My wife and I went thru RCI as we have a timeshare thru Wyndham Vacations. I have been to a number of resort in Mexico (Mazatlan, PV, Cancun, Los Cabos) and the Azul Ixtapa Grand rates at the top...
My wife and I went thru RCI as we have a timeshare thru Wyndham Vacations. I have been to a number of resort in Mexico (Mazatlan, PV, Cancun, Los Cabos) and the Azul Ixtapa Grand rates at the top. Extremely clean, good service, nice room, and great view. No hassling over the view as all of the rooms have an ocean view. The only negative is the beach area which is minimal. Food was okay thru the buffet and the a la carte options were very good.
Megan N, Roseville, Minnesota, United States
Sat Apr 12 22:42:56 EDT 2014
Upon arrival to the hotel, we were greeted and brought up to our fantastic view from the 24th floor. All rooms however have this view of the ocean, which is nice...as the other Azul does not...
Upon arrival to the hotel, we were greeted and brought up to our fantastic view from the 24th floor. All rooms however have this view of the ocean, which is nice...as the other Azul does not have this quality. The rooms are very clean and even have turn down service nightly - with a mint! For the best spot near the pools, make sure to lay your towel out early, as the best spots are taken up quickly.
When able go to the restaurants for your dinners. The buffet is average, but the restaurant food is much better. For lunch, you have the option to eat at the poolside cafe or the buffet. If you are wet and just want something to snack on, the cafe works great. Their guacamole is to die for - so you can't skip it! Drinks are made with top shelf booze, and waters are around all the time, if you are thirsty, they will be there :) Breakfast is by far the best meal, as all of the fruit is freshly cut, and the juice is amazing!
For free, the biking tour and kayaking/snorkeling are good. Be sure to bring some flip flops or shoes to the island, as the walk from the shore to the other side of the island is very hot on your feet. The sand is primarily made up of coral and broken shells, so be careful! Make sure you bring your camera to the crocodile habitat, as it is a sight that needs to be captured. On morning walks, we walked past the other Azul and towards the market. The prices are great there, and have all of the nick-nacks you would need for souvenirs. Nightly, the hotels put on a joint evening performance. You can tell the performers have put a lot of time into their craft, as several of the performers are very athletic. The theme is on the TV in the morning, so make sure to see if you like the theme....if not....you can always see it from your room!
The hotel is fantastic - make sure to wear your sunscreen, the sun is extremely strong. Many people (including myself) were burnt badly on the first day. Be careful!
Nice rooms, decent mellow hotel
Wed Apr 09 20:48:33 EDT 2014
The hotel has been in operation for a while, but they still need some improvements in the food and entertainment around the hotel. We have travelled (13x) to different hotels and resorts in Mexico...
The hotel has been in operation for a while, but they still need some improvements in the food and entertainment around the hotel. We have travelled (13x) to different hotels and resorts in Mexico including Ixtapa before . This hotel is very clean, and the rooms are very well appointed which is the big plus of this hotel. However, the whole place in my opinion lacks ambiance and is mellow. I like the minimalist look, however, the front lobby takes its bare walls to a new level of boring. Zero vibe in the lobby which sets the tone for the rest of the hotel vibe. The one and only buffet restaurant looks and feels like an Ikea plastic chaired cafeteria.
The infinity pool is great, but it is just a quiet laid-back place to chillax. However, it could be fantastic if they added a little entertainment around this area. The second level pool has some entertainment, but doesn?t have a view what so ever of the ocean at all. You could be in the suburbs for all you know. Because there is no beach, everyone flocks to the infinity pool to have a view of the ocean and therefore your chairs are packed in rows like sardines, but again nothing is going on, just a good place to relax.
The hotel lacks a common area with a bar to sit around in the lobby (lobby bar) but at least the hotel does have a sports area behind closed doors off to the side with stark white walls. (again, no ambiance) A DJ plays music at night, there is a dance floor, and ping pong and pool tables. The sister hotel next door, which is a short boardwalk on the beach or 5 min street walk away has a live band playing in their lobby most nights. Both hotels have some dancing depending on the crowds. There is a main stage in-between both hotels (Azul & Azul Grand) and they have a Mexican show 2x per week. There is a Disco which opens late at night between the two hotels. Other than that we were unaware of any entertainment going on, they don?t communicate what is going on very well during the day or evening.
The a la carte booking system is the worst I have experienced in years. The wasted time standing in line only to find out they are full and cannot accommodate you until many days later is frustrating considering Azul?s star rating. The restaurants are never all open. Only one is open per night and some nights not at all. You can only book 3 per week and only 1 at the sister hotel. Azul, this is the main complaint from all your guests. Open your restaurants to serve your guests. Most of us do not want to eat buffet night after night particularly not on Ikea plastic chairs. The food was decent, not great, but not bad either. We have definitely had much better. The buffet for lunch next door was better than the lunch buffet at the Grand.
The drinks and waiter service around the pools was excellent. Name brand liquors. Modelo and Negra Modelo on tap at both resorts. The Chilean wine was very good at both hotels. Wine drinkers, you will not be disappointed. The waiters loved tips in U.S. dollars, so don?t hesitate to bring a stack of ones for tipping.
The lack of beach is sad, and the sister resorts beach next door is just plain nasty. Sure, like others have mentioned there is a beach to the south of the resort in front of club med, but you have no loungers to use, and no bar service to have a drink, fine for a walk or swim in the ocean, but not somewhere you would stay for any length of time. Just not the same not having a beach in front of your own resort.
? Awesome massages for approx $20 Cdn at a hut beside the Azul Ixtapa hotel on the beach
? There are multiple English speaking tv stations in the rooms; news,movies,sitcoms
? Book your a la cartes as soon as you arrive to have any hope to get what you want
? You must play the towel game by 8:00 a.m. at the infinity pool or you will be out of luck to spend the day there.
? Wine can be ordered by the glass via room service (room service is free to Sunwing guests)
? Beds and pillows are very comfy, no need for mattress toppers etc.
? There are Lattes and cappuccino?s available at the buffet restaurant. You can NOT get them at any of the bars anywhere on the resort.
? Do go to Ixtapa Island and walk about and check out all 3 beach areas there.
? U.S. dollars are accepted for tips no problem.
? Do try the bali beds right by the water??.great for comfortable relaxation
Between both resorts, guests can eat and drink and use pools at either. I never once saw guests from next door asked to return to their property. They were allowed to use all our facilities, and us theirs.
To sum it up, very nice hotel rooms and nice infinity pool area for relaxation. You have to make your own fun, as there really is so little going on. Very mellow place. For the money there are too many nicer beaches with decent resorts/hotels out there for the same money so I would not return. If we ever returned to Ixtapa, we would stay in the hotel zone.
Amazing girls vacation
Tazacc, Summerland, Canada
Sun Apr 06 23:57:07 EDT 2014
My mother, 12 year old daughter and I visited Ixtapa and this resort for the first time. The resort, it's staff, the entertainment and weather were top notch!!!! We never once saw garbage or litter...
My mother, 12 year old daughter and I visited Ixtapa and this resort for the first time. The resort, it's staff, the entertainment and weather were top notch!!!! We never once saw garbage or litter anywhere on the resort. The staff were very friendly and extremely accommodating. We never once got approached or hassled for a time share (not sure they even have any). The pools were pristine and always a sunny or shady place to relax. It was super close to the pier where you could get a boat over to the island ($40 pesos return for the three of us). Don't get suckered into having someone escort you across or take you to the coral side unless you want to go snorkelling. The white sands, warm water, atmosphere and fresh seafood was amazing! Yummy fresh oysters. ( you see them pulling them out of the water) There is a market if you follow the pier away from the water which has reasonable prices and they don't jump down your throat. (Cheaper here than town or the gift shop)
The rooms were gorgeous and the beds soooo comfortable. We even had our room serviced twice a day plus turn down service!
We went on the Sunset Cruise on the Picante catamaran. Breathtaking and later on after the sunset, quite the dance party!
I have only one major complaint, the food was never hot and the selection was limited in the buffet. The only a la carte that was outstanding was the Asian. The Oyster bar was okay, atmosphere awesome but I thought they might have actually served oysters or some great seafood.
My minor complaint is that our neighbour was smoking on his balcony so the smoke wafted into our room. It was not pleasant to have our balcony open. Smoking is not allowed on the balcony and after 5 reports to the hotel, two being directly to the hotel manager, nothing still was never done. The smoke around the pools, especially the infinity pool was disappointing.
It's really a great resort but those two things would definitely make me think twice about returning considering this is rated the #1 rated hotel in Ixtapa. Fix those things and I'd be back in a heartbeat.
Sun Apr 06 14:51:13 EDT 2014
The resort itself was beautiful. The rooms were awesome. Everything was super clean! The only down side was the food was limited. The choices were limited in the buffet. The A la Cartes were hard to...
The resort itself was beautiful. The rooms were awesome. Everything was super clean! The only down side was the food was limited. The choices were limited in the buffet. The A la Cartes were hard to get into and spread through both resorts. There were no maps and half the time we had no clue what was where. We missed out in things because we had no clue what was going on. They didn't advertise their shows or anything else.
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