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Barcelo Maya Palace Deluxe

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All Inclusive    

The on-site nursery produces 90% of the plants used in local reforestation, while the 3,200 sq. ft. garden, "La Huerta del Chef", contains vegetables, herbs, corn, fruits and different types of chili peppers.
The resort incorporates fencing around nesting areas on the beach in order to protect baby sea turtles.

You'll feel as if you've walked into a dream when you enter the crown jewel of the Barcelo Maya Beach resort complex: the luxurious all-inclusive, Barcelo Maya Palace Deluxe. It's all here: a postcard-worthy backdrop for your perfect vacation, complete with the lush, tropical landscapes, powder soft sands, and sparkling turquoise hues of the Caribbean.

Every room at the Barcelo Maya Palace is a suite inspired by the local colonial style where every corner has its own unique and exclusive personality. Hungry? Not with a selection of eight distinctive, elegant restaurants awaiting you, including a choice of French, Caribbean, Asian, Brazilian, and Mediterranean cuisines to satisfy every appetite.

Kids are cordially invited to the Barcy's Kids' Club for fun activities all day, the Teen Club for kids over 12, the children's waterpark, and the miniature golf course. Is relaxation your goal? Step back in time into the 16,000-square-foot U-Spa inspired by Mayan philosophy, with a spectacular Temazcal, a Mayan steam bath. If you wish to purify your energy or just relax, these traditional spa services will rejuvenate you.

Stay on the move with an activities schedule that is new every day. Grab your team and head to the professional soccer field or stop by one of the nine lighted tennis courts. Challenge a friend to some basketball or try your hand at archery. Dive into the sparkling ocean for some kayaking, windsurfing, or catamaran sailing, and then back onto the white sands for some beach volleyball!

Need a rest? Just lay back by one of two impressive pools or lounge in the Jacuzzi with a cool drink and a snack from the beach grill. If you're a night owl, be sure and to check out the dynamic live show and then take the complimentary Express Maya Train to Jaguar's disco to dance until the wee hours of the morning!

Guests of the Barcelo Maya Palace Deluxe can enjoy full access to the services and amenities of all hotels that make up the Barcelo Maya Beach Resort complex. Stay at one, play at all! It's all here.

Exceptional Values!
Honeymooners: Room upgrade (based on availability), petit fours, bottle of domestic champagne and American breakfast in bed the morning after arrival (reservations required).
Family: Families of five may share the minimum room category with existing bedding (two adults and up to three children 12 years and under).
Extra Value: Receive up to a $1000 Resort Credit (booking dates, travel dates, duration, and usage restrictions may apply).
Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property holds Gold Certifications from EarthCheck and Green Globe.
Guests have the option to reuse towels and sheets in order to conserve water and energy, and there is automatic, eco-friendly light control in public areas. Clean drinking water is enjoyed thanks to a reverse osmosis plant. Education stations are also available for guests to learn about the care of local ecosystems and wildlife.

Find more information about Barcelo Hotels & Resorts.

Learn more about Riviera Maya.

Local Phone: 984-875-1500
Fax: 52 984 8751501
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Number of Pools: 3

3 swimming pools with whirlpool and waterpark area for children.
9 and 18 hole golf courses located at Playa del Carmen and Puerto Aventuras.
Holes: 18
Number of Courts: 1
Lighted Courts: 1
Court Fee: Floodlight charge
Raquet Rental Fees: complimentary
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
JetSki / Waverunner: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Sauna: Complimentary
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
Delight in unique architecture inspired by authentic colonial buildings. The Barcelo Maya Palace offers discerning guests an all-suite property. Step into your relaxing oceanfront sanctuary to be greeted with calming decor accented by plush amenities. This all-inclusive hotel, part of the Barcelo Maya Beach Resort. Guests have exchange privileges and access to the entire Barcelo complex, including a la carte dining at all three resorts. Children will enjoy a waterpark designed just for them. Beach: The most beautiful white-sand beach along sparkling turquoise waters. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Year Opened: 2008 Credit Cards: Visa, Master Card, American Express
Reservations required for all a la carte restaurants-subject to availablity. Each room will receive 1 a la carte dinner per night. Poolside waiter service for food/drink is not included in the all-inclusive plan, and will be charged as a room service fee.
500 square feet, 2 day beds & king or 2 double beds, living room safe deposit box, LCD flat screen satellite TV, Internet connection (fee), Telephone with voicemail, Hairdryer, Iron and ironing board, Bathrobes and slippers.
Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
Features one king or two double beds, a private terrace with pool views, a living room with two day beds, 24-hour room service, VIP amenities, aromatherapy menu, free internet, and concierge services. Offers guests exclusive access to private club lounge.
Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
509 sq. ft., King or two doubles, Balcony, Ocean-view, Living room area with 2 single beds, LCD flat screen TV, Internet connection, Bathrobes/slippers. Club Room amenities included.
Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
Room offers a preferential club premium location with oceanfront views. Separate bedroom features one king bed and a full bathroom. Living and dining room includes one day bed and guest bathroom. Large terrace is furnished with lounge chairs.
Other Amenities -
Air Conditioning
Barcelo Maya Palace Deluxe features 1 meal plan options:
All Meals, Drinks & Tips-Guarantees that each room will receive 1 a la carte dinner per night, meaning guests may eat a la carte every night.
There are 6 Restaurants at Barcelo Maya Palace Deluxe:
Caribe - Caribbean a la carte specialty restaurant. Open for dinner. Semiformal dress code.
Le Brasserie - French a la carte specialty restaurant. Open for dinner. Semiformal dress code.
Rodizio - Brazilian a la carte restaurant. Open for dinner. Semiformal dress code.
La Hacienda - Hacienda style Mexican buffet restaurant
Mirador - International buffet
Coral - Snackbar/grill restaurant
Daily Activities & Entertainment:
Variety of activities organized by the entertainment team. Tennis court, multifunctional court, basketball, soccer field.
Nightly Activities & Entertainment:
Live shows with professional dances in the theater/discotheque (adults 18+), lobby bar with musicians (scheduled dates).
Barcy Club with children's pool and water games
Applicable Ages: 4-12 years old

Children's Facilities
Game Room
Teen Disco
Children's Pool

Babysitting Fee: $
Advance Notice for Babysitting: Yes

Water park for kids.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
1543 Recommend
1543 past Apple Vacationers would recommend Barcelo Maya Palace Deluxe to their friends and family

Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4205 reviews
What to expect

TripAdvisor Traveller Reviews
Should be 5 star
Bigcityeater, Chicago
Wed May 04 15:08:47 EDT 2016
This resort is beautiful, the food is simply the best we have ever had at an All Inclusive, the French speciality restaurant was our favorite. I am not a big fan of buffets but they were all fantastic, try the freshly grilled chicken. The bars served top shelf liquor and the waiter service was great. The pools were fantastic, loved the swim up bar. The spa and the gym were top notch. Two things let this resort down. Night time entertainment sucks, very little live music. We did see two of the shows and they were not good and apart from the lobby bar nothing was going on. After 9 it was very boring. The other problem was communication and signage. This is a huge resort and they had maps located everywhere but very rarely they had a You are here dot. The signs point you in a direction and then you come to a split in the path and no signs.They also listed activities with wrong times and no mention of where the location is so it was very confusing. So wonderful place, an hour away from the airport but lack of decent entertainment at night means I would not return More>

Very Good but not quite 5 star
Woody R, Evans, Georgia
Wed May 04 09:26:46 EDT 2016
Barcelo is a very well respected chain with resorts all over the Caribbean but this resort although it was very good wasn't , for me at least, up to the 5 star level. As I have said before I have stayed in 5 Star resort and can see and feel the difference. This resort had very good food overall and even the buffets for breakfast were good with a good variety of food. It had a nice variety of bars but not much for entertainment. Some games on the beach and a couple of shows at night at the palace in the evening but if you wanted anything else we had to travel across the resort to the mall. Thank goodness for the bus!! Yes the bus!! this place is so big with multiple individual resorts on the grounds that to get around with out killing yourself walking....you had to take the bus. Not a bad thing, as a bus routes go there is a wait. The rooms were very nice and cleaned very well everyday. the cleaning staff was very friendly. There was a "Mini Bar" in our room but no alcohol. And I feel we paid a premium price. A fully stocked bar is one of the things i look for in a 5 star resort. Free Wifi is another but not here. All the staff there were helpful and courteous but the check in desk was very disorganized. Now it was during spring break season so it was very crowded but there wasn't any rhyme or reason to the next up to the desk. We waited over an hour to check in. More>

Barcelo Palace and French Restaurant (Brasserie Restaurant) April 2016
D G, Detroit
Wed May 04 08:13:46 EDT 2016
Our group was at the Barcelo Maya Palace Deluxe from April 3rd - 10th 2016. We had a very positive experience at the Palace Deluxe resort ... We had dinner at several locations, however, our favorite meal was at the French Restaurant (Brasserie Restaurant). Our waiter Adrian Lopez Hernandez and the other waitstaff went above and beyond to make our dinner perfect! Thank you guys for your excellent service and the nice picture with you at our table too! We will definitely plan to return to this resort in the future! We loved the adult pool area with incredible bar tender (Ullian). His drinks (the "Palace Special") were amazing and he was a lot of fun too! Thanks for a great vacation!! More>

Beautiful Resort
cvance102016, Wheeling, West Virginia
Mon May 02 12:56:39 EDT 2016
We've been to Jamaica, Punta Cana and Mexico 4 times. This is by far the most beautiful resort we have stayed at. We stayed here 4 years ago, since then they have added a mall with bowling. I would highly recommend this resort. You can snorkel right off the beach with turtles, sting rays ect. The went with 4 couples. 2 of the couples were first timers. Now they are planning on bringing their family. The restaurants in the evening were very good. 5 stars for this resort!! More>

Wonderful place
Beth3536, Boston
Sun May 01 18:33:25 EDT 2016
We visited 4/19 to 4/26, a group of 7 adults and 7 teenagers. the resort honored our request for upper floor rooms on the same corridor. Beautiful rooms, a bit of a walk from the beach and food, but that was fine, in light of all of the extra eating and drinking. Amazing beach, great for walking along the paved pathway near the beach. Some of the sand was rough on bare feet but fine with water shoes. Amazing service everywhere, smiling employees were super helpful. Room cleaning was good, plenty of towels, room fridge refilled daily. We tried food and drink on the Tropical/Colonial side, and although it was acceptable, the quality was definitely better on the Palace side. More drink selection, as well. Ana at the pool was very attentive, no one went thirsty on her watch Coffe/cappuccino available at Coco Bar and lobby bar in am, yummy. Our favorite restaurants were French, Itaian at the Mall and Tokyo at the mall. Rodizio was good, too, amazing outdoor seating at palace alacartes. We brought $200 per couple for tips, $100 in 1s and $100 in 5s, used 90 percent of it, so that felt like the right amount Tips: If you want to snorkel, bringing your own is so worth it, we found the turtles to be active in early am. You almost have to check a bag for your sunscreen, we used close to 2 bottles each of 30 plus spf. we brought bubba mugs but never used them. Cenotes across the street are amazing, you can walk over there, but not for little kids nor the elderly. Crossing the highway is a bit scary but we managed. Our teens and some active parents enjoyed the flow rider, consensus was that it takes some skill. Teens took collectivo to ZpuHa Beach for massages, they said it was quick trip and easy. We did a private charter with H2O cruises, which was very fun, it's only about a 10 minute ride from the resort. Super clean and well maintained everywhere. We avoided the wifi, got international plans for our Verizon phones for $2 each per day, which worked out well. I had trouble calling out, but texting was fine and email a bit slow. it seemed to work better on iPhones than androids. Texting was key for our large group, our group text was very helpful, we could relax and not waste time wandering around this large property searching for our friends. We lived in bathing suits, and cover ups all day. Most of our shorts came back home unworn, Men DO need long pants and collared shirts in alacartes restaurants, at least the ones we went to. We saw teens in High end khaki shorts refused entry to a restaurant. They had to put on resort supplied pants in order to enter. Not a relaxing vacation dinner. One man in our party did get in with open toed shoes. We visited ruins, playa, zip lines and akumal on other area visits, so this time we gave them a miss. It was paradise, so sorry it is over and hope to return next year. The major complaint I have is the lack of shade. Palm trees on beach give partial shade, pool shade is super limited, and even the coveted chairs are only in semi shade. At 6/30 am most of the covered pool chairs already were reserved with towels. then they were largely unoccupied all day. Crazy. There are more shaded chairs at other parts of resort, but practically none at Palace. Every other amenity but no palapas. PLEASE BARCELO. MORE SHADE. The dolphin prison was also an issue, so sad for these beautiful creatures to be confined like that. Overall, a wonderful resort that I highly recommend. More>

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