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Home > Mexico > Puerto Vallarta/Riviera Nayarit > Barcelo Puerto Vallarta

Puerto Vallarta/Riviera Nayarit - Barcelo Puerto Vallarta

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Hotel Apple Rating:

Apple Vacations Customer Satisfaction Score:

TripAdvisor Traveler Rating:

Based on 2287 reviews

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All Inclusive

Mismaloya - This deluxe all-suite resort complex is located on the beach overlooking Mismaloya Bay, 12 minutes from town. On-site is Cerro de la Iguana (hill of the Iguana), location of the famous movie set where Richard Burton and Elizabeth Taylor fell in love. It's a beautiful spot to enjoy delicious seafood, marvel at beautiful sunsets, or take advantage of 24-hour room service. 317 air-conditioned partial ocean or ocean view suites.

Premium Club Service Includes:

Private check in & check out, Complimentary early check in & late check out (up to 3 hours), Use of Premium Club Lounge- exclusive lounge with free internet service, refreshments throughout the day & evening, including continental breakfast, hors d'oeuvres and pastries, full bar with premium alcohol, table games, large screen TV and concierge service. Priority seating and reservations in the ala carte restaurants Reserved seating in the buffet restaurants Turn down service, bathrobe & slippers and deluxe bath amenities in suite.

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ROOM TYPES

1BD OCEAN GRAND MASTER PREMIUM
One bedroom with king bed, Renovated 2007, Large & separate lounge area, dining area, Upgraded bathroom, A/C, Satellite TV, Phone, Clock radio, Hairdryer, Coffee maker, Ceiling fan, Mini-bar, Room safe, Iron, Ocean-view, Premium Club amenities.

Other Amenities -

Air Conditioning
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe

2BD OCN AI FAMILY PREMIUM
Two bedrooms- one with king and one with 2 singles or king, Two bathrooms, 2 TV's, A/C, Phone, Clock radio, Hairdryer, Coffee maker, Ceiling fan, Mini-bar, Safety deposit box, Iron/Ironing board, Ocean-view. Premium Club Amenities.

Other Amenities -

Air Conditioning
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe

2BD ROH FAMILY AI
Two bedrooms- one with king bed & the other with 2 singles or king, Two bathrooms with shower, 2 TV's, A/C, Phone, Clock radio, Hairdryer, Coffee maker, Ceiling fan, Mini-bar, Safety deposit box, Iron/Ironing board, Internet access ($), Balcony or terrace

Other Amenities -

Air Conditioning

1 BED OCEAN MASTER PREMIUM
One bedroom with king bed, Renovated 2007, Large & separate lounge area, dining area, Upgraded bathroom, A/C, Satellite TV, Phone, Clock radio, Hairdryer, Coffee maker, Ceiling fan, Mini-bar, Room safe, Iron, Ocean-view, Premium Club amenities.

Other Amenities -

Air Conditioning
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe

1 BEDROOM OCEAN VIEW PREMIUM
King or two double beds, Bathroom, Living room with sofa bed, A/C, satellite TV, Phone, Clock radio, Hairdryer, Coffee maker, Ceiling fan, Mini-bar, Safety deposit box, Iron/Ironing board, Ocean-view. Premium Club amenities.

Other Amenities -

Air Conditioning
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe

1 BEDROOM
King or 2 double beds, Bathroom, Living room with sofa bed, Terrace or balcony, Satellite TV, Phone, Clock radio, Ceiling fan, Mini-bar, Safety deposit box, Internet access, Iron/Ironing board,

Other Amenities -

Air Conditioning

HOTEL LOCATION

The resort is set against an inimitable backdrop of fabulous Mismaloya Bay, along a beachfront with over 1600 ft of light golden sand. The property is twelve minutes south of downtown Puerto Vallarta,and 35 minutes away from the airport.

Address: KM 11.5 ZONA HOTELERA SUR
PUERTO VALLARTA
JAL

MX

Local Phone: 011-52-322-226-0

Toll Free Phone: 1-800-BARCELO

Fax: 011-52-322-22-805-00; 22-808-53

Website Address: www.barcelo.com

HOTEL FACILITIES

Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call

Shopping Mall Nearby (12 minutes)

Pools
Number of Pools: 4
Outdoor Pools: 4
Swim-up Bar
Pool features include waterfalls, small rivers and islands with jacuzzis.

Golf: NEARBY
Marina Vallarta Golf Course - 30 minutes north
Marina Vallarta Golf Club offers an 18-hole, par 71 course designed by Joe Finger. The course offers a total of 6,700 yards, and is located in the heart of Marina Vallarta, between the beach and marina. It is open daily from 7 am to 7 pm.
Holes: 18
Green Fees: $95.00
Cart Fee: Included.
Club Rental Fees: $25.00
Lessons Available

Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Court Fee: Complimentary

Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary

Other Sports Available
Other Sports: Pool Tables, Black Jack Tables

Health Club / Spa
Massage: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge

HOTEL DETAILS

Barcelo Puerto Vallarta is a all suite resort with Spanish/Colonial architecture located beachfront on beautiful Mismaloya Bay. Surrounded by mountains and a river, this deluxe resort offers 317 One & Two bedroom suites.
This self-contained all suite resort features a brand new Convention Center, 5 restaurants, 3 bars night tennis, four swimming pools, two whirlpools, water sports, an organized children`s program.
Beach:
Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 317
Year Opened: 1989
Credit Cards: Visa, Master Card, American Express

HOTEL RESTRICTIONS

No Spring Breakers. Room Service is $10.00 plus tax and service, per service.

DINING

Barcelo Puerto Vallarta features 1 meal plan options:

All Meals, Drinks & Tips

There are 5 Restaurants at Barcelo Puerto Vallarta:

Don Quijote - A la carte restaurant serving Spanish specialties. Open for dinner. Reservations are required. Dress Code: Casual-long pants and collar shirt

El Patio - International buffet restaurant serving breakfast, lunch and dinner

Los Arcos - A la carte restaurant offering steaks and seafood. Open for dinner. Reservations are required.

Capri - A la carte restaurant with Italian cuisine. Open for dinner, reservations are required.

La Cantina - Mexican buffet restaurant with a variety of tequila as its specialty. Open from 10am until 1am.

ACTIVITIES & ENTERTAINMENT

Daily Activities & Entertainment:

Volleyball, Water Aerobics, Watersports.

CHILDREN'S PROGRAMS

The Kids Club hosts a variety of activities designed especially for kids, including exercises, handicrafts, painting, singing, beach soccer, bingo, piñatas, beach activities, treasure hunts, parades, bobbing for apples, and more!
Applicable Ages: 5 to 12 years old.

Children's Facilities
PlayGround
Game Room
Children's Pool

Babysitting Fee: $9.00 per hour
Advance Notice for Babysitting: 24 hours

Children`s pool and movie room.

Apple Vacations Customer Satisfaction Score

Hotel Average

What to expect

Food Quality

Comfort

Cleanliness

Service

916 Recommend
916 past Apple Vacationers would recommend Barcelo Puerto Vallarta to their friends and family

TripAdvisor Web Reviews

Based on 2287 reviews

What to expect

Location

Rooms

Service

Value

Latest Trip Advisor Review >>

Apple Vacations Traveller Reviews

CHERYL T.

May 17 2013

The only concern was a bias toward serving the Mexican clientele ahead of Americans. It was especially evident when they were busy (Fri/Sat). .. More>

Customer Rating:

Excellent!!!

MATTHEW S.

Apr 01 2013

We took our 16 year old son and 15 year old daughter. Very family friendly and safe. Never a dull moment. I would recommend it to anyone. .. More>

Customer Rating:

Barcelo PVA

CARL B.

Mar 27 2013

We were extremely please with our visit to the Barcelo. Everything was as wonderful as we had hoped. We would definitely come back and recommend it to others. .. More>

Customer Rating:

Plan to return

WENDY H.

Mar 24 2013

We thoroughly enjoyed our stay at the Barceló. Premium Club amenities were very good. The resort was not over crowded which made it more relaxing for us. We hope to return to the resort again. Thanks! .. More>

Customer Rating:

GOT SICK AFTER 2 DAYS LASTED 2DAYS

CHRISTOPHER C.

Mar 01 2013

WAS NOT TOLD PEOPLE WERE GETTING SICK FOR THE LAST MONTH .. More>

Customer Rating:

What a joke

HEATHER A.

Feb 28 2013

I brought 50 guest with me for my wedding. Only 3 people didn't get horribly sick while at the resort. I asked the hotel manager about people getting sick before I left and she assured me that no one was getting sick at the hotel. As soon as I arrived all the guest of Barcelo were buzzing about get .. More>

Customer Rating:

3 days in bed sick

WAYLON W.

Feb 27 2013

There was a virus/bug going around the hotel that was making a lot of the guest sick including me. The first 3 days of my vacation were spent in my room. In the future I will not be booking my trip with apple vacations. .. More>

Customer Rating:

THE BIG BARF

JAMES K.

Feb 27 2013

I'M SURE YOU KNOW BY NOW THAT THERE WAS AN EPIDEMIC OF GI ILLNESS GOING THRU THE HOTEL. OUR GROUP PUT IN MANY SICK DAYS. IT WAS NOT AN ENJOYSBLE VACATION.I THINK HALF THE GUESTS WERE SICK. .. More>

Customer Rating:

bugs

SUSAN B.

Feb 20 2013

We woke up several days with bites all over our backs and legs. I at first thought bed bugs, but after further investigation when I got home, believe they where roach bites. I saw several in our room and the hotel staff did come and spray, but it didn't help. I like Barcello PV and have been the .. More>

Customer Rating:

better 2 years ago

MICHAEL F.

Dec 26 2012

We were at this resort 2 years prior, and returned because of the great experience the first time. This time, however, the resort had deteriorated significantly. Our 2 main areas of disappointment were (1) the food; and (2) the quality of the room/response to complaints. The food was edible. Th .. More>

Customer Rating:

My Barcelo Puerto Vallarta stay

JEAN L.

Dec 04 2012

I thought the hotel was okay, room, food, pool, however, the maid stole my clothes from my room and they did absolutely nothing about it. I will never return to this hotel again. I was so disappointed to find out that their staff can take something that does not belong to them and have no ramific .. More>

Customer Rating:

TripAdvisor Traveller Reviews

Good choice for woman travelling alone

Andrea C, Los Angeles

Sat May 18 20:27:24 EDT 2013

I think for a woman travelling alone the Barcelo could be a good choice. However, next time I think I'll chose a hotel that's not an all inclusive and enjoy better food at local restaurants. The... More>

Our worst all-inclusive experience

HepburnHallett, Coquitlam, Canada

Thu May 16 15:59:53 EDT 2013

First, I begin by explaining that my husband and I have both traveled extensively, including to Mexico (including PV), Cuba (twice), Dominican Republic, Costa Rica, etc and stayed at many... More>

First, I begin by explaining that my husband and I have both traveled extensively, including to Mexico (including PV), Cuba (twice), Dominican Republic, Costa Rica, etc and stayed at many all-inclusives from 3* to 4*. We stayed at the supposedly 4.5* Barcelo Mismaloya in PV Jan 27 to Feb 3, 2013. The hotel itself is fine. We had a lot of issues with noise, but as it turned out, that was the least of our concerns. We arrived Sunday and by Monday night, my husband and I were both clinging to the toilet with norovirus. We had heard rumours around the pool of people being given dirty (used) glassware from the bar and throughout our stay we never saw the common areas of the resort being cleaned. Never was a single bottle of bleach seen and the maids used the same cloths to clean surfaces in multiple rooms -- great way to spread disease. By the middle of that night, I was so sick and dehydrated that my heart rate was sky high and I could not slow it down. I was transported to the hospital in downtown PV after having to pay to speak to a doctor on the phone and being told by the night manager "You are the only person who is sick." At the hospital (which is 5* by the way!), we met others from the Barcelo who were also sick. It turns out we weren't "the only ones" after all. We spent three days in hospital and incurred thousands of dollars in expenses (which are luckily reimbursed by our insurance). Upon our return to the hotel, our room had not been cleaned, and I was terrified of eating or drinking anything at the hotel. I pretty much drank bottled water and ate instant noodles from the grocery store in town. So in terms of enjoying the benefits of an all-inclusive? Yeah, I didn't. I had two drinks and about 6 meals there. Sure worth the thousands I paid, huh! The reason I am posting this late is because I wanted to give Sunwing and Barcelo the opportunity to address my concerns before sharing this experience on TA and social media. It has taken FOUR MONTHS to get a response from Sunwing Vacations customer service. They sent me a form letter (copy/pasted content) to say they were sorry we got norovirus at the hotel. They said that the hotel apparently "takes this seriously" and then referred to an "outbreak" of noro that happened in PV during the time we were there. We gave Sunwing and Barcelo ample opportunity to make this right and they have not. In fact, we had to FIGHT to get back $150 we paid for an excursion which we cancelled more than 24 hours in advance (because we were lying in hospital rooms with IVs in our arms!!!) It doesn't help that our flight home with Sunwing was delayed 20 hours! Think twice before booking with Sunwing. And definitely think twice about staying at the Barcelo. They do not follow standard hygiene and cleanliness practices -- for a 4.5* this hotel is a disappointment. The food was below average and the service was horrific. Tips required for EVERYTHING and even a tip doesn't afford you smile. If you get sick at this hotel, they'll tell you it's your fault. So think twice. PS If you do go to PV, I recommend finding the Tropical Sno shaved ice shop and book your Vallarta Adventures excursions through them. Their prices are lower than the hotel reps and their snow cones make you feel a lot better when you've been sick as a dog for a week. :)

They cheat you on the reservations and exchange rate

Dan B, Capitola, California

Wed May 15 23:38:38 EDT 2013

Stayed here for a weeklong trip. The hotel was nice, food good, entertainment was cute but hokey. Try to get out of the hotel for decent deals on side trips and adventures. Big drawback was the... More>

Fabulous holiday

Gillian M, London, United Kingdom

Thu May 09 10:45:35 EDT 2013

I recently stayed at the Barcelo for 5 nights and 6 days with a group of friends for a wedding. My room (1616) was really spacious and spotless. Each day my housekeeper Magdalena would leave fresh... More>

FUN!

li123, Calgary, Canada

Wed May 08 14:30:42 EDT 2013

This was our first time stay in a all inclusive resort, and the experience was great! We pre-rearranged all the dates for excursions and dinner reservations which was a smart thing to do. The excursion and dinner reservation manager Adelina was great and very patient with all my questions about how things work. On top of that, she replied my e-mail super fast! The rooms were big, nice, and clean, we got 1315 and 1318, the view was great! They restocked the mini fridge every day, one time we saw the guy that came to stock them, and he just let us take whatever we want from the cart (awesome!). All the staff were super friendly, we were so surprised that they keep encouraged alcohol and food! We went to all the restaurants on the resort, the best reserved restaurant was the Italian restaurant, everything there was so good including the appetizer bar. The El Patio buffet was good too, some foods are the same everyday but there's always something different everyday too. If you would like speciality coffee (e.g., latte or cappuccino), you can ask the staff in the buffet, they will get the kitchen to make it for you :). Although they don't taste like Starbucks quality, it still made me feel special :D. They have promotion for excursions, buy 2 get 1 free (selected ones); strongly recommend the Outdoor Adventure (Ziplining). We also went to Las Caletas and Rhythms of the Night. Las Caletas is a beach, they offered a bunch a activities there that you can do, we went there from our hotel's beach by a speed boat (pretty fun). Rhythms of the Night included a long boat ride to Las Caletas, a show (pretty good), and dinner (pretty good but I think some of us got sick stomach the day after); it's good for couples because they light the whole beach with just candle and fire sticks. Also strongly suggest the City Tour, great for learning some history of the city and souvenir shopping! Five of us went, and non of us got sick from the food in resort, but I would still suggest get all your vaccines updated (Hep A*), get prescribed wide-spectrum antibiotics, and some medications (Tylenol, Advil, Imodium, bug spay*, Benadryl, Pepto-Bismol, etc...). The resort charged any extra spending under the rooms in Pesos, although they quote most of the price in USD, they used a higher exchange rate to converted into Pesos; so if you want to pay using Canadians and/or American, they converted into Pesos using a lower exchange rate (complicated). To sum up, they make money by playing around with the exchange rate, so I would suggest exchange enough Pesos for your stay so you will only pay the one time exchange rate lost (from your bank, which is small). We had a very good experience there and will definitely go back to this resort again!

The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.

	APPLE RATINGS: Exceptional Standard of Service & Quality; Luxurious;
	Superior First Class; First Class; Comfortable; Modest
	Superior to other hotels with the same rating; Superior to other hotels with the same rating

*Unless otherwise noted, fares include ROUNDTRIP AIRFARE via U.S. certified air carrier, hotel transfers, hotel tax, resort baggage handling, fuel surcharges and all pre-collected U.S. and foreign taxes and fees including September 11th Security Fee. More details
© 2013 The Coryn Group II, LLC All rights reserved.

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