Azul Ixtapa Beach Resort

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All Inclusive    

2018 Exceptional Values
Extra Value:
One complimentary dinner show by the Ballet Zihuatlan (per person, per stay).
Honeymoon: Bottle of domestic sparkling wine, romantic turndown service, and 10% discount on a couple's spa treatment (not including boutique products; restrictions apply).
Family: Families of five may share a Deluxe ocean Room or deluxe ocean Balcony Room with existing bedding (two adults and three kids ages 12 and under).

This all-inclusive getaway is located just 20 minutes from the airport and just a few short minutes from shopping, a golf course, and the marina. Enjoy the warm weather, sunny days, and laid-back feel of Ixtapa at Azul Ixtapa Beach Resort & Convention Center.

All rooms boast amazing ocean views and wireless internet access is available for a fee. If you're the type of traveler who likes to spread out and feel extra comfortable in your room, choose the One-bedroom Ocean-view. The separate living area and kitchenette are perfect to accommodate groups of four.

The seven restaurants are sure to please even the pickiest eaters. Two dinner restaurants are la carte and serve delicious Mediterranean and fresh seafood. The five buffet restaurants offer an international breakfast and lunch and Italian and Mexican dinners. Sip on amazing cocktails at the five bars including one swim-up bar. The disco will keep you dancing well into the night!

Activities are endless at Azul Ixtapa Beach Resort & Convention Center. Swim laps and meet new friends at the three pools, get in a competitive game at the two tennis courts or the professional soccer field, or spend time with your family at the dedicated Family Zone. This area features two ping-pong tables, two pool tables, and numerous board games. The possibilities are endless!

Learn more about Ixtapa.
Located 20 minutes from the airport, and close to the airport, shopping area, golf course, and the Marina.

Local Phone: 011-52-755-555-0
Boutique Shops
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Shopping Mall Nearby
Number of Pools: 3

Mini aqua park and one whirlpool Jacuzzi.
Water Sports on Site
Snorkeling: Complimentary
Other Sports Available
Other Sports: Paddle Board ($), Small sailboat (complimentary), snorkeling equipment (complimentary)
Health Club / Spa
Aerobics: Complimentary
Massage: Additional Charge
Nautilus Equipment: Additional Charge
This resort caters to leisure and business travelers. It offers a convention center, a la carte restaurants, and an activities program. Check-in: 3 p.m.
Check-out: 12 p.m.
Total Rooms: 400
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
King size bed with ocean view. Separate living area. Private balcony in living room and sofa bed. Kitchenette. Can connect with deluxe room. Max. occupancy: 4 guests.
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
Room Safe
Two double beds and an ocean view. 389 sq. ft. Max. occupancy: 5 guests
Other Amenities -
Air Conditioning
Hair Dryer
Room Safe
King or two double beds and an ocean view. 416 sq. ft. Max. occupancy: 5 guests.
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
Room Safe
There are 7 Restaurants at Azul Ixtapa Beach Resort:
Plaza Mexicana - International buffet for breakfast and lunch. Mexican buffet for dinner.
La Terraza - International buffet for breakfast. Italian buffet for lunch and dinner.
Oyster Bar - Seafood a la carte restaurant. Reservations required. Dress code.
La Pizzeria - Snack bar
Costa Azul - A la carte Mediterranean cuisine. Reservation required. Dress code.
Colores - Poolside buffet for breakfast, lunch, and dinner.
Las Velas - Buffet serving meat, fish, and poultry. Open seasonal.
Daily Activities & Entertainment:
Club activities, children's theme park, tennis courts, ecogym, mini golf ($), a variety of sports
Nightly Activities & Entertainment:
Outdoor theater with international shows each night. Disco open four times a week.
TripAdvisor Web Reviews
Based on 866reviews
What to expect

Apple Vacations Traveller Reviews
the locals
Feb 24 2017
This was our second trip back to Azul, but things changed in one year. On our second day there two motorcoach buses pulled up and the next thing we noticed it was like "kid day." The pool was filled with kids, not just one pool but all three were filled with orange waterwings! It seems the hotel is working more to make it a timeshare hotel. The food also was the same all 7 days, no variety. A complete change in one year.
Customer Rating: 

Hotel misrepresented. VERY displeased with this Apple experience!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Jan 27 2017
Description of amenities were those of upgrade Grand. We were miserable at the quality of our experience here. We paid for an upgrade to the Grand, and then our experience improved greatly. I am in the process of searching for another trip for my husband and myself at this time (this trip was a girlfriend trip celebrating 2 60th birthdays). At this point, if Apple does not show some good faith and offer a voucher of some sort towards a future trip, I am very unlikely to trust booking through you again. My husband and I have always traveled Apple vacations, and my disappointment in this experience was a wake up call to not trust what is respresented in your descriptions. As a small example of how bad it was, one of our rooms was not received until 10 PM!!! We had to move 3 times to be able to be even near each other, and we booked as a group! There was greeting by an Apple rep. We had to figure out and deal with everything by ourselves. We NEVER would've booked to stay there if we'd been aware that the amenities listed did not apply at all to that hotel.
Customer Rating: 

Jan 24 2017
We were there when it first opened...there's been wear and tear over the years. I think it was rated fairly. Our air conditioner broke after 4 days it kept blowing cold air and we couldn't get it warmer - so we turned it off. We did not report it.
Customer Rating: 

Azul Ixtapa Grand - Grade A
Nov 07 2016
The Azul Ixtapa Grand is a wonderful place to stay. The sunset view from our balcony was incredible. We will definitely return next year..
Customer Rating: 

Not bad, but not the best.
Feb 02 2016
Staff was very friendly. Hotel was very clean. Beds were very uncomfortable. Food and drinks were terrible. Small cups of beer and drinks poolside, and no bar in room. Formal dinning room required men to wear pants. Then the restaurant should live up to a formal atmosphere. Small children should not be allowed, and wait staff needs to know how to place proper orders. Loved the area, would not stay here again.
Customer Rating: 

Multi-level property
Jan 24 2016
Very challenging if you have bad knees. Lots of crying kids. Excellent food.
Customer Rating: 

Could have been better.
Jan 18 2016
The hotel was very clean, however, the bed in the room was like sleeping on a sheet of plywood. Most uncomfortable bed I have ever slept in. The food was very repetitive and not very good. One of the restaurants required that men wear pants. That would have been ok if if was a really formal place. Young children were running around and crying. If they are going to have a dress code, they should also require an age limit for children. Bars around the pool area were swarming with bees, and drinks were slightly larger than a dixie cup. Also no beer or alcohol in room fridge. The resort was very well maintained and the island across from the resort was an excellent close get a way, that only cost about $100 for food drink and snorkeling for the entire day for a family of 4. The food on the island was much better then the food at the resort.
Customer Rating: 

Apr 12 2014
Great hotel , awful beach !!
Customer Rating: 

Aug 12 2013
Loved the resort, staff is great.
Customer Rating: 

Azul for you
Mar 27 2013
The Azul was in a great location with a swimable beach. The staff was great. Nice long beach. Love that part of Ixtapa.
Customer Rating: 

Family Trip
Mar 20 2012
We travelied to Ixtapa March 2012- (we had ten people in our group- four of them children ages: 3,3,7, and 9) The Melia Azul (which now is the Azul Ixtapa). This is very much a family/children friendly resort I would recommend this to traveling families. The Pools are excellent, Beach has black sand with gold flecks, the ocean is gradual entry which is nice for children. right down the beach is the ferry to go to Ixtapa Island and there is also a Crocodile Reserve. The food at the hotel is just ok. There is not a lot of variety at teh Buffets. The alcohol was good they had several top-shelf brands to choose from. There is a waterpark which is good for children age 4-7. All rooms do NOT have balcony so make sure if you want one you upgrade to the room, also rooms do not have clocks or coffee makers. All in all our trip was GOOD- the hotel is older you can see some of the wear and tear of the facility. The staff was very friendly. As this chain is no longer associated with the MELIA chain it will be interesting to see what happens to this place. The location is perfect you are away from the rest of the hotels and it is pretty private. I was never once approached by a "time Share" person. I would never go here as a "couples" or "adult" trip , but would go back again with my children as they thoroughly enjoyed our vacation
Customer Rating: 

TripAdvisor Traveller Reviews
Excellent Family Resort
Rose W,
Mon Mar 19 18:14:11 EDT 2018
We are thoroughly enjoying our stay at the Azul Ixtapa. Very friendly & helpful staff. Housekeeping is great. Our room is immaculate & every day there are pretty flowers & decorations. The food is typical Azul quality. (Tastes & looks delicious!) We were at the Costa Azul al la carte restaurant tonight. Miguel & Amador were fantastic. They made us feel very special & the service & food were exceptional! Have the Caesar salad made at your table. Delicious. Finish your meal off with a Spanish coffee also made at your table. Wonderful to have lifeguards all around. The ocean is warm & sandy with a gradual slope. So enjoyed it today. Have a massage at the huts by the pier. Only tried the yellow hut. Blissful & only $12 US. Highly recommend this wonderful place complete with the amazing view from our window.

1 week Sunwing vaction with family & grandchildren at Azul Ixtapa
10Garry, Lloydminster, Canada
Sun Mar 18 19:51:14 EDT 2018
My wife and I had a great time during our week at the Azul Ixtapa Resort with our son, his wife and our 2 grandchildren, 2.5 yr & 5 yr. The children enjoyed the pools, digging in the beach sand and the evening entertainment geared to pre-teens. They were having so much fun their parents didn't feel and need to use the programs available to engage the kids so the parents could have free time to themselves. The adult show/evening entertainment that followed the children's shows was quite enjoyable. The staff made every effort to ensure the children enjoyed themselves including making sure they got chocolate mike or the drink of their choice, the ice cream they wanted, etc even at the specialty restaurant we ate at. We took a 10 minute ride by water taxi (50 pesos/pp return) to Ixtapa Island for the adults to snorkel. The kids enjoyed trying to catch 30 cm fish that were swimming in shallow water (knee deep on the kids). Note: this is not a "safe" beach for children or week swimmers to enjoy without a life jacket and very close supervision. There are umbrellas on the beach to use, food is available for purchase and life jackets are available to rent if you elect to do this; however, this is free at the resort. The Azul packed a free box lunch for us to take. We also took an 4 hour excursion (paid) the Turtle Release which was a very unique experience enjoyed by all who were there. While it was not an Azul excursion pick up and return is seamless form the hotel. The rooms were quiet, clean and comfortable and amenities and used towels were changed each morning and early evening. The varied dining options all provided an excellent choice of good food and great service. I will consider returning to this site with other young family members and recommend this resort for an affordable vaction option for a family with young children. There were numerous adults vacationing there without children and there are plenty of options available from resort activities to exploring the local towns and activities so it appears those of all ages can enjoy themselves here.

Excellent Family Resort
bigGnsmilinC, Pinawa, Canada
Tue Mar 06 16:13:30 EST 2018
My wife, 2 kids (ages 4 and 5) and I just spent a week here from Feb. 25 to Mar. 4. We have stayed at 9 other AI resorts in different parts of Mexico (2 of which were also in Ixtapa). We believe this is most likely the best resort that we've been to. Here's the pros and cons for us: Cons: Very few, very minor and, in all honesty, hardly worth mentioning but I will because they may be bigger issues for others who may read this. 1) Lots of wasps. We didn't get stung but they freaked our kids out a bit. They hang around the bars and sweet drinks and you need to be aware when taking a sip of your drink. 2) A lot of walking required. The way the pools and restaurants are laid out, there is not a lot of direct routes anywhere. We found a couple of short cuts over the course of our week there but not many. 3) The beach is dark very fine sand and is hard packed. Not your typical sandy beach for sure. 4) The mini fridge in our room was empty when we arrived and was never stocked. We were given 4 bottles of water everyday (2 left by the door and 2 on the bathroom vanity). Perhaps we didn't read the fine print but we assumed that they would put a couple of beers and pop/water in the fridge. However, we did not even enquire about it. 5) The nightly entertainment shows were nowhere near the quality we've seen at other resorts. There was a couple of nights where a couple of the performers really stood out with their talent and athleticism but for the most part, from an adults perspective, the shows were not very good. Our kids loved them even though half of the show each night was in Spanish. 6) Choices in the "kids section" of the buffet restaurants were very lacking...noodles or Fruit Loops. No Joke. As previously mentioned, none of these cons were big issues for us at all and would not affect our decision to return should we choose to do so. Pros: Lots! 1) The service here is fantastic all around. The front desk, the hostesses, waiters in the restaurants and around the pools, bartenders. All of them. We were a bit apprehensive about our last couple of days because there is a lot of Mexican guests that come for the weekend but the service did not change at all. The best service we've received anywhere. And, we were not bothered once by any timeshare people. 2) Free WiFi. It was not always reliable but at least there was no charge. 3) The cleanliness. The bathrooms, grounds, pools, our room...immaculate. 4) Our room was very impressive. We didn't have a balcony but the room was massive. It was actually a 2 bedroom with the 1st room having a TV and a bunk bed with another mattress that slid out from under the bottom bunk (this is where our kids slept). The other room, that could be closed off with a door, had 2 queen beds, a table and chair, huge counter top area,TV and the mini fridge. The beds are very firm but we found them comfortable enough. We didn't use the TV's at all so no idea about channel choices. There was tons of closet and drawer space for everyone's clothes and the room safe was modern and programable with a 4 digit code of your choice. The bathroom area was spacious and everything worked perfectly. 5) The gym. It was very friendly and inviting. There was a decent selection of weights, equipment and classes. If there was a class or workout that wasn't offered the staff was even willing to train you. 6) The food and drinks. Although not a huge selection of food, we always found there was very tasty dishes to eat, even for the kids...and we only allowed them to eat the Fruit Loops for breakfast. The Snack Bar was pretty good too with lots of fruit and salad, and the usual choices of crappy food that most of us like (pizza, hot dogs, fries, hamburgers, etc). The drinks were all tasty and we had no complaints at all. 7) Location. Having stayed on the main beach in Ixtapa and also in Zihuatanejo on previous trips to this area, we were a bit apprehensive about being so far from everything. However, with our kids being with us this time we found the location to be near perfect. The beach is very walkable and is only a 5-10 minute walk away from the dock where you go to get a water taxi to Ixtapa Island, 200 peso hour long messages, the little market, the area where you can watch the crocodiles, turtles, iguanas and birds and the OXXO store for popsicles/ice cream and beer for our empty mini fridge...and the walk back. We only went into Ixtapa for dinner one night and into Zihua one day for lunch at our favourite restaurant for the best fish tacos. Took the bus both times. The bus is 12 pesos per person (whether you're going to Ixtapa or Zihua). A cab from the hotel is 130 pesos to Ixtapa and 210 pesos to Zihua. 8) The beach. I know I said it was also a con but that's just because it's not the kind of beach you expect..very hard and muddy looking and if you go swimming the super fine sand gets everywhere. However, the beach was far bigger than we expected. It's a very slight gradual slope and is really easy to walk on. The waves that come in are small and because it's so gradual with no sudden drops our kids had an absolute blast playing in the waves. It's the safest, most kid friendly beach we've been to. And the sand is not hot to walk on either. Also, there are very few beach vendors. 9) The Cocotony kids play area is awesome for the kids. They also have a lot of supervised kids activities that they offer everyday. Ours did not partake in any of the activities but spent a lot of time every day on the huge shaded play structure when they weren't in the pool or on the beach. 10) The pools were great. There were numerous life guards on duty at all times and water wings were available for the kids. Our 4 year old could not get enough of the kids pool. Overall it was a fantastic family holiday which we all really enjoyed. The Azul met or exceeded our expectations in nearly every way. Of the different areas in Mexico that we've been to, Ixtapa and Zihuatanejo are our favourites so I know we will be back. Especially if we return with our kids we would definitely return to the Azul Ixtapa and highly recommend it to others, especially families. We'd give it 4.5 stars if we could. This ended up being longer than I planned. I tried to be as brief but also as thorough as possible. Please feel free to PM me if anyone reading this has any questions.

Wonderful - we hope to return
SunloverinAB, Calgary, Canada
Tue Mar 06 15:56:47 EST 2018
Great visit and a first to Ixtapa. Wonderful hotel with great service. Restaurants were very good and many options. We did go to 3 a la carte restaurants and the reservations desk was extremely helpful. Nice beach for walking early morning and evening. We also booked the sailing and kayak tour. We would have liked to be able to take the kayaks out on our own, but could only go with the group. Perhaps hotel limits use for safely reasons.... we also took the local bus to Ixtapa one day and Zihuatanajo another. Terrific beaches at zihua where we enjoyed sun and tacos. Snorkelling at Ixtapa Island is very accessible from the Azul. We took the water taxi twice and the folks at the restaurants took great care of us: snorkel gear, drinks and tacos. Be sure to take sunscreen! We took USD and discovered that locals prefer to receive their tips in pesos. We ended up getting some from an atm at the Adult Grand lobby. Would recommend the archeological tour, the guide is extremely knowledgeable. Wonderful time in Ixtapa &we hope to return soon!

Very nice place
prairieboy1, Saskatoon, Canada
Thu Mar 01 06:54:53 EST 2018
We had an excellent stay at the Azul Resort. Staff are courteous and helpful. Greeted by a drink and dancers when we arrived and it just set the stage for an awesome week. Room was very suitable. All we needed. We did not have a balcony but our view looked straight out over the pools .... to the ocean ... to Ixtapa island. Sunsets at night were marvelous. It had a safe and lots of room to store things. Other than one day housekeeping was great. Promptly done and generally a towel figurine to decorate the beds. :) Food was very good. I like Mexican food but not all the time and there was lots of choice for me. It was tasty and as I said I nice variety. The first night at the Colores buffet we had beef tacos. The meat was not good - mostly fat. After that all of our meals were very good. Soup could have been warmer. We usually ate at La Terrazza and it was always good. Costa Azul was our favourite a la carte. Very good food, nice atmosphere and entertaining servers. :) Men need to have close toed shoes to go in. Also ate at the steakhouse Las Velas. Good. A comment about steaks at both places is that they do not overcook them! Wife ordered well done and her steak was still running blood. Sent it back with not much change. I got 2 steaks that night. :) Friends had steaks at the Azul with the same result. Medium well was blue rare. Just so you know. :) The snack bar at the beach is very good too. Location is nice. It is a 5 minute beach walk to the pier and market at Playa Linda. After that you can walk for another mile or so on the public beach. We did that very often. The public beach is much nicer than the beach in front of the hotel. The hotels beach is the only thing that is not as good as the rest of the resort. It was clean, lots of chairs and umbrellas, and people always there to help you, but it wasn't really the sand we are used to seeing on a beach. It was very dark and hard packed. The water was usually pretty dirty. The public beach was sand. It was also very nice to walk on the "road" side of the resort. There are walking/bike paths that apparently go all the way into Ixtapa. I didn't try it. I did walk to the south everyday for a mile or so. Part of it is uphill, but a really nice walk. A few minutes to the north gets you to the Playa Linda market as well as the Crocodiles. A must see. A view point goes out over a protected area for crocodiles. I was lucky enough to be there at feeding time one day. Very interesting to watch! A 12 pesos bus ride gets you to Ixtapa for a little sight seeing. A 50 peso water taxi gets you to Ixtapa Island. A must. Crystal clear water and nice beaches. All the beaches are in front of businesses and they do expect you to purchase something to use the chairs etc. There is also snorkelling on all beaches. Apparently there is a nudist beach. Wife said she wasn't going and highly recommended I didn't either. As I said apparently there is a nudist beach.:) We did not spend any time at the pools. We had an excellent time here. Providing a sand beach is not the only reason you are going on a holiday it is excellent. If Ixtapa is in our future travels We would stay here again.

The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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