Take a step into the natural, eco-friendly environment of Bel Air Collection Resort & Spa Xpu Ha Riviera Maya, a romantic all-inclusive resort located in Riviera Maya, Mexico, about 50 miles southwest of Cancun International Airport.
Nestled atop acres of white sand and lush vegetation, this glistening eco-paradise provides a calm and secluded escape with its terraced villas and floating hammocks. Stucco walls and thatched roofs provide the humble materials for pleasant hut clusters, nudged by a cooling breeze that comes sweeping off the Caribbean Sea.
Tribal décor accents add an artistic flavor to traditional building styles and natural opulence. Comfortable and luxurious, rooms feature a double Jacuzzi, ultra-plush duvet crowned with feather pillows and a mini-bar brimming with beer, soda, and bottled water.
Rehydrate yourself from the effects of the sun at one of the poolside bars. Snaking about the deck like a river, winding its way past feathery tiki huts, the pool maintains a swim-up bar, lawn chairs, and lush palm trees for a most relaxing experience. Pool volleyball and bike riding are at your fingertips, as well as a jogging trail and a host of thrilling, on-site watersports.
Dine at one of three succulent restaurants and enjoy Mexican-Italian fusion cuisine, mouthwatering sushi and delightful Japanese-style delicacies. Follow up this gourmet à la carte experience with a night out on the resort. Go for the hot streak at the casino or join friends and family for a memorable night with karaoke, salsa dance lessons, and live music.
Located in Xpuha, 15 minutes from Tulum and 20 from Playa del Carmen.
Carretera Chetumal Pto
Barber / Beauty Salon
Laundry / Dry Cleaning Service
Physician on Call
Shopping Mall Nearby
(15 minutes away.)
Number of Pools: 3
Outdoor Pools: 3
Meandering style pool connected by bridges which breaks out each pool area
Water Sports on Site
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Nautilus Equipment: Additional Charge
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
Eco friendly resort built on acres of vegetation with 9 villas, each with 16 rooms (8 top floor and 8 bottom). This small property is set around a relaxing laid back atmosphere in harmony with its surroundings.
Villas with terraces and hammacks surrounded by lush vegetation. Fresh water Cenote on site. Hotel now offers Bird aviary with over 100 species of birds. Educational tours included.
Beach: White sandy beach - narrow - rocks and reef in this water area. Beach Club now offered just 3 minutes away. Shuttle service included. Food and beverages from 9am-5pm are included as well while at Beach Club.
Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 144
Year Opened: 0
Room Service - Fee. Tipping is totally included for all guests of hotel.
1 King Bed or 2 Double Beds
Other Amenities -
Balcony or Terrace
Radio Alarm Clock
1 King Bed or 2 Double Beds
Other Amenities -
Balcony or Terrace
Radio Alarm Clock
Bel Air Collection Resort & Spa Xpu-Ha Riviera Maya features 1 meal plan options:
All Meals, Drinks & Tips
There are 3 Restaurants at Bel Air Collection Resort & Spa Xpu-Ha Riviera Maya:
Sushi & Martini Bar -
Japanese and oriental experience. Open for dinner.
Restaurant Ciao Mexico -
Italian and Mexican fusion food. Open for dinner.
Restaurant Azur -
International fusion food.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Pool volleyball, bingo, bikes, light evening entertainment. Zoo enclosures with a variety of different animals.
Nightly Activities & Entertainment:
Casino night, Karaoke night, Salsa dance lessons night, Live music night, Movie night, Mexican Theme night.
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary.
Babysitting Fee: Fee Required
Advance Notice for Babysitting: 24 hours
Vacations Customer Satisfaction Score
62 past Apple Vacationers would recommend Bel Air Collection Resort & Spa Xpu-Ha Riviera Maya to their friends and family
My family and I (10 persons) stayed in this hotel for five nights and six days. The pictures they provide online are nothing like how the hotel really looks like. The service was good, but the rooms...
My family and I (10 persons) stayed in this hotel for five nights and six days. The pictures they provide online are nothing like how the hotel really looks like. The service was good, but the rooms are horrible. Our room was on the second floor and it was a nightmare. Every night before going to bed we would find spiders on our bed. On our last night a huge roach fell on us while laying on bed from the ceiling. Their food was horrible! The food was bland and it would take about an hour to get our food. Our waiter himself even told us that their food wasn't that great. We then asked for his opinion if we should have dinner their; he recommended us to go to La Quinta Avenida instead and that we would find delicious food their. Another disappointment was when the same wrapper was left on the floor from the front of the stairs for three days. Their employees are great! They are attentive and provide great customer service. They have a variety of animals you can look at and the also provide a animal show.
Great service, but needs refurbishment
mariafernandaiv, Monterrey, Mexico
Mon Sep 22 10:55:50 EDT 2014
We were received by the very friendly staff. The hotel is in the middle of a beautiful jungle. But our room was dirty: the bathroom was dirty and there were rodent feces in the sink. I called the...
We were received by the very friendly staff. The hotel is in the middle of a beautiful jungle. But our room was dirty: the bathroom was dirty and there were rodent feces in the sink. I called the front desk and they immediately sent someone who sprayed the whole room with chlorine. I was in the jungle so that's why I didn't panick so much, I guess Thank god. The place is very nice, there are activities like snorkeling and kayaking in a beautiful natural lagoon/cenote. There is no beach in the hotel, only rocks so they take you to their beach club like a kilometer away which is nice. The breakfast and food was surprisingly good. If I had no more budget and no other choice I would stay here again specially for the outdoors activities. But the hotel needs ugent refurbishments in their rooms and some areas like pool. I have mixed feelings about this hotel. So, it's up to you!
Such fond memories, would go back!
M B, Saint Louis, Missouri
Mon Aug 25 11:43:52 EDT 2014
I will never forget how beautiful, relaxing, and serene our stay was at the Xpu Ha. The food was wonderful, and the all-inclusive package makes it such a bargain. Our waiter - Abraham - was so...
I will never forget how beautiful, relaxing, and serene our stay was at the Xpu Ha. The food was wonderful, and the all-inclusive package makes it such a bargain. Our waiter - Abraham - was so attentive and friendly. We loved the kayaking (saw manatees!), the beach access, and the tasty cocktails. The jungle atmosphere was a lot of fun - the entire resort is covered in trees and lakes and flowers, with adorable animals hiding out too! The room was comfortable, with a jacuzzi tub and porch that made it feel extra vacation-y. We just loved our 4 days here. :)
Unexpected great day with nature.
Wed Aug 20 12:57:58 EDT 2014
A group of 10 went to spend a day and we had so much fun with the animals,the place was not crowded and I recommend you ride a bike is faster. The cenote is awesome and Alejandro was excellent and...
A group of 10 went to spend a day and we had so much fun with the animals,the place was not crowded and I recommend you ride a bike is faster. The cenote is awesome and Alejandro was excellent and patient with us since we had from a one year baby to a 65 year old grandma. The service at the pool bar was slow but the drinks were so delicious. Everybody had a great time and we definetly would go back.
Back for third time!
Islafreediver, Isla Mujeres, Mexico
Tue Aug 05 13:25:44 EDT 2014
We live in the Riviera Maya and it's good to get away from home once in a while. Bel Air Xpu Ha is an excellent place for us to unwind and relax. We've been staying for four nights at a visit. Pet...
We live in the Riviera Maya and it's good to get away from home once in a while. Bel Air Xpu Ha is an excellent place for us to unwind and relax. We've been staying for four nights at a visit. Pet friendly, we've always come with our small dog and he likes to get out for walks in the beautiful gardens and walkways. The zoo has expanded and the animals appeared healthy and well-cared for. The resort is well-situated among most of the local attractions.
While Bel Air Xpu Ha was great the first time, it has improved considerably since that first stay just over a year ago. It was obvious that management takes an active role in incorporating the lessons learned from the comments of its guests. It just keeps getting better.
Reception, restaurant and room personnel all went out of their way to recognize us and meet our needs; everyone was quite friendly and courteous. The resort was fairly well occupied but the service was prompt and attentive. Our room was exceptionally clean and everything worked as it should. We plan to return before the end of this year.
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APPLE RATINGS: Exceptional Standard of Service &
First Class; First
Class; Comfortable; Modest
Superior to other hotels with the same rating; Superior to other hotels with the same rating
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