Punta Cana

Be Live Collection Punta Cana


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All Inclusive    

2018 Exceptional Value!
Extra Value: Guests ages 60 and up receive a room upgrade (subject to availability) and priority reservations and seating at a la carte restaurants (restrictions apply).

Enjoy all-inclusive luxuries and impeccable service at the stunning Be Live Collection Punta Cana. Surrounded by beautiful tropical foliage and protected by a coral reef, this high-end resort boasts only the best accommodations for families, singles, and couples.

Dine at the resort's gourmet restaurants, offering a mix of buffet or a la carte specialties. Whether it's Italian, Mexican, or Brazilian, you're sure to find something to satisfy even the most finicky palates. Those staying in the Adults Club and Better Together areas can even enjoy room service! A wide variety of bars will serve you specialty cocktails whenever you are in need of a delicious drink including the Beach Bar, which is open 24-hours!

When it comes to fun, Be Live Collection Punta Cana offers no shortage of exciting activities. Practice your serve at two volleyball courts, enjoy scuba lessons in the pool, or make a splash with non-motorized water sports. Younger guests will even be able to mingle and have a blast at the Kids Club and Teens club, with additional kid and teen-friendly activities available throughout the resort. Free WiFi can also be enjoyed for one hour a day per device for those in the Adults Club and Better Together areas.

Feeling stressed and in need of some relaxation? Enjoy massages, treatments, and beauty services at the Bay Spa. While there, you can also take advantage of the steam room, Turkish bath, and Jacuzzi. Prefer a little more excitement? Visit the casino or enjoy a theme party at the beach. You can even pump some iron at the gym. There surely is something for everyone at Be Live Collection Punta Cana.

Learn more about Punta Cana.
HOTEL LOCATION
Located just fifteen minutes away from the International Airport of Punta Cana, this resort is situated on the east coast of the Dominican Republic, in Bavaro.
Address:



DR
Local Phone: 809-686-9898
Fax: 1-809-468-2699
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Physician on Call
Casino Nearby (On property.)
Shopping Mall Nearby
Pools
Number of Pools: 8
Outdoor Pools: 8     
Eight pools including two VIP pools and two children's pools.
Golf: NEARBY
Holes: 18
Green Fees: Fee requred.
Cart Fee: Fee required.
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Water Sports on Site
Hobie Cats: Complimentary
Motorboats: Additional Charge
Health Club / Spa
Jacuzzi: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Featuring charming Caribbean and British architecture, the design of the Be Live Collection Punta Cana offers a warm welcome to every kind of traveler. Protected by a coral reef and surrounded by a large, tropical garden, this beachfront property features eight restaurants, ten bars, eight pools, and more. This resort is also close to the Fishing Yacht club and golf courses. Beach: The beach, Cabeza de Toro, features white sand beaches and stunningly turqouise waters. Check-in: 3:00pm
Check-out: 12:00pm
Total Rooms: 820
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Fee for safe deposit box. International drinks are not included.
ROOM TYPES
STANDARD FAMILY ROOM
Other Amenities -
Kitchen
FAMILY JUNIORS SUITE
Other Amenities -
Kitchen
SUPERIOR DELUXE
Guestroom includes one king bed or two double beds, and a private balcony or terrace with beautiful garden views. Room also features a full bathroom with a hydro-massage bathtub/shower, a minibar, and modern decor.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
SUPERIOR DELUXE OCEAN VIEW
Guestroom includes one king bed or two double beds, and a private balcony or terrace with beautiful ocean views. Room also features a full bathroom with a hydro-massage bathtub/shower, a minibar, and modern decor.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
SUPERIOR DELUXE SWIMUP
Other Amenities -
Kitchen
DELUXE
Guestroom includes one king bed and a private balcony or terrace with garden views. Room also features a full bathroom with a shower, a minbar, and modern decor.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
STANDARD PARTIAL OCEAN VIEW
Guestroom includes one king bed or two double beds, and a private balcony with partial ocean views. Room also features a minibar, a full bathroom, and Caribbean decor.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
STANDARD ROOM
Guestroom includes one king bed or two double beds, and a private balcony with resort and garden views. Room also includes a full bathroom, a minibar, and Caribbean style decor.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
ADULTS CLUB MASTER SUITE OCEAN
Other Amenities -

OTHER INFO
24 Hour Room Service. Handicapped rooms on request. 24 hours unlimited wifi in all areas.
Charge for room safes. Premium wifi for Adults Club & Family Club in the VIP area. Premium wifi can be purchased by clients not staying in the VIP area
DINING
Be Live Collection Punta Cana features 1 meal plan options:
All Meals, Drinks & Tips
There are 9 Restaurants at Be Live Collection Punta Cana:
Snack Bar - A variety of snacks served during the day and night. Informal dress code.
Aqua - Gourmet cuisine served at breakfast, lunch, and dinner for VIP guests only.
Akeru - A la carte restaurant serving asian cuisine, open for dinner (6:00pm-10:00pm ) only. Informal dress code. Air conditioning. Reservation Required.
Gourmet - Traditional gourmet recipes featuring meat and fish. Open for dinner (6:00pm-10:00pm) Air conditioning. Reservation required.
Windows Buffet - Main international buffet open for breakfast (6:30am-10:30am), lunch (12:00pm-3:00pm), and dinner (6:30pm-10:00pm). Air conditioned.
La Piazza - A la carte restaurant featuring Italian cuisine. Open for dinner (6:00pm-10:00pm) only. Outdoor seating. Reservation required.
Rodizio - Specialty restaurant serving up delicious Brazilian cuisine. Open for dinner (6:00pm-10:00pm) only. Reservation required.
Orale - A la carte restaurant serving Mexican favorites. Open for dinner (6:00pm-10:00pm) only. Informal dress code. Reservations required.
On the Grill - A la carte restaurant serving up grilled favorites. Open for dinner only. Reservations required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Pool Volleyball, Merengue Lessons, Spanish Lessons, Beach Volleyball, Ping Pong, Billards, Beach Football
Nightly Activities & Entertainment:
Theme parties at the beach, BC night club, casino, nightly entertainment.
CHILDREN'S PROGRAMS
Kids Club- Fully supervised children activities. A club is also available for teens.
Applicable Ages: 2-12

Children's Facilities
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
874 Recommend
874 past Apple Vacationers would recommend Be Live Collection Punta Cana to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 11515reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Be Live Collection Punta Cana
CARRIE K.
Apr 03 2018
Electricity kept going out, TV didn't work very well, when calling room service (3 times) no one answered. Staff was not pleasant at all at any of the restaurants or bars (felt like we were a bother to them). The buffet restaurant's food was poor, the Lobster House food was excellent, and the Auqa restaurant was OK. I would not go back to this hotel.
Customer Rating: 

TEST
BRIANNA R.
Nov 04 2017
The food was horrible but the service and hotel was great.
Customer Rating: 

TEST
Terrible
BRITTANY P.
Sep 18 2017
The beach was disgusting and full of seaweed, the lights and water kept going out, 3 of the 4 alla carts restaurants that we paid to have access to were closed during our stay, the pools closed super early and the quality of liquor at the bars were poor.
Customer Rating: 

TEST
Jesus & Sonja are the bbest
CHRISTOPHER C.
Aug 28 2017
Check in was horrible took us 4 times waiting in line for our room to be ready. Had to change rooms, due to no air in the first room and the second room was not much better. Little air and a horrible mildew smell. Was told it was all the room but it wasn't had friends and family in other rooms and their room were perfectly fine. Loved the beach bar Sonja & Jesus was the greatest. Treating us like family knowing what drinks we liked and always making sure we had a table to hang out at.
Customer Rating: 

TEST
Nice to look at
JOHN G.
Aug 25 2017
The pictures don't really represent what the average vacationer will get. The cabanas are for VIP only. The rooms are out dated. It was a nice experience but more so because we had great company. Each couple had issues with their room. Issues with staff. Plumbing issues. We were told to move out things out of our room and we would be transfered to another room 3 hrs later. Which was ridiculous to be without a room mid day in that heat. A person opened our door without knocking whatsoever while I was in the shower and my husband was in bed. Our room was at the edge of the property which was adjacent to a home so we had dogs barking, roosters cock a dooing. The vendors are pushy. The time share people basically kidnap you. They escort you to set up your transportation then deliver you to someone to listen about a time share. I went along not thinking I had a choice in the matter. Admittedly, I enjoyed my time with them but did not purchase a vacation package. But, they are relentless in their efforts to trap vacationers. It's annoying at best. My next resort would have to have no solicitors. The buffet and the steak house provided the best meals. The other restaurants we visited were not great. Fortunately our reservation was early enough to hit the buffet after. It wasn't a horrible vacation but it could have been better.
Customer Rating: 

TEST
Not what I expected or what I was looking for.
NICOLE C.
Aug 24 2017
After reading reveiws about the hotel, I was a little worried. It wasn't as bad as I thought it could have been. But it wasn't what I thought I paid for. I was turned off after staying at this hotel. For all inclusive, I expected more. This was a lower all inclusive hotel, that you have to pay more to get a VIP service. Why pay more? I already paid for an all inclusive stay, and felt like I was at a low brow hotel. Not at all what I expected.
Customer Rating: 

TEST
My experience at Be Live
ELIZABETH B.
Aug 18 2017
First off it took over 2 hours to check in! That is ridiculous. There were a ton of people helped while I waited. When I finally get to my room it smells horrible and the door handle comes off in my hand every time I try to leave the room. The room was not up dated. The food however was excellent in the buffet and in the restaurant the drinks were good. That staff was good. The front desk staff not so much. The guest service desk did finally help me get a new room days in after continually complaints.
Customer Rating: 

TEST
Great vacation but avoid the casino
TODD Z.
Aug 10 2017
We went to play in the casino our 2nd night there. I was playing Texas Hold em and was winning by a decent amount. I decided I had enough and got up to cash out. The casino staff PHYSICALLY would not me leave. They told me I had to keep playing. After arguing to no avail, I sat back down. I tried to just fold out hoping they would let me leave, but they again insisted that I play my hands. At this point my wife who was behind me was getting nervous, and quite frankly a little scared. I ended up leaving with NOTHING. Once I busted out, they let me leave. Whatever you do, do not play there. I went from having some nice change in my pocket, making it an even better vacation, to being down money. Terrible experience.
Customer Rating: 

TEST
room in disrepair
BERNARD S.
Aug 06 2017
Air conditioning barely worked had to wait 30 minutes between toilet flushing ceiling fan didn't work only hot, hot water for shower and sink
Customer Rating: 

TEST
Vip or low class up to you
David O.
Aug 03 2017
they push you on a upgrade to vip, if not it was like coming to a place where you were treated like low class. we had fun but dont like places that if your not VIP then you are not good as in low class. You did not upgrade you did not pay you dont get.....
Customer Rating: 

TEST
Do not stay here!
BRADFORD D.
Aug 01 2017
We were less than impressed when we arrived. No one explained anything or gave a tour. Basically we were ushered to our room. Upon arriving the room was uncomfortably warm which is what it stayed the entire trip even after multiple requests to have the a/c looked at. There was a hamburger with bugs left in the non-functioning safe which made me question the cleanliness of the room. The cleaning ladies never changed the sheets only made the bed and only gave us new towels if the old ones were soaked. Most of the staff was unfriendly and gave us the run around if we had questions.
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
Great time
karlacamach085, Atlanta, Georgia
Thu Apr 19 11:50:03 EDT 2018
I had a very lovely time. The staff was very friendly and accommodating. My room was very clean and i had a great view. The food was pretty good and flavorful. The beach was a convenient walk and beautiful

Better Together Family VIP Experience
alexpus, Toronto, Canada
Thu Apr 19 09:15:47 EDT 2018
As with all places there are good and not so good aspects. I would suggest you read the entire review and consider the negatives because we ignored some of the reviews and brushed them off because of the other good ones and we should have thought twice. We booked a Family suite, ocean view in the Better Together section of the resort. My review will focus more on our experience based on the package we booked. This made us VIP and gave us access to the VIP beach and bar on our side. Family VIP is well below the true VIP folks get in the adults only section. Food - in general was tasty and fresh As a VIP you also have access to the Aqua buffet where the food and service are great. For those booking adults only, unfortunately you'll have to share this with the VIPs with kids. They serve smoked salmon, fresh natural juices, there is crepes station. Windows restaurant - the main buffet - is crowded. Almost every night there was a lineup. We ate there 3 times and only in the morning. the place is understaffed. Staff seemed ticked off and unhappy. Service was pretty poor. No water service at the table, you have to wait a while for coffee, some times there is no cutlery on the table. The quality of the food also lacks quite a bit. A la carte - I recommend all the a la carte restaurants. The Oso Buco at the mediteranean restaurant was great and the lobster (although $20 extra) was well worth it. Reception: As VIP you have a private check in. this applies to both family and adults sections. Your concierge waits for you at reception and takes you through check in, to your room and takes care of your luggage. Wi-Fi: Free Premium wifi for VIP guests but you have to go to reception to set it up on the day of arrival. They tell you how to do it but they fail to mention you can only set it up yourself on the second day. Bars: Lobby bar - free for VIP guests. Extra $ for anyone else but you don't really want to be there. It's not that lovely Pool Bar - crowded, as expected, throughout the day VIP Pool (family section) - Great service and premium drinks available. VIP beach (family section) - The bottled beer is great.This bar gets busy at times. Room: The ocean view suite had great views but not much more. The room was very clean but since we booked a suite we were given an adjacent room and they unlocked the access door between the rooms. The room with the king bed had the view and was nicely updated. Two complaints a/c would not go under 25 Celsius no matter how high we ran it and the balcony doors weren't closing airtight at all. You can hear everything. The second room, the kids room, was not as updated. Bathroom shower kept flooding and overflowing into the rest of the bathroom. Safe: Included for VIP. But you have to specifically ask for the key at reception, otherwise no one mentions it. Concierge service: This is something available to you if you book VIP. If you could only find your concierge. We could never find ours. When we asked at reception for and about him we were told "why don't you go look for him in the adult VIP section". As a customer, I should not have to start doing the job of various employees in the resort, no matter how much I paid for the trip and what package I got. Room Service: Also free for VIP but may come at a cost for others. Pizza is great but everything takes a while to come. The biggest complain however - you can almost never reach these people. It is unbelievable. Tip - reception can also place an order for you. Beach: Clean but that's where it stops. The VIP family section is at the extremity of the resort, Right next to some local shops and you get all the local sales people dropping by. More annoying is the improvised marina. Boats run their engines almost all day. It smells of gasoline. There is music blasting from at least a few boats at the same time. Beds and lounge chairs - All I can say is WAKE UP EARLY! Which is not something one wants to do while on vacation but if you're not on the beach by 6:30 AM you're out of luck. You can't find umbrellas or beds in the shade. There are a lot of tourists from Europe and Russia for whom it is easier to wake up that early :) In the regular section you can rent a bed for $11/day. The beach guy that takes care of these beds would sell the beds in the Family VIP section regularly, every day. He would also act as their butler and serve them drinks where all of us other clients, who paid for the upgraded service would be expected to line up at the bar. Beach bar (family section) gets crowded. If you speak Spanish (or tip very well $5-$10) it is very helpful as you jump the line. Otherwise I've seen people wait for 10 minutes for a couple of drinks. Not quite the experience when you pay for a higher class of service. Resort Credit: Adult section VIP gets a $200 resort credit (that no one tells you about) to use for things in the resort like meals that cost extra, massages or other services). Don't forget to ask for it. Conclusion: VIP is the way to go if you chose this hotel as your destination, whether as a family or in the adults section. But even with VIP the hotel lacks quite a bit and you have to fight to make sure you get what you paid for. If you have concerns address them to the VIP section in the Adults side or ask for a manager. Theresa, the VIP manager, is a wonderful and helpful person. She helped us address all our concerns but we had to go through 5 days of complaining and an email to the general manager to get to her.

It Was Alright
xxRachel123xx, Mono, Canada
Wed Apr 18 14:17:50 EDT 2018
It definetly had good parts to the trip but it also had bad parts. ill start with the parts of what i didnt like, first of all me and my boyfriend booked V.I.P for this resort. After reading a few reviews on here V.I.P was talked about highly and it wasnt too bad to upgrade too. Upon arrival at the hotel i waited to check in at the lobby which apperently when you book V.I.P you have to check in at a different area which no one tells you about. Anyways we check in and we get into our room.. and they gave us a different room from what we had booked. The next morning we went to change our room and it took 7 hours for us to get into our new room which again still was not correct but i was already annoyed that i didnt want to change it again. The Buffet does not have a different arrangement of foods every day, in my opinion you have the same foods every day with little to no change. There was quite a few Time share people trying to get you to purchase it , and they will wait outside the buffet and lobby and harass you to get your attention, Which is highly frowned upon when im trying to enjoy my vacation. Beach beds are hogged by literally everyone , unless youre waking up at 5am to put your towels on a bed you arent getting one. i suggest if you decide to go after reading my review that you do upgrade to V.I.P because the main pool is very dirty. There is lots of sand and garbage floating around in the pool and it was very crowded, good luck getting to the swim up bar. Okay i'll stop being negative now... On to the good parts! Aside from what im listed above we had fun , The staff was pleasent for the most part and easy to communicate with , majority of the staff speaks english and some speak other languages, The beaches were clean and well maintained and the V.I.P pool was never crowded and always very clean which we enjoyed. The Ala-Cart resaurants are a must. If youre someone like me who gets tired of eating buffet food, i had no complaints for the ala-carts , everything tasted very good and was well presented. I didnt see many evening shows but when i did i was impressed, the micheal jackson show is a must ! Casino was small but fun. The Disco is located inside the casino , just be careful because unless specified by the bartenders your drinks are not included (sometimes there will be a sign saying be live guest open bar in this area) the disco is huge and very fun. Overall we did enjoy our vacation for the most part however I am more than likely to not return

Great Experience
manii240,
Wed Apr 18 09:56:04 EDT 2018
Came before 3pm and they gave me an all inclusive bracelet so i can eat and enjoy the pool while waiting for my room. The staff are very friendly. My room looked very nice and modern. I was in block 16 which is one of the further blocks however it was nice inside so no complaints here. Buffet food was good. You have to go early to make dinner reservations at the other restaurants. They get booked very quickly, however it was never crowded or even half way full in any of the restaurants even though they were completely booked and couldn't get a reservation, i found that odd. If you want a chair on the beach you have to go as early as 6am, you won't find any chairs by 8 and everyone is holding their spot while they are no where to be found. they put the towel on the chair and leave. Overall i would say the resort is good for the price i paid, super cheap. There were times when there was no running water in the room or the water wasn't hot. you can hear when the water is back on, makes a noise. The elevator in block 16 was down the last two days. The staff is very helpful, everyones always in a good mood. Now for the food portion, as previously stated buffet food was good. The burger spot and pizza spot the food was really good i enjoyed having the bad stuff. Orale was okay, didn't feel it had the Mexican spices and flavor as it should have. Portions are small. Akeru was good portions were good and food was tasty. I didn't like the lobster house, portions were small and i didn't like the all inclusive options. Mylos was good, portions were small but food was tasty. Rodizio i highly recommend as well as the steak house. Overall for what i paid, i am very impressed. Lots of pools, friendly people, right by the beach and room was clean and nice.

GREAT Vacation at the Be live Collection
Troy D, NB, Canada
Wed Apr 18 08:05:37 EDT 2018
My wife and I stayed here between March 31 and April 7, 2018. As soon as we arrived we went straight to an employee and asked where the VIP Check-In was. Within 5 minutes we were being lead to the office with a seamless check-In. We were very happy that we upgraded to the VIP Adult section. It doesn't give you more A la Cartes, but the extra restaurants and bars made it worth while. Our butler's name was Felix and he did an awesome job!!! Very friendly, helpful, and his service was excellent!!! I will do a quick breakdown of everything that I look for when reading reviews. Room - we were in the 5 block which is in the VIP Family section, although we hardly saw or heard any children. Location was close to everything. We had a balcony and the bathroom was modern. Bed was comfortable. No complaints. Restaurants - VIP breakfast and lunch buffet was great. It is the Mexican restaurant at night, but in the day it is called the Aqua which is just for VIP. Steak Restaurant - had the Caesar salad, chicken wings, Rib-Eye (cooked specifically to my liking MEDIUM-RARE), and the roasted potatoes, along with the brownie for dessert. Everything was excellent!! Brazilian - If you are a meat lover, this place will suit you fine! Many different cuts of meat that is so tender and delicious!! Japanese - Tempenyaki style. A lot of fun and the food is delicious. Burger Joint - Everything was delicious, especially the chicken wings and mozza sticks! Beach - the beach was absolutely beautiful. They work very hard to rake up all the seaweed and was NEVER an issue. The water was a little mirky at the beginning of the week, but by day 4 it was very clear. Pool(s) - The activity pool, which is the only one with a swim-up bar, was always mirky and seemed to have a film on the top of it. It is also the only pool for people that don't have VIP, including kids. Didn't spend too much time there as the VIP Pools were much cleaner. Staff - These are the staff members that stand out most to us because of their great service, Orlando - I believe he was the VIP manager. He was great when we were checking in and helped us get settled in. Jose-Luis was our 1st butler. He helped by escorting us to our room and always speaking to us later in the week, even when he was replaced by someone else, FELIX! Like I had mentioned before Felix did an amazing job! He couldn't do enough for us!! Always there asking if we needed anything. It was our wedding anniversary and Felix, along with Jose-Luis, decorated our room with rose pedals, candles, and champagne! It was incredible. They definitely went above and beyond to make our stay a great one. Pedro, Irvin, Marlania, and Christian at the VIP Beach bar, were always friendly and provided great service! The animation team were also very friendly and would always ask how your day was. All in all, the service was superb. There are a lot of comments about the guys in the Beige shirts. yes they will ask you to meet to discuss time shares. My suggestion, and it worked for us, talk to one of them. Get his name. Remember it. And next time someone else asks you to meet, just say that you already spoke to ....! It can be annoying, but this is their job. They are usually friendly so just be respectful and they will do the same. Same goes with the people that are selling stuff on the beach. Just so no thank you and they will leave you alone. The landscaping and maintenance was very nice and clean!! All in all, we had a great trip and were pleased with everything! We would go back to this resort. If you can afford it the upgrade to VIP was worth it.



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