Hawaii-Oahu

AULANI, A Disney Resort & Spa


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Exceptional Value    
Please note that "Value Plus" inclusions may be date, room type and/or duration specific.

2018 Exceptional Values
Extra Value: No Resort Fee.
Family: Kids 17 & under Stay Free.

Fall Offer! Save up to 30% on stays of 5 nights and more. Book Apr 25 thru Oct 24, for travel Aug 20 thru Dec 21, 2018.

Walt Disney Imagineers worked hand in hand with locals to create AULANI, A Disney Resort & Spa in Ko Olina's Hawaii Resort that celebrates Hawaiian culture, history, and traditions. From contemporary Hawaiian art and design to myriad recreational activities, entertainment, excursions, and more, AULANI immerses guests in the legends of the islands so you can experience the true enchantment of Hawaii. AULANI is a family paradise with a touch of magic - where everyone can enjoy amazing adventures, both together and on their own. Adults, teens, and kids each have their own special places here. And there's plenty of family fun, too.

As far as accommodations, in all guest rooms and suites, comfort and luxury strike a soothing balance. AULANI offers all of the standard room amenities you would expect from a world-class hotel. The real magic of the resort rooms and suites is in the details. All accommodations feature magical Disney touches to create a delightful home base for your family's Hawaii vacation.

Discover fun and relaxation for every age in Waikolohe Valley. Ascend the Puu Kilo, the eye-catching lava landmark, and launch into adventure on exhilarating waterslides. Or simply relax at Wailana Pool. See Hawaiian sea life up close in Oahu's only private snorkeling lagoon, or take your tots to Menehune Bridge, an interactive play area that's just for kids. Located between the two towers of AULANI, Waikolohe Valley brims with fun, magic and playful surprises.

For dining, local cuisine includes a fusion of flavors from around the world. Using the finest local ingredients, the chefs at AULANI have created a variety of dining options for you and your family. Whether it's an intimate sit-down dinner, a fast mid-afternoon snack, or a cozy breakfast in your room, you can find the perfect meal at this unique resort. A must is the KA WA'A Luau - - an evening celebration featuring song, dance & story telling as guests enjoy a sumptuous Hawaiian feast.

There is something for everyone at this Disney resort. Adults can take advantage of Laniwai - a Disney Spa. Offering a myriad of customizable spa packages, Laniwai will renew you. Discover a full menu of unique therapies, including couples' massages, treatments for men, and Kula Wai the only outdoor hydrotherapy garden on Oahu.

Teens can relax at Painted Sky - the only teen spa in Hawaii and a fun hangout for boys and girls ages 13 to 17, offering fun activities, video games, computers, spa treatments, and more. Aunty's Beach House is a 5,200-square-foot, state-of-the-art kids club where younger guests (ages 3-12) explore Hawaiian culture, art, and music through complimentary activities and Premium Experiences. A lifelong resident of Oahu, Aunty is considered by locals to be a true expert on Hawaiian history and cultural traditions. Aunty invites you to become a part of her extended ohana and make yourself at home at Aunty's Beach House.

Disney is known the world over for its first-rate dedication to impeccable service and for providing the ultimate level of personal attention during your stay. Be assured that the needs of you and your family are anticipated at every step. Enjoy your time together and let Disney take care of the details.
HOTEL LOCATION
Located in Ko Olina, Hawaii
Address: 92-1185 ALI'INUI DRIVE
KAPOLEI
HI

US
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(self/valet: $37/day)
Shopping Mall Nearby (25 miles)
Pools
Number of Pools: 2
Outdoor Pools: 2     
Pu'u Kilo water slide that plunges you into the Waikolohe Pool. Great for families. Quiet pool for adults.
Water Sports on Site
Snorkeling: Additional Charge
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This first-of-its-kind Disney creation rests on 21 acres with lushly detailed rooms and suites and a Disney Kids' Club. Inspired by the traditional Hawaiian hale (hut), the open air lobby welcomes guests as only Disney can. Original Hawaiian Built on a crescent shaped beach with two hotel towers overlooking gardens, Waikolohe stream or the blue Pacific. Beach: Lagoons and over a mile of seashore pathways with accessibility to an abundance of water activities including swimming, snorkeling, deep-sea fishing, scuba & sunset dinner cruises. Check-in: Rooms 3:00pm, Villas 4:00pm
Check-out: 11:00 am
Total Rooms: 359
Year Opened: 2011 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
ROOM TYPES
2BD VILLA-ISLAND GARDENS OFFER
OFFER - all the amenities of the 2BD VILLA ISLAND GARDENS VW but with the added value of discounted pricing.
Other Amenities -
PARTIAL OCEAN VIEW - OFFER
OFFER - all the amenities of the PARTIAL OCEAN VIEW room but with added value of discounted pricing.
Other Amenities -
PARLOR SUITE OCEAN VIEW
764 sf. 1-bedroom, 1.5 bath Parlor suite can comfortably hold 5 guests. Separate bedroom (king bedded) and living area (with queen sleeper and narrow twin pull-down bed). Private lanai offers partial ocean views.
Other Amenities -
Air Conditioning
Fan
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
1BD VILLA - POOLSIDE GARDENS
764 sf. 1-bedroom villa can comfortably hold 5 guests. Separate bedroom (king bedded) and living area (with queen sleeper & narrow twin pull-down bed). Private lanai offers partial views of pool or courtyard. Full kitchen.
Other Amenities -
Air Conditioning
Fan
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Kitchen
Refrigerator
Coffee Maker
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
PARLOR SUITE PART OCEAN VIEW
764 sf. 1-bedroom, 1.5 bath Parlor suite can comfortably hold 5 guests. Separate bedroom (king bedded) and living area (with queen sleeper and narrow twin pull-down bed). Private lanai offers partial views of the Pacific.
Other Amenities -
Air Conditioning
Fan
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
2BD VILLA - POOLSIDE GARDENS
1125 2-bedroom, 2.5 bath villa. Sleeps 9 guest with a king bedded room, 2 queens in the other bedroom, a queen sleeper sofa & twin sleeper chair. Partial views of pool or gardens may be enjoyed from private balcony. Fully equipped kitchen.
Other Amenities -
Air Conditioning
Fan
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Kitchen
Refrigerator
Coffee Maker
Iron
Telephone
Television
TV Movies
Room Safe
1BD VILLA POOLSIDE GDNS OFFER
OFFER - all the amenities of the 1BD VILLA POOLSIDE GARDENS VW but with the added value of discounted pricing.
Other Amenities -
2BD VILLA POOLSIDE GDNS OFFER
OFFER - all the amenities of the 2BD VILLA POOLSIDE GARDENS VW but with the added value of discounted pricing.
Other Amenities -
DLX STUDIO STANDARD
356 sf studio with custom details reflecting the Hawaiian culture and environment. Limited views. Private balcony. Features a mini-fridge, microwave oven for your convenience. Sleeps 4.
1 Queen Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
DLX STUDIO - OCEAN VIEW
356 sf studio with partial view of ocean from room or private lanai. Sleeps 4 comfortably. Decorated in subtle Hawaiian motif with Disney touches.
1 Queen Bed Other Amenities -
Air Conditioning
Fan
Carpet
Room Service
Balcony or Terrace
Sofa
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
DLX STUDIO STANDARD - OFFER
OFFER - all the amenities of the DLX STUDIO STANDARD but with the added value of discounted pricing
Other Amenities -
DLX STUDIO - OCEAN VIEW OFFER
OFFER - all the amenities of the DLX STUDIO OCEAN VIEW room but with the added value of discounted pricing
Other Amenities -
ISLAND GARDENS VIEW
382 sf room decorated in a Hawaiian motif mixed with Disney designs. Partial views of the mountains or landscaping can seen while standing on the private balcony. Sleeps 4 (King bedded rooms include sleeper sofa).
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
ISLAND GARDENS VIEW - OFFER
OFFER - all the amenities of the ISLAND GARDENS VIEW room but with the added value of discounted pricing
Other Amenities -
1BD VILLA - OCEAN VIEW
764 sf. 1-bedroom villa can comfortably hold 5 guests. Separate bedroom (king bedded) and living area (with queen sleeper & narrow twin pull-down bed). Partial views of the ocean can be enjoyed from the private lanai. Full kitchen.
Other Amenities -
Air Conditioning
Fan
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Kitchen
Coffee Maker
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
DLX STUDIO ISLAND GARDEN OFFER
OFFER - all the amenities of the DLX STUDIO ISLAND GARDENS VW but with the added value of discounted pricing.
Other Amenities -
1BD STANDARD
764 sf. 1-bedroom villa can comfortably hold 5 guests. Separate bedroom (king bedded) and living area (with queen sleeper & narro twin pull-down bed). Private lanai. Full kitchen.
Other Amenities -
Air Conditioning
Fan
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
2BD VILLA - OCEAN VIEW
1125 2-bedroom, 2.5 bath villa. Sleeps 9 guest with a king bedded room, 2 queens in the other bedroom, a queen sleeper sofa & twin sleeper chair. Partial ocean views may be enjoyed from private balcony. Fully equipped kitchen.
Other Amenities -
Air Conditioning
Fan
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Kitchen
Refrigerator
Coffee Maker
Iron
Telephone
Television
TV Movies
Room Safe
1BD VILLA - OCEAN VIEW OFFER
OFFER - all the amenities of the 1BD VILLA OCEAN VIEW but with the added value of discounted pricing.
Other Amenities -
2BD STANDARD
1125 2-bedroom, 2 bath villa. Sleeps 9 guest with a king bedded room, 2 queens in the other bedroom, a queen sleeper sofa & twin sleeper chair. Private lanai. Fully equipped kitchen.
Other Amenities -
Air Conditioning
Fan
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Kitchen
Refrigerator
Coffee Maker
Iron
Telephone
Television
TV Movies
Room Safe
1BD STANDARD - OFFER
OFFER - all the amenities of the 1BD STANDARD but with the added value of discounted pricing.
Other Amenities -
POOLSIDE GARDENS VIEW
382 sf room decorated in a Hawaiian motif mixed with Disney designs. Partial view of the pool, courtyard or water features can be seen from the private lanai. Sleeps 4 (King bedded rooms include sleeper sofa).
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
3BD GRAND VILLA OCEAN VIEW
Over 2100 sf. 3-bedroom, 3-bath villa with ocean views from the large private lanai. Comfortably can accommodate 12 guests with varied bedding. Fully equipped kitchen for convenience.
Other Amenities -
Air Conditioning
Fan
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Kitchen
Refrigerator
Coffee Maker
Iron
Telephone
Television
TV Movies
Room Safe
2BD VILLA - OCEAN VIEW OFFER
OFFER - all the amenities of the 2BD VILLA OCEAN VIEW but with the added value of discounted pricing.
Other Amenities -
2BD STANDARD - OFFER
OFFER - all the amenities of the 2BD STANDARD but with the added value of discounted pricing.
Other Amenities -
POOLSIDE GARDENS VIEW - OFFER
OFFER - all the amenities of the POOLSIDE GARDENS VIEW room but with the added value of discounted pricing
Other Amenities -
LEI HULU SUITE
1500 sf 2-bathroom suite. 1-bedroom (king bedded) and separate living area (with queen size sofa sleeper & sleeper chair). Ocean views from room or private lanai. Baths are upgraded with high end amenities and fixtures. Full kitchen.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Kitchen
Refrigerator
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
AHU ULA SUITE
1900 sf 2-bedroom, 3-bath ocean view suite. Luxury defined. Fully equipped kitchen, separate living areas and upgraded amenities abound. Comfortably sleeps 6 guests with varied bedding.
Other Amenities -
Air Conditioning
Fan
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Kitchen
Refrigerator
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
OCEAN VIEW
382 sf room decorated in a Hawaiian motif mixed with Disney designs. A partial view of the ocean can be seen from the room and private lanai. Sleeps 4 (King bedded rooms include sleeper sofa).
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
STANDARD VIEW
382 sf room decorated in a Hawaiian motif mixed with Disney designs. Private lanai. Overlooking front and sides of resort with no discernable view. Sleeps 4. (King bedded rooms include sleeper sofa)
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
1BD VILLA - ISLAND GARDENS
764 sf. 1-bedroom villa can comfortably hold 5 guests. Separate bedroom (king bedded) and living area (with queen sleeper & narrow twin pull-down bed). Private lanai offers partial views of mountains or gardens. Full kitchen.
Other Amenities -
Air Conditioning
Fan
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Kitchen
Refrigerator
Coffee Maker
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
OCEAN VIEW - OFFER
OFFER - all the amenities of the OCEAN VIEW room but with the added value of discounted pricing
Other Amenities -
STANDARD VIEW - OFFER
OFFER - all the amenities of the STANDARD VIEW room but with the added value of discounted pricing
Other Amenities -
DLX STUDIO - POOLSIDE GARDENS
356 sf studio reflecting a Hawaiian flair and a touch of Disney. Private lanai offers a partial view of pool, courtyard or water features. Sleeps 4.
1 Queen Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
2BD VILLA - ISLAND GARDENS
1125 2-bedroom, 2.5 bath villa. Sleeps 9 guest with a king bedded room, 2 queens in the other bedroom, a queen sleeper sofa & twin sleeper chair. Partial mountain viiews may be enjoyed from private balcony. Fully equipped kitchen.
Other Amenities -
Air Conditioning
Fan
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Kitchen
Refrigerator
Coffee Maker
Iron
Telephone
Television
TV Movies
Room Safe
1BD VILLA ISLAND GARDENS OFFER
OFFER - all the amenities of the 1BD VILLA ISLAND GARDENS VW but with the added value of discounted pricing.
Other Amenities -
PARTIAL OCEAN VIEW
382 sf room decorated in a Hawaiian motif mixed with Disney designs. Partial ocean views from the large private lanai can be seen. Sleeps 4 (King bedded rooms include sleeper sofa).
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
DLX STUDIO POOLSIDE GDNS OFFER
OFFER - all the amenities of the DLX STUDION POOLSIDE GARDENS VW room but with the added value of discounted pricing.
Other Amenities -

OTHER INFO
ADA compliant rooms available.
"Baby-proofing" amenities on request.
DINING
There are 7 Restaurants at AULANI, A Disney Resort & Spa:
'AMA 'AMA - Contemporary island cooking-At `AMA`AMA, you'll delight in carefully prepared cuisine that connects you to true Hawai`i at breakfast, lunch and dinner.
Yogurt Bar - Enjoy a healthy treat of tangy yogurt with fresh fruit and tasty toppings in our spa.
The 'Olelo Room - This unique interactive lounge at Aulani surrounds you with local words and images. The `Olelo Room is open daily and serves continental breakfast, traditional afternoon tea and a lounge menu with fare inspired by local flavors.
One Paddle, Two Paddle - This quick-service restaurant serves freshly made sandwiches and wraps, and house-made desserts. It also features a refillable mug station. A keiki (children's) menu is available.
Makahiki - Makahiki is named for the annual Hawaiian harvest festival recently revived on Oahu to celebrate the season of bounty. This casual dinner buffet features dishes with with enticing world flavors.
Off The Hook - Beachside lounge located next to 'AMA 'AMA: Contemporary Island Cooking.
Little 'Opihi's - Beachside food & beverage kiosk. Quick service eatery with convenient grab-and-go selections.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Pool parties, Menehune Advendture trail, guided walking art tours, nature and wildlife tours. Something for every activity and level and interest.
Nightly Activities & Entertainment:
Starlit Hui, a signature evening gathering of music, dance and fun. Ohana Movie nights.
CHILDREN'S PROGRAMS
Menehune Adventure Trail - Beyond the hidden carvings, the legend of the Menehune will engage guests in an interactive adventure throughout the resort. Aunty's Beach House kids program.

Children's Facilities
Game Room
Children's Pool
Guests uncover a number of surprises, including a work-in-progress canoe, deep lava tube, and missing turtle. Players will also meet a cast of fun, local characters. Character breakfast on select days. To book, call 1-866-814-3569

TripAdvisor Web Reviews
Based on 5867reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Beautiful Resort
Kay R, Pacifica, California
Tue Aug 14 13:18:39 EDT 2018
This is our 3rd visit here and celebrated my daughters birthday here twice. They have so many activities for the kids and they also joined the free daycare or they call it auntie’s beach house. The only issue I had was that the pools were not heated. I was looking forward to the infinity pool but it was way too cold and barely anyone was there. It felt like the kids would’ve had more fun if the pools were heated. But other than that we enjoyed our 5 nights there and will still go back.

Not What We Were Expecting
Lindsey S, Chantilly, Virginia
Tue Aug 14 10:07:04 EDT 2018
Disney Aulani was a disappointment for us. We came from the East Coast with a stop in Maui first at the Westin (also a disappointment) and the Four Seasons (total & complete luxury). First off, Disney Aulani was crowded. They were at max capacity while we were staying at the hotel the first week of August. From the moment our taxi dropped us off, we were waiting. Our taxi driver had to even get the attention of the valet/bell guys to welcome us to the hotel. We had a partial ocean-view room on the top floor. But what we didn't know, was that there are ocean view rooms on the back-side of the hotel. So while we had a partial ocean-view, it was also a view of the road, construction and parking garage of the hotel next door. We agreed to pay to upgrade to ocean view on the pool-side of the hotel, but had to wait a day. No problem. But the next day when I received a call that our new room was ready and went to the front desk to pick up the keys, the keys weren't ready. I stood and waited at the front desk for 10 minutes while they made new keys. The keys should have been ready for us to pickup once that call was made it was ready. Also, be aware.....you have to be at the pool at 8 AM to get a chair. We went down at 9 AM one morning and there wasn't a chair to be found. We circled and circled the freaking pool and still found nothing. Beach chairs were easier to come by, but good luck if you want to sleep-in and actually enjoy your vacation. Every time we turned around we were waiting in line. Waiting for wrist bands and towels, waiting for chairs, waiting for pictures, waiting for drinks, for soda, the list could go on and on. Nothing about our stay at Aulani was relaxing. It just isn't staffed appropriately for the number of guests. At peak hours of the day there was ONE person working the checkout at the cafe. One person making coffee at the coffee bar in the morning. I was shocked. I thought Aulani was supposed to be a luxury resort. During the 3/4 days we were there, we couldn't even get a reservation to a character dinner or breakfast. And good luck finding a server at the pool to bring you a drink or lunch! One day our server lost my room key. And the concierge desks and activity desks close in the afternoon, so you can't talk with them on your way to and from dinner. Oh and forget about getting a Mickey pretzel. They no longer have them at the resort. The only time I was truly was impressed was when my son went to Aunty's Beach house for a few hours one afternoon. Lots of staff there that were helpful and friendly and the place is locked down like Fort Knox. But I did hear parents complaining about not being able to get their kids in to kids club in the evening. And the beach was nice. It was easy to get a chair at the beach and water is calm and lovely. But they allow paddle boarders in the same beach area, so keep your head on a swivel! Overall, I was really disappointed. I was expecting a much higher level of service for the price and for what other people have said. Maybe the resort would be better if it wasn't so crowded....but Disney should have the appropriate staff to handle the capacity of the hotel. And the wifi is terrible. Had to use my data most of the time we were there. Definitely won't be going back. If you're looking for a relaxing vacation, do yourself a favor and stay next door at the Four Seasons. Same beach and you can come on property and see the characters and dine at Aulani.

Absolutely amazing place to stay!
Sheri_in_KC, Kansas City, Missouri
Mon Aug 13 15:51:33 EDT 2018
The hotel, multiple pools, and multiple restaurants were all top notch. The property is very well maintained, and the accommodations are fabulous! It is definitely worth paying extra to stay here. Although it is off the beaten path a bit, you would never know it! We took several excursions and dinned off property, but the property alone is truly magical!

Beautiful resort with wonderful pool options
yogiirt, Warsaw, Indiana
Mon Aug 13 10:15:52 EDT 2018
I stayed at Aulani for a business conference with my sister and no kids, but still had a wonderful experience. It's a little pricey, but judging on everything else, other than the price, it's a wonderful resort. They gave me a free upgrade to a city view room with a balcony. It even had a view of the ocean if you look to the left. The pools are what makes this property as it had many different pool options including an infinity, 2-level adult only jacuzzi with a wonderful beach and sunset view. There was also an adult pool, but it was one of the smaller pools and very shallow. I wish the larger infinity pool was adult only, but I still enjoyed hanging out at the adult pool since it was quieter. There was always enough beach chairs with umbrellas available, especially by the adult pool. You can even go down two different slides and there is a lazy river to enjoy. The fitness center was a little small for the number of guests, but they had nice equipment. Like most Disney properties, the staff was very friendly and helpful. I even had one female staff member who was leaving for the day, walk me to the bathroom rather than just show me where it was. I also enjoyed the spa which was a wonderful experience, but a little pricey. The food was expensive as well, but there are cheaper food options such as the pantry and the restaurants/grocery stores across the street. The man-made beach was a little disappointing due to the murky water, but the wonderful pools made up for it.

Terrible WIFI
248joshuah, Dallas, Texas
Sun Aug 12 19:51:58 EDT 2018
The wifi is TERRIBLE! Every other hotel, coffee shop, etc surrounding the property has great and fast wifi. They claim the wifi is "high speed" but I couldn't even get the wifi to upload an attachment to an email, it is that bad. When we asked the IT staff, they said "they are looking into the problem and creating a solution." Ironically if you read other reviews about the wifi from 2-3 years ago, the IT staff has said the same exact thing, which means they aren't doing anything about the Wifi. So plan on bringing a wifi hotspot if you need to use wifi.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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