Cancun

Barcelo Maya Beach and Caribe


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All Inclusive    

2018 Exceptional Values
Extra Value: Receive up to $1000 in Resort Discounts (booking dates, travel dates, duration, and usage restrictions may apply).
Honeymoon: Room upgrade to Oceanfront (based on availability), fruit basket, bottle of sparkling wine and Continental breakfast in bed the morning after arrival (reservations required).

The on-site nursery produces 90% of the plants used in local reforestation, while the 3,200 sq. ft. garden, "La Huerta del Chef", contains vegetables, herbs, corn, fruits and different types of chili peppers.

The resort incorporates fencing around nesting areas on the beach in order to protect baby sea turtles.

Ideal for families, couples, and scuba divers, Barcelo Maya Beach & Caribe is located on what is commonly considered the finest stretch of pristine beach in Riviera Maya. Stroll through the abundant, Mayan inspired grounds or dive and snorkel in the glass-like ocean, exploring the second largest barrier reef on Earth. If you prefer fresh water, there are two expansive pools, each with its own Jacuzzi to ease away your cares. This lush resort complex is conveniently close to one of the most popular tourist attractions, the 3000 year-old ruins at Tulum, the only Mayan archeological site on the Caribbean coastline.

With accommodations decorated in the purest Caribbean style, these cheerful rooms are comfortable, open, and all have a balcony or terrace overlooking verdant gardens or the azure sea. Enjoy access to international dining in sixteen restaurants including four distinct buffets, Mexican and Spanish cuisine, four beach restaurants, plus access to fourteen bars strategically located throughout the complex. You'll never be hungry because the Barcelo All-Inclusive program offers 24-hour availability of snacks, meals, and drinks.

Families can enjoy maximum freedom, choosing from among a wide range of activities for the whole tribe, including a gym, shopping, and the luxurious U-Spa. Qualified staff members organize entertaining activities for the smallest members of the family in the mini-club. Children are guided through games, competitions, drawing, handicrafts, movies, a mini-disco, mini-aerobics, and the brand-new U-Kids Spa.

By day, adults can join in a variety of sports, including tennis (day or night on floodlit courts), basketball, snorkeling, kayaking, windsurfing, and miniature golf. At night, enjoy the vibrant entertainment at the unique live shows and then dance the night away at Jaguar's nightclub. In addition, you are free to access facilities in the pools and beach area of the Barcelo Maya Colonial & Tropical, immediately adjoining your hotel.

With something for everyone, Barcelo Maya Beach & Caribe awaits your family for the vacation of a lifetime!

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property holds Gold Certifications from EarthCheck and Green Globe.

Guests have the option to reuse towels and sheets in order to conserve water and energy, and there is automatic, eco-friendly light control in public areas. Clean drinking water is enjoyed thanks to a reverse osmosis plant. Education stations are also available for guests to learn about the care of local ecosystems and wildlife.

Find more information about Barcelo Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
The resort is 40 miles south of Cancun Airport, 15 miles south of Playa del Carmen, and 20 miles north of the Tulum Ruins, near Xcaret and Xel-Ha.
Address: KM266.3
PUERTO JUAREZ
QR

MX
Local Phone: 011-52-984-87...
Toll Free Phone: 800-227-2356
Fax: 011-52-984-875-1509
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 4

Access to four main pools at each of the hotels and at Barcelo Maya Colonial & Tropical, as well as four swim-up bars.
Golf: NEARBY
The Golf Club at Playa Car 12 miles from the resort
Holes: 18
Green Fees: Prices vary
Cart Fee: Prices vary
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Water Sports on Site
Fishing: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Minigolf (complimentary)
Health Club / Spa
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Barcelo Maya Beach & Caribe features five buildings of Mayan-inspired architecture overlooking white sand beaches with clear blue waters and a natural coral reef. Surrounded by miles of virgin grounds, each air-conditioned room has its own terrace. This resort features access to 16 restaurants, 14 bars, 24-hour room service, 4 pools, a spa, throughout the Barcelo Complex. Beach: This is one of the most beautiful beaches in the mexican Caribbean which lies upon 1.12 miles of white-talcum sand along sparkling turquoise waters and a coral reef. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Year Opened: 1999 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
No pets. No spring breakers. A la carte dining: 3 nights: 1 dinner, 4-5 nts: 2, 6 nts: 3, 7 nts: 4, 8 nts: 5, 9-10 nts: 7, 11-12 nts: 8, 13 nts: 9, 14 nts: 10. Poolside service is not part of the all-inclusive plan, and is charged as a room service fee.
ROOM TYPES
SUITE OCEANFRONT PREMIUM LEVEL
1,431 square feet of space with an elegant design and intimate feel. They also offer spectacular views that you can enjoy from your own spacious patio while you relax in the hot tub. Obtain the exclusive benefits of our Premium level concept.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
FAMILY ROOM
One bedroom with a king size bed and full bathroom, separate living room area with 2 day beds. Providing enough space to accommodate a family's needs.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
JRS OCEANFRONT PREMIUM LEVEL
Guestroom includes one king bed or two double beds, a day bed, and private balcony or terrace with oceanfront views. Premium level amenities and services also included.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
SUPERIOR ROOM RUN OF THE HOUSE
Guestroom includes one king bed or two double beds, a day bed, and a private balcony or terrace with garden views.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
JR STE SWIMUP PREMLEVEL CARIBE
Guestroom includes one king bed or two double beds, and direct access to a pool located just in front of the terrace. Room also features a sun deck or solarium and Premium Level amenities and services.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
DINING
Barcelo Maya Beach and Caribe features 1 meal plan options:
All Meals, Drinks & Tips-A la carte dining: 3nts= 1 dinner, 4-6 nts = 2 dinners & 7- 10 nts= 3 dinners.
There are 16 Restaurants at Barcelo Maya Beach and Caribe:
Palmeras - Snack bar and grill serving snacks and lunch from 10:30 am - 6:30 pm.
Mariachi - Snack bar and grill serving snacks and lunch from 10:30 am - 6:30 pm.
Beach Buffet - International buffet restaurant at Barcelo Maya Beach. Open for breakfast, lunch, and dinner.
Rancho Grande - Snack bar and grill serving lunch and snacks from 10:30 am - 6:30 pm.
La Trattoria Ristorante - New Italian specialty restaurant. Open for dinner from 6:30-10:30 pm.
Capitan Morgan - Snack bar and grill serving snacks and lunch from 10:30 am - 6:30 pm.
Tokyo - New Japanese specialty restaurant. Open for dinner from 6:30-10:30 pm.
Tropical Buffet - International buffet restaurant at Barcelo Maya Tropical. Open for breakfast, lunch, and dinner.
Santa Fe - A la carte steakhouse. Open for dinner from 6:30-10:30 pm.
Colonial Buffet - International buffet restaurant at Barcelo Maya Colonial. Open for breakfast, lunch, and dinner.
Capri - Italian specialty restaurant. Open for dinner from 6:30-10:30 pm.
Caribe Buffet - International buffet restaurant at Barcelo Maya Caribe.
Kyoto - Japanese specialty restaurant. Open for dinner from 6:30-10:30 pm.
Mare Nostrum - Seafood specialty restaurant. Open for dinner from 6:30-10:30 pm.
Mexico Lindo - Mexican specialty restaurant. Open for dinner from 6:30-10:30 pm.
La Fuente - Spanish specialty restaurant. Open for dinner from 6:30-10:30 pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Mini golf, Beach Volleyball, Waterpolo, Aquaerobics, Dance Lessons, Badminton Tournaments. Surf Rider and Pirate ship (fee for guests 6+ years on Pirate Ship; no guests under 13 on Surf Rider). Surf class (fee). Bowling (ages 6+; fee applies).
Nightly Activities & Entertainment:
Theatre, Live Music, Musical Videos, Shows- Broadway, Fantasia, Caribbean, Latin, Jaguar's Disco
CHILDREN'S PROGRAMS
Barcy's Club - Design cookies, Beach Adventure, Face & Body Painting, Water Balloon War, Mini Olympics, Sand Castles, Mexcian Bracelets
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Teen Disco
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
26 Recommend
26 past Apple Vacationers would recommend Barcelo Maya Beach and Caribe to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4086reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Vacation Review
KAREN P.
Jun 20 2018
This was my first all inclusive vacation. I was a little surprised that I had to make reservation for the "elite" food spots. I feel my money paid should allow us to eat at any restaurant at any time. I also had an issue with the beach towel set up.....I was given two cards and that was the only way i could have a towel. It rained most of our vacation so towels would have been nice - you had to walk a long distance to pick up your towels or return them!!! In the rain was no fun!!!! I understand controlling towel use but was very inconvenient.
Customer Rating: 

TEST
Wonderful Vacation
KIMBERLY T.
Jun 13 2018
My friend and I travel every year, we always call an apple representative a few weeks before traveling and ask for recommendations, and suggestions. The representative who helped us plan this trip had recently stayed at the Barcelo in Riviera Maya and told us what a wonderful time she had. Based on her recommendation, we decided to book that trip and we were not disappointed. We loved the facility, the staff was friendly in the restaurants, and cleaning staff. The concierge for our building was not as helpful or pleasant as she could have been, but this is the only complaint, and it was minor. We were picked up early for our flight, 6:55am and when we got to the airport, Spirit airlines wasn't even open or available for check for another hour. Spirit suggested arriving one hour prior to departure, we were there three hours prior, but couldn't even check bags for one hour. You might consider changing departure times for shuttles if guests are flying with Spirit. The hotel was clean, the grounds were beautiful, the food choices were excellent, the restaurants were great, we had such a wonderful time and met several people while there and really enjoyed our stay. We loved having an adult pool, that was nice, but what we really appreciated was how quiet and peaceful this resort was. It was easy to just relax and enjoy our time. Thank you so much for taking such great measures to ensure guest satisfaction and enjoyment. We will certainly travel with Apple vacations again in the near future.
Customer Rating: 

TEST
This Resort is Amazing
KIMBERLY T.
Jun 13 2018
Loved staying at the Barcelo Resorts. Room spacious, comfy. Great feeling bedding and LOVED the rain shower head. The shower gel, shampoo and conditioner dispensers were great and a bonus. The oversized towels were wonderful but the icing on the cake were the soft, comfy slippers and robes that were provided. The food was great. I had guacamole with every meal! Beach was amazing and I found treasure with every morning beach walk. Grounds were excellently maintained and beautiful. Keep your map handy as it's a large resort and you can use the pools and restaurants at the connecting resorts. I can't wait to return to this location. Highly recommend this location. Just not Spirit airline!
Customer Rating: 

TEST
Resort with lots to do
MARY F.
Jun 12 2018
While I would recommend this property based on my stay experience I would also say that I would probably not stay there again as they have dolphins and I disagree strongly with keeping dolphins captive for entertainment. There are plenty of places to stay that do not hold animals captive.
Customer Rating: 

TEST
Exceeded Expectations
MARIO L.
Jun 06 2018
I must say this trip exceeded our expectations. My wife and I booked this last minute trip for our anniversary which was on 6/1/18. We were hoping for an upgrade when we got to the resort but it was completely full. The Barcelo was very clean and maintain. The speciality restaurants were Amazing and the service was excellent. I can say enough good things about this resort.
Customer Rating: 

TEST
Worst service ever and this hotel should not be listed as all inclusive
TIFFANY D.
May 03 2018
From the start they lost our reservation and we had to wait a hour to figure it out then when we went to check in the woman was so rude she gave us our meal vouchers then said we had to get back In line to actually check in and mind you it was 2:53 so then when we got back in line she didnít even greet us just went to back and got something it was our room then she stated it wasnít ready ! So she rudely took our papers back and got us a different room didnít even explain where it was and when we got to the room the lights didnít work and it was two double beds !! So I called to the front desk and then they said they have a room with a king bed but I need to know now if you want it so we donít. Out another guest in it! So I said I guess not knowing where it was and it was still a crappy room they need to be updated and the ac was horrible the room was never even cool. The food as the resort was less then mediocre offering to many options but none that tasted good maybe work on less options better flavor and everything I mean everything is just smothered in oil. The entertainment staff was pretty boring they donít get to know you just basic. The beach was probably the nicest part of the whole resort but the volleyball court on the beach needs to be rid of the rocks lying underneath so many people got cut up. Also last but not least this resort should not be considered all inclusive cause nothing was certain drinks or liquors no rooms service. It of a 10 I would give this resort a 2 and I would never go back !
Customer Rating: 

TEST
We were upgraded to the Palace and not notified until we arrived at the hotel that I booked. Everyone made it sound so exciting. YAY!!!! We got to walk for miles the whole time we were there because we were so far away from everything. I didn't specify that my husband had bad feet because I didn't feel the need when we booked the trip. We only had two full days there so didn't want to waste an entire day moving to another hotel. It was a very beautiful hotel. The room was also amazing except for the smell of mildew and the extremely uncomfortable bed.
KELLY H.
May 02 2018
We were upgraded to the Palace and not notified until we arrived at the hotel that I booked. Everyone made it sound so exciting. YAY!!!! We got to walk for miles the whole time we were there because we were so far away from everything. I didn't specify that my husband had bad feet because I didn't feel the need when we booked the trip. We only had two full days there so didn't want to waste an entire day moving to another hotel. It was a very beautiful hotel. The room was also amazing except for the smell of mildew and the extremely uncomfortable bed. We really looked forward to this trip as it was for our anniversary. I couldn't book dinner reservations in advance for the day we arrived. However, everyone on the bus with us going to the same hotel could. Also, everyone that was there celebrating something, was given something like a cake or champagne. I don't really blame the hotel as much as I do Apple. I wasn't notified when I booked that I had to chose my seat at the time of booking. I know I chose the airline but that was because of the timing. I think something should have been said prior to the day of the flight! And know, I have a charge on my credit card for $553 when I was told at check out I had no charges!!!!
Customer Rating: 

TEST
Not what we expected
MICHAEL Z.
Apr 12 2018
We stayed at the Barcelo Palace 4 or 5 years ago, what brought us back to this complex was the beach and snorkeling, food and the pools. This time around, food was extremely disappointing. For the main reason is, we could not get into the specialty resaurants. The hotel said that was because they were close to capacity. If that is the case, why wouldn't they plan for that ahead of time to accommodate for the amount of people they have staying there? That was a serious disappointment, considering the dinner buffets weren't very good at all. Staff did a good job cleaning the rooms, for what they could. The rooms were very worn down and needs some remodeling done. Upgrading the rooms should a priority for the Barcelo. Pools and bars as good as they were last time we stayed. One thing I forgot to mention,and it was a big deal, we stayed during spring break. Which I understand we were going to come across some bad behaviour, we were all young once. But the fact that they didn't have security in the room buildings, at least I never seen any, was bad. There were a number of unruly teenagers out of control at night. Having very loud music and screaming and helping and partying in the middle of the night, I not just one night, but multiple nights. Seems like nothing was ever done about it. It was nice to be down there, as we've been to the Riviera Maya dozens of times, but it was a disappointing trip. We more than likely will not book at the Barcelo complex again.
Customer Rating: 

TEST
Spring Break
RICKY H.
Apr 10 2018
We took our daughter down for Spring Break with many of her fellow classmates and had a wonderful time. Everything was wonderful, facilities were very clean. The Hotel staff and wait staff was on point! Apple representatives were very helpful and professional. Highly recommend this to anyone!
Customer Rating: 

TEST
Grea for the price.
CHRISTOPHER S.
Apr 07 2018
Nice accommodations, but would appreciate a vent in the bathroom. Food was good not great. It was very difficult to get a dining reservation. The bartenders were mostly good. The maid service was fantastic as were the activities staff.
Customer Rating: 

TEST
Difficulty booking dinner reservations.
GARY H.
Apr 05 2018
Overall was very good but we were unable to get into the "Specialty" restaurants at reasonable times.
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
Excellent Family Resort
Kaytay3000, Las Cruces, New Mexico
Tue Jun 19 09:52:34 EDT 2018
This was our second time to Cancun in many years and had an awesome time. This resort had everything you need (A mall, clubs, gym, spa, casino) and it was relaxing and fun! All the food and drink was decent. Lots of pools and a nice beach. Our only complaint is the distance from the airport but it is so worth it. If u get a chance to go the Xhel ha or ATVing and zip lining in the jungle too...worth it! We will definitely be back again next year!

One of my favorites
mumofdu3boyz513, Cincinnati, Ohio
Tue Jun 19 06:12:58 EDT 2018
This resort is one of my all time favorites. The snorkeling at this resort you cannot beat. From turtles, eels, octopus, a nurse shark...all from the pier. You can't pay for an excursion this great! The theater is a nice evening activity, tequila at the buffets, the wonderful pools. Only one resort in 18 years has beat this resort, but it's not in the Riviera Maya. Please note, unless you book at the Palace, you can be put at one of the four resorts. It's best to contact them if one of the four resorts is what you are specifically wanting. Never have upgraded and didn't feel the need to. The only reason this is my second best resort ever is because you have to upgrade to get premium liquor and perks. My number one resort, this is included simply by booking there. I do not like being "nickeled and dimed" to have a vacation and it's the only negative aspect to this resort. Book a la cartes as soon as you arrive to ensure you can eat where you want.

Worst experience I’ve ever had outside of the Motel 6
joshmowdy, Austin, Texas
Mon Jun 18 17:52:18 EDT 2018
The worst so cold resort I have ever say that we will never return of her. I can’t believe this place is still open in management staff was garbage of the food was garbage you call the G and experience was garbage half the resort was shut down during Saturday and Sunday primetime hours. We had multiple issues with our booking and our experience we told management as well as their premium staff which we were a premium room level. No one cared no one was willing to help we will never stay in a barcelo property again

Great hotel on the riviera maya
luca g, Ensenada, Mexico
Mon Jun 18 16:57:51 EDT 2018
Just finished a great 2 week holiday at the Barcelo Maya Caribe. The hotel offers great amenities. It offers a good buffet and great selection of a la carte restaurants: I personally loved the Fuente (Spanish food) and Mare Nostrum ( Mediterranean Food) but we tried all the other and were also very good, a matter of personal preferences. The shows at night were well produced with great singers and good cast. However the highlight of the hotel for me is the beach. The southern part in from the Barcelo Beach is sandier but the northern part in front of the Barcelo Tropical is a lot more rocky but also provides amazing snorkeling: during the stay we were able to seen a lot of turtles, a few rays, a flounder, a giant Barracuda(about 1,30m long), a great selection of colorful tropical fish. The sea there also provides a very good selection of corals to look at. I will definitely stay at the Barcelo next time I visit the Riviera Maya.

fun trip at huge resort
bdrews34, San Diego, California
Mon Jun 18 15:36:11 EDT 2018
The place was MASSIVE. everything was very clean. no trash no leaves very clean. my main gripe is everything is away from the beach. no beach bars to hang at at night. I wanna be on the beach at night partying. bit all the bars at night are like 300 yards away from the beach. they have a perfect spot at end of beach to have a bar some seating to look at the ocean and stars and chill. other than that place was excellent



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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