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Barcelo Maya Beach & Caribe


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All Inclusive    

Exceptional Values!
Honeymooners: Room upgrade (based on availability), bottle of sparkling wine, and continental breakfast in bed the morning after arrival (reservations required).

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property holds Gold Certifications from EarthCheck and Green Globe.

Guests have the option to reuse towels and sheets in order to conserve water and energy, and there is automatic, eco-friendly light control in public areas. Clean drinking water is enjoyed thanks to a reverse osmosis plant. Education stations are also available for guests to learn about the care of local ecosystems and wildlife.

The on-site nursery produces 90% of the plants used in local reforestation, while the 3,200 sq. ft. garden, "La Huerta del Chef", contains vegetables, herbs, corn, fruits and different types of chili peppers.

The resort incorporates fencing around nesting areas on the beach in order to protect baby sea turtles.

Ideal for families, couples, and scuba divers, Barcelo Maya Beach & Caribe is located on what is commonly considered the finest stretch of pristine beach in Riviera Maya. Stroll through the abundant, Mayan inspired grounds or dive and snorkel in the glass-like ocean, exploring the second largest barrier reef on Earth. If you prefer fresh water, there are two expansive pools, each with its own Jacuzzi to ease away your cares. This lush resort complex is conveniently close to one of the most popular tourist attractions, the 3000 year-old ruins at Tulum, the only Mayan archeological site on the Caribbean coastline.

With accommodations decorated in the purest Caribbean style, these cheerful rooms are comfortable, open, and all have a balcony or terrace overlooking verdant gardens or the azure sea. Enjoy access to international dining in sixteen restaurants including four distinct buffets, Mexican and Spanish cuisine, four beach restaurants, plus access to fourteen bars strategically located throughout the complex. You'll never be hungry because the Barcelo All-Inclusive program offers 24-hour availability of snacks, meals, and drinks.

Families can enjoy maximum freedom, choosing from among a wide range of activities for the whole tribe, including a gym, shopping, and the luxurious U-Spa. Qualified staff members organize entertaining activities for the smallest members of the family in the mini-club. Children are guided through games, competitions, drawing, handicrafts, movies, a mini-disco, mini-aerobics, and the brand-new U-Kids Spa.

By day, adults can join in a variety of sports, including tennis (day or night on floodlit courts), basketball, snorkeling, kayaking, windsurfing, and miniature golf. At night, enjoy the vibrant entertainment at the unique live shows and then dance the night away at Jaguar's nightclub. In addition, you are free to access facilities in the pools and beach area of the Barcelo Maya Colonial & Tropical, immediately adjoining your hotel.

With something for everyone, Barcelo Maya Beach & Caribe awaits your family for the vacation of a lifetime!

Find more information about Barcelo Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
The resort is 40 miles south of Cancun Airport, 15 miles south of Playa del Carmen, and 20 miles north of the Tulum Ruins, near Xcaret and Xel-Ha.
Address: KM266.3
PUERTO JUAREZ
QR

MX
Local Phone: 011-52-984-87...
Toll Free Phone: 800-227-2356
Fax: 011-52-984-875-1509
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 4

Access to four main pools at each of the hotels and at Barcelo Maya Colonial & Tropical, as well as four swim-up bars.
Golf: NEARBY
The Golf Club at Playa Car 12 miles from the resort
Holes: 18
Green Fees: Prices vary
Cart Fee: Prices vary
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Water Sports on Site
Fishing: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Minigolf (complimentary)
Health Club / Spa
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Barcelo Maya Beach & Caribe features five buildings of Mayan-inspired architecture overlooking white sand beaches with clear blue waters and a natural coral reef. Surrounded by miles of virgin grounds, each air-conditioned room has its own terrace. This resort features access to 16 restaurants, 14 bars, 24-hour room service, 4 pools, a spa, throughout the Barcelo Complex. Beach: This is one of the most beautiful beaches in the mexican Caribbean which lies upon 1.12 miles of white-talcum sand along sparkling turquoise waters and a coral reef. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Year Opened: 1999 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
No pets. No spring breakers. A la carte dining: 3 nights: 1 dinner, 4-5 nts: 2, 6 nts: 3, 7 nts: 4, 8 nts: 5, 9-10 nts: 7, 11-12 nts: 8, 13 nts: 9, 14 nts: 10. Poolside service is not part of the all-inclusive plan, and is charged as a room service fee.
ROOM TYPES
JR STE SWIMUP CLUB PREM CARIBE
Guestroom includes one king bed or two double beds, and direct access to a pool located just in front of the terrace. Room also features a sun deck or solarium and Club Premium amenities and services.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
JUNIOR SUITE OCEANFRONT CLUB
Guestroom includes one king bed or two double beds, a day bed, and private balcony or terrace with oceanfront views. Club Premium amenities and services also included.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
SUPERIOR ROOM RUN OF THE HOUSE
Guestroom includes one king bed or two double beds, a day bed, and a private balcony or terrace with garden views.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
DINING
Barcelo Maya Beach & Caribe features 1 meal plan options:
All Meals, Drinks & Tips-A la carte dining: 3nts= 1 dinner, 4-6 nts = 2 dinners & 7- 10 nts= 3 dinners.
There are 16 Restaurants at Barcelo Maya Beach & Caribe:
Tropical Buffet - International buffet restaurant at Barcelo Maya Tropical. Open for breakfast, lunch, and dinner.
Santa Fe - A la carte steakhouse. Open for dinner from 6:30-10:30 pm.
Colonial Buffet - International buffet restaurant at Barcelo Maya Colonial. Open for breakfast, lunch, and dinner.
Capri - Italian specialty restaurant. Open for dinner from 6:30-10:30 pm.
Caribe Buffet - International buffet restaurant at Barcelo Maya Caribe.
Kyoto - Japanese specialty restaurant. Open for dinner from 6:30-10:30 pm.
Mare Nostrum - Seafood specialty restaurant. Open for dinner from 6:30-10:30 pm.
Mexico Lindo - Mexican specialty restaurant. Open for dinner from 6:30-10:30 pm.
La Fuente - Spanish specialty restaurant. Open for dinner from 6:30-10:30 pm.
Palmeras - Snack bar and grill serving snacks and lunch from 10:30 am - 6:30 pm.
Mariachi - Snack bar and grill serving snacks and lunch from 10:30 am - 6:30 pm.
Beach Buffet - International buffet restaurant at Barcelo Maya Beach. Open for breakfast, lunch, and dinner.
Rancho Grande - Snack bar and grill serving lunch and snacks from 10:30 am - 6:30 pm.
La Trattoria Ristorante - New Italian specialty restaurant. Open for dinner from 6:30-10:30 pm.
Capitan Morgan - Snack bar and grill serving snacks and lunch from 10:30 am - 6:30 pm.
Tokyo - New Japanese specialty restaurant. Open for dinner from 6:30-10:30 pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Mini golf, Beach Volleyball, Waterpolo, Aquaerobics, Dance Lessons, Badminton Tournaments. Surf Rider and Pirate ship (fee for guests 6+ years on Pirate Ship; no guests under 13 on Surf Rider). Surf class (fee). Bowling (ages 6+; fee applies).
Nightly Activities & Entertainment:
Theatre, Live Music, Musical Videos, Shows- Broadway, Fantasia, Caribbean, Latin, Jaguar's Disco
CHILDREN'S PROGRAMS
Barcy's Club - Design cookies, Beach Adventure, Face & Body Painting, Water Balloon War, Mini Olympics, Sand Castles, Mexcian Bracelets
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Teen Disco
Children's Pool

TripAdvisor Web Reviews
Based on 6324 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Fantastic hotel, wonderful staff and great service
Paula S, Yeovil, United Kingdom
Thu May 19 00:50:20 EDT 2016
Just back from 8 nights staying at the Club Tropical hotel within this complex. We had a really fantastic stay. I am really surprised to read the review which highlighted that service wasn't the best as we found the service to be first class. Without exception we found the staff to be incredibly professional, helpful and very pleasant. Our room was excellent, great housekeeping service. We had a junior suite, ocean front room (7205) which was a great location overlooking the pool and with distant views to the sea. There were plenty of seats around the pool and on the beach. we made use of the hobby cats during our stay and again the staff managing this part of the hotel were really helpful. evening entertainment was good and varied. We paid for premium and this was well worth it for us as this allowed us to have international drinks and we also got one free access to the wonderful spa and gym daily (definitely worth a visit). We enjoyed the range of restaurants available . We particularly enjoyed our experience at the Tokyo restaurant and loved the food at the Capri restaurant but equally found the main buffet restaurants to be great too as they offered such a variety of food, something for everyone. in conclusion, a great hotel and one we will definitely recommend to our friends and family. This is a large complex of 4 hotels but it never seemed crowded. For us it provided the opportunity to use the wide range of facilities on offer. There is a London style red bus which you can use to get around the site. We did use this once to get our bearings but mostly walked the site as we needed the exercise after all the lovely food! More>

Service is not the best.
patricia L, Lima, Peru
Tue May 17 22:04:36 EDT 2016
I spent 5 nights at barcelo maya beach and i can say they have 5 stars because of the facilities but service is not their best highlight!! If you call front desk most of the times nobody takes the call. If you want to ask for water or soda at restaurant you have to be lucky to have a good waiter in your area. If you need to buy internet you have to get guest service first to check if they have available ticket access for sale for the quantity of days that you ll stay....if they are out of tickets you have to buy less days or more days that needed or buy day by day doing this: a queue to ask the ticket at guest service, then a queue to pay at front desk , then a queue again at guest service again to activate the account!!! At theme restaurants service is cheap ...if you need olive oil they will give you a small quantity in a bottle " but their policy does not allow to leave the bottle with you" !! Food is average in a very good quantity BUT you can not feel service when you ask something to the serving people behind the counter! Beach is nice 😜 so does gym and spa faciities but there is a lot of noise at room buildings and no watching personal is around to control it ! Teens disco hay no security personal and the emergency door is constantly used by teens to leave disco without been seen by their parents .....if you claim about they will say ...."'hotel has not enough security people to cover the full hotel area" but teens disco is a primary facility to check , dont you? More>

Prism Club Service
arthurwest, Austin, Texas
Tue May 17 18:10:49 EDT 2016
Maria Luisa DeLa Cruz and Victoria Mata Veyna are two of the most gracious and hospitable people at th resort! They have helped me in so many ways with service, suggestions, and reservations. Two excellent employees for this organization! More>

Barcelona maya not as expected
Alejandra P,
Tue May 17 17:40:15 EDT 2016
Hotel looks a Little old style, like 90ish. Very clean. Pools are pretty cool although I actually couldn't go in it since I was there for business and they close pools at 7pm which sucks. Food on buffet was extremely salty! Only a couple of good things in a 50+ dish buffet. Very disappointed on that side. They only let you eat on their good restaurants if you book 3+ nights, that sucks too. The place where it's at is great. Just thought such a big and famous all inclusive would be better. More>

BEWARE of CREDIT CARD FRAUD!
Tiffany A,
Tue May 17 17:08:20 EDT 2016
We recently stayed at Barcelo Maya Beach for a friend's wedding from April 17-21. We booked a great deal through Expedia and paid our balance with signed receipts once we arrived. We loved the resort and were very satisfied with the amenities, food and rooms. We really thought we would come back again for a quick getaway. Unfortunately, we returned to a very disappointing credit card charge. The resort has charged our credit card double the amount. We called the resort several times. We kept getting redirected to different people and many times the phone connection cut out. Finally, we got a hold of the hotel supervisor who advised she noticed there was an overcharge and advised she would Email us immediately to confirm the error. After waiting and multiple emails to the resort's general inbox, we still have yet to receive a written response. The only way of some sort of communication was through many dropped phone calls. Although the resort has our signed receipt on file noting the amount that was suppose to be charged, the supervisor asked for additional identification and photos of our credit card. We were very concerned why the resort would ask for photos of our cc including the security code (which we did not feel comfortable sending). We've followed up and the resort has yet to refund the amount and is accruing interest. They keep delaying the process, and do not seem too interested in getting this error quickly reconciled. We find this to be very unprofessional for such a reputable hotel brand. We won't be coming back just because of the hassle and lack of professionalism. More>



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