Cancun

Bel Air Collection Resort Riviera Maya


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All Inclusive    

Take a step into the natural, eco-friendly environment of Bel Air Collection Resort & Spa Riviera Maya, a romantic all-inclusive resort located in Riviera Maya, Mexico, about 50 miles southwest of Cancun International Airport.

Nestled atop acres of white sand and lush vegetation, this glistening eco-paradise provides a calm and secluded escape with its terraced villas and floating hammocks. Stucco walls and thatched roofs provide the humble materials for pleasant hut clusters, nudged by a cooling breeze that comes sweeping off the Caribbean Sea.

Tribal décor accents add an artistic flavor to traditional building styles and natural opulence. Comfortable and luxurious, rooms feature a double Jacuzzi, ultra-plush duvet crowned with feather pillows and a mini-bar brimming with beer, soda, and bottled water.

Rehydrate yourself from the effects of the sun at one of the poolside bars. Snaking about the deck like a river, winding its way past feathery tiki huts, the pool maintains a swim-up bar, lawn chairs, and lush palm trees for a most relaxing experience. Pool volleyball and bike riding are at your fingertips, as well as a jogging trail and a host of thrilling, on-site watersports.

Dine at one of three succulent restaurants and enjoy Mexican-Italian fusion cuisine, mouthwatering sushi and delightful Japanese-style delicacies. Follow up this gourmet à la carte experience with a night out on the resort. Go for the hot streak during casino night entertainment or join friends and family for a memorable evening during karaoke night, or partake in salsa dance lessons, or simply enjoy live music night.
HOTEL LOCATION
Located in Xpuha, 15 minutes from Tulum and 20 from Playa del Carmen.
Address: Carretera Chetumal Pto
Riviera Maya
QR

MX
Local Phone: 011-52-998-87...
Fax: 52-984-875-1012
HOTEL FACILITIES
Barber / Beauty Salon
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Shopping Mall Nearby (15 minutes away.)
Pools
Number of Pools: 3
Outdoor Pools: 3     
Meandering style pool connected by bridges which breaks out each pool area
Golf: NEARBY
Moon Palace
Holes: 18
Water Sports on Site
Snorkeling: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Nautilus Equipment: Additional Charge
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Eco friendly resort built on acres of vegetation with 9 villas, each with 16 rooms (8 top floor and 8 bottom). This small property is set around a relaxing laid back atmosphere in harmony with its surroundings. Villas with terraces and hammacks surrounded by lush vegetation. Two cenotes and one fresh water 500 meter long Estero on site. You can even see a family of manatees in their natural habitat. Hotel offers a bird aviary with over 100 species of birds. Beach: White sandy beach - narrow - rocks and reef in this water area. Beach Club now offered just 3 minutes away. Shuttle service included. Food and beverages from 9am-5pm are included as well while at Beach Club. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 144
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Room Service - Fee. Tipping is totally included for all guests of hotel.
ROOM TYPES
PALAPA DELUXE
Designed specifically for relaxation, this spacious guestroom includes one king bed, a balcony with stunning views and a hammock, and a unique palm leaf ceiling. Room also features a Jacuzzi, luxury bath amenities, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
TV Movies
Room Safe
Satellite
DELUXE
Includes one king bed or two double beds, and a private terrace or balcony with beautiful garden views and a hammock. Room also features a Jacuzzi tub, luxury bath amenities, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
TV Movies
Room Safe
Satellite

OTHER INFO
24-hour room service is available.
DINING
Bel Air Collection Resort Riviera Maya features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Bel Air Collection Resort Riviera Maya:
Snack At The Pool - Opens from 11:00 to 18:00.
Sushi & Martini Bar - Japanese food. Opens from 17:00 to 22:00.
Dolce México - Dinner time. Opens from 18:00 to 22:00 (Italian and Mexican food).
Palm Terrace - Breakfast and lunch time. Opens from 7:00 to 12:00, 13:00 to 17:00 (international food).
Snack At The Beach - Opens from 10:00 to 17:00.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Activities go from Friday to Sunday. During high season, Thursday to Sunday. Zumba and bachata classes, water polo, bingo, and aqua aerobics can be enjoyed at the pool. Additional activities include pool volleyball, bingo, bikes, and an animal park.
Nightly Activities & Entertainment:
Casino night, salsa night, trivia night, tournament night (pool, ping pong, and hockey tables). Guests can also watch sporting events such as the World Cup, NFL, Soccer, etc.
CHILDREN'S PROGRAMS
Handcrafts, Movies
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary.

Children's Facilities
PlayGround
Game Room
Children's Pool
Babysitting Fee: Fee Required
Advance Notice for Babysitting: 24 hours

TripAdvisor Web Reviews
Based on 3403reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
I loved the staff and the manatees
siriqueen25, Aurora, Colorado
Thu Aug 23 10:05:55 EDT 2018
The staff Meaeros, Lazaro, Pavel, Miguel, Israel, Ezequias, Aomando, Capitamo, Adrian, Roger, Otheniel, Hostes, Areli, Ayb, Manuel, Mclane, Founcisco, Arcchigo, and my absolute favorite Edna, everyone was super friendly and helped me with my Spanish. The food was delicious and very fresh. The rooms were beautiful and the animal life was fantastic! Going kayaking and seeing a baby and mom manatee was stunning! The iguanas were especially happy to spend time in the sun near by and the bar was great! I really enjoyed my time there and definitely would come back!

Awesome hotel
scawte598992, Doha, Qatar
Wed Aug 22 06:05:54 EDT 2018
Fabulous grounds. Arrived after the cenote had closed though, think 5pm is a bit early to close them when it doesn’t get dark until closer to 7pm. The grounds are massive and they have a few golf carts to take people around, but that system could be improved by having the golf carts stationed outside each bar restaurant and they return and wait there after doing a trip.

Natural beauty is lovely, but the place needs a lot of maintenance.
Lourdes P,
Tue Aug 21 15:05:56 EDT 2018
First, the good comments: 1. This hotel has one big and two small Cenotes, which are really beautiful. You can kayak and snorkel in the big one, where you can see beautiful fish and 3 manatees. 2. The beach that is close to the hotel, like 2 kilometers away, is really pretty and very close to a small reef. You can reach it swimming, it's a good spot to snorkel, and it's worth the stay. Besides, you can see while you are walking towards your cabin/room, lots of iguanas and some raccoons, which is very lovely. Now, the bad comments: Out of 7days, only 2 we had hot water. The internal transportation is deficient, so you lose a lot of time going to the lobby or to the restaurant area. However, the van that takes you to the beach is punctual and the driver is very friendly. The beach that belongs to the hotel is small and you cannot get into the sea. Lots of things need repair and/or maintenance, like the super noisy air conditioning and the terraces of every room. I hope that the owners put some effort and take care of this hotel, because it must have been really beautiful years ago.

NEEDS IMPROVEMENTS
marinafdr02, Mexico City, Mexico
Thu Aug 09 07:54:50 EDT 2018
All employees were very friendly, the only thing that should be improved is to leave enough cleaning items for the number of people registered per room. Also, it should be monitored that in the pool bar other guests do not get drunk because it is annoying to others their disfigures

AMAZING STAFF!!!
Jocelyn c,
Tue Jul 31 19:54:20 EDT 2018
the second day we were at the hotel we had a power outage, but the staff was doing everything possible to accommodate everyone. The power outage was due to a tower outside of the vicinity falling so i understand somethings were out of their control. the hotel use to be an animal sanctuary so there was a lot of vegetation growing which I enjoyed. the rooms were cleaned everyday and we had an all inclusive package so our mini bar was refilled everyday as well. we visited both cenotes and went kayaking which was so much fun! A group of 5 of us were there for about 8 days and we got to know a lot of the staff there. They were all incredibly friendly, kind and attentive. I have never had service as good as I had there. I am so grateful for everyone we met there and provided amazing service!! Everyone from our waiters, hostess, bar tenders, entertainers, bellboys to our room service attendees were beyond amazing! Thank you for your great service and kindness, Isabel, Arechiga, Domingo, Flavio, Otoniel, Armando, Rodrigo, Rolando, Simon, Alicia, Yovani, Ernesto, Juan Casados, Gabriel, Carlos, Sergio, Aroll, Jesus, Edna, Uzzias, Heliodoro, Alex, Alvaro, Sabino, Hector, Edgar, Lazaro, Alberto, Roger, Adrian, Arely, Araceli, Eulalio, Manuel M. Muchisimas Gracias por todo a todos por acer a uno sentirse en casa.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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