Cancun

Azul Beach Resort Riviera Cancun By Karisma, Gourmet All Inc


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All Inclusive    

Kids Concierge Exclusive: These features provide our young guests with the ultimate VIP Kids Experience which is one of the many reasons why you will Love Azul Beach Resorts!

Kids will enjoy the following with Apple Vacations: Special Recognition at check-in with a welcome drink, in-room amenity such as cookies etc., Karisma Kids Campnight in-room (camping kit, book, lamp, stuffed toy, and milk and cookies), in-room movie night with popcorn, juices and chocolate milk, in-room game night with popcorn, snacks, juices, and chocolate milk, face painting (at the kids' club during designated times), and a cooking class (at the kids' club during designated times).

The Kids Concierge is an Apple Exclusive! Booking and travel is valid thru December 31, 2018. Please visit the kids club or the concierge on arrival to arrange your exclusive amenities.

Azul Beach Beach Resort Sensatori Mexico, by Karisma features suites that have a heated Jacuzzi for two in the lazy river off the terrace. There are also guaranteed family connecting suites, adults-only and premium sections, and honeymoon suites with wrap-around balconies. This Gourmet Inclusive®, 438-suite hotel is about 20 minutes from the airport in the village of Puerto Morelos on Riviera Cancun.

Your Gourmet Inclusive® vacation includes gourmet services and amenities such as beach butlers, concierge, premium beverages, gourmet cuisine and genuine Mexican hospitality every moment of your stay. Enjoy six themed restaurants and seven bars offering the finest cuisine and cocktails. The 24-hour room service and full-service concierge fulfill all your food, beverage and activity requests. Partake in a wide variety of included non-motorized watersports.

Azul Beach Beach Resort Sensatori Mexico, by Karisma caters to kids and teenagers, with the Azulitos Playhouse and Extreme Breeze Teens' Club. In the Azulitos Play House, children can play in a room designed by Fisher-Price®, and get active on the My Gym® equipment. Designed for children 4 to 12 years old, My Gym® Center features ropes, parallel bars, a trampoline, springboard and other equipment, plus big floor pads. The Azulitos Play House (ages 6 months-5 years) has the latest toys designed to enhance early childhood development.
HOTEL LOCATION
Ideally located in the beautiful Bahia Petempich in Riviera Maya Mexico. Just 20 minutes south of Cancun International Airp ort, 25 munutes south of downtown Cancun, 35 minutes north of Playa del Carmen & 30 mintes north from Mayakoba Golf Course.
Address: Carretera Cancún-Puerto Morelos Km.
SM. 12, Bahía Petempich, Puerto Mor
QR

MX
Local Phone: 011-52-998-87...
Fax: 011-52-998-872-8461
HOTEL FACILITIES
Business Services
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 3
Outdoor Pools: 1     
Three swimming pools including an adults only and childrens pool.
Golf: NEARBY
Holes: 0
Health Club / Spa
Aerobics: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Azul Sensatori features six restaurants, six bars including swim-up bar, spa, fitness center and kids club.
Total Rooms: 438
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
ROOM TYPES
CONNECTING LUX OCEAN STE JAC
Two oversized suites with connecting door. Each suite features 32" TV, iPod® dock, Jacuzzi®, oversized balcony or terrace, bathroom with rainforest shower head. 539 square feet. Located in Family Section. 1 king bed, 2 queen beds and 1 sofa bed
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
HONEYMOON OCEANFRONT JACUZZI
Suite features an oversized 600 square foot terrace or balcony. Premium Services suchas: Private check-in, champagne and fruit basket in room on arrival, pillow and aromatherapy selection, Personal Concierge Service. 539 square feet.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIUM JACUZZI SWIM UP SUITE
Features a private outdoor heated Jacuzzi®, connected to a lazy river in front of theterrace. Premium Services: Private check-in, champagne and fruit basket in room on arrival, pillow and aromatherapy menu selection,Personal Concierge Service and more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
LUXURY JACUZZI WALKOUT SUITE
Oversized suites where guests can step right into the swim up pool. Garden and pool view. Located in the Azul Section.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
FAMILY JACUZZI OCEANVIEW SUITE
Oversized suite, specially designed for families. Private queen size bed area, doublesofa bed, plus single sofa bed, two 32" plasma TVs, two DVD players, iPod® dock, bathroom with rainforest shower. 50 square meters (539 square feet).
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
LUXURY JACUZZI OCEANVIEW SUITE
Designed in contemporary Caribbean style with canopy beds, iPod® dock, Jacuzzi®, oversized terrace or balcony, bathroom with rainforest shower head, 50 square meters (539 square feet). Located in Family or Azul section.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREMIUM JACUZZI SUITE
Premium services such as: Private check-in, champagne and fruit basket in room on arrival, pillow and aromatherapy menu, exclusive pool area with pool butler service. 50 square meters (539 square feet). Located in Premium Section.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JACUZZI SWIM UP JUNIOR SUITE
Designed in contemporary Caribbean style with iPod® dock, Jacuzzi®, rainforest showerhead, double sink and vanity mirror. 40 square meters (430 square feet). Located in Adults Only building.
1 King Bed Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
LUXURY JACUZZI SUITE
50 square meters (539 square feet). Located in Azul Section. Equipped with 32" plasma TV, iPod® dock, bathroom with rainforest shower head
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JACUZZI JUNIOR SUITE
Designed in contemporary Caribbean style with 32" plasma TV, iPod® dock, Jacuzzi®, bathroom with rainforest shower head, 50 square meters (539 square feet). Located in Azul Section.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
FAMILY JACUZZI SUITE
Oversized suites specially designed for families ith a master bedroom with a queen size bed, Jacuzzi® for two, frosted glass sliding door separate this area from the liviing space where there is a double sofa bed plus single sofa bed. 625 square feet.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Azul Beach Resort Riviera Cancun By Karisma, Gourmet All Inc features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at Azul Beach Resort Riviera Cancun By Karisma, Gourmet All Inc:
Le Chique - Adults-only restaurant. Put pleasure back into the dining experience and stop in for dinner to enjoy a truly unforgettable experience. Featuring the notable "Authors Dinner". Open for dinner from 6pm to 10pm.
Sienna Restaurant - Authentic Tuscan restaurant. Marked by genuine Italian flavors prepared with the freshest ingredients, splendid wines and unsurpassed service. Open for dinner from 5:30pm to 10:30pm.
Tapaz Restaurant - This cutting-edge restaurant invites guests to customize their meal. Chefs not only cook the food but they personally present each meal. Family style setting. Open for dinner from 5:30pm to 10:30pm.
Spoon Restaurat - Located on the ground floor of the main building. Open kitchen enviroment with interactive cooking stations so guests can watch as the chefs prepare their meal. Breakfast (6:30am to 11am), lunch (12:30pm to 3pm) and dinner 5:30pm to 10pm)
Zocalo Restaurant - This seaside Mexican restaurant is a vibrant celebraation of food, energy and music enticing guests to enjoy appetizing meals. Brunch/Lunch (10:30am to 4:30pm) and dinner (5:30pm to 10pm).
Zavaz Restaurant - Caribbean bistro and lounge, with an array of tropical island flavors and refreshments to choose from, taste buds will surely be delighted. Breakfast (6:30am to 11am), lunch (12:30pm to 3pm) and dinner (5:30pm to 10pm).
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Spanish Lessons, Dance Class, Cooking Class
Nightly Activities & Entertainment:
Shows, live music and Beach parties.
CHILDREN'S PROGRAMS
Kids Corner- Located in our Kids Club. The youngest ones will love fresh, healthy drinks and snacks while enjoying all our kids activities. Open from 9:00am-7:00pm
Applicable Ages: 4 to 12 years old

Children's Facilities
PlayGround
Children's Pool
Teen's Club- Teens can enjoy a wide variety of activities such as billards, air hockey and rock climbing wall. 13-17 years old. Open 10:00am-1:00am

TripAdvisor Web Reviews
Based on 10246reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
evaluation azul
JOHN C.
Aug 14 2013
The hotel over-all was excellent,the food only good. wouldeturn. the pick-up for the airport could be better.This was the 11th year in a row I have taken my family on an apple vacation.Your recommendation are for the most part accurate,however, YOU do not display any appreciation for my family trips thru apple. I had next to the last seat in the plane. Two of my family members flew US Air.Frontierf did a good job on the flight,but I would have appreciated some display of gratitude on APPLES' part.
Customer Rating: 

Azul Sensatori Stay Apr 8-13 2013
PETER S.
Apr 20 2013
Hotel was excellent. Excellent staff - all friendly and helpful
Customer Rating: 

Good family property
AMANDA F.
Jan 21 2012
Azul Sensatori was very family friendly, generally nice accomodating staff, great activities for adults and children, fantastic kids club, pool was clean and condusive to children's play. Food was very good, service at restaurants was hit or miss. Overall great property
Customer Rating: 

TripAdvisor Traveller Reviews
love it
Valeria N,
Wed Apr 11 15:14:27 EDT 2018
Excellent choice if you travel with children, they have everything for having fun, we didn’t get out of the hotel, because you have all the fun there. The restaurants, are amazing, the pools, and the attention wonderful.

Amazing Experience from picky traveler!!!!
Buffy2211, New York City, New York
Wed Apr 11 12:09:56 EDT 2018
I can't say enough about what an amazing vacation my family and I had just recently at Azul Sensatori. To start, our room was amazing. We are prestige members and our room was on the 4th floor of the Premium Section. Stunning views, amazing space and wonderful housekeeping and turn down service. The grounds were unbelievable, beautifully done and prestine. Now our butlers Erika and Benjoseph were TOP notch. Always there when we needed them but never overbearing. I can't say enough about our friends at the pool. Luis, Ronaldo, Valentin, Nancy and Blanca were AMAZING! Hard working, funny, polite and so attentive. Make sure you tip all these people as they deserve it! Food was AMAZING in all restaurants. Loved spoons in the morning and the Carribbean and beach bbq for lunch. The tapas and the Italian were probably my favorite. We went to Le Chic and it was great! I wasn't blown away but reallly enjoyed it. Had massages at the spa and they were great. The beach is beautiful but there is alot of seaweed but I give so much credit to them, they work so hard everyday trying to clean it up. Thank you Azul Sensatori for an amazing vacation!!!!! I look forward to going back sometime in the future.

Stajs wedding
Jim D, Ottawa
Wed Apr 11 06:41:34 EDT 2018
Resort was excellent. Grounds kept impeccably clean, staff was attentive and very friendly, food at all venues was great, beach was very nice also. Special shoutout to all of those hard working men who spent day after day cleaning the beachfront of the seaweed. Would definitely recommend this resort to family & friends. JD

Great food, brilliant service
Claire S, Milton Keynes, United Kingdom
Wed Apr 11 02:19:04 EDT 2018
As a family we visited this resort with TUI recently and were very impressed by the hotel itself and the quality of the service. Communication with staff can sometimes be an issue but can’t fault them on friendliness or willingness to help. The food was very good, far better than we expected – lots of choice and we liked the first-come-first-served basis of restaurant booking (other Sensatoris you have to book 48 hrs in advance if you want anything other than the buffet option), though larger parties would have to wait (they run a pager system). Accommodation was fine but nothing special, housekeeping staff were brilliant. HOWEVER, the resort is very popular with weddings (can understand why with guaranteed weather) and there were a number each day (bit of a conveyor belt..), with their celebrations going on late into the night/early morning. Every night! Our room in Azul block was close to both wedding venues so very noisy most evenings, not sure if better in the family block. Also, there was lots for kids up to 7/8 to do but then nothing until the teens – TUI rep pointed this out on the intro meeting. Unless children are willing and confident enough to join in with the bigger activities, there was nothing to keep them entertained - bit disappointing as playing in the pool only lasts for so long... The Teens room was unloved and forgotten and rarely used (bit of a waste and lost opportunity). Still, would recommend as long as you are aware of the constant weddings and lack of child activity options to keep them occupied.

Great food beautiful resort Wedding co-ordinator ???
Melanie C, Lethbridge, Canada
Tue Apr 10 20:13:25 EDT 2018
This hand down has the best food!! so good its all la a cart so its ordered off a menu. its a bit of a wait but really good. The resort itself is beautiful ! On to the bad Our friend got married there. they changed so many plans on them, from the venue to double booking to the location of the wedding. the food again was good, bit its a good idea to confirm and double confirm your wedding details often. The bride also said it was chaos checking in and there air conditioner blew out the day of the wedding. it was not fixed and they couldn't be moved. Another positive, the kids club my kids said was the best. typically they don't like them.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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