Cozumel

Allegro Cozumel


Email | Share |
All Inclusive    

Exceptional Values!
Extra Value: Receive up to $500 in Resort Discounts (booking dates, travel dates, duration, and usage restrictions may apply).
Family: First child 12 & under Stays, Plays & Eats Free (valid 4/16-07/10/17; 08/16-12/22/17).

The family-friendly Allegro Cozumel Resort is located on the beautiful island of Cozumel and overlooks the Caribbean Sea on San Francisco Beach. Cozumel International airport sits only 15 miles away, and the resort is only a 45-minute ferry ride from Playa del Carmen. Nearby Palancar Reef is considered one of the top five diving destinations in the world. Guests staying at Allegro Cozumel Resort also enjoy one of the best beaches the island has to offer. Children will have a great time, too, with fun, games, and supervised activities at the Kids' Club (ages 4-12).

At the Allegro Cozumel Resort, the all-inclusive plan offers unlimited meals and drinks at any of the five restaurants and five bars. Guests can enjoy delicious, diverse cuisine in pleasant atmospheres meant for making memories.

Guests staying in a Superior Premium Level room can take advantage of private check-in with complimentary internet, luxurious in-room amenities, daily restocked minibar, exclusive access to the Santa Rosa Lounge with continental breakfast, snacks, and self-service bar, preferred room location, and distinctive bracelet!

Find more information about Occidental Hotels & Resorts.

Learn more about Cozumel.
HOTEL LOCATION
The resort is on the southwest coast of Cozumel, right on the magnificent azure waters of San Francisco Beach. It`s just twenty minutes from the airport and five minutes from Palancar Reef, near the town of San Miguel.
Address: KILOMETRO 16.5
SAN FRANCISCO PALANCAR COZUMEL
QR

MX
Local Phone: 011-52-987-87-29
Toll Free Phone: 1-800-858-2258
Fax: 011-52-987-24508
Website Address: www.occidental-hotel.com
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Parking(Complimentary.)
Physician on Call
Shopping Mall Nearby (17 km.)
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
There are four swimming pools, featuring a swim-up bar, and jacuzzi. One pool is set aside for relaxing, while the other is specifically for activities.
Golf: NEARBY
Cozumel Country Club
Cozumel Country Club offers an 18-hole championship course designed by Jack Nicklaus.The 6,847-yd course will snake around trees, mangroves and wetlands, creating a unique challenge for even the most experienced of golfers.
Holes: 18
Green Fees: $110 (approx)
Tennis
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Allegro Cozumel consists of 300 beautifully appointed air-conditioned rooms contained in two-story Polynesian-style thatched roof villas, with eight rooms per villa. The world-famous Palancar Reef is a mere five minutes away. Hotel features include unlimited drinks, three restaurants, three bars, day and night tennis, nightly entertainment, two swimming pools, organized activities, non-motorized water sports, a scubaclinic in the pool and a children`s program. Beach: The property is situated on a sandy white beach with shallow depths, perfect for snorkeling and enjoying the crystalline waters of the turquoise Caribbean. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 305
Year Opened: 1992 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Individual reservations for springbreakers are allowed. Men are required to wear collared shirts and dress slacks, casual elegant dress codes applies to women for dinner dining.
ROOM TYPES
SUPERIOR ROOM
1 king or 2 double beds, gardenview, furnished terrace, cable TV, safety deposit box,coffee maker, iron & ironing board, bathroom with shower, hairdryer. Rooms can be connecting.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
SUPERIOR PREMIUM LEVEL
1 king or 2 double beds, furnished terrace, cable TV, safety deposit box, coffeemakeriron & ironing board, bathroom w/shower, hairdryer. Premium Level includes upgraded services/amenities (private check-in, restocked mini-bar, access to private lounge).
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
DINING
Allegro Cozumel features 1 meal plan options:
All Meals, Drinks & Tips-FULL-All
There are 5 Restaurants at Allegro Cozumel:
La Troje - An a la carte Mexican specialty restaurant open for dinner only, reservations and semi-formal attire are required.
Topaz Main Restaurant - A casual buffet restaurant serving international cuisine open for breakfast and dinner.
El Italiano - A la carte Italian specialty restaurant. Open for dinner only. Reservations required. Semi-formal attire required.
El Oriental - A la carte Oriental specialty restaurant. Open for dinner only. Reservations required. Semi-formal attire required.
Snack Bar - Lunch buffet.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daily Activities Program hosted by recreation staff in a variety of languages.
Nightly Activities & Entertainment:
Nightly Entertainment with local talent and staff shows.
CHILDREN'S PROGRAMS
The Kids Club program is available from 9:00 am to 5:00 pm for kids between the ages of 4 and 12 years.
Applicable Ages: 4 to 12 years old.
Program Fees: Complimentary.

Children's Facilities
PlayGround
Babysitting Fee: $10.00 per hour
Advance Notice for Babysitting: 24 hrs.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
225 Recommend
225 past Apple Vacationers would recommend Allegro Cozumel to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4558reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Amazing Service!!
Mandy G,
Thu Sep 14 05:30:41 EDT 2017
We were upgraded to a villa which made our trip more memorable; regular rooms would have been too small for a family of four. The service was AMAZING!!! A special thanks to Alejandro & Antonio Brito that by far we're unbelievably amazing! Best service we've ever had at a resort (including our Sandals trips). Can't want to be back!!

Let the buyer beware
markmI4463ZK, Phoenix, Arizona
Wed Sep 13 15:16:49 EDT 2017
Well, this could be brutal. Poor service on check in, rooms with bugs, termite tunnels on the walls, broken light fixtures and ceiling fans. Extra charges for everything you can think of. Bellmen on the take to release your luggage. Day passes sold to anyone with a pulse so that you have every sort of low life anywhere you look. Rude wait staff, EVERYONE forgets how to speak any English when you have a problem. In short?, avoid this place!!

Made for a great honeymoon!
kalynbell, Burleson
Wed Sep 13 06:33:13 EDT 2017
So let me start by saying we didn't know what to expect by the reviews.... However, we had an amazing time. Service was top notch and we loved our room. Many ppl were getting upset bc they paid the base price.. however, you pay for what you get. It was a quick trip from pier and beach was clean and lovely. We had a suite and loved the premium lounge. Yes they allow locals to come during the weekend but by dinner time they clear the pools and it's nice and quiet. My only two complaints is there was no way to break down change for tip money and the resort store is way over priced for basic items (sunscreen is $26 ) It's about $20 one way to go to town so we went one day and stayed on resort. We needed nothing while here. We had a nice private dinner on the beach with surf and turf. We have already rebooked for next year!

Exceeded Expectations
Lacy D, Pueblo, Colorado
Tue Sep 12 13:14:53 EDT 2017
Let me preface this review that we were very concerned about staying at the Allegro after reading the reviews. However, because we had lower expectations, they were far exceeded! Service: 5 Stars -- The service was superb. From the front desk, to the concierge, to the wait staff, we had superior service. Benjamin at the front desk was very helpful and helped us get an upgraded room. He even allowed us to go and look at the room before we accepted. Mirna at the concierge desk arranged dinners for us, as well as an anniversary lobster dinner on the beach (last minute!) on the beach for my parents. Tips were very much appreciated and certainly improved service. Dining: 4 Stars -- We were very surprised and satisfied with the food. Yes, the buffets were average but they were guaranteed to have tasty guacamole! All three of the fine dining restaurants were very good. We loved the fire coffee at the Italian restaurant. Facilities/Pool: 3 Stars -- The Waterpark was one of the main reason's we chose this resort and it was definitely a nice feature. The slides need more water, but it still worked for us. The biggest complaint would be the cleanliness. The pools are liners (instead of tile) so they showed dirt, and were faded. Also, there was seriously "Poop" on the kids outdoor slides. We waited several days and it never was cleaned up. Rooms: 3 Stars -- They were okay. We upgraded to a two-room suite. It was semi-updated. Beds were hard, TV had limited channels, there were ants everywhere. But otherwise they were kept very clean and our maid service was very good. The A/C worked great, but a couple of the nights it kicked off and was very hot! We had a top floor, and yes the birds are loud and it did leak (only a little bit). Beach: 5 Stars -- The beach is fabulous! White clean sands. And probably because we were there off-season we never had trouble finding chairs. Bar: 5 Stars -- Bartenders and waiters were friendly and could make anything you requested. But you had to ask for the "good" stuff (higher end alcohols). It's TRUE - not a straw to be found on the property, we brought our own! Overall this was a nice resort. It's not 5 stars, but the price isn't either! You get what you pay for, and so much more! *Other notes: Ana the photographer was great, as was the resort doctor. Also... we were there Sunday - Saturday. They do have a great rate for locals on the weekend and it more than doubled the occupancy and changed the dynamic. It made it crazy busy, we were glad to be leaving on Saturday.

Great resort about 9 miles out of town
HappyValentineBride, Torrance, California
Sat Sep 09 09:18:12 EDT 2017
Fantastic beach and ocean with snorkeling directly from the beach the dive shop has a pier where you can be picked up directly for your ocean trip. I am a First Club owner and do not use the hotel rooms. I am reviewing what I used and available to me. Three restaurants available in the evening, the buffet featuring different food styles each night, the Italian a sit down three course meal served in the best A/C in the hotel, the Mexican located nearer the beach with true Mexican food, the best restaurant is the Oriental for entertainment and food, Pedro is a great artist and keeps you entertained while he prepares the food. I would have given the resort 5 stars but for a couple of items, when I arrived the hotel was full of local day trippers and Mexican nationals the noise from screaming children was intense, the staff could not keep up with the mess they made and the amount of food they ate. Once the special offers ended allowing the cheaper rates for the locals the hotel returned to being peaceful, the staff more relaxed and the food greatly improved. However the entertainment provided declined. The entertainment is geared towards children, the Disco is open to children until 10am when the place literally empties out after 10pm. This hotel is missing one big thing, Consistency, stock in the rooms is not kept up, housekeepers do different tasks each day and it seems totally random what they do on a daily basis, also there is a shortage of wash cloths! As a vacation club owner our area was clean and well maintained staff in the First Club always available for help and advice, this area needs to be defined better to discourage hotel guests from using the members area of the beach and the members pool. Renovations are being done this year so on my return I hope to see improvements to the food, and more consistency within the different departmentments of the hotel.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe