Cancun

Barcelo Maya Tropical and Colonial Beach


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All Inclusive    

2018 Exceptional Values
Extra Value: Receive up to $1000 in Resort Discounts (booking dates, travel dates, duration, and usage restrictions may apply).
Honeymoon: Room upgrade to Oceanfront (based on availability), fruit basket, bottle of sparkling wine and Continental breakfast in bed the morning after arrival (reservations required).

Spread over acres of lush tropical gardens, the upgraded, all-inclusive Barcelo Maya Colonial & Tropical Beach is bound to impress. With 960 rooms situated on over a mile of dazzling private beach and spectacular protected coral reef, this resort is an unparalleled exhibition of Caribbean paradise in coveted Riviera Maya.

Enjoy access to sixteen international restaurants, featuring Seafood, Asian, Mediterranean, and Italian cuisine, plus four buffets and four beach restaurants with local and specialty dishes to suit any palate. Fourteen bars throughout the complex ensure a delicious cocktail awaits you at every turn. Lounge by one of four expansive main swimming pools, or join in the daily activities and watersports.

One of the largest theaters in the Riviera Maya will present nightly live shows complete with an accompanying orchestra. The U-Spa awaits your pleasure, boasting the latest equipment and luxury treatments, with whirlpool, two saunas, and two Turkish baths to relax away your stress and rejuvenate your senses.

Families can enjoy maximum freedom, choosing from among a wide range of activities for the whole tribe, including a gym, shopping, and non-motorized watersports. Qualified staff members organize entertaining activities for the smallest members of the family in the mini-club. Children are guided through games, competitions, drawing, handicrafts, movies, a mini-disco, mini-aerobics, and the brand-new U-Kids Spa.

By day, adults can join in a variety of sports, including tennis (day or night on floodlit courts), basketball, snorkeling, kayaking, windsurfing, and miniature golf. At night, enjoy the vibrant entertainment at the unique live shows and then dance the night away at Jaguar's Nightclub. In addition, you are free to access facilities in the pool and beach area of the Barcelo Maya Beach & Caribe immediately adjoining your hotel.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property holds Gold Certifications from EarthCheck and Green Globe.

Guests have the option to reuse towels and sheets in order to conserve water and energy, and there is automatic, eco-friendly light control in public areas. Clean drinking water is enjoyed thanks to a reverse osmosis plant. Education stations are also available for guests to learn about the care of local ecosystems and wildlife.

The on-site nursery produces 90% of the plants used in local reforestation, while the 3,200 sq. ft. garden, "La Huerta del Chef", contains vegetables, herbs, corn, fruits and different types of chili peppers.

The resort incorporates fencing around nesting areas on the beach in order to protect baby sea turtles.

Find more information about Barcelo Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Address: CARRETERA FEDERAL CHETMAL KM 266.30
PUERTO JUAREZ
QR

MX
Local Phone: 011-52-984-875-1
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 4

Access to four main pools with swim-up bars around the complex
Tennis
Number of Courts: 2
Outdoor Courts: 2
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Magnificent all-inclusive beach-front resort in two adjacent hotels spread over acres of lush tropical gardens. This resort features access to 16 restaurants, fourteen bars, disco, four main pools, and guests can use the facilities and a la carte restaurants at the Barcelo Maya Beach & Caribe (there is no access to Barcelo Maya Palace). Beach: Private beach for 1.12 miles crystalline turquoise waters and spectacular protected coral reef, an unparalleled exhibition of the Caribbean paradise.
Total Rooms: 960
Year Opened: 2005 Credit Cards:
HOTEL RESTRICTIONS
No Spring Breakers. A la carte dining: 3 nights: 1 dinner, 4-5 nts: 2, 6 nts: 3, 7 nts: 4, 8 nts: 5, 9-10 nts: 7, 11-12 nts: 8, 13 nts: 9, 14 nts: 10. Poolside waiter service is not part of the all-inclusive plan. Charged as room service fee.
ROOM TYPES
JRSUITE OCEANFRONT PREMIUMLEVL
comfortable 570 ft2 junior suites have a terrace or balcony with beautiful ocean views. You will also have access to the exclusive Premium Level benefits.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
FAMILY ROOM
Family room includes one bedroom with a king bed and a full bathroom, a separate living and dining room with three day beds, and a balcony or terrace with tropical garden views.
Other Amenities -
Air Conditioning
Fan
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUPERIOR ROOM RUN OF THE HOUSE
Guestroom includes one king bed or two double beds, a day bed, and a private balcony or terrace with garden views. Max. Occupancy: 4 guests.
Other Amenities -
Air Conditioning
Fan
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUITE OCEANFRONT PREMIUM LEVEL
Intimate suites offer beautiful views of the ocean and tropical gardens. Scented candles and relaxing bath salts add to the elegance of this room. Also access the exclusive Premium Level benefits.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Barcelo Maya Tropical and Colonial Beach features 1 meal plan options:
All Meals, Drinks & Tips
There are 16 Restaurants at Barcelo Maya Tropical and Colonial Beach:
Capri - Italian a la carte restaurant. Open for dinner from 6:30 - 10:30 pm.
Kyoto - Japanese a la carte restaurant. Open for dinner from 6:30-10:30 pm.
Mare Nostrum - Seafood restaurant served Mediterranean style. Open for dinner from 6:30 - 10:30 pm.
Rancho Grande - Snack bar and grill serving lunch and snacks from 10:30 am - 6:30 pm.
Capitan Morgan - Snack bar and grill serving lunch and snacks from 10:30 am - 6:30 pm.
Beach Buffet - International buffet restaurant at Barcelo Maya Beach. Open for breakfast, lunch, and dinner.
Trattoria Pizza e Pasta - New Italian specialty restaurant. Open for dinner from 6:30-10:30 pm.
Tropical Buffet - International buffet restaurant at Barcelo Maya Tropical. Open for breakfast, lunch, and dinner.
Tokio - Japanese specialty restaurant. Open for dinner from 6:30-10:30 pm.
Colonial Buffet - International buffet restaurant at Barcelo Maya Colonial. Open for breakfast, lunch, and dinner.
La Fuente - Spanish specialty restaurant. Open for dinner from 6:30-10:30 pm.
Mariachi - Snack bar and grill serving lunch and snacks from 10:30 am - 6:30 pm.
Mexico Lindo - Mexican specialty restaurant. Open for dinner from 6:30-10:30 pm.
Palmeras - Snack bar and grill serving lunch and snacks from 10:30 am - 6:30 pm.
Caribe Buffet - International buffet at Barcelo Maya Caribe. Open for breakfast, lunch, and dinner.
Santa Fe - Steak house a la carte restaurant. Open for dinner from 6:30 - 10:30 pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Basket Ball, 18-hole Mini-Golf, Darts, Bocce Ball
Nightly Activities & Entertainment:
One of the largest theaters in the Riviera Maya. Nightly shows accompanied by a live orchestra.
CHILDREN'S PROGRAMS
Barcy's Kids Club
Applicable Ages: 4-12

Teen club

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
108 Recommend
108 past Apple Vacationers would recommend Barcelo Maya Tropical and Colonial Beach to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5026reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
3rd Time's a Charm
JEFFREY A.
Jan 17 2018
Apple Vacation provides great service from booking to return. Hotel property is mid-sized, easy to navigate, and has all the amenities one would expect. It is not the highest of luxury, but it is absolutely wonderful. The pool area is gorgeous, but the pool water is not heated; winter pool water is very cold. Ocean/beach is also beautiful, and there are plenty of chairs. The beach is a bit rocky and difficult to enter in many spots, but the water is calm and lovely once you're in. Water shoes are recommended for easier entry/exit. Evening entertaining is sub-par; almost laughable most nights. Just go because it's fun... not because it's trying to be a Broadway knock-off.
Customer Rating: 

Barcelo Riviera Maya hotels
JOHN S.
Dec 26 2017
Exceeded our expectations in all categories. Dont pay attention to any negative reviews. This is an awesome place
Customer Rating: 

Barcelo grand resort
MIRKA G.
Dec 21 2017
Ok its nice you can use 4 resort areas, so for sure its big but there was not so much to see... most customers was families with kids. Bars was empty same with pools. Pools water was freezing! Ocean was much warmer than pools. Food was pretty good in buffee but always same, they change nothing. A la carte... japanese one suck. I wanted to cry when they overcooked tuna, lobster, swordfish and didnt make duck skin crispy. Italian restaurant was good. Staff is not so nice, they dont really talk with you but laugh behind your back making fun of you. Bed in room is rock hard.
Customer Rating: 

Our review
BRENDA M.
Dec 11 2017
We really loved it here! It was awesome, planning to go back. We thought we could eat at Tropical but were not allowed too.
Customer Rating: 

Wonderful Vacation!
JEREMY W.
Nov 26 2017
Beautiful beach, great food, AMAZING spa! Everyone friendly. Staff spoke limited English so that was a challenge at times. I would highly recommend this resort!
Customer Rating: 

Buffets. Not. Good
SUSAN H.
Nov 21 2017
We. We're. Not. Able. To. Book, restaurants. Told. They. We're. Full. I. Didn't. Expect. To. Only be able. To. Go. To. The. Buffets. Very. Disapointing. A mother and. Daughter. Told. Us. They. We're. Told. The. Same. Regarding. No. Reservations. But. When. The. Mother. Showed. Ed. $10,00. An. Opening. Became. Available. Would. Not. Recommend. This. Resort.
Customer Rating: 

Everything in ONE spot.
STEPHANI B.
Nov 13 2017
My only issues with the hotel is that there are no bathroom fans for when you shower which leaves a lot of moisture in your rooms. Other than that everything was great. The hotel was booked at 30% capacity when we were there which felt like we had the resort to ourselves. Everyone was very friendly. We did get lost one night trying to find a restaurant and no one we stopped to ask spoke any English, so it was hard to get the proper directions and we ended up walking in circles and missed our reservation that night... but another restaurant squeezed us in with no issues. The beaches was great, the water the perfect temp. The pools were huge. Swim up bars were always welcoming. The buffets off of/close to the beach were perfect when you needed a snack. Having everything on site means, casino, shopping, bowling, clubs, various restaurants, Dolphin experience, etc... you really DON'T have to leave the resort for anything. Although a few of us did venture into town for shopping to get better deals on souvenirs on our last day. There were 14 in our group for this trip and every single one of us said we'd go back to this resort again. A few of us are already pricing and trying to plan our next escape there. Very pleased with our experience and would recommend this group of resorts to everyone.
Customer Rating: 

Loved the Barcelo Grand Resorts!
JOSHUA H.
Oct 30 2017
Everything was excellent from the time we left the airport until we arrived back at the airport. My husband and I could not have asked for a better vacation! The staff at the airport were friendly and helpful! We made it to our hotel and although we waited for about 30 minutes to check in, it didn't seem to be an issue with the staff but the large group ahead of us. Once we finally made it to the check in desk we were checked in within minutes. We felt our room was very clean, which is a huge selling point for me. The food selection was amazing and very tasty! The wait staff was phenomenal! My only complaint for the entire trip would be that it took us several days to figure out the schedule of the activities of the different (Barcelo) hotels, etc. because it is such a large resort. We even asked for a schedule and they didn't have one consolidated for all the Barcelo hotels that you have access to. I would highly recommend this place and would certainly go again-even with our kids next time! Amazing and beautiful!
Customer Rating: 

Best Beach!
CHERYL O.
Oct 03 2017
This place is impeccable. My 4th time here and going back in March!
Customer Rating: 

The resort was beautiful
KRIS J.
Sep 25 2017
Maintenance and janitorial staff kept the grounds and facilities immaculate and beautifully maintained like brand new. Clean, abundant, and aesthetically pleasing pools with fountains, sprays, and bars. Spacious and fresh with many palms. The mattress was very firm. I prefer a soft mattress; but didn't inquire at the front desk if there was foam or something available to soften the bed. The pillows were very firm, and they were able to provide a satisfactory feather pillow.
Customer Rating: 

Just in general
DANIELLE P.
Sep 19 2017
Let me start with the negativity 1st because there are only a few... the 1st thing was that the resort was an hour away, I thought it said 45 minutes, however I could be wrong on that one.. the next thing is that most of the staff members didn't speak good English.. the last thing was the mesquito's, I usually go to Mexico in November, this time I went in September and there were a lot of mesquito's this time of year. Other than that the resort was beautiful and breathtaking.. I will definitely go back even though it was an hour from the airport. The food was amazing. There is even shopping on site so you don't have to leave the resort at all.. the staff was very friendly.. I will be back to this resort.. absolutely loved it.. I highly recommend it.. I've been traveling to Mexico for the past 3years and I've stayed at 5 start resorts and this is right up there and you can't beat their price.. N
Customer Rating: 

TripAdvisor Traveller Reviews
Good but not really my type
Rick M, Beirut, Lebanon
Thu Jan 18 11:46:17 EST 2018
Barcelo is a massive resort where I came for meetings. The place has several hotels on site and plenty of restaurants to choose from- nearly everything is included (laundry, certain special treats, and shopping are not included- one WiFi code for one device is included- others will cost) The rooms are nice, certainly adequate. The buffets are full of food but perhaps a bit redundant, there are plenty of options for variety but if you’re a vegetarian it becomes tedious after a few days. I’m very impressed by the salad bar and the fresh fruit. There are many pools and good beachfront. I’m not much for crowds, music, but I found a quiet place on the beach. There are some lane pools for exercise and a lot of options for activities. There are a few too many people who are drunk here. Also the cultural diversity isn’t very strong. Nice Mexican staff- exceptional in most respects...but they serve an almost completely euro-American client base. I’m most impressed by the staff who are quality, warm, and extremely responsive in the work they do.

AMAZING STAY!
Ana F, United States
Wed Jan 17 09:31:35 EST 2018
I went over with a group of friends and we had a blast! Our room was impeccable and the staff at the front desk was very friendly, in spite of us going back to them every time we needed directions to go somewhere. Special thanks to Angel who went the extra mile to make us feel at home. Will definitely come back!

Poor service
kimberlyannr2018, Massapequa Park, New York
Wed Jan 17 05:41:43 EST 2018
Service was poor. Not very accommodating to people with food allergies. The rooms smelled awful. Requested a king bed and when checking in and brought to our room it had double beds. Took 1/2 to get it straightened out. If you don’t tip don’t expect any service they totally ignore you. The one time I forget my hairdryer and the one in the room was broken. Took two days and many calls to get someone to come fix. Called one day asked to speak to a manager and they hung up on me. When I finally got the so called manager on the phone they finally came to fix it. I could go on, too much to tell. The place is big so if you don’t mind walking the surroundings are nice but service is below par.

Great as usual!!
Olga0r, Winnipeg, Canada
Wed Jan 17 05:23:50 EST 2018
This is our third trip to Barcello. This is a great resort with a great service and food. People complain about not having free Wi Fi but we see it as a positive future. We appreciated that we had a limited access to the media and could just relax and enjoy vacation without the cell phone.

lack of professionalism, lasck of imagination, lack of maintainance - NEVER go back again!
hamid2018,
Tue Jan 16 22:20:45 EST 2018
when you have to ask repeated to fix the AC and washroom door and when they have to move 3 times in a 7 day stay because of issues with the room, you have to wonder if this is a hotel that is meant to be in this business to start with



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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