Cancun

Beach Palace


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All Inclusive    

2019 Exceptional Values
Extra Value:
Receive up to a $1500 resort credit (booking dates, travel dates, duration, and usage restrictions may apply).
Free Symbolic Weddings: Restrictions apply - See applebeachbrides.com.
Honeymoon: Bottle of sparkling wine, mini-cake, honeymoon dinner at select restaurants, two t-shirts, and one breakfast in bed (reservations required, minimum 3 night stay).
Family: Two kids 17 & under Stay, Play, & Eat Free (valid 1/04-12/23/19).

Choose a relaxing day in the spa, where you can choose from a selection of massages, bath therapies, facials, body scrubs, wraps, and a sauna and steam room. Daily and nightly activities include contests, singers, and live performances. Lounge in the sun, take a refreshing swim, or join in the activities at one of the three outdoor pools, including two rooftop pools.

Beach Palace is perfect for the whole family. Spacious suites or family category rooms have comforts and conveniences designed especially for families. The supervised kids' club keeps the youngsters engaged with arts and crafts, activities, games, and a kids' pool. There is also a large waterslide!

All meals and drinks are part of the all-inclusive plan, so feel free to order whatever entices you. Delectable dining choices include cuisine from Mexico, Japan, and Italy. Don't forget that the 24-hour room service is ready to serve you in the comfort of your luxurious guest room.

Additional services and amenities are available at other Palace Resorts in Cancun, Riviera Maya, and Cozumel! Explore all that this incredible area has to offer! (Le Blanc Spa Resort is excluded and transfers are not included.)

Find more information about Palace Resorts.

Learn more about Cancun.
HOTEL LOCATION
Centrally located near Cancun's main shopping & entertainment area, this family-oriented resort is located beachfront, 30 minutes away from the Airport. It is across from Flamingo Plaza and Planet Hollywood.
Address: BLVD. KUKULKAN KM 11.5

QR

MX
Local Phone: 011-52-998-88-31
Toll Free Phone: 1-800-635-1836
Fax: 011-52-998-891-4119
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (Across the street.)
Pools
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
There are two roof top pools with swim-up bars and a kiddie pool at the Kids Club.
Golf: NEARBY
Holes: 18
Lessons Available
Water Sports on Site
Scuba: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Beach Palace features a great ambiance with daily entertainment and pool activities. This resort is ideal for families with children, offering 287 air-conditioned rooms and Junior Suites, half facing the ocean, half facing the lagoon. Contemporary Mexican design with a Sky Floor, two rooftop pools, two swim-up bars, two Whirlpool tubs, a fitness center, and stunning views of Nichupte Lagoon. Beach: The Beach Palace borders a narrow beach area. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 287
Year Opened: 1986 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Restrictions apply for kids 17 & under when using the Spa facilities & services. Please check with Spa on arrival.
ROOM TYPES
FAMILY DELUXE
2 connecting Superior Deluxe Lagoon View rooms. One room with a king bed and connecting rooms with 2 double beds; Double whirlpool tub; ; Minibar; Liquor dispenser; Balcoony with chaise lounge, chairs & table; Special amenities for kids. Lagoon view
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUPERIOR DELUXE LAGOON W WHIRL
Room includes one king bed or two double beds, a double whirlpool tub, a sitting area, and a furnished balcony with luscious lagoon views. Room also features a liquor dispenser with upgraded brands, CHI bath amenities, and 24-hour room service.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CONCIERGE ROOM
Room includes one king bed, a sitting area, a double whirlpool tub, and a furnished balcony with ocean views. Room also features private check-in, 24-hour room service, private beach lounge chair area with waiter service, turndown service, and more.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUPERIOR DELUXE OCEAN W.DBLWHL
Room includes one king bed or two double beds, a sitting area, a double whirlpool tub, and a furnished balcony with beautiful ocean views. Room also features an upgraded liquor dispenser, 24-hour room service, turndown service, and more.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE RESORT VIEW
Guestroom includes one king bed or two double beds, a double whirlpool tub, a sitting area, and a furnished balcony with resort views. Room also features a top-shelf liquor dispenser, CHI bath amenities, 24-hour room service, turndown service, and more.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
FAMILY DELUXE
Includes one king bed in one room, and two double beds in the other. Each room features a whirlpool tub, a balcony with lagoon views, a liquor dispenser, and more. Welcome amenities for kids. Max Occ: 6.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
Apple TV and Smart TV is available in select rooms.
DINING
Beach Palace features 1 meal plan options:
All Meals, Drinks & Tips-FULL-Two Sky Bars also included.
There are 6 Restaurants at Beach Palace:
Tequila - Buffet restaurant serving International and Mexican cuisine. Open for breakfast, lunch, and dinner from 6:30 a.m. to 10:30 p.m. Dress Code: Casual
Flamingo Snack Bar - Pool swim-up bar with snack service
Stadium Bar - Sports bar serving light snacks. Open from 9 a.m. to 1 a.m.
La Terraza - Serves Italian cuisine. Open for lunch from 11am to 4pm and a la carte dinner from 6 p.m. to 11 p.m. Dress Code: Casual elelgance - long pants, collared shirt, and shoes required.
Wok - A la carte restaurant serving Oriental cuisine. Open for dinner from 6 p.m. to 11 p.m. Dress Code: Casual elelgance - long pants, collared shirt, and shoes required.
Bocelli - Serves Italian/Mediterranean cuisine. Buffet lunch from 12:30pm to 4pm and a la carte dinner from 6pm tyo 11 p.m. Dress Code: Casual elegance - long pants, collared shirt, and shoes required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Scheduled sightseeing tours.
Nightly Activities & Entertainment:
Live entertainment nightly, festive evening theme parties (such as Casino, Spanish, Karaoke, Caribbean, Ideal Couple, Maya Night).
CHILDREN'S PROGRAMS
There is a Kid's Club for children from 4 to 12 years old activities include hide 'n seek, musical chairs, painting, etc.
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Welcome games, hotel tour, pool basketball, beach walks, and childeren's pool.

TripAdvisor Web Reviews
Based on 7350reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Beach palace cancun
GEORGE D.
Sep 05 2018
Hotel and staff were wonderful. I have told many people that this is a must vacation. I will be going back
Customer Rating: 

NICHOLAS V.
Jul 13 2016
Beach is wonderful. Buffett is consistently good. Bocelli was always good. Andres at the Buffett has great service. The pool is too crowded. Not big enough to accommodate the daily moon palace visitors. Not enough chairs by the pool. The swim up bar pool is very very small and has food floating in it. Elevators are too slow. The spa service was very nice. The sky bar and pool is very cool. No shade up there though. View is amazing. Room service was good. The evening shows leave much to be desired. In summary, we loved the beach access and views, but felt the hotel was over crowded and pool too small.
Customer Rating: 

Beach Palace Bore
STEFANIE H.
Jun 21 2016
Beach Palace has beautiful rooms and overall is a clean, nice facility. The resort credits are a total scam, riddled with hidden costs. We felt very duped and did not take any excursions due to cost. The hotels pools started out nice, but were cloudy and needed service by Thursday. The entertainment was really bad. We brought our son, and by the end of the week, we were bored. If it rains, or you don't take excursions, this is a very boring hotel. They do not have Apple TVs in the room like their website says. They also do not have shuttles between resorts as their website stated. One shuttle each day at 11 and back at 5 to Moon Palace only. We felt like overall, Beach Palace was overpriced and over-hyped for what we received. Also, the Apple rep is NEVER there. We arrived on Sunday and didn't see the Apple guy until Wednesday evening. He seemed unsympathetic about our resort credit issue or other complaints.
Customer Rating: 

Stayed Apr 7-10
KAIA L.
Apr 14 2016
Let me start of saying this is a nice hotel, but not for the price we paid. We paid for concerige upgraded room and all we got was a special VIP area at the beach and a nice view of the beach. We had to call the first night to get our room cleaned. It was 5pm and nobody had been by yet. We had to constantly call for more towels and they keep everything in a desperate building so it takes at least 30mins to get there. We called for an iron that took a while to get only to find out it was broken. The buffet was ok, nothing to brag about. After 2 days of eating it, you will want something else. Oh, and you may to bring your own bottled water. We thought we were getting bottled water in the buffet area only to discover staff filling the water bottles with tap water.
Customer Rating: 

Service, Staff, Location, Beach, Pool, Food & Spa were great!!
MARK R.
May 20 2014
We just got home from staying at Beach Palace. I would like to start what we liked most about the hotel and say that we would return. The service was great! Victor who was our pool server was awesome all week! Phillepa our pool bartender was always great and right on top of our needs. We ate at La Terrrasa the first night and met Edwardo. He was so wonderful we went back a few times. The last night we asked to sit at his table but he was reassigned. He heard that we had asked for him and he bought our family a plate of deserts and said that he was sorry to have missed us. Francisco who also worked at the same was great as well! The ocean view and the beach were beautiful! The pools were great and the swim up bar was perfect. We took a spa treatments and was wonderful as well. The Buffet and the outside steak restaurant were our Favs. We heard great reviews of the Italian and the oriental restaurant but was just not for us. The roof top pools and bar were wonderful as well and gorgeous views of the ocean, sunrise and sunset! There were some great activities at the hotel and we did hit some night life outside of the hotel which was a great time. Again, if return to Cancun we would come back to Beach Palace...!!!
Customer Rating: 

Crowded Cancun Resort with beautiful beach.
STEPHEN C.
Mar 26 2014
Although the beach and weather during our stay was gorgeous, the fact that our resort brought in bus loads of additional guests from other resorts on a daily basis, made our experience cramped, crowded and not as relaxing as hoped.
Customer Rating: 

Perfection
SANDRA P.
Mar 17 2014
GREAT hotel! Current decor and amenities. Fantastic location. Excellent service. Cannot say enough wonderful things about this hotel.
Customer Rating: 

Beach Palace
KEVIN B.
Aug 02 2013
Overall the hotel was fine, though it was very noisy in the morning usually beginning about 7:30. Cleaning staff would begin cleaning rooms and the walls were extremely thin so you heard everything in the hallway as well as the room next door. The food was good but limited if you didn't bring appropriate clothes for the one place. With only 4 choices it is unfortunate to have a different dress code for the one place.
Customer Rating: 

DERICK J.
Jul 24 2013
Great experience! This was our first all inclusive vacatio and it was what we expected it to be. Thank you!!
Customer Rating: 

Excellent customer service
GARY D.
Jun 30 2013
We felt like we were at a 5 star hotel. The employees were wonderful and were continually asking to help us. The resort credit was easy to use. Overall the food was great. The buffet was a bit boring as they served the same food at lunch and dinner. But the quality was good. The restaurants were also delicious. The pool bar served excellent drinks with namebrand alcohol and it was not skimpy. Loved it and had a blast!
Customer Rating: 

Beach Palace Cancun
MAITE U.
May 28 2013
This all inclusive resort was fantastic. It is a perfect size, not too small but not to big, for either families, couples, or groups. I was most impressed with the staff and service. Everyone, from the maids to the waiters to the bell boys, had such a friendly, helpful, and welcoming attitude. They were more than accommodating, and their phrase of choice is "my pleasure." This resort gives you credits to use for excursions, shopping, or upgrades. We use ours for excursions and had some great experiences outside of our resort. The restaurants, bars, and room service were fantastic and had a nice variety, and the swimming pools and beach were very relaxing and absolutely beautiful. Finally, the resort had great night entertainment which was nice in addition to its great location. It's very close to multiple malls and the area with all the great bars and clubs. This a fantastic resort and really made our vacation smooth, relaxing, and a great experience!
Customer Rating: 

TripAdvisor Traveller Reviews
Dream Art Photography
Valt817,
Thu Mar 14 12:56:09 EDT 2019
We had a great photo experience thanks to Daniel and our photographer Carmelo! Carmelo took some pretty amazing photos and Daniel helped us select and choose what was best!!! Highly recommend them!!!!

BEST ALL INCLUSIVE FAMILY VACATION
ResumeWriter, Toronto, Canada
Thu Mar 14 07:09:52 EDT 2019
This was our first family all-inclusive vacation to Cancún Mexico with our 2 kids age 11 and 15. We decided to go to Beach Palace Resort for the first time all inclusive. I cannot highlight to you how good our March break family vacation was at Beach Palace Resort and I give all the credit to hardworking and welcoming staff they have. Such a nice welcome with hot towels, flowers and welcome drinks. We were on the 7th floor with lagoon view. But I would recommend paying a little more for ocean view. The lagoon view has one major road going through so the balcony is noisy but once you close the doors you can’t hear anything. There are 2 double beds which are good size and very comfortable and also got one roll away bed for free. The rooms are really big with a jacuzzi in room which was so good as after spending a day at the beach we set in the jacuzzi. The shower is a little small but clean. The layout near the entrance has too many mirrors near washroom which can be challenging for family. The cleaning staff did great job and was always checking in evening if we needed more towels. Now let me talk about food. Food was so much with lots of variety. For breakfast there was a smiling lady Gabriella who made any kind of egg you like omelets, scramble or boiled; there was cereal (fruit loop, cornflakes and fiber); SOOO many yogurt, fresh fruits loved the papaya; breads; pastry; lots of Mexican food; for lunch you can eat at beach house where you can order calamari, chicken wings, burgers, tortilla nachos, for dinner there is buffet or you can go to the 3 restaurants. First night we went to Wok which was ok but not great as Asian restaurant. Next night we ate at the Italian restaurant (Bocelli) which was really great, we had pizza, spaghetti, soup. Next night we ate at Terraza which was the best. Oh my god the fresh oven bread, lasagna, wood fired pizza was so yummy with lots of drinks to select from. Love the mango tango. With regards to entertainment there is lots to do just down load the app and you can do Zumba, yoga, beach volley ball, beach soccer, water polo, stretching exercise, cooking classes etc. Every other night there is shows we watched the Brazilian dance, Michael Jackson, and lots of dancing and games in the stadium bar. Oh yes there is a swimming pool on the top floor of the hotel and best view of the beach you will see. There is also a play room where you can drop your kids. We would like to thank Alison for taking care of our daughter, she always had so much fun making craft and puzzles. We also like to thank all the staff for making our trip special but would like to highlight few: Rudy, Dante, George, Janet who always kept us hydrated. There was Miguel who kept us active with lot of activities. Carlos the manager for Terraza was very welcoming and checked if everything was great, Ramon was great server, Rubin was great in buffet! Overall, we want to thank all the staff for a great trip as the smile and service they offered made a whole lot of difference. By the way there is a beach house which has more snacks and ice cream, crepes, cookies and cakes. Overall if you are looking for clean beach, clean accommodation, nice food and great staff I would recommend Beach Palace. We also visited moon palace – sunrise for day with the complementary bus going to moon resort at 11am and 1pm but we didn’t really like the beach or the exhausted staff at moon palace too big for us. There is also a nice mall one block away walking distance from Beach Palace where we bought some souvenir even though there is a shop on Beach resort which is a but too expensive. Thank you again Beach Palace for a nice first all-inclusive trip and we will sure come again.

Spring Break, Best staff, Very clean, Beach is AMAZING
Jill K,
Wed Mar 13 16:25:16 EDT 2019
Myra, Alejandra, Miguel, and Luis from the entertainment staff was so fun, super friendly, kept people entertained all week, they work so hard to make your stay so fun. (Thank you). Luis Silva, Adier & Ernesto kept the drinks & food coming all week, we were never without. Miguel Canseco from maintenance/beach staff is such a hard worker, every day he would clean the pool area, keep the beach area clean, put out chairs and umbrellas for everyone, even made our 20th Anniversary special, by putting up a sign in the sand. All these folks made our week stay amazing, this is our 4th time coming back to Beach Palace and we love it. The only thing we were disappointed in was the new chef changed up the menu both inside and out and its not as good. We loved getting the kids chicken nuggets & cheese fries (I know, we are adults, but they were SOOOO good), I feel like they are trying too hard with the food and not keeping the quality especially in the tequila restaurant and at the beach. (please fix). Lastly, the beds are TERRIBLE.. there is double beds for a family of four or Kings... We are not large people and it was very hard to fit two people to a bed... GET QUEEN beds.. please.

Mayra the Magician and her sidekick Alejandra
GlobeTrotting182189,
Wed Mar 13 14:02:15 EDT 2019
Outstanding performance and pretty good magic- The food was ok hotel was decent water and beach good. I did not get a sunburn the beach had red flag and sharks potential- Wind is now blowing and my hair is messed up. Gotta catch bus back to moon!

Amazing Majic
avab12345,
Wed Mar 13 13:54:43 EDT 2019
I had so much fun at the beach. Myra and Alejandra gave us a fun majic show. Francisco was a great server. Good entertainment and a beautiful beach. They were so nice and took the time to show us their majic tricks. All have great personalities!



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