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Barcelo Maya Palace Deluxe

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The on-site nursery produces 90% of the plants used in local reforestation, while the 3,200 sq. ft. garden, "La Huerta del Chef", contains vegetables, herbs, corn, fruits and different types of chili peppers.
The resort incorporates fencing around nesting areas on the beach in order to protect baby sea turtles.

You'll feel as if you've walked into a dream when you enter the crown jewel of the Barcelo Maya Beach resort complex: the luxurious all-inclusive, Barcelo Maya Palace Deluxe. It's all here: a postcard-worthy backdrop for your perfect vacation, complete with the lush, tropical landscapes, powder soft sands, and sparkling turquoise hues of the Caribbean.

Every room at the Barcelo Maya Palace is a suite inspired by the local colonial style where every corner has its own unique and exclusive personality. Hungry? Not with a selection of eight distinctive, elegant restaurants awaiting you, including a choice of French, Caribbean, Asian, Brazilian, and Mediterranean cuisines to satisfy every appetite.

Kids are cordially invited to the Barcy's Kids' Club for fun activities all day, the Teen Club for kids over 12, the children's waterpark, and the miniature golf course. Is relaxation your goal? Step back in time into the 16,000-square-foot U-Spa inspired by Mayan philosophy, with a spectacular Temazcal, a Mayan steam bath. If you wish to purify your energy or just relax, these traditional spa services will rejuvenate you.

Stay on the move with an activities schedule that is new every day. Grab your team and head to the professional soccer field or stop by one of the nine lighted tennis courts. Challenge a friend to some basketball or try your hand at archery. Dive into the sparkling ocean for some kayaking, windsurfing, or catamaran sailing, and then back onto the white sands for some beach volleyball!

Need a rest? Just lay back by one of two impressive pools or lounge in the Jacuzzi with a cool drink and a snack from the beach grill. If you're a night owl, be sure and to check out the dynamic live show and then take the complimentary Express Maya Train to Jaguar's disco to dance until the wee hours of the morning!

Guests of the Barcelo Maya Palace Deluxe can enjoy full access to the services and amenities of all hotels that make up the Barcelo Maya Beach Resort complex. Stay at one, play at all! It's all here.

Exceptional Values!
Honeymooners: Room upgrade (based on availability), petit fours, bottle of domestic champagne and American breakfast in bed the morning after arrival (reservations required).
Family: Families of five may share the minimum room category with existing bedding (two adults and up to three children 12 years and under).
Extra Value: Receive up to a $1000 Resort Credit (booking dates, travel dates, duration, and usage restrictions may apply).
Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property holds Gold Certifications from EarthCheck and Green Globe.
Guests have the option to reuse towels and sheets in order to conserve water and energy, and there is automatic, eco-friendly light control in public areas. Clean drinking water is enjoyed thanks to a reverse osmosis plant. Education stations are also available for guests to learn about the care of local ecosystems and wildlife.

Find more information about Barcelo Hotels & Resorts.

Learn more about Riviera Maya.

Local Phone: 984-875-1500
Fax: 52 984 8751501
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Number of Pools: 3

3 swimming pools with whirlpool and waterpark area for children.
9 and 18 hole golf courses located at Playa del Carmen and Puerto Aventuras.
Holes: 18
Number of Courts: 1
Lighted Courts: 1
Court Fee: Floodlight charge
Raquet Rental Fees: complimentary
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
JetSki / Waverunner: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Sauna: Complimentary
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
Delight in unique architecture inspired by authentic colonial buildings. The Barcelo Maya Palace offers discerning guests an all-suite property. Step into your relaxing oceanfront sanctuary to be greeted with calming decor accented by plush amenities. This all-inclusive hotel, part of the Barcelo Maya Beach Resort. Guests have exchange privileges and access to the entire Barcelo complex, including a la carte dining at all three resorts. Children will enjoy a waterpark designed just for them. Beach: The most beautiful white-sand beach along sparkling turquoise waters. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Year Opened: 2008 Credit Cards: Visa, Master Card, American Express
Reservations required for all a la carte restaurants-subject to availablity. Each room will receive 1 a la carte dinner per night. Poolside waiter service for food/drink is not included in the all-inclusive plan, and will be charged as a room service fee.
500 square feet, 2 day beds & king or 2 double beds, living room safe deposit box, LCD flat screen satellite TV, Internet connection (fee), Telephone with voicemail, Hairdryer, Iron and ironing board, Bathrobes and slippers.
Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
Features one king or two double beds, a private terrace with pool views, a living room with two day beds, 24-hour room service, VIP amenities, aromatherapy menu, free internet, and concierge services. Offers guests exclusive access to private club lounge.
Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
509 sq. ft., King or two doubles, Balcony, Ocean-view, Living room area with 2 single beds, LCD flat screen TV, Internet connection, Bathrobes/slippers. Club Room amenities included.
Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
Room offers a preferential club premium location with oceanfront views. Separate bedroom features one king bed and a full bathroom. Living and dining room includes one day bed and guest bathroom. Large terrace is furnished with lounge chairs.
Other Amenities -
Air Conditioning
Barcelo Maya Palace Deluxe features 1 meal plan options:
All Meals, Drinks & Tips-Guarantees that each room will receive 1 a la carte dinner per night, meaning guests may eat a la carte every night.
There are 6 Restaurants at Barcelo Maya Palace Deluxe:
Caribe - Caribbean a la carte specialty restaurant. Open for dinner. Semiformal dress code.
Le Brasserie - French a la carte specialty restaurant. Open for dinner. Semiformal dress code.
Rodizio - Brazilian a la carte restaurant. Open for dinner. Semiformal dress code.
La Hacienda - Hacienda style Mexican buffet restaurant
Mirador - International buffet
Coral - Snackbar/grill restaurant
Daily Activities & Entertainment:
Variety of activities organized by the entertainment team. Tennis court, multifunctional court, basketball, soccer field.
Nightly Activities & Entertainment:
Live shows with professional dances in the theater/discotheque (adults 18+), lobby bar with musicians (scheduled dates).
Barcy Club with children's pool and water games
Applicable Ages: 4-12 years old

Children's Facilities
Game Room
Teen Disco
Children's Pool

Babysitting Fee: $
Advance Notice for Babysitting: Yes

Water park for kids.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
1543 Recommend
1543 past Apple Vacationers would recommend Barcelo Maya Palace Deluxe to their friends and family

Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4409 reviews
What to expect

TripAdvisor Traveller Reviews
Barcelo Maya Plaza Deluxe
Kim A, Hartford, Ohio
Thu Jun 23 13:27:54 EDT 2016
My fiance and I stayed here for the first time from June 4th thru June 11th. Check in didn't take as long as I had read in other reviews. We asked about wifi and was quoted one price and then was directed around the corner to the concierge center who quoted us $32 for the week which we paid. That had to be handled at another desk other than the lobby which took more time. Our room was on the 3rd floor (they have elevators!) and we were placed in the Michoacan building in room 8771. Nice location, not too far from the pool and ocean and buffets. Our room was very nice and clean and spacious, nice bathroom area also. Stocked fridge, fridge wasn't very cold but ok. One thing we noticed that we have been used to at other all-inclusives that there was no towel art at all! It wasn't a big deal, just something we've seen at all the other all-inclusives (this is our 5th!).Grounds are very nice and clean, buffets were good and the specialty restaurants would good. We went to five..my favorite was the Italian. The Japanese restaurant was nice and we even had our own private cook as there was no one else at the table with us! The cook,put on a great show! My fiance was happy that they had Captain Morgan at the bars for his favorite drink, rum and Coke. The pool was huge and amazing and the swim-up bar was nice, a little slow at times but nice. Not a whole lot of activities on the grounds like we've seen at other resorts..we found it kind of boring at the pool compared to others we've stayed at (Iberostar and Secrets in Punta Cana). Didn't see any beach activities going on either unless we missed them but I don't think we did. The beach area wasn't as big as other resorts and was very rocky along the beach line in places which surprised us. We caught a few of the evening shows (a magic show and a Michael Jackson show) and were entertaining. After going to the Japanese restaurant, we went to that resort's bar (can't remember the name, sorry) but the bartender put on quite a show with drinks and fire, pretty cool! We had access to the other connecting resorts since we stayed at the "higher end" resort. To be honest, I thought the others were just as nice and the Plaza Deluxe was more expensive..we just didn't see that much of a difference. You have access to the resort Mall which was nice. All the Barcelos have a bus that can take you where you need to go, at times it's a little more of a ride than you'd think so give yourself a little extra time. We booked an excursion through our Apple Vacations Rep who knew his stuff and was very helpful and friendly. We did the ziplining excursion. Since we booked the ziplining, we got a free tour to go shopping in Playa Del Carmen and was also given a free lunch and tour of a jewelry store (got a necklace and fiance a chain) and also went to a glass-blowing factory. That was nice. Overall, it was a nice vacation, but we really missed all the pool and beach activities we had experienced previously at Iberostar Par Del Mar..and Iberostar was quite a bit less expensive. If you're looking for something more quiet and low-key poolwise, this is the place for you. The pool is so huge it never seems crowded, at least that's how it was when we were there. We just like something that's a little more "happening"..we're in our 50's and just found it a bit too low key for us. I think we'll go back to Iberostar next year...hope this helps! More>

The Barcelo has really upped their game!
Shelly G, Boise, Idaho
Wed Jun 22 16:01:42 EDT 2016
We just got back from a week at the Barceló Maya Palace Deluxe. This is our 4th visit over the last 10 years to the Barceló but our first time at the Palace. The whole experience was amazing. Beautiful resort, amazing food, service was outstanding, the grounds are immaculate, rooms beautiful with great amenities, and there was no shortage of things to do. The Barceló has really upped their game. It has been 5 years since we were last there and since then they've added the dolphin experience which is very reasonable compared with their competitors. Snorkeling is available right off the beach! The food was amazing. At the French restaurant, it was the best Creme Brulee ever! As with every trip, it was the people we met that made the difference. Shout out to Zindysabel, Darwin and Antonio in the buffet, Consuelo Perez at the grill, and Juan and Pablo at the bar in the adult pool area (which was amazing by the way!). In addition to those, all the staff were pleasant from the consierge to the maids cleaning the bathrooms. The only bit of improvement could be in their check in and check out process - lots of paper and the resort credit was a little confusing too. They should allow you to use it for wifi. But that was just a little thing. We have been to other resorts and other beaches in Mexico (Cabo). The Barceló Maya Palace has been our best experience yet. Can't wait to go back! More>

Wonderful - Beautiful Resort!!!
ckr2206, Hartford, Connecticut
Wed Jun 22 14:52:23 EDT 2016
Excellent resort!! Beautifully landscaped and maintained grounds. The entire staff is very friendly – thank you all for a wonderful vacation!! CHECK IN - Average RESTAURANT RESERVATIONS - Reservations are required for the al la carte restaurants. We had no problems making the reservations or getting the times we wanted. ROOM – We had a standard room – very spacious - nice décor. Like most resorts the a/c cannot be adjusted, we found the room temp a little too warm during the night. HOUSEKEEPING - Average GROUNDS – Beautifully - immaculate – tons of plants/trees. Large resort - they have a double decker air conditioned bus which travels thru all 5 resorts with designated stops. POOL – Huge pool - the pool area looked nice, we did not use the pool. BEACH – Nice beach. The sand was coarse and there were spots where it was rocky. Still nice enough to take a walk along the shore line. SHADE ON THE BEACH - The only shade on the beach is from the palm trees. While we didn't have trouble moving with the shade (beach was not crowded at all), I can see that shade might be a problem if the beach was crowded. OCEAN – Beautiful - crystal clear water with fish swimming all over. There were 3 sea turtles that seemed to like this area. One day the ocean was a little cloudy but for the rest of our stay the water was crystal clear!! Walking into the water could be a little rough, it is rocky in some sports....once you walked in a few feet - nice sandy bottom. Some people wore water shoes but most people did not. FOOD – Brazilian Steak House - Excellent food, excellent service, friendly staff (we ate here twice!!) Seafood Restaurant - Excellent food, excellent service, friendly staff French Restaurant - Excellent food, excellent service, friendly staff. Italian Restaurant in the Mall - Excellent food, ok service. Buffets – we ate at the buffet every day for breakfast and lunch and a couple nights for dinner. The entire buffet staff was wonderful, friendly and helpful. It is a large buffet with a wide range of food. The quality of the food was excellent from the food trays to the food that was cooked while you waited. The food trays were replaced constantly so there always was a nice variety of fresh food. A special thanks to Julio Vasquez and Luis. We like to try a different resort each vacation – otherwise we would go back again. More>

Fantastic trip
Nathan S,
Wed Jun 22 11:52:40 EDT 2016
Right as we arrived, the staff treated us excellently. We received help with our bags and were taken to a wonderful room. The food was great- the buffets and the a la carte restaurants provided a great variety of food to eat all throughout every day. The room was comfortable and cleaned great for us for when we came back to it. The beach was relaxing and the ocean was wonderful to go in. There were great snorkeling views to see- we even got to see large sea turtles and feed them food. The activities ranged from parasailing to bingo. Overall, it was a wonderful stay. The only thing I would possibly be upset about was not much clarity on the Flow Rider. More>

Amazing trip!
Hayley S,
Wed Jun 22 11:38:02 EDT 2016
When we first got here, the staff was beyond amazing! They continued to be so helpful and nice and always making sure we were taken care of. The entertainment options were very fun and inviting and the staff, especially Erik, was beyond amazing in helping us find things to do while we were here. The beach was nice and relaxing. The rooms were very nice and comfortable- we got upgraded to the deluxe rooms. The food was great- there was always options and the restaurants were very delicious with options. The only thing we could've used were more shuttles around the resort because it was so big! Overall, excellent stay, and the entertainment staff was especially great at involving us in everyday activities. More>

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