Cancun

Barcelo Maya Beach and Caribe


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All Inclusive    

Exceptional Values!
Extra Value: Receive up to $1000 in Resort Discounts (booking dates, travel dates, duration, and usage restrictions may apply).
Honeymoon: Room upgrade to Oceanfront (based on availability), fruit basket, bottle of sparkling wine and Continental breakfast in bed the morning after arrival (reservations required).

The on-site nursery produces 90% of the plants used in local reforestation, while the 3,200 sq. ft. garden, "La Huerta del Chef", contains vegetables, herbs, corn, fruits and different types of chili peppers.

The resort incorporates fencing around nesting areas on the beach in order to protect baby sea turtles.

Ideal for families, couples, and scuba divers, Barcelo Maya Beach & Caribe is located on what is commonly considered the finest stretch of pristine beach in Riviera Maya. Stroll through the abundant, Mayan inspired grounds or dive and snorkel in the glass-like ocean, exploring the second largest barrier reef on Earth. If you prefer fresh water, there are two expansive pools, each with its own Jacuzzi to ease away your cares. This lush resort complex is conveniently close to one of the most popular tourist attractions, the 3000 year-old ruins at Tulum, the only Mayan archeological site on the Caribbean coastline.

With accommodations decorated in the purest Caribbean style, these cheerful rooms are comfortable, open, and all have a balcony or terrace overlooking verdant gardens or the azure sea. Enjoy access to international dining in sixteen restaurants including four distinct buffets, Mexican and Spanish cuisine, four beach restaurants, plus access to fourteen bars strategically located throughout the complex. You'll never be hungry because the Barcelo All-Inclusive program offers 24-hour availability of snacks, meals, and drinks.

Families can enjoy maximum freedom, choosing from among a wide range of activities for the whole tribe, including a gym, shopping, and the luxurious U-Spa. Qualified staff members organize entertaining activities for the smallest members of the family in the mini-club. Children are guided through games, competitions, drawing, handicrafts, movies, a mini-disco, mini-aerobics, and the brand-new U-Kids Spa.

By day, adults can join in a variety of sports, including tennis (day or night on floodlit courts), basketball, snorkeling, kayaking, windsurfing, and miniature golf. At night, enjoy the vibrant entertainment at the unique live shows and then dance the night away at Jaguar's nightclub. In addition, you are free to access facilities in the pools and beach area of the Barcelo Maya Colonial & Tropical, immediately adjoining your hotel.

With something for everyone, Barcelo Maya Beach & Caribe awaits your family for the vacation of a lifetime!

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property holds Gold Certifications from EarthCheck and Green Globe.

Guests have the option to reuse towels and sheets in order to conserve water and energy, and there is automatic, eco-friendly light control in public areas. Clean drinking water is enjoyed thanks to a reverse osmosis plant. Education stations are also available for guests to learn about the care of local ecosystems and wildlife.

Find more information about Barcelo Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
The resort is 40 miles south of Cancun Airport, 15 miles south of Playa del Carmen, and 20 miles north of the Tulum Ruins, near Xcaret and Xel-Ha.
Address: KM266.3
PUERTO JUAREZ
QR

MX
Local Phone: 011-52-984-87-51
Toll Free Phone: 800-227-2356
Fax: 011-52-984-875-1509
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 4

Access to four main pools at each of the hotels and at Barcelo Maya Colonial & Tropical, as well as four swim-up bars.
Golf: NEARBY
The Golf Club at Playa Car 12 miles from the resort
Holes: 18
Green Fees: Prices vary
Cart Fee: Prices vary
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Water Sports on Site
Fishing: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Minigolf (complimentary)
Health Club / Spa
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Barcelo Maya Beach & Caribe features five buildings of Mayan-inspired architecture overlooking white sand beaches with clear blue waters and a natural coral reef. Surrounded by miles of virgin grounds, each air-conditioned room has its own terrace. This resort features access to 16 restaurants, 14 bars, 24-hour room service, 4 pools, a spa, throughout the Barcelo Complex. Beach: This is one of the most beautiful beaches in the mexican Caribbean which lies upon 1.12 miles of white-talcum sand along sparkling turquoise waters and a coral reef. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Year Opened: 1999 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
No pets. No spring breakers. A la carte dining: 3 nights: 1 dinner, 4-5 nts: 2, 6 nts: 3, 7 nts: 4, 8 nts: 5, 9-10 nts: 7, 11-12 nts: 8, 13 nts: 9, 14 nts: 10. Poolside service is not part of the all-inclusive plan, and is charged as a room service fee.
ROOM TYPES
JR STE SWIMUP PREMLEVEL CARIBE
Guestroom includes one king bed or two double beds, and direct access to a pool located just in front of the terrace. Room also features a sun deck or solarium and Premium Level amenities and services.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
SUITE OCEANFRONT PREMIUM LEVEL
1,431 square feet of space with an elegant design and intimate feel. They also offer spectacular views that you can enjoy from your own spacious patio while you relax in the hot tub. Obtain the exclusive benefits of our Premium level concept.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
FAMILY ROOM
One bedroom with a king size bed and full bathroom, separate living room area with 2 day beds. Providing enough space to accommodate a family's needs.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
JRS OCEANFRONT PREMIUM LEVEL
Guestroom includes one king bed or two double beds, a day bed, and private balcony or terrace with oceanfront views. Premium level amenities and services also included.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
SUPERIOR ROOM RUN OF THE HOUSE
Guestroom includes one king bed or two double beds, a day bed, and a private balcony or terrace with garden views.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
DINING
Barcelo Maya Beach and Caribe features 1 meal plan options:
All Meals, Drinks & Tips-A la carte dining: 3nts= 1 dinner, 4-6 nts = 2 dinners & 7- 10 nts= 3 dinners.
There are 16 Restaurants at Barcelo Maya Beach and Caribe:
Tokyo - New Japanese specialty restaurant. Open for dinner from 6:30-10:30 pm.
Tropical Buffet - International buffet restaurant at Barcelo Maya Tropical. Open for breakfast, lunch, and dinner.
Santa Fe - A la carte steakhouse. Open for dinner from 6:30-10:30 pm.
Colonial Buffet - International buffet restaurant at Barcelo Maya Colonial. Open for breakfast, lunch, and dinner.
Capri - Italian specialty restaurant. Open for dinner from 6:30-10:30 pm.
Caribe Buffet - International buffet restaurant at Barcelo Maya Caribe.
Kyoto - Japanese specialty restaurant. Open for dinner from 6:30-10:30 pm.
Mare Nostrum - Seafood specialty restaurant. Open for dinner from 6:30-10:30 pm.
Mexico Lindo - Mexican specialty restaurant. Open for dinner from 6:30-10:30 pm.
La Fuente - Spanish specialty restaurant. Open for dinner from 6:30-10:30 pm.
Palmeras - Snack bar and grill serving snacks and lunch from 10:30 am - 6:30 pm.
Mariachi - Snack bar and grill serving snacks and lunch from 10:30 am - 6:30 pm.
Beach Buffet - International buffet restaurant at Barcelo Maya Beach. Open for breakfast, lunch, and dinner.
Rancho Grande - Snack bar and grill serving lunch and snacks from 10:30 am - 6:30 pm.
La Trattoria Ristorante - New Italian specialty restaurant. Open for dinner from 6:30-10:30 pm.
Capitan Morgan - Snack bar and grill serving snacks and lunch from 10:30 am - 6:30 pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Mini golf, Beach Volleyball, Waterpolo, Aquaerobics, Dance Lessons, Badminton Tournaments. Surf Rider and Pirate ship (fee for guests 6+ years on Pirate Ship; no guests under 13 on Surf Rider). Surf class (fee). Bowling (ages 6+; fee applies).
Nightly Activities & Entertainment:
Theatre, Live Music, Musical Videos, Shows- Broadway, Fantasia, Caribbean, Latin, Jaguar's Disco
CHILDREN'S PROGRAMS
Barcy's Club - Design cookies, Beach Adventure, Face & Body Painting, Water Balloon War, Mini Olympics, Sand Castles, Mexcian Bracelets
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Teen Disco
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
26 Recommend
26 past Apple Vacationers would recommend Barcelo Maya Beach and Caribe to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 3528reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
great hotel
YESENIA G.
Oct 13 2017
the hotel was amazing, you have so many things to see and do and the food was amazing.
Customer Rating: 

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KELLEY S.
Sep 05 2017
Our hotel room was much better this time. But no view of ocean. The grounds are just beautiful. The food in the special restaurants tasted great, the buffet was just fair. The staff in the special restaurants did a great job and really worked hard. The buffet staff not so much, we would ask for items like coffee cream and they would say ok each time we asked and yet on several mornings we wouldn't get the crème unless we took it off another table. Hotel bar service was great! Pool bar service not as good. It would be wonderful if you had bar service on the beach. We have that at other hotels. We really enjoyed the entertainment. This was our 2nd visit I would like to go back but they just don't understand about familys wanting rooms next to each other to be by kids. They think having them in the same bldg. and floors is good enough.
Customer Rating: 

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MICHAEL E.
Aug 31 2017
Our week at the Barceló Maya Caribe in Riviera Maya was the absolute best all-inclusive vacation we’ve been on! We can’t wait to go back…should sum up our experience pretty well! My wife and I were at the resort for the third week of August. We booked through Apple Vacations and traveled out of BWI in Baltimore. This was our third trip using Apple and they continue to be first rate in the level of service they provide in ensuring their customers are informed, safe, and get to/from the airport to their respective resorts. An A+ for Apple! Check-in/Check-Out went flawlessly. Be advised your room will not be ready until 3:00PM. If you get there early leave your bags with the bellmen, go eat, explore, drink, or just chill on the beach or by the pool. Get your room keys at 3 and the bellmen will deliver your bags to you shortly. The resort itself is huge and if you take advantage of all the resorts and what they offer then be prepared to walk. We stayed at the Maya Caribe but you have full use of all the other resorts that connect (except the Palace). Not sure what was at the Palace but don’t care…there was more than enough available at the 4 others! The resort is very family orientated with multiple pools and activities for adults and kids. The staff was friendly, helpful and anxious to please. Not once did we experience anyone with an ‘attitude’. In fact, it was just the opposite, they were more than friendly! I speak some Spanish and would try my best to speak with them in Spanish as much as I can when conversing with the staff. They really do enjoy it and appreciate the effort. I tell them I know enough Spanish to sound ‘estupido’ but most would laugh and tell me my ‘Espanol es bueno’. The grounds are immaculate and beautiful. The landscaping is tropically amazing! The beach is wonderful. Sugar white sand that doesn’t get hot no matter how blazing the sun it. Turquoise blue water with very little surf. The staff keeps the beach incredibly clean and there was never a problem finding a spot under a nice palm tree to park ourselves for the day. With Tropical Storm/Hurricane Harvey passing over us the surf kicked up a little and the seagrass along with it but the water was always ‘swimmable’ and the beach cleaned of the seagrass nightly. Our room was nice, modern and clean. King bed, non-smoking building (Sayill) with a mini-bar that was stocked with Corona beer, soft drinks, water and snacks. The mini-bar was resupplied almost daily. Housekeeping was very efficient and the level of cleaning service was excellent. TV signal was iffy sometimes but they use a Satellite service and Hurricane Harvey was nearby which could have been the issue. The food was excellent in our opinion. The buffets had more than enough choices to please either the American, Mexican or European pallet. If you can’t find anything you like then you’re just too hard to please or just want to find fault. In addition, each of the buffets had ‘theme’ nights so if you don’t like what’s at one buffet then walk 5 minutes to another resort and look what they have at their buffet. We went to multiple buffets and experienced Seafood night twice, Mexican night twice, and Italian night. A la carte dinner reservations should be made at customer service when you get there. We made 4 reservations at the times we wanted at the restaurants we wanted. We ate at the Mexico Lindo – grade an A, Tokyo – A-, and the Marenostrum – A. We had a fourth reservation for our last night at the La Fuente but decided to stay on the beach until the bitter end so we skipped it…next time. Food was always excellent and the service outstanding. You will read in some reviews from people complaining about not getting the times they wanted and their being ‘lots of empty’ tables when they did go. Keep in mind when you go at your reserved time you are seated almost immediately (we waited for 5 minutes at Tokyo). If the restaurant operated at full capacity and there weren’t those empty tables do you think you’d be seated right away? Of course, not, the management doesn’t want their customers to wait around getting upset about having a 7 PM reservation and not getting seated until 8…hence, the empty tables. If you can’t get a reservation at a particular restaurant at the time you want, then try another night or another restaurant. We wanted to eat around 7 each night. The young lady making our reservations didn't mind at all checking different nights or different restaurants for a 7PM seating. Go at your reserved time and enjoy! Alcohol choices abound and our service level was the regular as opposed to premium. Tip the bartenders a buck or two and they’ll remember you. Next time you go back instead of automatically reaching for the house gin or rum you’ll get the Tanqueray or the Bacardi. The bartenders have no problem making your drinks as strong, or as weak, as you like. As with the food, if you can’t find something you like you are not looking hard enough. Tipping is always optional. I brought $200 in 1’s and $200 in 5’s just for tipping. Always left something for the housekeeper each day, always left a couple $$ for the buffet wait staff, I’d give the bartender a buck or two, and would always give something to anyone that did something for us. These people work very hard and they are working for you. It isn’t much for us but it is a lot for them and they do earn it. We met 4 couples from different parts of the U.S. all of whom all have been to multiple resorts in the Cancun area. The couple from Colorado was on their 10th visit to the Barceló resort, from Texas their 9th, Kansas their 7th visits and a couple from Alabama, their 19th! All of them told us that the Barceló is the only place they stay at now. To a person they said the beach is the best, the resort the nicest and the value for their $$$ was unbeatable. Add us to that list…we will be back!
Customer Rating: 

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Rude employees overall
GARY P.
Aug 13 2017
The only other place I vacationed at that had not only bad service but rude service was another Barcelo hotel in Dominican Republic. Been to the Barcelo Maya Palace before and food and service was great but this one was horrible.
Customer Rating: 

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Beautiful beach and clean hotel!
LETICIA A.
Jul 26 2017
The hotel was super clean and all the view were beautiful! Food at the buffets was disgusting! We did not get to eat at any of the restaurants, they claim that reservations are priority for higher level guests. We attempted to make reservations the day that we arrived. Staff was professional and nice.
Customer Rating: 

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My Worst Apple Trip Ever!
PHILLIP D.
Jul 19 2017
I could get into it, but I know that my wife has sent a letter on our behalf, and so has our travel agent. This was hands down the WORST Apple vacation we have ever taken and we have been on many. The only saving grace to this vacation was the beautiful beach, other than that it was horrible. The part that makes it worse, is that when we were booking the trip, the Barceló rep was at our travel agency that day and said that all the rooms were redone and that it was top notch.....the mall area was made over....the rooms were horrible...paint chipping, shower head had rust on it....I could go on.
Customer Rating: 

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Great resort with a few catches...
WILLIAM S.
Jun 20 2017
The resort was great, however there were a few small glitches. The staff that books you limited dinner reservations was less than helpful. When we first tried to book dinner there was nothing available. After lots of waiting we finally received our 2 reservations for our 4 night stay. [Which in my opinion is crazy. Should have ability to reserve every night.] One reservation was for 10 pm... Not great... We took a gamble, got dressed and went early. Amazingly we were able to get in. Im being sarcastic because every restaurant we passed was never full. Gave me a bad taste right off the bat. The food was great at the 2 places we ate at though. The food at the buffets was good, but got a bit old by day three. Ability to go to make reservations nightly would have helped with this. The rooms we stayed in were dated. They could use some freshening up. On the positive side, the beach was wonderful, the pools amazing and the staff for the most part was very friendly and helpful. The evening entertainment was just that, entertaining. I would return again if we could have reservation nightly without a hassle and if we could have a bit of an updated room.
Customer Rating: 

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Food and Beverage
KIM T.
Jun 11 2017
Staff in restaurant needs to be more attentive and friendly and bar service needs to be kicked up a notch because they don't know their cocktails and how to make them properly.
Customer Rating: 

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DONALD S.
Jun 04 2017
excellent resort , Beautiful place. Good food. Family oriented. Sometimes difficult to get a drink at the pool. Bartenders understaffed. Should be trained to spot who is next to be served. Hard feelings when one is ignored. The self serve beer taps a great idea, but they never worked and when they did dispensed only foam. But all in all a terrific resort.
Customer Rating: 

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Barcelo beach resort review
KIRK D.
Jun 02 2017
Stayed at Barcelo beach resort over memorial weekend. First of all, since it is a 45 min ride the nonstop transfers are well worth the costs. Resort was beautiful, staff was friendly, beach the best in area, plenty of seats, and very family friendly. Had a maintenance issue and staff responded quickly and efficiently. Food buffets are just that buffet food so never hot enough. Costs of all inclusive should include wifi. Makes no sense to nickel and dime folks. Apple rep at resort was helpful and friendly. Used Judy and Maries travel agency once again to assist booking this vacation and they are the best. Highly reccommend them at www.jmtravel.com. We will be back to Barcelo.
Customer Rating: 

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Palace review May 2017
CHRISTINE C.
May 26 2017
We got upgraded to the Palace, but we were not told why. When we arrived at the Palace, we had to wait for our room to be ready for 3 hours. Our room was finally ready at 5pm. You have to open a line of credit which takes $500 out of your account to get internet service.
Customer Rating: 

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TripAdvisor Traveller Reviews
Fabulous vacation
ronaldlionelb, Toronto, Canada
Thu Nov 30 12:45:46 EST 2017
If you are looking for paradise the Barcelo Maya Caribe complex was it. Excellently appointed with restaurants, bars, pools and the beach is great, lots of Palm trees, sun loungers and a beautiful ocean to swim in.

Perfect Place for a Wedding
walklikeapenguin, Columbus, Ohio
Thu Nov 30 10:53:58 EST 2017
My daughter and son-in-law held their wedding at this resort, and it was absolutely beautiful. The weather was perfect, the ocean views were soothing and tranquil, and the location on the beach was a spectacular backdrop for gorgeous photos of the wedding. Employees were friendly. Lots to do during the days before and after the celebrating. Really nice having a central place for family and friends to be together for this happy occasion. I would recommend this as a wedding venue especially and would like to return for a vacation someday.

dissapointing
Y8973HJwendyl, Terence Bay, Canada
Wed Nov 29 14:47:52 EST 2017
Overall too expensive for the quality, we had some bad luck which happens but as I mentioned previously too many amenities cost money when they were free at the Occidental and this resort was more expensive so we expected more.

Beautiful Beach at the Barcelo
Chris S, Calgary
Tue Nov 28 12:31:16 EST 2017
We spent a week at the Barcelo Maya Caribe Nov. 7 - 14. I thought the resort was excellent, with only a couple of exceptions. The beach is divided into two large bays. The one at the Caribe and Beach hotel area has lovely white sand, quite protected and little surf and shallow for a long way out. The second bay had some rocks and coral and was nice for snorkeling. Lots of chairs on the beach so no need to save spots ahead of time. The lap pools (2) are great for those wishing to keep in shape by swimming laps. The large pools were nice and not too crowded. Although they do have adult only pools we never visited them as there weren't a lot of children at the pool near our room. The layout of the resort is very good with food, bars, pools and beach only a few minute walk away. Or, if you want more exercise you can walk from one end of the resort to the other, along the beach or the walkways. The food in the buffets was very good and the a la cartes we visited were very good as well. I thought the best was the Mexican Lindo, while the Spanish came second (although don't order the Paella - it wasn't very good, the lamb was good). Nice bars with live entertainment - the Mall bar (entertainment was around the corner from the bar but could be heard in the bar) and the lobby bar at either the Tropical or Colonial was good as well. The biggest negative was the free wi-fi. It was only in an area in the Mall and it was only from 10 - 1 each day. There were so many people trying to log in that it took awhile to get connected, connections dropped and response time was awful. It is very disappointing that a hotel of this class cheaps out on something that most hotels (of even lower class or stars) give away freely in a specified area of the hotel, 24 hours a day. People don't want to pay $35 US for something that most hotels provide, free of charge. This is something that would be very easy to change and would result in a more favourable experience for a lot of people. The other was the practice of holding a la carte tables open in case people from the Premium levels or the Palace want to drop in at a moment's notice. We booked at Mare Nostrum 7 days ahead and could not get a reservation between 7:30 and 9:00 pm. We took a 7 pm reservation and found that between 8 and 9 a third to a half of the tables in the restaurant were empty. Rather disappointing.

Hotel Needs Lots of Improvement
880mo2017,
Tue Nov 28 06:22:27 EST 2017
The Hotel Lobby doesn't have enough lighting or a pleasant feeling and it sure needs improvement. Another hotel inside the complex; The Barcelo Colonial has an great looking lobby. They charge guests for Wi-Fi inside the hotel, pool and beach areas. Pools inside the entire facility have this dark blue tiles that don't give you this clean look of the normal light blue or green colors you expect at any swimming pool. Food selections and service are clearly not as good as other 4-star resorts at the Cancun Hotel Zone. The Beach and Gym are great. The greenery throughout the complex is very well maintained.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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