Cancun

Beach Palace


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All Inclusive    

Exceptional Values!
Extra Value:
Receive up to a $1500 resort credit (booking dates, travel dates, duration, and usage restrictions may apply).
Free Symbolic Weddings: Restrictions apply - See applebeachbrides.com.
Honeymoon: Bottle of sparkling wine, mini-cake, honeymoon dinner at select restaurants, two t-shirts, breakfast in bed (on request). Minimum 3 night stay required.
Family: Two kids 12 & under Stay, Play & Eat Free (valid 6/01-8/31/17; booking date restrictions apply). Kids and teens ages 4-17 Stay Free (valid for bookings made 4/04-8/31/17 for travel 4/04-12/23/17; booking date restrictions apply).

Choose a relaxing day in the spa, where you can choose from a selection of massages, bath therapies, facials, body scrubs, wraps, and a sauna and steam room. Daily and nightly activities include contests, singers, and live performances. Lounge in the sun, take a refreshing swim, or join in the activities at one of the three outdoor pools, including two rooftop pools.

Beach Palace is perfect for the whole family. Spacious suites or family category rooms have comforts and conveniences designed especially for families. The supervised kids' club keeps the youngsters engaged with arts and crafts, activities, games, and a kids' pool. There is also a large waterslide!

All meals and drinks are part of the all-inclusive plan, so feel free to order whatever entices you. Delectable dining choices include cuisine from Mexico, Japan, and Italy. Don't forget that the 24-hour room service is ready to serve you in the comfort of your luxurious guest room.

Additional services and amenities are available at other Palace Resorts in Cancun, Riviera Maya, and Cozumel! Explore all that this incredible area has to offer! (Le Blanc Spa Resort is excluded and transfers are not included.)

Find more information about Palace Resorts.

Learn more about Cancun.
HOTEL LOCATION
Centrally located near Cancun's main shopping & entertainment area, this family-oriented resort is located beachfront, 30 minutes away from the Airport. It is across from Flamingo Plaza and Planet Hollywood.
Address: BLVD. KUKULKAN KM 11.5

QR

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Local Phone: 011-52-998-88-31
Toll Free Phone: 1-800-635-1836
Fax: 011-52-998-891-4119
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (Across the street.)
Pools
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
There are two roof top pools with swim-up bars and a kiddie pool at the Kids Club.
Golf: NEARBY
Holes: 18
Lessons Available
Water Sports on Site
Scuba: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Beach Palace features a great ambiance with daily entertainment and pool activities. This resort is ideal for families with children, offering 287 air-conditioned rooms and Junior Suites, half facing the ocean, half facing the lagoon. Contemporary Mexican design with a Sky Floor, two rooftop pools, two swim-up bars, two Whirlpool tubs, a fitness center, and stunning views of Nichupte Lagoon. Beach: The Beach Palace borders a narrow beach area. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 287
Year Opened: 1986 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Restrictions apply for kids 17 & under when using the Spa facilities & services. Please check with Spa on arrival.
ROOM TYPES
SUPERIOR DELUXE LAGOON W WHIRL
Room includes one king bed or two double beds, a double whirlpool tub, a sitting area, and a furnished balcony with luscious lagoon views. Room also features a liquor dispenser with upgraded brands, CHI bath amenities, and 24-hour room service.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CONCIERGE ROOM
Room includes one king bed, a sitting area, a double whirlpool tub, and a furnished balcony with ocean views. Room also features private check-in, 24-hour room service, private beach lounge chair area with waiter service, turndown service, and more.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUPERIOR DELUXE
Room includes one king bed or two double beds, a sitting area, a double whirlpool tub, and a furnished balcony with beautiful ocean views. Room also features an upgraded liquor dispenser, 24-hour room service, turndown service, and more.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE RESORT VIEW
Guestroom includes one king bed or two double beds, a double whirlpool tub, a sitting area, and a furnished balcony with resort views. Room also features a top-shelf liquor dispenser, CHI bath amenities, 24-hour room service, turndown service, and more.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
FAMILY DELUXE
Includes one king bed in one room, and two double beds in the other. Each room features a whirlpool tub, a balcony with lagoon views, a liquor dispenser, and more. Welcome amenities for kids. Max Occ: 6.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
FAMILY DELUXE
2 connecting Superior Deluxe Lagoon View rooms. One room with a king bed and connecting rooms with 2 double beds; Double whirlpool tub; ; Minibar; Liquor dispenser; Balcoony with chaise lounge, chairs & table; Special amenities for kids. Lagoon view
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
Apple TV and Smart TV is available in select rooms.
DINING
Beach Palace features 1 meal plan options:
All Meals, Drinks & Tips-FULL-Two Sky Bars also included.
There are 6 Restaurants at Beach Palace:
Flamingo Snack Bar - Pool swim-up bar with snack service
Stadium Bar - Sports bar serving light snacks. Open from 9 a.m. to 1 a.m.
La Terraza - Serves Italian cuisine. Open for lunch from 11am to 4pm and a la carte dinner from 6 p.m. to 11 p.m. Dress Code: Casual elelgance - long pants, collared shirt, and shoes required.
Wok - A la carte restaurant serving Oriental cuisine. Open for dinner from 6 p.m. to 11 p.m. Dress Code: Casual elelgance - long pants, collared shirt, and shoes required.
Bocelli - Serves Italian/Mediterranean cuisine. Buffet lunch from 12:30pm to 4pm and a la carte dinner from 6pm tyo 11 p.m. Dress Code: Casual elegance - long pants, collared shirt, and shoes required.
Tequila - Buffet restaurant serving International and Mexican cuisine. Open for breakfast, lunch, and dinner from 6:30 a.m. to 10:30 p.m. Dress Code: Casual
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Scheduled sightseeing tours.
Nightly Activities & Entertainment:
Live entertainment nightly, festive evening theme parties (such as Casino, Spanish, Karaoke, Caribbean, Ideal Couple, Maya Night).
CHILDREN'S PROGRAMS
There is a Kid's Club for children from 4 to 12 years old activities include hide 'n seek, musical chairs, painting, etc.
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Welcome games, hotel tour, pool basketball, beach walks, and childeren's pool.

TripAdvisor Web Reviews
Based on 6051reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Vacation
Dtcb15, Lyman, Wyoming
Thu Aug 17 14:41:00 EDT 2017
Great family friendly resort. All the staff extremely friendly and very helpful with anything needed. Was a smaller resort, only thing not 5 stars was the food, would have enjoyed a Mexican restaurant instead of the Chinese. Huge shout out to Roger the bartender!!! This guy goes out of his way to take care of people, we will have to go back to the resort again just to see our friend Roger.

A somewhat pleasant surprise
biggie0820, Saint Simons Island, Georgia
Thu Aug 17 10:42:08 EDT 2017
Spent three short days at Beach palace my not so usual place in Mexico, The room on the 12th floor had a spectacular view, we could not be more pleased. The hotel was at capacity so the lines for drinks and food were very long as well as the outside service. The breakfast was pretty good and Ernesto our server was very attentive, The pool service from Rudy was excellent and he did his best to keep up with the crowd. Dinner where we had a bad experience. The hostess, server and restaurant manager at the Asian were all terrible and left a bad taste, The food and beverage Manager needs to train his staff better or he should go also. That's the main reason for the 4 stars not five. Every one else was a pleasure to have. I would like to thank Jenny for all she did for us as well as Regina. I will return but HOPEFULLY they fix the attitude at the Asian restaurant so they same thing does not happen to other guests

DISSATISFIED
robrojas55, Signal Hill, California
Thu Aug 17 07:48:14 EDT 2017
Lots of concerns i explained in previous box. trouble with staff. trouble with room. sink didn't work. beds very uncomfortable. Booked ocean view, did not get. very rude hostess staff. Was not allowed to dine at Italian rest.

Second Visit Still Amazing
FamilyofFour2014, San Antonio, Texas
Wed Aug 16 13:33:16 EDT 2017
We went to the Beach Palace for a second time last week and loved it! Out kids are a little older now (15 & !7) and they enjoyed it as much this time as three years ago. The food was great and the addition of the Sweets and Coffee was lovely. The beach was beautiful. We planned this trip after our daughter had been out of the country for seven weeks and we wanted family time and a chance to relax. The Beach Palace was perfect.

Far better than anything we dared to expect
Stuart_King17, Chester-le-Street, United Kingdom
Wed Aug 16 05:47:19 EDT 2017
My family and I recently spent two weeks at this hotel and we all agreed it was the best family holiday we’ve had in a very long time. It isn’t the biggest hotel in Cancun and I’m sure some would say it isn’t the best, but we thought it had everything needed to have a very enjoyable vacation. The rooms are big and well appointed, the pool and surrounding areas are spacious with quite a large reserved beach area, soft white sand and a clear, warm, turquoise sea. I have to take my hat off to Antonio and his team who supervised the beach and pool area and made sure sun loungers and parasols were available to all the guests who needed them. Antonio’s knowledge of the local area is good, especially about the turtle population and their eggs that the hotel “manages”. The hotel itself was always clean and the staff everywhere were always friendly and helpful. From the moment we checked in to the moment we checked out, we were always met with friendly, smiling faces, especially Luis on Front desk who was ever so helpful when my credit cars weren't registering, and Oscar who is a star man in guest registration, with top class knowledge of the local area and tours. Before arriving, I read comments about the food being plain and ordinary which was a little unnerving. However, I needn’t have worried as we found it to be of good quality, plentiful and varied. However, it is fair to say that this is an all-inclusive resort hotel so it will be sometimes repetitive to some people, but we didn’t see it that way. Everything you would expect and more from a 5 star hotel is here. The team in the restaurant continued greeting guests with friendly smiling faces, especially Gerson who couldn’t do enough to serve us and always took time to ask about our day and what we’d been doing even if we weren’t in his part of the room. The other guest areas such as the roof top bar and the sports bar all had a similar friendly approach. Jonathan; Sarcasas; Israel and Carolina all took a few moments to talk to us, and Fidel in the pool bar never failed to have a drink waiting for us when he spotted me or my wife or kids swimming up to the pool bar. Finally, a special mention to members of entertainments team Renee; Damien; Cuau; Lucy and Carla. Now I’m not normally one for getting involved in entertainment activities and to be honest I didn’t for the first couple of days of our holiday here. But these guys are great people and made all of us so welcome, it was impossible for us not to get involved and I for one had a most enjoyable time playing beach football and beach volleyball with these guys and the other guests who we found to be friendly and approachable too. We met many fine people visiting this resort and we brought fond memories back home with us. Would I go back to this hotel? Certainly. Would I recommend it to others? Most definitely!!!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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