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BlueBay Grand Esmeralda


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Exceptional Values!
Free Symbolic Weddings: Restrictions apply. Click here to learn more.
Honeymooners: Fruit plate, flower petals in room, and one champagne breakfast in bed the day after arrival (reservations required; 7 night minimum stay).

This modern all-inclusive resort in Playa del Carmen is situated in a natural spacious setting on beautiful Riviera Maya. Surrounded by jungle and mangrove swamps and a private beachfront, this exquisite resort combines elegant Mayan touches with contemporary design and a wide range of services to please the most demanding traveler. The resort lies about 40 minutes away from the international airport and 10 minutes from the excitement of Playa del Carmen.

BlueBay Grand Esmeralda boasts very large swimming pools with waiter service at the pool and beach, special facilities for children, a spacious spa, and luxurious rooms and suites. The hotel has 1500 feet of private beach and all the facilities you could desire to unwind and relax: a spacious modern spa, a fully-equipped gymnasium, and a wonderful seafront location. Children are well catered to with their own mini-club with all kinds of fun activities. Enjoy two lit tennis courts, and a wide variety of land and water sports, plus organized activities and nightly entertainment.

The hotel's three buffet and six specialty restaurants are renowned for their excellent and varied international cuisine. Make a reservation for dinner at "Don Isi" Gourmet Mexican restaurant, where you will find the most significant specialties of each region of Mexico. This is truly a treat for the palate of the most demanding traveler. Other a la carte options include French, Italian, Oriental, steak, and seafood specialties.

BlueBay Grand Esmeralda offers the perfect setting for your dream wedding. Personalized wedding planners will create a magical event and make your dream wedding come true.
HOTEL LOCATION
The BlueBay Grand Esmeralda is 35 minute drive of the Cancun International Airport and a 10 minute drive from Playa del Carmen.
Address: FRACCION 1 Y 2 CARRETERA FEDERAL CH
Q.ROO, SOLIDARIDAD, PUERTO JUAREZ
QR

MX
Local Phone: +52-984-877-4500
Fax: 011-52-984-877-45-12
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Two pools are available, one being a Kids Club pool.
Golf: NEARBY
Holes: 18
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Complimentary
Paddle Boats: Complimentary
JetSki / Waverunner: Additional Charge
Wind Surf: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
HOTEL DETAILS
Strategically located within a short driving distance to the beautiful 250 ecological theme park of Xcaret situated facing a gorgeous stretch of pristine coast line. This resort features four a la carte restaurants, two buffet restaurants, two pools, fitness center, Kids Club, and tennis courts. Beach: Ideally located on a glorious 400 meter stretch of beach with waiter service.
Total Rooms: 984
Year Opened: 2006 Credit Cards: Visa, Master Card, American Express
ROOM TYPES
EMERALD DELUXE JACUZZI SUITE
Jacuzzi. Private check-in, VIP treatment, daily fresh beach towels in room, 24h room service, free WiFi on one device, one champagne breakfast per couple per stay, 30 min couples massage per stay, Private Bar, unlimited a la carte dining, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
EMERALD DELUXE SWIM UP SUITE
Swim-up suite. Private check-in, VIP treatment, daily fresh beach towels in room, 24h room service, free WiFi on one device, one champagne breakfast per couple per stay, 30 min couples massage, private bar, unlimited a la carte dining, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE OCEAN VIEW
Ocean view from balcony. Two double beds or one king. 35 m2. 24-hour room service.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUPREME DELUXE PARTIAL OCEAN
Partial ocean view. Private check-in, exclusive room location, bottle of red wine, concierge, fresh beach towels in room upon arrival, complimentary WiFi for one device, 15% off spa treatments, one visit to water circuit of spa (per person, per stay).
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUPREME DELUXE
Private and personalized check-in, exclusive room location, bottle of red wine, concierge, fresh beach towels in room upon arrival, complimentary WiFi on one device, 15% off spa treatments, and one visit to water circuit of spa (per person, per stay).
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIER GARDEN VIEW
Garden view from balcony. Two double beds or one king. 35 m2. 24-hr room service. Separate check-in. Free WiFi. Fresh beach towels upon arrival. Concierge service. 1 complimentary access to the water circuit of the spa (per person, per stay), and more.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIER OCEAN VIEW
Ocean view from balcony. Two double beds or one king. 35 m2. 24-hour room service. Separate check-in. Free WiFi. Fresh beach towels upon arrival. Concierge service. 1 complimentary access to the water circuit of the spa (per person, per stay), and more.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUPREME DELUXE OCEAN VIEW
Ocean View. Private check-in, exclusive room location, bottle of red wine, concierge, fresh beach towels upon arrival, complimentary WiFi for one device, 15% off spa treatments, and one visit to water circuit of spa (per person, per stay).
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE GARDEN ROOM
Two double beds or one king. 35 m2. 24-hour room service.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
24 Hour Room Service (delivery fee)
DINING
BlueBay Grand Esmeralda features 1 meal plan options:
All Meals, Drinks & Tips
There are 7 Restaurants at BlueBay Grand Esmeralda:
Seafood/Steakhouse - A la carte menu. Open for dinner (6:00 pm to 10:00 pm). Reservations required.
Oriental - Serves Asian specialties. Open for dinner (6:00 pm to 10:00 pm). Reservations required.
Don lsi - Mexican specialty a la carte restaurant. Serves dinner from 6:00 pm to 10:00 pm. Reservations are required. Dress Code: Slacks and shoes required.
L'Atelier - French speciality show-cooking. Dinner reservations required. Dress code: Slacks and shoes required. Open (6:00 pm to 10:00 pm).
Di Rossi - Italian a la carte restaurant. Open for dinner 6:00 pm to 10:00 pm. Dress Code: Slacks and shoes required. Reservations are required.
Festival - Buffet restaurant open for breakfast (7:00 am to 11:00 am), lunch (12:00 pm to 3:30 pm), and dinner (6:00 pm - 10:00 pm).
Jaal-Ha - Buffet beach restaurant and snack bar serving breakfast (7:00 am to 11:00 am) and lunch (12:30 to 5:00 pm). Shoes and shirts required. No dinner service.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Volleyball & Basketball Courts, Kayaks, Sailing, Spinning, Aquaerobics, Hydroryders. Scuba: First class in main pool free. Snorkeling: Deposit required for equipment. Hobie Cats: Additional charge for someone to ride with you.
Nightly Activities & Entertainment:
Indoor Theater (no air conditioning), Lounge Bar, Black and White Bar (open 24-hours)
CHILDREN'S PROGRAMS
Children's pool, theater, X-box, TV, sports activities. Open from 9:00 am to 5:00 pm.

Children's Facilities
PlayGround
Children's Pool

Nursery, Mini-Cafeteria

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3473 Recommend
3473 past Apple Vacationers would recommend BlueBay Grand Esmeralda to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 7364 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Amazing Staff and Food
mayraalma, New York City, New York
Thu Apr 28 09:53:56 EDT 2016
We were so happy that we choose this hotel. The food was excellent. The people were helpful and so friendly. The captain Jeremias and Mesero -Wilfrido was so amazing helpful when we had questions. They made our trip fun and relaxing. We will return! oh we can't forget the bartenders at the black and white lounge , the BEST ! . More>

Wonderful Service
debdagee25, Sturgeon Falls, Canada
Thu Apr 28 08:33:49 EDT 2016
Went here with my husband. What a fantastic experience! The service was impeccable. Heard maids singing and drivers of the golf carts whistle. The staff were very helpful and went out of their way to assist at all times. Special thanks to Jorge at the front desk, Anan at the pool, Rosalia on the beach and Estaban in housekeeping. Only negatives were the beach...which is a mother nature issue, not the resort, the water was quite rough so alot of sediment stirring up. And the other was the size of the resort. Was a long walk to beach from the buildings by the small pool, and no coverage over walking areas. Be warned the sun in Mexico is extremely strong and when you have to walk about 10 mins without coverage, burn will happen quickly so apply sunscreen before heading out rather than waiting till you're on the beach. More>

A Five Start Resort All The Way
Dale , Courtice
Wed Apr 27 05:42:12 EDT 2016
My husband and I, along with two friends of ours, stayed at the BB Grand Esmerelda for one week. Normally, we would want to return home at the end of the week, but that was different at the BB. We would have liked to stay on longer. The food was incredibly good, the service excellent, the room (bldg 6) clean and spacious, the grounds are immaculate and the pools are spacious and clean. If you are a beach person, this resort is not for you. We couldn't have cared less about the beach. The pools were sufficient for our needs. The drinks are high end. No flimsy, plastic glasses at the pool or elsewhere! There is something to eat for everyone. I cannot fathom anyone complaining about the food. The Mexicans take great pride in the making of their food. Linen tablecloths and napkins at breakfast at the main buffet and even the pool buffet was a nice touch. Class all the way. We didn't stay up to watch any shows because we were exhausted by day's end. There is a shuttle from the resort to Playa Del Carmen at a very reasonable cost. Lots of nearby excursions. All in all, an excellant vacation at an exceptional resport. Oh, and, NO BUGS!! (We were on the 4th floor of bldg 6.) More>

Third Time Back For a Reason
JIMGTO, Hamilton, Canada
Wed Apr 27 04:38:42 EDT 2016
My wife and I were looking for a relaxing, no stress, no pressure, guilt free trip to Mexico. The BlueBay Grand Esmeralda is the place we chose due to past experience. The staff are top notch, the food is better than most , never a complaint. Some shout outs have to be put out to Rupertay Candida for our breakfasts service every morning, Gonzalo at the French/ Asian à la carte for his jovial greetings and care, Benjamin at the Asian à la carte for his fantastic service, as well as Julio at the French à la carte. The morning bartenders at the Black and White always knew I was there for the Mayan coffee's. I totally would recommend the BlueBay Grand Esmeralda for anyone looking to get away from the stresses and hectic everyday lives we lead. We love Mexico all round, but find great comfort in the BlueBay. More>

Lovely holiday!
lwilliams79,
Tue Apr 26 06:36:34 EDT 2016
The hotel had a lovely traditional vibe - airy, thatched roofs and smiling staff. Rooms were clean and a good size but make sure you stay in the rooms closest to the beach. All of the others are a little further from the main centre of things and quite a walk! The hotel is surrounded by forests/mangroves which sometimes you can smell but it's not so bad. The wildlife that comes out of the forests is quite interesting though! Little lemar looking animals and deer you see quite often. There is a large option of restaurants which you need on a two week holiday. We tried all of them and would advise to go to the Steak restaurant, the Japanese, the Indian and the Mexican. The others are also really good but these were our favourites. Pop along to the show that the staff put on, it's always a good laugh and you may even be up on stage as my partner managed to be! The beach is a little bit of a let down as I'm sure you've heard. There are sandbags and quite a lot of seaweed but it's not an ugly/dirty beach. The pool definitely makes up for the let down of the beach so don't worry too much! It's really worth staying here if you're on a little bit of a budget and want to be pretty central to all the fun excursions! More>



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