada
Wed May 18 20:56:58 EDT 2016
RESORT Prior to my stay, I'm the type of person to read reviews before I come. The reviews on the pool, hotel rooms and beach is as everyone else commented. I knew that the beach wasn't going to be good so I walked to the lagoon if I wanted to swim other than the pool. Overall, the resort was really nice and big. The walk from my room to the pool side beach was about a 10 min walk but I didn't mind since I was closer to the lobby and nightly entertainment at the black and white. The nightly entertainment could be better. I observed the staff and they all work really hard so make sure to tip them accordingly. They all have families to take care of and life there is hard to make money compared to where we all live. Every staff that you pass by will always greet you with a smile! The resort was nice but there was nothing that would pull me back into the resort for future reference. Would I recommend it? if you're ok without a beach front and nightly entertainment, you can give Blue Bay a try! ACTIVITIES -Aside from the resort, if you're looking for some activities, i HIGHLYYYYY recommend XPLOR. It's a park where you follow a route where you can zipline into a cave and into the water. There's many different routes for ziplining, driving through caves, swimming in the caves and also canoeing. VERY FUN! Make sure you're physically ready for a lot of walking. -if you're looking for a nightlife, i HIGHLY recommend COCO BONGO. It's basically a show and a club. No matter what age, the shows, music, atmosphere make it very enjoyable and memorable. They play all types of music. They play about 10 mins of shows and then music in between each show (clubbing). More>

BlueBay Girls Get away
Sharon T,
Wed May 18 12:32:51 EDT 2016
Nice Get away For the Girls… Celebrated 2 Birthdays on our Trip. The staff at the French restaurant was amazing, went out of the way , not only to get us in without a reservation, but to make it a very memorable Birthday Day . Twice!! special thanks to Hostess Angeles and Frances.. wonderful!!! More>

Fine !
Oscar M,
Wed May 18 10:51:11 EDT 2016
We saw this option as a very attractive offer in terms of price / value. The people at the front desk were really helpful and in general, everyone was always ready to help. We got a a jog room with ocean view but unfortunately the building is not in the best conditions (leaks, elevator not working). Food is good, drinks also nice and all water sports amenities available any time. More>

Great value
,
Wed May 18 10:31:32 EDT 2016
My wife and I stayed at Blue Bay Grand Esmerelda in December 2015 for our 25th wedding anniversary and we were a bit apprehensive at first because of some of the negative reviews. Our fears were quickly eased as the resort was well run, clean and had a good selection of restaurants. Staff was friendly and courteous and tried to accommodate us as best they could. The grounds are beautiful and our room was very comfortable with A/C that worked perfectly. There were a couple of minor glitches that I would blame on everyday life but over all this resort did their best and then some. We would and probably will stay again. More>



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