Ixtapa-Zihuatanejo

Azul Ixtapa Beach Resort


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All Inclusive    

2018 Exceptional Values
Extra Value:
One complimentary dinner show by the Ballet Zihuatlan (per person, per stay).
Honeymoon: Bottle of domestic sparkling wine, romantic turndown service, and 10% discount on a couple's spa treatment (not including boutique products; restrictions apply).
Family: Families of five may share a Deluxe ocean Room or deluxe ocean Balcony Room with existing bedding (two adults and three kids ages 12 and under).

This all-inclusive getaway is located just 20 minutes from the airport and just a few short minutes from shopping, a golf course, and the marina. Enjoy the warm weather, sunny days, and laid-back feel of Ixtapa at Azul Ixtapa Beach Resort & Convention Center.

All rooms boast amazing ocean views and wireless internet access is available for a fee. If you're the type of traveler who likes to spread out and feel extra comfortable in your room, choose the One-bedroom Ocean-view. The separate living area and kitchenette are perfect to accommodate groups of four.

The seven restaurants are sure to please even the pickiest eaters. Two dinner restaurants are la carte and serve delicious Mediterranean and fresh seafood. The five buffet restaurants offer an international breakfast and lunch and Italian and Mexican dinners. Sip on amazing cocktails at the five bars including one swim-up bar. The disco will keep you dancing well into the night!

Activities are endless at Azul Ixtapa Beach Resort & Convention Center. Swim laps and meet new friends at the three pools, get in a competitive game at the two tennis courts or the professional soccer field, or spend time with your family at the dedicated Family Zone. This area features two ping-pong tables, two pool tables, and numerous board games. The possibilities are endless!

Learn more about Ixtapa.
HOTEL LOCATION
Located 20 minutes from the airport, and close to the airport, shopping area, golf course, and the Marina.
Address: S.M. SECCION HOTELERA #2
IXTAPA ZIHUATANEJO
GRO

MX
Local Phone: 011-52-755-555-0
HOTEL FACILITIES
Boutique Shops
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Shopping Mall Nearby
Pools
Number of Pools: 3

Mini aqua park and one whirlpool Jacuzzi.
Water Sports on Site
Snorkeling: Complimentary
Other Sports Available
Other Sports: Paddle Board ($), Small sailboat (complimentary), snorkeling equipment (complimentary)
Health Club / Spa
Aerobics: Complimentary
Massage: Additional Charge
Nautilus Equipment: Additional Charge
HOTEL DETAILS
This resort caters to leisure and business travelers. It offers a convention center, a la carte restaurants, and an activities program. Check-in: 3 p.m.
Check-out: 12 p.m.
Total Rooms: 400
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
ROOM TYPES
DELUXE OCEAN VIEW W/BALCONY
King or two double beds and an ocean view. 416 sq. ft. Max. occupancy: 5 guests.
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
Telephone
Television
Room Safe
1BEDROOM OCEAN VIEW
King size bed with ocean view. Separate living area. Private balcony in living room and sofa bed. Kitchenette. Can connect with deluxe room. Max. occupancy: 4 guests.
Other Amenities -
Air Conditioning
Balcony or Terrace
Kitchen
Hair Dryer
Telephone
Television
Room Safe
DELUXE OCEAN VIEW
Two double beds and an ocean view. 389 sq. ft. Max. occupancy: 5 guests
Other Amenities -
Air Conditioning
Hair Dryer
Telephone
Television
Room Safe
DINING
There are 7 Restaurants at Azul Ixtapa Beach Resort:
Colores - Poolside buffet for breakfast, lunch, and dinner.
Las Velas - Buffet serving meat, fish, and poultry. Open seasonal.
Plaza Mexicana - International buffet for breakfast and lunch. Mexican buffet for dinner.
La Terraza - International buffet for breakfast. Italian buffet for lunch and dinner.
Oyster Bar - Seafood a la carte restaurant. Reservations required. Dress code.
La Pizzeria - Snack bar
Costa Azul - A la carte Mediterranean cuisine. Reservation required. Dress code.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Club activities, children's theme park, tennis courts, ecogym, mini golf ($), a variety of sports
Nightly Activities & Entertainment:
Outdoor theater with international shows each night. Disco open four times a week.
TripAdvisor Web Reviews
Based on 808reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
the locals
MARY P.
Feb 24 2017
This was our second trip back to Azul, but things changed in one year. On our second day there two motorcoach buses pulled up and the next thing we noticed it was like "kid day." The pool was filled with kids, not just one pool but all three were filled with orange waterwings! It seems the hotel is working more to make it a timeshare hotel. The food also was the same all 7 days, no variety. A complete change in one year.
Customer Rating: 

Hotel misrepresented. VERY displeased with this Apple experience!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
KAROL C.
Jan 27 2017
Description of amenities were those of upgrade Grand. We were miserable at the quality of our experience here. We paid for an upgrade to the Grand, and then our experience improved greatly. I am in the process of searching for another trip for my husband and myself at this time (this trip was a girlfriend trip celebrating 2 60th birthdays). At this point, if Apple does not show some good faith and offer a voucher of some sort towards a future trip, I am very unlikely to trust booking through you again. My husband and I have always traveled Apple vacations, and my disappointment in this experience was a wake up call to not trust what is respresented in your descriptions. As a small example of how bad it was, one of our rooms was not received until 10 PM!!! We had to move 3 times to be able to be even near each other, and we booked as a group! There was greeting by an Apple rep. We had to figure out and deal with everything by ourselves. We NEVER would've booked to stay there if we'd been aware that the amenities listed did not apply at all to that hotel.
Customer Rating: 

HELEN S.
Jan 24 2017
We were there when it first opened...there's been wear and tear over the years. I think it was rated fairly. Our air conditioner broke after 4 days it kept blowing cold air and we couldn't get it warmer - so we turned it off. We did not report it.
Customer Rating: 

Azul Ixtapa Grand - Grade A
LEOPOLDO B.
Nov 07 2016
The Azul Ixtapa Grand is a wonderful place to stay. The sunset view from our balcony was incredible. We will definitely return next year..
Customer Rating: 

Not bad, but not the best.
MARK L.
Feb 02 2016
Staff was very friendly. Hotel was very clean. Beds were very uncomfortable. Food and drinks were terrible. Small cups of beer and drinks poolside, and no bar in room. Formal dinning room required men to wear pants. Then the restaurant should live up to a formal atmosphere. Small children should not be allowed, and wait staff needs to know how to place proper orders. Loved the area, would not stay here again.
Customer Rating: 

Multi-level property
ROSALIE S.
Jan 24 2016
Very challenging if you have bad knees. Lots of crying kids. Excellent food.
Customer Rating: 

Could have been better.
MARK L.
Jan 18 2016
The hotel was very clean, however, the bed in the room was like sleeping on a sheet of plywood. Most uncomfortable bed I have ever slept in. The food was very repetitive and not very good. One of the restaurants required that men wear pants. That would have been ok if if was a really formal place. Young children were running around and crying. If they are going to have a dress code, they should also require an age limit for children. Bars around the pool area were swarming with bees, and drinks were slightly larger than a dixie cup. Also no beer or alcohol in room fridge. The resort was very well maintained and the island across from the resort was an excellent close get a way, that only cost about $100 for food drink and snorkeling for the entire day for a family of 4. The food on the island was much better then the food at the resort.
Customer Rating: 

HOWARD R.
Apr 12 2014
Great hotel , awful beach !!
Customer Rating: 

Excellent
FERNANDA R.
Aug 12 2013
Loved the resort, staff is great.
Customer Rating: 

Azul for you
GERI S.
Mar 27 2013
The Azul was in a great location with a swimable beach. The staff was great. Nice long beach. Love that part of Ixtapa.
Customer Rating: 

Family Trip
NICOLE S.
Mar 20 2012
We travelied to Ixtapa March 2012- (we had ten people in our group- four of them children ages: 3,3,7, and 9) The Melia Azul (which now is the Azul Ixtapa). This is very much a family/children friendly resort I would recommend this to traveling families. The Pools are excellent, Beach has black sand with gold flecks, the ocean is gradual entry which is nice for children. right down the beach is the ferry to go to Ixtapa Island and there is also a Crocodile Reserve. The food at the hotel is just ok. There is not a lot of variety at teh Buffets. The alcohol was good they had several top-shelf brands to choose from. There is a waterpark which is good for children age 4-7. All rooms do NOT have balcony so make sure if you want one you upgrade to the room, also rooms do not have clocks or coffee makers. All in all our trip was GOOD- the hotel is older you can see some of the wear and tear of the facility. The staff was very friendly. As this chain is no longer associated with the MELIA chain it will be interesting to see what happens to this place. The location is perfect you are away from the rest of the hotels and it is pretty private. I was never once approached by a "time Share" person. I would never go here as a "couples" or "adult" trip , but would go back again with my children as they thoroughly enjoyed our vacation
Customer Rating: 

TripAdvisor Traveller Reviews
An escape within ixtapa
nicenotnaughty1, Boise, Idaho
Fri Dec 08 19:55:45 EST 2017
Here's a breakdown of our overall ixtapa/Zihuatanejo experience: You can pick up a taxi at the airport for about 540pesos one way to get to the resort, which is about 25minutes away. Azul ixtapa beach resort is a sprawling, widespread resort with gorgeous views of the ocean and ixtapa isle from almost every viewpoint. Set among lush jungley rainforesty hills, The resort is technically located in playa linda, about a 15 minute taxi ride into ixtapa and old town zihuatanejo which can cost anywhere between 180-280 pesos each direction. From our experience, if you're wanting to shop for mexican goods skip ixtapa entirely and just head to zihuatanejo, if you want minimal harrassment and tge best deals. Being a little distance from town, we found 1-2 days in town plenty, and submerged ourselves instead in the relaxing tranquility the resort offered. While other reviewers found the beach lacking, we found it very adequate, aside from the peddlers selling goods and services, which is common on every other mexican beach we've visited. The views were stunning and the beach was clean. The resort grounds were well kept, from the pools, to the lawns, down to the last shrub, with beautiful foliage and flowers. The resort would be difficult to navigate and maneuver for those with difficulty walking or needing wheelchair assistance, as stairs and winding uphill walkways emcompass the resort, but great to burn off all the calories one comsumes from the plentiful meals. While some have said, the dining selection is boring with the same offerings every meal, we always found a slight variation. The local foods were always the best choice, from the fresh fish and seafood, to the perfectly ripe pineapple and avocado, the local foods and dishes wont steer you wrong. Best to stay clear of the americanized dishes, the dishes made to satisfy the pickier, less daring eater and the meats that arent slow cooked as they tend to be tougher. Refried beans, fresh made tortillas, stewed or simmered chicken and beef in sauces, rice dishes, and soups tend to be a win. We had some great servers and found a little tipping goes a long way, as by the end of our trip they remembered us and even what we drank. The bartenders were equally good, walking by to check if we needed a drink, and willing to create drinks to order. We booked a balcony view room and were given a room as paid for, 7 floors up with nice views of the ocean. The rooms were fairly spacious for mexico standards, with tiles throughout. The water in the bathroom was hot most of the time, and the housekkeping staff did a great job keeping the linens, towels, and floors clean, and provided bottles of water for the room. A few complaints for the room would be that the air conditioning isnt cool enough, the rooms have a slightly moldy smell, as do most hotels in humid locations, and Mexico beds seem to only come in 2 firmness: hard and stone. These beds were just hard, as were the pillows. Overall, we really enjoyed the resort, with its staff and beautiful location. Another note is to brush up on your spanish as communicating with staff could sometimes be difficult, as in most parts of Zihuatanejo, as few are fluent in English.

Excellent service, food and beach.
gprie2, Boston, Massachusetts
Sun Nov 26 18:38:43 EST 2017
The beach of the hotel is not the typical Caribbean blue ocean but it is clean and a delight. The water is warm and if you go very early in the morning when the sun is raising around 7:00 am the water is super calm and transparent so you can see fish everywhere. in the afternoon the dark of the sand doesn't allow this same effect but the beach is super calm and like a big warm pool. No rocks and fine sand.The food in the restaurants are good. I read the other reviews in where they say that ..."food and beach is to be desired" and I was like ...... ???? . There is plenty of fruit and vegetables in the buffet. Also different dishes that always go from seafood, beef and chicken. I really mean it. I have gone to different hotels in the USA and for the price of $54 USD a day you dont get breakfast, dinner and lunch with variety of tropical fruits, coffee, soda and juices. I really dont understand the other reviews. In the US for 54.00 dollars at least in Boston you get one median scale dinner buffet and it doesnt have the variety of fruits and veggies that you could get in the resort. The SPA is super affordable too. I recommend it . Things to improve: Seriously the beds. The one I had was old and I could felt like they had been used a lot. A renovation her is urgent. i was in room 2109 and the beds all were terrible. Also in the bathrooms I think they need to be installed the mechanism that takes the odors and steam away. Apart from those 2 items I think everything was perfect. Ah... dont forget your mosquito repellent because I got a few bites (6 only) in my legs.

Hotel is nice and views are amazing
ValentinaNova,
Sat Nov 18 11:13:18 EST 2017
Hotel is nice and views are amazing but food and beach is to be desired. We had a top floor ocean view and had some of the best sunsets we've ever seen. Accommodations are wonderful (8/10). Food unfortunately in this resort is to be desired (5/10). Sadly we left a camera in the dining room by mistake and it was taken and ever found.

Fantastic Family Vacation!
Tona8181, Saskatoon, Canada
Mon Oct 30 10:48:00 EDT 2017
We stayed here last January and I'm just getting around to writing the review now. We had a great stay at the Azul Beach Resort with my wife and two kids (9 & 7). They have a fantastic kids club and plenty of activities for the kids to enjoy and to give mom and dad some alone time lol. The area is beautiful and weather was amazing. The food at the buffets I would say was only average and was fairly repetitive but we never went hungry and the kids always found something they liked. El a Cartes were much better and we really enjoyed the steakhouse and the seafood place that was down the boardwalk and overlooking the ocean (beautiful, romantic setting). If my wife and I were to go again without kids, we would definitely stay at the Azul Grand which is right next door and much more luxurious and couples friendly but the beach resort was amazing for our family. Ixtapa Island is directly across from the resort and a short water taxi ride away at 40 pesos round trip. It is amazing and very much worth the trip to spend a day. All rooms are oceanview as well which was an added bonus! Although ours did not have a balcony which was unexpected but the window was actually a sliding patio door and opened very wide with a railing to make it feel like a balcony so we were happy with that.....amazing views and sunsets!

Happily surprised
archibalda, Acapulco, Mexico
Fri Oct 06 12:31:35 EDT 2017
This is a hotel that I would never ever have booked on my own accord, but was put there while working on a 3 day congress. It’s a large property with the Azul on one side, the convention center in the middle, and the more luxurious Grand on the other side. The Azul is an all-inclusive family oriented hotel which is often not equivalent to either quality or service. I arrived very early and very tired and was offered coffee while my check in was sorted out by friendly staff. My room on the top floor with a spectacular view, was fairly utilitarian, but large and airy with plenty of storage space, an increasingly frequent rarity these days. The king size bed was very comfortable, the a/c nice and cold and the water pressure pretty good. The Italian buffet looked nice, the other buffet seems to have a different theme every day and both TexMex, Mexican and breakfast were pretty good, with something for everybody, lots of salad and fresh fruit, and more friendly and attentive staff. There are all sorts of activities for adults and children and everybody looked very happy and I think this would be a very good place to come with kids of any age. The hotel is a long way from anywhere but there is a reasonably priced mini-supermarket and several other little stores selling whatever you might need and can’t be bothered to go out and get. Everywhere is impeccably clean, and the grounds are very well maintained and busy people are to be seen everywhere. Little details were provided that you would expect from somewhere much smarter, and all in all this is an extremely well-managed hotel in which I would be very happy to stay again!



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