Cozumel

Allegro Cozumel


Email | Share |
All Inclusive    

2019 Exceptional Values
Extra Value: Receive up to $500 in Resort Discounts (booking dates, travel dates, duration, and usage restrictions may apply).

The family-friendly Allegro Cozumel Resort is located on the beautiful island of Cozumel and overlooks the Caribbean Sea on San Francisco Beach. Cozumel International airport sits only 15 miles away, and the resort is only a 45-minute ferry ride from Playa del Carmen. Nearby Palancar Reef is considered one of the top five diving destinations in the world. Guests staying at Allegro Cozumel Resort also enjoy one of the best beaches the island has to offer. Children will have a great time, too, with fun, games, and supervised activities at the Kids' Club (ages 4-12).

At the Allegro Cozumel Resort, the all-inclusive plan offers unlimited meals and drinks at any of the five restaurants and five bars. Guests can enjoy delicious, diverse cuisine in pleasant atmospheres meant for making memories.

Guests staying in a Superior Premium Level room can take advantage of private check-in with complimentary internet, luxurious in-room amenities, daily restocked minibar, exclusive access to the Santa Rosa Lounge with continental breakfast, snacks, and self-service bar, preferred room location, and distinctive bracelet!

Find more information about Barcelo Hotel Group.

Learn more about Cozumel.
HOTEL LOCATION
The resort is on the southwest coast of Cozumel, right on the magnificent azure waters of San Francisco Beach. It's just twenty minutes from the airport and five minutes from palancar reef, near the town of San Miguel.
Address: KILOMETRO 16.5
SAN FRANCISCO PALANCAR COZUMEL
QR

MX
Local Phone: 011-52-987-87-29
Toll Free Phone: 1-800-858-2258
Fax: 011-52-987-24508
Website Address: www.occidental-hotel.com
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Parking(Complimentary.)
Physician on Call
Shopping Mall Nearby (17 km.)
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
There are four swimming pools, featuring a swim-up bar, and jacuzzi. One pool is set aside for relaxing, while the other is specifically for activities.
Golf: NEARBY
Cozumel Country Club
Cozumel Country Club offers an 18-hole championship course designed by Jack Nicklaus.The 6,847-yd course will snake around trees, mangroves and wetlands, creating a unique challenge for even the most experienced of golfers.
Holes: 18
Green Fees: $110 (approx)
Tennis
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Allegro Cozumel consists of 300 beautifully appointed air-conditioned rooms contained in two-story Polynesian-style thatched roof villas, with eight rooms per villa. The world-famous palancar reef is a mere five minutes away. Hotel features include unlimited drinks, three restaurants, three bars, day and night tennis, nightly entertainment, two swimming pools, organized activities, non-motorized water sports, a scubaclinic in the pool and a children`s program. Beach: The property is situated on a sandy white beach with shallow depths, perfect for snorkeling and enjoying the crystalline waters of the turquoise Caribbean. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 305
Year Opened: 1992 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Individual reservations for springbreakers are allowed. Men are required to wear collared shirts and dress slacks, casual elegant dress codes applies to women for dinner dining.
ROOM TYPES
SUPERIOR ROOM
1 king or 2 double beds, gardenview, furnished terrace, cable TV, safety deposit box,coffee maker, iron & ironing board, bathroom with shower, hairdryer. Rooms can be connecting.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
SUPERIOR PREMIUM LEVEL
1 king or 2 double beds, furnished terrace, cable TV, safety deposit box, coffeemakeriron & ironing board, bathroom w/shower, hairdryer. Premium Level includes upgraded services/amenities (private check-in, restocked mini-bar, access to private lounge).
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
DINING
Allegro Cozumel features 1 meal plan options:
All Meals, Drinks & Tips-FULL-All
There are 5 Restaurants at Allegro Cozumel:
Snack Bar - Lunch buffet.
La Troje - An a la carte Mexican specialty restaurant open for dinner only, reservations and semi-formal attire are required.
Topaz Main Restaurant - A casual buffet restaurant serving international cuisine open for breakfast and dinner.
El Italiano - A la carte Italian specialty restaurant. Open for dinner only. Reservations required. Semi-formal attire required.
El Oriental - A la carte Oriental specialty restaurant. Open for dinner only. Reservations required. Semi-formal attire required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daily Activities Program hosted by recreation staff in a variety of languages.
Nightly Activities & Entertainment:
Nightly Entertainment with local talent and staff shows.
CHILDREN'S PROGRAMS
The Kids Club program is available from 9:00 am to 5:00 pm for kids between the ages of 4 and 12 years.
Applicable Ages: 4 to 12 years old.
Program Fees: Complimentary.

Children's Facilities
PlayGround
Babysitting Fee: $10.00 per hour
Advance Notice for Babysitting: 24 hrs.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
225 Recommend
225 past Apple Vacationers would recommend Allegro Cozumel to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5959reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Spring Break
JASON K.
Apr 05 2019
I loved this small resort. The one thing that may seem weird by I loved the hair dryer it actually worked. I have been on nine all inclusive trips and this resort bed was the best and most comfortable. We love the small resort feel. It was amazing all the way around. I would go again in a heartbeat!
Customer Rating: 

Overall good......
BARRY R.
Mar 19 2019
Overall our experience was good. If you like peace and quiet I would recommend a bottom room floor of the villas. The villas have thatched roofs and are very noisy in the morning. The birds like to wake you up very early in the morning. Some of the birds sounded like they were in bed with you. Over all was a very nice stay.
Customer Rating: 

Allegro Cozumel march 2019
RONALD R.
Mar 13 2019
Food fair, bar liquor quality fair, check in was awful, I'll explain why later
Customer Rating: 

Great hotel with nice beach but the buffet food was not good.
STEPHANIE N.
Feb 12 2019
We got a free upgrade to what seemed to be a suite which was very nice. I requested a quite room based on other reviews of it being noisy there and my room was quiet. The refrigerator was re stocked and the room was cleaned well every morning. The water pressure in the shower was low the first day but it seemed to be fixed after that. The beach was nice but you have to get there early to claim your chair. The night entertainment was fine. Mostly all things that I have experienced at other all inclusive resorts. The buffets at all inclusive resorts are not usually scrumptious but this buffet definitely let me down. Not a great selection for my taste and the a la cart restaurants were almost impossible to get into. Overall I would say that my stay was good, not great, not bad..but good.
Customer Rating: 

Allegro Stay
JAY S.
Feb 06 2019
Food was good. Beach was Great. Activities were ok. Staff very attentive. Lots of smokers at the resort. Would have been nice if there were designated smoking area's. The too biggest spots for smoking seemed to be around the pool and at the front reception area (where you had to walk every time you wanted to eat). It was weird that the check in area for preferred members was not at the front desk (in a different building). First resort that we were at that every time we walked to eat or to the front desk area we were chased down by people (Allegro/Occidental people) to rent a jeep, etc, etc. Kind of annoying. Pool bar was a little strange - order a drink and they had to go up top to make it. Beach bar - Luis Frias very good - but could use more than one bartender. Sometimes a dozen people waiting in line. Our travel paperwork said that we would have wifi/internet in our room (that is why we upgraded). They charged us $40. Also charged us $10 cash per room when we got there. We didn't know anything about that.
Customer Rating: 

Extremely Disappointing
WILLIAM E.
Jan 30 2019
1. Room- Leaking roof! Broken shower head; bathroom door did not latch; broken coffee pot; saggy beds; no dresser for clothes 2. Grounds- Water slides in picture do not slide, concrete not plastic; not enough loungers (pool area or beach); trash/used limes thrown all over; towel staff rude/never enough clean towels or replacement cards; Bars- long lines/ran out of mixers or fruit EVERY DAY 3. Food - Below average/ empty serving dishes; leftover rehash the next day; other than burgers/hotdogs/fries very little kids friendly food 4. Service- Terrible! We purchased the upgrade for speedy checkin, lol. The guy was clueless. Our bags took an hour to arrive to our room. Time share sharks everywhere; Hector blew me off for reconfirming our return shuttle on the first day so I had to go back the next day. All of which seemed like a thinly disguised reason to try and sell us overpriced excursions. 5. Apple Separated our familys seats on return flight 2 adt 2 KIDS ages 5 and 8! We had to purchase an upgrade 4350 from United so we could have one parent sit with one kid and we were not together still. This was our kids first time on a commercial airline, first trip to the beach, first trip to Mexico and it was terribly disappointing. 5, Apple Vacation- On the return fli
Customer Rating: 

Check in
MEGAN B.
Nov 21 2018
At Check-in, we had a complication & asked for an additional room for the week for three of us. Apple was going to charge $650 for 5 nights which seemed like a lot for five nights. Our trip total was $1,310.00 for 8nights.
Customer Rating: 

MAKSIM L.
Aug 23 2018
I picked Allegro because it looked like they have an amazing beach and also good price . The beach was fantastic , great for everyone from small kids to adults. Not sure if it's like this during the busy times but in august there were plenty free beach chairs any time you come to the beach. It wasn't crowded at all. Lucky for us most guests were using pools so beach was not crowded at all. . If I wanted to swim in a pool I would have stayed home. Landscaping at this resort was excellent. They really put a lot of effort to make the grounds look amazing and clean. Rooms were small but sufficient with mini bar stocked daily. Maid service daily and also new towels every day. Food was average in my opinion. They had a lot of options, fresh vegetables, fruit. Many options to choose from for main dishes. I personally didn't find the food very tasty but it wouldn't be a reason not to visit this place again. I think there are plenty options for everyone to get full. If food is your top priority than it might not be the best place for you. This was my first time staying at all inclusive so not sure how other resorts compare as far as food goes. Allegro privides free beach towels but they do run out sometimes. Snorkling equipment they advertise is free but in reality you can get it for 1 hour every day for free. Anything beyond that you have to pay. Kayaks same thing you get one hour for free per day. They only have 4 kayaks so you might have to wait. Bringing your own snorkling gear might be a good idea if you like to snorkel a lot. Booking through Apple vacations gave us free airport to resorts transportation in both directions. Also, they have a representative in the hotel who can help you set up tours that are not included. Overall this was one of the best vacations for us. All inclusive is a way to go for a family vacation. It was very relaxing for a family of 4.
Customer Rating: 

Food Quality
ROY W.
Apr 13 2018
Food quality ranged from excellent (hibachi) to fair (buffet).
Customer Rating: 

LARRY C.
Mar 03 2018
3rd yr in a row Paradise Apple underates this hotel
Customer Rating: 

Skip the upgrade...
TAMMY R.
Feb 14 2018
This was our second visit to the Allegro, while the staff is awsome, there are few things lacking. We did the upgrade package hoping for bigger/nicer rooms. Nope, neither. Our toilet had to be repaired 3 times and would still keep running sometimes. Shower temps fluctuated quite a bit. The music played in the club is SO LOUD it reverberates in your ears! Anywhere music played, it's horribly LOUD. The food isn't great, but none of us lost any weight. Lol. Would be nice if the club started playing dance music before 10pm. The beach is very nice. Bring your own snorkel stuff as the wait in line for it can be quite long. Overall Allego Cozumel is a nice place and I wouldn't mind going back someday. Carlos makes wonderful flaming coffee!!
Customer Rating: 

TripAdvisor Traveller Reviews
Great trip
GrandTour08876813512, Parry Sound, Canada
Thu Apr 11 18:59:50 EDT 2019
The staff was friendly and helpful. Dive shop on location with lots of different dive sites to visit. Food was delicious and great variety of drinks for both kids and adults. Facility was clean and well taken care of. Lots of entertainment for both kids and adults.

PLACE WAS TOP SHELF!
Bknights,
Wed Apr 10 17:58:53 EDT 2019
We stayed at Allegro for a week and had an amazing experience. All of the staff were very friendly, welcoming and personable, the resort was very clean, and the food was incredibly tasty! We especially loved the daily lunch buffet and the Italian al a carte. The beach had beautiful sand and water, and all the pools were well kept. Regular activities were on throughout the day and night, which were lots of fun, and the nightly shows were entertaining. Would definitely recommend this resort! We read some scathing reviews on this place before booking, but after actually visiting, we realize some people are just unhappy and can't relax anywhere - sucks for them! The staff will accommodate any request, even if you are high maintenance AF. :) Here are a few names of servers and guest services reps who really made an extra effort and impression on us: - Luis - Alejandro Garcias - Walter - Cesar - The main, slightly older, female cleaning staff who was cleaning room 3312 from Mar. 27 - Apr. 3 (Didn't get her name).

An awesome place to be
RhianR30,
Tue Apr 09 18:32:27 EDT 2019
After spending a few months apart from my wife and son this was the perfect spot for us to recoonect. It was just the three of us for 7 days and we didn't have to worry about a thing. The hotel staff looked after everything for us and made our stay memorable and joyfilled.

Not recommend
Tour35789489003, Norton Shores, Michigan
Mon Apr 08 19:08:30 EDT 2019
I have stayed at a few all inclusives before and this was by far the worst I have been to. It was the first time that I could not wait to return home. Room was supposed to be a superior premium level but I have stayed at average cheap hotels with better rooms. We had two beds as my daughter came along and beds were so small that both mine and my wife’s feet hung over the end. No drawers or dresser to put clothing in and a small vanity. Food was poor and so was the service. Except Hibachi grill was excellent but we could only book it for one night and 9pm was the only time slot available for the entire week. I could hear everything neighbor said through walls including snoring.

Was really impressed by property and food and the beautiful SUNSETS.
Love2Travel59, Scarborough
Mon Apr 08 17:13:52 EDT 2019
I went with a couple of girlfriends. We are all in our 50s. One friend was there last year and said the food this year was even better. There was a great selection of fresh food and easy to find something for everyone. There was lots of seating around the two main pools as well as the kids pool area which is huge and has lots of fun things to do. We went around school break so there were lots of kids in all the pools. There is really no quiet pool. The main pool had lots going on whether it was aqua fit or games and everyone was having a great time. It also had a great beach area though it is not a gradual calm step in. If you want the kids planing in the water a lot of parents had life vests on the kids. We enjoyed swimming in the pool as well as swimming in the ocean. There was entertainment every night though we preferred to get up early so didn’t take advantage. I loved flying into Cozumel as it is a smaller airport and only about a 20 minute drive to the resort if there is no traffic. There were many couples with young children who brought 1 set or multiple sets of grandparents so they could also enjoy the vacation. Everyone with kids seemed to have a great time though they do also have lots of activities aimed at singles. No problem with drinking water there. They leave bottles in the room and I always had water at meals. I love Mexico also because of the weather. It was great every day. We enjoyed the resort. We thought it was well landscaped. The only suggestion we would have is to add more seating by the lobby along where the vendors are as it is nice to sit out there in the evening.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe