Azul Ixtapa Grand

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All Inclusive    

2018 Exceptional Values
Extra Value: One complimentary dinner show by the Ballet Zihuatlan (per person, per stay).
Honeymoon: Bottle of domestic sparkling wine, romantic turndown service, and 10% discount on a couple's spa treatment (not including boutique products; restrictions apply).

The spectacular all-suite, all-inclusive Azul Ixtapa Grand features a combined luxury and eco-environmental concept, with spectacular views from all of its suites. In addition, its variety of mouth-watering dining options can pamper your taste buds throughout your stay. This distinctive hotel has three spectacular swimming pools, two of them focused on relaxation, and boasts whirlpool Jacuzzis by the pool. Immerse yourself in an enchanting panorama on the beach in a Bali bed, where you can truly feel the romance and allure of beautiful Ixtapa.

Stop by the world-class fitness center. Designed in a space of luxury and exclusivity with cutting edge sports technology and high performance, you have access to spinning, yoga, Pilates, Zumba, step aerobics, TRX suspension training, weights, cardio and swimming. After your workout, indulge yourself at the full-service spa. The aromas, soft music and the sensitive touch of expert hands with soothe your soul.

When the sun sets, you'll ease into the nightlife at the Zihua-tlan Forum. This majestic outdoor stage is a unique environment in which to enjoy the beautiful sunsets and magical nights of Ixtapa. Be dazzled by the international shows that the Zihua-tlan Dance Company of Mexico, has prepared for your entertainment pleasure.

Learn more about Ixtapa.
Situated in a beachfront location, 20 minutes from the airport.

Local Phone: 011-52-755-555-0
Laundry / Dry Cleaning Service
Meeting Rooms
Number of Pools: 3

Two pools focused on relaxation. Five Jacuzzis and an infinity pool for sports.
Water Sports on Site
Snorkeling: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Small sailboat (complimentary), Paddle board ($)
Health Club / Spa
Jacuzzi: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Facials: Additional Charge
This all-suites resort offers spectacular views, four restaurants and a snack bar, and a full-service spa. Beach: Check-in: 3 p.m.
Check-out: 12 p.m.
Total Rooms: 300
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
One king bed, Jacuzzi, and private terrace. Robes and slippers. Living room area and sauna. Max. occupancy: 2 guests
Other Amenities -
Air Conditioning
Balcony or Terrace
Coffee Maker
Room Safe
Ocean View with Jacuzzi and large private terrace. Robes and slippers. 678 sq. ft. Max. occupancy: 4 guests
Other Amenities -
Air Conditioning
Balcony or Terrace
Coffee Maker
Room Safe
Other Amenities -
Azul Ixtapa Grand features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at Azul Ixtapa Grand:
Aqua - International buffet restaurant for breakfast, lunch and dinner.
Olivo and Vid - Where ingredients are combined in the tradition of Old Italy with recipes that include pastas, seafood, meats and vegetables, along with good wine. Reservations required. Dress code.
Bambu and Sakura - Middle Eastern cuisine. Reservations required
Flor de Agave - Mexican fusion haute cuisine
Oyster Bar - Seafood a la carte restaurant. Reservations required. Dress code.
La Isla - Snack bar
Daily Activities & Entertainment:
Activities Club offers kayaks, sailing, and snorkeling. A gymnasium offers sporting-edge technology.
Nightly Activities & Entertainment:
Zihua-tlan Stage offers evening entertainment. Disco open four times a week.
TripAdvisor Web Reviews
Based on 1155reviews
What to expect

TripAdvisor Traveller Reviews
Customer service is above expectations
Sat Sep 22 04:14:37 EDT 2018
My trip didn't start off right as the airlines cancelled flights and delayed my arrival. Upon entering the hotel everyone greets you with a smile and is willing to help. Once I meet with Delfino I got a little worried as he told me I was needing to speak to a manger about my stay. All I could think was what else could go wrong. Need less to say he was helpful to answer all my questions and still keep me from worrying about why I needed to see the manager. Once Jose Rojo introduced himself he was nothing less then a face for the hotel. Apologizing for work needing to be done to the suite I was renting for the week. Nothing within his control on the work needing to be done. Offered me different options for my stay. Both gentlemen went above and beyond to make sure I was going to be happy with my stay. I work in customer service and they both put me to shame I would have to say. They give me something to go back home and strive to do the job they do. Upon making my decision on my room the bell boys were ready to take the bags up and make sure I didn't have to carry anything, The room was spotless and clean. The service of the food handlers and bar tenders where all looking to make my stay unforgettable. Its only been 1 day and I can't wait to see what the rest of the stay looks like. Thank you for not just doing your job but doing it well. To all the employees that make this place home.

Don't stay here
travelbugs369, Niagara Falls, Canada
Sat Sep 08 14:17:01 EDT 2018
The number one thing when I go on vacation is I do not want to hear the word no! The second thing when I go on vacation is I don't want to spend my time standing in line. The good-the rooms are beautiful The staff are amazing, apart from the fact that they are told to tell you that you are not allowed in this restaurant more than once, or if you want to book an ala carte then you must stand in this line, totally antiquated, evolve! It is true that the buffet is horrible by the way. Extremely disappointing. I would never, ever recommend this resort to anyone. I would however recommend the area, it is beautiful. I would just find a different resort

Highs and lows make this hard to review; not great for families
Chris B, Port Coquitlam, Canada
Fri Aug 31 20:10:10 EDT 2018
Stayed with my family for a week at the end of August. First, some highlights 1) Every room has an outstanding ocean view 2) The staff are excellent 3) The property is exceptionally clean and well maintained 4) The buffet was suprisingly good and the drink options were also good 5) The evening shows were pretty good So... if the above checks all your boxes, you'll love this place. For family travel, though, there are better options. Some critiques: 1) The beach is small and not very nice. There is no beach bar / service on the beach. There are 2 beaches that can be accessed relatively easily; Playa Linda is a 5 minute walk along the boardwalk. Playa Quieta is fantastic, but access is through a "locked" gate beaside the archery range... it would be so easy to make access to this beach a key feature instead of making you feel like you are sneaking out of jail. 2) While the hotel has a full activity schedule, there are age limits that make even family activities challenging. The "Family" bike ride requires participants to be 9. Kayaking and sailing are only offered as part of a tour and have minimum ages of 12 and 10, respectively. 3) Contrary to earlier reviews, you do not get automatic access to the facilities at the other property (Azul Ixtapa). This policy changed earlier this year. 4) There are no shaded pool areas, other than in the cave, which is adults only (even if no adults are in there and the cave bar is closed) 5) For some reason, the hotel charges you to play mini-golf... huh? 6) The food quality in the specialty restaurants is OK... wine selection is minimal So... if you are looking for a family beach vacation, this isn't the place for you. Check out Club Med instead. If you want good service, great views, a well maintained and clean property, and have no kids, this might be a good choice.

Nice relaxing time!
AmazingSplashy, Oklahoma City, Oklahoma
Mon Aug 06 17:04:39 EDT 2018
We had a very nice time at this resort. The all inclusive feature is good. You do not go hungry there! My kids loved ordering drinks by the pool. All non-alcoholic. The snack bar by the pool was very good.

Beautiful Ocean View
lclare1, Seattle, Washington
Tue Jul 31 14:29:16 EDT 2018
My husband and I wanted to stay in an all-inclusive resort in ZIH, unfortunately, there's not many to choose from, so we chose the Azul based on price and availability. I'll start with what we didn't like and then move to what we did enjoy. Disliked - we requested a king size bed when we booked the hotel and ended up with 2 queen/full-size beds. We tried to sleep on the bed closest to the window and it was very uncomfortable (lumpy and hard), so we moved to the other bed the following night and it was a tad bit better. The room needs a refresh - it looked and felt a little outdated. The food was ok and the pool was incredibly crowded. Enjoyed - Our view from our room was breathtaking and the sunsets were gorgeous. We also really enjoyed our daily walks on the beach away from the crowded beach in front and adjacent to our hotel. If you walk towards the pier and around to the other side of the pier. It's truly a night and day scenario - it's serene, feels remote and secluded. You basically have the entire beach to yourselves for miles. After walking about a mile, you'll reach a section of the beach where you'll watch fisherman that are waist deep in the water fishing with a net and/or spear. Absolutely fascinating experience to watch them catch fish this way. That was my favorite part of the trip, the remote side of the beach of this hotel!

The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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