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Barcelo Maya Palace Deluxe

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All Inclusive    

The on-site nursery produces 90% of the plants used in local reforestation, while the 3,200 sq. ft. garden, "La Huerta del Chef", contains vegetables, herbs, corn, fruits and different types of chili peppers.
The resort incorporates fencing around nesting areas on the beach in order to protect baby sea turtles.

You'll feel as if you've walked into a dream when you enter the crown jewel of the Barcelo Maya Beach resort complex: the luxurious all-inclusive, Barcelo Maya Palace Deluxe. It's all here: a postcard-worthy backdrop for your perfect vacation, complete with the lush, tropical landscapes, powder soft sands, and sparkling turquoise hues of the Caribbean.

Every room at the Barcelo Maya Palace is a suite inspired by the local colonial style where every corner has its own unique and exclusive personality. Hungry? Not with a selection of eight distinctive, elegant restaurants awaiting you, including a choice of French, Caribbean, Asian, Brazilian, and Mediterranean cuisines to satisfy every appetite.

Kids are cordially invited to the Barcy's Kids' Club for fun activities all day, the Teen Club for kids over 12, the children's waterpark, and the miniature golf course. Is relaxation your goal? Step back in time into the 16,000-square-foot U-Spa inspired by Mayan philosophy, with a spectacular Temazcal, a Mayan steam bath. If you wish to purify your energy or just relax, these traditional spa services will rejuvenate you.

Stay on the move with an activities schedule that is new every day. Grab your team and head to the professional soccer field or stop by one of the nine lighted tennis courts. Challenge a friend to some basketball or try your hand at archery. Dive into the sparkling ocean for some kayaking, windsurfing, or catamaran sailing, and then back onto the white sands for some beach volleyball!

Need a rest? Just lay back by one of two impressive pools or lounge in the Jacuzzi with a cool drink and a snack from the beach grill. If you're a night owl, be sure and to check out the dynamic live show and then take the complimentary Express Maya Train to Jaguar's disco to dance until the wee hours of the morning!

Guests of the Barcelo Maya Palace Deluxe can enjoy full access to the services and amenities of all hotels that make up the Barcelo Maya Beach Resort complex. Stay at one, play at all! It's all here.

Exceptional Values!
Honeymooners: Room upgrade (based on availability), petit fours, bottle of domestic champagne and American breakfast in bed the morning after arrival (reservations required).
Family: Families of five may share the minimum room category with existing bedding (two adults and up to three children 12 years and under).
Extra Value: Receive up to a $1000 Resort Credit (booking dates, travel dates, duration, and usage restrictions may apply).
Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property holds Gold Certifications from EarthCheck and Green Globe.
Guests have the option to reuse towels and sheets in order to conserve water and energy, and there is automatic, eco-friendly light control in public areas. Clean drinking water is enjoyed thanks to a reverse osmosis plant. Education stations are also available for guests to learn about the care of local ecosystems and wildlife.

Find more information about Barcelo Hotels & Resorts.

Learn more about Riviera Maya.

Local Phone: 984-875-1500
Fax: 52 984 8751501
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Number of Pools: 3

3 swimming pools with whirlpool and waterpark area for children.
9 and 18 hole golf courses located at Playa del Carmen and Puerto Aventuras.
Holes: 18
Number of Courts: 1
Lighted Courts: 1
Court Fee: Floodlight charge
Raquet Rental Fees: complimentary
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
JetSki / Waverunner: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Sauna: Complimentary
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
Delight in unique architecture inspired by authentic colonial buildings. The Barcelo Maya Palace offers discerning guests an all-suite property. Step into your relaxing oceanfront sanctuary to be greeted with calming decor accented by plush amenities. This all-inclusive hotel, part of the Barcelo Maya Beach Resort. Guests have exchange privileges and access to the entire Barcelo complex, including a la carte dining at all three resorts. Children will enjoy a waterpark designed just for them. Beach: The most beautiful white-sand beach along sparkling turquoise waters. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Year Opened: 2008 Credit Cards: Visa, Master Card, American Express
Reservations required for all a la carte restaurants-subject to availablity. Each room will receive 1 a la carte dinner per night. Poolside waiter service for food/drink is not included in the all-inclusive plan, and will be charged as a room service fee.
Room offers a preferential club premium location with oceanfront views. Separate bedroom features one king bed and a full bathroom. Living and dining room includes one day bed and guest bathroom. Large terrace is furnished with lounge chairs.
Other Amenities -
Air Conditioning
500 square feet, 2 day beds & king or 2 double beds, living room safe deposit box, LCD flat screen satellite TV, Internet connection (fee), Telephone with voicemail, Hairdryer, Iron and ironing board, Bathrobes and slippers.
Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
Features one king or two double beds, a private terrace with pool views, a living room with two day beds, 24-hour room service, VIP amenities, aromatherapy menu, free internet, and concierge services. Offers guests exclusive access to private club lounge.
Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
509 sq. ft., King or two doubles, Balcony, Ocean-view, Living room area with 2 single beds, LCD flat screen TV, Internet connection, Bathrobes/slippers. Club Room amenities included.
Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
Barcelo Maya Palace Deluxe features 1 meal plan options:
All Meals, Drinks & Tips-Guarantees that each room will receive 1 a la carte dinner per night, meaning guests may eat a la carte every night.
There are 6 Restaurants at Barcelo Maya Palace Deluxe:
Mirador - International buffet
Coral - Snackbar/grill restaurant
Caribe - Caribbean a la carte specialty restaurant. Open for dinner. Semiformal dress code.
Le Brasserie - French a la carte specialty restaurant. Open for dinner. Semiformal dress code.
Rodizio - Brazilian a la carte restaurant. Open for dinner. Semiformal dress code.
La Hacienda - Hacienda style Mexican buffet restaurant
Daily Activities & Entertainment:
Variety of activities organized by the entertainment team. Tennis court, multifunctional court, basketball, soccer field.
Nightly Activities & Entertainment:
Live shows with professional dances in the theater/discotheque (adults 18+), lobby bar with musicians (scheduled dates).
Barcy Club with children's pool and water games
Applicable Ages: 4-12 years old

Children's Facilities
Game Room
Teen Disco
Children's Pool

Babysitting Fee: $
Advance Notice for Babysitting: Yes

Water park for kids.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
1543 Recommend
1543 past Apple Vacationers would recommend Barcelo Maya Palace Deluxe to their friends and family

Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4842 reviews
What to expect

TripAdvisor Traveller Reviews
My Favorite Resort
Igor L,
Thu Sep 08 13:37:00 EDT 2016
One of the best resort hotels out there. Friendly and helpful staff, good food variety, excellent guests rooms. Every evening you can reserve a restaurant (there are 3 in the palace area and many others in different lobbies) but buffets are also great. Location is great, one hour from the airport, very close to Tulum (great archaeology site to visit) and many other attractions are close by. More>

Fantastic birthday trip, minor issues
Mary F, Hatboro
Wed Sep 07 12:44:42 EDT 2016
I just returned from the BarcelĂł Maya Palace with 8 friends. Had a fantastic time. The French restaurant was by far the best. Japanese in the Mall was so much fun. They cooked right before your eyes while putting on a show. Brazilian steakhouse was ok but not as good as last time. Buffets were good but not great. One day the hot dogs in the Coral Grill were cold. The beach was very nice but a little rocky right out in front of the Palace. Be very careful 3 of the 9 of us fell coming out of the ocean. Water was a little rough due to the hurricane brewing. It was so much fun to just float around. Sea turtles were a lot of fun to watch. Rooms were very nice and large. Room service was very efficient. Not one employee would pass you by without saying hola and had a smile on their face. But the sheets do make a very loud noise every time you move. Not sure what they are made out of but that needs to be changed. A friend who was with us goes to the spa often at home in California but said she had never had an experience like the one she had at the Palace. And you have the 25% off you will get at check in so the 2 hour experience only cost us $100.00. They offer a double decker shuttle bus that loops around the properties all the time. It was nice because when you sat up on the 2nd floor you could see so much but there was no air, at all, on the first floor. Not sure if the windows open because not one time did we get on the bus that there was any air on the bottom floor. I get it would be hard to air condition the bus since people are getting off and on so often but then the windows should be open. We walked everywhere after day 2. We had no problem with the check in process. We had requested that the 4 rooms be close together and on the 1st floor and had gotten just that. Our check out was early in the morning, 6am, and it was disappointing to find out the only food available was bananas, olive and popcorn which was in the lobby bar. Everyone in the group had a lot of fun. There is no vacation that is perfect but this came close. More>

Beautiful Resort
Alice W, Nashville, Tennessee
Wed Sep 07 10:49:25 EDT 2016
This is a beautiful resort on 1.2 miles of gorgeous beach. Upgraded to beachfront and enjoyed the incredible view. As soon as you arrive make your dinner reservations at the a la carte restaurants. Our favorite was the French restaurant at the Palace. We loved having dinner on the patio looking out at the ocean and watching the sun go down. Our second favorite was the Japanese, the surf and turf is delicious. The steak there was better than any other place. Speaking of food, the buffet lunch restaurants at the Palace had a wide variety of food. I loved the salads and they offered daily fresh grouper, sea bass, salmon, and calamari cooked to order. The quality of food was extremely good! We love this resort because there are also many water activities. If you enjoy snorkeling there is a reef at the resort. There are also 3 water turtles that live there. They really like bananas, and will almost eat out of your hand. More>

Very good food and drinks. Worst beds.
4p0rters, Geneva, Illinois
Wed Sep 07 09:43:44 EDT 2016
My wife and 20 yr old twin daughters came here the end of August 2016. It's quite hot and humid this time of year so be ready for that. We have been to approximately 10 all inclusive a in Mexico and the Caribbean. The food in the buffets and ala cart restaurants is very good here! The staff is very friendly and helpful. They seem genuinely happy to serve you. The drinks are pretty good. Good mixes and the carbonated beverages tast right (some resorts get this wrong). The grounds are very well kept. It's a great snorkeling beach, walk out into the water and there are rocks and coral. Many fish. We were lucky enough to see 3 sea turtles munching on sea grass 20 yards offshore! The rooms are nice and clean. Good a/c and hit water. However; the beds are pretty terrible. I travel for a living and sleep in hotels 100+ nights a year and these beds are in the top ten worst. Very hard and have plastic bed covers that make a ton Of noise when anyone rolls over. All in all a pleasant stay. More>

Barcelo Maya Palace is budget to mid-level experience
Raj P, Miami, Florida, United States
Wed Sep 07 06:11:37 EDT 2016
To the eye this is a grand resort that could offer so much, but frankly is lacking. The service all around is average to poor, the staff are not well trained. No supervisors or managers in sight any where. Front Desk: check in took 45 mins, check out was a debacle also. Front desk staff need detailed training, very confused all around. Food - buffet is the same food everyday, pastries were decent. Note: Spotted food from the wedding I was attending at the buffet a couple of days later. Staff was ok here. Brazilian rest, was fairly good. Do not use "Vacationes Barcelo" for transfers. Will charge $54 a person. Find a cheaper company or private shuttle which will be much cheaper. Resort has no activites compared to other caribbean resorts. No interactive activities day or night. Employees were not interested, very little engagement. Maybe because a lack of pay. Hopefull that a Barcelo Executive will read this and visit this property unannounced and see what the customer sees. Barcelo, big international company like this should be able to do better all around. More>

The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.